Senior Human Resource Consultant, (AO6) - Education Queensland ...

Role Description
Senior Human Resource
Consultant
Your employer
Job Ad Reference
Job Evaluation No. 111053 TRIM No. 11/284152
Work Unit Nominated Region
Location Various locations throughout the State
Classification
Job Type
Salary Range
Contact Officer
Contact Telephone
Closing Date
AO6 Qld Public Service Award 2003
36 ¼ hour week
per annum
Plus superannuation contributions of up to 12.75% of your annual salary.
The Department of Education and Training (DET) seeks to engage Queenslanders in lifelong learning by providing
high quality, accessible services to the state's education and training sectors. DET is a diverse organisation with
the largest workforce in the state. We provide services through three broad service delivery areas:
• The Office for Early Childhood Education and Care leads early childhood development and education policy
and regulates the provision of childcare services.
• Education Queensland Division delivers high quality education to more than 70 percent of all Queensland
school students at prep, primary and secondary levels.
• Training and Tertiary Education Queensland work with industry to build a world class training and skilling
system to skill Queenslanders including the management of 13 TAFE institutes, regulation of the state’s
apprenticeship and traineeship system, regulation of registered training organisations, provision of strategic
direction for the higher education and non-state education sectors and investment in Queensland’s training and
skilling system.
For more information about the department, please visit our website at www.det.qld.gov.au
Your opportunity
As the Senior Human Resource Consultant you will:
• Provide effective and timely advice and consultancy services to regional and school staff on a diverse range of
human resource management matters.
• Work with the Principal Human Resource Consultant and the Regional Human Resources Manager as part of
the team that will utilise the range of departmental policies including the workforce strategy to interpret, clarify
and operationalise the reform agenda and the resultant impact on the workforce.
The Senior Human Resource Consultant reports to the Principal Human Resource Consultant and the Regional
Human Resources Manager. The Senior Human Resource Consultant may be responsible for leading and
managing a team.
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Your role
You will have responsibility for leading the following activities and delivery of the following key tasks:
• Undertake organisational development assignments and projects to deliver high quality human resource
solutions and customer outcomes.
• As a member of the regional and human resource program’s team, contribute to change and relational
management processes in the region.
• Provide quality human resource solutions that are aligned to support and assist clients to develop best practice
human resource management so that strategic, business and operational objectives are effectively met.
• Ensure positive client relations through the continual development, review and evaluation of human resource
products and services and through effective liaison and consultation with customers.
• Establish effective working relationships with clients through the provision of high quality, accurate,
authoritative consultancy services and timely advice to management, clients and staff on a full range of human
resources issues.
• Assist in the coordination of human resource services to the department and its associated agencies by
developing and implementing new/revised human resource management policies, processes and systems and
by providing services such as:
o recruitment and selection,
o appointment, transfer and deployment of staff,
o induction and probation,
o performance management processes, including disciplinary and diminished work performance procedures,
o grievance and conflict resolution,
o employee assistance referrals,
o rehabilitation and return to work programs,
o workplace health and safety,
o organisational health monitoring,
o organisation development activities including employment equity and workplace reform programs and
consulting.
• Other specific activities the Senior Human Resource Consultant may include:
o organise the most effective use of staffing resources,
o liaise with district staff who are responsible for the development of school workforce plans,
o provide human resource consultancy services to schools,
o conduct grievance investigations and facilitate alternative conflict resolution strategies,
o conduct investigations of complaints against employees, prepare reports and make recommendations as
appropriate for disciplinary action,
o support and advise schools in relation to performance management issues,
o establish and provide support to selection panels as required,
o refer staff for employee counselling and other employee support services,
o case manage employees with medical concerns including ill health retirement options,
o participate in and lead reviews of corporate services programs and functions.
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How you will be assessed
Within the context of the role described above, the ideal applicant will be someone who has the following key
attributes:
1. Supports strategic direction
Supports the organisations business objectives through demonstrated knowledge of and commitment to
contemporary and best practice human resource management policies, practices, legislation and awards to
provide advice and consultancy services to management and clients on strategic and operational matters.
2. Achieves results
Demonstrated ability to develop, implement and evaluate human resource management strategies and
initiatives that advance organisational goals.
3. Supports productive working relationships
Builds and sustains positive relationships with team members and clients including demonstrated ability to lead
and to contribute to the effective operation of a team providing quality client services.
4. Displays personal drive and integrity
Commits energy and drive to see that goals are achieved including demonstrated understanding of and
commitment to client service and equity in the workplace.
5. Communicates with influence
Confidently presents messages in a clear, concise and articulate manager using highly developed
communication and interpersonal skills, particularly in terms of consultation, negotiation and managing change.
Additional information
• A “C” class drivers licence is required of this position.
• A non-smoking policy applies in Queensland government buildings, offices and motor vehicles.
• A criminal history check will be initiated on the successful applicant by the Queensland Police Service.
• A discipline history check may be initiated on the successful applicant.
• If the successful applicant has been engaged as a lobbyist, a statement of their employment is required.
• You may be required to complete a period of probation in accordance with the Public Service Act 2008.
• Staff are required to actively participate in consultation and communication with supervisors and management
regarding health, safety and wellbeing issues and comply with all provisions of the relevant workplace health
and safety legislation and related health, safety and wellbeing responsibilities and procedures developed by
the department.
• You will work for an organisation that values its people and promotes leadership and innovation. We respect
professionalism and embrace diversity and a balance between work and life commitments.
• DET employees are required to acknowledge they understand their obligations under the Queensland
Government Code of Conduct and the DET Standard of Practice and agree to align their professional conduct
to these obligations.
• You will be actively supported as an individual and will have access to a range of flexible work options, an
employee assistance program and learning and development opportunities.
• Additional information is available online at: www.jobs.qld.gov.au
JEMS Approval Date: July 2004 Reviewed: October 2011 JEMS number: 111053 (101295)
TRIM: 11/284152
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