CM September 2020
The CICM magazine for consumer and commercial credit professionals
The CICM magazine for consumer and commercial credit professionals
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Cr£ditWho?<br />
CI<strong>CM</strong> Directory of Services<br />
COLLECTIONS<br />
INTERNATIONAL COLLECTIONS<br />
COLLECTIONS LEGAL<br />
Controlaccount Plc<br />
Address: Compass House, Waterside, Hanbury Road,<br />
Bromsgrove, Worcestershire B60 4FD<br />
T: 01527 549 522<br />
E: sales@controlaccount.com<br />
W: www.controlaccount.com<br />
Controlaccount Plc provides an efficient, effective and ethical<br />
commercial debt recovery service focused on improving business<br />
cash flow whilst preserving customer relationships and established<br />
reputations. Working with leading brand names in the UK and<br />
internationally, we deliver a bespoke service to our clients. We offer<br />
a no collect, no fee service without any contractual ties in. Where<br />
applicable, we can utilise the Late Payment of Commercial Debts<br />
Act (2013) to help you redress the cost of collection. Our clients<br />
also benefit from our in-house international trace and legal counsel<br />
departments and have complete transparency and up to the minute<br />
information on any accounts placed with us for recovery through our<br />
online debt management system, ClientWeb.<br />
INTERNATIONAL COLLECTIONS<br />
Atradius Collections Ltd<br />
3 Harbour Drive,<br />
Capital Waterside, Cardiff, CF10 4WZ<br />
Phone: +44 (0)29 20824397<br />
Mobile: +44 (0)7767 865821<br />
E-mail:yvette.gray@atradius.com<br />
Website: atradiuscollections.com<br />
Atradius Collections Ltd is an established specialist in business<br />
to business collections. As the collections division of the Atradius<br />
Crédito y Caución, we have a strong position sharing history,<br />
knowledge and reputation.<br />
Annually handling more than 110,000 cases and recovering over<br />
a billion EUROs in collections at any one time, we deliver when<br />
it comes to collecting outstanding debts. With over 90 years’<br />
experience, we have an in-depth understanding of the importance of<br />
maintaining customer relationships whilst efficiently and effectively<br />
collecting monies owed.<br />
The individual nature of our clients’ customer relationships is<br />
reflected in the customer focus we provide, structuring our service<br />
to meet your specific needs. We work closely with clients to provide<br />
them with a collection strategy that echoes their business character,<br />
trading patterns and budget.<br />
For further information contact Yvette Gray Country Director, UK<br />
and Ireland.<br />
Premium Collections Limited<br />
3 Caidan House, Canal Road<br />
Timperley, Cheshire. WA14 1TD<br />
T: +44 (0)161 962 4695<br />
E: paul.daine@premiumcollections.co.uk<br />
W: www.premiumcollections.co.uk<br />
For all your credit management requirements Premium Collections<br />
has the solution to suit you. Operating on a national and international<br />
basis we can tailor a package of products and services to meet your<br />
requirements.<br />
Services include B2B collections, B2C collections, international<br />
collections, absconder tracing, asset repossessions, status reporting<br />
and litigation support.<br />
Managed from our offices in Manchester, Harrogate and Dublin our<br />
network of 55 partners cover the World.<br />
Contact Paul Daine FCI<strong>CM</strong> on +44 (0)161 962 4695 or<br />
paul.daine@premiumcollections.co.uk<br />
www.premiumcollections.co.uk<br />
Baker Ing International Limited<br />
Office 7, 35-37 Ludgate Hill, London. EC4M 7JN<br />
Contact: Lisa Baker-Reynolds<br />
Email: lisa@bakering.global<br />
Website: https://www.bakering.global/contact/<br />
Tel: 07717 020659<br />
Baker Ing International is a dedicated team of Credit industry<br />
experience that, combined, covers time served in most industries.<br />
The team is wholly comprised of working Credit Manager’s across<br />
the Globe with a minimum threshold of ten years working experience<br />
within Credit Management. The team offers a comprehensive<br />
service to clients - International Debt Recovery, Credit Control, Legal<br />
Services & more<br />
Our mission is to help companies improve the cost and efficiency<br />
of their Credit Management processes in order to limit the risks<br />
associated with extending credit and trading around the globe.<br />
How can we help you - call Lisa Baker Reynolds on<br />
+44(0)7717 020659 or email lisa@bakering.global<br />
Sterling Debt Recovery<br />
E: info@sterlingdebtrecovery.com<br />
T: 0207 1005978<br />
W: www.sterlingdebtrecovery.com<br />
Sterling specialises in international business debt collection<br />
to get outstanding invoices paid quickly and cost effectively.<br />
Our experienced, enthusiastic collectors achieve results whilst<br />
maintaining a professional image.<br />
We work on a commission only basis with no up-front fees and no<br />
hidden costs. Each client is allocated a named collector for personal<br />
service and regular updates. We collect the majority of debt without<br />
litigation, with our on-site lawyer supporting us where appropriate.<br />
Where local expertise is required our global network are available<br />
to assist.<br />
COLLECTIONS LEGAL<br />
Keebles<br />
Capitol House, Russell Street, Leeds LS1 5SP<br />
T: 0113 399 3482<br />
E: charise.marsden@keebles.com<br />
W: www.keebles.com<br />
Keebles debt recovery team was named “Legal Team of the Year”<br />
at the 2019 CI<strong>CM</strong> British Credit Awards.<br />
According to our clients “Keebles stand head and shoulders above<br />
others in the industry. A team that understands their client’s<br />
business and know exactly how to speedily maximise recovery.<br />
Professional, can do attitude runs through the team which is not<br />
seen in many other practices.”<br />
We offer a service with no hidden costs, giving you certainty and<br />
peace of mind.<br />
• ‘No recovery, no fee’ for pre-legal work.<br />
• Fixed fees for issuing court proceedings and pursuing claims to<br />
judgment and enforcement.<br />
• Success rate in excess of 80%.<br />
• 24 hour turnaround on instructions.<br />
• Real-time online access to your cases to review progress.<br />
Lovetts Solicitors<br />
Lovetts, Bramley House, The Guildway,<br />
Old Portsmouth Road,<br />
Guildford, Surrey, GU3 1LR<br />
T: 01483 347001<br />
E: info@lovetts.co.uk<br />
W: www.lovetts.co.uk<br />
With more than 25yrs experience in UK & international business debt<br />
collection and recovery, Lovetts Solicitors collects £40m+ every year<br />
on behalf of our clients. Services include:<br />
• Letters Before Action (LBA) from £1.50 + VAT (successful in 86%<br />
of cases)<br />
• Advice and dispute resolution<br />
• Legal proceedings and enforcement<br />
• 24/7 access to your cases via our in-house software solution,<br />
CaseManager<br />
Don’t just take our word for it, here’s some recent customer feedback:<br />
“All our service expectations have been exceeded. The online<br />
system is particularly useful and extremely easy to use. Lovetts has a<br />
recognisable brand that generates successful results.”<br />
CONSULTANCY<br />
Sanders Consulting Associates Ltd<br />
T: +44(0)1525 720226<br />
E: enquiries@chrissandersconsulting.com<br />
W: www.chrissandersconsulting.com<br />
Sanders Consulting is an independent niche consulting firm<br />
specialising in leadership and performance improvement in all aspects<br />
of the order to cash process. Chris Sanders FCI<strong>CM</strong>, the principal, is<br />
well known in the industry with a wealth of experience in operational<br />
credit management, billing, change and business process improvement.<br />
A sought after speaker with cross industry international experience in<br />
the business-to-business and business-to-consumer markets, his<br />
innovative and enthusiastic approach delivers pragmatic people and<br />
process lead solutions and significant working capital improvements to<br />
clients. Sanders Consulting are proud to manage CI<strong>CM</strong>Q on behalf of<br />
and under the supervision of the CI<strong>CM</strong>.<br />
COURT ENFORCEMENT SERVICES<br />
Court Enforcement Services<br />
Wayne Whitford – Director<br />
M: +44 (0)7834 748 183 T : +44 (0)1992 663 399<br />
E : wayne@courtenforcementservices.co.uk<br />
W: www.courtenforcementservices.co.uk<br />
High Court Enforcement that will Empower You!<br />
We help law firms and in-house debt recovery and legal teams to<br />
enforce CCJs by transferring them up to the High Court. Setting us<br />
apart in the industry, our unique and Award Winning Field Agent App<br />
helps to provide information in real time and transparency, empowering<br />
our clients when they work with us.<br />
• Free Transfer up process of CCJ’s to High Court<br />
• Exceptional Recovery Rates<br />
• Individual Client Attention and Tailored Solutions<br />
• Real Time Client Access to Cases<br />
Advancing the credit profession / www.cicm.com / <strong>September</strong> <strong>2020</strong> / PAGE 60
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