NCSEA Connections: Child Support Product and Services Guide

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• Review and adjustment of support orders • Mobile app • Employer services and portal • Voluntary paternity acknowledgment • Debt prevention programs • Comprehensive operations management • Customer service contact centers • Child support system modernization • Legacy system modernization for federal partners Trust Maximus to help your agency achieve better outcomes for the children and families you serve. Contact us today! maximus.com MKT-990
Helping Agencies Create A Better Life For Children And Families In 2019, nearly 1.5 million families were lifted out of poverty by child support and related programs. The unprecedented challenges and economic setbacks of today have raised the stakes for parents and children across the country. Now more than ever, our work is critical to ensuring children’s basic needs are met so they can continue to grow and learn. Maximus serves as a trusted partner to state and county agencies, hospitals, parents, and communities to support the evolving needs of the children, families, and employers we serve. Together, we are helping child support programs meet the challenges of today and beyond. Highlights of our work over the past year $238M 653K in collections 33M 95,700 new hire reports processed children served paternities established How we help We work with both parents to ensure children receive the financial and emotional support they need and deserve to thrive. With expertise across the full spectrum of child support services, we deliver best practices and innovations that empower our clients’ programs to achieve their ambitious goals. Just as importantly, our staff is as knowledgeable as they are compassionate. We also partner with employers to ensure they comply with their child support reporting obligations. What we do We understand that the child support process can be daunting to parents. That’s why we work hard to make it as easy to understand and navigate as possible. We provide a combination of personalized and self-service options, employing technology and virtual platforms to communicate with parents in the ways they prefer. Our work with employers involves educating and guiding them through the new hire reporting process, as well as how to respond to income withholding and medical support orders. Why we’re unique Our decades of experience translate to unmatched operational efficiencies, enhanced program performance, and the ability to provide families with the highest level of service. And because we operate other types of health and human services programs, we are
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NCSEA Connections: Child Support Product and Services Guide

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