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2003 - SSAAM

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STUDENT SERVICES ADMINISTRATORS' ASSOCIATION OF MANITOBA<br />

REPORT FROM MEY'S CONSULTATION MEETING<br />

"Improving Processes For Schools To Handle Conflict<br />

Between Parents And The School"<br />

May 8th - 10:00 AM - 3:00 PM<br />

1970 Ness Avenue, Winnipeg<br />

Representative Groups: First Nations' Resource Centre, Educational Administrators' Service, Manitoba Association of Parent<br />

Councils, Manitoba Association of School Superintendents, Manitoba Association of School Trustees, Manitoba Teachers' Society,<br />

Special Education Review Initiative, Student Services Administrators' Association of Manitoba<br />

Also Attending: Joanna Blais, Tim Thome, Carol Ann Browning<br />

a Joanna Blais and Tim Thome facilitated the meeting and began by thanking those in attendance for<br />

volunteering their time to provide input into the establishment of a support document that could be used to<br />

improve processes for schools to handle conflicts between parents and the school<br />

a Joanna put the importance of the input session into perspective and Tim followed up with a power point<br />

presentation on general theories and approaches to dealing with conflicts or disputes<br />

a There was a clarification that the support document produced will identify six approaches to dispute<br />

resolution ranging from problem-solving to litigation but will concentrate on the first three: problem<br />

solving, negotiation and conciliation that focus on informal dispute resolution<br />

a Participants were divided into three working groups that mixed the various stakeholder groups attending<br />

a Working groups were given a variety of tasks that included:<br />

1. Identifying what we believed to be the key components of dispute resolution<br />

2. Consideration, based on personal experience with disputes, of what aspects of the dispute resolution<br />

process made you feel that you were being treated fairly and respectfully<br />

3. Exploring other dispute resolution documents to identify key components<br />

4. Selecting key components they we felt should be included in the support document being produced by<br />

Manitoba Education and Youth.<br />

a Next Steps:<br />

a First draft hopefully by the end of June <strong>2003</strong><br />

a MEY staff to deal with revisions over the summer months<br />

a Group to be invited to reconvene for consultation on a first draft in the Fall<br />

a Possible distribution of the support document by Christmas Break

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