Affordable Home Ownership 2020 e-brochure

Programme
12:00 Virtual lunch break, chat with other delegates and meet our exhibitors and sponsors
Breakouts and roundtables - please select one option
13.00 –
13:40
PANEL Destination: home
ownership! Improving the
customer journey
- Ensuring the right level of
communication at each stage of
the buying journey
- How to ensure an aligned,
coherent process between all
parties
- Post-sale – what do
homeowners want and need
from you?
Zahrah Aullybocus, Setfords
Kelly McCabe, The Mortgage
People
Kush Rawal, Metropolitan
Thames Valley
PRESENTATION Marketing new
developments while engaging
local communities
- How to provide home ownership
options to as many first-time
buyers as possible whilst
ensuring strong community
engagement
- Ensuring your brand stays true
to the character of the area
through a fresh, continuously
evolving campaign
- How to gain a true
understanding of your audience
to deliver an impactful
campaign
Matt Clark, Key Property
Marketing
Connie Coyle, Hill
Andrew Peglau, Peabody
ROUNDTABLE Motivating sales
and marketing teams
One-hour session 13:00-14:00
Housing benefit vs.
Universal Credit
- Discussion on Universal Credit
regulations relating to service
charges
- Explanation of the definition of
service charge for the purpose
of Universal Credit
- A look at excluded and eligible
costs
Sue Ramsden, National Housing
Federation
Lisa Cogley, Regenda Homes
13:40 Virtual break, chat with other delegates and meet our exhibitors and sponsors
14:10 Q&A Ask the lenders
Quiz a panel of lenders on issues including;
- How will the impact of coronavirus effect the growth of shared ownership?
- How much stricter could eligibility requirements become?
- Will we see a change in lenders attitudes to MMC buildings?
Phillippa Cardno, Operations and Sales Director, Newbury Building Society
Jaedon Green, Chief Customer Officer, Leeds Building Society
CLICK HERE to book your place
OR CALL: 020 7067 1066 OR EMAIL events@housing.org.uk