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Page 11 T O M INTERVIEW <strong>June</strong> <strong>2020</strong> „Yardi‘s technology roadmap has produced numerous innovations“ Interview with Neal Gemassmer, Vice President of the software company The American software group Yardi, which is also based in Germany (Mainz), is primarily engaged in the design, development and support of software solutions for investment and property management in the real estate industry. The company offers comprehensive business solutions for every segment of the industry. In an interview, Neal Gemassmer, Vice President of the company, talks about the technological development in Yardi‘s almost forty-year history, provides exciting insights into the latest innovations and initiatives in the field of energy efficiency and ventures a look at the development of the industry in the next two to five years. Yardi started as a small software start-up and is now in its fourth decade of company history. How has the company‘s technology evolved during this time? Neal Gemassmer: A lot has changed since 1984. Yardi‘s technology roadmap has produced numerous innovations. Our focus has not changed and remains to meet the evolving needs of the real estate industry and to help our customers provide the best possible service and improve their business results. Yardi was one of the first startups to focus on property management software. At that time, the focus was on the core areas of property management and accounting. Since then, we have greatly expanded our product and service offerings. We were one of the first real estate technology companies to move to the cloud and our SaaS model has proven to be extremely successful. With a focus on mobility, connectivity and efficiency for users, we now offer a unique role-based ecosystem of solutions and interfaces for key positions in property management. Whether you are an asset manager, investment manager, property manager, or marketer, Yardi offers a variety of solutions designed to connect Neal Gemassmer, Vice President Yardi. teams throughout the property lifecycle using a single source of data. Today, Yardi employs over 7,000 people worldwide and is active in more than 80 countries. The company‘s customers include investors and operators of various classes of real estate, from fund and property management to commercial real estate including offices, industrial and retail properties, co-working and flexible workplaces, residential properties and student housing. Can you give us an insight into the latest innovations at Yardi? What do you think is the most exciting product in the pipeline? Neal Gemassmer: We have Photo: Yardi creatively summarized Yardi‘s technology solutions according to four essential principles: - Fully networked property management and accounting: Core solutions for property management and accounting such as Yardi Procure to Pay for paperless billing, - E-Commerce: Café products that provide a great user experience for external users such as prospects or suppliers, - Operational Performance: Technologies that improve business processes, such as actionable data analysis and - Building operation: Technologies that can be connected to IoT and building infrastructure. With the optimal combination of Yardi solutions, our customers can create a technology ecosystem that increases satisfaction, revenue, and operational and business efficiency. It is imperative that we enable our customers to work flexibly, whether they work on-site or remotely. We continue to invest in our mobile apps so that users of our technology can access their data easily and role-based on the go. We also offer apps and portals targeted at real estate companies‘ customers and are constantly developing them further. Our tenant app is now also available as a white-label version, making our app your app. One of the main topics of recent times was the introduction of our new asset management solution Yardi Elevate. Yardi Elevate provides detailed operational information and forward-looking forecasts with recommendations for action, helping teams to improve asset performance by reducing costs, minimizing risk and increasing revenue. Elevate uses portfolio data and AI to improve operational performance and is designed to improve strategic decision-making in asset management. How does Yardi differ from competitors? Neal Gemassmer: What sets us apart in the market is the provision of truly networked and integrated technologies, all developed internally and accessible in real time from a single cloud-based platform. It is important to us to bring the benefits of a fully networked system, exceptional data security and low total cost of ownership to our customers. Apart from that, we also understand that some customers want the option of continuing to use other technologies. Of course we are happy to support them in this. With Yardi Aspire, formerly Yardi eLearning, we also offer our customers a comprehensive training platform. The Aspire platform allows for verifiable knowledge sharing and training and promotes the personal development of the employees in our customers‘ teams.
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