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202 Mullany and Lay<br />

Up to this stage, the association between the user R-scores and the absolute<br />

KAI score differences have only been qualitatively demonstrated. Since this<br />

association tested significant at p = 0.005, a level well below the assumed<br />

permissible maximum of 0.050, an attempt to quantify the result was made. It was<br />

found that the sample statistic In (k/r), where k is the absolute analyst/user KAI<br />

difference and r the R-score, is approximately normally distributed with mean -<br />

0.20503 and standard deviation 0.82417. By assuming these results for the<br />

population of analyst-user dyad, Table 6 could be constructed. This enables<br />

approximate forecasts for user resistance, given the analyst and user KAI score<br />

differences.<br />

For the sake of comparison, the raw and relative frequencies of the ratios r/<br />

k for the 34 systems researched, which fell into each confidence interval, are given<br />

as well. It will be noticed that the relative frequency of the systems in each<br />

confidence interval agrees approximately with the corresponding confidence level.<br />

This provides some heuristic evidence that the method described above for<br />

estimating the ratio r /k is valid.<br />

At first sight, the confidence intervals given in Table 6 appear somewhat large,<br />

particularly for the higher confidences. However, forecasts based on the lower<br />

confidences may certainly be used for decision-making purposes. Additionally,<br />

Table 6: Confidence Intervals for Ration R/K<br />

Copyright © 2003, Idea Group Inc. Copying or distributing in print or electronic forms without written<br />

permission of Idea Group Inc. is prohibited.

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