www.sharexxx.net - free books & magazines

More documents

Recommendations

Info

E-Learning is a Social Tool for E-Commerce at Tertiary Institutions 183 Question: Q32 The My Progress tool is effectively used in this subject 1. Strongly disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree Question: Q33 The My Grades tool is effectively used in this subject 1. Strongly disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree Question: Q34 The Assignments tool is effectively used in this subject 1. Strongly disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree Question: Q35 The Search tool is effectively used in this subject 1. Strongly disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree Copyright © 2003, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited.
184 Mullany and Lay Chapter XI Relating Cognitive Problem-Solving Style to User Resistance Michael Mullany Northland Polytechnic, New Zealand Peter Lay Northland Polytechnic, New Zealand ABSTRACT This study investigated the relationships between user resistance to new information systems and the differences in cognitive problem-solving styles between systems developers (analysts) and users. In addition, associations were tested between user resistance and the following: system accuracy, system reliability, the analyst’s attitude, the analyst-user relationship, analystuser dissonance, the user’s age and the user’s length of service with his current employer. A significant positive association between user resistance and analystuser cognitive style difference was found. A model was then developed which enables the estimation of user resistance prior to system development with the aid of the Kirton Adaptive/Innovative Inventory (an instrument which measures cognitive style). Significant negative associations were found to exist between user resistance and system accuracy, and user resistance and system reliability. No relationships between user resistance and either user age or user length of service were found. Copyright © 2003, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited.
Page 1 and 2:
www.sharexxx.net - free books & mag
Page 3 and 4:
Acquisition Editor: Mehdi Khosrow-P
Page 5 and 6:
The Economic and Social Impacts of
Page 7 and 8:
vi Preface E-commerce is not new, t
Page 9 and 10:
viii the e-commerce’s experience
Page 11 and 12:
x In the sixth chapter, Rick Gibson
Page 14 and 15:
TrickE-Business: Malcontents in the
Page 16 and 17:
Page 18 and 19:
Page 20 and 21:
Page 22 and 23:
Page 24 and 25:
Page 26 and 27:
Page 28 and 29:
Page 30 and 31:
Page 32 and 33:
Page 34 and 35:
Page 36 and 37:
The Economic and Social Impact of E
Page 38 and 39:
Page 40 and 41:
Page 42 and 43:
Page 44 and 45:
Page 46 and 47:
Chapter III Adverse Effects of E-Co
Page 48 and 49:
Adverse Effects of E-Commerce 35 pr
Page 50 and 51:
Adverse Effects of E-Commerce 37 en
Page 52 and 53:
Adverse Effects of E-Commerce 39 En
Page 54 and 55:
Adverse Effects of E-Commerce 41 Ma
Page 56 and 57:
Adverse Effects of E-Commerce 43 su
Page 58 and 59:
Adverse Effects of E-Commerce 45 pe
Page 60 and 61:
Adverse Effects of E-Commerce 47 Co
Page 62 and 63:
Adverse Effects of E-Commerce 49 Kl
Page 64 and 65:
The Emerging Need for E-Commerce Ac
Page 66 and 67:
Page 68 and 69:
Page 70 and 71:
Page 72 and 73:
Page 74 and 75:
Page 76 and 77:
Page 78 and 79:
Figure 4: Source: Wang, 1999 Small/
Page 80 and 81:
Page 82 and 83:
Managing the Strategic Alignment of
Page 84 and 85:
Page 86 and 87:
Page 88 and 89:
Page 90 and 91:
Page 92 and 93:
Page 94 and 95:
Page 96 and 97:
Page 98 and 99:
Page 100 and 101:
Page 102 and 103:
Page 104 and 105:
Page 106 and 107:
Page 108 and 109:
Chapter VI Online Customer Service
Page 110 and 111:
Online Customer Service 97 they hav
Page 112 and 113:
Online Customer Service 99 Video co
Page 114 and 115:
Online Customer Service 101 the inf
Page 116 and 117:
E-Commerce and Executive Informatio
Page 118 and 119:
Page 120 and 121:
Page 122 and 123:
Page 124 and 125:
Page 126 and 127:
Page 128 and 129:
Page 130 and 131:
Page 132 and 133:
Page 134 and 135:
Chapter VIII SMEs in South Africa 1
Page 136 and 137:
SMEs in South Africa 123 tions and
Page 138 and 139:
SMEs in South Africa 125 an e-busin
Page 140 and 141:
SMEs in South Africa 127 • Contex
Page 142 and 143:
SMEs in South Africa 129 Table 1: P
Page 144 and 145:
SMEs in South Africa 131 • Proble
Page 146 and 147: SMEs in South Africa 133 Cloete, H.
Page 148 and 149: Key Indicators for Successful Inter
Page 166 and 167: Correlations Kendall's tau_b Spearm
Page 168 and 169: E-Learning is a Social Tool for E-C
Page 198 and 199: Relating Cognitive Problem-Solving
Page 206 and 207: (5) a serious problem (4) a rather
Page 214 and 215: Table 5: Summary of Findings Relati
Page 226 and 227: Electronic Commerce and Data Privac
Page 230 and 231: Figure 1: Research Model ANTECEDENT
Page 238 and 239: Figure 2: Final Model TK Gender Age
Page 244 and 245: Privacy Concerns a. The government
Page 246 and 247:
Purchasing Habits During the past y
Page 248 and 249:
Electronic Commerce and Data Privac
Page 250 and 251:
Electronic Commerce and Data Privac
Page 252 and 253:
Impersonal Trust in B2B Electronic
Page 254 and 255:
Page 256 and 257:
Page 258 and 259:
Page 260 and 261:
Page 262 and 263:
Page 264 and 265:
Page 266 and 267:
Page 268 and 269:
Page 270 and 271:
Page 272 and 273:
About the Authors 259 Eric Cloete B
Page 274 and 275:
About the Authors 261 Technikon. He
Page 276 and 277:
A absenteeism 191 accreditation 247
Page 278 and 279:
low mean values 171 M management 14
Page 280 and 281:
30-Day free trial! InfoSci-Online D
show all

www.sharexxx.net - free books & magazines

Create successful ePaper yourself

Delete template?

Save as template?