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September 2020 IDM Special Edition

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STANDARD BANK TO<br />

LAUNCH INFO PORTAL<br />

With the Protection of Personal Information Act (PoPI) finally<br />

coming into full effect in the next few months the various banks,<br />

credit providers and Debt Counsellors are having to think about<br />

how they will share information about their mutual clients while<br />

sticking to the new laws. Standard Bank has announced that<br />

they have a data sharing portal of their own in development<br />

and that Debt Counsellors will be given access to the portal in<br />

the near future. The portal will be used by more than just Debt<br />

Counsellors of course and will be an integral part of the banks<br />

future info sharing processes.<br />

Debt Counsellors will be able to use the portal to get information<br />

such as: CoBs, Proposals, Termination notice records, Paid up<br />

letters & general info about their clients. They will also be able<br />

to edit (or suggest edits) for some client information (eg. contact<br />

info and address). PoPI is going to present all industries with<br />

challenges and innovative solutions will be needed for those<br />

who regularly share consumer’s private information (such<br />

as Debt Counsellors, attorneys, credit bureaus, Government<br />

offices and credit providers).<br />

To sign up now (in advance) for early access to Standard<br />

Bank’s system for when it goes live, Debt Counsellors<br />

can email the bank with their name and contact info at:<br />

RegulatoryOperationsCommunication@standardbank.co.za

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