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Key Indicators for Successful Internet Commerce 151 in their opinion that many factors could affect e-commerce; these factors could vary from day-to-day. It appears from the pilot research that there is a trend towards combining the issues of formulation and implementation of e-commerce success factors. This is reflected in a generally higher level of awareness of organizations concerning the importance of applying success factors to form a successful ecommerce. The poor correlation between the conceptual factors derived form the literature and the survey, reinforce the fact that e-commerce activity is in a different level of development (infant stage) as compared to international counterparts. However, what is clear is that there are a number of lessons that can be learned from the experiences (success and failures) of others. South African e-commerce managers therefore should lean heavily on this in order to improve the effectiveness of their own Internet-based initiatives. REFERENCES Abel, S. (2002) Planning Business-to-Business Web sites: Avoiding the Common Mistakes, Nims Associates, white paper. Berelson, cited in Kroppendorf, K. (1980). Content Analysis, Sage Publications. Business 2.0, Inc. (2002). Boo! And the other 100 dumbest moments in ebusiness history, white paper. Chan, H., Lee, R., Dillon, T., & Chang, E. (2001). E-commerce Fundamentals and Applications. New York: Wiley. Erwin, G.J. & Blewett, C. (1998). Business Computing – An African Perspective. Juta: Cape Town. Harmon, P. (2002). Reengineering your corporate e-business strategy, Cutter Consortium,available at: http://www.cutter.com/itgroup/reports/ reengineer.html. Hayes, Linda G. (2002). The (Questionable) Need for Speed, Earthweb IT Management, available at: http://www.itmanagement.earthweb.com. Highsmith, J., Yourdon, E., Bach, J., Becker, S.A., Berkemeyer, A.H., Bragg. T., McDonald, M., Scott, J. & Zou, B. (2001). Best practices for e-project management, Cutter Consortium, white paper. Huberman, A.M. & Miles, M.B. in Handbook of Qualitative Research, Denzin N.K. & Lincoln Y.S., (eds.) (1994), London: Sage. InterOPS Management Solutions (2001). Protecting the brain: Ensuring ebusiness continuity for financial services, white paper, available at: http:/ /www.interops.com. ITQuadrant. 10 Critical Factors behind Successful e-Business Implementations, available at: http://www.ebizQ.net. Copyright © 2003, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited.
152 Lubbe and Pather James, G. 1997. IT Fiascoes and how to avoid them, Datamation, available at: http://www.datamation.com/cio/11disas.html. Johnson, J. (1995). CHAOS - the dollar drain of IT project failures, Application Developments Trends, January. Kandiah, V., Mohd, S.H., Nasirin, S., Oz, E. & Sosik, J.J. (2000). Information (IS) project failure: New evidence from Malaysia. Working paper. Kalakota, R. & Marcia, R. 1999. E-Business: Roadmap for Success. Reading: Addison-Wesley. Lubbe, S.I. (1997). Ph.D. Thesis submitted to the University of the Witwatersrand, The Assessment of the effectiveness of IT investment in South African organisations. Morell, J. & Swiecki, B.F. (2001). E-readiness of the automative supply chain: Just how wired is the Supplier Sector?, Erim, Available at: http:// www.supplysolution.com. Oakes, P. (2002). The five myths of supply chain management, TechRepublic, available at: http://www.techrepublic.com O’Brien, J.A. (2002). Management Information Systems (5 th ed.). Boston: McGraw Hill. Pickering, C. (2001). Survey of e-Business and IT practices, Systems Development, Inc. Available at: http://www.cutter.com/itgroup/reports/survey.html. Wilder, C. (1998). Myths and Realities, Informationweek.com, available at: http:/ /www.informationweek.com/712/12iumyt.htm. Wilson, R.F. (1999). Dot.Com Countdown: 7 Steps to e-Business Launch, Web Marketing Today; Wilson Internet. Wilson, R.F. (2001). How to achieve Dot-Success in an era of Dot-Bust, Web Marketing Today; Wilson Internet. Copyright © 2003, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited.
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Acquisition Editor: Mehdi Khosrow-P
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The Economic and Social Impacts of
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vi Preface E-commerce is not new, t
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viii the e-commerce’s experience
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x In the sixth chapter, Rick Gibson
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Adverse Effects of E-Commerce 39 En
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The Emerging Need for E-Commerce Ac
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Electronic Commerce and Data Privac
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Figure 1: Research Model ANTECEDENT
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Figure 2: Final Model TK Gender Age
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Privacy Concerns a. The government
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About the Authors 259 Eric Cloete B
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About the Authors 261 Technikon. He
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A absenteeism 191 accreditation 247
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low mean values 171 M management 14
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