Affordable Home Ownership 2020 e-brochure
Browse the AHO 2020 e-brochure to view the full programme and find out why you should attend in October.
Browse the AHO 2020 e-brochure to view the full programme and find out why you should attend in October.
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Programme<br />
12:00 Virtual lunch break, chat with other delegates and meet our exhibitors and sponsors<br />
Breakouts and roundtables - please select one option<br />
13.00 –<br />
13:40<br />
PANEL Destination: home<br />
ownership! Improving the<br />
customer journey<br />
- Ensuring the right level of<br />
communication at each stage of<br />
the buying journey<br />
- How to ensure an aligned,<br />
coherent process between all<br />
parties<br />
- Post-sale – what do<br />
homeowners want and need<br />
from you?<br />
Zahrah Aullybocus, Setfords<br />
Kelly McCabe, The Mortgage<br />
People<br />
Kush Rawal, Metropolitan<br />
Thames Valley<br />
PRESENTATION Marketing new<br />
developments while engaging<br />
local communities<br />
- How to provide home ownership<br />
options to as many first-time<br />
buyers as possible whilst<br />
ensuring strong community<br />
engagement<br />
- Ensuring your brand stays true<br />
to the character of the area<br />
through a fresh, continuously<br />
evolving campaign<br />
- How to gain a true<br />
understanding of your audience<br />
to deliver an impactful<br />
campaign<br />
Matt Clark, Key Property<br />
Marketing<br />
Connie Coyle, Hill<br />
Andrew Peglau, Peabody<br />
ROUNDTABLE Motivating sales<br />
and marketing teams<br />
One-hour session 13:00-14:00<br />
Housing benefit vs.<br />
Universal Credit<br />
- Discussion on Universal Credit<br />
regulations relating to service<br />
charges<br />
- Explanation of the definition of<br />
service charge for the purpose<br />
of Universal Credit<br />
- A look at excluded and eligible<br />
costs<br />
Sue Ramsden, National Housing<br />
Federation<br />
Lisa Cogley, Regenda <strong>Home</strong>s<br />
13:40 Virtual break, chat with other delegates and meet our exhibitors and sponsors<br />
14:10 Q&A Ask the lenders<br />
Quiz a panel of lenders on issues including;<br />
- How will the impact of coronavirus effect the growth of shared ownership?<br />
- How much stricter could eligibility requirements become?<br />
- Will we see a change in lenders attitudes to MMC buildings?<br />
Phillippa Cardno, Operations and Sales Director, Newbury Building Society<br />
Jaedon Green, Chief Customer Officer, Leeds Building Society<br />
CLICK HERE to book your place<br />
OR CALL: 020 7067 1066 OR EMAIL events@housing.org.uk