Quarterly June 2009 - Odfjell

odfjell quarterly 1
C O M P A N Y M A G A Z I N E F O R T H E O D F J E L L G R O U P - J U N E 2 0 0 4
Terminal Focus
Mourning lost colleagues on
Bow Mariner

P.O. Box 6101 Postterminalen
N-5892 Bergen
Norway
Tel: + 47 55 27 00 00
Fax: + 47 55 28 47 41
E-mail: quarterly@odfjell.com
Internett: www.odfjell.com
Editor:
Klaus Walderhaug
Editorial committee:
Tor Johansen
Brit A. Bennett
Ellen Skagen
Tor Jürgensen
Helge Olsen
Geir Mjelde
Correspondents:
Houston:
Petter Maasoe
Singapore:
Atle Knutsen
Manila:
Kjell Johansen
Rotterdam:
Theo Kruithof
Deadline next issue: September 5th
Design: Feedback AS
odfjell quarterly 2
In this issue:
4
5
6
8
9
10
11
12
13
14
15
16
19
20
23
24
25
26
27
28
Odfjell Terminals enters the
Iranian market
Odfjell Terminals (Korea) starts
up with phenol
“All good things must come to
pass…”
Festive opening in Rotterdam
Crisis Management Seminar in
the Philippines
Vessel of the Issue:
Multitank Badenia
Mourning lost colleagues on
Bow Mariner
Changes in Houston
New Customer Website at
Odfjell Terminals (Houston)
Risk Management News
Major upgrade of the Bergen
office building
What they actually do
The Odfjell Quarterly Brain
Teaser
Greetings From Around the
World
The Demise of the Queen
Expanding jetty capacity at
Odfjell Terminals (Rotterdam)
What is Quality?
Kickoff of Star IPS Crew Module
Mr. Mum!
The Personnel Corner
8
14
23
6

Dear Colleagues...
After more than ten years without
any serious accidents related to cargo
handling on board our ships, we have
been badly hit by two fatal explosions
this year. Sadly 23 of our seafaring
colleagues lost their lives.
The investigations of these accidents
have to be completed and the causes
are still to be determined. We do
know, however, that in both cases
tank cleaning operations were being
performed. As a leading company
within our industry, with a high
safety profile, we are committed
to the highest standards in respect
of safety, health and environment.
We have a clear obligation towards
our employees, our customers and
the environment to perform a safe
operation. The two accidents will be
carefully evaluated. We will share all
available information with relevant
bodies, in order to assess whether the
results can be used to develop rules
and regulations that may improve the
safety of our industry.
A fatal accident is the worst that
can happen to any company, and
for Odfjell and all of us the most
important issue is now to prevent
reoccurrence of such accidents.
Immediate measures have been taken
to prevent ignition in gas dangerous
areas and to reduce/eliminate
explosive atmosphere in tanks and
on deck. We are also stressing that
procedures and agreed measures shall
be followed.
Terje Storeng, President/CEO
Ours is a people-intensive, global
business. Many things can go wrong
when we have close to 100 ships
trading worldwide, day and night.
Therefore, skills and a sound attitude
together with safety drills, quality and
superior processes are absolutely vital.
My clear message is that we should
never compromise on regulatory, legal
or internal requirements in respect of
safety issues. It is not sufficient to issue
documents like “Mission Statements“
or “Quality Statements” alone. You
may all contribute to enhance safety
and quality. Each and all of us are
responsible for the quality of the
work we do. No matter what; safety
comes first!
We have been going through some
difficult times. What makes me feel
good and proud, however, is the
loyalty and professional attitudes by
our large organisation. I am certain
we shall succeed and restore full
confidence in what we are doing. The
business outlooks are promising, and
we are expanding both our shipping
and terminal activities to meet future
challenges.
The Northern Hemisphere summer is
upon us. May vacation time recharge
your batteries and may you all enjoy
it!
odfjell quarterly 3

By Morten Albriktsen
odfjell quarterly 4
Terminal Focus
Odfjell Terminals enters
the Iranian market
Odfjell ASA, in cooperation with Oiltanking GmbH,
has purchased 70% (35% each) of the Iranian based
tank terminal company Exir Chemie Terminal PJSCO.
Our Iranian partner Nuian Baspar Eng. Co. controls the
remaining shares.
The joint venture company, to be named Odfjell
Oiltanking Exir Terminal (OOTE), will construct and
operate the first independent third party chemical
terminal in Iran. The new terminal will be strategically
located in the Petrochemical Special Economic Zone
(Petzone), one of the major centres of the fast
developing Iranian petrochemical industry.
The Petzone is situated in Mahshahr on the coast of
the Persian Gulf. It has access to international waters
via Bandar Imam Khomeini and to the neighbouring
countries and Europe through the national railway
network. The zone presently covers an area of
1,700 hectares (17 million m 2 ), and it is envisaged
to be expanded to 2,500 hectares to accommodate
new development projects. It hosts a wide range of
petrochemical plants for production of amongst others
paraxylene, aromatics, olefins, methanol, MTBE and
PTA/PET. When completed, annual total production
is expected to be some five million tonnes of various
products.
The terminal is expected operational by the end of 2005
and will target the markets in Iran and it’s hinterland.
The first phase of investment will consist of 22,000 cbm
of storage capacity, access to Petzone Jetty No. 1 with a
draft of 12.5 m (45,000 DWT), drumming facilities and
road tanker loading gantries. The site has expansion
possibilities up to about 80,000 cbm, subject the extent
of the drumming activities.
Svein-Gustav Steimler (to the left) and Atle Knutsen (in the middle) inspecting Petzone Jetty No. 1 together with
partner representatives.

Odfjell Terminals (Korea)
starts up with phenol
By Rob Meijboom
February 15th 2004, Odfjell Terminal
(Korea) (OTK) completed its phenol
commissioning with great success. The
development project lasted for four
months, and included refurbishing of a
3,300 cbm zink-coated tank to stainless
steel, including pumps and piping. We
also built a new rack for truck-loading,
waste water sumps and totally new
heating facilities. In addition we have
arranged all kinds of safety training and
conducted personal equipment tests.
This project has a particular significance
to OTK, being the first one resulting of an
Odfjell logistics package. Further, we are
the only terminal in Ulsan able to store
and handle phenol, signaling that we
are more sophisticated and versatile than
other terminals in the area.
Following a serious phenol spill some
years ago, which was covered daily in the
national media, even Koreans without
any basic chemical background are aware
of the toxicity of phenol. Accordingly,
it was important to let people get used
to the idea of storing and handling this
product at OTK. We had the benefit
of drawing on more than 37 years of
Odfjell experience in handling phenol,
and trained the operational department
The new phenol tanks at OTK.
not only in handling phenol but also to
a higher general knowledge of terminal
operations.
As for all Odfjell terminals, OTK’s first
priority is and will always be safety
and security. For this reason we have
arranged internal field trainings under
the instruction of experts from the
Netherlands. We also prepared procedures
and instructions, installed warning signs
and marked hoses for the use of phenol
only.
All in all, the project and commissioning
was finished safely and on time, and it was
verified by a successful client audit.
odfjell quarterly 5

“All good things
must come to
pass…”
On April 28th at 00.00 hrs GMT Capt. Roy Johnsen physically delivered the “NCC
Najran” to the Hong Guang Scrapyard in Xinhui, China, after NCC had sold this
vessel and the “NCC Tihamah” for demolition earlier in the spring. This event
follows Odfjell’s sale and delivery of the “Bow Queen” to the same buyer
some weeks earlier.
These sales for demolition are indeed special
events in the Odfjell and NCC histories, because
no one in our organization can remember nor
do we have any records of Odfjell ever selling
any ship to be broken up. The “NCC Najran” is
also the first of the twelve B76 Polish ships taken
out of service to be scrapped, so a few reflections
on the occasion seem appropriate.
Why did this come to happen? There are two
basic reasons:
Regular readers of the Quarterly will be
well aware of the market resistance that has
developed towards older ships during later years.
This resistance is based on the ships’ nominal
age, and not due to any documented failing of
operational, technical or cosmetic standards, as
we shall see below. Older ships are becoming
increasingly difficult to market, regardless of
how much maintenance we apply.
Secondly, old ships become technically obsolete.
No matter how well maintained, their efficiency
cannot match “state of the art” modern ships.
Did you know that an old B76 Polish ship uses
50% more fuel than a Kvaerner ship for each
ton-mile of cargo transported?
If you still believe she was sold due a failing
technical condition, just have a look at the
odfjell quarterly 6
By Baard Nielsen
M/T “Risanger”, later “NCC Najran”
during a port call in Sydney,
sometime before 1990.
picture of her deck! And consider her very last
vetting/PSC inspection by the Australian Port
State Control in Brisbane four weeks before
she was delivered: She came through without
any findings whatsoever! During her last drydocking
in 2001 she achieved a satisfactory hull
CAP rating of 2.
In order to comply with all latest codes and
recommendations for environment friendly
recycling of ships, we engaged DNV to carry
out a full identification survey of potentially
harmful substances. The ship was delivered with
both a “Clean Passport Statement” and a “Ship
Inventory Dossier – Environment” in order for
the yard to take what precautions they deem
necessary to protect both the local environment
and their workforce during the dismantling
process.
So then, on 21st of April, at 15.45 local time
off Hong Kong, the “NCC Najran” went
permanently off hire, after having been on
continuous timecharter for 27 years, 4 months
and 18 days, first with OWL Tankers, then Odfjell
Tankers, and lastly Odfjell Seachem. She was no.
7 in the B76 series, and answered to the name of
“Risanger” until 1990 when she wore the name
“Bow Sirius” for a few months, before being
given her final name.
She left the Szczeczin yard at 01.00 hrs on Dec.
3rd, 1976 for Tees, loading methanol, urea, and
chemicals in UK and on the Continent, for the US
and Far East. That very first voyage lasted 81.5
days, ending in Zamboanga in the Phillipines.
Total cargo for this voyage was abt. 53,000
tonnes, and she achieved a net result of NOK
2,069,446 which is equivalent to a timecharter
earning of about US$ 3,630 per day. This was
in fact a shaky start for the new big ships, and
things did not improve until the very late 1970s.
Her very last cargo voyage was 23,099 tonnes
of methanol from New Plymouth NZ to South
China.
On Saturday April 24th we sailed up river to the
yard, eager to see whether the “Bow Queen”
was still around. And she was, but her bow
profile had changed, and her entire profile kept
changing while we were there: One morning the
deck had been cleared of the deck-tanks, and in
the afternoon we saw the wheelhouse and
starboard bridge wing disappearing.
The Hong Guan Scrapyard dismantled some
40 ships last year, to a total of over 500,000
lightweight tonnes. That would correspond to
about 1.5 mill. Dwt. It is a true recycling yard
for steel and metals: At the end of their process
the steel plating is cut into strips about 5 cm
wide, and 1⁄2 to 1 m long. We assume that is the

Captain Larsen and his crew lowered the flag of NCC Najran for the very last time. At a short ceremony the flag was folded and presented to
Baard Nielsen of Odfjell Ship Management
product that they sell to the steelworks of China,
to fuel the rapidly expanding Chinese economy.
A rough calculation indicates that the “NCC
Najran” will be turned into 1.4 million such
strips. It used to be a common expression that
old ships are turned into nails, but we didn’t
really like that idea, as being not respectful
to the old lady. So we decided for ourselves
that she would certainly be turned into some
modern high-rise building in some developing
Chinese city.
The very last signal “Finished with engine” was
given that Saturday at 16.00 hrs, the recorded
main engine service hours being 159,398 hrs. The
main engine stroke counter showed 37,013,330
strokes, but if you make some calculations based
on an assumed average speed of 110 rpm during
159,398 hours, you’ll find that the counter must
have turned over 10 times: This main engine has
completed over 1 billion revolutions! The closing
entry in the Engine Log is by our Chief Engineer
Gunnar Hauge, on the 28th at 08.00 hrs, as we
were all disembarking: “Shut down aux. engine
for last time”.
The old lady was to go, but we were determined
she should go with dignity. Capt. Johnsen
suggested we should make a proper ceremony
when lowering the flag for the very last time:
Everyone turned up correctly and smartly
dressed, the flag was lowered, folded and
handed over to Capt. Johnsen, who explained
the circumstances around the sale, and the
difference between scrapping a ship due to
age and scrapping due to substandard technical
condition. He closed by thanking everyone for
their dedication and effort on board, and then
handed the flag over to me, in my capacity of
Owners’ representative.
I will keep this flag as a memory of the first B76
ship to be taken out of service and broken up,
and what must be the finest ship ever delivered
to the Hong Guan Scrapyard – at least until the
“NCC Tihamah” arrived three weeks later?
odfjell quarterly 7

Roelf de Boer, Dan Odfjell and Zeger van Asch van Wijck on the stand.
By Theo Kruithof
Early 2004 we saw the completion of the
new main building at OTR and the rebuilt
Tank-pit 10A. Both have been substantial
investments giving a clear direction; Odfjell
wants to upgrade the Rotterdam terminal.
Odfjell Terminals (Rotterdam) rose to the
occasion and on April 15th organised a wellattended
reception for our customers and
other relations.
The official part of the festivities was set
up as a TV-program. Our new canteen was
transformed into a professional TV-studio
with cameras, video-walls and light-effects.
The famous Dutch TV-presenter, Mr. Victor
Deconinck conducted live-interviews with
Mr. Dan Odfjell, Mr. Roelf de Boer (former
Minister of Traffic & Public Works) and our
terminal manager Mr. Zeger van Asch van
Wijck. The theme of these interviews was the
healthy prospects of our terminal, as long as
odfjell quarterly 8
Odfjell Terminals (Rotterdam):
Festive opening of
main building and
Tank-pit 10A
we stay alert and don’t lean back.
The architect was asked to describe the
building, especially its unique ship-like
design. Some of our customers were also
given the opportunity to address questions
to Messrs. Odfjell, De Boer and Van Asch
van Wijck. The final speaker was Mr. Paul
Mittertreiner of the Port of Rotterdam,
stressing the importance of new investments
for the port development. By symbolically
opening three valves, Messrs. Odfjell, De Boer
and Van Asch van Wijck declared the new
building and Tank-pit 10A being opened. A
spectacular multi-media show supported the
event including terminal pictures on videowalls
and music accompaniment.
After this official part, the party continued
with a reception. Some 150 guests were
quite obviously amused, and the atmosphere
was very relaxed. A common sentiment was
Dan Odfjell being interviewed.
overheard by many of the guests: “When
Odfjell Terminals (Rotterdam) throws a
party, it is always something different, but
one things is always the same, the excellent
organisation”.

Crisis Management Seminar in
the Philippines
By Kjell Johansen, Odfjell Manila
On May 14th, 2004 the first Loss Prevention
Seminar was held for 20 management level
officers at Traders Hotel in Manila. This
seven-hour program was organized jointly
by Odfjell Manila and the Norwegian Hull
Club (NHC) through Mr. Geir Skoglund, Vice
President Loss Prevention. The intention of
the seminar was to provide our Filipino top
officers with information on the importance
of being observant and focused on critical
shipboard operations. A major part of the
seminar was focused on how to handle crises
in a professional manner in order to limit any
harmful effects.
In this respect, it should be mentioned that
Odfjell Manila has put emphasis on this
type of training through its cooperation
with Magsaysay Training Centre, where a
similar type of crisis management course was
developed in 2002. The course duration was
three days and run as tabletop exercises. To
date, a total of 27 management level officers
have attended the training. However, the
cooperation with NHC is important, as they
have extensive experience with various types
of incidents involving crew, vessels and cargo.
Such experience provides valuable input in
order to further develop our in-house course
with improved tabletop exercises and case
studies based on real life events.
The major topics addressed during the
Loss Prevention Seminar were chain of
events that can lead to a critical situation,
communication issues, human errors,
situation awareness and crisis management.
Mr. Skoglund of NHC presented several real
life scenarios as sample cases for discussion,
with particular attention to the tragic
incidents of MV Roknes and MT Bow Mariner.
The participants were divided into work
groups and given case studies with problems
related to collision, fire/explosion, medical
treatment of injured crewmembers, etc. to
be discussed and presented in plenary.
With the favourable response received from
the participants, Odfjell Manila together
with the Norwegian Hull Club will pursue
this type of training for our officers in
the future, with the next Loss Prevention
Geir Skoglund during a lecture
Some of the participants
Seminar planned to take place in Manila
mid November this year. Hence, to ensure
that the Shipboard Management Team and
other key positions on board are well aware
of how they can prevent accidents/ incidents
to happen and how to act in a professional
manner if a crisis should develop.
odfjell quarterly 9

Vessel of the Issue
Multitank Badenia
Introducing the Odfjell Ahrenkiel fleet
By Uwe Beth, Master of Multitank Badenia
MV Multitank Badenia was delivered in
December 1997 from E.N. de Viana do Castelo
in Portugal, as the sixth of eight sister vessels
ordered by C. F. Ahrenkiel Reederei, Hamburg.
She was named by Mrs. Erika Grambow as
Lady Sponsor. Like her seven sisters, the vessel
is managed by Ahrenkiel and they are all
operating in the Odfjell Ahrenkiel Pool.
Multitank Badenia is a double hull fully
stainless steel chemical carrier of 5,846 Dwt,
and she has the following dimensions: LoA
99.99m, beam 16.75m, and a summer draft of
6.80m. The vessel is classed by Germanischer
Lloyd with the highest ice-class and has a
4,165 Kw main engine allowing a speed of
15/16 knots.
Our vessel is quite a “Mercedes”, fitted to
carry all IMO II classed products, including
propylene oxide under pressure. She has 20
stainless steel tanks with dedicated pumps
(100 cbm/h) and lines allowing products with
specific gravity up to 2.2 and heating to 90
deg.C. Further on the cargo side: an inert
gas plant, Saab tank radar, spray system,
deck cooling, closed sampling and stern
connection.
We have a crew of 16 on board, representing
five nationalities. The Master is German and
odfjell quarterly 10
the rest of the crew Slovenian, Croatian,
Latvian and Tuvaluan. Our current voyage
started in Rotterdam for Le-Havre, Algeciras,
Las Palmas (bunkering only) and finally the
turning port Koko in Nigeria. We are loaded
with 3,900 Mts luboils and additives - four
different grades, most of them heated.
The Chiefmate and his crew really welcomed
the long sea-voyage, giving them time to
The deck crew at work
Board to board operations in Rotterdam
catch up on deck jobs and painting in the fine
tropical weather. Traveling in tropical waters
also results in some uncommon activities.
The deck crew collects empty paint drums,
old cloth and other low value items in hope
to exchange same for fresh fish, shells, fruits
or other goods with the locals in next port.
At night, the Tuvaluans search the main
deck with torches for flying fish - a highly
appreciated seafood supplement. The fish is
eaten raw and has the pleasant side effect of
reducing the provision costs.
As most sailors, the off-duty crew spends the
time watching TV and movies, playing video
games or telling stories from home or former
ships. I hope this gives you an impression
of a seaman’s life on board a sophisticated
chemical tanker on a long voyage to Africa.

A day supposed to be like any other
Mourning lost colleagues
on Bow Mariner
By Captain Zacharias Cherouvis, Bow Power
The voyage from New York to New Orleans
should be a simple, routine trip for our
ship. However, after Bow Mariner sank in
these waters on February 28th, everything
indicated that this voyage would be one
of sadness, pain and rage for those terrible
events and the deaths of our colleagues.
Approaching the position where the tragedy
occurred, and despite the fine weather,
the atmosphere on the ship was heavy - a
thoughtful and bewildered crew feeling
intense anxiety. Our sentiment became more
intense and strong, as the engine of the
ship began little by little to reduce speed
and after a while finally was stopped. An
unusual quietness prevailed and in silence
we gathered on the upper deck to say our
final goodbyes and to show our respect with
a few flowers on behalf of all of us to our
friends and colleagues.
It was hard to believe that such a disaster
had taken place, as there was nothing to
tell about the fatal event. This was truly an
unusual moment, once experienced never to
be forgotten. A moment filled with sadness
and pain for the unfair loss of our friends and
colleagues. A moment that we wish never to
see again, the farewell is just unbearable.
Let it be the last time we say such a goodbye.
Goodbye Captain, goodbye to all of you, our
colleagues…
Emotionally drained load we continued our
voyage, a different one from any other,
one that effected all of us and forced us to
confront our worst nightmares.
odfjell quarterly 11

Changes at Odfjell Seachem
By Jan A. Hammer
Despite our Chairman’s Message in this
magazine last December, in retrospect
it’s obvious that the announcement made
March 12th with regard to changes in our
Houston office, turned out a big surprise
for many. I can appreciate the shock and
disappointment amongst those five who
were let go on that particular day, whilst
for everybody else, it shouldn’t really be
that difficult to understand and accept.
It’s strange though, how certain people
managed to make it sound more dramatic
than reality. One broker for instance,
wrote in his monthly report that Odfjell
Seachem now had decided to withdraw
from the US market. That is obviously not
the case. The fact is that we announced
two changes:
• Closing down of Odfjell Americas
as a stand-alone business unit
with a simultaneous transfer of
the chartering and operational
responsibility for the ships and the
trade to Bergen. Our intention is to
have this regional business becoming
a more cost effective and integrated
part of Odfjell Seachem.
• Change of responsibilities and
hence a reduction of the chartering
department in Houston. Its new and
primary role was changed to serving
customers who want to deal with us
directly, whilst all third party brokers
were instructed, effective March
15th, to communicate with Odfjell
Seachem in Bergen.
So we are clearly not withdrawing from
the US market. Our main motives have
been to improve the utilization of our
human resources, both in Bergen and in
Houston and to achieve a better overall
odfjell quarterly 12
Space is tight at the South America Department in Bergen with the people relocating from
Houston
New office space is created to accommodate
the extra people
control with our functions for chartering
and operations. At the most, you can call it
an adjustment of our market orientation.
Both changes called for a strengthening of
our staff in Bergen. I’m pleased therefore,
that everybody, with the exception of only
one, agreed to relocate from Houston
to Bergen. Nils Lekven is going to join
the Asia Pacific Department, whilst the
remaining four, Jan Kåre Strønen, Glenn
Ronesen, Samy Habiba and Johan Halle,
all will be assigned to our new, enlarged
South America Department, which has
been divided in two: One unit, headed
by Mr. Bjørn Baug, will be handling our
trades to and from North America. The
other one, led by Mr. Arild Viste, will take
care of trade to and from Europe. The
unit handling business to and from North
America will, in addition to our services
between the US and Brazil - Argentina,
quite obviously also be responsible
for the activities of the former Odfjell
America. Glenn, Samy and Johan will all
be joining this group, whilst Jan Kåre will
be assigned to the to/from-Europe group.
At the time of writing the relocatees
are about to show up in Bergen. It has
been a tough transition period for most
(thank you!), so we are looking forward
to being fully staffed. In the meantime I
hope and believe that the changes will be
interesting and beneficial for everyone
concerned.
The Chartering group in Houston, which
now consists of four with Dave Ellis
in charge, has already had some time
to adjust. We still have a way to go in
order to get all aspects up to everybody’s
satisfaction. This however, is pretty
much a question about adjustments of
communication habits, for the people
in Bergen as well as in Houston. We are
going to look further into this matter. In
the meantime I’m convinced that we will
achieve a good and workable format.

New Customer Website at
Odfjell Terminals (Houston)
Odfjell Terminals (Houston) LP has introduced a new
customer website. It has been redesigned to give it
a new cleaner look, and most importantly, it offers
the ability for the customer to pull their Daily Activity
Report (DAR) directly from the website instead of
the terminal having to fax or push it to them. The
inventory function was also automated so the same
information is on the DAR and the Customer Web.
When the customer logs into the site they now see a
summary of all of their tanks. Clicking on a particular
tank gives the details for that tank inventory,
available capacity, temperature, pressure, as well as
the completed and pending orders. They also have
the ability to get a DAR for any time period. The
new DAR is also available in a print friendly format
if a hard copy is needed. Since the report is available
online we now have stopped faxing the report.
The second change has been an automation of the
inventory process. We have been able to automate
the inventory system ending the manual entry of the
changes and the small variation between the DAR
and the Customer Web. Every morning the inventory
level from the previous midnight or the last inventory
calculated prior to midnight when the tank was
closed is loaded into the inventory. Now the DAR
and website have the same information and a better
format to view it.
By Peter Waugh, Odfjell Terminals (Houston)
The login screen
Storage overview
Tank content overview
odfjell quarterly 13

Risk Management News
NCC Mekka deck tank after the accident
Only some three months after the tragic loss
of Bow Mariner, another Odfjell vessel has
had a fatal accident. The accident occurred on
the NCC Mekka, which is owned by NCC and
managed by Odfjell in Bergen. En route from
Santos to Aratu, about 60 nautical miles south
west of Rio de Janeiro, tank 1 Centre Starboard
(1CS) exploded during tank cleaning and caused
a fire to spread along the port side of the tank
deck all the way aft. Two persons were in the
1CS area, one was seriously burned and one
lost his life in the blast. The ship’s crew reacted
quickly and systematically, both as regards fire
fighting and later first aid to the injured. Within
minutes they started fighting the fire from aft
with foam, worked their way forward and
odfjell quarterly 14
Fatal Tank Explosions
By Toralf Sørenes
in less then 25 minutes
the fire was completely
extinguished. The very
quick and determined
reaction avoided potential
build up and transfer
of heat to other tanks
containing flammable
cargoes, which could
have caused a further
escalation of the accident.
Odfjell highly value their
courageous efforts.
The ship proceeded to Rio
de Janeiro and landed the
injured and the deceased
person. Unfortunately
the injured person passed away six days later,
thus two persons lost their lives in this terrible
accident. Our thoughts and sympathies are with
their families and their colleagues on the ship.
In addition to investigations by the local police
and Port Authorities, a Maritime Enquiry was
requested by Odfjell and held by the Norwegian
Flag State Authorities in Rio de Janeiro on
June 9th 2004. The Maritime Investigator in
Bergen and Odfjell’s Risk Manager attended.
During the enquiry, no breach of procedures or
failure of relevant equipment were found. The
information gathered will be carefully reviewed
and analyzed by the Norwegian Maritime
Directorate (NMD). In addition Odfjell will carry
out our own investigation, which also includes
The Bow Mariner survivors with the Filipino ambassador in Washington.
taking advice from external fire experts.
More than three months have passed since the
tragic explosion and sinking of the Bow Mariner
off the coast of Virginia, where 21 persons lost
their lives. The US Coast Guard (USCG), who
was tasked with carrying out investigation on
behalf of the Flag State Authorities, has not yet
finished their work. The last interview with the
survivors took place in Norfolk on June 8th, and
they returned home on the 13th. Although no
conclusions as to cause have been drawn yet,
eye witnesses from other ships that saw the
explosion indicate that the starting point of
the fire that triggered the explosion was not
in an area where tank cleaning was assumed
to take place.
The Third Officer, Lugen Ortilano received a
framed Certificate of Appreciation from USCG
Captain Robert O’Brien for courageous actions.
Odfjell share the appreciation of his brave and
outstanding efforts.
At Risk Management (RM) we have had a very
hectic time with ISPS implementation on top
of attending to these tragic matters. We have,
however, managed to complete our initial work
on procedures, and our aim is to have these
ready for distribution by the end of June. When
we have received and reviewed the reports
from USCG and NMD, we will consider further
adjustments.
Security after July 1st, 2004
As from July 1st 2004, the International Ship
& Port Security Code, usually referred to as
ISPS, enters into force worldwide. All 36 ships
managed from Bergen have been approved
and received their International Ship Security
Certificate (ISSC). With exception of two
Panama registered ships, DNV has approved the
Odfjell managed ships on behalf of Flag State
Authorities. ISPS is new to everyone, aboard
and ashore, and we must expect Port State
Authorities carefully to monitor compliance.
Failure to comply may cause delays and could
also have other more serious consequences. It is
therefore important to carefully adhere to the
new procedures. Misunderstandings between
ship and shore or difference in interpretation
are also a possibility in the initial phase. In such
case, you should call RM without delay and ask
for guidance.

Headquarter docking
Major upgrade of the Bergen
office building
In the same way
maintenance is
required for our
ships, our office
buildings also need
to be cared for
on a daily basis,
both to protect
the value and to
ensure a good and
practical working
By Tom Haugen
environment for the
users. The Bergen
office building has been well cared for the past
32 years, and has been through a number of
minor and major upgrades. This year it is time
for a major “docking”.
The building started its maiden voyage the 15th
of October 1972, with about 70 employees.
Major changes to the building have been the
addition of the two satellites in 1987 and 1989.
At the end of May 2004 we had 203 employees
working in the building on a daily basis. People,
computers, printers, copiers, etc. generate heat.
The ventilation system built in 1972 is no longer
sufficient for today’s use of the building. Further,
there is limited space available for additional
employees, and finally, the building facade has
cracked and is in urgent need for repairs.
As a consequence, a number of projects have
been initiated to mend the shortcomings. A
new ventilation system dimensioned to today’s
requirements will be completed within June
this year. To fit the new ventilation unit we
had to build a brand new ventilation house
between the two satellites. When we first build
the ventilation house, it was cost-effective also
to add a second floor to make room for a gym
for the employees. The new gym facilities will
be ready this autumn, with exercise machines,
space for aerobics and other activities. On the
rooftop of the gym there will be a patio, where
early-afternoon lunchers may enjoy the Bergen
sun – when present.
To accommodate more employees, a fourth
floor will be added to the building. Construction
will start in August and we expect to have
completed the work during the spring next year.
The fourth floor will provide a 10% increase in
our office capacity.
The upgraded building, with fourth floor added, as presented by the architects
From the left, the Building Master Asbjørn Rognaldsen and his Chief Officer Gunnar Mjaaseth,
together with construction staff.
Finally, the building facade will be changed to
glass from concrete. Various samples have been
evaluated during the spring, and final decision
on colour and shade will be taken shortly.
Underneath the glass facade the old windows
will be replaced with new, more functional
windows.
We believe that this major building-upgrade
is needed and that the users will benefit from
it. There will be noise and other disturbances
throughout the “docking-period”, but it is our
intention to keep “off-hire” due to construction
at a minimum!
odfjell quarterly 15

odfjell quarterly 16
Bow de Silver calling Melbourne
Based in the southern city of Melbourne, Odfjell
Australia Pty Ltd began operations on September
2nd 2002 to cover the Australian and New Zealand
markets. Although I first became involved with Odfjell
as a commercial agent in 1986 (of course it was OWL
then), the opening of this office was a new beginning
for me and for Odfjell.
There are only two of us in Odfjell Australia so it can
be an interesting juggling act between commercial
activities, meetings, travel, and administrative
duties. My assistant, Jessica Thomas, joined Odfjell
in November 2002, and she is currently in her final
semester of a Bachelor of Business in Transport
and Logistics Management at RMIT University. This
is a tremendous achievement, particularly when
undertaken as a part time student.
For those not so familiar with Australia and Melbourne,
here is a brief snapshot. The population of Australia is
about 20 million, with a land area of about 7.7 million
km 2 which equals 90% that of continental USA.
Melbourne, the nation’s second largest city with a
population of about 3.5 million, was declared in early
2004 the world’s most liveable city by the Economist
Intelligence Unit (in my opinion a very intelligent
conclusion, although I have to confess that Vancouver
and Vienna were equally rated). Melbournians are very
proud of this, particularly as the Olympics 2000 city of
Sydney was relegated to equal 6th place. It is also
interesting to note that most of the other Australian
capital cities were also highly rated (Perth outright 4th,
Adelaide and Brisbane also equal 6th).
What they actually do
Life at an overseas
marketing office
-G’day from Odfjell Australia!
By Adam Kuner, General Manager
Odfjell Australia
Melbourne is considered the sporting capital of
Australia. It is home to the Australian Tennis Open,
the Australian Grand Prix and the Melbourne Cup
(the horse race that stops a nation). We are also the
“Mecca” of Australian cricket, with the Melbourne
Cricket Ground. This arena was the centrepiece for
the 1956 Olympics, and will be so again in 2006 for
the Commonwealth Games. It is also the birthplace
for what is now a national competition for Australian
Rules football. There is plenty to occupy any spare
time you might have!
The main activities for this office are services to the
regional Odfjell Asia fleet. As such, Odfjell Australia is
registered as a subsidiary of Singapore and reports to
that office. The exchange of market information with
Bergen continues although outside the caustic trade,
the presence of the Odfjell Seachem deep-sea vessels
down under is rare today.
For Odfjell Asia, the main volume in to Australia and New
Zealand today is under contract with Orica. Volumes have
increased since commencement in 1999, with additional
contracts fixed by Singapore and spot cargoes fixed by
Singapore and this office. Currently, all our contracts to
Australia/New Zealand are negotiated offshore, thus the
role here in these contracts is to assist with any issues,
problems or queries of an immediate nature.
Currently Odfjell has some 20 sailings per year in
to Australia and New Zealand. We have no major
northbound contracts, so all vessels are considered
fully open on completion of their inbound cargo. The
local chemical and oil industries have undergone major

Our crew down under: Adam Kuner and Jessica Thomas
changes in the last two years, resulting in
reduced volumes for export and/or coastal
shipment. This has brought greater challenges
in ensuring maximum vessel utilisation going
north. A challenge accepted and that I feel is
successfully being addressed.
While I do not get actively involved with
port operations, I maintain a watching brief
on correspondence between the agents and
the vessel operator. If time permits, I make
a point to visit the vessels when calling
Melbourne. This gives me a fundamental
understanding of what occurs on the ship
and shore during cargo operations, and I
feel it provides a desirable link between this
office and the crews on board.
In addition to the bulk vessels, Odfjell
Australia has responsibilities to Hoyer-
Odfjell for sales and marketing. The
tank-container business has its own
peculiarities, which take a while to
learn. I am sure those at Hoyer-Odfjell
think the same about the bulk business.
There have been some successes in this
market in raising the profile of Hoyer-
Odfjell and introducing new business.
This has been done using existing contacts
with customers active in bulk and tankcontainers,
following up various leads
through market research and customer
visits. Customer visits are sometimes
undertaken together with Hoyer-Odfjell’s
Australian agent, Aust-Asia, in addition
to numerous exchanges of reports and
information.
As well as occasional interstate travel for
customer visits and industry forums, there
are usually two to three marketing and/or
operational visits per year by colleagues
from Singapore. This usually involves
being on the road for five to ten days
covering Melbourne, Sydney, Brisbane,
Auckland, Mount Maunganui and more
recently Lyttelton and Timaru.
As you can tell, the days (and nights)
are easily filled. While Australians have
the reputation of being laid-back with a
“she’ll be right” attitude, all roles in this
office are approached with enthusiasm
and a drive to ensure the best job is done.
Australia has long been called the “lucky
country” and particularly in the current
global climate, we are realising this more
and more. Come visit and stay for a BBQ
or two!
odfjell quarterly 17

The Way We Are Organized
odfjell quarterly 18
By
Geirmund Drivenes,
Fleet Manager Fleet
Bow A
In a large shipowning
company
like Odfjell the
number of ships on
internal management
will vary.
There are several reasons why Odfjell does
not manage all our ships, including critical
business drivers such as capacity constraints
and proximity to trading areas and
commercial markets. By employing external
management companies we may also
benchmark our own services against others.
The Odfjell Ship Management Department
currently allocates the ships into four fleets:
Bow A: 12 Kværner ships +
Bow Viking
Bow B: All other Odfjell owned
ships managed from
Minde (nine ships)
NCC: NCC ships, four old
Poland class and three
Kværner ships
Fleet C: Supervision of Odfjell
owned ships on
external management,
and responsible for
Odfjell Ship Management
in Singapore (25
ships).
The Risk Management Section, the Maritime
Personnel Department, the Technology
Section and the Staff Section at Ship
Management Department perform an
excellent duty supporting the fleets at SMD.
The Fleet Group Bow A
The fleet group Bow A is currently managing
13 ships; the 12 Odfjell-owned Kværner class
ships and “Bow Viking”. For us it is vital to
always remember that we are here to support
the ships, meaning in short that the ships and
their crew come first! In co-operation with
Fleet Bow A of Odfjell
Ship Management
Fleet Bow A (left to right): Erling Daniel (Senior Superintendent), Wenche Svahn (Purchaser),
Oddvin Ertesvåg (Senior Superintendent), Trond Justad (Senior Superintendent), Geirmund
Drivenes (Fleet Manager), Eivind Steine (Purchaser)
the Shipboard Management we continuously
target efficient work processes between ship
and shore. Keeping the ships in operation
around the clock is obviously important.
Equally crucial, however, is the planning
of maintenance in a longer perspective.
The ships are set to operate for 30 years,
a fact that calls for extensive planning.
Having a defined life horizon of a ship is
decisive for a ship manager. Focus will then
be on minimizing the life cycle costs, not
necessarily minimising the short term day-today
operating costs.
The staff of the Bow A fleet group consists
of three superintendents and two purchasers
in addition to the fleet manager. The dayto-day
follow-up of the 13 ships is allocated
between the superintendents, whereas the
purchasers make sure all required goods and
services are being ordered and shipped as
appropriate. The fleet manager is the leader
of the section, reporting to head of Ship
Management Department.
A normal day in the Bow A group consists
of a number of tasks and responsibilities.
Obviously we maintain widespread
ship contact, and we have professional
discussions on a wide range of technical
issues and other aspects. We are planning
dry-docking and repair projects, and do
purchasing and procurement of spare
parts, services and consumables. Further
we prepare for charterer vettings and class
surveys, there is reviewing and follow-up of
budgets and accounts, and we review reports
from the ships. The superintendents visit the
vessels each year to support the Shipboard
Management in maintaining and developing
the ship and to verify its condition.
Having 12 sister-ships in our group means
that we always attempt to benefit from
practical economies of scale, such as
having particularly skilled and experienced
“Kværner- ships”- personnel both on
board and ashore, exploiting potential
volumes when negotiating with suppliers
of goods and services, and last but not least,
transferring knowledge quickly to improve
safety and efficiency fleet-wide.

The Odfjell Quarterly Brain Teaser
Playing tennis
with Anna
In a fairly recent tennis tournament Anna was playing Barbara in the finals.
Anna won the first set with six games to Barbara’s three. Five of the games
were won by the player who didn’t serve. In tennis the players take it in turns
to serve in each game. Who served in the first game?
We look forward to receiving your solutions, before September 5th at the
very latest. As there are only two possible answers (Anna or Barbara), to
qualify you also have to explain the reasoning behind your solution.
Solution to the previous Odfjell Quarterly Brain Teaser:
In the spring issue of Odfjell Quarterly we asked our readers to find the ages of Captain
B’s children, based on three seemingly insufficient pieces of information. The solution is
as follows:
Since the ages of the three children multiplied are 36, the following age-combinations
are possible:
1 -1-36 1-2-18 1-3-12 1-4-9
1-6- 6 2-2- 9 2-3- 6 3-3-4
The second piece of information, the number of the blue house, did
not provide Captain A with sufficient information. Hence, at least
two of the sums must be equal. From the age-combinations above,
we get two equal sums:
1+6+6=13
2+2+9=13
The last piece of information, that “the oldest one plays piano”,
indicates that one of the children is older than the other two. Hence,
the correct solution is:
The ages of captain B’s three children are 2, 2 and 9 years
old.
This time we have received the Odfjell Quarterly brainteaser from Mr. Bjarne Augestad, Senior
Claims Handler at Odfjell in Bergen. At first sight the problem may seem pretty easy, but after a
closer look I trust many will agree that it is perhaps a bit on the difficult side. Nevertheless, it should
be possible to solve for the eagerly minded among our esteemed readers. Good luck! I welcome
suggestions for brainteasers for future issues.
Despite the obvious beauty of this little puzzle, only five people
chose to submit solutions this time. This is a disappointing drop from
the dozen or so answers last time. However, we have received a
few calls from frustrated readers who apparently failed to solve the
teaser. And I have to admit, yours truly was among those before I saw
the solution myself.
As usual we have drawn the winner among the four correct solutions,
and the prestigious winner this time is Arild Viste, Tradelane
Manager at Odfjell Seachem in Bergen. Congratulations! The prize
is on its way.
odfjell quarterly 19

Greetings From Around the World
Safety Seminar in Singapore
– Focus on safety and quality operation
On April 16th, the 3rd annual bowling
tournament in Singapore was arranged at
Cathay Bowling on Orchard Road.
25 highly skilled bowlers participated in this
odfjell quarterly 20
By Atle Knutsen and Dag Eidsvåg
On May 21st, Odfjell Asia and Odfjell
Seachem jointly arranged a one-day seminar
for owners and ship managers having
vessels on charter to the Odfjell companies.
More than 20 people participated in
the meeting, which were held at Odfjell
Singapore’s offices. The main purpose of
the seminar was to have a general review
and discussion of Odfjell’s expectations as
to fleet and crew performance, as well as
Toralf Sørenes during his presentation.
very prestigious tournament. The bowlers
met at 8 PM for socialising and warming
up, where they were provided food and
beverages. Armed with enough beer in
their bellies they were ready to start the
Some of the participants at the seminar
going through the Odfjell Requirements
and Guidelines Manual.
Odfjell believes it is important to be open
about issues that are critical to safe and
incident-free operations. We require all
owners/managers to report events and
incidents that deviate from planned
performance. Sharing information and
experiences is important to make corrective
actions and to avoid incidents that can have
severe impact on crew safety, customers’
products and our assets. By bringing the
various operators together, we managed
to set the stage for continued focus on
safety and quality. It also brought people
closer together, established relationships
as well as a common understanding of the
challenges.
We strongly believe in prevention of
accidents as the best investment for
everybody involved in the logistics value
chain.
Odfjell Singapore Cosmic Bowling Tournament 2004
tournament, and at five minutes to nine
the first ball smashed into the pins.
After strenuous competition, which also
included karaoke singing over the Bowling
Hall speaker system, the following winners
were announced:
Best bowling team: Steven Chong, Angela
Tan, May Saw, Yok Lian Soh
Best female bowler: Yok Lian Soh
Best male bowler: Bjarte Brendsdal
Best song: Julie Thong
Worst song: Angie Tan
And for those of you who didn’t quite
make it this time, there’s always a new
chance next year.
Picture:
The winning bowling team: (from left)
Angela Tan, May Saw, Yok Lian Soh and
Steven Chong.

May 17th celebration in Singapore
By Atle Knutsen and Dag Eidsvåg
Singapore is a small nation in size, having a total land area of
not more than 647 km 2 (compared to Norway’s 325,000 km 2 ),
However, both Singapore and Norway have a population of in
excess of 4 million people. Singapore is a dominant nation in trade
and commerce in Asia, attracting many international companies
to locate here. More than 6,000 multinational companies have
offices or production in Singapore, of which 60% have their
regional headquarters. This means that many nationalities are
living and working in this small island nation. They all form part
of a multicultural environment, and they are all nourishing their
national heritage and celebrating their national holidays.
A not so traditional Korean
wedding.
By Rob Meijboom, CEO of Odfjell Terminals (Korea).
Working abroad naturally gives a unique opportunity to learn
about local cultures and customs, but may also encourage closer
relationships. When Yong-il Kwon at the OTK Maintenance
Department asked me to officiate at his wedding, I was surprised,
honoured and of course positive. It turned out that Yong-il and his
wife-to-be Hyun-jung Choi wanted the ceremony to be something
special. On March 28th 2004 the respective families and OTK
colleagues were gathered in the Ulsan Wedding Hall to see and
hear the couple exchanges their vows in a ceremony conducted by
a Dutchman in English, nicely translated to Korean by my secretary
Ju-yeon Kim. The first part was kept formal, but after the wedding
vows, I had the pleasure of handing the married couple a rose each.
The exchange of rings is not tradition in Korea, neither is kissing,
but the husband and wife were not hard to ask, to the great joy
of the guests. The ceremony became even more personal as the
exchange of vows included ”to get a lot of kids” and “to form a
soccer-team with Mr. Kwon as a Korean Guus Hiddink” (the Dutch
coach who brought Korea to the finals of the 2002 World Cup).
Norway is a “small” nation in Singapore, with only some 700
Norwegians residing here. However, we also celebrate our
national holidays and in particular our constitution day, May 17th.
This year, many and various events took place during the day. The
midday arrangement with brass band music and a long children’s
procession with flags and banners through the beautiful park area
on the Fort Canning Hill, proved to be a very nice and special event
of the day. It was a super arrangement that catered well to both
children and adults, and that brought us together on our National
day. Especially important when we are Norwegians abroad.
Some of the happy ”Odfjell’ers”
after the May 17th procession
Rob Meijboom with the happy couple and their parents
It was a great honour to receive so much trust from the young
couple, and it will give me fond memories of my stay in Korea.
Interestingly, the local papers reported the event citing it as an
example of good working relations and cultural understanding. It
was even broadcasted on the evening television news.
(The Odfjell Quarterly editor has learned that this is actually
Rob’s second wedding proceeding, having done the same 1994 in
Thailand. Perhaps “Reverend” Meijboom has started practising his
“retirement trade”? )
odfjell quarterly 21

Annual Global Terminals Summit in Rotterdam
Odfjell Terminals held its annual Global
Terminals Summit on June 14th – 16th. This
year Odfjell Terminals (Rotterdam) hosted
the meeting, excellently arranged at the new
and most impressive office building at OTR.
Representatives from all Odfjell terminals
participated; Dalian, Houston, Onsan,
Rotterdam and Singapore, in addition to
the terminal top management from Bergen.
During the three days, a number of relevant
topics were on the agenda. Operational as
well as commercial matters were discussed,
in order to reap all possible synergies
Flumar Officers Seminar
By Roberto Ferreira, Flumar
On May 4th to 6th, Flumar, together with
V-Ships who is responsible for technical
management of our vessels, offered its
officers a three day seminar in Rio de Janeiro.
A group of 14 captains and officers from all
odfjell quarterly 22
between the terminals. In addition, several
people from the head office in Bergen
presented various corporate issues, such as
insurance, quality, ICT, analysis and human
resources management. It is apparent that
Odfjell Terminals has many important
and challenging tasks ahead, not least in
connection with the development of a
common Terminals Management System.
Tuesday evening we were all invited on a
boat trip on board the Port of Rotterdam’s
yacht, where we, in addition to see the port,
our five vessels, attended the seminar during
which relevant subjects were presented and
discussed. This type of seminar is not common
in Brazil. For Flumar this was the second
time, both well received by the seagoing
Back from left: Li, Xiaoguang; Jerry Shreter;
Dis Netland; Mike Beviss; Morten Albriktsen,
Zeger van Asch van Wijck; Sam Dufilho ; Rob
Meijboom; Svein-Gustav Steimler
Front: Li, Chang; Daan Vos; Irgen Iversen;
Marcel van den Nieuwendijk; Paul van
Herrewegen; Bay, Chin Hoo; Wang, Jianping
also enjoyed an excellent dinner. Afterwards
we gathered at a Rotterdam restaurant
to watch the Netherlands draw 1 – 1 with
Germany in the European Cup. A great
evening!
Before departing on Wednesday afternoon
we agreed on a number of action points,
for everyone to work on with. Such summit
meetings clearly are very useful. They
offer ample opportunities for a fruitful
interchange of ideas and experiences. It is
also a good way to enhance teambuilding
within the division, thus improving working
relations across the terminals. We all look
forward to next year’s terminal summit,
preliminary scheduled for Singapore.
Some of the participants at the seminar
personnel. Some invited speakers presented
interesting information on important issues,
such as Insurance & Claims (KGJS), Lubeoil
Treatment and Control (Shell), Vetting &
CDI, Technical and Crew Management,
Fuel Oil Treatment (DNV), amongst others.
Our shore-side colleagues contributed with
presentations about Flumar’s commercial,
operational and administrative activities.
The seminar paid particular attention to
communication as an important tool to
enable the various parties to have a better
understanding of the common problems and
targets, aiming for the best possible results.
Without any doubt the seminar was very
positive, allowing both a good knowledge
transfer and, importantly, the opportunity to
facilitate the contact between our personnel
at sea and on land. Our intention is to
arrange another such meeting at the end
of the year, for personnel that have not yet
participated.

The Demise of
THE QUEEN
Bow Queen was delivered to Chinese breakers in March this year, to
be demolished after close to 30 years of service. The breaking of the
old “majesty” is taking place under orderly conditions at the Hong
Guang Scrapyard in Xinhui in southern China. Odfjell Quarterly has
received this series of interesting but also nostalgic pictures of the
Bow Queen in her various stages of demolition. As we have stated in
another article in this issue: “All good things must come to pass...”
odfjell quarterly 23

Increasing the jetty capacity at
Odfjell Terminals (Rotterdam)
By Theo Kruithof
Another major project that will take place
at Odfjell Terminals (Rotterdam) will be the
construction of a new quay for deep-sea
vessels. Jetty capacity for chemical tankers
is a main concern in the Rotterdam port. At
first sight – if you just look at the overall
Rotterdam numbers – it looks like there are
plenty of berths in Rotterdam. However,
the number of ships calling Rotterdam
frequently exceeds the number of jetties, too
often leading to waiting hours and, thus, to
inefficiencies and added costs.
With shipping being so important to the
group and bearing in mind Odfjell Seachem’s
objectives to have Odfjell Terminals
(Rotterdam) as its home terminal in the
ARA-region, investigations on how to create
an additional jetty at OTR have started.
These studies started already late 2000.
Initially we were focusing on a pier. Later
it became clear that a considerably more
efficient quay could be realized instead, but
only if the neighbouring container depot
could be moved to another location in the
Rotterdam port. After ample discussions, the
Port of Rotterdam, the body responsible for
distributing land in the port-area, succeeded
in finding a new location for our neighbour.
This paved the path for us to further
negotiate the conditions to design the new
berth for deep-sea vessels.
Recently we have reached a formal
understanding with the Port of Rotterdam
and contracts have been signed. During
the last Supervisory Board Meeting we also
received the green light for the investment
from Odfjell’s Board of Directors. Thus, we
have reached yet another milestone for
Odfjell Terminals (Rotterdam).
At this moment we are in the design phase
and we are applying for all required licenses.
Before building the new quay, the existing
Barge-jetty No. 11 must be torn down and
Jetty No. 10 needs to be revamped. The
accompanying illustrations show where the
new jetty will be located (the red oval on
the picture), and our current plans for the
new quay. Our target is to have it ready and
running during third quarter of 2006.
odfjell quarterly 24
The terminal’s jetty arrangement today. Location of the new jetty indicated with the red oval.
Drawings of the new Jetty No. 11.

Quality Section
Although the
Quality Renaissance
Project has
By Freddie Fosse
been introduced
in previous issues of Odfjell Quarterly, I believe
there are still many colleagues who wonder
what quality really is. Depending on position
and background, people tend to have different
understanding of the quality concept. As there
is no final and fixed answer to this, the purpose
of this article is to give you an introduction to
the general and wider understanding of quality
and its relevance and importance to a complex
and high-risk business like ours.
The understanding of quality matures and
expands as an organisation develops. In a
new and fresh business the focus tends to be
on getting procedures in place, not least to
demonstrate a quality focus to the customers.
A semi-developed business will work to ensure
compliance with the procedures and relevant
requirements, while a mature organisation will
direct its quality efforts towards steady business
processes with a minimum of non-planned cost,
so-called cost of non-quality. In our industry,
non-planned costs relate to dealing with spills,
product contaminations and accidents, as well
as ensuring high efficiency and a minimum
of variance. So how do we achieve this? That
is where the Quality Renaissance Project
interferes.
Many professionals claim that quality is all
about customer satisfaction. Whether right
or wrong, the player in the market with the
highest level of customer satisfaction has
undoubtedly a strong competitive
position. A
In this issue of Odfjell Quarterly we will discuss the general understanding of quality and
its importance to complex businesses processes like ours.
What is quality?
satisfied customer will continue to do business
with the supplier(s) providing the best services
at the most competitive cost.
So how do we make sure we deliver to the
satisfaction of our customers? First of all we
need to know how our customers regard our
strengths and weaknesses. To get a better
understanding of this we have initiated a
structured Customer Care survey, which will
provide valuable input to develop and improve
our way of conducting business. The first survey
is now being carried out among some of our
customers in the US, and we look forward to
see how our customers appreciate our services.
Another way of enhancing customer
satisfaction is to handle customer complaints
properly. In most organisations customer
complaints are received and handled quite
decentralised, which in some cases may work
fine. However, it is important to make sure
complaints are dealt with so that the company
as an organization learns and improves. We are
now introducing a proper model for handling
customer complaints, and we will try this out at
Odfjell Seachem.
There are several misconceptions about
quality:
Assertion 1 – Quality means luxury. WRONG!
From an industrial point of view, quality means
to deliver to the expectation of the customer.
Luxury is more of a specification issue.
Assertion 2 – Quality costs extra. WRONG!
Quality is free, but not without efforts. It
is non-quality that costs extra,
i.e. cost related to handling
of spills, contaminations,
accidents and so on.
Assertion 3 –
Quality cannot
be measured.
WRONG!
Q u a l i t y
can be
measured by the most acknowledged standard
worldwide - money, i.e. related to the cost of
non-quality.
Assertion 4 – Quality problems are to be handled
by the Quality Department. WRONG!
The Quality Department is there to create a
positive attitude towards improving quality,
and to measure and report on quality
performance. It is not there to do everyone
else’s job. Quality problems is a common term
for problems related to design, planning,
chartering, operations, service, accounting,
supplies, training and so on.
The most common way of measuring the
quality level of an organisation is by the cost
of non-quality. Thus, this topic should be
of the highest interest to any company or
organization. Some business leaders believe
this cost to be almost zero, but this is usually
a result of lacking recognition of the situation
rather than based on real facts. How large
do we think the cost of non-quality is in our
business?
Let me give you some ideas. In very well run
companies the cost of non-quality is in the
range of about 3-5% of annual turnover. No
business is ever identified having less than 5%
cost of non-quality without structured and
systematic quality efforts. In companies with
little or no quality efforts this figure amounts
to 15 - 20% of turnover, sometimes even more.
As you can imagine the figures are huge. We
know for sure the potential also at Odfjell is
significant.
Quality is about making a competitive and
steady business!
Quality is free, not as a gift, but
without extra cost. What incurs
cost is the lack of quality or “nonquality”.
Quality creates profit;
every dollar that can be saved by
avoiding mistakes or problems is
a dollar extra on the bottom line.
The issue of Quality Management is
like Risk Management – preventing
problems to arise.
odfjell quarterly 25

Kickoff of Star IPS Crew Module
By Bjarte Wallevik,
Surveyor PMS/Hull
During the last 18 months the Star IPS
Crew Module has been available to
most Star IPS ships managed by Odfjell.
The module handles wages accounting
and crew administration, and has been
created on request from both sailing
personnel and our Maritime Personnel
Department. The main goal when
developing the system has been to
ease the workload of the personnel
on board. Several ships have used it or
parts of it the last months, and have
provided valuable feedback. This has
made us ready to officially launch the
module for all Odfjell managed vessels
this May/June.
The main benefits of a fully implemented
module are:
• Standardized wages account
reporting for all vessels.
• Future potential for
transferring administrative
work from the ships to Odfjell
Manila.
• Port clearance lists easily
available in Star IPS (IMO crew
lists etc.).
• Less e-mail needed to Bergen/
Manila. Instead data is
replicated through Star IPS.
• Possible to send an “Odfjell
Fleet Crew List” to all vessels.
We believe that in particular the
“Odfjell Fleet Crew List” will be highly
appreciated amongst our sailors. On
this list, which is based on input to
the system from each ship, the reader
will be able to identify all crew on
board all ships managed by Odfjell. In
odfjell quarterly 26
Lourdes “Lulu” C. Halog from Odfjell Manila reviews data from Bow Firda.
Crew Particulars is the basis for both Wages Accounting and Odfjell Fleet Crew List.
July/August, when according to plan all
vessels will be using the module, we will
launch this crew list. During week 23 key
personnel at Odfjell Manila was trained
in using the Crew Module. The plan is
that they will create individual wages
accounts in Star IPS without requiring
any e-mails from the ships.
When introducing an elaborate tool such
as the Star IPS Crew Module, it would
be very surprising if everything is well
adapted and fully functional already
from the start. The system has been
tested and fine tuned until recently.
With the constructive contributions and
patience from both ships’ crew and the
land organization, the Crew Module
will prove to be a big step ahead when
it comes to crew administration and
accounting on Odfjell managed ships.

Mr. Mum!
Seamen Wives’ Club
Odfjell Quarterly has received this letter/article from the wife of one of Odfjell’s mariners.
Mrs. Poblacion with her husband.
It’s my grandmother’s birthday, and
besides celebrating her it’s time for me to
forget all my worries and daily routines
and give myself a treat. After a week of
preparations for our traditional vacation
in my father’s hometown, I’m ready to
go. It’s an hour travel, and the gentle sea
on my face makes me fall asleep.
In my dream I see my 14-year old
daughter Cindy having fun with her
cousins of her age. She’s a junior
high, but has temporarily given
up school. I found out she wasn’t
attending class regularly, so I thought
she might as well quit for a while. Her
dad is a seaman, and I couldn’t get an
immediate decision from him. There’s
no way to reach him at sea on a short
notice, so I had to decide alone.
Then my five-year old son Christian
pulls my skirt asking me to fix his party
hat. I kneel down to fix it and to kiss
his nose, which I think he’s got from
me. He gives me a warm embrace and
asks me when his dad will ever join
us for Grandma’s birthday. It’s April
and my husband usually has vacation
in December and leaves again in
February or sometimes even sooner.
I smile as I gently pinch his chin and
tell him “soon baby.” Cindy, who is
standing at my back, joins in to say
“Christian, are you still not used to
it?” I don’t know how I am going to
explain it to him.
Though their dad can’t be with them
most of the time, he’s a good husband
and father. He provides for the family
and his time at home he spends with
us. However, when he is out I try
to be more than just a mum to our
two children. I gave up my career
to become a full-pledged housewife
and sometimes a substitute dad to my
children. I change the car wheels, I fix
things around the house, and I play
car racing with Christian. Name it, and
I’ll do the job. Because I’m being both
a mom and a dad at the same time,
my friends call me “Mr. Mum”.
Then I feel a tap on my shoulder and wake
up. It is the bus conductor, and as I look
around I see that I am the only passenger
left on the bus. Everything has been just
a dream, a dream that has allowed me to
take a glance of the possible situation for
my future family.
I’m a newly wed wife of a seaman. We
don’t have any children yet, but I keep
on bracing myself for the challenges
of raising a child on my own while my
husband is away for his work. I keep
thinking on how I am going to explain
to our future children why their dad
By Mrs. Shirley Poblacion
needs to be away from us most of the
time. For now I enjoy my job, though
I know that someday my husband will
ask me give up my career to look after
our children. These are only some of the
many challenges of being a seaman’s
wife. Nevertheless, I was aware of all the
“ifs” and “buts” when I married him, and
I don’t have any regrets.
I know I am not the only one facing
such challenges. For some it can be so
disheartening that they may give up.
Perhaps they don’t know how to face
these trials, or maybe they don’t have
anyone in whom to confide. This thought
has motivated me to suggest that we
organize a Seamen Wives’ Club, to benefit
seamen’s spouses and their families. We
can start by registering as a member at
the e-mail address of Odfjell Quarterly
magazine (quarterly@odfjell.com). If
possible, members of the same area (or
country) can assemble to set the goals
for the activities and to elect their
representatives. An important activity
would be to discuss common problems,
e.g. how raise children. We can also
arrange family days. Odfjell Quarterly is
also willing to allocate space for us, to
submit articles on relevant topics.
I hope we can realize this plan through
our combined efforts. You can give your
reactions through Odfjell Quarterly,
or directly to me at e-mail (idealbabe_
2000@yahoo.com) or call me at +63918-
313-5522.
odfjell quarterly 27

The Personnel Corner
Headquarters Bergen:
Per Christian Jæger
Demurrage Analyst
01.04.2004
Johan Halle
Ship Broker
From Houston to Bergen
01.05.2004
odfjell quarterly 28
RELOCATIONS
IN MEMORY OF
Jan Håkon Pedersen
(10.03.1933 - 17.06.2004)
NEW HIRES
Rønnaug Karlsen Kamlund
Competence Manager
15.05.2004
Samy Habiba
Ship Broker
From Houston to Bergen
15.06.2004
It is with deep regret we have to inform that our
pensioner, Jan H. Pedersen passed away on June 17th
2004. Jan Pedersen joined Odfjell in September 1950.
He was Operation Manager of Odfjell Tankers for many
years, until the summer of 1993. From then on to his
retirement in March 1998 he held a position within
Administration and the Management group.
Our thoughts are with his family.
Odfjell Terminals (Rotterdam):
Rick Vogels
2 nd operator
01.04.2004
IN SERVICE FOR ODFJELL
40 years
Cees Koppenol
Manipulation Co-ordinator
Odfjell Terminals (Rotterdam)
29.06.1964
35 years
Henry Henriksbø
Crewing Officer
Bergen
15.06.1969
25 years
Peter Ooijen
Administrator B
Odfjell Terminals (Rotterdam)
01.05.1979
Perry Diepenhorst
Customer representative
Odfjell Terminals (Rotterdam)
01.06.1979

Rodrigo R Sale
(1957 – 2004)
New members to the Odfjell Board of Directors
By Espen Bjelland
IN MEMORY OF
Orlando B. Ollet
(1959 – 2004)
We are sad to announce the deaths of A.B. Rodrigo R. Sale and Bosun Orlando B. Ollet.
A.B. Rodrigo R. Sale was employed by Odfjell from June 16th 2000 on M/T “NCC MEKKA”. He continued sailing until he
passed away due to injuries sustained from an accident on M/T NCC MEKKA on June 4th, 2004.
Bosun Orlando B. Ollet was employed by Odfjell from September 15th, 2000 on M/T “BOW GORGONILLA”. He continued
sailing until he passed away in hospital on June 10th, 2004, due to injuries sustained from an accident on M/T NCC Mekka.
Both were skilled mariners who received the very best recommendations from their officers and crew. Our thoughts are
with their families.
From the memorial service on board
NCC Mekka
At the Annual General Meeting of Odfjell ASA held May 5th 2004, two new board members were elected and consequently the Board
of Directors increased from five to seven members. The two new board members are Mr. Stein Pettersen and Mr. Laurence W. Odfjell.
Stein Pettersen is a partner with the law firm of Wikborg, Rein & Co. in Bergen, Norway, with focus on financing,
company law, contractual law, tax law and legal procedure. Mr. Pettersen was appointed a Supreme Court
Advokate in 1993. He has experience from boards within the banking, shipping, shipbuilding and trading sectors.
Stein Pettersen is 51 years old, married with three children and lives in Bergen.
Laurence W. Odfjell is currently Commercial Director of Odfjell Vineyards S. A. in Chile and Group Project Manager
for the privately owned Odfjell tank terminals in South America. He holds a Master Degree in Architecture from
Yale University and has been instrumental in the construction of Odfjell Vineyards in Chile. Laurence Odfjell is the
son of B. D. Odfjell jr., the Chairman of the Board, he is 38 years old, single and lives in São Paulo, Brazil.
The Board of Directors of Odfjell ASA consists of Bernt Daniel Odfjell jr. (Chairman), Terje Storeng, Peter G. Livanos, Reidar Lien,
Marianna Moschou, Stein Pettersen and Laurence W. Odfjell.
odfjell quarterly 29

Fleet, terminal and container overview
odfjell quarterly 30
GLOBAL TRADE
OWNED:
T/C:
SHIP YEAR BUILT DWT CBM
STAINLESS
STEEL, CBM
Bow Star * 2004 39 832 52 126 52 126 40
Bow Sun 2003 39 842 52 126 52 126 40
Bow Firda * 2003 37 427 40 515 40 515 47
Bow Chain * 2002 37 518 40 515 40 515 47
Bow Favour 2001 37 438 40 515 40 515 47
Bow Century 2000 37 438 40 515 40 515 47
Bow Fortune 1999 37 395 40 515 40 515 47
Bow Cecil * 1998 37 345 40 515 33 236 47
Bow Flora 1998 37 369 40 515 33 236 47
Bow Cardinal 1997 37 446 41 487 34 208 52
Bow Faith 1997 37 479 41 487 34 208 52
Bow Cedar 1996 37 455 41 608 34 329 52
Bow Fagus 1995 37 375 41 608 34 329 52
Bow Clipper 1995 37 166 41 492 34 213 52
Bow Flower 1994 37 221 41 492 34 213 52
Bow Sea 1978 27 950 34 656 21 035 43
Bow Hunter 1983 23 002 25 026 21 031 28
Bow Pioneer 1982 23 016 25 965 20 969 28
Bow Eagle 1988 24 728 32 458 19 662 25
Bow Viking 1981 33 590 40 956 21 745 36
Bow Fighter 1982 34 982 41 184 6 299 34
Bow Lancer 1980 35 100 42 468 6 252 34
Bow Heron 1979 35 289 42 109 5 882 31
Bow Cheetah 1988 40 258 47 604 - 29
Bow Leopard 1988 40 249 47 604 - 29
Bow Lion 1988 40 272 47 604 - 29
Bow Panther 1986 40 263 47 604 - 29
Bow Puma 1986 40 092 47 604 - 29
Bow Petros 1984 39 722 47 963 - 28
Bow Transporter 1983 39 738 47 963 - 28
Bow Lady 1978 32 225 41 354 3 077 42
Bow Princess 1976 32 362 42 480 1 400 42
Bow Peace 1987 45 655 52 173 2 167 23
Bow Power 1987 45 655 52 173 2 167 23
Bow Pride 1987 45 655 52 173 2 167 23
Bow Prima 1987 45 655 52 173 2 167 23
Bow Prosper 1987 45 655 52 173 2 167 23
Bow Maasstad 1983 38 039 48 866 - 22
Bow Maasstroom 1983 38 039 48 866 - 22
Bow Maasslot 1982 38 039 48 866 - 22
Bow Antisana 1989 8 192 9 899 5 777 22
Bow Gorgonilla 1989 8 192 9 899 5 777 22
NCC Jubail 1996 37 499 41 488 34 209 52
NCC Mekka 1995 37 272 41 588 34 257 52
NCC Riyad 1995 37 274 41 492 34 213 52
NCC Yamamah 1977 28 053 34 656 21 035 43
NCC Jizan 1976 28 024 34 656 21 035 43
NCC Jouf 1976 28 026 34 656 21 035 43
NCC Madinah 1976 28 053 34 656 21 035 43
NCC Asir 1983 23 001 24 965 20 969 28
NCC Arar 1982 23 002 24 965 20 969 28
NCC Baha 1988 24 728 32 458 19 662 25
Bow Sky 1977 28 083 34 656 21 035 43
Bow Neptun 1976 28 060 34 656 21 035 43
Bow Saturn 1976 28 030 34 656 21 035 43
Bow Merkur 1975 27 952 34 656 21 035 43
Fertility L 1987 45 507 52 173 2 167 23
Fraternity L 1987 45 507 52 173 2 167 23
Brage Atlantic 1995 17 460 19 587 19 587 22
Brage Pacific 1997 17 460 18 620 18 620 24
Isola Blue 2001 26 660 28 115 28 115 27
Bow Andino 2000 16 121 17 270 17 270 30
Hibaya Park 1990 13 921 16 053 10 721 24
Number of ships: 63 2 097 053 2 455 089 1 159 746
NUMBER
OF TANKS

REGIONAL TRADE
SHIP YEAR BUILT DWT CBM
OWNED: Bow Master 1999 6 046 6 878 6 878 14
Bow Mate 1999 6 001 6 864 6 864 14
Bow Pilot 1999 6 000 6 865 6 865 14
Bow Sailor 1999 6 000 6 870 6 870 14
Bow Marino 1988 11 289 11 445 6 386 17
Bow Giovanni 1987 11 290 11 445 6 386 17
Bow Andes (50 %) 1977 28 060 34 756 21 136 43
Bow Pacifico (50%) 1982 18 657 22 929 10 849 31
Owl Trader 1982 12 450 14 482 8 070 22
Angelim (50 %) 1985 10 259 10 136 6 500 18
Araucaria (50 %) 1984 10 259 10 159 6 500 18
Jatai (50 %, LPG) 1979 4 452 4 031 - 3
T/C: Bow de Rich 2003 12 452 13 300 13 300 22
Bow Wallaby 2003 11 951 13 486 13 486 22
Bow de Feng 2002 12 514 13 289 13 289 22
Bow West 2002 12 503 13 299 13 299 22
Bow de Silver 2000 11 747 12 296 12 296 20
Bow de Jin 1999 11 752 12 296 12 296 20
Bow Asia 2004 9 901 10 866 10 866 20
Bow Singapore 2004 9 888 10 867 10 867 20
Bow Wave 1999 8 594 9 225 9 225 20
Bow Wind 1999 8 587 9 226 9 226 20
Jacaranda (50%) 1978 9 970 9 924 5 877 17
Aragas (50 %, LPG) 1983 9 300 8 026 - 5
Multitank Balearia 1998 5 870 5 941 5 941 20
Multitank Batavia 1998 5 870 5 941 5 941 20
Multitank Badenia 1997 5 870 5 941 5 941 20
Multitank Bolognia 1997 5 870 5 941 5 941 20
Multitank Bracaria 1997 5 870 5 941 5 941 20
Multitank Brasilia 1997 5 870 5 941 5 941 20
Multitank Bahia 1996 5 870 5 941 5 941 20
Multitank Britannia 1996 5 870 5 941 5 941 20
Number of ships: 32 306 882 330 487 264 858
YARD DELIVERY DWT OWNER STATUS
ON ORDER: NB Szczecin - B588/III/3 8/2004 39 500 Odfjell
NB Szczecin - B588/III/4 1/2005 39 500 Odfjell
NB Szczecin - B588/III/5 6/2005 39 500 Odfjell
NB Szczecin - B588/III/6 12/2005 39 500 Odfjell
NB Szczecin - B588/III/7 6/2006 39 500 Odfjell Option
NB Szczecin - B588/III/8 12/2006 39 500 Odfjell Option
NB Usuki (Bow Americas) 8/2004 19 000 Time-charter
NB Shin Kurushima
(Bow Santos) 11/2004 19 990 Time-charter
NB Fukuoka 10/2005 19 700 Time-charter
NB Shin-Kurushima 12/2005 19 990 Time-charter
NB Kitanihon 8/2005 30 000 Time-charter
NB Kitanihon 5/2006 30 000 Time-charter
NB Kitanihon 9/2006 19 800 Time-charter
NB Kitanihon 11/2006 19 800 Time-charter
Number of newbuildings: 14 415 280
* - Vessel beneficially owned through financial lease.
TANK TERMINALS
STAINLESS NUMBER
TERMINAL LOCATION SHARE CBM STEEL, CBM OF TANKS
Odfjell Terminals (Rotterdam) BV Rotterdam, NL 100 % 1 540 000 31 000 300
Odfjell Terminals (Houston) LP Houston, USA 100 % 270 563 81 902 92
Odfjell Terminals (Dalian) Ltd Dalian, China 64 % 59 700 5 750 35
Odfjell Terminals (Korea) Co Ltd Onsan, Korea 50 % 109 500 3 300 39
Oiltanking Odfjell Terminal Singapore Ltd Singapore 50 % 213 000 5 700 51
VOTTN Ltd (Ningbo) Ningbo, China 12.5 % 63 500 7 900 36
Total capacity 2 256 263 135 552 553
TANK CONTAINERS
7 360 units operated as per June 30th, 2004.
STAINLESS
STEEL, CBM
NUMBER
OF TANKS
odfjell quarterly 31

odfjell quarterly 32
OFFICES AND ADDRESSES
MAIN OFFICE
Odfjell ASA - Odfjell Seachem AS
Conrad Mohrs veg 29, P.O.Box 6101 Postterminalen
5892 Bergen, Bergen, NORWAY
Tel: +47 5527 0000
Fax: +47 5528 4741
Fax: +47 5527 9070 (Chartering/Operations)
INTERNATIONAL OFFICES
Odfjell USA LP
12211 Port Road
Seabrook, TX 77586, USA
Tel: +1 713 844 2200
Fax: +1 713 844 2211
Odfjell Singapore Pte Ltd
6 Shenton Way, # 27-08/09 DBS Tower 2
SINGAPORE 068809
Tel: +65 6349 1300
Fax: +65 6224 2285
Odfjell Japan Ltd
Ogawa Bldg. 8F
2-2 Uchikanda 1-Chome
Chiyoda-ku, Tokyo 101-0047, JAPAN
Tel: +81 3 3259 8555
Fax: +81 3 3259 8558
Odfjell Netherlands BV
Oude Maasweg 6, P.O.Box 5010
3197 XC Rotterdam-Botlek
The NETHERLANDS
Tel: +31 102 953 666
Fax: +31 102 953 668
Odfjell Brasil Ltda
Av. Paulista 460 - 18 andar
CEP 01310-904 Sao Paulo SP, BRAZIL
Tel: +55 11 3549 5800
Fax: +55 11 3549 5808
Odfjell Shanghai
Unit 2309 23/F CITIC Square
1168 Nanjing Road West
Shanghai, 200041 P.R. CHINA
Tel: +86 215 298 4068
Fax: +86 215 261 0288
Odfjell Argentina SA
Alicia Moreau de Justo 1960
Office no. 202 - Puerto Madero
1107 Buenos Aires, ARGENTINA
Tel: +54114 313 7837
Fax: +54114 313 4619
Odfjell Australasia Pty Limited
Suite 4, Level 1
443 Little Collins Street
Melbourne VIC 3001 AUSTRALIA
Tel: +61 3 9642 2210
Fax: +61 3 9642 2214
Odfjell India
A-26, Nandbhuvan Industrial Estate
Mahakali Caves Road, Andheri (East)
Mumbai 400093, INDIA
Tel: +91 22 5695 4701
Fax: +91 22 5695 4707
Odfjell Seachem South Africa Pty Ltd
B & P House
84 Armstrong Avenue
La Lucia Ridge
Durban 4051, SOUTH AFRICA
Tel: +27 31 5728180
Fax: +27 31 5728188
National Chemical Carriers Ltd Co
Room 301, 3rd Floor, Al-Akariyah Bldg No 1
Sitteen Street, Malaz Area
P.O. Box 8931
Riyadh 11492, SAUDI ARABIA
Tel: +966 1 477 3934
Fax: +966 1 476 4328
Odfjell Korea Co. Ltd.
Room 1301, Dongbu-Dadong Bldg.
# 103, Da-Dong, Jung-Gu
Seoul
KOREA
Tel: +82 2 775 9760
Fax: +82 2 775 9761
Odfjell Manila
c/o Magsaysay Maritime Corp.
5th floor, 520 t.m. Kalaw Street,
Ermita
Manila, PHILIPPINES
Tel: + 63 2 526 9773
Fax: + 63 2 525 7720
Odfjell Dubai
c/o Sharaf Shipping Agency
Sharaf Building, Al Mina Road
P.O. Box 576,
Dubai, UNITED ARAB EMIRATES
Tel: +971 4 351 9785
Fax: +971 4 351 9756
Terquim SA
Molo Sur s/n, Casilla 148
San Antonio, CHILE
Tel: +56 35 211 050
Fax: +56 35 211 161
Odfjell (UK) Ltd
14 Headfort Place
London SW1X 7DH
UNITED KINGDOM
Tel: +44 207 823 0605
Fax: +44 207 823 0606
Odfjell Ahrenkiel Europe GmbH
Gurlittstrasse 11
Postfach 100 220
20001 Hamburg
GERMANY
Tel: +49 40 24838 307
Fax: +49 40 24838 319
REGIONAL OFFICES
Odfjell Asia Pte Ltd
6 Shenton Way, # 27-08/09 DBS Tower 2
SINGAPORE 068809
Tel: +65 6349 1300
Fax: +65 6224 2285
Odfjell Americas
12211 Port Road
Seabrook, TX 77586, USA
Tel: +1 713 844 2200
Fax: +1 713 844 2233
Flumar Transportes Fluviais e Maritimos Ltda
Av. Paulista 460 - 18 andar
CEP 01310-904 Sao Paulo SP, BRAZIL
Tel: +55 11 3549 5800
Fax: +55 11 3549 5807
TANK TERMINALS
Odfjell Terminals (Houston) LP
12211 Port Road
Seabrook, TX 77586, USA
Tel: +1 713 844 2300
Fax: +1 713 844 2355
Odfjell Terminals (Rotterdam) BV
Oude Maasweg 6, P.O.Box 5010
3197 KJ Botlek-rt
The NETHERLANDS
Tel: +31 102 953 400
Fax: +31 104 160 840
Odfjell Terminals (Dalian) Ltd
No. 3 Binhai North Road
Zhongshan District
Dalian 116001, P.R. CHINA
Tel: +86 411 8262 9701
Fax: +86 411 8262 3707
Odfjell Terminals (Korea) Co., Ltd.
136, Cheongyong-Ri
Onsan-Eup, Ulju-Gun
Ulsan, SOUTH KOREA
Tel: +82 522 311 600
Fax: +82 522 376 636
Oiltanking Odfjell Terminal Singapore Pte Ltd
1 Seraya Avenue
SINGAPORE 628208
Tel: +65 6473 1700
Fax: +65 6479 4500
VOTTN, Ningbo Ltd
Jetty No. 16 Zhenhai Port Area
No.1 Zhaobao Shan Rd., Zhenhai District
Ningbo, P.R. CHINA 315200
Tel: +86 574 627 5929
Fax:+ 86 574 627 5931
TANK CONTAINERS
Hoyer-Odfjell B.V.
P.O. Box 5025
3197 XG Botlek RT
The Netherlands
Tel: +31 102 631 600
Fax: +31 102 631 699
Hoyer-Odfjell Brasil
Av. Paulista 460 - 18 andar
CEP 01310-904 Sao Paulo SP, BRAZIL
Tel: +55 11 3549 5800
Fax: +55 11 3549 5839
Hoyer-Odfjell China
21C, Est Ocean Centre
588 Yan An Road East
Shanghai 200 001, CHINA
Tel: +86 216 351 9641
Fax: +86 216 351 9747
Hoyer-Odfjell Dubai
c/o Sharaf Shipping Agency
Al Mina Road
P.O. Box 576,
Dubai, UNITED ARAB EMIRATES
Tel: +971 4 3511 690
Fax: +971 4 3511 467
Hoyer-Odfjell Singapore
6 Shenton Way, # 27-10, DBS Tower 2
SINGAPORE 068809
Tel: +65 6223 4073
Fax: +65 6225 6798
Hoyer-Odfjell USA
16055 Space Center Blvd.
Suite 500
Houston, Texas 77062 USA
Tel:+1 281 853 1000
www.odfjell.com