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Credit Management July and August 2020

The CICM magazine for consumer and commercial credit professionals

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Cr£ditWho?<br />

CICM Directory of Services<br />

FOR ADVERTISING INFORMATION<br />

OPTIONS AND PRICING CONTACT<br />

russell@cabbells.uk 0203 603 7937<br />

CREDIT MANAGEMENT SOFTWARE<br />

DATA AND ANALYTICS<br />

INSOLVENCY<br />

ESKER<br />

Sam Townsend Head of Marketing<br />

Northern Europe Esker Ltd.<br />

T: +44 (0)1332 548176 M: +44 (0)791 2772 302<br />

W: www.esker.co.uk LinkedIn: Esker – Northern Europe<br />

Twitter: @EskerNEurope Esker.blog<br />

Esker’s Accounts Receivable (AR) solution removes the all-toocommon<br />

obstacles preventing today’s businesses from collecting<br />

receivables in a timely manner. From invoice delivery to cash<br />

application, Esker automates each step. Esker's automated AR<br />

system powered by TermSync helps companies modernise without<br />

replacing their core billing <strong>and</strong> collections processes. By simply<br />

automating what should be automated, customers get the post-sale<br />

experience they deserve <strong>and</strong> your team gets the tools they need.<br />

C2FO<br />

C2FO Ltd<br />

105 Victoria Steet<br />

SW1E 6QT<br />

T: 07799 692193<br />

E: anna.donadelli@c2fo.com<br />

W: www.c2fo.com<br />

C2FO turns receivables into cashflow <strong>and</strong> payables into income,<br />

uniquely connecting buyers <strong>and</strong> suppliers to allow discounts in<br />

exchange for early payment of approved invoices. Suppliers access<br />

additional liquidity sources by accelerating payments from buyers<br />

when required in just two clicks, at a rate that works for them.<br />

Buyers, often corporates with global supply chains, benefit from the<br />

C2FO solution by improving gross margin while strengthening the<br />

financial health of supply chains through ethical business practices.<br />

Menzies<br />

T: +44 (0)2073 875 868 - London<br />

T: +44 (0)2920 495 444 - Cardiff<br />

W: menzies.co.uk/creditor-services<br />

Operating across seven UK offices, Menzies LLP is an accountancy<br />

firm delivering traditional services combined with strategic<br />

commercial thinking. Our services include: advisory, audit,<br />

corporate <strong>and</strong> personal tax, corporate finance, forensic accounting,<br />

outsourcing, wealth management <strong>and</strong> business recovery –<br />

the latter of which includes our specialist offering developed<br />

specifically for creditors. For more information on this, or to see<br />

how the Menzies <strong>Credit</strong>or Services team can assist you, please<br />

visit: www.menzies.co.uk/creditor-services. Bethan Evans, Partner<br />

<strong>and</strong> Head of Menzies <strong>Credit</strong>or Services, email: bevans@<br />

menzies.co.uk <strong>and</strong> phone: +44 (0)2920 447512<br />

LEGAL<br />

SERRALA<br />

Serrala UK Ltd, 125 Wharfdale Road<br />

Winnersh Triangle, Wokingham<br />

Berkshire RG41 5RB<br />

E: r.hammons@serrala.com W: www.serrala.com<br />

T +44 118 207 0450 M +44 7788 564722<br />

Serrala optimizes the Universe of Payments for organisations seeking<br />

efficient cash visibility <strong>and</strong> secure financial processes. As an SAP<br />

Partner, Serrala supports over 3,500 companies worldwide. With<br />

more than 30 years of experience <strong>and</strong> thous<strong>and</strong>s of successful<br />

customer projects, including solutions for the entire order-tocash<br />

process, Serrala provides credit managers <strong>and</strong> receivables<br />

professionals with the solutions they need to successfully protect<br />

their business against credit risk exposure <strong>and</strong> bad debt loss.<br />

identeco – Business Support Toolkit<br />

Compass House, Waterside, Hanbury Road, Bromsgrove,<br />

Worcestershire B60 4FD<br />

Telephone: 01527 549 531 Email: info@identeco.co.uk<br />

Web: www.identeco.co.uk<br />

identeco’s Business Support Toolkit is an online portal connecting<br />

its subscribers to a range of business services that help them to<br />

engage with new prospects, underst<strong>and</strong> their customers <strong>and</strong><br />

mitigate risk. Annual subscription is £79.95 per year for unlimited<br />

access. Providing company information <strong>and</strong> financial reports,<br />

director <strong>and</strong> shareholder structures as well as a unique financial<br />

health rating, balance sheets, ratio analysis, <strong>and</strong> any detrimental<br />

data that might be associated with a company. Other services also<br />

included in the subscription include a business names database,<br />

acquisition targets, a data audit service as well as unlimited,<br />

bespoke marketing <strong>and</strong> telesales listings for any sector.<br />

FINANCIAL PR<br />

Shoosmiths<br />

Email: paula.swain@shoosmiths.co.uk<br />

Tel: 03700 86 3000 W: www.shoosmiths.co.uk<br />

Shoosmiths’ highly experienced team will work closely with credit<br />

teams to recover commercial debts as quickly <strong>and</strong> cost effectively as<br />

possible. We have an in depth knowledge of all areas of debt recovery,<br />

including:<br />

• Pre-litigation services to effect early recovery <strong>and</strong> keep costs down<br />

• Litigation service<br />

• Post-litigation services including enforcement<br />

• Insolvency<br />

As a client of Shoosmiths, you will find us quick to relate to your goals,<br />

<strong>and</strong> adept at advising you on the most effective way of achieving them.<br />

PAYMENT SOLUTIONS<br />

Redwood Collections Ltd<br />

0208 288 3555<br />

enquiry@redwoodcollections.com<br />

Airport House, Purley Way, Croydon, CR0 0XZ<br />

“Redwood Collections offers a complete portfolio of debt collection<br />

services ranging from sensitive client-debtor mediation through to<br />

legal <strong>and</strong> insolvency action.<br />

Incorporated in 2009, we are pleased to represent in excess of<br />

11,000 clients. Whatever your debt collection needs, we have the<br />

expertise <strong>and</strong> resources to deliver a fast, efficient <strong>and</strong> cost-effective<br />

solution.”<br />

DATA AND ANALYTICS<br />

Dun & Bradstreet<br />

Marlow International, Parkway Marlow<br />

Buckinghamshire SL7 1AJ<br />

Telephone: (0800) 001-234 Website: www.dnb.co.uk<br />

Dun & Bradstreet Finance Solutions enable modern finance<br />

leaders <strong>and</strong> credit professionals to improve business performance<br />

through more effective risk management, identification of growth<br />

opportunities, <strong>and</strong> better integration of data <strong>and</strong> insights across the<br />

business. Powered by our Data Cloud, our solutions provide access<br />

to the world’s most comprehensive commercial data <strong>and</strong> insights<br />

- supplying a continually updated view of business relationships<br />

that helps finance <strong>and</strong> credit teams stay ahead of market shifts <strong>and</strong><br />

customer changes. Learn more here:<br />

www.dnb.co.uk/modernfinance<br />

Gravity Global<br />

Floor 6/7, Gravity Global, 69 Wilson St, London, EC2A 2BB<br />

T: +44(0)207 330 8888. E: sfeast@gravityglobal.com<br />

W: www.gravityglobal.com<br />

Gravity is an award winning full service PR <strong>and</strong> advertising<br />

business that is regularly benchmarked as being one of the best<br />

in its field. It has a particular expertise in the credit sector, building<br />

long-term relationships with some of the industry’s best-known<br />

br<strong>and</strong>s working on often challenging briefs. As the partner agency for<br />

the <strong>Credit</strong> Services Association (CSA) for the past 22 years, <strong>and</strong> the<br />

Chartered Institute of <strong>Credit</strong> <strong>Management</strong> since 2006, it underst<strong>and</strong>s<br />

the key issues affecting the credit industry <strong>and</strong> what works <strong>and</strong> what<br />

doesn’t in supporting its clients in the media <strong>and</strong> beyond.<br />

FORUMS<br />

FORUMS INTERNATIONAL<br />

T: +44 (0)1246 555055<br />

E: info@forumsinternational.co.uk<br />

W: www.forumsinternational.co.uk<br />

Forums International Ltd have been running <strong>Credit</strong> <strong>and</strong> Industry<br />

Forums since 1991. We cover a range of industry sectors <strong>and</strong><br />

International trading, attendance is for <strong>Credit</strong> Professionals of all<br />

levels. Our forums are not just meetings but communities which<br />

aim to prepare our members for the challenges ahead. Attending<br />

for the first time is free for you to gauge the benefits <strong>and</strong> meet the<br />

members <strong>and</strong> we only have pre-approved Partners, so you will never<br />

intentionally be sold to.<br />

Bottomline Technologies<br />

115 Chatham Street, Reading<br />

Berks RG1 7JX | UK<br />

T: 0870 081 8250 E: emea-info@bottomline.com<br />

W: www.bottomline.com/uk<br />

Bottomline Technologies (NASDAQ: EPAY) helps businesses<br />

pay <strong>and</strong> get paid. Businesses <strong>and</strong> banks rely on Bottomline for<br />

domestic <strong>and</strong> international payments, effective cash management<br />

tools, automated workflows for payment processing <strong>and</strong> bill<br />

review <strong>and</strong> state of the art fraud detection, behavioural analytics<br />

<strong>and</strong> regulatory compliance. Businesses around the world depend<br />

on Bottomline solutions to help them pay <strong>and</strong> get paid, including<br />

some of the world’s largest systemic banks, private <strong>and</strong> publicly<br />

traded companies <strong>and</strong> Insurers. Every day, we help our customers<br />

by making complex business payments simple, secure <strong>and</strong> seamless.<br />

American Express<br />

76 Buckingham Palace Road,<br />

London. SW1W 9TQ<br />

T: +44 (0)1273 696933<br />

W: www.americanexpress.com<br />

American Express is working in partnership with the CICM <strong>and</strong> is<br />

a globally recognised provider of payment solutions to businesses.<br />

Specialising in providing flexible collection capabilities to drive a<br />

number of company objectives including:<br />

•Accelerate cashflow •Improved DSO •Reduce risk<br />

•Offer extended terms to customers<br />

•Provide an additional line of bank independent credit to drive<br />

growth •Create competitive advantage with your customers<br />

As experts in the field of payments <strong>and</strong> with a global reach,<br />

American Express is working with credit managers to drive growth<br />

within businesses of all sectors. By creating an additional lever to<br />

help support supplier/client relationships American Express is proud<br />

to be an innovator in the business payments space.<br />

Advancing the credit profession / www.cicm.com / <strong>July</strong> & <strong>August</strong> <strong>2020</strong> / PAGE 58

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