Credit Management July and August 2020
The CICM magazine for consumer and commercial credit professionals The CICM magazine for consumer and commercial credit professionals
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14 CARRY ON REGARDLESS Matthew Godby MCICM 18 COMMERCIAL BRAKE Sean Feast FCICM CICM GOVERNANCE View our digital version online at www.cicm.com. Log on to the Members’ area, and click on the tab labelled ‘Credit Management magazine’ Credit Management is distributed to the entire UK and international CICM membership, as well as additional subscribers Reproduction in whole or part is forbidden without specific permission. Opinions expressed in this magazine do not, unless stated, reflect those of the Chartered Institute of Credit Management. The Editor reserves the right to abbreviate letters if necessary. The Institute is registered as a charity. The mark ‘Credit Management’ is a registered trade mark of the Chartered Institute of Credit Management. Any articles published relating to English law will differ from laws in Scotland and Wales. 22 TIGER FEAT John Ricketts FCICM 33 FRENCH EXCHANGE Adam Bernstein President Stephen Baister FCICM / Chief Executive Sue Chapple FCICM Executive Board Pete Whitmore FCICM – Chair / Debbie Nolan FCICM(Grad) – Vice Chair Glen Bullivant FCICM Treasurer / Larry Coltman FCICM, Victoria Herd FCICM(Grad), Bryony Pettifor FCICM(Grad) Advisory Council Sarah Aldridge FCICM / Laurie Beagle FCICM / Glen Bullivant FCICM / Alan Church FCICM Brendan Clarkson FCICM / Larry Coltman FCICM / Niall Cooter FCICM / Peter Gent FCICM / Victoria Herd FCICM(Grad) Philip Holbrough MCICM / Neil Jinks FCICM / Charles Mayhew FCICM / Debbie Nolan FCICM(Grad) Bryony Pettifor FCICM(Grad)/ Allan Poole MCICM / Alice Purdy MCICM(Grad) / Phil Rice FCICM / Chris Sanders FCICM Stephen Thomson FCICM JULY & AUGUST 2020 www.cicm.com CONTENTS 12 – Protective Custody What protections are there in place for creditors in the new Corporate Insolvency and Governance Bill? 14 – Carry on Regardless The final part of how to create a strategic credit management department. 18 – Commercial Brake Will COVID-19 bring commercial collections to a total stop? 21 – Dining Out What does the restaurant industry need to do to recover? 22 – Tiger Feat John Ricketts FCICM reflects on his three years as CSA President. 24 – Border Point Can the courts insist on records being returned that are kept overseas? 26 – Live and Let Live David Andrews thinks life must one day return to normal. 33 – French Exchange She may be our nearest neighbour, but how well do we know France? 39 – Staying Ahead Open-mindedness is a professional’s greatest asset. 48 – Mentor Moment How one member is benefiting from the Mentor Hub. 51 – Vicarious Living Be careful what you say – even hypothetically! Publisher Chartered Institute of Credit Management The Water Mill, Station Road, South Luffenham OAKHAM, LE15 8NB Telephone: 01780 722900 Email: editorial@cicm.com Website: www.cicm.com CMM: www.creditmanagement.org.uk Managing Editor Sean Feast FCICM Deputy Editor Iona Yadallee Art Editor Andrew Morris Telephone: 01780 722910 Email: andrew.morris@cicm.com Editorial Team Laura Biondi, Imogen Hart, Rob Howard and Daisy Warren Advertising Russell Bass and Grace Ghattas Telephone: 020 3603 7937 Email: grace@cabbell.co.uk Printers Stephens & George Print Group 2020 subscriptions UK: £112 per annum International: £145 per annum Single copies: £12.50 ISSN 0265-2099 Advancing the credit profession / www.cicm.com / July & August 2020 / PAGE 3
- Page 1: CREDIT MANAGEMENT CM JULY & AUGUST
- Page 5 and 6: GET YOUR CREDIT CONTROL SALARY SURV
- Page 7 and 8: NEWS ROUNDUP Association adopts pos
- Page 9 and 10: THE CICM THINK TANK > THE NEWS IN B
- Page 11 and 12: INSOLVENCY PRIME STAKE Insolvency P
- Page 13 and 14: INSOLVENCY EXCLUSIVE The Moratorium
- Page 15 and 16: ASK THE EXPERTS IN this series, we
- Page 17 and 18: COMMERCIAL COLLECTIONS PERSONAL ACC
- Page 19 and 20: COMMERCIAL COLLECTIONS AUTHOR - Sea
- Page 21 and 22: SECTOR COMMENT DINING OUT Has the r
- Page 23 and 24: OPINION AUTHOR - John Ricketts FCIC
- Page 25 and 26: LEGAL MATTERS AUTHOR - Peter Walker
- Page 27 and 28: VIEW FROM THE SEA FRONT AUTHOR - Da
- Page 29 and 30: EDUCATION & MEMBERSHIP Which CICM q
- Page 31 and 32: Handy Andes are not to be sniffed a
- Page 33 and 34: COUNTRY FOCUS France is our nearest
- Page 35 and 36: COUNTRY FOCUS AUTHOR - Adam Bernste
- Page 37 and 38: Each of our Corporate Partners is c
- Page 39 and 40: CAREERS ADVICE STAYING AHEAD Why op
- Page 41 and 42: It needn’t be that hard. Imagine
- Page 43 and 44: OPINION AUTHOR - Chris Sanders FCIC
- Page 45 and 46: PAYMENT TRENDS Data supplied by the
- Page 47 and 48: OPINION LADIES FIRST A talk at a La
- Page 49 and 50: PERSONAL DEVELOPMENT Making Memorie
- Page 51 and 52: HR MATTERS Vicarious Living Indiscr
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