Active IQ Level 3 Award in Understanding the Development and Delivery of End-point Assessment (sample manual)
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Manual<br />
<strong>Level</strong> 3 <strong>Award</strong> <strong>in</strong><br />
Underst<strong>and</strong><strong>in</strong>g <strong>the</strong><br />
<strong>Development</strong> <strong>and</strong> <strong>Delivery</strong><br />
<strong>of</strong> <strong>End</strong>-Po<strong>in</strong>t <strong>Assessment</strong><br />
Version A<strong>IQ</strong>005883
The development <strong>and</strong> delivery <strong>of</strong> apprenticeship st<strong>and</strong>ards<br />
Section 1<br />
Off-<strong>the</strong>-job tra<strong>in</strong><strong>in</strong>g: steps to help you determ<strong>in</strong>e<br />
whe<strong>the</strong>r an activity counts as <strong>of</strong>f-<strong>the</strong>-job tra<strong>in</strong><strong>in</strong>g<br />
Apprenticeships<br />
YES<br />
YES YES YES<br />
This counts<br />
as <strong>of</strong>f-<strong>the</strong>-job<br />
tra<strong>in</strong><strong>in</strong>g<br />
Is it directly relevant<br />
to <strong>the</strong> apprenticeship<br />
st<strong>and</strong>ard or framework?<br />
Is it teach<strong>in</strong>g new<br />
knowledge, skills <strong>and</strong><br />
behaviours?<br />
Is <strong>the</strong> learn<strong>in</strong>g tak<strong>in</strong>g<br />
place with<strong>in</strong> <strong>the</strong><br />
apprentice’s normal<br />
work<strong>in</strong>g hours (paid hours<br />
exclud<strong>in</strong>g overtime)?<br />
If it’s English or maths,<br />
is it above level 2?<br />
NO NO NO NO<br />
Key facts<br />
1<br />
Off-<strong>the</strong>-job<br />
Brought to you by<br />
National<br />
Apprenticeship<br />
Service<br />
Gateway<br />
tra<strong>in</strong><strong>in</strong>g must make up<br />
at least 20% <strong>of</strong> <strong>the</strong> apprentice’s<br />
normal work<strong>in</strong>g hours (paid<br />
hours exclud<strong>in</strong>g overtime) over<br />
<strong>the</strong> planned duration <strong>of</strong> <strong>the</strong><br />
apprenticeship.<br />
This isn’t <strong>of</strong>f-<strong>the</strong>-job tra<strong>in</strong><strong>in</strong>g<br />
2You can deliver <strong>of</strong>f-<strong>the</strong>-job<br />
tra<strong>in</strong><strong>in</strong>g <strong>in</strong> <strong>the</strong> apprentice’s<br />
normal workplace or at an<br />
external location.<br />
The gateway refers to <strong>the</strong> requirements that need to be met <strong>in</strong><br />
order for <strong>the</strong> employer to put forward <strong>the</strong>ir apprentice for end-po<strong>in</strong>t<br />
assessment. It ensures that all apprentices have completed <strong>the</strong><br />
m<strong>and</strong>atory aspects <strong>of</strong> <strong>the</strong> occupational st<strong>and</strong>ard <strong>and</strong> any work<br />
that underp<strong>in</strong>s specified assessment methods, <strong>and</strong> that employers<br />
believe an apprentice is occupationally competent at <strong>the</strong> po<strong>in</strong>t <strong>the</strong>y<br />
enter <strong>the</strong> gateway.<br />
Achiev<strong>in</strong>g occupational competence<br />
Once <strong>the</strong> employer is satisfied <strong>the</strong> apprentice is occupationally<br />
competent, has developed all <strong>of</strong> <strong>the</strong> knowledge, skills <strong>and</strong><br />
behaviours <strong>and</strong> completed all m<strong>and</strong>atory requirements for <strong>the</strong><br />
st<strong>and</strong>ard, a formal meet<strong>in</strong>g must <strong>the</strong>n be held to ‘sign-<strong>of</strong>f’ <strong>the</strong><br />
apprentice as ready to prepare for <strong>the</strong>ir end-po<strong>in</strong>t assessment. This<br />
meet<strong>in</strong>g usually <strong>in</strong>cludes <strong>the</strong> apprentice, <strong>the</strong>ir l<strong>in</strong>e manager <strong>and</strong> <strong>the</strong><br />
on-programme tra<strong>in</strong><strong>in</strong>g provider.<br />
An apprentice who has not achieved all <strong>of</strong> <strong>the</strong> gateway requirements<br />
for <strong>the</strong>ir apprenticeship, or where <strong>the</strong> rule for m<strong>in</strong>imum duration<br />
has not been met, cannot progress onto gateway <strong>and</strong> end-po<strong>in</strong>t<br />
assessment. To ensure this is <strong>the</strong> case, <strong>the</strong> EPAO will check<br />
requirements with <strong>the</strong> employer <strong>and</strong> tra<strong>in</strong><strong>in</strong>g provider, while <strong>the</strong><br />
end-po<strong>in</strong>t assessor may be <strong>in</strong>volved <strong>in</strong> check<strong>in</strong>g that <strong>the</strong> apprentice<br />
has met all <strong>of</strong> <strong>the</strong>se requirements.<br />
3Progress reviews<br />
do not count towards 20%<br />
<strong>of</strong>f-<strong>the</strong>-job tra<strong>in</strong><strong>in</strong>g.<br />
You can f<strong>in</strong>d fur<strong>the</strong>r details about <strong>of</strong>f-<strong>the</strong>-job tra<strong>in</strong><strong>in</strong>g <strong>in</strong>clud<strong>in</strong>g best<br />
practice examples <strong>in</strong> <strong>the</strong> apprenticeship fund<strong>in</strong>g rules, <strong>and</strong> <strong>the</strong><br />
apprenticeships: <strong>of</strong>f-<strong>the</strong>-job tra<strong>in</strong><strong>in</strong>g guidance<br />
Figure 1.2: Determ<strong>in</strong><strong>in</strong>g whe<strong>the</strong>r an activity counts towards <strong>of</strong>f-<strong>the</strong> job tra<strong>in</strong><strong>in</strong>g<br />
– Adapted from <strong>the</strong> National Apprenticeship Service (2020)<br />
ACTIVITY<br />
Have a look at an occupational<br />
st<strong>and</strong>ard <strong>and</strong> assessment<br />
plan that you hope to become<br />
an end-po<strong>in</strong>t assessor for.<br />
Write down <strong>the</strong> m<strong>and</strong>atory<br />
requirements <strong>in</strong> order for<br />
apprentices to move onto<br />
gateway.<br />
Underst<strong>and</strong><strong>in</strong>g <strong>the</strong> <strong>Development</strong> <strong>and</strong> <strong>Delivery</strong> <strong>of</strong> <strong>End</strong>-Po<strong>in</strong>t <strong>Assessment</strong><br />
Copyright © 2020 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale 11
The pr<strong>in</strong>ciples <strong>and</strong> requirements <strong>of</strong> end-po<strong>in</strong>t assessment<br />
Section 2<br />
ACTIVITY<br />
Take a look at <strong>the</strong> requirements from <strong>the</strong> assessment plans below <strong>and</strong> identify <strong>the</strong> experience,<br />
tra<strong>in</strong><strong>in</strong>g <strong>and</strong> qualifications required for each one. How are <strong>the</strong>y similar <strong>and</strong> different?<br />
<strong>Level</strong> 2 Passenger Transport Service Operations Team Member<br />
• Have excellent knowledge <strong>and</strong> underst<strong>and</strong><strong>in</strong>g <strong>of</strong> <strong>the</strong><br />
apprenticeship st<strong>and</strong>ard.<br />
• Have occupational expertise <strong>and</strong> knowledge at <strong>the</strong> relevant<br />
level <strong>of</strong> <strong>the</strong> occupational areas <strong>the</strong>y are assess<strong>in</strong>g, which has<br />
been ga<strong>in</strong>ed through work<strong>in</strong>g <strong>in</strong> <strong>the</strong> <strong>in</strong>dustry (with<strong>in</strong> <strong>the</strong> last<br />
three years).<br />
• Have experience <strong>of</strong> assess<strong>in</strong>g vocational qualifications <strong>and</strong>/or operat<strong>in</strong>g <strong>in</strong> an assess<strong>in</strong>g<br />
role with<strong>in</strong> a quality system (e.g. ISO 9001).<br />
• Regularly update <strong>the</strong>ir occupational expertise <strong>and</strong> <strong>in</strong>dustry knowledge <strong>in</strong> <strong>the</strong> areas be<strong>in</strong>g<br />
assessed to ensure currency <strong>of</strong> skills <strong>and</strong> knowledge.<br />
• Attend regular st<strong>and</strong>ardisation meet<strong>in</strong>gs <strong>and</strong> share best practice <strong>in</strong> assessment through a<br />
range <strong>of</strong> appropriate activities, such as email, meet<strong>in</strong>gs <strong>and</strong> social media.<br />
<strong>Level</strong> 3 Customer Service Specialist<br />
• Have an underst<strong>and</strong><strong>in</strong>g <strong>of</strong> <strong>the</strong> customer service sector <strong>and</strong> <strong>of</strong><br />
<strong>the</strong> role covered by <strong>the</strong> apprenticeship.<br />
• Have current occupational competence <strong>of</strong> two years or more.<br />
• No direct relationship with <strong>the</strong> apprentice, employer or<br />
tra<strong>in</strong><strong>in</strong>g provider.<br />
• Hold or be work<strong>in</strong>g towards a qualification to undertake assessment <strong>and</strong> verification activity<br />
(i.e. PGCE, Cert Ed or Assessor/Verifier qualifications) <strong>and</strong>/or have significant knowledge<br />
<strong>and</strong> expertise <strong>in</strong> provid<strong>in</strong>g consistent <strong>and</strong> appropriate judgements <strong>of</strong> an apprentice’s skill<br />
<strong>and</strong> ability.<br />
<strong>Level</strong> 3 Teach<strong>in</strong>g Assistant<br />
• Have an underst<strong>and</strong><strong>in</strong>g <strong>of</strong> <strong>the</strong> educational sector <strong>and</strong> <strong>of</strong> <strong>the</strong><br />
role covered by <strong>the</strong> apprenticeship.<br />
• Have current occupational competence <strong>of</strong> two years or more<br />
<strong>in</strong> classroom environments.<br />
• Be <strong>in</strong>dependent <strong>of</strong> apprentice, employer <strong>and</strong> tra<strong>in</strong><strong>in</strong>g provider.<br />
• Hold or be work<strong>in</strong>g towards a qualification to undertake assessment (e.g. D32/33, A1/<br />
A2, TAQA) <strong>and</strong>/or have significant knowledge <strong>and</strong> expertise <strong>in</strong> provid<strong>in</strong>g consistent <strong>and</strong><br />
appropriate judgements <strong>of</strong> a c<strong>and</strong>idate’s skill <strong>and</strong> ability.<br />
Underst<strong>and</strong><strong>in</strong>g <strong>the</strong> <strong>Development</strong> <strong>and</strong> <strong>Delivery</strong> <strong>of</strong> <strong>End</strong>-Po<strong>in</strong>t <strong>Assessment</strong><br />
<strong>Level</strong> 3 Personal Tra<strong>in</strong>er<br />
• Hold a recognised workplace assessment qualification that<br />
addresses <strong>the</strong> assessment <strong>of</strong> both skills <strong>and</strong> knowledge.<br />
For example: <strong>Level</strong> 3 Certificate <strong>in</strong> Assess<strong>in</strong>g Vocational<br />
Achievement (CAVA), or A1, or D32/33, or qualified teacher<br />
status (QTLS or QTS).<br />
• Have at least 12 months’ experience <strong>of</strong> responsibility for <strong>the</strong> workplace competence<br />
assessment <strong>of</strong> personal tra<strong>in</strong>er.<br />
• Undertake <strong>and</strong> record planned <strong>and</strong> relevant cont<strong>in</strong>uous pr<strong>of</strong>essional development.<br />
A m<strong>in</strong>imum <strong>of</strong> 24 hours per annum is expected, cover<strong>in</strong>g both vocational <strong>and</strong> assessment<br />
competence.<br />
• Have sufficient resources to carry out <strong>the</strong> role <strong>of</strong> an <strong>in</strong>dependent assessor, i.e. time,<br />
budget.<br />
Copyright © 2020 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale 21
Section 3<br />
<strong>End</strong>-po<strong>in</strong>t assessment methods<br />
Limitations<br />
• A presentation may not be suitable for assess<strong>in</strong>g<br />
knowledge requirements, unless covered through<br />
specific question<strong>in</strong>g after <strong>the</strong> presentation.<br />
• If a presentation is not a regular activity as part <strong>of</strong> <strong>the</strong><br />
apprentice’s job role, <strong>the</strong>n test<strong>in</strong>g skills <strong>and</strong> behaviours<br />
<strong>in</strong> this way may not be a valid assessment method.<br />
• Presentations may be anxiety-provok<strong>in</strong>g for some<br />
apprentices <strong>and</strong> <strong>the</strong>refore a true reflection <strong>of</strong> an<br />
apprentice’s competence may not be displayed.<br />
KEY<br />
POINT<br />
<strong>End</strong>-po<strong>in</strong>t assessors must be careful not to be<br />
unduly <strong>in</strong>fluenced by presentational aids (unless<br />
required) <strong>and</strong> <strong>the</strong>refore ensure that grad<strong>in</strong>g reflects<br />
<strong>the</strong> knowledge, skills <strong>and</strong> behaviours from <strong>the</strong><br />
st<strong>and</strong>ard attributed to this assessment method.<br />
(IfATE, 2020)<br />
ACTIVITY<br />
Take a look at an assessment<br />
plan <strong>of</strong> your choice that <strong>in</strong>cludes a<br />
presentation. Answer <strong>the</strong> follow<strong>in</strong>g<br />
questions:<br />
• What format will it take?<br />
• What is <strong>the</strong> process for agree<strong>in</strong>g<br />
<strong>the</strong> topic <strong>of</strong> <strong>the</strong> presentation?<br />
• How long will <strong>the</strong> apprentice have<br />
to prepare for <strong>the</strong> presentation?<br />
• What is <strong>the</strong> length <strong>of</strong> <strong>the</strong><br />
assessment, <strong>in</strong>clud<strong>in</strong>g follow-up<br />
questions?<br />
• What resources can/should be<br />
used to deliver <strong>the</strong> presentation?<br />
• Where can <strong>the</strong> presentation take<br />
place?<br />
Projects<br />
A project is a def<strong>in</strong>ed piece <strong>of</strong> work undertaken after gateway to demonstrate a particular aspect <strong>of</strong> <strong>the</strong> occupation.<br />
A project can be assessed as a dist<strong>in</strong>ct method <strong>of</strong> assessment <strong>and</strong>/or be used to <strong>in</strong>form a presentation, <strong>in</strong>terview<br />
or pr<strong>of</strong>essional discussion. This could be a written assignment (essay or report) or a practical project <strong>in</strong> relevant<br />
occupations. Where possible it should have a bus<strong>in</strong>ess benefit <strong>and</strong> <strong>in</strong>clude <strong>the</strong> production <strong>of</strong> verifiable <strong>and</strong><br />
assessable work outputs. It must have suitable coverage <strong>of</strong> <strong>the</strong> knowledge, skills <strong>and</strong> behaviours assigned to<br />
a project.<br />
34<br />
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Mak<strong>in</strong>g end-po<strong>in</strong>t assessment decisions<br />
Section 6<br />
Validity, reliability <strong>and</strong> fairness<br />
Hav<strong>in</strong>g dealt with <strong>the</strong> general assessment pr<strong>in</strong>ciples, end-po<strong>in</strong>t assessors must consider<br />
more specific elements to help <strong>the</strong>m conduct assessments <strong>and</strong> guide <strong>the</strong>ir judgements:<br />
Valid – Is <strong>the</strong> assessment test<strong>in</strong>g what it <strong>in</strong>tends to measure? This <strong>in</strong>volves <strong>the</strong> ability to<br />
provide <strong>in</strong>formation which is both valuable <strong>and</strong> appropriate for <strong>the</strong> <strong>in</strong>tended purpose.<br />
Face validity<br />
Content validity<br />
Construct validity<br />
Predictive validity<br />
Validity through<br />
au<strong>the</strong>nticity<br />
Does <strong>the</strong> assessment ‘look like’ it will measure what it is supposed to? It hasn’t necessarily<br />
been proven to measure what it is supposed to, but it should appear, ‘on <strong>the</strong> face <strong>of</strong> it’, to<br />
be a good assessment. For example, observation checklists help to identify specific skills.<br />
Does <strong>the</strong> assessment measure all <strong>of</strong> <strong>the</strong> aspects it is supposed to? To be able to determ<strong>in</strong>e<br />
this, <strong>the</strong> outcomes <strong>of</strong> assessments must be verified. For example, if observations have<br />
been unable to assess a particular behaviour because circumstances did not allow, are<br />
appropriate subsequent questions be<strong>in</strong>g asked to assess competence?<br />
How well does <strong>the</strong> assessment actually measure what it is supposed to measure? There<br />
should be a comparison with o<strong>the</strong>r assessments <strong>and</strong> o<strong>the</strong>r variables that could <strong>in</strong>fluence<br />
<strong>the</strong> assessment outcome. For example, pr<strong>of</strong>essional discussions <strong>and</strong> follow-up questions<br />
can be used to clarify judgements on whe<strong>the</strong>r pass or dist<strong>in</strong>ction criteria have been met.<br />
An assessment must be able to provide end-po<strong>in</strong>t assessors with an idea <strong>of</strong> how <strong>the</strong><br />
apprentice will perform <strong>in</strong> <strong>the</strong> workplace. This is an extremely important part <strong>of</strong> end-po<strong>in</strong>t<br />
assessment as <strong>the</strong> whole purpose is to assess occupational competence. For example, if an<br />
apprentice fails to demonstrate adequate knowledge <strong>of</strong> workplace practice <strong>in</strong> an <strong>in</strong>terview<br />
or knowledge test, <strong>the</strong>y cannot be deemed to be occupationally competent.<br />
This refers to <strong>the</strong> extent to which <strong>the</strong> assessment represents <strong>the</strong> reality <strong>of</strong> <strong>the</strong> workplace –<br />
for example, through <strong>the</strong> apprentice be<strong>in</strong>g observed carry<strong>in</strong>g out day-to-day tasks <strong>in</strong> <strong>the</strong>ir<br />
normal work<strong>in</strong>g environment. This is <strong>the</strong> preferred method <strong>of</strong> assessment <strong>in</strong> end-po<strong>in</strong>t<br />
assessment, <strong>and</strong> if conducted properly by end-po<strong>in</strong>t assessors it is <strong>the</strong> most valid method<br />
<strong>of</strong> occupational competence.<br />
Reliable – Can <strong>the</strong> assessment be repeated with similar apprentices <strong>and</strong> <strong>in</strong><br />
similar contexts to give consistent results? If different apprentices perform<br />
<strong>in</strong> a similar way dur<strong>in</strong>g <strong>the</strong>ir end-po<strong>in</strong>t assessment, but are awarded different<br />
grades, <strong>the</strong>n <strong>the</strong> reliability <strong>of</strong> <strong>the</strong> assessment must be questioned.<br />
Different assessors, poorly def<strong>in</strong>ed assessment criteria <strong>and</strong> variations <strong>in</strong><br />
assessment practices could all affect reliability. A clear <strong>and</strong> detailed assessment<br />
plan should be produced by trailblazer groups. EPAOs should provide<br />
st<strong>and</strong>ardisation tra<strong>in</strong><strong>in</strong>g <strong>and</strong> m<strong>and</strong>atory assessment materials to combat this,<br />
as well as regular sampl<strong>in</strong>g <strong>and</strong> checks as part <strong>of</strong> <strong>the</strong> quality assurance process.<br />
KEY<br />
POINT<br />
Internal reliability assesses <strong>the</strong> consistency <strong>of</strong> results across items<br />
with<strong>in</strong> an assessment, e.g. questions with<strong>in</strong> a knowledge test.<br />
External reliability refers to <strong>the</strong> extent to which a measure varies<br />
from one end-po<strong>in</strong>t assessor to ano<strong>the</strong>r, e.g. end-po<strong>in</strong>t assessors’<br />
<strong>in</strong>terpretation <strong>of</strong> a mark scheme.<br />
Table 6.1: Different types <strong>of</strong> validity<br />
ACTIVITY<br />
Write down<br />
details <strong>of</strong><br />
how <strong>in</strong>ternal<br />
<strong>and</strong> external<br />
reliability could<br />
be reduced with<strong>in</strong><br />
an end-po<strong>in</strong>t<br />
assessment<br />
component.<br />
Underst<strong>and</strong><strong>in</strong>g <strong>the</strong> <strong>Development</strong> <strong>and</strong> <strong>Delivery</strong> <strong>of</strong> <strong>End</strong>-Po<strong>in</strong>t <strong>Assessment</strong><br />
Fair – Are <strong>the</strong> assessment activities appropriately matched to <strong>the</strong> needs <strong>and</strong> capabilities<br />
<strong>of</strong> <strong>the</strong> apprentices <strong>and</strong> to <strong>the</strong> occupational role? Are assessment decisions fully justifiable<br />
<strong>and</strong> clearly based on <strong>the</strong> assessment criteria?<br />
All apprentices should be assessed <strong>in</strong> <strong>the</strong> same manner (allow<strong>in</strong>g for any reasonable<br />
adjustments or special considerations) aga<strong>in</strong>st <strong>the</strong> same st<strong>and</strong>ards. In addition,<br />
assessments <strong>and</strong>/or assessment decisions should not disadvantage one population<br />
group over ano<strong>the</strong>r. Any appeals or grievances must be addressed accord<strong>in</strong>g to <strong>the</strong><br />
end-po<strong>in</strong>t assessment organisation’s procedures <strong>and</strong> appropriate guidel<strong>in</strong>es.<br />
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Quality assurance <strong>of</strong> end-po<strong>in</strong>t assessment<br />
Section 7<br />
Quality assurance <strong>and</strong> st<strong>and</strong>ardisation across<br />
different st<strong>and</strong>ards<br />
With<strong>in</strong> end-po<strong>in</strong>t assessment plans, specific requirements are set out <strong>in</strong> relation to <strong>the</strong> quality assurance <strong>of</strong> that<br />
particular st<strong>and</strong>ard, which contribute to <strong>the</strong> goal <strong>of</strong> all end-po<strong>in</strong>t assessments produc<strong>in</strong>g valid results. The EPAO<br />
must have an underst<strong>and</strong><strong>in</strong>g <strong>of</strong> <strong>the</strong> sector <strong>and</strong> have appropriately qualified end-po<strong>in</strong>t assessors with<strong>in</strong> <strong>the</strong> relevant<br />
occupational st<strong>and</strong>ard. For example:<br />
Example<br />
The EPA <strong>of</strong> this apprenticeship has been designed to produce assessment outcomes that are consistent, reliable<br />
<strong>and</strong> allow fair comparison between apprentices employed <strong>in</strong> a range <strong>of</strong> leisure facilities that vary <strong>in</strong> size <strong>and</strong><br />
services available.<br />
The approach to assessment places <strong>the</strong> st<strong>and</strong>ard at <strong>the</strong> heart <strong>of</strong> <strong>the</strong> process, ensur<strong>in</strong>g judgements made<br />
regard<strong>in</strong>g occupational competence are consistent, st<strong>and</strong>ardised <strong>and</strong> comparable between employers, tra<strong>in</strong><strong>in</strong>g<br />
organisation(s) <strong>and</strong> assessment organisations.<br />
<strong>Level</strong> 3 Leisure Duty Manager<br />
There are many o<strong>the</strong>r quality assurance requirements outl<strong>in</strong>ed <strong>in</strong> different assessment plans, <strong>in</strong>clud<strong>in</strong>g:<br />
In-depth <strong>and</strong> up-to-date knowledge<br />
<strong>and</strong> underst<strong>and</strong><strong>in</strong>g <strong>of</strong> <strong>the</strong> <strong>in</strong>dustry<br />
<strong>and</strong> credibility with<strong>in</strong> <strong>the</strong> sector. The<br />
capability <strong>and</strong> relevant, up-to-date sector<br />
experience <strong>of</strong> <strong>the</strong> people who will carry out<br />
assessments. The ability to develop tools<br />
<strong>and</strong> materials to deliver <strong>the</strong>se assessments<br />
with a track record <strong>in</strong> deliver<strong>in</strong>g<br />
assessments.<br />
Tra<strong>in</strong> those appo<strong>in</strong>ted as IAs to ensure <strong>the</strong>y<br />
fully underst<strong>and</strong> <strong>the</strong> requirements <strong>of</strong> <strong>the</strong><br />
EPA <strong>and</strong> are able to make valid judgements.<br />
Operate <strong>in</strong>duction tra<strong>in</strong><strong>in</strong>g <strong>and</strong><br />
st<strong>and</strong>ardisation events for <strong>in</strong>dependent<br />
assessors when <strong>the</strong>y beg<strong>in</strong> work<strong>in</strong>g for <strong>the</strong><br />
EPAO on this st<strong>and</strong>ard, <strong>and</strong> before <strong>the</strong>y<br />
deliver an updated assessment method<br />
for <strong>the</strong> first time. Ensure <strong>in</strong>dependent<br />
assessors participate <strong>in</strong> st<strong>and</strong>ardisation<br />
events on an ongo<strong>in</strong>g basis, <strong>and</strong> at least<br />
once per year.<br />
All <strong>in</strong>dependent end-po<strong>in</strong>t assessors must<br />
also be recorded on a register, held by <strong>the</strong><br />
assessment organisation, confirm<strong>in</strong>g <strong>the</strong>se<br />
criteria have been satisfied <strong>and</strong> relevant<br />
evidence has been validated.<br />
Facilitate <strong>the</strong> regular processes to<br />
st<strong>and</strong>ardise assessment at least twice a<br />
year, or more frequently, depend<strong>in</strong>g on <strong>the</strong><br />
volume <strong>of</strong> EPAs.<br />
The implementation <strong>of</strong> detailed mark<strong>in</strong>g<br />
criteria, clearly expla<strong>in</strong><strong>in</strong>g how <strong>the</strong><br />
knowledge, skills <strong>and</strong> behaviours can be<br />
exhibited to achieve a certa<strong>in</strong> level.<br />
A robust <strong>in</strong>ternal verification process,<br />
<strong>in</strong>duction, tra<strong>in</strong><strong>in</strong>g <strong>and</strong> development<br />
plans for everyone <strong>in</strong>volved <strong>in</strong><br />
assessment. Effective leadership<br />
<strong>and</strong> management arrangements,<br />
quality assurance <strong>and</strong> quality control<br />
procedures. Impartial verification <strong>of</strong><br />
assessments.<br />
Regional, pan-sectoral or national<br />
meet<strong>in</strong>gs should be held at least<br />
every 12 months to encourage<br />
st<strong>and</strong>ardisation <strong>and</strong> moderation <strong>of</strong><br />
<strong>the</strong> assessment process.<br />
Those appo<strong>in</strong>ted as <strong>in</strong>dependent<br />
end-po<strong>in</strong>t assessors for <strong>the</strong><br />
EPA <strong>of</strong> this apprenticeship must<br />
have completed an <strong>in</strong>duction<br />
to demonstrate knowledge <strong>and</strong><br />
underst<strong>and</strong><strong>in</strong>g <strong>of</strong> <strong>the</strong> st<strong>and</strong>ard <strong>and</strong><br />
<strong>the</strong> EPA. They must also attend<br />
regular st<strong>and</strong>ardisation activities,<br />
organised by <strong>the</strong> assessment<br />
organisation, to ensure <strong>and</strong><br />
ma<strong>in</strong>ta<strong>in</strong> consistency <strong>of</strong> assessment<br />
decisions.<br />
St<strong>and</strong>ardised assessment through<br />
use <strong>of</strong> onl<strong>in</strong>e methods <strong>and</strong> accurate<br />
report<strong>in</strong>g <strong>of</strong> o<strong>the</strong>r methods used,<br />
evidenc<strong>in</strong>g requirements <strong>and</strong><br />
reach<strong>in</strong>g reliable judgements.<br />
Ensure that monitor<strong>in</strong>g <strong>and</strong> record<strong>in</strong>g<br />
processes are <strong>in</strong> place to validate <strong>the</strong><br />
end-po<strong>in</strong>t assessor’s <strong>in</strong>dependence<br />
from <strong>the</strong> employer, tra<strong>in</strong><strong>in</strong>g provider<br />
<strong>and</strong> apprentice.<br />
It is <strong>the</strong> responsibility <strong>of</strong> <strong>the</strong><br />
assessment organisation to recruit<br />
<strong>and</strong> tra<strong>in</strong> <strong>in</strong>dividuals with <strong>the</strong><br />
required <strong>in</strong>dustry skills, knowledge<br />
<strong>and</strong> experience to undertake <strong>the</strong><br />
EPA aga<strong>in</strong>st <strong>the</strong> st<strong>and</strong>ard <strong>and</strong><br />
make reliable judgements, who<br />
have up-to-date <strong>and</strong> relevant<br />
knowledge <strong>and</strong> experience<br />
<strong>of</strong> current work<strong>in</strong>g practices,<br />
<strong>in</strong>frastructure, technologies <strong>and</strong><br />
resources appropriate to <strong>the</strong><br />
sector.<br />
Production <strong>of</strong> exemplar materials,<br />
which can be used to add fur<strong>the</strong>r<br />
clarity <strong>and</strong> establish guidel<strong>in</strong>es for<br />
assessment aga<strong>in</strong>st <strong>the</strong> stated<br />
criteria <strong>of</strong> <strong>the</strong> st<strong>and</strong>ard.<br />
Independent assessors must<br />
hold pr<strong>of</strong>essional recognition,<br />
or a relevant qualification<br />
equivalent to or higher than <strong>the</strong><br />
level <strong>of</strong> this apprenticeship, <strong>and</strong><br />
hold a recognised assess<strong>in</strong>g<br />
qualification. They should have<br />
up-to-date, relevant knowledge<br />
<strong>and</strong> experience <strong>of</strong> current work<strong>in</strong>g<br />
practices <strong>in</strong> assessment <strong>and</strong><br />
quality assurance.<br />
Audit <strong>sample</strong> assessments for<br />
validity <strong>and</strong> consistency. In <strong>the</strong> first<br />
year, all assessments conducted<br />
by <strong>in</strong>dependent assessors will<br />
be monitored, <strong>and</strong> if meet<strong>in</strong>g<br />
<strong>the</strong> quality assurance st<strong>and</strong>ard<br />
<strong>the</strong>reafter, a m<strong>in</strong>imum <strong>of</strong> 20% <strong>of</strong><br />
assessments will be <strong>sample</strong>d.<br />
Underst<strong>and</strong><strong>in</strong>g <strong>the</strong> <strong>Development</strong> <strong>and</strong> <strong>Delivery</strong> <strong>of</strong> <strong>End</strong>-Po<strong>in</strong>t <strong>Assessment</strong><br />
Figure 7.2: Examples <strong>of</strong> how quality assurance <strong>and</strong> st<strong>and</strong>ardisation are achieved <strong>in</strong> different st<strong>and</strong>ards<br />
Copyright © 2020 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale 69
Legal <strong>and</strong> good practice requirements <strong>of</strong> end-po<strong>in</strong>t assessment<br />
Section 9<br />
Section 9: Legal <strong>and</strong> good<br />
practice requirements <strong>of</strong><br />
end-po<strong>in</strong>t assessment<br />
<strong>Assessment</strong> criteria<br />
By <strong>the</strong> end <strong>of</strong> this section you will be able to:<br />
• Expla<strong>in</strong> legal issues, policies <strong>and</strong> procedures relevant to end-po<strong>in</strong>t assessment, <strong>in</strong>clud<strong>in</strong>g those for<br />
confidentiality, health, safety <strong>and</strong> welfare.<br />
• Expla<strong>in</strong> <strong>the</strong> contribution that technology can make to <strong>the</strong> end-po<strong>in</strong>t assessment process.<br />
• Evaluate requirements for equality <strong>and</strong> diversity <strong>in</strong> relation to end-po<strong>in</strong>t assessment.<br />
• Expla<strong>in</strong> <strong>the</strong> value <strong>of</strong> reflective practice <strong>and</strong> cont<strong>in</strong>u<strong>in</strong>g pr<strong>of</strong>essional development <strong>in</strong> <strong>the</strong> end-po<strong>in</strong>t assessment<br />
process.<br />
Legal issues, policies <strong>and</strong> procedures<br />
It is important for all end-po<strong>in</strong>t assessors to keep up to date with all relevant legislation <strong>and</strong> codes <strong>of</strong> practice to<br />
ensure that <strong>the</strong>y are ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g a safe <strong>and</strong> supportive assessment environment, protect<strong>in</strong>g <strong>the</strong>mselves <strong>and</strong> <strong>the</strong>ir<br />
apprentices, <strong>and</strong> rema<strong>in</strong><strong>in</strong>g current <strong>in</strong> knowledge, skills <strong>and</strong> practice as an end-po<strong>in</strong>t assessor.<br />
The requirements you need to follow will differ depend<strong>in</strong>g on <strong>the</strong> <strong>in</strong>dustry <strong>and</strong> environment <strong>in</strong> which you will be<br />
assess<strong>in</strong>g. However, <strong>the</strong>re are some general requirements that are relevant to end-po<strong>in</strong>t assessment across all<br />
st<strong>and</strong>ards, <strong>in</strong>clud<strong>in</strong>g:<br />
• Regulation <strong>of</strong> assessment practice.<br />
• Comply<strong>in</strong>g with external bodies <strong>and</strong> regulators.<br />
• Health <strong>and</strong> safety.<br />
• Equality <strong>and</strong> diversity.<br />
• Data protection.<br />
• Safeguard<strong>in</strong>g.<br />
• Policies, procedures <strong>and</strong> codes <strong>of</strong> practice.<br />
Health <strong>and</strong> safety<br />
The Health <strong>and</strong> Safety at Work etc. Act 1974 is<br />
<strong>the</strong> basis <strong>of</strong> British health <strong>and</strong> safety law. It sets<br />
out <strong>the</strong> duties that employers <strong>and</strong> employees<br />
have to <strong>the</strong>mselves <strong>and</strong> members <strong>of</strong> <strong>the</strong> public.<br />
<strong>End</strong>-po<strong>in</strong>t assessors must also ensure that <strong>the</strong><br />
health, safety <strong>and</strong> welfare <strong>of</strong> <strong>the</strong>mselves, o<strong>the</strong>r<br />
pr<strong>of</strong>essionals, <strong>the</strong> general public <strong>and</strong> apprentices<br />
is protected, as far as is reasonably practicable.<br />
Underst<strong>and</strong><strong>in</strong>g <strong>the</strong> <strong>Development</strong> <strong>and</strong> <strong>Delivery</strong> <strong>of</strong> <strong>End</strong>-Po<strong>in</strong>t <strong>Assessment</strong><br />
Their two ma<strong>in</strong> duties are to take care not to<br />
endanger <strong>the</strong>mselves <strong>and</strong> o<strong>the</strong>rs, <strong>and</strong> to cooperate<br />
<strong>in</strong> meet<strong>in</strong>g statutory requirements. For example,<br />
if apprentices are seen to undertake any action<br />
which would endanger <strong>the</strong>mselves <strong>and</strong>/or which<br />
is <strong>in</strong> violation <strong>of</strong> any legislation <strong>and</strong>/or regulation,<br />
<strong>the</strong>n <strong>the</strong> assessment must be term<strong>in</strong>ated (<strong>and</strong> an<br />
automatic fail is awarded).<br />
ACTIVITY<br />
Identify any potential health <strong>and</strong> safety issues <strong>in</strong><br />
an apprentice st<strong>and</strong>ard that you will be assess<strong>in</strong>g.<br />
What actions would you take to ensure <strong>the</strong> health,<br />
safety <strong>and</strong> welfare <strong>of</strong> all <strong>of</strong> those <strong>in</strong>volved <strong>in</strong> <strong>the</strong><br />
end-po<strong>in</strong>t assessment?<br />
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Legal <strong>and</strong> good practice requirements <strong>of</strong> end-po<strong>in</strong>t assessment<br />
Section 9<br />
KEY<br />
TERMS<br />
Equality is ensur<strong>in</strong>g <strong>in</strong>dividuals or groups <strong>of</strong> <strong>in</strong>dividuals<br />
are not treated differently or less favourably on <strong>the</strong><br />
basis <strong>of</strong> <strong>the</strong>ir specific protected characteristic, <strong>in</strong>clud<strong>in</strong>g<br />
areas <strong>of</strong> race, gender, disability, religion or belief,<br />
sexual orientation <strong>and</strong> age.<br />
Diversity aims to recognise, respect <strong>and</strong> value<br />
people’s differences, to enable <strong>the</strong>m to contribute<br />
<strong>and</strong> realise <strong>the</strong>ir full potential by promot<strong>in</strong>g an<br />
<strong>in</strong>clusive culture for all.<br />
ACTIVITY<br />
Note down what actions you should<br />
take which consider equality,<br />
diversity <strong>and</strong> <strong>in</strong>clusivity when<br />
conduct<strong>in</strong>g end-po<strong>in</strong>t assessment.<br />
The value <strong>of</strong> reflective practice <strong>and</strong> cont<strong>in</strong>u<strong>in</strong>g<br />
pr<strong>of</strong>essional development<br />
Reflective practice is important for <strong>the</strong> end-po<strong>in</strong>t assessor. This is th<strong>in</strong>k<strong>in</strong>g about (or reflect<strong>in</strong>g on) what you did or<br />
<strong>the</strong> experience you had, <strong>and</strong> decid<strong>in</strong>g from that what you would do <strong>the</strong> same or differently next time.<br />
Reflective practice requires a conscious effort to th<strong>in</strong>k about <strong>the</strong> experience <strong>and</strong> develop future ideas. All <strong>in</strong>dividuals<br />
<strong>in</strong>volved <strong>in</strong> <strong>the</strong> learn<strong>in</strong>g <strong>and</strong> development process can benefit from it.<br />
Gravells’ (2011) EDAR approach provides a simple mechanism to follow for reflection:<br />
Experience Describe Analyse Revise<br />
Experience – The assessment you carried out <strong>and</strong> would like to improve or reflect on.<br />
Describe – Who was <strong>in</strong>volved? What happened? When <strong>and</strong> where did it happen?<br />
Analyse – Th<strong>in</strong>k more deeply. Th<strong>in</strong>k how <strong>and</strong> why it happened.<br />
Revise – What would you do differently? What would you keep <strong>the</strong> same? Try it out next time.<br />
Follow<strong>in</strong>g this method can allow an end-po<strong>in</strong>t assessor to<br />
reflect on <strong>the</strong>ir own assessment practice <strong>and</strong> identify areas<br />
<strong>the</strong>y may wish to change. <strong>End</strong>-po<strong>in</strong>t assessors can reflect<br />
on <strong>the</strong>ir assessment experiences <strong>in</strong> a variety <strong>of</strong> ways,<br />
<strong>in</strong>clud<strong>in</strong>g simple templates, notebooks, evaluation forms,<br />
self-reflection logs, learn<strong>in</strong>g logs or diaries.<br />
ACTIVITY<br />
Figure 9.1: Gravell’s EDAR approach<br />
Reflect on your current experience as<br />
an end-po<strong>in</strong>t assessor, us<strong>in</strong>g <strong>the</strong> EDAR<br />
approach described above. Include <strong>the</strong><br />
opportunities you will take over <strong>the</strong> com<strong>in</strong>g<br />
months to develop your knowledge, skills<br />
<strong>and</strong> practice.<br />
Underst<strong>and</strong><strong>in</strong>g <strong>the</strong> <strong>Development</strong> <strong>and</strong> <strong>Delivery</strong> <strong>of</strong> <strong>End</strong>-Po<strong>in</strong>t <strong>Assessment</strong><br />
Copyright © 2020 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale 83