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EMAC 2012 PRELIMINARY PROGRAMME

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Friday, 25 May <strong>2012</strong>, 16:00-17:30<br />

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Session 14.12: Product and Brand Management<br />

Session title: Brands and Identity<br />

What makes a company attractive? Choose your "weapons" right in the "war for talents"!<br />

Kristina Klein, University of Cologne<br />

Jan-Michael Becker, University of Cologne<br />

The impact of reputation and perceived organizational identity on employer brand attractiveness<br />

Chunyan Xie, Stord/Haugesund University College<br />

Richard P. Bagozzi, University of Michigan<br />

Kjersti Meland, Polytec<br />

Anthropomorphism in Packages of Grocery Brands: An Exploratory Content Analysis<br />

Alexandros Triantos, Aristotle University of Thessaloniki<br />

Evaggelia Outra, Aristotle University of Thessaloniki<br />

Emmanouella Plakoyiannaki, Aristotle University of Thessaloniki<br />

Nikolaos Petridis, Aristotle University of Thessaloniki<br />

Developing and Validating a Scale for Brand Strength<br />

Walter Wymer, Lethbridge University<br />

Hellen Petra Scholz, University of Mannheim<br />

Bernd Helmig, University of Mannheim<br />

Session 15.07: Relationship Marketing<br />

Session title: E-Loyalty and Personalization<br />

Personalized Web Sites as a Relationship Marketing Tool<br />

Sebastian Ullrich, Giessen University<br />

Franz-Rudolf Esch, EBS European Business School<br />

An investigation of the effects of acquisition and transaction values on consumers´ e-satisfaction and e-loyalty<br />

Anne-Françoise Audrian-Pontevia, Montpellier I University<br />

Gilles N'Goala, Montpellier I University<br />

Building Loyalty in E-Tailing: The Role of Perceived Relationship Investment and Relationship Quality<br />

Mohammed Rafiq, Loughborough University<br />

Heather Fulford, Robert Gordon University<br />

Xiaoming Lu, Northumbria University<br />

Session 16.07: Retailing, Channel Management and Logistics<br />

Session title: From in-store transactions to relationships<br />

Dimensionality And Consequents Of Store Equity<br />

Irene Gil-Saura, University of Valencia<br />

Maria Eugenia Ruiz-Molina, University of Valencia<br />

Geraldine Michel, IAE Paris 1<br />

Amparo Corraliza, University of Valencia<br />

How Customer Experience Translates Into Brand Equity: An Empirical Examination In Retail<br />

Philipp Grimm, Freiberg University of Technology<br />

Marko Schwertfeger, Freiberg University of Technology<br />

<strong>EMAC</strong> <strong>2012</strong> – Program 77

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