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E-Learning is a Social Tool for E-Commerce at Tertiary Institutions 179 APPENDIX Information Systems: NB_Survey_August2002 Question: Q1 Gender: 1. Male 2. Female Question: Q2 Age group: 1. Under 21 2. 21 - 25 3. 26 - 30 4. Older than 30 Question: Q3 Which course are you currently registered for? 1. Information Technology 2. Financial Information Systems Question: Q5 Did you have any computer experience before doing the e-learning subject? 1. Yes 2. No Question: Q6 How often do you use the Inter<strong>net</strong>? 1. 1 - 5 times a month 2. 6 - 10 times a month 3. 11 - 20 times a month 4. more than 20 times a month Question: Q7 In general, you enjoy using a computer 1. Strongly disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree Question: Q8 You prefer traditional (face-to-face) lectures to online lectures 1. Strongly disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree Question: Q9 Online lectures allow you, more conveniently, to look up the information you need. 1. Strongly disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree Copyright © 2003, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited.
180 Parker Question: Q10 Memorising certain types of information is easier in the online environment. 1. Strongly disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree Question: Q11 Learning is more fun with online lectures. 1. Strongly disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree Question: Q12 You can easily reference any section of the lecture in an online environment. 1. Strongly disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree Question: Q13 Communication between student and facilitator is crucial in the elearning process. 1. Strongly disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree Question: Q14 Interaction among students is crucial to the e-learning process. 1. Strongly disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree Question: Q15 The fact that I frequently have to find and/or use a computer to participate in this course is a source of annoyance to me 1. Strongly disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree Question: Q16 I received sufficient instruction on the use of the e-learning programs (e.g.,WebCT) for this course. 1. Strongly disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree Copyright © 2003, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited.
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Acquisition Editor: Mehdi Khosrow-P
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The Economic and Social Impacts of
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vi Preface E-commerce is not new, t
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viii the e-commerce’s experience
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x In the sixth chapter, Rick Gibson
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TrickE-Business: Malcontents in the
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The Economic and Social Impact of E
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Chapter III Adverse Effects of E-Co
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Adverse Effects of E-Commerce 35 pr
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Adverse Effects of E-Commerce 37 en
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Adverse Effects of E-Commerce 39 En
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Adverse Effects of E-Commerce 41 Ma
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Adverse Effects of E-Commerce 43 su
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Adverse Effects of E-Commerce 45 pe
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Adverse Effects of E-Commerce 47 Co
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Adverse Effects of E-Commerce 49 Kl
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The Emerging Need for E-Commerce Ac
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Figure 4: Source: Wang, 1999 Small/
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Managing the Strategic Alignment of
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Chapter VI Online Customer Service
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Online Customer Service 97 they hav
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Online Customer Service 99 Video co
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Online Customer Service 101 the inf
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E-Commerce and Executive Informatio
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Chapter VIII SMEs in South Africa 1
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SMEs in South Africa 123 tions and
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SMEs in South Africa 125 an e-busin
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SMEs in South Africa 127 • Contex
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Electronic Commerce and Data Privac
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Privacy Concerns a. The government
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Purchasing Habits During the past y
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Impersonal Trust in B2B Electronic
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About the Authors 259 Eric Cloete B
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About the Authors 261 Technikon. He
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A absenteeism 191 accreditation 247
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low mean values 171 M management 14
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30-Day free trial! InfoSci-Online D
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