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Credit Management July and August 2020

The CICM magazine for consumer and commercial credit professionals

The CICM magazine for consumer and commercial credit professionals

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CAREERS ADVICE<br />

STAYING AHEAD<br />

Why open-mindedness is a credit<br />

professional’s biggest asset.<br />

AUTHOR – Karen Young<br />

AS lockdown restrictions<br />

begin to slowly relax, our<br />

world of work shows signs<br />

of gradually returning<br />

to some semblance of<br />

normality. While many<br />

of us will welcome a return to established<br />

ways of working, we still have a significant<br />

period of change <strong>and</strong> adjustment ahead,<br />

which might have even the most confident<br />

in their jobs questioning what this means<br />

for their career.<br />

As we navigate these uncharted waters,<br />

new opportunities will be cropping up<br />

in fresh areas of dem<strong>and</strong>. Here’s why<br />

keeping an open mind will therefore be a<br />

professional’s biggest asset to h<strong>and</strong>le our<br />

everchanging world of work.<br />

NEW DEMAND BRINGS NEW<br />

OPPORTUNITIES<br />

To keep their organisations afloat during<br />

what has been a period of complete<br />

turmoil, leaders have recognised that<br />

they need a robust workforce in place who<br />

are equipped with the right skills. New<br />

dem<strong>and</strong> brings with it new opportunities,<br />

so it’s in professionals’ interest to maintain<br />

an awareness of this. In terms of specialist<br />

skills in dem<strong>and</strong>, according to recent<br />

research in the Hays Market Insights<br />

report, those that top the list are:<br />

• Managerial & leadership skills<br />

• Operations skills<br />

• Project & change management skills<br />

As always employers are looking for the<br />

whole package when it comes to a strong<br />

c<strong>and</strong>idate, so soft skills or competencies<br />

like communications, problem-solving<br />

<strong>and</strong> flexibility are also in dem<strong>and</strong>.<br />

If any of these resonate with your own<br />

skills profile, then it’s likely that your CV<br />

will st<strong>and</strong> out to those hiring – so staying<br />

open-minded about where your skillset<br />

could take you will help you capitalise on<br />

any new opportunities.<br />

INDEPENDENT LEARNING IS<br />

WORTH MORE THAN YOU THINK<br />

If you don’t feel your skills profile matches<br />

up to some of the skills in dem<strong>and</strong> right<br />

now, that doesn’t mean you have to<br />

rework your entire skillset or that you<br />

won’t be able to progress <strong>and</strong> pursue new<br />

opportunities. Since entering lockdown,<br />

many of us have upskilled personally or<br />

professionally, some by necessity in the<br />

job, <strong>and</strong> some because they have found<br />

some extra time in their h<strong>and</strong>s, which<br />

has the potential to illuminate new<br />

opportunities which weren’t available<br />

previously.<br />

Make sure that any new skills you<br />

acquire are highlighted on your CV <strong>and</strong><br />

on your LinkedIn. While certain skills<br />

like learning a language, taking a coding<br />

course or refining your Microsoft Excel<br />

skills may directly enhance your career,<br />

it’s demonstrating your initiative <strong>and</strong><br />

commitment to independent learning <strong>and</strong><br />

independent thinking which will make<br />

you st<strong>and</strong> out in your current job or to a<br />

potential new employer.<br />

YOUR CAREER PROSPECTS<br />

ARE A PRIORITY<br />

One of the biggest impacts the coronavirus<br />

has had on professionals across the board<br />

is on career prospects. Roughly half (49<br />

percent) of professionals working in credit<br />

describe their career prospects as average<br />

or poor, indicating that professionals<br />

now feel less confident in their ability<br />

to progress their career since the onset<br />

of the p<strong>and</strong>emic. If you’ve experienced<br />

these feelings recently, you’re not alone.<br />

Professionals working across all areas<br />

of finance tend to be dedicated <strong>and</strong><br />

driven, so it’s frustrating not to be<br />

guaranteed clear progression in<br />

your role. My advice is to harness your<br />

hunger for a new challenge by seeing how<br />

you might be able to step up. Approach<br />

your manager with your intentions to<br />

progress <strong>and</strong> listen to what they have to<br />

say about your development. Be prepared<br />

for constructive feedback about what<br />

you need to do to get to the next level. If<br />

the progression pathway at your current<br />

organisation doesn’t align with your goals,<br />

make it clear to your trusted recruiter that<br />

this is a high priority for you when the<br />

time comes to move roles.<br />

By maintaining an open-minded<br />

mindset <strong>and</strong> a high level of awareness,<br />

you’ll be well equipped to h<strong>and</strong>le the<br />

change which comes with crisis recovery.<br />

Whether it’s capitalising on in-dem<strong>and</strong><br />

skills in your own skillset, making use of<br />

new expertise you’ve acquired since the<br />

onset of the p<strong>and</strong>emic or negotiating your<br />

career prospects, keeping an open mind<br />

will put you in the best position as we<br />

continue to navigate this new era of work<br />

<strong>and</strong> continuous change.<br />

Karen Young is Director at<br />

Hays <strong>Credit</strong> <strong>Management</strong>.<br />

Advancing the credit profession / www.cicm.com / <strong>July</strong> & <strong>August</strong> <strong>2020</strong> / PAGE 39

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