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Heartbeat July 2020

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Lockdown through the eyes of<br />

frontline medics<br />

COVID-19<br />

BBC presenter Mary Rhodes presented<br />

Midlands Today from the lawn of City<br />

Hospital<br />

Our frontline medics were the focus in a<br />

live broadcast of the popular news show<br />

BBC Midlands Today to mark 100 days<br />

of lockdown. Filmed at City Hospital, the<br />

show’s host Mary Rhodes delivered the<br />

30 minute broadcast from the lawn at<br />

the front of the emergency department,<br />

speaking to Dr Sarb Clare, Acute<br />

Medicine Consultant, and Deputy Medical<br />

Director about her experiences.<br />

Dr Clare spoke in-depth about how she, along<br />

with colleagues, had been coping throughout<br />

the pandemic and the importance of patients<br />

accessing care. This is particularly important<br />

right now as we were keen to stress that<br />

patients can visit the hospital safely knowing<br />

that they are protected from the transmission<br />

of the virus. We have implemented a number<br />

of safety measures to ensure public safety<br />

is not compromised. This news story was a<br />

good way to get this message across to many<br />

within our region.<br />

The pandemic saw our workplace<br />

overwhelmed by kindness and<br />

support from the local community and<br />

businesses.<br />

As members of the public panicked and<br />

started to do more shopping than they<br />

would normally, the shops ran dry; meaning<br />

colleagues who were working long hours<br />

to fight COVID-19 were unable to find<br />

essentials in their local supermarkets.<br />

To save the day, in stepped local communities<br />

and businesses who donated a whole range<br />

of essential products to colleagues. Amanda<br />

Winwood, Fundraising Manager, Your Trust<br />

Charity was at the forefront, arranging and<br />

co-ordinating deliveries.<br />

She said: “It was truly amazing how<br />

everyone came together to help our staff.<br />

The donations we received were valued at<br />

over £300,000 which is unprecedented.<br />

“I would like to thank all the community<br />

groups and businesses who came forward.<br />

I would particularly like to call out Sewa<br />

Dr Lorna Bagshaw, Consultant<br />

Paediatrician, is filmed by the BBC<br />

Afterwards, pre-recorded interviews with Dr<br />

Clare, Dr Nick Sherwood, Joint Clinical Lead for<br />

Critical Care Services and Mel Roberts, Deputy<br />

Chief Operating Officer were shown.<br />

They spoke about their own experiences of<br />

dealing with the virus. Dr Sherwood recalled:<br />

“This has been the hardest three months of<br />

my life. Having played a major part in the flu<br />

pandemic, we felt it was going to be a bit<br />

like that, but it wasn’t. It was a much harder<br />

challenge than influenza.”<br />

And he warned: “This is not over, it’s easy to<br />

think that coronavirus is done, it’s cured, but it<br />

isn’t. It’s still there and there is a real chance it<br />

could come back. We need to make sure that<br />

we prevent a second surge by social distancing<br />

and being sensible because I don’t want to go<br />

through what I’ve been through in the last few<br />

months.”<br />

Dr Clare told the BBC: “For me, I’ll always<br />

remember the fear in everyone’s eyes; the<br />

patients’ eyes, colleagues’ eyes. There was real<br />

Community and businesses thanked<br />

as donations come to an end<br />

Day Community Group who provided snacks<br />

and drinks for wellbeing packs, Prestige Suite<br />

who provided chilled meals and fresh fruit for<br />

colleagues working out of hours, NewG420<br />

for donating £25k of toiletries and cleaning<br />

products, Gaijin Sushi for supplying 300 meals<br />

for four weeks, Meals for NHS for supplying<br />

out of hours frozen meals for ten weeks and<br />

Work Perks for linking with businesses and<br />

supplying drinks and snacks.<br />

As lockdown has eased and we've started to<br />

get back to some normality we have stopped<br />

accepting donations. We recognise that there<br />

are those in greater need in our communities<br />

who are experiencing job losses and financial<br />

hardship.<br />

upheaval, lots of change, lots of rapid<br />

change. Upskilling ourselves in a condition<br />

we knew nothing about and learning<br />

about a new disease that we’d never dealt<br />

with.” Whilst Mel added: “The teamwork<br />

and the support we’ve offered one<br />

another is probably the one thing that I<br />

will take away from this.”<br />

Earlier in the day, a TV crew had spent<br />

time talking to staff and patients, including<br />

Fred Hadley, who had come into the<br />

hospital to undergo a heart procedure<br />

by Dr Shamim Rahman. The consultant<br />

and registrar Dr George Hunter were able<br />

to successfully unblock an artery using<br />

specialist equipment.<br />

Fred told the presenter: “I am here to have<br />

a very important procedure done. I am not<br />

put off by the pandemic as this is essential.<br />

I would urge other patients who have<br />

appointments to make sure they attend.”<br />

Fred was discharged later that day.<br />

Meanwhile, Consultant Paediatrician<br />

Lorna Bagshaw, along with Staff Nurse<br />

Zoe Crookes were both interviewed in<br />

the new Children’s Emergency Care Unit,<br />

showcasing the new facility to viewers,<br />

following a £1.2 million refurbishment.<br />

The support was truly overwhelming<br />

and we are now working on plans to<br />

permanently commemorate all the groups<br />

that stepped in to help us."<br />

Communities and businesses donated a range of essential products to our colleagues<br />

5

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