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The Ongoing Transformation of the McDonald's Logo - Ohio University

The Ongoing Transformation of the McDonald's Logo - Ohio University

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possesses a larger meaning; as a graphic symbol, it embodies <strong>the</strong> true values<br />

<strong>of</strong> a company (Heilbrunn, 1998b).<br />

To be successful, logos must be (1) recognizable, (2) bring forth a<br />

consensually held meaning for <strong>the</strong> intended target market, and (3) induce<br />

positive affect (Cohen, 1986; Vartorella, 1990). <strong>The</strong> degree to which logo<br />

development is efficient is dependent on <strong>the</strong> feeling evoked by <strong>the</strong> logo<br />

(positive or negative), <strong>the</strong> intensity <strong>of</strong> <strong>the</strong> affective reactions, and how closely<br />

<strong>the</strong> logo is linked to <strong>the</strong> identity and mission <strong>of</strong> <strong>the</strong> company. Positive emotions<br />

brought about by <strong>the</strong> logo can be achieved with, first, logo design and can be<br />

developed over time through increased logo exposure (Henderson & Cote,<br />

1998; Zajonc, 1968).<br />

<strong>Logo</strong>s have been in use for a long time to denote brand origin and<br />

ownership and to construct brand associations. <strong>The</strong> Coca-Cola logo is one <strong>of</strong><br />

<strong>the</strong> most recognized logo throughout <strong>the</strong> world, used for over 300 beverage<br />

brands (Blue, 2003). Successful logos are symbolic in terms <strong>of</strong> <strong>the</strong>ir image<br />

attributes in that <strong>the</strong>y serve to clearly differentiate <strong>the</strong> brand from competitors<br />

more successfully than <strong>the</strong>ir functional attributes (Belen del Rio, Vazquez,<br />

& Iglesias, 2001). An effective logo is <strong>the</strong>n able to relay to a consumer <strong>the</strong><br />

existence <strong>of</strong> a bonus based on <strong>the</strong> recognition <strong>of</strong> a greater value communicated<br />

by <strong>the</strong> specific brand (Leventhal, 1996).<br />

<strong>The</strong> message <strong>of</strong> <strong>the</strong> logo indicates <strong>the</strong> statement <strong>of</strong> a promise to shape<br />

<strong>the</strong> expectation <strong>of</strong> <strong>the</strong> consumer. Arguments exist that an effective logo also<br />

changes <strong>the</strong> manner in which buyers go about consuming <strong>the</strong> products and/or<br />

services that <strong>the</strong> logo symbolizes (Park & Petrick, 2006). <strong>The</strong> corporate logo<br />

is a means <strong>of</strong> building trust with <strong>the</strong> customer. When applied to a Web site, a<br />

company’s logo has <strong>the</strong> potential to ei<strong>the</strong>r increase (or decrease) conversion<br />

rates <strong>of</strong> consumers at first glance (Haig, 2008). Should <strong>the</strong> logo nonverbally<br />

communicate its “trustworthy” dimensions in its portrayal <strong>of</strong> an image, it is<br />

in essence influencing desirable and flattering attributes <strong>of</strong> <strong>the</strong> corporation.<br />

Such aspects as efficiency and on-time execution can be portrayed through a<br />

logo’s design (Haig, 2008).<br />

<strong>The</strong> logo must exist by itself and trigger, in <strong>the</strong> consumers’ minds, <strong>the</strong><br />

whole host <strong>of</strong> emotions and images that <strong>the</strong> company represents – emotions<br />

and images that <strong>the</strong> company may have taken years to ascertain as <strong>the</strong> basis<br />

<strong>of</strong> its corporate identity. <strong>Logo</strong>s that are able to portray this engender consumer<br />

loyalty to <strong>the</strong>ir corporation by being reminiscent <strong>of</strong> a positive corporate image.<br />

<strong>Logo</strong>s that do not succeed in this regard not only neglect consumer loyalty<br />

and goodwill; <strong>the</strong>y also may even produce a negative image <strong>of</strong> <strong>the</strong>ir company<br />

in <strong>the</strong> mind <strong>of</strong> <strong>the</strong>ir target viewers (Selame 1988).<br />

In communicative terms, logos are symbol systems which transmit<br />

Cowin & Matusitz - <strong>The</strong> <strong>Ongoing</strong> <strong>Transformation</strong> <strong>of</strong> <strong>the</strong> McDonald’s...<br />

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