NCSEA Connections: Child Support Product and Services Guide

Digital Solutions for
Transforming Child
Support
Since the onset of the Coronavirus
pandemic, we have been living in a world
that evolves daily, creating a “new normal”
that is increasingly reliant on technology
and the advances of the Internet to expand
and maximize what can be accomplished
remotely. Stellarware has always been at
the forefront of these advances and is the
ideal partner to take your Child Support and
New Hire programs to the next level.
With sudden job losses, a precarious economy,
and families facing material and substantial
changes to their livelihood, moving filings and
communications to protected, virtual
environments is now a fundamental component
of effective Child Support collection.
Stellarware’s Portal solution is primed to assist
with these very obstacles, and we are
energized by the opportunity to use these
turbulent times as a catalyst for positive
transformation in the industry.
If nothing else, today’s climate has given
agencies an incentive to re-invent their
processes, create significant cost savings, and
move their employer communities to a more
electronic, communications-based platform.
Stellarware welcomes the opportunity to
support you in these goals and be your guide
on this digital and transformative journey.
While we collectively remain socially distanced,
the need for collaboration and partnership
could not be more vital. Ensuring the continued
operations and the provisioning of services on
behalf of the children and families that we
serve has remained our top priority since the
pandemic’s onset. It is with open hearts and an
open mind, technological expertise, and a data
driven approach, that we continue to expand
our secure, user-friendly, and scalable
solutions to better assist your needs and make
your job that much more effective.
Highlighted within are high-level solution
overviews of Stellarware’s Child Support and
New Hire service portals, many of which have
been augmented to better support state
agencies during this time and all of which may
be custom tailored to match existing workflows
while maintaining cost-effective, turn-key
implementations.