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About the Authors 259<br />
Eric Cloete B.Sc. (Mathematics), B.Sc. Hons. (Applied Mathematics), NHOD,<br />
M.Sc. (Computer Science), D.Tech (IT). Dr. Cloete is a born Capetonian, with a<br />
firm belief that we can take the distance out of our education with the proper use<br />
of technology. He worked for many years in tertiary education at a number of<br />
institutions in South Africa and abroad. He is currently the convener for Electronic<br />
Commerce, a final-year module in Information Systems at the University of Cape<br />
Town. His research interests include e-business, e-learning and super- computers.<br />
He is also a keen musician and plays a number of instruments on a semi-professional<br />
basis.<br />
Geoff Erwin has spent more than 20 years working in the field of corporate<br />
computers and information systems. He has worked with computers as an IS<br />
professional and as a user. In all these capacities, he has been concerned with<br />
obtaining value for money from the information systems effort. He is a Dean in the<br />
Faculty of Business Informatics, Cape Technikon, South Africa.<br />
Rick Gibson has more than 20 years of software engineering experience and is<br />
authorized by the Software Engineering Institute to lead assessments of software<br />
and systems development organizations. In this role, he has extensive domestic and<br />
international experience in the conduct of evaluations and the subsequent development<br />
of process maturity improvement action plans for software organizations. He is<br />
currently the department chair and an associate professor at American University,<br />
Washington, D.C., for the Department of Computer Science and Information<br />
Systems. His responsibilities, as a faculty member, include teaching graduate<br />
courses in software engineering, decision analysis, and knowledge management.<br />
He has published a variety of <strong>books</strong>, book chapters, and journal articles on<br />
software development and quality assurance.<br />
Jatinder N. D. Gupta is currently Eminent Scholar of Management, Professor of<br />
Management Information Systems, and Chairperson of the Department of<br />
Accounting and Information Systems in the College of Administrative Science at the<br />
University of Alabama in Huntsville, Huntsville, Alabama. Most recently, he was<br />
Professor of Management, Information and Communication Sciences, and Industry<br />
and Technology at the Ball State University, Muncie, Indiana. He holds a PhD in<br />
Industrial Engineering (with specialization in Production Management and Information<br />
Systems) from Texas Tech University. Co-author of a textbook in Operations<br />
Research, Dr. Gupta serves on the editorial boards of several national and<br />
international journals. Recipient of the Outstanding Faculty and Outstanding<br />
Researcher awards from Ball State University, he has published numerous papers<br />
Copyright © 2003, Idea Group Inc. Copying or distributing in print or electronic forms without written<br />
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