CM September 2020
The CICM magazine for consumer and commercial credit professionals
The CICM magazine for consumer and commercial credit professionals
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OPINION<br />
AUTHOR – Heather Greig-Smith<br />
Have Have you you accepted accepted longer longer payments payments than you than feel comfortable you feel with over the past twelve months?*<br />
comfortable % with over the past twelve months?*<br />
0,5<br />
SME<br />
49%<br />
Large<br />
corporation<br />
0,4<br />
0,3<br />
SME<br />
Large<br />
corporation<br />
0,2<br />
0,1<br />
43%<br />
43%<br />
43%<br />
16%<br />
26%<br />
22%<br />
The long-term effects of the<br />
COVID-19 crisis are unknown,<br />
with a decline in consumer<br />
demand for some services<br />
and activities presenting an<br />
ongoing challenge.<br />
19%<br />
12%<br />
*The is a multiple answer<br />
question, hence the total add<br />
up to more than 100%<br />
0,0<br />
Yes, from a<br />
small to medium<br />
company<br />
Yes, from a large/<br />
multinational<br />
corporation<br />
Yes, from a public<br />
sector company<br />
No<br />
1% 1%<br />
Not sure<br />
*) The companies is a multiple answer are question, looking hence the for total extended add up to more than help 100%. share of late payment pressure,” Eddie<br />
8) Entrepreneurship and Small & medium-sized enterprises (SMEs), European Commission website<br />
to navigate through the challenges – 56 continues. “Often these companies are<br />
percent in the UK said they feel a new not well-placed when it comes to credit<br />
legislation is needed. But building a management and debt collection as they<br />
12 sustainable payment EPR culture <strong>2020</strong> Special will Edition require Covid-19 White Paper<br />
a change in behaviour. To an extent, this<br />
is already happening, with businesses<br />
seeking initiatives at a local and European<br />
level to tackle the problem.<br />
For example, there has been a rise in<br />
the adoption of the EU Late Payment<br />
Directive in the UK, despite its exit from<br />
the EU: 27 percent of UK businesses in the<br />
survey say they always use it, compared<br />
with five percent in 2019. Meanwhile, on<br />
a European level, almost half (47 percent)<br />
of respondents would like to see voluntary<br />
initiatives from corporations – a rise of 15<br />
percent from last year. “Awareness of the<br />
impact of late payment and the options<br />
open to businesses under EU and UK<br />
legislation is important. These and further<br />
voluntary initiatives will be essential in<br />
ensuring steady cashflow for businesses<br />
as we emerge from the immediate crisis,”<br />
Eddie adds.<br />
SMES SQUEEZED<br />
For small businesses, late payment can<br />
mean the difference between survival and<br />
bankruptcy, limiting their ability to pay<br />
employees and suppliers, cover operating<br />
costs and pursue growth opportunities.<br />
Across Europe, Intrum found SMEs are<br />
more likely than their larger counterparts<br />
to accept unfavourable late payment<br />
terms – 49 percent had accepted this from<br />
a fellow SME, compared with 43 percent<br />
of their large corporation peers.<br />
“It is a concern that small businesses<br />
may be shouldering more than their fair<br />
lack the scale to have dedicated resources<br />
in these areas.”<br />
For small<br />
businesses,<br />
late payment<br />
can mean the<br />
difference<br />
between survival<br />
and bankruptcy,<br />
limiting their<br />
ability to pay<br />
employees and<br />
suppliers.<br />
With SMEs representing 99 percent<br />
of businesses in the EU, the impact of<br />
COVID-19 increases the urgency of finding<br />
a solution to this problem. Ensuring<br />
their recovery post COVID-19 will be an<br />
essential ingredient in European recovery,<br />
both at corporate and consumer levels.<br />
IRISH DISPUTES<br />
In Ireland, COVID-19 has intensified<br />
disputes regarding goods and services.<br />
Over half of Irish businesses (51 percent)<br />
rank disputes regarding goods and<br />
services within their top three challenges<br />
to timely payment over the next 12<br />
months – above the European average of<br />
30 percent, and the highest percentage<br />
across Europe.<br />
This figure increases from 44 percent<br />
for those surveyed before the COVID-19<br />
crisis to 55 percent of those surveyed<br />
during the crisis. Meanwhile businesses<br />
in Ireland are looking to cut down<br />
on recruitment. Almost half of Irish<br />
companies surveyed (48 percent) plan to<br />
cut down on recruitment in preparation<br />
for a recession, compared to the European<br />
average of 29 percent. This figure is the<br />
highest in Europe.<br />
LONG-TERM IMPACT<br />
The long-term effects of the COVID-19<br />
crisis are unknown, with a decline in<br />
consumer demand for some services<br />
and activities presenting an ongoing<br />
challenge. As businesses are forced to<br />
reduce headcount in response, this may<br />
negatively impact consumer ability to pay<br />
invoices due to lower disposable income.<br />
Businesses that are able to safeguard<br />
their liquidity will emerge stronger from<br />
the crisis, while those with less liquidity<br />
to fall back on may find themselves under<br />
threat. Prompt payment initiatives will<br />
be crucial in ensuring steady cashflow<br />
and recovery. These issues need careful<br />
attention to secure economic stability.<br />
For more information: https://<br />
www.intrum.co.uk/business-solutions/<br />
analytics-insights/european-paymentreport-<strong>2020</strong>/<br />
Heather Greig-Smith is a freelance<br />
business writer.<br />
Advancing the credit profession / www.cicm.com / <strong>September</strong> <strong>2020</strong> / PAGE 15