Custom Casket Company - The Southern Funeral Director Magazine

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INDUSTRY NEWS
Leading the Way in Funeral Service Excellence
NFDA-member funeral homes earn Pursuit of Excellence Award for outstanding service to families, communities
Brookfield, Wis. – The National Funeral Directors Association (NFDA) is
pleased to announce the names of the 147 funeral homes that have earned
a 2011 Pursuit of Excellence® Award. The Award is given out annually to
firms that have demonstrated a commitment to raising the bar on funeral
service excellence by adhering to strict ethical and professional standards
and providing outstanding service to families and communities.
To earn an NFDA Pursuit of Excellence Award, a participating funeral
home must meet or exceed business standards set forth by the program
and demonstrate proficiency in key areas the funeral service, such as
compliance with state and federal regulations; providing ongoing education
and professional development opportunities for staff; offering outstanding
programs and resources to bereaved families; maintaining an active level of
involvement within the community; participating and actively serving in the
funeral service profession; and promoting funeral home services through a
variety of marketing, advertising and public relations programs. Participants
are also required to adhere to a Pledge of Ethical Practices.
More information about the NFDA Pursuit of Excellence program can be
found by visiting www.nfda.org/pursuitofexcellence.
Award recipients will be honored on October 24 at the All-Star Recognition
Ceremony and Reception during the 2011 NFDA International Convention &
Expo. The 2011 NFDA Convention, which is being held in conjunction with
the Cremation Association of North America, will take place October 23-26
in Chicago.
The complete list of 2011 NFDA Pursuit of Excellence Award recipients can
be found at the end of this news release.
Four Pursuit of Excellence Award Recipients Recognized with “Best
of the Best”
In addition to receiving the 2011 NFDA Pursuit of Excellence Award, four
funeral homes received the Best of the Best Award in recognition of their
development and execution of an innovative program or service that had a
positive impact on the families and communities they served this year. The
2011 Best of the Best honorees are:
Arlington Memorial Chapels & Crematory, Manila, Philippines
Coston Funeral Homes Inc., Pittsburgh, Penn.
Paul-McBride Funeral Chapel, Norwood, Minn.
Spencer Family Funeral Home, Athens, Mich.
Five Firms Inducted into NFDA Hall of Excellence
Created to recognize long-standing participation in the Pursuit of
Excellence program and a consistent display of service excellence, NFDAmember
funeral homes are inducted into the Hall of Excellence upon
receiving their 10th Pursuit of Excellence Award. The 2011 NFDA Hall of
Excellence inductees are:
Baird Funeral Home, Troy, Ohio
Dodd & Reed Funeral Home, Webster Springs, W.Va.
Spencer Family Funeral Home, Athens, Mich.
Waller Funeral Home, Oxford, Miss.
Wappner Funeral Directors and Crematory, Mansfield, Ohio
The Southern Funeral Director w Alliance NFDA & CANA Pre Convention 2011
2011 NFDA Pursuit of Excellence Award Recipients
A.H. Peters Funeral Home of Grosse Pointe, Grosse Pointe Woods, Mich.
A.J. Desmond & Sons Funeral Directors, Troy, Mich.
A.S. Turner & Sons Funeral Home, Decatur, Ga.
Adair Funeral Home, Tucson, Ariz.
Anderson-Burris Funeral Home & Crematory, Enid, Okla.
Arlington Memorial Chapels and Crematory, Manila, Philippines
Arnett & Steele Funeral Home and Cremation Center, Pineville, Ky.
Arrington Funeral Directors, Jackson, Tenn.
Aspen Mortuaries, Lakewood, Colo.
Baird Funeral Home, Troy, Ohio
Ballard-Durand Funeral & Cremation Services, White Plains, N.Y.
Bartolomeo & Perotto Funeral Home, Inc., Rochester, N.Y.
Bayliff & Son Funeral Home Inc., Cridersville, Ohio
Bowen-Donaldson Home for Funerals, Tifton, Ga.
Branch Funeral Home, Smithtown, N.Y.
Brandon G. Thompson Funeral Home, Hammond, La.
Bring Funeral Home Inc., Tucson, Ariz.
Burritt Hill Funeral Home, New Britain, Conn.
Caldwell & Cowan Funeral Home Inc., Covington, Ga.
Cannon Cleveland Funeral Directors, McDonough, Ga.
Carlson Funeral Service Inc., Rhinelander, Wis.
Carmon Community Funeral Homes, Windsor, Conn.
Cassaday-Turkle-Christian Funeral & Cremation Service Inc., Alliance, Ohio
Clark Family Funeral Chapel, Mount Pleasant, Mich.
Cobb Funeral Home, Blytheville, Ark.
Coston Funeral Homes Inc., Pittsburgh, Penn.
Cottonwood Memorial Mortuary, Holladay, Utah
Cozean Memorial Chapel, Farmington, Mo.
Cozine Memorial Group, Wichita, Kan.
Cunningham-Becker Funeral Home, Lowellville, Ohio
D’Esopo East Hartford Memorial Chapel, East Hartford, Conn.
D’Esopo Funeral Chapel, Wethersfield, Conn.
David C. Brown Funeral Home, Belleville, Mich.
Davis Funeral Home, Nashua, N.H.
DeMoney-Grimes Countryside Park Funeral Home, Columbia City, Ind.
Deseret Memorial Mortuary, Salt Lake City, Utah.
Dobratz-Hantge Funeral Chapel, Hutchinson, Minn.
Dodd & Reed Funeral Home, Webster Springs, W.Va.
Dwayne R. Spence Funeral Home, Pickerington, Ohio
E. Blake Collins Funeral Home, Wilkes Barre, Penn.
Eggers Funeral Home & Crematory Inc., Chesnee, S.C.
Emmanuel Johnson Funeral Home, Philadelphia, Penn.
Enea Family Funeral Homes of the Mohawk Valley, Herkimer, N.Y.
Erlewein Mortuary, Greenfield, Ind.
Evergreen Mortuary, Cemetery & Crematory, Tucson, Ariz.
Fellows-Helfenbein & Newnam Funeral Home PA, Easton, Md.
Fitzgerald Funeral Home & Crematory, Rockford, Ill.
Freitag-Reeves and Baskerville Funeral Home, Wilmington, Ill.
Freitas Rupracht Funeral Home, Yerington, Nev.
French, Lawson-Miller & Schoppenhorst Funeral Homes, Brazil, Ind.
Gamble Funeral Service, Savannah, Ga.
Gardinier Funeral Home Inc., Franklin, Penn.