www.sharexxx.net - free books & magazines

More documents

Recommendations

Info

The Emerging Need for E-Commerce Accepted Practice (ECAP) 63 accountants, auditors, government regulators, stakeholders and lawyers) to discuss and document the effect of e-commerce and provide preliminary documents for ecommerce transactions. Prudent accounting practices have to be adopted to avoid devious and/or inaccurate disclosures. Electronic Communications and Transactions Bill (Electronic Communications and Transactions Bill 2002) The Electronic Communications and Transactions Bill is an attempt by the Republic of South Africa to provide for the facilitation and regulation of electronic communications and transactions. It intends to provide for the development of a national e-strategy for the Republic; to promote universal access to electronic communications and transactions and the use of electronic transactions by Small, Medium and Micro enterprises (SMMEs). It also intends to provide for human resource development in electronic transactions, to prevent abuse of information systems, to encourage the use of e-government services; and to provide for matters connected therewith. Some of the objects of the Act are to enable and facilitate electronic communications and transactions in the public interest, and for that purpose to— (a) recognize the importance of the information economy for the economic and social prosperity of the Republic; (b) promote universal access primarily in underserviced areas; (c) promote the understanding and, acceptance of and growth in the number of electronic transactions in the Republic; (d) remove and prevent barriers to electronic communications and transactions in the Republic; (e) promote legal certainty and confidence in respect of electronic communications and transactions; (f) promote technology neutrality in the application of legislation to electronic communications and transactions; (g) promote e-government services and electronic communications and transactions with public and private bodies, institutions and citizens; (h) ensure that electronic transactions in the Republic conform to the highest international standards; (i) encourage investment and innovation in respect of electronic transactions in the Republic; (j) develop a safe, secure and effective environment for the consumer, business and the Government to conduct and use electronic transactions; (k) promote the development of electronic transactions services which are Copyright © 2003, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited.
64 Erwin and Singh responsive to the needs of users and consumers; (l) ensure that, in relation to the provision of electronic transactions services, the special needs of particular communities and, areas and the disabled are duly taken into account; (m) ensure compliance with accepted International technical standards in the provision and development of electronic communications and transactions; (n) promote the stability of electronic transactions in the Republic; (o) promote the development of human resources in the electronic transactions environment; (p) promote SMMEs within the electronic transactions environment; (q) ensure efficient use and management of the .za domain name space; and (r) ensure that the national interest of the Republic is not compromised through the use of electronic communications. These are the first steps in developing a manageable framework for the sustainable development of electronic commerce in South Africa. Such a mammoth task requires a well- strategized, thoroughly planned and carefully coordinated approach to electronic commerce. Partnerships between Government and industry will be required, not only to develop the actual strategies, but also to become involved in the integration of the existing, future and newly created digital world entities. Without a cohesive outlook and attitude to such a challenge, the expected benefits may not accrue. E-CAP’S ABCD FRAMEWORK The letters ABCD symbolize the grass roots approach: Starting at the beginning and not assuming anything about the audience. • A stands for atmosphere: the organization should understand the atmosphere in the particular environment that it is operating in, e.g., socio-political, law, local customs, and the local languages spoken. • B stands for build-up: an electronic entity has to build-up a culture of trust between itself and customers, who are in any part of the world. • C stands for communication: the build up of good communication lines between customers, suppliers and the organization. Being at a distance from the community has the effect of dehumanizing the relationship. • D stands for discipline: work within the rules and regulations of the community. Copyright © 2003, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited.
Page 1 and 2:
www.sharexxx.net - free books & mag
Page 3 and 4:
Acquisition Editor: Mehdi Khosrow-P
Page 5 and 6:
The Economic and Social Impacts of
Page 7 and 8:
vi Preface E-commerce is not new, t
Page 9 and 10:
viii the e-commerce’s experience
Page 11 and 12:
x In the sixth chapter, Rick Gibson
Page 14 and 15:
TrickE-Business: Malcontents in the
Page 16 and 17:
Page 18 and 19:
Page 20 and 21:
Page 22 and 23:
Page 24 and 25:
Page 26 and 27: TrickE-Business: Malcontents in the
Page 36 and 37: The Economic and Social Impact of E
Page 46 and 47: Chapter III Adverse Effects of E-Co
Page 48 and 49: Adverse Effects of E-Commerce 35 pr
Page 50 and 51: Adverse Effects of E-Commerce 37 en
Page 52 and 53: Adverse Effects of E-Commerce 39 En
Page 54 and 55: Adverse Effects of E-Commerce 41 Ma
Page 56 and 57: Adverse Effects of E-Commerce 43 su
Page 58 and 59: Adverse Effects of E-Commerce 45 pe
Page 60 and 61: Adverse Effects of E-Commerce 47 Co
Page 62 and 63: Adverse Effects of E-Commerce 49 Kl
Page 64 and 65: The Emerging Need for E-Commerce Ac
Page 78 and 79: Figure 4: Source: Wang, 1999 Small/
Page 82 and 83: Managing the Strategic Alignment of
Page 108 and 109: Chapter VI Online Customer Service
Page 110 and 111: Online Customer Service 97 they hav
Page 112 and 113: Online Customer Service 99 Video co
Page 114 and 115: Online Customer Service 101 the inf
Page 116 and 117: E-Commerce and Executive Informatio
Page 126 and 127:
E-Commerce and Executive Informatio
Page 128 and 129:
Page 130 and 131:
Page 132 and 133:
Page 134 and 135:
Chapter VIII SMEs in South Africa 1
Page 136 and 137:
SMEs in South Africa 123 tions and
Page 138 and 139:
SMEs in South Africa 125 an e-busin
Page 140 and 141:
SMEs in South Africa 127 • Contex
Page 142 and 143:
SMEs in South Africa 129 Table 1: P
Page 144 and 145:
SMEs in South Africa 131 • Proble
Page 146 and 147:
SMEs in South Africa 133 Cloete, H.
Page 148 and 149:
Key Indicators for Successful Inter
Page 150 and 151:
Page 152 and 153:
Page 154 and 155:
Page 156 and 157:
Page 158 and 159:
Page 160 and 161:
Page 162 and 163:
Page 164 and 165:
Page 166 and 167:
Correlations Kendall's tau_b Spearm
Page 168 and 169:
E-Learning is a Social Tool for E-C
Page 170 and 171:
Page 172 and 173:
Page 174 and 175:
Page 176 and 177:
Page 178 and 179:
Page 180 and 181:
Page 182 and 183:
Page 184 and 185:
Page 186 and 187:
Page 188 and 189:
Page 190 and 191:
Page 192 and 193:
Page 194 and 195:
Page 196 and 197:
Page 198 and 199:
Relating Cognitive Problem-Solving
Page 200 and 201:
Page 202 and 203:
Page 204 and 205:
Page 206 and 207:
(5) a serious problem (4) a rather
Page 208 and 209:
Page 210 and 211:
Page 212 and 213:
Page 214 and 215:
Table 5: Summary of Findings Relati
Page 216 and 217:
Page 218 and 219:
Page 220 and 221:
Page 222 and 223:
Page 224 and 225:
Page 226 and 227:
Electronic Commerce and Data Privac
Page 228 and 229:
Page 230 and 231:
Figure 1: Research Model ANTECEDENT
Page 232 and 233:
Page 234 and 235:
Page 236 and 237:
Page 238 and 239:
Figure 2: Final Model TK Gender Age
Page 240 and 241:
Page 242 and 243:
Page 244 and 245:
Privacy Concerns a. The government
Page 246 and 247:
Purchasing Habits During the past y
Page 248 and 249:
Page 250 and 251:
Page 252 and 253:
Impersonal Trust in B2B Electronic
Page 254 and 255:
Page 256 and 257:
Page 258 and 259:
Page 260 and 261:
Page 262 and 263:
Page 264 and 265:
Page 266 and 267:
Page 268 and 269:
Page 270 and 271:
Page 272 and 273:
About the Authors 259 Eric Cloete B
Page 274 and 275:
About the Authors 261 Technikon. He
Page 276 and 277:
A absenteeism 191 accreditation 247
Page 278 and 279:
low mean values 171 M management 14
Page 280 and 281:
30-Day free trial! InfoSci-Online D
show all

www.sharexxx.net - free books & magazines

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?