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E-Learning is a Social Tool for E-Commerce at Tertiary Institutions 171<br />

a mean of 4.02 (see Figure 2). The author interprets these tools as being important<br />

to the respondents of this survey.<br />

The three e-learning tools identified as least effectively being used (low mean<br />

values) were the chat room with a mean of 2.72, bulletin board with a mean of 3.04<br />

and e-mail with a mean of 3.21 (see Figure 3). The remainder of the e-learning tools<br />

is ranked in Table 2.<br />

Figure 2: Most Effectively Used E-Learning Tools<br />

Mean Value<br />

4.15<br />

4.1<br />

4.05<br />

4<br />

3.95<br />

Most effective e-Learning Tools<br />

Assignment tool Quiz tool Dow nloads tool<br />

e-Learning Tools<br />

Figure 3: Least Effectively Used E-Learning Tools<br />

e-Learning Tools<br />

E-mail<br />

Bulletin Board<br />

Chat room<br />

Least effective e-Learning Tools<br />

2.4 2.6 2.8 3 3.2 3.4<br />

Mean Value<br />

Copyright © 2003, Idea Group Inc. Copying or distributing in print or electronic forms without written<br />

permission of Idea Group Inc. is prohibited.

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