Credit Management July and August 2020
The CICM magazine for consumer and commercial credit professionals
The CICM magazine for consumer and commercial credit professionals
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Cr£ditWho?<br />
CICM Directory of Services<br />
COLLECTIONS<br />
INTERNATIONAL COLLECTIONS<br />
COLLECTIONS LEGAL<br />
Controlaccount Plc<br />
Address: Compass House, Waterside, Hanbury Road,<br />
Bromsgrove, Worcestershire B60 4FD<br />
T: 01527 549 522<br />
E: sales@controlaccount.com<br />
W: www.controlaccount.com<br />
Controlaccount Plc provides an efficient, effective <strong>and</strong> ethical<br />
commercial debt recovery service focused on improving business<br />
cash flow whilst preserving customer relationships <strong>and</strong> established<br />
reputations. Working with leading br<strong>and</strong> names in the UK <strong>and</strong><br />
internationally, we deliver a bespoke service to our clients. We offer<br />
a no collect, no fee service without any contractual ties in. Where<br />
applicable, we can utilise the Late Payment of Commercial Debts<br />
Act (2013) to help you redress the cost of collection. Our clients<br />
also benefit from our in-house international trace <strong>and</strong> legal counsel<br />
departments <strong>and</strong> have complete transparency <strong>and</strong> up to the minute<br />
information on any accounts placed with us for recovery through our<br />
online debt management system, ClientWeb.<br />
INTERNATIONAL COLLECTIONS<br />
Baker Ing International Limited<br />
Office 7, 35-37 Ludgate Hill, London. EC4M 7JN<br />
Contact: Lisa Baker-Reynolds<br />
Email: lisa@bakering.global<br />
Website: https://www.bakering.global/contact/<br />
Tel: 07717 020659<br />
Baker Ing International is a dedicated team of <strong>Credit</strong> industry<br />
experience that, combined, covers time served in most industries.<br />
The team is wholly comprised of working <strong>Credit</strong> Manager’s across<br />
the Globe with a minimum threshold of ten years working experience<br />
within <strong>Credit</strong> <strong>Management</strong>. The team offers a comprehensive<br />
service to clients - International Debt Recovery, <strong>Credit</strong> Control, Legal<br />
Services & more<br />
Our mission is to help companies improve the cost <strong>and</strong> efficiency<br />
of their <strong>Credit</strong> <strong>Management</strong> processes in order to limit the risks<br />
associated with extending credit <strong>and</strong> trading around the globe.<br />
How can we help you - call Lisa Baker Reynolds on<br />
+44(0)7717 020659 or email lisa@bakering.global<br />
COLLECTIONS LEGAL<br />
Lovetts Solicitors<br />
Lovetts, Bramley House, The Guildway,<br />
Old Portsmouth Road,<br />
Guildford, Surrey, GU3 1LR<br />
T: 01483 347001<br />
E: info@lovetts.co.uk<br />
W: www.lovetts.co.uk<br />
With more than 25yrs experience in UK & international business debt<br />
collection <strong>and</strong> recovery, Lovetts Solicitors collects £40m+ every year<br />
on behalf of our clients. Services include:<br />
• Letters Before Action (LBA) from £1.50 + VAT (successful in 86%<br />
of cases)<br />
• Advice <strong>and</strong> dispute resolution<br />
• Legal proceedings <strong>and</strong> enforcement<br />
• 24/7 access to your cases via our in-house software solution,<br />
CaseManager<br />
Don’t just take our word for it, here’s some recent customer feedback:<br />
“All our service expectations have been exceeded. The online<br />
system is particularly useful <strong>and</strong> extremely easy to use. Lovetts has a<br />
recognisable br<strong>and</strong> that generates successful results.”<br />
Atradius Collections Ltd<br />
3 Harbour Drive,<br />
Capital Waterside, Cardiff, CF10 4WZ<br />
Phone: +44 (0)29 20824397<br />
Mobile: +44 (0)7767 865821<br />
E-mail:yvette.gray@atradius.com<br />
Website: atradiuscollections.com<br />
Atradius Collections Ltd is an established specialist in business<br />
to business collections. As the collections division of the Atradius<br />
Crédito y Caución, we have a strong position sharing history,<br />
knowledge <strong>and</strong> reputation.<br />
Annually h<strong>and</strong>ling more than 110,000 cases <strong>and</strong> recovering over<br />
a billion EUROs in collections at any one time, we deliver when<br />
it comes to collecting outst<strong>and</strong>ing debts. With over 90 years’<br />
experience, we have an in-depth underst<strong>and</strong>ing of the importance of<br />
maintaining customer relationships whilst efficiently <strong>and</strong> effectively<br />
collecting monies owed.<br />
The individual nature of our clients’ customer relationships is<br />
reflected in the customer focus we provide, structuring our service<br />
to meet your specific needs. We work closely with clients to provide<br />
them with a collection strategy that echoes their business character,<br />
trading patterns <strong>and</strong> budget.<br />
For further information contact Yvette Gray Country Director, UK<br />
<strong>and</strong> Irel<strong>and</strong>.<br />
Premium Collections Limited<br />
3 Caidan House, Canal Road<br />
Timperley, Cheshire. WA14 1TD<br />
T: +44 (0)161 962 4695<br />
E: paul.daine@premiumcollections.co.uk<br />
W: www.premiumcollections.co.uk<br />
For all your credit management requirements Premium Collections<br />
has the solution to suit you. Operating on a national <strong>and</strong> international<br />
basis we can tailor a package of products <strong>and</strong> services to meet your<br />
requirements.<br />
Services include B2B collections, B2C collections, international<br />
collections, absconder tracing, asset repossessions, status reporting<br />
<strong>and</strong> litigation support.<br />
Managed from our offices in Manchester, Harrogate <strong>and</strong> Dublin our<br />
network of 55 partners cover the World.<br />
Contact Paul Daine FCICM on +44 (0)161 962 4695 or<br />
paul.daine@premiumcollections.co.uk<br />
www.premiumcollections.co.uk<br />
Blaser Mills Law<br />
40 Oxford Road,<br />
High Wycombe,<br />
Buckinghamshire. HP11 2EE<br />
T: 01494 478660<br />
E: Jackie Ray jar@blasermills.co.uk<br />
W: www.blasermills.co.uk<br />
A full-service firm, Blaser Mills Law’s experienced Commercial<br />
Recoveries team offer pre-legal collections, debt recovery,<br />
litigation, dispute resolution <strong>and</strong> insolvency. The team includes<br />
CICM qualified staff, recommended in both Legal 500 <strong>and</strong><br />
Chambers & Partners legal directories.<br />
Offices in High Wycombe, Amersham, Rickmansworth, London<br />
<strong>and</strong> Silverstone<br />
Keebles<br />
Capitol House, Russell Street, Leeds LS1 5SP<br />
T: 0113 399 3482<br />
E: charise.marsden@keebles.com<br />
W: www.keebles.com<br />
Keebles debt recovery team was named “Legal Team of the Year”<br />
at the 2019 CICM British <strong>Credit</strong> Awards.<br />
According to our clients “Keebles st<strong>and</strong> head <strong>and</strong> shoulders above<br />
others in the industry. A team that underst<strong>and</strong>s their client’s<br />
business <strong>and</strong> know exactly how to speedily maximise recovery.<br />
Professional, can do attitude runs through the team which is not<br />
seen in many other practices.”<br />
We offer a service with no hidden costs, giving you certainty <strong>and</strong><br />
peace of mind.<br />
• ‘No recovery, no fee’ for pre-legal work.<br />
• Fixed fees for issuing court proceedings <strong>and</strong> pursuing claims to<br />
judgment <strong>and</strong> enforcement.<br />
• Success rate in excess of 80%.<br />
• 24 hour turnaround on instructions.<br />
• Real-time online access to your cases to review progress.<br />
CONSULTANCY<br />
S<strong>and</strong>ers Consulting Associates Ltd<br />
T: +44(0)1525 720226<br />
E: enquiries@chriss<strong>and</strong>ersconsulting.com<br />
W: www.chriss<strong>and</strong>ersconsulting.com<br />
S<strong>and</strong>ers Consulting is an independent niche consulting firm<br />
specialising in leadership <strong>and</strong> performance improvement in all aspects<br />
of the order to cash process. Chris S<strong>and</strong>ers FCICM, the principal, is<br />
well known in the industry with a wealth of experience in operational<br />
credit management, billing, change <strong>and</strong> business process improvement.<br />
A sought after speaker with cross industry international experience in<br />
the business-to-business <strong>and</strong> business-to-consumer markets, his<br />
innovative <strong>and</strong> enthusiastic approach delivers pragmatic people <strong>and</strong><br />
process lead solutions <strong>and</strong> significant working capital improvements to<br />
clients. S<strong>and</strong>ers Consulting are proud to manage CICMQ on behalf of<br />
<strong>and</strong> under the supervision of the CICM.<br />
COURT ENFORCEMENT SERVICES<br />
Court Enforcement Services<br />
Wayne Whitford – Director<br />
M: +44 (0)7834 748 183 T : +44 (0)1992 663 399<br />
E : wayne@courtenforcementservices.co.uk<br />
W: www.courtenforcementservices.co.uk<br />
High Court Enforcement that will Empower You!<br />
We help law firms <strong>and</strong> in-house debt recovery <strong>and</strong> legal teams to<br />
enforce CCJs by transferring them up to the High Court. Setting us<br />
apart in the industry, our unique <strong>and</strong> Award Winning Field Agent App<br />
helps to provide information in real time <strong>and</strong> transparency, empowering<br />
our clients when they work with us.<br />
• Free Transfer up process of CCJ’s to High Court<br />
• Exceptional Recovery Rates<br />
• Individual Client Attention <strong>and</strong> Tailored Solutions<br />
• Real Time Client Access to Cases<br />
Advancing the credit profession / www.cicm.com / <strong>July</strong> & <strong>August</strong> <strong>2020</strong> / PAGE 56
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