Credit Management July and August 2020
The CICM magazine for consumer and commercial credit professionals
The CICM magazine for consumer and commercial credit professionals
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14<br />
CARRY ON REGARDLESS<br />
Matthew Godby MCICM<br />
18<br />
COMMERCIAL BRAKE<br />
Sean Feast FCICM<br />
CICM GOVERNANCE<br />
View our digital version online at www.cicm.com. Log on to the Members’<br />
area, <strong>and</strong> click on the tab labelled ‘<strong>Credit</strong> <strong>Management</strong> magazine’<br />
<strong>Credit</strong> <strong>Management</strong> is distributed to the entire UK <strong>and</strong> international CICM<br />
membership, as well as additional subscribers<br />
Reproduction in whole or part is forbidden without specific permission. Opinions expressed in this magazine do<br />
not, unless stated, reflect those of the Chartered Institute of <strong>Credit</strong> <strong>Management</strong>. The Editor reserves the right to<br />
abbreviate letters if necessary. The Institute is registered as a charity. The mark ‘<strong>Credit</strong> <strong>Management</strong>’ is a registered<br />
trade mark of the Chartered Institute of <strong>Credit</strong> <strong>Management</strong>.<br />
Any articles published relating to English law will differ from laws in Scotl<strong>and</strong> <strong>and</strong> Wales.<br />
22<br />
TIGER FEAT<br />
John Ricketts FCICM<br />
33<br />
FRENCH EXCHANGE<br />
Adam Bernstein<br />
President Stephen Baister FCICM / Chief Executive Sue Chapple FCICM<br />
Executive Board Pete Whitmore FCICM – Chair / Debbie Nolan FCICM(Grad) – Vice Chair Glen Bullivant FCICM<br />
Treasurer / Larry Coltman FCICM, Victoria Herd FCICM(Grad), Bryony Pettifor FCICM(Grad)<br />
Advisory Council Sarah Aldridge FCICM / Laurie Beagle FCICM / Glen Bullivant FCICM / Alan Church FCICM<br />
Brendan Clarkson FCICM / Larry Coltman FCICM / Niall Cooter FCICM / Peter Gent FCICM / Victoria Herd FCICM(Grad)<br />
Philip Holbrough MCICM / Neil Jinks FCICM / Charles Mayhew FCICM / Debbie Nolan FCICM(Grad)<br />
Bryony Pettifor FCICM(Grad)/ Allan Poole MCICM / Alice Purdy MCICM(Grad) / Phil Rice FCICM / Chris S<strong>and</strong>ers FCICM<br />
Stephen Thomson FCICM<br />
JULY & AUGUST <strong>2020</strong><br />
www.cicm.com<br />
CONTENTS<br />
12 – Protective Custody<br />
What protections are there in place for<br />
creditors in the new Corporate Insolvency<br />
<strong>and</strong> Governance Bill?<br />
14 – Carry on Regardless<br />
The final part of how to create a strategic<br />
credit management department.<br />
18 – Commercial Brake<br />
Will COVID-19 bring commercial<br />
collections to a total stop?<br />
21 – Dining Out<br />
What does the restaurant industry need<br />
to do to recover?<br />
22 – Tiger Feat<br />
John Ricketts FCICM reflects on his three<br />
years as CSA President.<br />
24 – Border Point<br />
Can the courts insist on records being<br />
returned that are kept overseas?<br />
26 – Live <strong>and</strong> Let Live<br />
David Andrews thinks life must one day<br />
return to normal.<br />
33 – French Exchange<br />
She may be our nearest neighbour, but<br />
how well do we know France?<br />
39 – Staying Ahead<br />
Open-mindedness is a professional’s<br />
greatest asset.<br />
48 – Mentor Moment<br />
How one member is benefiting from the<br />
Mentor Hub.<br />
51 – Vicarious Living<br />
Be careful what you say – even<br />
hypothetically!<br />
Publisher<br />
Chartered Institute of <strong>Credit</strong> <strong>Management</strong><br />
The Water Mill, Station Road, South Luffenham<br />
OAKHAM, LE15 8NB<br />
Telephone: 01780 722900<br />
Email: editorial@cicm.com<br />
Website: www.cicm.com<br />
CMM: www.creditmanagement.org.uk<br />
Managing Editor<br />
Sean Feast FCICM<br />
Deputy Editor<br />
Iona Yadallee<br />
Art Editor<br />
Andrew Morris<br />
Telephone: 01780 722910<br />
Email: <strong>and</strong>rew.morris@cicm.com<br />
Editorial Team<br />
Laura Biondi, Imogen Hart, Rob Howard<br />
<strong>and</strong> Daisy Warren<br />
Advertising<br />
Russell Bass <strong>and</strong> Grace Ghattas<br />
Telephone: 020 3603 7937<br />
Email: grace@cabbell.co.uk<br />
Printers<br />
Stephens & George Print Group<br />
<strong>2020</strong> subscriptions<br />
UK: £112 per annum<br />
International: £145 per annum<br />
Single copies: £12.50<br />
ISSN 0265-2099<br />
Advancing the credit profession / www.cicm.com / <strong>July</strong> & <strong>August</strong> <strong>2020</strong> / PAGE 3
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