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Figure 4: Source: Wang, 1999 Small/Medium Business each with a different core competency The Emerging Need for E-Commerce Accepted Practice (ECAP) 65 Game Software • authentication • quality assurance • cataloging services • open standards enforced • research collaboration Customized product bundles Books Clothing Music Videos Digital Intermediaries Customer Customer Customer The ABCD approach is a simple approach that assists the company in assessing its social environment. FURTHER ISSUES TO CONSIDER E-commerce will only be encouraged if the infrastructure supports the technology. An online customer may not feel adequately protected, choose to research a product then buy off-line. There may arise a “digital divide” in the business world: the larger, well-established companies effectively use the technology forcing small and medium businesses to adapt or die. Governmental regulation and legal issues would affect e-commerce, e.g., the question of when is a digital contact concluded? In June 2000, the President of the United States signed the Electronic Signatures in Global and National Commerce Act (E-Sign). This provides equal legal status between electronic and traditional signatures, given mutual consent between the parties to use E-Sign. Many countries will need to follow this path awaiting international standards (McNurlin & Spragne, 2002). Wang (1999) reports that ‘medium and small business often do not fully understand the concept of information systems and its ability to facilitate electronic commerce. Copyright © 2003, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited.
66 Erwin and Singh Small firms are at times intimidated by the technology, are frequently concerned about the ability of outsiders to tap into the workings of a small firm via computers, and often lack time or resources to develop an understanding of how information systems help them’. Technology alliances (Wang, 1999) may be formed between different business organizations as well as companies using Digital Intermediaries, e.g., see Figure 4. All these issues affect the way an audit will be conducted. Crisis management should be avoided. Guidelines for dealing with e-commerce in a realistic and standard accounting approach are needed. REFERENCES Barnard, L. & Wesson, J. (2000). E-Commerce: An Investigation into Usability Issues, in Proceedings of the 2000 South Africa Institute of Computer Science and Information Technologists (SAICSIT). South Africa, Cape Town, November 1-3. Available at: http://<strong>www</strong>.cs.wits.ac.za/~philip/ SAICSIT/SAICSIT-2000/programme/papers.html. Bishop, D., Bishop, C. & Bishop, O. (1996). An introduction to the World Wide Web for PC and Mac users, London, England: Bernard Babani Ltd. British Computer Society, (1980). Control and Audit of Minicomputer Systems, London, England: Heyden & Son Ltd. Business 2.0 (2000). Business 2.0: 10 Driving Principles of the New Economy. MB Worksoft, Intelligence Supplement. Coppin, G. (2001). Financial reporting by Inter<strong>net</strong> firms. Accounting SA, April. Ebersöhn F. (2001). JSE launches London crossing, Business Report, April 3. Electronic Communications and Transactions Bill 8 of 2002, Republic of South Africa Erwin, G.J & Singh, S (2001). The Legacy of the Web, in Proceedings of the 2001 Information Resources Management Association International Conference (IRMA). Toronto, Ontario, Canada. May 20-23. Ford, W. & Baum, S.M. (1997). Secure Electronic Commerce. New Jersey: Prentice-Hall. Gilfillan, M. (2000). Turing E-business into Business-As-Usual, in Business 2.0: 10 Driving Principles of the New Economy. MB Worksoft, Intelligence Supplement. Greenstein, M. & Feinman, T.M. (2000). Electronic Commerce: Security, Risk Management and Control. Boston, MA: Irwin McGraw-Hill. Copyright © 2003, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited.
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Acquisition Editor: Mehdi Khosrow-P
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The Economic and Social Impacts of
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vi Preface E-commerce is not new, t
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viii the e-commerce’s experience
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x In the sixth chapter, Rick Gibson
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TrickE-Business: Malcontents in the
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SMEs in South Africa 123 tions and
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SMEs in South Africa 125 an e-busin
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SMEs in South Africa 127 • Contex
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SMEs in South Africa 131 • Proble
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SMEs in South Africa 133 Cloete, H.
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Key Indicators for Successful Inter
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Electronic Commerce and Data Privac
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Figure 1: Research Model ANTECEDENT
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Figure 2: Final Model TK Gender Age
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Privacy Concerns a. The government
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Purchasing Habits During the past y
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About the Authors 259 Eric Cloete B
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About the Authors 261 Technikon. He
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A absenteeism 191 accreditation 247
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low mean values 171 M management 14
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