FIG BROCHURE

THE NETWORK
EVERYONE IS
TALKING ABOUT...
2021 - THE YEAR TO GROW YOUR BUSINESS…
ARE YOU READY?

FIG Benefits...
• ONE MEMBER PER COUNTRY
• LATEST TECHNOLOGY
• BEST COMMUNICATION TOOLS
• INSTANT ACCESS TO RATES
• WHOLESALE FX & E-WALLET
• DISCOUNTED CARGO INSURANCE
• 16 YEARS EXPERIENCE
• VOTED ‘BEST CONFERENCES’
• EXCITING NEW ‘VIRTUAL CONFERENCE’
• FIRST- CLASS PAYMENTS RECORD
• ONGOING MONITORING - MEMBERS
• QUARTERLY FIG MAGAZINE
• EXCELLENT LEAD-GENERATION
• POLICY OF ONGOING IMPROVEMENT
• GROUND-BREAKING DEVELOPMENTS

Index:
FIG ‘GOLD’ STANDARD PAGE 1
PROGRESSIVE WEB APP (PWA) PAGE 2
FIG CONFERENCE PAGE 3
TOOLS & RESOURCES PAGE 4
COMMUNICATIONS PAGE 5
WEB CHAT PAGE 6
COMING SOON PAGE 7/8

FIG Gold Standard...
The FIG approval process for new members is thorough - we refuse more applications
than we accept. Additionally, we are one of the few global networks who actively monitor
members on an ongoing basis. This process is the reason we have an enviable reputation
of practically no ‘bad debt’ in our 16 year history.
Most freight networks offer ‘insurance’ against non-payment in their networks for which
members pay an annual ‘premium’. We, at FIG HQ, take the view that it is OUR JOB to select
and monitor reputable and financially sound companies - not to charge our members
a premium for not doing our job properly!
You will see on our website that each member is graded GOLD, SILVER, BRONZE according
to feedback, payment record and attendance at our FIG Annual Conference. NB: Members
can only achieve the GOLD Standard by reaching required standards AND attending our
annual conference.
The whole point of joining a reputable freight
network is to have peace of mind when dealing
with overseas agents. It seems that FIG is
the only network which takes this point seriously.
Our members have consistently voted against
having a ‘payment protection plan’ and many
forwarders outside our network prefer to deal
with FIG Partners as the ‘Gold Standard’ trusted
partners...
PAGE 1

FIG PWA...
Our FIG website is built as a PWA (progressive
web app). Looks like a ‘native app’ but works
like a website…
When you first visit our FIG website >> www.figgroup.net on any device, you will be invited
to ‘load’ the FIG icon directly to your screen (phone, mobile device, desktop). You will
then have ‘one-touch’ access to the FIG website (even when offline).
All our tools are accessible from your mobile device allowing easy access to any tools or
resources. Chat instantly with any FIG Partner around the world… check rates while with
your client… make ‘instant’ bank transfers at no charge… arrange insurance with printable
certificate - the list goes on…
As we add additional ‘world-class’ tools and resources, our members become increasingly
‘agile’ - impress your clients with ‘instant access’ to a full portfolio of tools and resources.
Improve productivity even when away from the office.
Our aim is to bring a ‘package of tools and resources’ that cannot be matched (even by
multi-national forwarders).
NO OTHER FREIGHT NETWORK CAN OFFER THIS LEVEL OF SOPHISTICATION…
NO OTHER NETWORK OFFERS THIS LEVEL OF TOOLS & RESOURCES…
NO OTHER NETWORK HAS A POLICY OF ‘CONSTANT IMPROVEMENT’...
PAGE 2

Annual Conference...
VIENNA - Dinner at the palace...
FIG Conferences are regularly voted ‘best of
any network’… because we appoint only ONE
member in each country, our conferences are
more like a ’family reunion’. Many members
have become not just business partners but
’firm friends’ over the years!
SINGAPORE - Chinese New Year...
VIETNAM - Gala Dinner ‘On the Beach’...
BALI - Meetings - on an elephant!!!
Naturally, this year has to be different… BUT
we have risen to the challenge! We have developed
our own video-chat package for our first
‘virtual conference’ scheduled for March 2021.
This amazing tool will then be available for
members to video-chat throughout the year
with each other and even with their clients.
Just send a link, click and you are in the
meeting!
Looking forward to meeting our FIG ’family’
both old and new!...
PAGE 3

Tools &
Resources...
FIG has negotiated with a number of world-class service providers to
provide FREE tools such as wholesale foreign exchange rates with no
transaction charges. Use the ‘e-wallet’ to hold multiple currencies in
‘virtual’ bank accounts - then make same currency payments at no
charge! Try our discounted cargo insurance with instant printable
certificates.. and much, much more!
PAGE 4

Communication...
Members can send a single email to
reach ALL FIG Partners - members list
will always be up to date and delivery is
guaranteed...
Members also have a simple ‘inbox’ for ‘chat’ messages received
from either FIG website visitors or from other FIG Partners…
simple!
PAGE 5

Web-Chat...
1:
2:
3:
Visitors to the FIG website can
‘chat’ directly with all our FIG
Partners - simply click ‘send
message...
See local time...
We make communication
simple. Not just for member
to member but also visitors
to the FIG website to chat directly
with our FIG Partners.
All messages are ‘pushed’ to
members email making a
quick response possible.
After the visitor has left contact
details, they can chat directly
through the website
just as on a mobile device.
Because our website works
like a ‘native app’ it means
that members always have
all the tools they need at
their fingertips. Chat directly
from the FIG ‘app’ on your
phone or mobile device.
PAGE 6

Coming Soon...
Interforwarder is a revolutionary platform for forwarders, shippers, manufacturers,
imp/exp and many others. Providing all the tools anyone would expect
from a world-class global freight network and much, much more… and for a
fraction of the cost of any competitor!
However the principle purpose of building this ground-breaking platform is to
bring significant business opportunities to our FIG Partners.
We plan to launch Interforwarder in time for our first ‘virtual conference in
March 2021.
CLICK THIS PICTURE TO VIEW ‘EXPLAINER VIDEO’
PAGE 7

We are currently evaluating in-house software to allow members to
upload rates (in a few seconds) to the FIG website giving instant access
for FIG Partners. No more waiting days for rates…
We can then offer ‘instant freight quotes’ to website visitors
(optional), route selection and even ‘real-time’ track and trace (send a
link to clients) for all modes of transport...
PAGE 8