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Jeweller - July, Edition I 2020

» Talking stock: Simple strategies to maximise profits on your product » Fine resilience: First instalment of the 2020 State of the Industry Report » History lesson: Evolution of jewellery chain stores over the past decade

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Chains through the decade | STATE OF THE INDUSTRY<br />

<strong>2020</strong><br />

STORE COUNT<br />

Top 5<br />

Resilient<br />

Chains<br />

continual increase in shopping centre<br />

tenancy costs – particularly persquare-metre<br />

rents – has resulted in an<br />

unsustainable business model, especially<br />

when ‘rent’ includes a percentage of sales.<br />

This structure further reduces the margin<br />

on already low-margin items.<br />

The collapse of 343 fashion<br />

jewellery stores, along with<br />

Colette’s 99 stores currently being<br />

in the hands of administrators,<br />

leads to the question: why has<br />

the retail landscape changed so<br />

drastically over the past decade<br />

for the lower end of the market?<br />

Fine jewellery chains’ resilience<br />

If one considers the long list of apparel and<br />

accessories chains that have collapsed<br />

over the past five years – including Roger<br />

David, Marcs, Ed Harry, Rhodes & Beckett,<br />

Bardot, and Jeanswest, among others – as<br />

well as international chains which have<br />

withdrawn from the Australian market, such<br />

as Topshop, Esprit, Jigsaw, and Karen Millen,<br />

fine chains have been surprisingly resilient.<br />

Michael Hill Australia has expanded<br />

throughout the past decade, with 12 more<br />

stores in <strong>2020</strong> (156) than it had in 2010 (144).<br />

However, those figures belie the fact that the<br />

company went through major upheaval when<br />

it exited the US market in 2018, closing nine<br />

stores.<br />

5 additional stores<br />

since 2010<br />

5 additional stores<br />

since 2010<br />

No store closures<br />

since 2010<br />

Only one fewer<br />

store since 2010<br />

Only one fewer<br />

store since 2010<br />

At that time, the Australian store count<br />

had reached 172, which means that since<br />

2010, when its store count was 144, it<br />

opened as many as 28 stores to February<br />

2018 – yet in the ensuing period it has<br />

closed 16 stores (see chart page 40).<br />

Michael Hill experienced a number of<br />

other ups and downs. The ASX-listed<br />

company decided to expand its ‘brand’<br />

offering by establishing a new retail chain<br />

in 2014 called Emma & Roe – named<br />

after founder Sir Michael Hill’s daughter<br />

Emma and his wife’s maiden name, Roe.<br />

The new stores attempted to specialise<br />

in ‘demi-fine’ charms, bracelets,<br />

necklaces, earrings and stackable rings.<br />

The concept was trialled for 18 months,<br />

beginning in five Queensland stores<br />

in 2013 under the Captured Moments<br />

brand. After receiving “encouraging<br />

results”, the company opened its first<br />

Emma & Roe concept store in Mackay,<br />

Queensland, in April 2014.<br />

Even though the number of Emma &<br />

Roe stores quickly increased, the venture<br />

ultimately proved unsuccessful. By June<br />

2018 then-CEO Phil Taylor announced<br />

the closure of all 36 stores.<br />

The ‘big boy’ of the Australian jewellery<br />

industry, James Pascoe Ltd (JPL), the<br />

owner of Prouds, Goldmark and Angus<br />

& Coote, remains the largest group, as<br />

it was in 2010. Since then it has had a<br />

net loss of only 10 stores, or 2 per cent,<br />

declining from 469 to 459.<br />

While the result is impressive, like<br />

Michael Hill, the company has<br />

rationalised its store mix and footprint<br />

TABLE 3: FINE & FASHION JEWELLERY<br />

CHAINS’ STORE COUNT <strong>2020</strong><br />

Chain<br />

Stores<br />

Prouds 261<br />

Michael Hill 156<br />

Lovisa 140<br />

Pandora # 125<br />

Angus & Coote 122<br />

Colette* 99<br />

Goldmark 76<br />

Wallace Bishop 38<br />

Zamels 37<br />

Shiels 36<br />

Mazzucchelli's 30<br />

Bevilles 24<br />

Salera’s 20<br />

Hoskings 16<br />

Gregory 15<br />

Silver Shop 7<br />

Graham's 6<br />

Regency 6<br />

Anthonys 5<br />

Hardy Brothers 5<br />

TOTAL 1224<br />

# Pandora was not included on the Chain Store list in<br />

2010 as it was defined as a ‘brand-only’ store while<br />

* Colette did not exist as a chain in 2010 however, it<br />

is now under administration<br />

Prouds<br />

Angus & Coote<br />

CHART 2: PROUDS, ANGUS & COOTE AND GOLDMARK STORE GROWTH SINCE 2003<br />

Goldmark<br />

PROUDS STORES<br />

Stores<br />

300<br />

200<br />

100<br />

0<br />

2003 2007 2010 <strong>2020</strong><br />

ANGUS & COOTE STORES<br />

Stores<br />

150<br />

100<br />

50<br />

0<br />

2003 2007 2010 <strong>2020</strong><br />

Stores<br />

150<br />

100<br />

50<br />

0<br />

2003 2007 2010 <strong>2020</strong><br />

The above charts show the growth of the three James Pascoe Ltd (JPL) chains stores. It should be noted that Angus & Coote and Goldmark were not part of JPL in 2003, which acquired the<br />

ASX-listed Angus & Coote in a reverse takeover deal for $76 million in 2007.<br />

GOLDMARK STORES<br />

<strong>July</strong> <strong>2020</strong> | 35

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