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Managing the Strategic Alignment of Organizations 79<br />

The developments ahead include many opportunities for organizations and as<br />

such create chances for development managers to deliver unprecedented economic<br />

value to the organizations. There are new social practices world wide that<br />

organizations could embrace in a number of ways. Tools such as Lean Development<br />

and Leadership-Collaboration Management could be used. These all should<br />

challenge the manager to question traditional ways and ensure that the manager<br />

create an e-commerce environment in which the organization can thrive.<br />

BPR has lost some of the impetus and therefore e-commerce and organizational<br />

executives are again concentrating on aligning strategies (technology, economic,<br />

social and corporate). Organization still struggle to align these - especially<br />

to match them all and it seems most of the times as if the two are on opposite ends<br />

of the string. The e-commerce budget is like a hole, but in no way is it ever going<br />

to be filled and also getting the right people for the e-commerce initiative is a<br />

problem. People are always flying off pointing fingers at the e-commerce segment<br />

and this could affect the alignment and planning of the e-commerce strategies and<br />

business strategies. Most of the time, this could cause obsolescence because<br />

participating organizations do not always realize that achieving alignment involves<br />

personal dynamics and some physical dynamics.<br />

ORGANIZATION - E-COMMERCE ALIGNMENT<br />

AND ECONOMIC AND SOCIAL IMPACTS<br />

Aligning business and e-commerce strategies continues to be an important<br />

management issue. The problem is that, according to the Cutter Consortium<br />

(1999), 65 percent of organizations have no e-commerce strategy, while 25<br />

percent of organizations have not yet developed an overall e-commerce strategy.<br />

Only 4.2 percent of the organizations contacted do have an e-commerce strategy.<br />

It is obvious from their figures that most organizations do not take e-commerce<br />

seriously. Once the effect has hit these organizations, it would affect their alignment<br />

decisions. The Cutter Consortium claimed that many organizations have, however,<br />

noted that the role that the Inter<strong>net</strong> can play, but they have not taken the steps<br />

necessary to fully realize its economic potential and again this would affect the<br />

alignment of their strategies should they try to realize these effects. E-commerce will<br />

affect the alignment of the organization and that people do not know what the initial<br />

and eventual affect will be. Technologies, however, affects all organizations - even<br />

the smallest ones. While being able to pose an opportunity, e-commerce also pose<br />

a threat to the organizations and managers need to recognize all the factors (e.g.,<br />

economic and social impacts) that affect e-commerce and e-commerce alignment.<br />

Copyright © 2003, Idea Group Inc. Copying or distributing in print or electronic forms without written<br />

permission of Idea Group Inc. is prohibited.

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