Lowveld - Dec 2020 / Jan 2021
Our gorgeous festive edition! We wish all our readers a wonderful season and prosperous new year ♥
Our gorgeous festive edition! We wish all our readers a wonderful season and prosperous new year ♥
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The N4 Toll Route<br />
was designed<br />
to world-class<br />
standards with a<br />
focus on safety,<br />
convenience, ease<br />
of travel and peace<br />
of mind.<br />
Safety is one of our priorities and for<br />
this reason we put immense effort into<br />
ensuring a safe route for all N4 road users.<br />
We monitor our road closely and take<br />
corrective action to improve safety at<br />
prominent accident spots, working hand<br />
in hand with law enforcement authorities<br />
and emergency services personnel.<br />
We believe in being proactive, rather than<br />
reactive, and therefore daily route patrols<br />
are conducted by TRACAssist which, with<br />
the TRAC Helpdesk, is available 24 hours<br />
a day, 365 days a year to assist road users<br />
with emergencies, incidents, accidents<br />
and queries. The TRAC Helpdesk is a<br />
core element of our operations as it is<br />
the link between the motorists and the<br />
different departments of the company. It<br />
also facilitates communication between<br />
TRACAssist, state and private emergency<br />
assistance stakeholders and road users.<br />
TRACAssist is our emergency roadside<br />
and accident response unit. Teams are<br />
stationed along the N4 Toll Route and<br />
are on call 24/7to assist with any roadrelated<br />
emergency, incident and situation<br />
(including breakdowns). The TRAC<br />
Helpdesk is the mediator between the<br />
road users and TRACAssist, meaning that<br />
assistance on the N4 Toll Route is simply a<br />
phone call away.<br />
TRACAssist’s roadside assistance service<br />
is free of charge, meaning that there<br />
is no call-out fee! Motorists will only<br />
have to pay for the additional services/<br />
items that are required to<br />
solve their emergency (like<br />
petrol, tow truck or a new<br />
tyre). However, our teams can<br />
facilitate the acquisition of these<br />
for road users at no extra cost.<br />
Furthermore, they offer members<br />
of the public the peace of mind,<br />
and comfort, of “never being<br />
alone” in any situation on the<br />
N4 as all officers are trained to<br />
secure accident and incident<br />
scenes to ensure the safety of all<br />
road users.<br />
TRACAssist and the TRAC<br />
Helpdesk are available in both<br />
South Africa and Mozambique.<br />
Details<br />
South Africa: 0800-872-264 or<br />
082-881-4444. Mozambique:<br />
(+258) 84-343-4346. Solange Soares<br />
on 013-755-3316, 076-021-2524 or<br />
sssoares@tracn4.co.za<br />
<strong>Dec</strong> <strong>2020</strong> / <strong>Jan</strong> <strong>2021</strong> Get It <strong>Lowveld</strong> 35
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