Doing Business In - International Franchise Association

Doing Business In - International Franchise Association Doing Business In - International Franchise Association

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Return to table of contents Chapter 2: Political and Economic Environment For background information on the political and economic environment of the country, please click on the link below to the U.S. Department of State Background Notes. http://www.state.gov/r/pa/ei/bgn/3237.htmI Return to table of contents

Return to table of contents Chapter 3: Selling U.S. Products and Services • Using an Agent or Distributor • Establishing an Office • Franchising • Direct Marketing • Joint Ventures/Licensing • Selling to the Government • Distribution and Sales Channels • Selling Factors/Techniques • Electronic Commerce • Trade Promotion and Advertising • Pricing • Sales Service/Customer Support • Protecting Your Intellectual Property • Due Diligence • Local Professional Services • Web Resources Using an Agent or Distributor Return to top The Czech Republic is geographically small, with 10 percent of the population and most decision-makers concentrated in the capital city of Prague. It is a market where good personal relationships are crucial, and everyone seems to know everyone else. Therefore, we recommend basing your approach on finding and supporting a Czech partner, agent, or distributor. An agent or distributor based in Prague can offer good coverage of the entire country. Though many will offer to represent your firm throughout Central Europe, we have found that a one-country, one-agent approach works best. In general, agents and distributors will expect exclusivity. Be careful to negotiate an agreement that ties exclusivity to performance, either with a time limitation on the agent/distributor agreement, or a clause that allows termination for non-performance. Good support and management of the agent-distributor relationship is crucial. Many distributors are thinly capitalized and understaffed, yet represent a wide variety of foreign companies. They often focus efforts on the hottest-selling product of the moment, at the neglect of others. Professional services firms, educational institutions, and engineering firms should use local partners as their entrée into the market. Using a local partner’s facilities and staff will bring costs down to competitive levels, and your local partner’s contacts will be crucial to developing business. Many U.S. firms use the Commercial Service’s Gold Key program and trade missions to meet and interview potential partners. For more information on these and other services, please view our website: http://www.buyusa.gov/czechrepublic/en/

Return to table of contents<br />

Chapter 3: Selling U.S. Products and Services<br />

• Using an Agent or Distributor<br />

• Establishing an Office<br />

• Franchising<br />

• Direct Marketing<br />

• Joint Ventures/Licensing<br />

• Selling to the Government<br />

• Distribution and Sales Channels<br />

• Selling Factors/Techniques<br />

• Electronic Commerce<br />

• Trade Promotion and Advertising<br />

• Pricing<br />

• Sales Service/Customer Support<br />

• Protecting Your <strong>In</strong>tellectual Property<br />

• Due Diligence<br />

• Local Professional Services<br />

• Web Resources<br />

Using an Agent or Distributor Return to top<br />

The Czech Republic is geographically small, with 10 percent of the population and most<br />

decision-makers concentrated in the capital city of Prague. It is a market where good<br />

personal relationships are crucial, and everyone seems to know everyone else.<br />

Therefore, we recommend basing your approach on finding and supporting a Czech<br />

partner, agent, or distributor. An agent or distributor based in Prague can offer good<br />

coverage of the entire country. Though many will offer to represent your firm throughout<br />

Central Europe, we have found that a one-country, one-agent approach works best.<br />

<strong>In</strong> general, agents and distributors will expect exclusivity. Be careful to negotiate an<br />

agreement that ties exclusivity to performance, either with a time limitation on the<br />

agent/distributor agreement, or a clause that allows termination for non-performance.<br />

Good support and management of the agent-distributor relationship is crucial. Many<br />

distributors are thinly capitalized and understaffed, yet represent a wide variety of foreign<br />

companies. They often focus efforts on the hottest-selling product of the moment, at the<br />

neglect of others.<br />

Professional services firms, educational institutions, and engineering firms should use<br />

local partners as their entrée into the market. Using a local partner’s facilities and staff<br />

will bring costs down to competitive levels, and your local partner’s contacts will be<br />

crucial to developing business.<br />

Many U.S. firms use the Commercial Service’s Gold Key program and trade missions to<br />

meet and interview potential partners. For more information on these and other<br />

services, please view our website: http://www.buyusa.gov/czechrepublic/en/

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