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CM September 2020

The CICM magazine for consumer and commercial credit professionals

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OPINION<br />

AUTHOR – Heather Greig-Smith<br />

Have Have you you accepted accepted longer longer payments payments than you than feel comfortable you feel with over the past twelve months?*<br />

comfortable % with over the past twelve months?*<br />

0,5<br />

SME<br />

49%<br />

Large<br />

corporation<br />

0,4<br />

0,3<br />

SME<br />

Large<br />

corporation<br />

0,2<br />

0,1<br />

43%<br />

43%<br />

43%<br />

16%<br />

26%<br />

22%<br />

The long-term effects of the<br />

COVID-19 crisis are unknown,<br />

with a decline in consumer<br />

demand for some services<br />

and activities presenting an<br />

ongoing challenge.<br />

19%<br />

12%<br />

*The is a multiple answer<br />

question, hence the total add<br />

up to more than 100%<br />

0,0<br />

Yes, from a<br />

small to medium<br />

company<br />

Yes, from a large/<br />

multinational<br />

corporation<br />

Yes, from a public<br />

sector company<br />

No<br />

1% 1%<br />

Not sure<br />

*) The companies is a multiple answer are question, looking hence the for total extended add up to more than help 100%. share of late payment pressure,” Eddie<br />

8) Entrepreneurship and Small & medium-sized enterprises (SMEs), European Commission website<br />

to navigate through the challenges – 56 continues. “Often these companies are<br />

percent in the UK said they feel a new not well-placed when it comes to credit<br />

legislation is needed. But building a management and debt collection as they<br />

12 sustainable payment EPR culture <strong>2020</strong> Special will Edition require Covid-19 White Paper<br />

a change in behaviour. To an extent, this<br />

is already happening, with businesses<br />

seeking initiatives at a local and European<br />

level to tackle the problem.<br />

For example, there has been a rise in<br />

the adoption of the EU Late Payment<br />

Directive in the UK, despite its exit from<br />

the EU: 27 percent of UK businesses in the<br />

survey say they always use it, compared<br />

with five percent in 2019. Meanwhile, on<br />

a European level, almost half (47 percent)<br />

of respondents would like to see voluntary<br />

initiatives from corporations – a rise of 15<br />

percent from last year. “Awareness of the<br />

impact of late payment and the options<br />

open to businesses under EU and UK<br />

legislation is important. These and further<br />

voluntary initiatives will be essential in<br />

ensuring steady cashflow for businesses<br />

as we emerge from the immediate crisis,”<br />

Eddie adds.<br />

SMES SQUEEZED<br />

For small businesses, late payment can<br />

mean the difference between survival and<br />

bankruptcy, limiting their ability to pay<br />

employees and suppliers, cover operating<br />

costs and pursue growth opportunities.<br />

Across Europe, Intrum found SMEs are<br />

more likely than their larger counterparts<br />

to accept unfavourable late payment<br />

terms – 49 percent had accepted this from<br />

a fellow SME, compared with 43 percent<br />

of their large corporation peers.<br />

“It is a concern that small businesses<br />

may be shouldering more than their fair<br />

lack the scale to have dedicated resources<br />

in these areas.”<br />

For small<br />

businesses,<br />

late payment<br />

can mean the<br />

difference<br />

between survival<br />

and bankruptcy,<br />

limiting their<br />

ability to pay<br />

employees and<br />

suppliers.<br />

With SMEs representing 99 percent<br />

of businesses in the EU, the impact of<br />

COVID-19 increases the urgency of finding<br />

a solution to this problem. Ensuring<br />

their recovery post COVID-19 will be an<br />

essential ingredient in European recovery,<br />

both at corporate and consumer levels.<br />

IRISH DISPUTES<br />

In Ireland, COVID-19 has intensified<br />

disputes regarding goods and services.<br />

Over half of Irish businesses (51 percent)<br />

rank disputes regarding goods and<br />

services within their top three challenges<br />

to timely payment over the next 12<br />

months – above the European average of<br />

30 percent, and the highest percentage<br />

across Europe.<br />

This figure increases from 44 percent<br />

for those surveyed before the COVID-19<br />

crisis to 55 percent of those surveyed<br />

during the crisis. Meanwhile businesses<br />

in Ireland are looking to cut down<br />

on recruitment. Almost half of Irish<br />

companies surveyed (48 percent) plan to<br />

cut down on recruitment in preparation<br />

for a recession, compared to the European<br />

average of 29 percent. This figure is the<br />

highest in Europe.<br />

LONG-TERM IMPACT<br />

The long-term effects of the COVID-19<br />

crisis are unknown, with a decline in<br />

consumer demand for some services<br />

and activities presenting an ongoing<br />

challenge. As businesses are forced to<br />

reduce headcount in response, this may<br />

negatively impact consumer ability to pay<br />

invoices due to lower disposable income.<br />

Businesses that are able to safeguard<br />

their liquidity will emerge stronger from<br />

the crisis, while those with less liquidity<br />

to fall back on may find themselves under<br />

threat. Prompt payment initiatives will<br />

be crucial in ensuring steady cashflow<br />

and recovery. These issues need careful<br />

attention to secure economic stability.<br />

For more information: https://<br />

www.intrum.co.uk/business-solutions/<br />

analytics-insights/european-paymentreport-<strong>2020</strong>/<br />

Heather Greig-Smith is a freelance<br />

business writer.<br />

Advancing the credit profession / www.cicm.com / <strong>September</strong> <strong>2020</strong> / PAGE 15

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