Professional Recovery 326
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<strong>Professional</strong> Issue <strong>326</strong> June 2020<br />
IN PRINT, DIGITAL AND LIVE EVENTS<br />
COMMUNICATION<br />
Thank you to everyone<br />
working in the<br />
NHS<br />
and all other key workers<br />
DON’T<br />
LEAVE IT TO<br />
CHANCE!<br />
Five<br />
Minutes<br />
with...<br />
John<br />
Coupland<br />
FINAL<br />
ANSWER...<br />
I’M OUT!<br />
THE INDUSTRY'S NUMBER ONE INDEPENDENT MAGAZINE<br />
1 Front.indd 1 22/06/2020 13:37
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THE 2020<br />
TOW SHOW<br />
<strong>Professional</strong><br />
is published by: Partnership Publishing Ltd,<br />
Bridge Road, Wellington, Telford TF1 1EA<br />
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Guest writers -<br />
MARTIN SCHOLES<br />
DEREK FIRMINGER<br />
Production -<br />
MARK BLACKER mark.blacker@ppmedia.co.uk<br />
JAMES BAYLIS<br />
Every care is taken over the accuracy of material in <strong>Professional</strong> <strong>Recovery</strong> but the publishers cannot be held responsible for any errors or omissions.<br />
Views and opinions of contributors, advertisers and interviewees to <strong>Professional</strong> <strong>Recovery</strong> are not necessarily those of the publishers who cannot<br />
accept responsibility for such contributions.<br />
© Partnership Publishing 2020 - All rights reserved. No part of the publication may be reproduced in any form without prior consent of the publisher.<br />
Inside<br />
6.<br />
Five minutes<br />
with... John<br />
Coupland<br />
John talks about his<br />
meeting with Bond<br />
girls and having a<br />
hatred for time<br />
wasters.<br />
10.<br />
<strong>Recovery</strong><br />
Insider<br />
COMMUNICATION<br />
Derek Firminger<br />
suggests that if<br />
nothing else the<br />
COVID-19 pandemic<br />
must force the<br />
recovery industry to<br />
communicate more<br />
effectively.<br />
24.<br />
Goodbye<br />
to Fred<br />
After almost 60 years<br />
in the industry, Fred<br />
Henderson hangs up<br />
his recovery jacket<br />
for the final time.<br />
35.<br />
Submerged<br />
vehicle<br />
recovery<br />
An exceptionally<br />
specialist service<br />
that requires the<br />
highest level of<br />
training and specific<br />
equipment.<br />
3 Welcome.indd 1 22/06/2020 17:06
NEWSDESK<br />
Latest HEADLINES<br />
AKFS - Finding<br />
new ways of working<br />
After six weeks of lockdown the<br />
management team at AKFS were able<br />
to review the government health and<br />
safety guidelines; and after much hand<br />
washing plus a shift system, the company<br />
found a way that it could safely return to<br />
doing what it does best - building light<br />
commercial vehicles for a range of market<br />
sectors including recovery and logistics.<br />
It was a dark time at the end of March when<br />
with a full order book AKFS had to close its<br />
two manufacturing facilities in Clay Cross and<br />
Andover, so everybody was thankful when they<br />
were able to finally open the doors again at the<br />
beginning of May.<br />
Since opening, Ian Knight, Managing Director<br />
of AKFS has been resourceful when<br />
challenged with the coronavirus<br />
problem; from handing over keys to<br />
customers on a two metre pole to using<br />
one of the light commercial vehicles<br />
to stay in overnight when no hotels<br />
were open. Along with Ian the staff at<br />
AKFS have adapted and embraced the<br />
changes that have been necessary to<br />
continue to run the business safely.<br />
Along with AKFS finding new ways<br />
of working many of AKFS customers<br />
are also having to adapt. AKFS have<br />
had an increase in the number of<br />
enquiries from motor dealers, who are faced<br />
with finding safe ways of handing over or<br />
delivering vehicles.<br />
One of the very first vehicles delivered after<br />
returning was an Ultra® car transporter to Cars<br />
4 Less. It was an uplifting event after six weeks of<br />
no deliveries and felt like the first ‘on the other<br />
side’ moment. No better way to be back at work<br />
than to be delivering vehicles to customers.<br />
Cars 4 Less took delivery of the Ultra® to<br />
enable them to offer contactless delivery of<br />
used cars within a 100 mile radius. With their<br />
customers finding it difficult to get out and<br />
about, they wanted to carry on<br />
providing cars to customers as safely<br />
and quickly as possible.<br />
The AKFS Ultra® transporter is a<br />
high-quality single car transporter,<br />
which makes light work of heavy<br />
lifting and manoeuvring; offering a<br />
particularly generous payload. Built<br />
upon a lightweight galvanised chassis,<br />
the Ultra® features an extended<br />
wheelbase to allow improved weight<br />
distribution over the front and rear<br />
axles, plus torsion bar rear suspension<br />
to give significantly better driving<br />
characteristics when loaded or<br />
unloaded.<br />
Ian unfortunately has not been<br />
staying so safe since we returned to<br />
work. Several weeks ago he crashed<br />
his bicycle and met with the tarmac<br />
at 25mph resulting in a broken his<br />
collar bone and four ribs. Despite the<br />
pain he was still telling the ambulance<br />
crew about low floor vehicles on his<br />
way to hospital. For a short time Ian<br />
is now grounded due to his reduced<br />
lung function. We wish him a speedy<br />
recovery and ask that he sticks to<br />
four or more wheels over the coming<br />
months and really does focus on staying<br />
safe.<br />
For find out more about new ways of<br />
working for your company using a car<br />
transporter call Phil Simcox on 01246<br />
250 022.<br />
Working to make our industry safer<br />
Working TRAINING Stand Follow A10 us at to on TODAY to the Facebook make to Tow make TO Show our SECURE – www.facebook.com/TheIVR<br />
our come industry industry and YOUR say TOMORROW<br />
safer hello! safer<br />
Tel: 01895 Tel: 01895 436426 436426 · · · email: mail@theivrgroup.com<br />
Tel: 01895 436426 436426 · www.theivrgroup.com · · email: mail@theivrgroup.com<br />
4 PROFESSIONAL RECOVERY MAGAZINE<br />
The IVR Visit-Tow Show Advert.indd 1 29/08/2018 09:15<br />
4 News.indd 1 22/06/2020 13:39
Innovative Designs<br />
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AKFS work closely with all LCV manufactures and adhere to their strict guidelines.<br />
Ultra<br />
Funding options are available<br />
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easy loading together with a 4.7 metre wheelbase,<br />
allowing for an optimum payload of 2.5 tonnes.<br />
With heavy duty tie down straps and 8ft loading<br />
ramps included as standard. This fully customisable<br />
vehicle transporter built on a low-line chassis offers<br />
a generous payload and ample protection, ideal for<br />
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Call 01246 250022 or visit advanced-kfs.co.uk<br />
Built Without Compromise<br />
AKFS.indd 1 18/06/2020 13:00<br />
<strong>Recovery</strong> Magazine - Jan 2020 v1.indd 1 15/06/2020 12:04
FIVEMINUTESWITH<br />
John Coupland<br />
This issue we talk to industry legend John<br />
Coupland, director at Castle Contract Hire in which<br />
John looks back on meeting Bond girls, being a<br />
cheap night out and hating timewasters . . . I better<br />
get on with it then . . .<br />
Hi John, how is life treating you at the moment?<br />
Not too bad, we’ve got quite a lot of export orders. We were all in furlough and<br />
lock down for a while but we’ve now got clients contacting us wanting equipment.<br />
Glad to hear it John, let’s start with an easy one, what was your first car?<br />
A Series II, green, Morris Minor. My grandfather gave it to me.<br />
What a lovely present, did little John want to do when he grew up?<br />
I wanted to go in a shipyard actually. I sort of had a boaty thing in my head so I started<br />
there working there. I love anything to do with engines and gearboxes.<br />
What was the first record you bought?<br />
The Everly Brothers – Cathy’s Clown.<br />
Can you remember where you bought it from?<br />
Some two-bit record shop in Christchurch. I was born and lived there all my life. I saved<br />
all my money up, I think it was about six shillings. It was top of the hit parade for about 11<br />
weeks at the time; I remember listening to it on Radio Luxembourg.<br />
And your first film?<br />
Oh let me think . . . I seem to remember a film called ‘Above us the Waves’, a naval film<br />
just after the war.<br />
It’s a special occasion in Christchurch – where we going to eat?<br />
In Christchurch? There isn’t anywhere special to eat in Christchurch.<br />
OK (Makes a note to avoid Christchurch after Lockdown) What type of food are you<br />
a fan of?<br />
Oh I haven’t got expensive tastes; any traditional English food is good for me.<br />
What’s your party piece?<br />
Need to have a think about that, let me come back to that one.<br />
It’s my round – what are you drinking?<br />
I like a nice glass of white wine please.<br />
No problem John, have a large one. Who’s you’re favourite TV Detective?<br />
I don’t watch a lot of TV but I used to like Jack Regan in the Sweeney.<br />
Who’s the most famous person you’ve rescued?<br />
Cilla Black and Frank Bruno.<br />
What, together?<br />
No not in the same car, both lovely people though.<br />
Oh and Max Bygraves, I had to take his Rolls into the dealership in Bournemouth.<br />
6 PROFESSIONAL RECOVERY MAGAZINE<br />
6, 7 Five Minutes With.indd 1 22/06/2020 13:42
I’ve always believed that you<br />
work hard and stick at what<br />
you believe in.<br />
FIVEMINUTESWITH<br />
What’s you’re proudest moment?<br />
Apart from my kids and my marriage to Aileen, it has to be being inducted into the International Towing and<br />
<strong>Recovery</strong> Hall of Fame, a really proud moment for me and the family.<br />
And fully deserved too John, Back to you’re party piece John, any luck?<br />
It’s not a party piece but I am well known for liking to wear loud, colourful summer shirts.<br />
I also go to town on decorating my house with Christmas lights.<br />
John Coupland – The Movie. Who plays the lead role?<br />
Oh let me think . . . Bob Hoskins.<br />
Great answer, I can see it now – The Long Good <strong>Recovery</strong>, Who Rescued Roger Rabbit, Hook . . .<br />
Handshake Poker – who are you playing apart from Cilla and Frank?<br />
I’ve met a few people but how about Britt Ekland, she lives not far from me.<br />
Extra points for a Bond Girl John, what’s going in your room 101?<br />
I don’t like timewasters or bullshitters.<br />
Just like Jack Regan himself; finally what advice would you give the young John Coupland?<br />
I’ve always believed that you work hard and stick at what you believe in.<br />
Good advice indeed John, thanks for your time today.<br />
Call 01625 577 753 or visit<br />
Bollington Insurance Brokers Limited Registered Number: 02918954 is authorised and regulated by the Financial Conduct Authority,<br />
and is wholly owned by The Bollington Wilson Group Limited Registered Number: 10889686. Registered Office: Adlington Court,<br />
Adlington Park, Adlington, Nr Macclesfield, Cheshire, SK10 4NL. We are recognised as an investor in People. BOLL01/2020<br />
PROFESSIONAL RECOVERY MAGAZINE 7<br />
6, 7 Five Minutes With.indd 2 22/06/2020 13:42
NEWSDESK<br />
Oasis Rescue<br />
& <strong>Recovery</strong><br />
continue to expand<br />
with new Boniface VLA<br />
THE last time Rayan and Anya of Oasis Rescue and <strong>Recovery</strong><br />
were at Boniface was just over eight months ago. They<br />
were collecting a VLA slidebed on a new 12t MAN chassis<br />
which formed part of their ongoing expansion plans part of which<br />
included creating a clean, modern, reliable and fuel-efficient<br />
fleet for the business. Ever since then, the product has been<br />
working hard and Rayan and Anya have continued to invest in their<br />
business - adding a new depot and ordering yet more vehicles from<br />
Boniface.<br />
This latest addition to the fleet is a Boniface 5t VLA slidebed with<br />
two tonne capacity 2nd car lift fitted to a new 12t Renault crew<br />
Software that can be<br />
accessed remotely<br />
allowing you to work from<br />
home<br />
cab chassis. Their continued investment into the business during<br />
these difficult times reinforces their long-term commitment to the<br />
industry and shows they put their customers’ needs at the heart of<br />
everything they do.<br />
The rugged aluminum deck of the VLA provides resistance from<br />
rust and corrosion, keeping the vehicle looking great for much<br />
longer than a steel bed. It also provides both increased payload<br />
and fuel economy. One of the many standard features of the VLA is<br />
a manually sliding 8,000lb hydraulic winch that allows the operator<br />
to easily maintain a straight pull on the vehicle’s towing eye. The<br />
2t capacity 2nd car lift is adjustable for both width and tire size<br />
which means the operator can move anything from the smallest<br />
car to the largest van. Like most Boniface slide beds, the subframe<br />
and tipping frames are galvanized to help prolong equipment life<br />
and the body is fitted with LED beacon, work lights and marker<br />
lights - all of which will provide years of reliable service. As well as<br />
the remote control, the VLA also comes with manual lever controls<br />
housed in an illuminated control locker at the rear. Operation<br />
of the bed is very smooth, quiet and achieved with just a single<br />
push button on the remote or lever control at the rear making the<br />
product very user friendly and easy to use.<br />
This latest build for Oasis was customized to their exact<br />
requirements and included some optional extras such as side<br />
winching points, low winch facility in the deck which allows<br />
casualties to be winched onto the 2nd car lift, wrecker kit, trailer<br />
board and much more.<br />
To find out more about the Boniface VLA or any other Boniface<br />
product, visit their web page at www.boniface-eng.com or give<br />
one of their friendly knowledgeable staff a call on 01842 754232.<br />
The most advanced and<br />
cost-effective recovery<br />
management system<br />
www.apex-networks.com<br />
0203 195 6757<br />
sales@apex-networks.com<br />
8 PROFESSIONAL RECOVERY MAGAZINE<br />
08 Boniface.indd 1 22/06/2020 13:47
NEWSDESK<br />
JUDGEPOWER<br />
TRAINING SERVICES LIMITED<br />
NRC Certified Rotator Trainer<br />
Factory Approved Eastract Trainer<br />
United Kingdom sole suppliers of the Bill Jackson<br />
Legacy Training Programme<br />
Back to business for AFF<br />
At AFF we’ve been experiencing gradually increasing volumes since<br />
the most recent relaxation of the lockdown restrictions.<br />
All of our technicians are now un-furloughed – a bit of a gamble<br />
as we’re certainly not in safe territory yet - but we have to ensure<br />
robust coverage for our customers.<br />
We have provided guidance, based on Government guidelines,<br />
for our tech’s who’ve been issued with high alcohol content hand<br />
sanitisers and wipes. We are very fortunate in that we do not need<br />
our staff to share a cab, or be in a customer’s vehicle whilst they<br />
are present – we can certainly understand the apprehension for<br />
recovery specialists who have to deal with these scenarios on a<br />
daily basis.<br />
Looking to the future, the Tow Show will be on many of our<br />
minds; such an important industry event and one that brings us<br />
together every year, hopefully we will be able to see friends and<br />
colleagues there this year too.<br />
Heavy or Light Training carried out at your premises or at<br />
one of our dedicted training centres<br />
Modular Courses include:<br />
Health & Safety, Customer Service, Assessing the Roadside Situation,<br />
RDT Training, Motorcycle <strong>Recovery</strong>, Light or Heavy Vehicle <strong>Recovery</strong>,<br />
Air Cushion <strong>Recovery</strong>, Lorry Loader, Preservation of Evidence,<br />
Advanced Winching, <strong>Recovery</strong> Incident Manager, Emergency First Aid at<br />
Work, EV & Hybrid Vehicle Awareness, Bus & Coach Awareness, NRC<br />
Rotator Training, Eastract, Bespoke training can be undertaken to meet your<br />
training requirements<br />
IVR & CPC Approved Trainers<br />
Contact Mike 07773 049479 or Tracey 07944 920586<br />
E-mail: info@jpts.co.uk<br />
www.vehiclerecoverytrainingservices.co.uk<br />
PROFESSIONAL RECOVERY MAGAZINE 9<br />
09 News AFF.indd 1 22/06/2020 13:47
RECOVERYINSIDER<br />
communication<br />
Don’t leave it to chance!<br />
COVID- 19 – Coronavirus - why a mix<br />
of names. Why one minute do we<br />
call it COVID-19 and the next time<br />
Coronavirus, well COVID-19 is the<br />
virus that causes Coronavirus, so no<br />
more dribble about Coronavirus,<br />
please?<br />
Derek Firminger suggests that if<br />
nothing else the COVID-19 pandemic<br />
must force the recovery industry to<br />
communicate more effectively.<br />
No, but the whole pandemic,<br />
lockdown and the overall effect<br />
this has had on your business and<br />
the recovery industry has to spark more<br />
and more conversation.<br />
So much of the talk of Coronavirus and<br />
the impact within our industry, especially<br />
with all the information within our trade<br />
press, including the editorials I’ve been<br />
writing, started to make me think. Who<br />
within our industry stakeholder hierarchy<br />
is responsible for what, who should report<br />
on what, how should the independent<br />
operator receive its information, where<br />
should we get new guidance, where<br />
should fresh policy come from?<br />
The stakeholder list I’m referring to and<br />
what have they been reporting on during<br />
lockdown and what sort of information<br />
have they been providing? To be politically<br />
correct and not to be accused of<br />
favouring anyone, in alphabetical order,<br />
AVRO, IVR, LARO, PROF, RRRA, SURVIVE.<br />
So firstly the three trade associations,<br />
AVRO, LARO and RRRA. The role of the<br />
trade association has changed over<br />
the past 10 or so years; I have made<br />
reference to this a number of times in<br />
the past. A trade association was an<br />
essential part of any industry, it was the<br />
place to find your current legislative and<br />
compliance information, in fact once<br />
upon a time it was compulsory to be a<br />
member of a trade association to apply<br />
for some contracts, not so much today,<br />
only because so much information is<br />
available to everyone via the internet, so<br />
the information they do provide to its<br />
members or stakeholders becomes all the<br />
more important and should ultimately be<br />
relevant.<br />
Regular updates<br />
The same applies today and with<br />
Coronavirus, with so much information<br />
available on the net, you must ask, is it<br />
all industry specific? No, you would have<br />
to spend loads of time searching the net<br />
for that, so the more specific information<br />
you can get from your trade association<br />
the better. Now AVRO have made a very<br />
good job of that, with regular Coronavirus<br />
information updates, on email circulars,<br />
regular pages of information within<br />
<strong>Professional</strong> <strong>Recovery</strong> Magazine and<br />
plenty of information within their own<br />
online magazine, plus they have been<br />
holding video conference calls with other<br />
interested parties. I think the industry<br />
could say well done AVRO.<br />
Email circulation<br />
LARO have been providing their<br />
members with regular updates, mainly<br />
through email circulation. They are<br />
slightly different as a trade association<br />
as they concentrate their information<br />
predominantly on London issues; you<br />
could say it’s all in the name - ‘London<br />
Association of <strong>Recovery</strong> Operators’. They<br />
did a great piece of work specifically on<br />
night-time and out-of-hours control, a<br />
direct reaction to the grim work volumes<br />
within the M25 caused by the Lockdown,<br />
especially at night. I think a big shame, as<br />
the proposal was never taken up, now I’m<br />
sure this approach could have some longterm<br />
benefits for everyone involved, with<br />
10 PROFESSIONAL RECOVERY MAGAZINE<br />
10, 11, 12, 13 DF.indd 1 22/06/2020 13:34
Bespoke vehicle manufacturer<br />
a massive reduction in operating costs, a huge help in these<br />
difficult times. The higher cost to operate in<br />
London has always demanded higher rates and LARO sort<br />
to insure its members were paid an enhanced rate during the<br />
main lockdown period and where work providers were not<br />
forthcoming with an enhanced rate, LARO stepped in and<br />
made direct contact applying the enhanced LARO rate for its<br />
members.<br />
A bit off-piste here, but I think it fits well to mention those<br />
who stepped up and paid an enhanced rate during lockdown,<br />
and not just in London. First in with a rate enhancement<br />
was Call Assist, not necessarily setting any precedent as I<br />
know others that followed did so because they knew they<br />
should and because they value their network, LV Britannia,<br />
Green Flag, Hadleigh Breakdown Service, Nationwide<br />
Vehicle Assistance (NVA) and Inter Partner Assistance. Rate<br />
enhancements I know the independent network appreciated.<br />
Guidance documents<br />
The final trade association, RRRA, well to be honest they<br />
have been a bit quiet, at least quiet within the regular trade<br />
press. They produced an information piece headed ‘A time for<br />
survival’ back in <strong>Professional</strong> <strong>Recovery</strong> Magazine April issue<br />
322, but since then quite quiet. However, I do believe the<br />
RRRA tend to use social media more than trade press. Now I<br />
don’t use much social media much so best not comment, I’m<br />
sure they have been doing there bit for their members.<br />
Now some would say PROF is another trade association -<br />
NO its defiantly not, it’s a Federation. The joining together<br />
other interested stakeholders, starting with the main<br />
independent work providers, Alliance Global Assistance, Call<br />
assist (Start Rescue), LV Britannia Rescue and Green Flag, plus<br />
the IVR and many others. The work PROF has done around<br />
Coronavirus for the industry has been well publicised, from<br />
regular Zoom conference calls to collaborating the COVID-19<br />
guidance documents in conjunction with the IVR, to regular<br />
job volume updates from another stakeholder Apex Networks.<br />
The main advantage PROF has over the trade associations<br />
is how Richard Goddard uses the political and public affairs<br />
campaigners Tendo Consultation to assist with delivering the<br />
strategy for the APPG for Rescue & <strong>Recovery</strong>, to then apply<br />
pressure and to get results when information and guidance<br />
is needed yet nothing is forthcoming. I will elaborate on that<br />
point shortly. To keep up with all the work PROF is doing for<br />
COVID-19 guidance and other campaign work it is doing for<br />
the recovery industry, take a look at their website, details<br />
below.<br />
Heavily involved with and as a stakeholder in PROF is the<br />
IVR, once more very well publicised within the industry’s trade<br />
Bodywork to the highest standard<br />
Service and Parts Division<br />
Foundry House, Long Bank, Berry Hill,<br />
Droitwich, Worcestershire. WR9 9AN<br />
Showroom opening hours: 8.30am - 5.30pm Mon-Fri<br />
Tel: 01905 775808/9 Fax: 01905 770858<br />
Email: sales@rogerdyson.com<br />
www.rogerdyson.com<br />
10, 11, 12, 13 DF.indd 2 22/06/2020 13:34
RECOVERYINSIDER<br />
press is the extensive ‘voluntary’ workload<br />
they have undertaken for the industry,<br />
staying ahead with industry standards.<br />
A key stakeholder in the PROF video<br />
conferencing, they produced the IVR Key<br />
Worker Card; such a great initiative and<br />
well received by the industry and not just<br />
IVR members. In addition and I’m sure<br />
you will have read in the last magazine<br />
the IVR are now producing a series<br />
of COVID-19 return to work YouTube<br />
videos, with the 3rd released last week,<br />
Passenger Transportation Safely. Great<br />
work by Mark Hartell IVR (ITSSAR) Cat 4<br />
trainer and Sam Morris. Sam is the film<br />
editor and producer. The IVR was also key<br />
in the writing of the IVR/PROF COVID-19<br />
guidance documents, an essential piece<br />
of work.<br />
By way of a quick reminder, always<br />
follow the training your IVR approved<br />
ITSSAR trainer has given you and if you’re<br />
having to recover passengers as well as<br />
the car from a vulnerable situation at the<br />
roadside, that is once all other available<br />
options for the passengers have been<br />
exhausted and you’re having to move the<br />
passengers while they stay in the disabled<br />
car. Then please make sure you’ve carried<br />
out your dynamic risk assessment (DRA)<br />
and the recovery of the passengers is<br />
only to a place of safety and not as many<br />
thinks to recover them wherever! Oh, and<br />
make sure your insurer knows this is a<br />
temporary recovery measure your having<br />
to use during COVID-19 restrictions.<br />
SURVIVE scrutiny<br />
This moves quite nicely onto the key<br />
role that SURVIVE Group plays, or at least<br />
should play. Now we must not forget all<br />
the good work that SURVIVE has done over<br />
the years for the industry, in producing<br />
and managing both PAS 43 and the<br />
industries Best Practice Guide. However,<br />
it is once more coming under some<br />
scrutiny. I say once more as it has always<br />
been openly criticised for the structure<br />
within the SURVIVE Executive Group with<br />
the AA and RAC playing a pivotal role in<br />
the decision making and often favouring<br />
actions that suits the patrol lead business<br />
model they both operate.<br />
As soon as the industry could see<br />
the impact COVID-19 was going to have<br />
and the rescue restrictions it would<br />
have to adhere to, especially once the<br />
Government had announced the lockdown<br />
measures on 23rd March and introduced<br />
the 2m social distance rule, it was clear<br />
this would have a significant impact on<br />
the day to day safety environment of our<br />
recovery staff and the general public. We<br />
must not forget the general public as your<br />
staff have to interact with them on every<br />
job. Both PROF and the IVR produced<br />
their COVID-19 emergency guidance<br />
protocol by 25th March, just two days<br />
into lockdown for an industry key to the<br />
country’s transport systems and supply<br />
chains. The first notification from SURVIVE<br />
was not until 7th April, 13 days later, is that<br />
right?<br />
The very same<br />
guidance information<br />
was provided by<br />
SURVIVE but described<br />
in a different way, the<br />
IVR chose to make it a<br />
simple line diagram with<br />
additional notes, while<br />
SURVIVE Group provided<br />
a literal description,<br />
no problem with that<br />
just a different way of<br />
explaining the guidance.<br />
There was however<br />
one main difference;<br />
SURVIVE chose to<br />
describe and agree a<br />
guidance procedure for a trailer or full lift,<br />
where the IVR procedure was only ever<br />
providing guidance for a full lift.<br />
Legal position<br />
The guidance on moving passengers<br />
remaining in the trailer has since been<br />
removed, with the following statement on<br />
the SURVIVE website, 10th June:<br />
“SURVIVE understands that DfT believe<br />
the practice of carrying passengers in<br />
casualty vehicles whilst being recovered<br />
on trailers is illegal. We are therefore<br />
seeking clarification on this issue. In the<br />
meantime reference to this practice has<br />
been removed from the Coronavirus Safe<br />
System of Work, and as soon as we have<br />
absolute clarity on the legal position we<br />
will provide a further update.”<br />
I’m not sure why I would think this, but<br />
emergency guidance to leave passengers<br />
in the car when being towed on a trailer,<br />
could that ever be good guidance,<br />
was that measure only ever to suit the<br />
recovery process of using an RDT, and<br />
who might benefit from such guidance?<br />
I’m sure the reason that DfT got<br />
involved at such a late stage in the use<br />
of this temporary guidance was because<br />
Scottish Police decided to take a firm ‘no<br />
tolerance’ stance on recovering people in<br />
vehicles on recovery vehicles, the Scottish<br />
Police were at the same time pushing it as<br />
an issue into the wider UK Police areas, so<br />
involving England, Ireland and Wales.<br />
As an industry we look to SURVIVE for<br />
approval and guidance on specific safety<br />
related matters, with any decision being<br />
fully supported by those who sit within<br />
that SURVIVE Executive group as well as<br />
those within the three sub-groups. The<br />
remit of the SURVIVE Executive is:<br />
“The SURVIVE Group Executive<br />
has responsibility for setting the<br />
strategic direction of SURVIVE and<br />
delegating responsibility for taking<br />
forward the development of policy and<br />
implementation to the three working<br />
groups.”<br />
Part I have already mentioned above.<br />
Within that executive group it is not<br />
only the AA & RAC, but also Green Flag,<br />
Highways England, AVRO, RRRA and the<br />
National Police Chief’s Council (NPCC).<br />
I chose to emphasise this point as the<br />
NPCC are part of this group because,<br />
the Best Practice Guide and PAS 43 is<br />
controlled, monitored, managed by<br />
SURVIVE Group. The COVID-19 emergency<br />
protocol temporary measures, the<br />
temporary measures the recovery<br />
industry are currently operating to,<br />
reflects a procedure within PAS 43 for<br />
the movement of disabled passengers<br />
and is therefore an approved process ‘an<br />
industry best practice’ all be it only used<br />
in special cases and for the movement<br />
of a disabled person. Now I think the<br />
Coronavirus pandemic is a special<br />
case. So how can we have an approved<br />
procedure, now being questioned by<br />
any Police force? Especially when the<br />
NPCC must have been part of the original<br />
decision making and including it into PAS<br />
43.<br />
Set the standard<br />
As this COVID-19 emergency protocol<br />
was now being questioned by the Police,<br />
suggesting the practice is illegal, several<br />
groups and this included PROF, asked<br />
SURVIVE to contact the NPCC and seek<br />
clarity, as once more the independent<br />
recovery operator was about to sleepwalk<br />
into an even bigger problem and someone<br />
was about to be prosecuted and used as a<br />
legal test case. How can this be the case,<br />
when the NPCC are part of the very same<br />
group that set the standard in the first<br />
place?<br />
Further to this, following constant<br />
chasing from several avenues into<br />
SURVIVE, we could not get a definitive<br />
answer. PROF was being told SURVIVE<br />
had written to NPCC for clarity and had<br />
not heard back. We’re not talking about<br />
a small piece of guidance, the industry<br />
had adopted a procedure and in good<br />
faith was using the guidance on a regular<br />
basis, not the occasional disabled driver,<br />
the industry and its independent network<br />
needed clarity.<br />
So, PROF decided to contact the NPCC<br />
direct and wrote on the 14th May to ask<br />
for clarity, PROF did receive a letter<br />
back from the NPCC, contained with the<br />
letter dated 5th June with the following<br />
statement.<br />
“Furthermore, I have emphasised<br />
to SURVIVE that such practice should<br />
only take place after appropriate risk<br />
assessment and after all the other<br />
option for the safe removal of motorists<br />
12 PROFESSIONAL RECOVERY MAGAZINE<br />
10, 11, 12, 13 DF.indd 3 22/06/2020 13:36
and passengers have been considered and discounted and<br />
only then, where leaving people at the roadside in itself<br />
considered dangerous.<br />
I have also advised SURVIVE that where a vehicle and<br />
its occupants are recovered in this way, the duration of<br />
the immediate journey is kept to an absolute minimum<br />
by identifying the nearest safe place for alternative<br />
arrangements for onward travel to be made by the driver and<br />
passengers of the vehicle being recovered.”<br />
A copy of the NPCC letter addressed to Richard Goddard<br />
as Chair to PROF can be found on the PROF website, details<br />
below.<br />
Clearly SURVIVE was in communication with the NPCC,<br />
as the letter refers to on several occasions, why didn’t<br />
SURVIVE communicate this message back to all the industry’s<br />
interested parties? For those of you who don’t know SURVIVE<br />
is made up four groups, Executive Committee, Working Group<br />
1 (WG1) Protocols and Best Practice, (WG2) Standards, (WG3)<br />
Communications.<br />
Leaving it to chance<br />
Perhaps SURVIVE should have considered communicating<br />
back to the industry sooner and not leaving it to chance by<br />
reading the latest update on their website. If you search<br />
through the SURVIVE website you will see two updates both<br />
on 10th June: “High level guidance for recovering occupants<br />
in their vehicles from vulnerable situations at the roadside by<br />
means of flatbed recovery vehicles” and the second “Carrying<br />
passengers in casualty vehicles whilst being recovered on<br />
trailers”. Neither refers to any communication from the NPCC<br />
and still I’m told by PROF they are yet to receive a reply to<br />
their request; however it seems both the updated documents<br />
I refer to are based on information received from both<br />
the NPCC and the DfT. Please see both documents on the<br />
SURVIVE website, again details below.<br />
Without doubt the recovery industry needs SURVIVE to be<br />
ultimately responsible for communicating important changes<br />
to safe working practices within our industry. The current<br />
COVID-19 situation is evidence of this. Now unless there<br />
is a misunderstanding with the role and basic structure of<br />
SURVIVE, I’m sure this is where the information should come<br />
from but to communicate this via an insignificant website<br />
update in the hope it gets looked at, seems somewhat lacking<br />
in clarity.<br />
I finish with a final thought, has there been any discussions<br />
within SURVIVE regarding PAS 43 & COVID-19 and applying<br />
some kind of official relaxation in certificate/audit renewal. In<br />
a similar way to the relaxation of MOT’s for three months by<br />
the UK Government. An important point as during Lockdown<br />
ISO and PAS 43 audits must have been postponed and for<br />
obvious reasons. The industry surly needs some clarity<br />
regarding certificate expiree and renewal during COVID-19<br />
restrictions, this is clear as I notice from the SURVIVE PAS 43<br />
database a number of certificates are now out of date, with<br />
some imminently out of date.<br />
Is it time to review those responsibilities, or should the<br />
communication line be clearer more transparent and<br />
reflective of the issues we face today and the foreseeable<br />
future? Should the guidance SURVIVE gives be via an<br />
automatic email notification, or should the responsibility for<br />
information simply flow out to its members and the trade<br />
associations to communicate?<br />
Derek Firminger<br />
FIVR, MSOE MIRTE<br />
● http://www.profeduk.com/news.html<br />
● http://www.survivegroup.org/pages/whats-new<br />
● https://www.theivrgroup.com/<br />
● https://www.avrouk.com/<br />
● http://www.rrra-recovery.co.uk/<br />
● http://www.laro-online.co.uk/<br />
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10, 11, 12, 13 DF.indd 4 22/06/2020 13:36
towshowHQ<br />
<strong>Professional</strong> <strong>Recovery</strong><br />
Tow Show - keeping you<br />
updated and informed<br />
An update from the Tow Show HQ with Nick Phipps<br />
At the time of this issue going to press<br />
we have held further discussions with<br />
senior management at the T.I.C. with<br />
reference to a logistical plan for the<br />
2020 Tow Show.<br />
Many of the lock down measures<br />
have been relaxed in different<br />
ways, with the hospitality and<br />
events sectors under current review prior<br />
to release of their new guidelines.<br />
For every Tow Show and Roadshow<br />
event we have organised since 2010, the<br />
safety and wellbeing of every exhibitor,<br />
visitor, guest, and external supplier has<br />
been and will continue to be of the highest<br />
priority to us, and a hugely important<br />
factor in the organisation of our live<br />
events.<br />
At the time of writing, the TIC along with<br />
other venues in the UK are awaiting release<br />
of the Governement COVID-19 secure<br />
guidelines for reopening events safely, an<br />
official directive that will be published by<br />
the DCMS (Department for Culture, Media<br />
and Sport).<br />
Our planning meetings for this year’s<br />
show has included key discussions, not<br />
only with the International Centre, but also<br />
PHE, the HSE, our own health and safety<br />
consultant Tony Wood, and our event<br />
insurer.<br />
Being armed with the new directives,<br />
guidelines and procedures from all of<br />
these professional bodies and advisors,<br />
gives us the complete confidence that the<br />
show will provide the highest standard of<br />
safety and welfare for everyone working or<br />
visiting the Telford International Centre.<br />
All our sponsors and exhibitors will<br />
be contacted by the show team in the<br />
coming days with our next update, and<br />
visitor guidelines will be published and<br />
distributed in due course.<br />
Although we aim to retain most of<br />
the key features of the show, it is of<br />
course clear that some changes and<br />
adjustments will have to be made. As<br />
well as the exhibition halls we have the<br />
demonstration, business seminar and gala<br />
night to consider, we are currently working<br />
on a plan for all of these.<br />
We fully expect the full details to be<br />
available any day now. In fact by the time<br />
you are reading this the information may<br />
very well be distributed on our social<br />
media channels and by email. In the<br />
meantime our thanks go out again to<br />
all of the amazing support and positive<br />
feedback we’ve been receiving from so<br />
many of our sponsors, exhibitors, and<br />
visitors.<br />
Please keep an eye on our website<br />
www.recoverytowshow.co.uk and social<br />
media for latest updates.<br />
Our best wishes to you all to remain fit<br />
and well during these continued extreme<br />
and challenging times.<br />
22 PROFESSIONAL RECOVERY MAGAZINE<br />
14 Tow Show.indd 1 22/06/2020 13:45
Light City from<br />
Boniface adds<br />
another dimension<br />
NewsDesk<br />
In the challenging times we live in a small versatile recovery<br />
vehicle can add another dimension to the fleet of a recovery<br />
operator. Boniface has been offering the Light City, a product<br />
from their associated company Jige International, for some years,<br />
however some recent upgrades have improved it performance.<br />
The equipment can be installed on to the Isuzu D Max or<br />
Ford Ranger chassis, the D Max having the advantage of an<br />
increased rear axle capacity. With special wheels and tyres and<br />
some technical expertise it can be increased to an industry<br />
leading 2300KG whilst the gross vehicle weight is increased to<br />
3500KG and train weight 6500KG. This significantly increases the<br />
operational capacity of the vehicle.<br />
The equipment with the aid of the manually adjustable beacon<br />
is no higher than the cab, this allows for car park access for both<br />
removal of cars and assistance. In fact, in the assistance side adds<br />
to the versatility, some customers use the Light City as a service<br />
vehicle and in car parks the vehicle can remove many vehicles<br />
to the exit where a slide bed or larger vehicle can transport the<br />
casualty further.<br />
Boniface also recognise that some businesses need to supply<br />
vehicles to key workers for transport, as well as acting as incident<br />
support. The Isuzu and the Ranger chassis can be supplied with<br />
high specifications and coupled with the stylised looks of the<br />
bodywork the overall presence is appealing.<br />
The loaded specification includes, 4000KG electric winch,<br />
road rolling dollies, rear spade anchor, jump leads, a compressor<br />
supplies air to the suspension as well to a PCL coupling for air<br />
lines, rear camera, remote control, strobes front and rear and<br />
aluminium protection plates to the under lift.<br />
Boniface have a registered demonstrator available to bring to<br />
you to try, contact them NOW to arrange a demonstration on<br />
01842 754232 or send them an email sales@boniface-eng.com<br />
PROFESSIONAL RECOVERY MAGAZINE 15<br />
15 Boniface.indd 1 22/06/2020 13:45
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16 Advert.indd 1 18/06/2020 12:58
RISCUPDATE<br />
Campaign update from Andy Lambert,<br />
Chairman of RISC<br />
The CSRRR needs your help<br />
I’ll start by first asking you to turn over the page and have a<br />
look at the timeline I have put together covering safety events<br />
in the recovery industry going back to 1995. Please accept my<br />
apologies if you feel something is missing; this is purely my own<br />
recollections and work but I know the main events are there.<br />
What I think becomes immediately apparent is the work<br />
achieved in the last two years; this coincides with the formation<br />
of the CSRRR and the working relationship with Tendo Consulting.<br />
As a reminder of the pressure we are keeping on the government<br />
this is the most recent exchange with the APPG. If only we had<br />
had the ear of the Transport Minister 25 years ago, just how<br />
many lives would have been saved by now:<br />
The main achievements in this relatively<br />
short time are:<br />
● The formation of a <strong>Recovery</strong> Industry APPG.<br />
● The stock take of Red Lights.<br />
● The review of Smart Motorways.<br />
This productive work has only been made possible with Tendo’s<br />
help. With our direction Tendo have opened doors for our<br />
industry which have previously remained firmly closed. Therefore<br />
it is vital that we provide the funds necessary for the continuation<br />
of this work.<br />
We are so close to achieving our immediate goals and now have<br />
the vehicle to push our industry forward and give it the platform<br />
we know it deserves, but to do that we need your help.<br />
I’m appealing to the industry to donate what you can.<br />
I understand that we are in worrying times but the success of<br />
the Campaign directly affects you – now and in the future.<br />
To donate, visit the Campaign Donation page, hosted on the<br />
RISC website, Please give what you can.<br />
Suggested contribution amounts:<br />
MOTORING ORGANISATIONS AND ASSOCIATIONS<br />
Organisation with under 100 members £100 A Month<br />
Organisation with under 1000 members £150 A Month<br />
Organisation with over 1000 members<br />
OR<br />
£300<br />
£1000<br />
A Month<br />
A Quarter<br />
SUPPLIER OF EQUIPMENT AND SERVICES TO THE INDUSTRY<br />
Employing under 15 Staff £100 A Month<br />
Employing under 25 Staff £150 A Month<br />
Employing over 25 Staff<br />
OR<br />
£300<br />
£1000<br />
A Month<br />
A Quarter<br />
INDEPENDENT RECOVERY OPERATORS<br />
Small up to 5 recovery vehicles £50 A Month<br />
Medium up to 25 recovery vehicles £125 A Month<br />
Large (1) above 25 recovery vehicles £250 A Month<br />
Large (2) who sub contract work to other operators<br />
OR<br />
£300<br />
£1000<br />
A Month<br />
A Quarter<br />
www.csrrr.co.uk or www.riscuk.net<br />
PROFESSIONAL RECOVERY MAGAZINE 17<br />
17 RISC.indd 1 22/06/2020 16:58
O<br />
RISCUPDATE<br />
Safety Timeline<br />
Major Events involving Safety in the Rescue & Recov<br />
Jun 1995<br />
Frank McAllister<br />
becomes President<br />
of AVRO and<br />
introduces<br />
improved safety<br />
wear and carries<br />
out live tests with<br />
red lights<br />
Jun 1995<br />
First public talk in<br />
the industry about<br />
using Magenta<br />
Lights at AVRO Ex<br />
Sep 1997<br />
Mar 1998<br />
Survive Group<br />
(Safe Use of<br />
Roadside Verges in<br />
Vehicular<br />
Emergencies)<br />
formed after the<br />
death of a number<br />
of operatives in<br />
hard shoulder<br />
incidents<br />
Operators Safety<br />
and Magenta Lights<br />
raised at the launch<br />
of the Cross Party<br />
Focus Group<br />
Jun 1999<br />
Final Report by ICE<br />
Ergonomics Ltd<br />
commissioned by<br />
the Department of<br />
the Environment<br />
Transport and the<br />
Regions Published<br />
Mar 2000<br />
Steve Shinnick in<br />
talks with ACPO<br />
(Association of<br />
Chief Police<br />
Officers) about the<br />
use of Magenta<br />
lights<br />
Jan 17 2001<br />
Vehicle <strong>Recovery</strong><br />
Link present a<br />
Petition at No 10<br />
calling for Red Rear<br />
Flashing Lights,<br />
Alternative colour<br />
for Beacons<br />
Jan 04 2001<br />
AVRO write to the<br />
govermeny asking<br />
for clarification of<br />
the use of "Specific<br />
lighting for the<br />
conspicuity of<br />
recovery vehicles"<br />
Dec 2001<br />
Vehicle <strong>Recovery</strong><br />
Link announces<br />
"<strong>Recovery</strong> Warning<br />
Lamps" (Red<br />
Lights) about to<br />
become a reality<br />
Feb 2002<br />
Phil Renno writes a<br />
scathing article on<br />
the Survive Group's<br />
just published<br />
"National Standard"<br />
and calls for RPV's<br />
(Roadside<br />
Protection Vehicles)<br />
May 2002<br />
PAS 43 Certification<br />
(developed by<br />
SURVIVE)<br />
introduced<br />
Sep 2005<br />
UK B<br />
Law<br />
allo<br />
Red<br />
(rat<br />
an<br />
flash<br />
(1-4<br />
Nikki King propos<br />
the formation of<br />
new Charity RIS<br />
to help with the<br />
aftermath as a<br />
result of the lack<br />
protection for<br />
operatives<br />
Jun Jun Jun Jul Aug Sep Mar Mar Apr May Jun Mar Apr Jan Feb Mar Dec Jan Feb Mar Apr May Jun Sep O<br />
Jun 1996<br />
A "Move Over" Law<br />
introduced for the<br />
first time in South<br />
Carolina USA<br />
Jun 1997<br />
Bedfordshire Traffic<br />
become the first<br />
force to say OK to<br />
Red Flashing Lights<br />
Insp Barry Fuller It<br />
was still illegal but<br />
they would not<br />
enforce that law.<br />
Mar 1999<br />
Arnold Jameson of<br />
A F Jameson starts<br />
marketing SHIELD<br />
a rear looking<br />
detector to warn<br />
when vehicles are<br />
on the hard<br />
shoulder<br />
Mar 1999<br />
Andy Lambert at<br />
MTS launches<br />
"Slow Down for<br />
Working <strong>Recovery</strong><br />
Vehicle" campaign<br />
with stickers issued<br />
with Vehicle<br />
<strong>Recovery</strong> Link<br />
magazine<br />
Apr 2000<br />
Hard Shoulder and<br />
Roadside Safety<br />
Group Executive<br />
Summary is<br />
published making<br />
many<br />
recommendations<br />
including Magenta<br />
lights<br />
Jan 18 2001<br />
Mar 2001<br />
ICE Ergonomics<br />
report into<br />
"Conspicuity of<br />
Recover Vehicles"<br />
Suggesting Red<br />
Flashing Lights<br />
Published in AVRO<br />
Mag<br />
Lord Whitty replies<br />
to a written request<br />
by AVRO saying<br />
everything they<br />
want is illegal, but<br />
assures them that<br />
the "Survive<br />
Report" was looking<br />
into it.<br />
Apr 09 2002<br />
ICE Ergonomics<br />
report document<br />
published by<br />
UNECE (The<br />
United Nations<br />
Economic<br />
Commission for<br />
Europe)<br />
Jun 2004<br />
The Health and<br />
Safety Executive<br />
Launch "Roadside<br />
<strong>Recovery</strong> and<br />
Repair" Guidance<br />
Unassigned<br />
18 PROFESSIONAL RECOVERY MAGAZINE<br />
18, 19 RISC Timeline.indd 1 23/06/2020 09:11
RISCUPDATE<br />
The major events involving safety in the rescue and recovery<br />
industry of the last 25 years that I can recall - by Andy Lambert<br />
<strong>Recovery</strong> industry of the last 25 years that I recall.<br />
2<br />
cation<br />
by<br />
)<br />
d<br />
Sep 2005<br />
Nikki King proposes<br />
the formation of a<br />
new Charity RISC<br />
to help with the<br />
aftermath as a<br />
result of the lack of<br />
protection for<br />
operatives<br />
Oct 23 2005<br />
UK Bicycle Lighting<br />
Law changed to<br />
allow the use of<br />
Red Flashing lights.<br />
(rate between 60<br />
and 240 equal<br />
flashes per minute<br />
(1-4 per second)<br />
Jul 01 2006<br />
Nov 2012<br />
IVR launch the<br />
"Report a<br />
Near-Miss or Safety<br />
Incident" web page<br />
<strong>Recovery</strong> Industry<br />
Support Charity is<br />
register with the<br />
charity commission<br />
Nov 2013<br />
Jul 2018<br />
The Campaign for<br />
Safer Roadside<br />
Rescue & <strong>Recovery</strong><br />
(CSRRR)<br />
established by<br />
Richard Goddard<br />
and Dave Gregory<br />
An on line petition<br />
to make Slow down<br />
Move Over law was<br />
started<br />
Sep 2018<br />
Oct 2018<br />
RISC Westminster<br />
Account opened by<br />
Mike Cowan at<br />
Lloyds Bank,<br />
Chelmsford<br />
Nov 05 2018<br />
Tracy Crouch MP<br />
Address Parliament<br />
on the need for Red<br />
Lights and asks for<br />
the Department for<br />
transport to start<br />
collecting data on<br />
recovery related<br />
incidents<br />
RAC, AA and<br />
Green Flag write to<br />
Jesse Norman MP<br />
(road safety<br />
minister), calling for<br />
the introduction of a<br />
ʻslow down, move<br />
overʼ rule<br />
Feb 2019<br />
APPG announces it<br />
is launching an<br />
inquiry into all<br />
aspects of<br />
Roadside <strong>Recovery</strong><br />
Safety<br />
Apr 01 2019<br />
Fund raising no<br />
longer handled by<br />
RISC (Westminster<br />
Account) it is<br />
passed to PROF<br />
(<strong>Professional</strong><br />
<strong>Recovery</strong><br />
Operators<br />
Federation)<br />
Jul 02 2019<br />
Some 20 MP's<br />
attend a<br />
demonstration of<br />
Red Lights at PCH<br />
(Portcullis House,<br />
Westminster) and<br />
sign a letter giving<br />
their support<br />
Jan 29 2020<br />
Grant Shapps the<br />
Transport Secretary<br />
announces the<br />
rollout of smart<br />
motorways will be<br />
halted until the new<br />
roads are proven<br />
safe<br />
Jun Sep Oct Nov Jul Nov Dec Jan Nov Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Jan Feb<br />
Jun 2004<br />
Jan 2013<br />
Aug 22 2018<br />
Jan 2020<br />
Health and<br />
ty Executive<br />
ch "Roadside<br />
covery and<br />
air" Guidance<br />
Vehicle and<br />
Operator Services<br />
Agency (VOSA)<br />
publish "Guide for<br />
recovery<br />
operations"<br />
Peter Carol meets<br />
the RISC trustees<br />
at Brooklands and<br />
they agree to fund<br />
the next 3 months<br />
Oct 18 2018<br />
The APPG for Safer<br />
Roadside Rescue &<br />
<strong>Recovery</strong> was<br />
successfully<br />
reformed after the<br />
the General<br />
Election of<br />
December 2019<br />
18 November Sam<br />
Cockerill appears<br />
live on Breakfast<br />
TV over the next<br />
two months<br />
CSRRR is featured<br />
on BBC Radio 5,<br />
BBC 2ʼs Vine Show<br />
and a multitude of<br />
regional BBC radio<br />
outlets<br />
Nov 20 2018<br />
Inaugural meeting<br />
of the APPG (All<br />
Party Parliamentary<br />
Group) the Rt Hon.<br />
Sir Mike Penning is<br />
made Chair<br />
Unassigned<br />
PROFESSIONAL RECOVERY MAGAZINE 19<br />
18, 19 RISC Timeline.indd 2 23/06/2020 09:12
IVRUPDATE<br />
Training today to secure<br />
your tomorrow<br />
Institute of Vehicle <strong>Recovery</strong><br />
Not-For-Profit<br />
The Institute of Vehicle <strong>Recovery</strong> (IVR) regularly quote that they are a not-for-profit<br />
organisation, so when they say that, what do they truly mean?<br />
Broadly speaking the term means<br />
an organisation established for a<br />
purpose other than that of making a<br />
profit, where some or all surplus revenues<br />
are used to further that purpose of the<br />
organisation rather than benefit those<br />
individuals with an interest.<br />
In more technical terms, the IVR is not<br />
a charity but a not-for-profit company,<br />
it is a company limited by guarantee and<br />
consequently does not have share capital.<br />
This means, there are no paid directors and<br />
no dividend pay-outs either, but that the<br />
IVR are subject to the usual taxes.<br />
The concept is that any surplus income<br />
is reinvested back into what the IVR does<br />
best, health and safety, training and<br />
standards, so you can see why it is regularly<br />
referred to, as part of the good work that<br />
they do for the industry,<br />
With a clear reinvestment strategy, the<br />
IVR thought it was time to give the industry<br />
a better insight into that reinvestment<br />
and explain more of the specific project<br />
examples that keep the NHSS17/17B<br />
National Training Scheme running.<br />
Training modules take time to develop,<br />
some more than others, the development<br />
process can take the efforts of 3, 4<br />
sometimes 5 of its qualified ITSSAR<br />
instructors, some who are still on the<br />
frontline as dual operators/instructors. The<br />
modules are researched, standards set, and<br />
an initial development module produced,<br />
this is reviewed by a CAT4 ITSSAR instructor<br />
if they have not been involved in the<br />
development. The module is then piloted<br />
(often more than once) and rolled out<br />
to instructors where the module may be<br />
further tweaked before it is finally released<br />
as a VR module.<br />
IVR members may well remember, a few<br />
years ago, at the IVR AGM a formal request<br />
was made for the IVR to investigate and<br />
design a multideck transporter module, a<br />
module required following the tragic death<br />
of a driver using a twin deck transporter.<br />
This module took a long time to bring to<br />
fruition, it was rolled out initially some time<br />
ago and made it all the way to pilot stage<br />
but the IVR were not completely satisfied,<br />
therefore it went back into development<br />
before finally emerging in early 2019 as the<br />
VR28 Multideck Transporter module.<br />
That particular module was an expensive<br />
module to develop, the IVR will probably<br />
never make back the money and time<br />
invested, but it was an important module<br />
to develop because it epitomises the<br />
IVRs purpose. Raising health and safety<br />
standards, through mechanical, handson<br />
training. The advantages of having a<br />
non-commercial entity means those gaps<br />
in mechanical training are covered off by<br />
the IVR even if at times it is not financially<br />
viable.<br />
The VR29 Tracked Vehicle Mover module<br />
is another example of that type of module,<br />
initially developed by three instructor/<br />
developers, it has recently been revisited<br />
by three different instructors. This<br />
training is mainly there for those who have<br />
purchased a tracked vehicle mover from<br />
the pre-owned equipment marketplace.<br />
Older modules are also kept in the IVR<br />
repertoire, because the equipment is still<br />
out there being used or being sold on.<br />
VR14 Twin Boom is a great example of that,<br />
possibly one of the most dangerous pieces<br />
of equipment if it is not used correctly.<br />
The number of instructors who deliver it<br />
has dwindled over the years, but the IVR<br />
can still support the training of this type of<br />
equipment for those who need it.<br />
Once a module is in existence it then<br />
needs to be regularly reviewed. This can<br />
be done in a variety of ways. Sometimes<br />
those who are the specialists in that<br />
subject are called upon to review. This<br />
has been the case with the VR26 First Aid<br />
module, it has been initially reviewed by<br />
those who regularly teach first aid to the<br />
recovery industry and who are actually<br />
also first responders. That review has been<br />
through an ITSSAR CAT4 instructor who also<br />
trains the module and hopefully over the<br />
next couple of weeks, it will be revealed<br />
for further review with all the instructors<br />
who deliver it. Once those amendments<br />
are made the module will be piloted as<br />
many times as is necessary before a CAT 4<br />
instructor gives final sign off.<br />
Over the past 18 months the IVR has<br />
reviewed many of its modules, some are still<br />
a work in progress: VR01, VR02 and VR03<br />
(Core Modules), VR07 and VR16 (Advanced<br />
Winching), VR8-11 Motorcycle Modules.<br />
VR21 <strong>Recovery</strong> Incident Manager, VR27 EV<br />
and Hybrid, VR33 Off Road Vehicles. The<br />
COVID-19 pandemic shutdown time has<br />
been well spent, undertaking some of these<br />
reviews and updating instructors using<br />
online conferencing when no practical is<br />
needed. As well as producing online courses<br />
where appropriate.<br />
In some instances, it can be developers<br />
who sit outside of the vehicle recovery<br />
operator who assist with the development<br />
or review, as was the case with the VR27<br />
Electric and Hybrid Vehicle module, which<br />
was developed with the then Technical<br />
Training Manager at Allianz Worldwide<br />
Partners.<br />
It is this collective approach to<br />
development with input from trainers and<br />
the industry where required, that gives the<br />
IVR the badge of being an industry scheme,<br />
by the industry and for the industry.<br />
Administrating the NHSS17/17B National<br />
Training Scheme demands that there is a<br />
financial stability to the company behind it.<br />
Careful planning is needed to ensure the<br />
scheme continues and it is able to ride the<br />
peaks and troughs in its business model.<br />
The IVR business has a definite seasonability<br />
to it, and it tries to retain some<br />
funds for a rainy day. COVID-19 has been<br />
a prime example of that, nobody would<br />
have believed the economic devastation<br />
that such a virus could create, nobody<br />
could foresee that it would bring hands-on,<br />
practical training to a standstill. That buffer<br />
in funds, has allowed the IVR to continue<br />
trading and to use the time to effectively<br />
build for the future, whilst keeping the<br />
scheme protected and stable.<br />
Tune in to the next issue of <strong>Professional</strong><br />
<strong>Recovery</strong>, to hear of further re-investment<br />
back into the industry and plans for the<br />
future of the industry’s National Training<br />
Scheme.<br />
www.theivrgroup.com<br />
20 PROFESSIONAL RECOVERY MAGAZINE<br />
20,21 IVR.indd 1 22/06/2020 13:49
THE IVR GROUP<br />
THE INSTITUTE OF VEHICLE RECOVERY<br />
IVR TRAINING SERVICES / IVR (UK)<br />
Ensuring excellence across industry<br />
Induction modules<br />
VR Core (VR01, VR02 and VR03)<br />
Light and heavy recovery modules<br />
VR04, VR05, VR06, VR07, VR12, VR13<br />
VR14, VR15, VR16, VR18, VR20, VR23<br />
Motorcycle modules<br />
VR08, VR09, VR10, VR11<br />
Specific modules and awareness training<br />
VR17, VR19, VR21, VR22, VR24, VR25, VR26<br />
VR27, VR28, VR29, VR30, VR31, VR33<br />
With lockdown easing and work volumes increasing,<br />
now is the time to book your NHSS17/17B training,<br />
with your preferred IVR approved training provider<br />
<strong>Professional</strong> skills training from<br />
industry subject matter experts<br />
ITSSAR qualified instructors<br />
Visit www.theivrgroup.com or<br />
call 01895 436426 for further information<br />
PROFESSIONAL RECOVERY MAGAZINE 21<br />
20,21 IVR.indd 2 22/06/2020 13:49
RRRAUPDATE<br />
A word from the Chairman<br />
c/o SAMS Ltd, Heckington Business Park, Station Road, Heckington, NG34 9JH<br />
Tel: 01529 469288 Email: linda@rrra-recovery.co.uk<br />
CONTROL ROOM<br />
COURSES<br />
RRRA working hard behind<br />
the scenes for you!<br />
Control Room Staff<br />
If you would like to find out more or<br />
book a place on the next course, please<br />
speak to the R.R.R.A office on 01529<br />
469288<br />
This course is run by F1 Personnel<br />
A very good morning to you all<br />
and I hope you are all well in these<br />
uncertain times.<br />
The RRRA have been working hard<br />
behind the scenes dealing with our<br />
members problems on an individual<br />
level to make sure they have received<br />
the support they need and we have also<br />
arranged for all members to be given<br />
three months FREE membership to offset<br />
costs caused by the virus.<br />
RRRA committee are meeting regularly<br />
on Microsoft Teams, so now this old fossil<br />
is able to use another form of technology.<br />
This is actually working so well that it will<br />
become a far more regular occurrence,<br />
allowing more work to be done instead<br />
of wasting time travelling. Only yesterday<br />
we had a very productive meeting with<br />
HE discussing protocol and operators<br />
suggestions for working the ERA’s on the<br />
Smart Motorways. Great to see we are<br />
now being listened to and our suggestions<br />
are being discussed on a regular basis.<br />
Last week RRRA signed off with<br />
the SURVIVE Group the latest set of<br />
recommendations for our operators<br />
dealing with breakdowns. Other groups<br />
have given advice, sometimes wrongly,<br />
so I urge you all to heed the advice from<br />
SURVIVE which is the industry group<br />
behind PAS43 that has all the important<br />
industry groups represented on a<br />
committee.<br />
RRRA have also been training online<br />
giving our members and others the<br />
opportunity to get ahead with their DCPC<br />
hours with courses such as our Smart<br />
Motorways course and tacho course.<br />
If, you still have people on furlough you<br />
should recommend they complete their<br />
hours.<br />
<strong>Recovery</strong> is actually getting much<br />
harder now that we are dealing with<br />
four people in cars as opposed to just<br />
the driver that had been the norm.<br />
Once again I need to make clear that<br />
moving passengers in their own vehicle<br />
is actually breaking the law and although<br />
the Police are allowing it to a place of<br />
safety you can still be prosecuted. Please<br />
stick to your guns here, to safety only.<br />
Some of the work providers are very<br />
reluctant to provide a taxi for customers<br />
because of costs involved but please<br />
do not give in and put your staff at risk.<br />
Supplying a courtesy car is the answer for<br />
both work providers and yourself but the<br />
work providers need to paying for this<br />
service and for the decontamination of<br />
your courtesy vehicle afterwards. This will<br />
be cheaper in most cases for the work<br />
providers than taxi’s and could even help<br />
by allowing you to deliver next day or<br />
along with other vehicles to keep costs<br />
down.<br />
We are now well into June and<br />
Government has allowed the nonessential<br />
shops to start trading. Work<br />
volumes have begun to pick up but it is<br />
very hard to keep levels of staff at the<br />
right level. With the three week rule on<br />
furlough, if you bring an operative back<br />
too early and then have to lay him off<br />
again you have lost him for another three<br />
weeks which is the last thing you need if<br />
work suddenly picks up. For employers<br />
who are not aware, you should be using<br />
furlough days as holiday days where<br />
employees have already booked the<br />
holidays.<br />
We are finding that our operators now<br />
seem to be getting first jobs of the day<br />
around 8am instead of the usual 5am and<br />
it is still very quiet in the evenings. Shift<br />
systems are not working so well in the<br />
evenings and the call out system seems to<br />
be more suited to present volumes.<br />
Contractors working for the AA and<br />
RAC are finding volumes especially low<br />
as they are covering the vast majority of<br />
work themselves with their patrols. As<br />
they bring their own staff off furlough a<br />
recovery company that was busy last week<br />
reply except as stated below.<br />
may suddenly find themselves low on<br />
expressed in this document are those of the author and do not necessarily reflect the opinion of the Road Rescue <strong>Recovery</strong> Association.<br />
ALL COMMUNICATIONS TO BE ADDRESSED TO ROAD RESCUE RECOVERY ASSOCIATION<br />
Company Registration Number 2151963 VAT Number 455 508 440<br />
volume again and overstaffed.<br />
The next big challenge will be when<br />
the furlough becomes part time because<br />
many operators will be forced to cut shift<br />
times which will in turn leave staff with<br />
a shortfall in wages. As it is many staff<br />
have become so used to being at home<br />
enjoying family life that they do not want<br />
to return to working all hours. There are<br />
lots of recovery firms who are laying staff<br />
off too so it remains to be seen how soon<br />
volumes will return and whether we have<br />
enough staff to cope when they do. Quite<br />
simply put, operators fixed expenses such<br />
as rent, rates etc are so much higher than<br />
the income coming back in at the moment<br />
that many will not survive unless volumes<br />
increase dramatically and even then we<br />
will all have big debts to deal with over the<br />
next few years. It is now the time to reflect<br />
on what rates we are willing to work for to<br />
get back onto an even keel and also time<br />
to diversify as many already have, so your<br />
eggs are not all in the one basket.<br />
Next challenge will be getting all your<br />
trucks plated. DVSA do not seem to have<br />
the answer to when we can begin retesting<br />
and they are not keeping their test<br />
stations updated too well either. Hopefully<br />
I will have more info on this by the next<br />
magazine. Even then its going to be a lot of<br />
work and money getting your whole fleet<br />
tested in a short period.<br />
Before I finish I would like to thank all<br />
the work providers that have supported<br />
their operators financially in this crisis.<br />
A big thank you to Call Assist, Green<br />
Flag, Britannia, Interpartner, National<br />
Breakdown and Hadleigh who have all<br />
been great. Its nice to know who has got<br />
your back at times like these. I am sadly<br />
disappointed that some of the other larger<br />
work providers didn’t follow suit though.<br />
IMPORTANT NOTICE: This document, its content may be confidential/legally privileged, and are for the intended recipient only and it is a copyright work belonging to Road<br />
Rescue <strong>Recovery</strong> Association. This document may not be copied or disseminated without prior authorisation of the author, whether by forwarding or copying this document in<br />
The recipient of this document may reply to the author with a copy of this document attached but may not copy other addressees. This document is intended for the above named<br />
addressee only. If you have received this document in error please advise Road Rescue <strong>Recovery</strong> Association 01529 469288 and return to the author immediately. Any opinions<br />
Shaun Coole<br />
Chairman, RRRA<br />
22 PROFESSIONAL RECOVERY MAGAZINE<br />
22 RRRA update.indd 1 22/06/2020 13:50
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23 Advert.indd 1 22/06/2020 14:26
MYOPINION<br />
Fred Henderson<br />
FINAL<br />
ANSWER....<br />
I’M OUT!<br />
Dealing with<br />
the unrealistic<br />
expectations of<br />
so many people<br />
does my head<br />
in. I really miss<br />
the challenge of<br />
plugs and points<br />
and hate it when<br />
I cannot even find<br />
the engine for<br />
sound proofing.<br />
And getting out<br />
of bed and going<br />
out in the cold will<br />
be a thing of the<br />
past.<br />
It will no doubt come as a surprise to many<br />
people, but nothing goes on forever so after 60<br />
years working in the motor trade and almost as<br />
long in breakdown and recovery, I have decided<br />
to stand back and leave the running of our 24hr<br />
recovery service to my son David, who already<br />
runs our two dealerships as well as a service<br />
centre and body shop.<br />
The lockdown has provided a good<br />
opportunity for change and no doubt a<br />
few updates, as work has been low with<br />
many staff on furlough. I had hoped to keep<br />
going but I am sick of working long hours one<br />
way or another and seeing trucks returning from<br />
jobs and thinking that was a waste of time.<br />
I must point out I am not emigrating or going<br />
into any form of hiding, but I may find it hard<br />
to write this page when no longer at the front<br />
line, hopefully some topics may still get me<br />
inspired. One thing is for sure I with not be<br />
involving myself in any groups or committees<br />
that might put more hardship on the already<br />
stretched industry, I have seen too many people<br />
go that route (not that anybody would have me).<br />
I will however continue my work and hobby of<br />
working in motorsport recovery, including the<br />
British Touring Car Championship, where we<br />
have developed some great ideas which are now<br />
being used at circuits throughout the UK. I will<br />
also still be available if the AVRO man or anyone<br />
else wants to buy me lunch.<br />
Looking back I feel I have achieved much<br />
more than I could ever have imagined; leaving<br />
school with less than a basic education, after<br />
missing a lot of school due to ill health. Once<br />
during a meeting a jobsworth asked me what<br />
I had ever done for the industry, I told him I<br />
worked in it, was that not enough? The problem<br />
is my dyslexia slows my thinking response time<br />
giving the impression of a very small brain, were<br />
as give me two or three minutes and I am on top<br />
of the job.<br />
Rest is history<br />
What I should have told him is I ran a<br />
successful recovery service after starting<br />
with £300 and a tool box back in 1973. Then in<br />
1992 together with Bob Toon I helped develop<br />
Police recovery schemes with the first being<br />
with Durham Police, the rest is history on that<br />
front. In later years although some people will<br />
not agree I went a long way to stopping the<br />
R licence (now ROLS) being forced upon the<br />
industry. Some people don’t forgive me for that<br />
but I have always believed the law of the land is<br />
enough for any business. And with my success<br />
in motorsport recovery, not even to mention my<br />
career as a rally driver with Toyota and Vauxhall,<br />
I could have shut this guy up. I have been told<br />
several times I could have done a lot better if<br />
I had embraced politics more and been more<br />
politically correct, but life would have been less<br />
exciting, or do I mean boring.<br />
Absolute pleasure<br />
I will miss so many things; for example just<br />
attending a RRRA meeting where you are with<br />
likeminded people can be a real boost. I need<br />
to record the absolute pleasure of working<br />
with Brian Hagan, the Bernie Ecclestone of the<br />
recovery industry and former head of National<br />
Breakdown and Green Flag. Likewise Ben<br />
24 PROFESSIONAL RECOVERY MAGAZINE<br />
24, 25 Fred Henderson.indd 1 22/06/2020 13:33
MYOPINION<br />
Johnson, Nigel Ashton and the various people<br />
at Britannia Rescue have all been great<br />
to work with, and not forgetting big Jack<br />
Stapleton. I cannot say the same about the<br />
AA and RAC who we once worked for, they<br />
are so far up their own backside and have<br />
done so much damage to our side of the<br />
industry with rates alone, never mind the<br />
commercial suppression of their independent<br />
competitors, the small clubs, but I do admire<br />
the skills of their patrol vans, something we<br />
should aspire to.<br />
Unrealistic expectations<br />
I see friction between operators but I<br />
have always got on really well both locally<br />
and country wide, and this will continue but<br />
it won’t be long before I am out of touch. I<br />
suppose it’s an age thing but there are many<br />
things I will not miss one bit. People with<br />
no mandate from anybody starting groups<br />
or committees in the name of our industry.<br />
People aiming to make our life more difficult<br />
especially when nobody asked them in the<br />
first place, or even individual people trying<br />
the same thing. Dealing with the unrealistic<br />
expectations of so many people does my head<br />
in. I really miss the challenge of plugs and<br />
points and hate it when I cannot even find the<br />
engine for sound proofing. And getting out of<br />
bed and going out in the cold will be a thing of<br />
the past.<br />
As I said I will still be around and may even<br />
do the odd long relay, my favourite job, out of<br />
sight out of mind. I may even have time to visit<br />
the Tow Show if that ever happens in these<br />
challenging times; and I am free for lunch.<br />
Finally if you like what I write why not invest<br />
in a copy of my book - ‘Breakdown Doctor’ -<br />
the life and times of a breakdown man in the<br />
1960’s, call 0191 3846319 and ask for Julie.<br />
Fred Henderson<br />
Breakdown Doctor<br />
PS: Thank you recovery industry for a<br />
great time but enough is enough.<br />
Tel: 01438 840 690 · Mobile: 07984 457 561<br />
www.vehiclerecoverysystems.co.uk · info@recoveryvehicles.com<br />
PROFESSIONAL RECOVERY MAGAZINE 25<br />
24, 25 Fred Henderson.indd 2 22/06/2020 13:33
BONIFACE DPS.indd 1 17/06/2020 16:51
BONIFACE DPS.indd 2 17/06/2020 16:52
AVROUPDATE<br />
AVRO Business Consultant<br />
Graham Steedman<br />
Huge financial<br />
and operational<br />
challenges ahead<br />
Well these are certainly<br />
unprecedented times, and how many<br />
times have you heard either someone<br />
say, or said yourself, that of late? We<br />
are all living through history with huge<br />
financial and operational challenges<br />
to all our businesses.<br />
As is the case with most at present,<br />
I am not able to travel to meet<br />
members, potential members, and<br />
associate members. However, I was set<br />
a task from AVRO National Council to<br />
reach out and make personal contact with<br />
every AVRO member - it was, as you might<br />
expect, quite a task but in all honesty a<br />
very worthwhile one and a pleasure to<br />
undertake.<br />
I have always been very keen on hearing<br />
from the coal face and speaking directly<br />
with AVRO members (and as I say this is<br />
quite a substantial task, but I would not<br />
like to see it done any other way). I really<br />
enjoy being able to discuss not only the<br />
main issues of the day, which of course<br />
is currently dominated by the COVID-19<br />
pandemic, but many other issues and<br />
challenges our industry continue to face<br />
on a daily basis.<br />
With that I would just like to add at this<br />
stage my personal thanks to everyone who<br />
has picked up my call, called me back or<br />
replied to my e-mails, the information<br />
you pass to me I feed directly back not<br />
only to AVRO National Council but in the<br />
many meetings and communications I am<br />
involved in on a daily basis. It is invaluable<br />
information and it allows AVRO to fully<br />
represent its members.<br />
On speaking with the membership, in<br />
general terms there has been a downturn<br />
in business ranging from 65% to 80%,<br />
quite a substantial amount I am sure you<br />
will agree, especially when you consider<br />
the industry relies on volume to make the<br />
numbers work.<br />
Many members have taken advantage<br />
of the Government Furlough scheme<br />
and I was pleased to see the Chancellor<br />
extending the scheme until 31st October<br />
2020, although some changes to the<br />
scheme are imminent. On that it is<br />
worth noting at this point that AVRO had<br />
contacted HM Treasury and the Treasury<br />
Select Committee calling for more<br />
flexibility in the Furlough scheme, and I<br />
am pleased to see that changes to the<br />
furlough scheme will allow employees<br />
to work on a part-time basis, while still<br />
enrolled with the scheme, which is exactly<br />
what is required to assist the roadside<br />
recovery industry.<br />
The information I have from my<br />
discussions with the membership thus<br />
far is very similar to that of the results of<br />
the two recent AVRO surveys undertaken.<br />
This is invaluable information for AVRO to<br />
have and it is key that we have accurate<br />
facts and figures so again we can fully<br />
represent our members when in dialogue<br />
with industry stakeholders and respected<br />
Governments and administrations. I<br />
cannot stress enough how valuable<br />
this information is, I know you all have<br />
enough to do, but by providing AVRO with<br />
the facts and figures it allows AVRO to<br />
continue to represent is members armed<br />
with accurate and factual information.<br />
On the topic of AVRO surveys, we<br />
have the results published on the new<br />
AVRO website - www.avrouk.com - and<br />
I strongly encourage you to take five<br />
minutes to take a look, they make for an<br />
interesting read.<br />
Continuing with my conversations with<br />
the membership, I am discovering obvious<br />
concerns from members throughout the<br />
UK and Ireland which include:<br />
1. The lack of financial assistance from<br />
work providers.<br />
2. Whilst general work volumes are<br />
reported to be between 65% to 80%<br />
down, the consensus is that the level of<br />
police-led recoveries were largely being<br />
maintained. However, most commented<br />
that the type of work had changed with<br />
the lower (or non) paying incidents,<br />
such as Section 165 removals and PACE<br />
recoveries, heavily outweighing the<br />
more lucrative RTC work<br />
3. Huge reductions in ‘club work’,<br />
particularly from the ‘big two’ who<br />
operate their own patrol and recovery<br />
fleets. Dare I say but the words ‘we are<br />
used when needed, dropped when not’<br />
was repeated to me numerous times.<br />
Appreciation must be shown however<br />
to those work providers who have come<br />
forward with support for the operators.<br />
4. Confusion over the Government<br />
business grants and whether they<br />
qualify or not?<br />
5. Police Scotland have disputed the<br />
advice that AVRO, SURVIVE Group and<br />
the IVR have given in relation to carrying<br />
passengers, even though advice regarding<br />
this was sought from Government. Police<br />
Scotland via FMG have recently notified<br />
their contractors that it is illegal to carry<br />
passengers on the back of a recovery<br />
vehicle. On 8th June AVRO issued a<br />
member communication on Roadside<br />
<strong>Recovery</strong> Guidance – Removals to place<br />
of safety along with updated guidance<br />
from SURVIVE. A further member<br />
communication was issued on 16th June<br />
in relation to Police Scotland<br />
On the subject of the carriage of<br />
passengers, you will be aware that the<br />
SURVIVE group recently released updated<br />
guidance and I take this opportunity to<br />
remind all that there is no legislation that<br />
specifically covers this activity and that the<br />
guidance issued by SURVIVE Group is Best<br />
Practice Guidance and has not been tested<br />
in court.<br />
AVRO is continuing in its dialogue with<br />
DfT, DVSA, HSE, NPCC and others as well<br />
as lobbying Government for the necessary<br />
change in legislation to encompass this<br />
procedure into law.<br />
28 PROFESSIONAL RECOVERY MAGAZINE<br />
28, 29 AVRO.indd 1 22/06/2020 13:41
AVROUPDATE<br />
In relation to ‘carrying of passengers’,<br />
a couple of our members have taken<br />
matters into their own hands and have<br />
fitted out their crew cabs with PVC<br />
separation screens. If you would like<br />
further information regarding this, drop<br />
me an email at graham@avrouk.com<br />
There are obvious costs attached to<br />
constructing a safe zone in a vehicle<br />
as well as the sanitisation of the cab<br />
after each job. This is once again a cost<br />
that will have to be borne mainly by the<br />
VRO, and this must be acknowledged by<br />
work providers and operators given due<br />
respect.<br />
It has been suggested that operators<br />
should at least charge for the sanitisation<br />
of the vehicle after each of the work<br />
provider’s passengers leave the recovery<br />
truck especially during this time and the<br />
risks to health; I do not find that to be an<br />
unreasonable request.<br />
AVRO invited a number of work<br />
providers including Call Assist, Britannia,<br />
Hadleigh, RAC and Green Flag, as well<br />
as representatives from the NPCC<br />
(National Police Chiefs Council) and the<br />
Metropolitan Police to join us on a virtual<br />
conference call. These were set up in<br />
response to our request for financial<br />
assistance for our members as well as<br />
discussing the current plight of VRO’s, the<br />
way out in terms of an exit strategy and<br />
what the repercussions and changes will<br />
be for our industry during this pandemic<br />
and going forward.<br />
We would like to thank those ‘Clubs’<br />
who have made a gesture of financial<br />
assistance but it also has to be said that<br />
the ‘big two’ namely RAC and AA have to<br />
date offered no financial help whatsoever,<br />
all of which our members have noted, and<br />
to put it politely are ‘disappointed.’<br />
We have written to all UK Police Chief<br />
Constables asking for a reduction in<br />
management fees to help the industry<br />
and to date several Police authorities<br />
have reduced their management fees<br />
to recognise the plight of the industry<br />
although the Government had sent out<br />
to all departments the need to support<br />
businesses that provide an essential<br />
service to key departments that they<br />
should consider financially supporting<br />
them during this crisis to ensure continuity<br />
for the future.<br />
Our aim is to continue to be proactive<br />
in events such as Stakeholder meetings<br />
including members of the Home Office,<br />
continual dialogue with the various work<br />
providers, Highways England, Police etc.<br />
and as the largest and longest running<br />
Association representing vehicle recovery<br />
operators we will continue to work<br />
tirelessly for the good of our membership<br />
and the wider industry.<br />
Graham Steedman<br />
graham@avrouk.com<br />
07864 673533<br />
THE Biggest stock holder of ready made recovery trucks IN the UK<br />
• <strong>Recovery</strong> Trucks<br />
• Car Transporters<br />
• NEW Tilt And Slide Bodies<br />
• Fully Aluminium Trailers<br />
• Bespoke Designs<br />
• Loading Ramps Manufacturer<br />
• Wide Choice Of Winches<br />
• AL-KO Chassis Conversion<br />
• Financing Options<br />
Tel: 01945 587 818 Mob: 07863 170 364<br />
www.amsrecoverytrucks.co.uk<br />
info@amsrecoverytrucks.co.uk<br />
AMS Industrial Estate Sandall Road PE13 2GB<br />
PROFESSIONAL RECOVERY MAGAZINE 29<br />
28, 29 AVRO.indd 2 22/06/2020 13:41
CRANEANDHIAB<br />
Hiab! It’s all in a name<br />
It’s an extremely<br />
useful tool, that<br />
needs to be<br />
respected as it can<br />
be a dangerous<br />
device if operated<br />
incorrectly in<br />
the hands of an<br />
untrained person<br />
You may not be aware, but Hiab is actually<br />
a brand name. This particular word has<br />
become familiar within the haulage<br />
and recovery industries when referring to a<br />
lorry mounted crane or loader. This specific<br />
vehicle type is made up of a truck and crane<br />
combined in a singular vehicle and is used to<br />
help load and unload trailers or lifting heavy<br />
objects form one position to another by using<br />
the engine power and hydraulics of the crane<br />
element.<br />
The introduction of these vehicles was<br />
greeted with great delight by the industry<br />
as it allowed companies to offer services<br />
where the need for a separate crane could be<br />
reduced or indeed, not needed at all. Before<br />
these vehicles were developed, most loading<br />
and unloading was achieved by hand and<br />
very time consuming, so the arrival of these<br />
vehicles revolutionised industries and saved<br />
considerable amounts of time in the process.<br />
It must be remembered though, that<br />
although an extremely useful tool, it needs to<br />
be respected as it can also be a dangerous<br />
device if operated incorrectly in the hands of<br />
an untrained person. Without proper training,<br />
By Stuart Woolley<br />
Fresian Way . Kings Lynn<br />
. Norfolk . PE30 4JQ<br />
Tel: 01553 660922<br />
● Car & Commercial Roadside Assistance<br />
● Accident <strong>Recovery</strong> & Transportation<br />
● Air Cushion <strong>Recovery</strong><br />
● Car & Commercial Workshop Repair Facilities<br />
● Landoll & Extendable low Loaders<br />
Gosberton Road . Surfleet . Spalding<br />
Lincolnshire . PE11 4AB<br />
Tel: 01775 840452<br />
Fakenham Ind. Est . Fakenham<br />
. Norfolk . NR19 8NN<br />
Tel: 01328 853599<br />
CAR & COMMERCIAL RECOVERY SPECIALISTS<br />
Head Office: 262 Bridge Road . Sutton Bridge . Spalding . Lincolnshire PE12 9SH<br />
Tel: 01406 350218<br />
SERVING LONDON AND THE SOUTH EAST<br />
ACCIDENT RECOVERY • RECOVERY ASSISTANCE<br />
HEAVY WINCHING • OFF-ROAD LOW LOADER<br />
HIAB VEHICLE • FLEET MAINTENANCE<br />
Commercial Yard, Watling Street, Dunstable, Beds, LU6 3QP (jct 9 M1)<br />
www.stathamsrecovery.co.uk<br />
30 PROFESSIONAL RECOVERY MAGAZINE<br />
30,31 Crane and Hiab.indd 1 22/06/2020 14:25
Craneandhiab<br />
operators are less efficient and increases the chances of an<br />
accident, injury or property damage.<br />
Founded in 1978, The Association of Lorry Loaders and<br />
Importers is the industry body set up at the request of the<br />
Health and Safety Executive and it remains the UK’s only trade<br />
association devoted to the lorry loader industry. Although, in<br />
the recovery industry this accreditation is not a requirement,<br />
it should be considered for compliance and training purposes.<br />
Any operator looking to make the addition of crane and Hiab<br />
to their portfolio must ensure the following. All core models<br />
are completed through the IVR along with module VR06<br />
transporters and then finally, VR17 Lorry Loader Cranes in<br />
Vehicles. All equipment must be LOLER certified and records<br />
must be kept up to date of all thorough examinations and any<br />
defects must be reported to the person responsible for the<br />
equipment and the relevant enforcing authority. The LOLER<br />
regulation places duties on companies who own, operate<br />
or have control over lifting equipment. Also be mindful that,<br />
lifting equipment is also classed as work equipment, so the<br />
PUWER (Provision and Use of Work Equipment Regulations)<br />
also applies.<br />
Richford Motor Services Ltd<br />
Commercial Director at Richford Motor Services Ltd Nikki<br />
Gough was very clear in his view regarding training and safety<br />
when using Hiab equipment. “Our Hiab units are utilised in<br />
difficult vehicle extrications. Each job is very different from<br />
the last and so we take extra care to gain as much information<br />
about the recovery before we despatch the required vehicle<br />
to attend the scene. This is either done by sending a forward<br />
scouting team or by the receipt of photographs sent to us<br />
from the incident. Once we have established what equipment<br />
will be needed, our team is sent to evaluate and risk assess<br />
before the evacuation can begin. Our staff are fully trained<br />
to IVR VR17 for Hiab use and all our equipment is LOLER<br />
certified. We find the Hiab crane to be excellent in a variety<br />
of situations, with its dexterity being valuable in helping us<br />
reach vehicles that are submerged or situated in deep ditches<br />
as examples. The Hiab is also excellent in helping secure the<br />
vehicle in a way where no further damage can be inflicted<br />
during extrication. At Richford Motor Services Ltd, we have<br />
a duty of care to the vehicle that we recover and the vehicle<br />
owner that we preserve the vehicle and provide them with<br />
the best possible insurance outcome.” Nikki continued “Our<br />
Hiab crane operators take the safety of everyone concerned<br />
at the incident extremely seriously and will not perform the<br />
operation of removal until it is safe to do so.”<br />
Richford Motor Services Ltd operate over 180 vehicles from<br />
10 bases including 6 Hiab crane units, with a further vehicle on<br />
order due to be delivered in September.<br />
Statham’s Motor Engineers Ltd<br />
John Statham from Statham’s concurs regarding certification<br />
and safety. “We operate a single Hiab unit form our base<br />
here in Dunstable. Out of our 23 vehicles, we use the Hiab<br />
for about 50% of the jobs we attend. The Hiab enables us to<br />
reach problematic stricken vehicles with greater ease due to<br />
its tip and control functionality. Our team are fully IVR trained<br />
and our equipment is certified to LOLER standards which we<br />
Heavy <strong>Recovery</strong> Specialists<br />
for On & Off Road <strong>Recovery</strong><br />
Tel: 01273 833181<br />
www.southernrecoveryservices.co.uk<br />
Fairbridge way, Burgess Hill,<br />
West Sussex. RH15 8BF.<br />
Southern<br />
recovery<br />
services<br />
maintain on site, as we offer a customer based support service<br />
to carry out repairs to vehicles by qualified technicians. We<br />
also operate a state of the art training room where we have<br />
recently conducted IVR 1, 2, 3 and IVR 13 courses. The addition<br />
of the Hiab unit has been a great success and has helped to<br />
increase the efficiency within our business as we continue<br />
looking at new ways of intelligent load handling.”<br />
S. S. WALKER<br />
Motor Sales • Mechanical Repairs<br />
24 Hour <strong>Recovery</strong> Service • Heavy Commercial & Car<br />
<strong>Recovery</strong> • Buses & Coaches • Sliding Axle Trailers<br />
EST. 1979 S.V.R.A member<br />
Richmond Garage, Brighton Place, Peterculter,<br />
Aberdeenshire, AB14 OUP<br />
Tel. 01224 732568 · Night. 01224 733467<br />
Mobile. 07831 841024 · Mobile. 07887 610101<br />
RICHFORD<br />
MOTOR SERVICES LTD<br />
Email - sales@richfordmotors.com<br />
Web - www.richfordmotors.co.uk<br />
Glen Hardy<br />
GH Motors<br />
24 hour <strong>Recovery</strong> & Roadside Assistance<br />
for cars, light & heavy commercial<br />
motorcycles and coaches.<br />
workshop for HGV, Trucks & Trailers<br />
Unit 4b, M1 Commerce Park, Duckmanton,<br />
Chesterfield, Derbyshire S44 5HS.<br />
tel: 07720678021<br />
glen.hardy@sky.com<br />
24 hour light<br />
& commercial recovery<br />
PAS 43 & ISO 9001, NHSS 17 & 17B<br />
MOT testing centre, Class 4 & 7<br />
HGV roadside assistance.<br />
Full accident repairs centre for cars and<br />
commercials. Full workshop<br />
repairs & diagnostics equipment.<br />
UK Nationwide Coverage<br />
Depots in Derbyshire, Nottinghamshire,<br />
Leicestershire, South Yorkshire, Staffordshire,<br />
Luton, Lincoln and now Newark<br />
Tel: 01773 835192<br />
Dunsford Road, Meadow Lane Ind Est, Alfreton, Derbyshire DE55 7RH<br />
PROFESSIONAL RECOVERY MAGAZINE 31<br />
30,31 Crane and Hiab.indd 2 22/06/2020 14:25
SOUTHEASTOPERATORS<br />
South East<br />
Operators<br />
reimagine the<br />
future of their<br />
businesses in<br />
the face of a<br />
pandemic crisis<br />
By Martin Scholes<br />
IN common with all vehicle recovery operators throughout<br />
the UK the recovery operators in the densely populated<br />
South East of England have had to face the Coronavirus/<br />
COVID-19 crisis head on. They have lived through it and are<br />
now coming out of the other side.<br />
Some operators have used the time of the pandemic crisis<br />
to reimagine the future of their businesses to face the future<br />
with renewed vigor and a good deal of optimism too.<br />
Saunders Garage<br />
Debbie Saunders at Saunders Garage has an upbeat and<br />
positive aspect to the COVID-19 crisis. She told <strong>Professional</strong><br />
<strong>Recovery</strong> magazine: “Although I am, of course, aware that<br />
COVID-19 has had a dreadful, negative impact on the UK as a<br />
whole, the impact on our business hasn’t been all negative.<br />
We were able to keep all our staff working without furloughing<br />
anyone, though we did change working hours, though as<br />
business is picking up, these are being reviewed again.<br />
“We have lost some staff due to natural wastage, so we are<br />
looking to recruit vehicle recovery staff.<br />
“Although some of our work was slightly down, our two<br />
depots at Saunders <strong>Recovery</strong> and Buckdale in Bedfordshire are<br />
working pretty much as normal, as they maintain our motorway<br />
recovery contracts on the M4 and the M25. We have also seen<br />
an increase in work for police contracts.”<br />
Debbie went on to say: “We are using the opportunity of the<br />
COVID-19 situation to reexamine how we operate our business,<br />
to change how we do things, looking at things like changing<br />
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shift patterns and the like.<br />
“I think that we have a brighter future once things in general<br />
are more stabilised and that COVID-19 is an opportunity for<br />
positive change in how we do things, how we operate our<br />
business into the future.”<br />
Saunders Garage can be contacted on: 01492 730222 or<br />
visit: www.saunders-garage.co.uk<br />
Silverback <strong>Recovery</strong><br />
Silverback are one of the mainstays of the recovery industry, a<br />
family business who have been trading for 20 years.<br />
Roger Sugden of Silverback said: “It’s been very, very quiet<br />
during the Coronavirus situation. In fact, it’s been a bit tough.<br />
We work with two main dealerships doing accident recovery<br />
and breakdown work, but as they were closed down that dried<br />
up. We were only doing one recovery job a week at one point.<br />
Though now the main dealers have started work again, things<br />
are, hopefully, looking up again.<br />
“The recovery jobs increased to three to four jobs a week<br />
and things are increasing as more and more people are<br />
driving on the roads again as things begin to start up after the<br />
shutdown.<br />
“We have been working with two other local vehicle<br />
recovery firms, helping each other out during the crisis,<br />
Gatwoods and Streets Transport, swapping jobs and that sort<br />
of thing.<br />
“That’s the sort of thing vehicle recovery operators do.<br />
For example last year when I had two weeks in hospital and<br />
Tel: 01329 282999<br />
Head Offi ce: Unit A Fort Wallington Ind Est,<br />
Military Road, Fareham, Hants PO16 8TT<br />
Visit: www.boarhunt.co.uk<br />
Fax: 01329 245396<br />
Email: info@boarhuntrecovery.co.uk<br />
24 HOUR RECOVERY<br />
COVERING<br />
HAMPSHIRE &<br />
DORSET<br />
Benson<br />
Garage Ltd<br />
High Street,<br />
Benson,<br />
Wallingford,<br />
Oxford<br />
OX10 6RP<br />
Cars & Light Commercials<br />
24 Hr Vehicle <strong>Recovery</strong><br />
Tel: 01491 838333/826220<br />
32 PROFESSIONAL RECOVERY MAGAZINE<br />
32,33,34 South East.indd 1 22/06/2020 15:12
SOUTHEASTOPERATORS<br />
RECOVERYMEN LTD<br />
24 hour recovery for heavy<br />
and light recovery, wrecker,<br />
street lifts, tilt & slide.<br />
Haulage flats, hiabs<br />
& low loaders.<br />
TELEPHONE:<br />
08448 002 801<br />
TYREMEN<br />
UK LTD<br />
721 North Circular Road, Staples<br />
Corner, London, NW2 7AH<br />
TELEPHONE:<br />
0208 452 4044<br />
London Gateway Services, J3 of M1, London, NW7 3JA<br />
Suppliers and fitters for agricultural, plant, truck, car and<br />
vans. Foam filling earthmover tyres. 24 hour roadside.<br />
PROFESSIONAL RECOVERY MAGAZINE 33<br />
34<br />
32,33,34 South East.indd 2 22/06/2020 13:46
SOUTHEASTOPERATORS<br />
Silverback <strong>Recovery</strong><br />
Deejay Truck Repairs Ltd<br />
24 hour recovery for cars and<br />
light commercials up to 18 tons.<br />
Roadside rescue and repairs.<br />
Workshop, bodyshop, servicing,<br />
MOT preparation<br />
Tel: 07973 656204<br />
Unit 6 Cliffside Ind. Est. Askews Farm Lane, Grays, Essex RM17 5XR<br />
<strong>Recovery</strong> Services<br />
Tel:- 01494<br />
512955<br />
24 HR COMMERCIAL VEHICLE<br />
RECOVERY SPECIALISTS<br />
HIGH WYCOMBE & MAIDENHEAD<br />
BRENHAUL<br />
COMMERCIAL SERVICES LTD<br />
24hr <strong>Recovery</strong> for cars, Light & Heavy<br />
commercials. Bus & coach, Horsebox.<br />
Workshop, Servicing & mot’s.<br />
Tel: 02380 652535<br />
Barton Park Industrial Estate. Chickenhall Lane,<br />
Eastleigh, Southampton, Hampshire. S050 6RR.<br />
a week recuperating at home afterwards,<br />
Gatwood were golden, they covered my jobs<br />
and contracts. We always work together in<br />
the vehicle recovery industry during a time<br />
of crisis and the Coronavirus pandemic is no<br />
exception.”<br />
Silverback <strong>Recovery</strong> can be contacted on:<br />
01622 813733<br />
or visit: www.silverbackrecovery.co.uk<br />
Deejay Truck Repairs<br />
Deejay Truck Repairs Limited very early on in<br />
the COVID-19 situation took the decision not<br />
to lay any staff off.<br />
Colin Wlison said: “Although we still<br />
continued to do some club work, there<br />
wasn’t much of that to be honest. What we<br />
concentrated on were our regular customers.<br />
They are big supermarkets who need to keep<br />
their delivery vans on the road seven days<br />
a week and I realised that if we laid off or<br />
furloughed any of our staff we would run the<br />
very real risk of not being able to offer our<br />
customers the 100% service that we like to<br />
provide them with.<br />
“We could not risk letting them down,<br />
or our other major customers, as they still<br />
needed us to be there for them for when they<br />
had a vehicle breakdown.<br />
“It would be no use reducing our capacity<br />
if we had an important customer screaming<br />
down the phone at us if we couldn’t do the<br />
recovery job they needed. Fair enough, we<br />
were only operating at 75% of our normal<br />
workload but I realised that if we laid anyone<br />
off that this would risk us losing that client in<br />
the long term and I wasn’t prepared to take<br />
that risk.<br />
“We are keeping on going and we are<br />
looking after our regular customers.”<br />
Deejay Truck Repairs can be contacted on:<br />
0844 561 6008<br />
or visit: www.deejaytrucks.co.uk<br />
Brenhaul Commercial Services<br />
Robert Ings of Brenhaul Commercial Services<br />
said: “Due to the Coronavirus situation I felt<br />
it necessary to furlough all of my recovery<br />
staff and wait the situation out. Basically I<br />
have been trying to run my entire business by<br />
myself. I dusted off my spanners and had to<br />
get back on the tools!”<br />
Robert added: “Due to the sterling work of<br />
our NHS staff as they worked hard during the<br />
crisis I decided to have my vehicle converted<br />
into a mobile ‘Thank you to the NHS workers’<br />
message.”<br />
Another result of the Coronavirus situation<br />
is that the special three day charity rally<br />
from the Black Forest to Monte Carlo in a car<br />
costing no more than £500 that Robert was<br />
going to participate in has been cancelled<br />
until next year. “That’s something to look<br />
forward to” he added with a laugh.<br />
Brenhaul Commercial Services can be<br />
contacted on:<br />
023 8065 2535 or visit: www.brenhaul.co.uk<br />
R&S <strong>Recovery</strong> Services<br />
Phil Leslie of R&S <strong>Recovery</strong> said: “I think this<br />
is a difficult time for any recovery operator.<br />
We work on an unknown quantity of jobs any<br />
day of the year. If you add in the COVID 19<br />
pandemic then it has made everything even<br />
more unpredictable.<br />
“The government furlough scheme has been<br />
a welcome addition it is still very difficult to<br />
decide when to bring some staff back to work<br />
as every day is up and down. However, being<br />
commercial vehicle based luckily a lot of our<br />
customers are working as normal during this<br />
crisis. This has helped with keeping wheels<br />
turning through lock down. We all must<br />
remain positive and look after our customers<br />
through this and maintain service levels.”<br />
R&S <strong>Recovery</strong> Services can be contacted on:<br />
01494 512944 or visit: www.rsrecovery.co.uk<br />
Orchard Works<br />
Garage Ltd<br />
24 hour off-road and onward recovery for cars,<br />
motorcycles & light commercial upto 7.5 ton.<br />
Full workshop, service repairs & MOT.<br />
MIDHURST<br />
& MOTOR CO LTD<br />
Engineering<br />
SILVERBACK<br />
RECOVERY<br />
24 hour recovery for cars, light commercials<br />
and motorcycles, storage, transportation<br />
for classic cars.<br />
Tel: 01279 725028<br />
Unit 3, Clarklands Industrial Estate, Parsonage Lane,<br />
Sawbridgeworth, Hertfordshire, CM21 0NG.<br />
24 HR BREAKDOWN, RECOVERY<br />
& MOBILE TYRE ASSISTANCE<br />
For Cars, Commercials & Motorcycles.<br />
Secure Storage.<br />
CALL: 020 8804 8800<br />
North London: 61 Hertford Road, Enfield EN3 5JD<br />
South London: Unit 11, Belvedere Ind Est, Fishers Way, Belvedere DA17 6BS<br />
East Sussex: Bridgeway Ind Est, Bridgeway, East Sussex TN38 8AP<br />
hour recovery for cars, light commercials<br />
and motorcycles, workshop, bodyshop,<br />
24 servicing, MOT’s and storage.<br />
Tel: 01730 812162 Rumbolds Hill,<br />
Midhurst, West Sussex. GU29 9DD<br />
2 Glebe Meadow,<br />
Wateringbury,<br />
Maidstone, Kent<br />
ME18 5DE<br />
Tel: 01622 813733<br />
Mobile: 07740 123495<br />
3<br />
34 PROFESSIONAL RECOVERY MAGAZINE<br />
32,33,34 South East.indd 3 22/06/2020 13:53
SUBMERGED<br />
VEHICLE RECOVERY<br />
BURKE BROS TO THE RESCUE<br />
Vehicle water<br />
rescue is an<br />
exceptionally<br />
specialist service<br />
that requires the<br />
highest level of<br />
training and specific<br />
equipment designed<br />
to be able to<br />
extricate stricken<br />
vehicles.<br />
By Stuart Woolley<br />
ONE of the most difficult and challenging<br />
aspects of working within the recovery<br />
industry is when you receive a call<br />
where a vehicle has become stranded in<br />
shallow water or fully submerged. Thoughts<br />
immediately turn to the safety of the<br />
occupants and the test that awaits your<br />
arrival.<br />
The removal of a vehicle which has been<br />
involved in a major or minor collision requires<br />
a delicate approach and methodology<br />
designed for the safety of everyone at the<br />
scene but holds a greater difficulty when<br />
water is involved.<br />
Today’s vehicles provide a myriad of<br />
difficulties to the operator as we no longer<br />
deal with just petrol or diesel cars. The<br />
emergence over the last 20 years of hybrid<br />
vehicles and now electric cars requires a<br />
whole new level of thinking. These vehicle<br />
types are equipped with high voltage<br />
batteries, or in some cases, batteries located<br />
in unusual places, so it is important that these<br />
are dealt with correctly to avoid any further<br />
hazards occurring.<br />
Vehicle water rescue is an exceptionally<br />
specialist service that requires the highest<br />
level of training and specific equipment<br />
designed to be able to extricate stricken<br />
vehicles. Currently, in the UK, we have very<br />
few organisations that are trained and operate<br />
a water recovery service, but we have been<br />
able to speak to two operators that provide<br />
this assistance.<br />
Burke Bros <strong>Recovery</strong><br />
Sam Burke Director at Burke Brothers is<br />
very proud and passionate about the work<br />
he and his team do in this area. “Burke Bros<br />
<strong>Recovery</strong> are the industry leading operator<br />
in water rescue in the UK. We commenced<br />
this service in 2017 due to an increase in<br />
flooding incidents we were attending and<br />
so, we decided to invest heavily in this area.<br />
We now cover the length and breadth of<br />
the country assisting insurance companies,<br />
the environmental agency and also working<br />
with colleagues who haven’t acquired the<br />
PROFESSIONAL RECOVERY MAGAZINE 35<br />
35,36,37 Submerged.indd 1 22/06/2020 13:54
SUBMERGEDVEHICLERECOVERY<br />
Rescued by Auto Renovations & Garage<br />
Services. A 40-tonne lorry unfortunately<br />
found itself drowning in the lock basin at<br />
Chatham Historic Dockyard.<br />
Complete Vehicle 24/7recovery solutions and<br />
Complete Vehicle recovery solutions and<br />
Complete Vehicle recovery<br />
fully<br />
fully equipped solutions<br />
equipped<br />
workshops and<br />
workshops with<br />
with<br />
fully equipped workshops an expert an team expert with of engineers team of engineers<br />
an expert 01638 team of 744528 engineers www.manchetts.co.uk<br />
01638 744528 www.manchetts.co.uk<br />
01638 744528 www.manchetts.co.uk<br />
LIGHT & HEAVY RECOVERY, CAR & COMMERCIAL<br />
REPAIRS, CLASSES 4, 5 & 7, MOT TESTING STATION<br />
Tel. 01646 684599<br />
Fax. 01646 622886<br />
www.millforgeltd.co.uk<br />
STOCKWELL ROAD, LIANION PARK, PEMBROKE<br />
DOCK, PEMBROKESHIRE, SA72 6TQ<br />
Auto Renovations<br />
& Garage Services<br />
necessary training or equipment to be able<br />
to carry out this type of recovery. We have<br />
amassed a wide range of apparatus to remove<br />
vehicles from the water including winches,<br />
cranes and a water rescue sled. Our service is<br />
24/7<br />
very comprehensive and covers all aspects of<br />
water recovery including an underwater dive<br />
and search team if the vehicle is completely<br />
immersed.” Sam concluded, “We completely<br />
understand that this type of recovery<br />
operation is not for everyone and so any<br />
operator wishing to work with us, we offer a<br />
3rd party referral service.”<br />
We spoke with Sam shortly after he had<br />
completed a successful job where he had<br />
rescued a Renault Captur that was submerged<br />
in a river in Wales.<br />
Auto Renovations & Garage Services<br />
Established in Kent and with over 60yrs<br />
experience, Auto Renovations & Garage<br />
Services offer a wide variety of services<br />
including water rescue. Paul Seymour,<br />
Director recently undertook a mammoth<br />
operation recovering a 40-tonne lorry that<br />
had unfortunately found itself drowning in the<br />
lock basin at Chatham Historic Dockyard. Paul<br />
and his team were called to the dock yard,<br />
where they spent roughly six hours preparing<br />
method and risk assessments. Working<br />
alongside environmental inspectors and the<br />
port authority, they embarked on a 6 hour<br />
recovery operation in challenging conditions<br />
to extricate the vehicle from the basin. Using<br />
a 750-tonne crane and expert diving teams<br />
from Chatham and Portsmouth, the vehicle<br />
was safely extricated and repositioned<br />
onto the quayside. The wreckage was then<br />
folded and transported safely to salvage for<br />
scrapping. Paul said “This was a very difficult<br />
operation and the planning and execution<br />
was only possible due to the excellent cooperation<br />
we received from the dockyard,<br />
environment agency, the port authority and<br />
the expert diving teams. We would like to<br />
place on record our thanks to all concerned.”<br />
For any operator considering adding a flood<br />
water recovery service to its portfolio, the IVR<br />
currently have a course under development.<br />
24HR <strong>Recovery</strong> for Cars, Light & Heavy<br />
Commercials, Bus/Coach. Workshop,<br />
Storage. PAS 43, ISO 9001 Accredited.<br />
Tel. 01634 253383<br />
Mobile. 07767 325420<br />
www.autorenovations.co.uk<br />
The Depot, Radcliffe Highway, Hoo, Rochester. ME3 8QE<br />
36 PROFESSIONAL RECOVERY MAGAZINE<br />
35,36,37 Submerged.indd 2 22/06/2020 13:55
SUBMERGED VEHICLE WATER RESCUE SPECIALISTS<br />
VEHICLE RECOVERY, VEHICLE TRANSPORTATION & STORAGE<br />
Burke Bros <strong>Recovery</strong> offers comprehensive breakdown recovery, motor vehicle transportation and storage services across the<br />
UK and Europe. Based in Wolverhampton, Burke Bros <strong>Recovery</strong> has easy access to the major motorway networks covering<br />
the Midlands (M6, M6 Toll, M5, M42 and M54) meaning we are able to respond quickly and efficiently.<br />
• 24 HOUR MANNED CONTROL ROOM • ‘O’ LICENCE HOLDER<br />
• DAMAGE FREE LIFT RECOVERY USING LORRY LOADER CRANE<br />
• SPECIALIST FULL SCENES OF CRIME FORENSICS UNIT<br />
• CLEAN MODERN FLEET OF RECOVERY VEHICLES<br />
• VEHICLE STORAGE FACILITIES<br />
• SUBMERGED VEHICLE WATER RESCUE TEAM<br />
• VEHICLE TRANSPORTATION • ROADSIDE ASSISTANCE<br />
<strong>Recovery</strong><br />
from<br />
£50<br />
UK & EUROPEAN RECOVERY<br />
PAS43, IOS9001 & NHSS17 ACCREDITED<br />
DEPOTS IN STAFFORD AND WOLVERHAMPTON<br />
Burke Bros Trading Estate, Fox’s Lane, Wolverhampton, WV1 1PA<br />
Burke Bros Stafford Depot, 106 Lichfield Road, Stafford, ST17 4LP<br />
PROFESSIONAL RECOVERY MAGAZINE 37<br />
35,36,37 Submerged.indd 4 17/06/2020 17:18
Proudly passing 100%<br />
of our work to our valued<br />
VRO Network for 21 years<br />
VRO Hotline: 01206 771700<br />
VRO Portal: www.call-assist.co.uk<br />
Ltd<br />
BATTERY, EXAMINATIONS SERVICE & TRAINING LTD<br />
Thorough Examinations to <strong>Recovery</strong> Vehicles,<br />
Loler Testing & PAS 43, including:<br />
• Loler Inspection<br />
& Driver Training<br />
• Tail Lifts<br />
• Mobility & Garage<br />
Equipment<br />
• Fork Lift Trucks<br />
• Skip Wagons<br />
• Lorry Mounted Cranes<br />
• Truck & Site Digging<br />
Equipment<br />
COMING SOON<br />
CPC TRAINING<br />
ALL WORK CARRIED OUT AT YOUR PREMISES<br />
Call Simon Bridges: 07790 051103<br />
E-mail: sureshine17@gmail.com<br />
38 PROFESSIONAL RECOVERY MAGAZINE<br />
38 Directory.indd 1 17/06/2020 16:28
Vehicles for sale<br />
2012 isuzu n75 crewcab<br />
Fitted with Ceejay slidebed. Manual. low<br />
mileage. One owner from new. Well maintained.<br />
Excellent condition. Others available.<br />
£15,995.00 plus vat<br />
2008 daf xf<br />
Coupled to a 2004 Dyson landoll trailer. Full wet<br />
pack hydraulics. Aluminium full tanks. Stainless<br />
mirrror covers. Low mileage. Nice condition<br />
inside and out. Drives superb. poa<br />
2014 ford transit custom<br />
Fitted with intertrade crt and aa spec racking. Low<br />
mileage. Excellent clean condition inside and out.<br />
Equipped with beacons and strobes, run lock, jump<br />
points and work lights. Also available painted green.<br />
£9,995.00 plus vat<br />
2012 isuzu n75 crewcab<br />
Fitted with Ceejay slidebed. Low mileage.<br />
One owner from new. Well maintained.<br />
Excellent condition. Others available.<br />
£15,995.00 plus vat<br />
2011 and 2012 nissan primastars<br />
Fitted with intertrade crt and 12 drawer storage<br />
racking. All in White. Good condition inside and<br />
out. Fitted with beacons and work lights and jump<br />
points. All one owner from new and well maintained.<br />
from £4,995.00 plus vat<br />
2014 man<br />
Fitted with slvr body. Man automatic. Very<br />
low kms. Cab and chassis as new condition.<br />
Excellent equipment ready to work. Fitted with<br />
cameras, beacons, worklights and strobes.<br />
£19,500.00 plus vat<br />
Call: 0208 394 4997 Mob: 07916 329570<br />
39 Advert.indd 1 17/06/2020 16:39
Service Line<br />
Contact Marie Dobson on 01952 415334✆<br />
Vehicle Rental<br />
Argyll<br />
Cornwall<br />
County Londonderry<br />
ANDREW’S GARAGE<br />
24 hour recovery for cars &<br />
light commercials. Workshop,<br />
servicing and storage.<br />
24 hour recovery for cars, light commercials<br />
and motorcycles, storage, workshop, servicing<br />
& MOT’s. PAS43 ISO 9001.<br />
COLERAINE<br />
Affordable quality you can trust for all<br />
24 hr Car &<br />
Commercial<br />
<strong>Recovery</strong><br />
24<br />
& Repairs,<br />
Automatic<br />
HOUR Transmission<br />
Rebuilders and<br />
Bosch Car Service<br />
Tel: 0844 414 2471<br />
Email: info@burnsidegarage.co.uk<br />
www.burnsidegarage. org.uk<br />
Also,<br />
Car Trailers<br />
for Hire.<br />
PHONE FOR QUOTE<br />
01708 744 087<br />
www.albertroadltd.co.uk<br />
Tel: 01700 811386 Evening: 01700 811493<br />
Village Brae,<br />
Tighnabruaich, Argyll,<br />
PA21 2DS.<br />
Tel: 01872 510890<br />
Mitchell, Newquay, Cornwall TR8 5AS<br />
24 Hour Car & Commercial <strong>Recovery</strong>,<br />
Repairs, Automatic Transmission<br />
Rebuilders & Bosch Car Service Centre<br />
Units 2 & 3, 24 Ballyrashane Road, Coleraine, BT52 3NL<br />
www.burnsidegarage.org.uk · info@burnsidegarage.co.uk<br />
0844 414 2471 · From ROI Tel: 048 7032 0723<br />
County Kilkenny<br />
HENNESSY’S<br />
GARAGE <strong>Recovery</strong><br />
24 HOUR RECOVERY<br />
For Cars & Light Commercials<br />
Workshop & Storage<br />
Telephone: 00353 567725149<br />
www.hennessysgarage.ie<br />
Lower Bridge Street, Callan, County Kilkenny, Republic of Ireland<br />
Isle of Lewis<br />
Hughsons Vehicle<br />
Services<br />
24hr recovery for cars, light<br />
commercials, motorcycles, caravans<br />
& horsebox. Workshop, servicing,<br />
bodywork & small repairs. Storage.<br />
County Rosscommon Devon Edinburgh<br />
MAGEE’S<br />
RECOVERY W<br />
24HR RECOVERY<br />
Boyle, Co. Roscommon,<br />
Ireland<br />
N<br />
S<br />
Tel/Fax: 00353 719663141<br />
Mob: 00353 872430070<br />
E<br />
24hr recovery for cars,<br />
light commercials, motorcycles.<br />
Secured Storage. Workshop &<br />
body shop.<br />
Cannon Commercials Ltd<br />
Service & Repairs to Commercial<br />
Vehicles, 24 Hr <strong>Recovery</strong> &<br />
Roadside Assistance<br />
(24 Hr) 01626 832548<br />
Fax: 01626 834345<br />
info@cannonsouthwest.co.uk<br />
Fairfax Road, Heathfi eld Industrial Estate,<br />
Newton Abbot, Devon TQ12 6UD<br />
24HR<br />
RECOVERY<br />
SERVICING<br />
REPAIRS<br />
BATTERIES<br />
BRAKES<br />
CLUTCHES<br />
MOT WORK<br />
VEHICLE<br />
DIAGNOSTICS<br />
Lancashire Perthshire Powys<br />
Highly competitive 24 Hour<br />
Call Out Within The Hour<br />
Prop. Jack Walker (M.I.V.R)<br />
AUTO SERVICES PERTH LTD<br />
Breakdown, <strong>Recovery</strong>, Rescue specialist<br />
in and around Edinburgh and the<br />
Lothians. IVR Member. Google - EVR2u<br />
CALL: 07545 991480<br />
WWW.EVR2U.CO.UK<br />
ERS RECOVERY LTD<br />
01851 704843<br />
Parkend Ind Est, Stornoway, Scotland. HS2 0AN<br />
❐ 24 Hr <strong>Recovery</strong> / Roadside Assistance<br />
❐ Distance No Object<br />
❐ Nationwide <strong>Recovery</strong><br />
❐ Repair & Service<br />
MVS AUTORESCUE<br />
01253 593805 Mobile 07966 394237<br />
www.mobilevehicleservices.co.uk - email: MVS93@aol.com<br />
24 hour recovery for light and heavy<br />
vehicles, workshop, servicing. MOT’s<br />
(class 4,5L & 7) & VDO Tacho Centre<br />
6 Bertha Park View, Inveralmond Ind. Est, Perth, PH1 3JE<br />
www.autoservicesperthltd.co.uk<br />
Tel: 01738 210003<br />
UK and European Light and Heavy <strong>Recovery</strong><br />
specialists. Services throughout Mid and<br />
North Wales, Shropshire and Cheshire.<br />
01691 830653<br />
www.ersrecovery.co.uk<br />
The Control Centre, Rhos<br />
Common, Llanymynech,<br />
Powys SY22 6RN<br />
Staffordshire Surrey South Lothian West Yorkshire<br />
MILES GREEN GARAGE LTD<br />
24 hr <strong>Recovery</strong> for Cars,<br />
Light Commercials, Caravans,<br />
Horsebox, Workshop,<br />
Servicing & Mots. PAS 43.<br />
CRAIG DYMOCK<br />
(RECOVERY) LTD.<br />
24 HOUR TRUCK<br />
& BUS RECOVERY<br />
24 hour breakdown & recovery<br />
service for motorcycles, cars, vans<br />
and all commercials<br />
Tel 01782 720333<br />
Heathcote Rd, Bignall End,<br />
Stoke On Trent, Staffs, ST7 8LL<br />
24hr <strong>Recovery</strong> and Roadside Assistance for cars,<br />
motorcycles, caravans and light commercials up to 3.5<br />
ton. Full workshop facilities for all servicing and MOT<br />
requirements. Fully ISO 9001 & PAS 43 accredited<br />
Tel: 020 8397 0325<br />
www.nationalrescue.com<br />
14L Blackburn Road,<br />
Bathgate,West Lothian EH48 2EY<br />
Telephone: 01506 652285<br />
Fax: 01506 630242<br />
Tel: 0845 555 3030<br />
Highway House, A1 Business Park,<br />
Knottingley, West Yorkshire, WF11 0BU<br />
40 PROFESSIONAL RECOVERY MAGAZINE<br />
40 Service Line.indd 1 17/06/2020 16:23
WORKSHOP<br />
The magnetic deep socket<br />
set from Laser Tools<br />
The socket<br />
set with a<br />
difference<br />
THIS is a socket set with a difference, new from<br />
Laser Tools.<br />
it’s a magnetic deep socket set (part number 7783).<br />
These are deep sockets (63mm in length), 3/8” drive, seven<br />
sockets included (7mm to 14mm), all with a 6-point single hex.<br />
And they are magnetised, but here is the difference: the<br />
magnet is spring-loaded, and travels down the length of the<br />
socket. So when access is difficult and you have to run a nut<br />
along a long thread, reach for these magnetic sockets and you<br />
won’t lose the nut. Exhaust manifold studs, handbrake cable<br />
adjusters, turbo actuators, there are lots of applications where<br />
these sockets will get you out of trouble. Fitting the nut, it’s<br />
held securely as you reach down into the engine compartment.<br />
Removing the nut, you can spin it down the whole length of the<br />
thread, then remove the socket with the nut intact.<br />
These are sturdy sockets, manufactured from strong<br />
chrome vanadium steel. Usefully, you can purchase the sockets<br />
separately, if you need one for a particular application: 7mm<br />
(part number 7784), 8mm (7785), 10mm (7786), 11mm (7787),<br />
12mm (7788), 13mm (7789) and 14mm (7790).<br />
The 7783 set is available<br />
now from your Laser Tools<br />
RIKFIT RECOVERY stockist and typically priced<br />
ESTABLISHED 1968<br />
at £59.59 (price includes<br />
VAT). Always remember to<br />
check for the best prices and<br />
special offers.<br />
More details from<br />
www.lasertools.co.uk<br />
Vehicle <strong>Recovery</strong> for Cars & Light<br />
Commercials • PAS 43 • Workshop • Car Repairs<br />
Servicing & MOT’s • Mobile Tyre Fitting<br />
call: 0121 688 8282<br />
email: recovery@rikfit.com<br />
28 Redditch Road, Kings Norton, Birmingham,<br />
West Midlands B38 8RN<br />
ROGERS RESCUE - AUTO SUPPORT<br />
Tel: 08700 707777<br />
www.rogersrescue.co.uk<br />
Full car & commercial service<br />
& repair workshops<br />
24/7 car &<br />
commercial<br />
rescue &<br />
recovery<br />
COVERING:<br />
· Birmingham<br />
· West Midlands<br />
· Worcestershire<br />
· Gloucestershire<br />
· Midlands Motorway<br />
Networks<br />
Rogers Rescue Ltd,<br />
Matthew Lane, Hoo Farm<br />
Ind Est, Kidderminster,<br />
DY11 7RA<br />
Auto Support Ltd,<br />
Strensham<br />
Service Area, M5 South,<br />
Strensham, Worcester,<br />
WR8 9LJ<br />
A.R BROMFIELD & SONS<br />
24<br />
HOUR<br />
CAR AND<br />
COMMERCIAL<br />
RECOVERY<br />
light & Heavy Commercials. Bus/Coach,<br />
motorcycles, Horsebox, off Road <strong>Recovery</strong>.<br />
PAS 43, Sector 17, workshop, Servicing<br />
& MOT Preparation. Accident <strong>Recovery</strong>.<br />
Tel: 01208 850995<br />
Trewethen Garage, Trelill, Bodmin, Cornwall. PL30 3HX<br />
Waterfall <strong>Recovery</strong><br />
24hr recovery for cars, light<br />
commercials & motorcycles.<br />
Full workshop, for MOT’s & servicing.<br />
Specialist diagnostics on VW, Audi,<br />
BMW and Mini. Secured storage.<br />
Tel: 0208 5400121<br />
33 Beulah Rd, Wimbledon, London, SW19 3SB<br />
PROFESSIONAL RECOVERY MAGAZINE 41<br />
41 Workshop.indd 1 17/06/2020 16:22
Focus<br />
Operators in<br />
Willenhall<br />
Autorite<br />
York<br />
RRS<br />
Wiltshire<br />
RD Avery<br />
1<br />
Hertfordshire<br />
Bud rescue & recovery<br />
2<br />
Manchester<br />
Manchester Breakdown Services<br />
3<br />
South Wales<br />
rt williams<br />
4<br />
Worcester<br />
Auto Support<br />
5<br />
Dorset<br />
Bride Valley <strong>Recovery</strong><br />
6<br />
7<br />
8<br />
42 PROFESSIONAL RECOVERY MAGAZINE<br />
Operators in Focus <strong>326</strong>.indd 1 17/06/2020 16:20
2<br />
5<br />
1<br />
7<br />
6<br />
4<br />
3<br />
8<br />
1.<br />
Autorite<br />
(Willenhall Ltd) Unit 3, Morgan Close,<br />
Ashmore Business Park, Willenhall,<br />
West Midlands, WV12 4LH<br />
TEL: 01902 637448<br />
FAX: 01902 634697<br />
rrs<br />
2.<br />
Derwent Valley Industrial Estate,<br />
Common Road, Dunnington, York,<br />
YO19 5PD<br />
24 Hour: 01904 481753<br />
TEL: 01904 481753<br />
RD Avery<br />
Head Office - New Road, Landford,<br />
Salisbury, Wiltshire, SP5 2AZ<br />
Bud Rescue<br />
& <strong>Recovery</strong> Ltd<br />
Rowley Lane, Borehamwood,<br />
Hertfordshire, WD6 1FX<br />
TEL: 0208 8689988<br />
Email: Controlroom@budrescue.co.uk<br />
Manchester Breakdown<br />
3. 5. 7.<br />
Services<br />
PO Box 15, Manchester.<br />
M12 4AE<br />
TEL: 01794 323296<br />
TEL: 0161 273 2000<br />
FAX: 01794 323480<br />
FAX: 0161 2728500<br />
rt williams<br />
Unit 30A, Pant Ind Est, Merthyr Tydfill,<br />
South Wales, CF48 2SR<br />
4. 6. 8.<br />
TEL: 01685 383481<br />
fax: 01685 388436<br />
Auto support<br />
Hoo Farm Ind Es, Worcester Road,<br />
Kidderminster, Worcestershire,<br />
DY11 7RA<br />
TEL: 08700 70777<br />
FAX: 01562 733968<br />
Bride Valley <strong>Recovery</strong><br />
Bourne Park, Dorchester,<br />
Dorset, DT2 7TU<br />
TEL: 01305 889421<br />
FAX: 01305 880086<br />
PROFESSIONAL RECOVERY MAGAZINE 43<br />
Operators in Focus <strong>326</strong>.indd 2 17/06/2020 16:20
Meet the<br />
<strong>Professional</strong>s<br />
Aberdeen<br />
SS WALKER RICHMOND GARAGE Heavy<br />
underlift & winching contractor to commercial<br />
franchaises. Sliding axle trailers, lorry cranes.<br />
Off road recovery. PAS 43 S.V.R.A. Member<br />
Tel: 01224 732568 - 24 hour mobile 07831<br />
841024. Peterculter, Aberdeen AB14 0UP.<br />
Aberdeenshire<br />
Argyll Garage, 24hr <strong>Recovery</strong> for Cars,<br />
All Commercials, Oil Tankers ect.Garage<br />
Workshop, Service inspections, Heavy Good<br />
Vehicle Repairs.tel 01466 792501. Braeside,<br />
Old Toll Road, Huntley, Aberdeenshire. AB54<br />
6JA<br />
CAMPBELLS GARAGE LTD 24 hour recovery<br />
for cars, light commercials & motorcycles.<br />
Workshop, servicing & MOT testing. Secured<br />
storage. Tel: 01779 470053 (24 hr.) Blackhouse<br />
Industrial Estate, Peterhead, Aberdeenshire,<br />
AB42 1BN.<br />
KINNONS GARAGE 24 hour recovery for<br />
cars, light commercials upto 7 ton. Motorcycles.<br />
Off road recovery. Workshop, servicing,<br />
MOT’s, general repairs. Secured storage. Tel:<br />
01224 748167. Enterprise Drive, Westhill Ind<br />
Est, Westhill, Aberdeenshire, AB32 6TQ.<br />
Argyll<br />
LOCH SHIEL GARAGE 24 hour recovery for<br />
cars, light commercials, heavy recovery &<br />
motorcycles. Full workshop facilities, service<br />
and MOT class 4 & 7. Storage. Tel: 01967<br />
431246. Archaracle, Argyll, PH36 4JL.<br />
Ayrshire<br />
BARRY DEVLIN SERVICES 24 hour breakdown<br />
service & recovery for motorbikes, cars,<br />
light & heavy commercials, off road specialists,<br />
HIAB winching and air cushions. Tel:<br />
01563 536098. Wyndford Garage, Kilmaurs<br />
Road, Knockentiber, Kilmarnock KA2 0DJ.<br />
Bedfordshire<br />
cmg 24 Hr Vehicle Assistance, Car & Commercial<br />
Roadside, <strong>Recovery</strong> Specialist. 70<br />
Ton Rotator – Air Cushion – <strong>Recovery</strong> Backloads<br />
– STGO Low Loaders – Nationwide Fleet<br />
Assistance. Single & Multicar Transportation.<br />
Motorcycle <strong>Recovery</strong> & 24 Hr Tyre Services.<br />
Control Centre Tel: 0800-282-449 Fax 01908<br />
216266. www.cmgrescue.co.uk.<br />
PIERCE RECOVERY & BREAKDOWN SERVIC-<br />
ES 24 Hr Vehicle Assistance UK & European<br />
<strong>Recovery</strong> for cars, all commercials, Bus and<br />
Coaches. Workshop, servicing, MOT preparation.<br />
ADR Vehicle <strong>Recovery</strong>. Secure Storage.<br />
Tel: 01525 850066. Firbank Way, Leighton Buzzard,<br />
Bedfordshire, LU7 4YP.<br />
Bedford/Luton<br />
Buckdale Limited, 24 Hr <strong>Recovery</strong> and<br />
Roadside Assistant for Cars ,Commercials<br />
and Coaches, MOT Testing , Workshop, covered<br />
External & internal storage. Tele 01234<br />
272737 Mobile 07500 555799.<br />
Bud Rescue & <strong>Recovery</strong> Ltd 24 hr <strong>Recovery</strong><br />
for cars, Light Commercials,, Caravans &<br />
Motorcycles. Keyless Car <strong>Recovery</strong>, Vehicle<br />
Repossession, Dealership Transfers. Road Traffic<br />
Accidents. Large Storage. Tel 0208 8689988<br />
Rowley Lane, Borehamwood, Hertfordshire<br />
WD6 1FX.<br />
CMG 24 Hr Vehicle Assistance, Car & Commercial<br />
Roadside, <strong>Recovery</strong> Specialist.<br />
70 Ton Rotator – Air Cushion – <strong>Recovery</strong><br />
Backloads – STGO Low Loaders –<br />
Nationwide Fleet Assistance. Single & Multicar<br />
Transportation. Motorcycle <strong>Recovery</strong> & 24 Hr<br />
Tyre Services. Control Centre Tel: 0800-282-<br />
449 Fax 01908 216266. www.cmgrescue.co.uk.<br />
LANTERN RECOVERY SPECIALISTS PLC 24/7.<br />
Tel: 0844 247 6090. Roadside Breakdown, recovery<br />
and rescue for all types and sizes of vehicles.<br />
Nationwide and European coverage + network<br />
of agents, plant transportation, vehicle hire service.<br />
Out of hours handling service, secure storage<br />
and parking. www.lanternrecovery.com.<br />
Richford Motor Services Ltd 24hr recovery<br />
for cars, motorcycles, all commercials &<br />
coaches. Workshop, servicing & MOT’s. Secured<br />
storage, Tyler House, Creasey Park Drive, Dunstable,<br />
Bedfordshire, LU6 1BB Tel: 01773 835192.<br />
SAUNDERS GARAGE, Stotfold Motor centre,<br />
24 Hr <strong>Recovery</strong> and Roadside Assistance for<br />
Cars, Commercials and Coaches, MOT Testing ,<br />
Workshop, covered External & internal storage.<br />
tel 01462 730222/01462 834222 mobile 07500<br />
555799.<br />
SHAWS RECOVERY LTD 24 hour recovery<br />
of cars, commercials and buses. 129 London<br />
Road, Markyate, St. Albans, Hertfordshire AL3<br />
8JR. 01582 840662 - 24 hours. www.shawsrecovery.co.uk<br />
Berkshire<br />
ND SERVICES 24 hour recovery for cars, light &<br />
heavy commercials, motorcycles. 2 garages &<br />
workshops covering the Mile End, Lambourne,<br />
West Berkshire, Oxfordshire including Swindon,<br />
Hungerford, Newbury areas. MOT’s and<br />
servicing, storage facilities. Tel: 01488 72118.<br />
Unit F, Ariel Business Park, Lambourn Woodlands,<br />
Membury, Berkshire, RG17 7RZ.<br />
Online MBT, UK & European <strong>Recovery</strong>. 24 hour<br />
Vehicle Assistance, Car & Commercial Roadside<br />
<strong>Recovery</strong>, Commercial Roadside Tyre Vans, Low<br />
loader. Full Commercial Workshop facility and ATF<br />
MOT Station. Dover 01304 828 677 or e mail recovery@onlinembt.co.uk<br />
ON POINT RECOVERY Ltd, 24hr <strong>Recovery</strong> For<br />
Cars, Light Commercials & Motorcycles. Service<br />
Van. European <strong>Recovery</strong>. Tel: 07908 640746.<br />
Unit 7, Nine Mile Ride Industries. Finchampstead,<br />
Wokenham, Berkshire. RG40 4NE.<br />
Birmingham<br />
JK AUTOS 24Hr <strong>Recovery</strong> for light & heavy<br />
commercials, covering all the West Midlands.<br />
Highly specialised in on and off road recovery.<br />
Working for all types of industries. MOT’s<br />
Class 4/7. 24 hour storage. Full commercial<br />
workshop. Tel: 0121 4538687. Mobile: 07793<br />
227551. Rear of 1569 Bristol Road, South Rednal,<br />
Birmingham, West Midlands, B45 9UA.<br />
www.jkautos.net. Email: mail@jkautos.net.<br />
Buckinghamshire<br />
CMG 24 Hr Vehicle Assistance, Car & Commercial<br />
Roadside, <strong>Recovery</strong> Specialist. 70 Ton<br />
Rotator – Air Cushion – <strong>Recovery</strong> Backloads –<br />
STGO Low Loaders – Nationwide Fleet Assistance.<br />
Single & Multicar Transportation. Motorcycle<br />
<strong>Recovery</strong> & 24 Hr Tyre Services. Control<br />
Centre Tel: 0800-282-449 Fax 01908 216266.<br />
www.cmgrescue.co.uk<br />
FIRST ROADSIDE ASSISTANCE. 24 hr <strong>Recovery</strong><br />
and Roadside Assistance for Cars, Light<br />
Commercials & Motorcycles. Workshop Repairs,<br />
Tyre. PAS 43. and ISO 9001. tel 01494 529093.<br />
High Wycombe, Buckinghamshire. HP12 3RQ<br />
PIERCE RECOVERY & BREAKDOWN SER-<br />
VICES 24 Hr Vehicle Assistance UK & European<br />
<strong>Recovery</strong> for cars, all commercials, Bus and<br />
Coaches. Workshop, servicing, MOT preparation.<br />
ADR Vehicle <strong>Recovery</strong>. Secure Storage.<br />
Tel: 01525 850066. Firbank Way, Leighton Buzzard,<br />
Bedfordshire, LU7 4YP.<br />
R&S RECOVERY SERVICES 24 hour recovery<br />
for cars, all commercials, coaches, workshop,<br />
servicing and MOT’s. Preparation. Storage. Tel:<br />
01494 512955. High Wycombe, Bucks SL7 3DJ.<br />
Cambridgeshire<br />
AASP RECOVERY 24 hour recovery for cars, all<br />
commercials & motorcycles. Workshop, servicing<br />
& MOT’s. Storage. Tel: 01733 221024. Unit<br />
1 vicarage, farm road, Fengate, Peterborough,<br />
PE1 5TP.<br />
JS HOLMES lTD 24HR recovery for aLL Commercials<br />
, bus, coaches & motorcycles. SECURED<br />
STORAGE. pas 43, WORKSHOP, servicing &<br />
mot’S. TEL 01945 410243. High Road, Wisbech,<br />
Cambridgeshire. PE13 4RQ<br />
MANCHETTS RESCUE & RECOVERY (Part of the<br />
Manchetts Group) Depots at Cambridge, Bury St<br />
Edmunds. 24 hour Control. Tel: 01638 742987.<br />
Visit: www.manchetts.co.uk.<br />
Cheshire<br />
BOWERS RECOVERY Wincham Avenue, Wincham<br />
Ind Est, Wincham, Northwich, Cheshire<br />
CW9 7SZ. 01606 46234.<br />
Hough Green Garage Ltd 24hr Vehicle Assisstance<br />
for Cars, Coach & Commercial. Depots<br />
covering Cheshire,Mersyside,Lancashire,North<br />
Wales & Greater Manchester. Head Office, Pickerings<br />
Rd,Halebank Ind Est, Widnes, Cheshire. WA8<br />
8XW. tel 0845 5192050.<br />
POOLES TOWING & RECOVERY For Light<br />
Commercials, motorcycles, lowered vehicles<br />
a specialty. Auto Locksmith services. PAS 43,<br />
ISO9002, NHSS17B. 24 hr CCTV Monitored storage.<br />
Tel 07758 911333. Pooles Yard, Brookes Lane,<br />
Middwich, Cheshire. CW10 0JG<br />
Cleveland<br />
RON PERRY A19 TEST AND TUNE 24 hour recovery<br />
for cars, light commercials and motorcycles,<br />
workshop, MOT’s, servicing, storage. Tel: 01760<br />
644770. A19 Services, Elwick, Hartlepool, Cleveland<br />
TS27 3EG.<br />
Cornwall<br />
BRAEFEL GARAGE, 24 hr <strong>Recovery</strong> for Cars, Light<br />
Commercials & Motorcycles. Workshop, Servicing ,<br />
MOT’s .general repairs, diagnostics,tyres . tel 01637<br />
878112. Rejerrah, Newquay, Cornwall. TR8 5QP<br />
FOURWINDS GARAGE 24 hour recovery for cars,<br />
light commercials and motorcycles, storage, workshop,<br />
servicing & MOT’s. PAS43 ISO 9001. Tel: 01872<br />
510890. Mitchell, Newquay, Cornwall TR8 5AS.<br />
KELTEK MOTORS 24 hour recovery & roadside assistance<br />
for motorcycles, light & heavy commercial<br />
vehicles. Accident recovery specialists with HIAB<br />
and damage free lift frame and secure storage. Link<br />
recovery and back load services offered. NHSS17<br />
A & B. PAS43 & ISO 9001 accredited. Experienced<br />
IVR trained and CRB checked staff. Full workshop<br />
facilities, 24 hour fuel draining, diagnostics, bodyshop,<br />
tyre fitting and courtesy cars available on<br />
request. Please call the team for a quote on 0844<br />
3350566. E: enquiries@keltekmotors.com. www.<br />
keltekmotors.co.uk. Keltek Motors, Station Yard,<br />
Florence Road Industrial Estate, Kelly Bray, Callington,<br />
Cornwall, PL17 8EG. Keltek Motors, Unit 1<br />
Cadleigh Close, Lee Mill Industrial Estate, Ivybridge,<br />
Devon, PL21 9GB..<br />
County Down<br />
C.C.R.S ltd. 24hr <strong>Recovery</strong> for Cars, All Commercials.Horsebox,<br />
Caravans ,& motorcycles.<br />
Workshop , Servicing & Mot,s. PAS 43. tel 028<br />
91450200. mobile 07831 530095Cotton Rd, Journeys<br />
End, Bangor, County Down. Northern Ireland<br />
BT19 7AG<br />
Gavins <strong>Recovery</strong> 24 Hr recovery for Cars,<br />
Light Commercials, Motorcycles & Caravans.<br />
Workshop, Servicing & MOT’s. Storage. Tel 028<br />
41762233. mobile 07808 811705. 33 Belmont<br />
Rd,Kilkeel, Newry, Co Down. Northern Ireland.<br />
BT34 4LA<br />
County Durham<br />
ALAN SEWELL LTD 24 Hr breakdown HGJ <strong>Recovery</strong>,<br />
commercial, plant & coaches. Airbag,<br />
hazardous, lorry loader crane. PAS 43, O license,<br />
commercial workshop. Tel: 01388 832706. Fax:<br />
01388 835228. Sadler Lane Garage, Sadler<br />
Lane, Evenwood, Bishop Aukland, Co Durham,<br />
DL14 9SH. www.alansewell.co.uk. Email: info@<br />
alansewell.co.uk.<br />
Darlington Car & Commercial <strong>Recovery</strong>.<br />
24hr <strong>Recovery</strong> for Cars, Light & Heavy Commercial.<br />
Motorcycle, Bus & Coach. Fuel drain, Ambulance,<br />
Fire Brigade & Military <strong>Recovery</strong>. PAS<br />
43. Workshop, ADR. Storage. Tel 01325 255030.<br />
Banks Road, Darlington, County Durham. DL1<br />
1YF Info@darlingtonrecovery.com<br />
FRED HENDERSON BREAKDOWN DOCTOR 24<br />
hour recovery for cars and vans, up to 3.5 ton.<br />
Long recovery. Storage, workshop. Motorsport<br />
recovery and motorsport Consultant. Tel: 0191<br />
384 6319. 24 hours.<br />
HOGARTH RECOVERY Unit 10, Durham Road<br />
Trading Estate, Durham Road, Birtley, County<br />
Durham, DH3 2BQ. Light, heavy and coach (24<br />
hrs) Tel: 01914 100933- 07802 696213.<br />
County Kilkenny<br />
Hennessy’s Garage, 24hr Breakdown & <strong>Recovery</strong><br />
Service for Cars & Light Commercials.<br />
Workshop, Storage. Tel 00353 567725149. www.<br />
hennessysgarage.ie. lower Bridge Street, Callan,<br />
County Kilkenny, Republic of Ireland.<br />
County Londonderry<br />
BURNSIDE GARAGE LTD 24Hr <strong>Recovery</strong> for Cars,<br />
All Commercials, Bus & Coach, Motorcycles. Workshop,<br />
servicing & MOT’s. Prep. Storage. Automatic<br />
Transmission. Units 2 & 3, 24 Ballyrashane Road,<br />
Coleraine, Co. Londonderry, BT52 2NL. Tel: 0844<br />
414 2471. Fax: 0844 414 2472. Email: info@burnsidegarage.co.uk.<br />
Visit: www.burnsidegarage.co.uk.<br />
County Roscommon<br />
MAGEES RECOVERY 24 hr recovery for cars,<br />
light commercials & motorcycles. Workshop &<br />
bodyshop. Servicing & MOT preparation. Secured<br />
storage. Tel: 00353 719663141 / 00353 872430070.<br />
County Roscommon, Ireland. Fax 00353 719664361<br />
email mageesrecoveryservice@yahoo.ie County<br />
Roscommon, Southern Ireland<br />
County Sligo<br />
JAMES FOY AUTO SERVICE 24Hr Breakdown<br />
<strong>Recovery</strong> for cars, all commercials, horsebox,<br />
caravans & motorcycles. Workshop, Delphi diesel<br />
service centre. Storage. Tel: 00353 9647052. Dromore<br />
West, County Sligo, Southern Ireland.<br />
County Westmeath<br />
HAMILLS RECOVERY. 24 hr <strong>Recovery</strong> and<br />
Roadside Assistance for cars, Light & Heavy<br />
Commercials,Bus/Coach, motorcycles. PAS 43,<br />
IVR Training operators. Workshop, servicing. Tel<br />
00353 872527744.Old Dublin Road, Mullingar, Co.<br />
Westmeath , Ireland.<br />
Coventry<br />
ACCIDENT & BREAKDOWN RECOVERY COVEN-<br />
TRY LTD 24 hour recovery for cars, light commercials<br />
and motorcycles, workshop and storage. Tel; 07971<br />
991552 02476 644443. Unit 1, Bayton Way, Bayton<br />
Road Industrial Estate, Exhall, Coventry, CV7 9ER.<br />
CMG 24 Hr Vehicle Assistance, Car & Commercial<br />
Roadside, <strong>Recovery</strong> Specialist. 70 Ton Rotator – Air<br />
Cushion – <strong>Recovery</strong> Backloads – STGO Low Loaders<br />
– Nationwide Fleet Assistance. Single & Multicar<br />
Transportation. Motorcycle <strong>Recovery</strong> & 24 Hr Tyre<br />
Services. Control Centre Tel: 0800-282-449 Fax<br />
01908 216266. www.cmgrescue.co.uk<br />
Cumbria<br />
FURNESS CARS & COMMERCIALS LIMITED,<br />
Askam-In-Furness, 01229 465549, 24hr Roadside<br />
Assistance & <strong>Recovery</strong> for all types of vehicles,<br />
workshop facilities, portable computerised diagnostics,<br />
fully equipped mobile workshops, specialist<br />
recovery, Landoll Trailer, SLA’s, motorcycle<br />
recovery, low line underlift, damage free hi-ab recovery,<br />
accident recovery, covering South Cumbria,<br />
The Lakes and North Lancashire. Email recovery@<br />
furness-cars.co.uk, www.furness-cars.co.uk<br />
Westways Autos. 24 hr <strong>Recovery</strong> for Cars,Light<br />
Commercials & Motorcycles. 2 Workshops, Servicing<br />
& MOT’s.Bodyshop, Mobile tyre van. tel 01946<br />
692172. Low Road, Whiehaven, Cumbria. CA28 9HS<br />
Derbyshire<br />
GH MOTORS 24 hour <strong>Recovery</strong> & Roadside Asst<br />
for cars, light & heavy commercial motorcycles and<br />
coaches. Accident units, service vans and cranes.<br />
Workshop servicing & MOT repairs. Storage. Roadside<br />
Asst for all Trailers plus workshop repairs. Large<br />
selection of trailer parts in stock, & Brake Chambers.<br />
Code reading for all vehicles. Fuel drains & curtain repairs.<br />
PAS43 Certified. Tel/Fax: 01246 826269. Mob:<br />
07720 678021 Unit 4b, M1 Commerce Park, Duckmanton,<br />
Chesterfield, Derbyshire S44 5HS.<br />
44 PROFESSIONAL RECOVERY MAGAZINE<br />
MTP <strong>326</strong>.indd 1 17/06/2020 16:17
Meetthe<strong>Professional</strong>s<br />
Greenfields <strong>Recovery</strong>. 24 Hr <strong>Recovery</strong> for<br />
Cars,Vans, Light Commercials, motorcycles, Mobility<br />
Scooter, Caravans, Horsebox, Workshop, Servicing,<br />
& MOT Preparation.24 Hr 07455 674258. office<br />
0844 5677103 covering areas Staffs DE14 3LS &<br />
Derbyshire. DE65 5FE.<br />
Richford MOTOR SERVICES LTD 24hr recovery<br />
for cars, motorcycles, all commercials & coaches.<br />
Workshop, Bodyshop, servicing & MOT’s. Secured<br />
storage. Tel: 01773 835 192, Dunsford Road, Alfreton,<br />
Derbyshire, DE55 7RH<br />
Devon<br />
Cannon Commercials Ltd. 24Hr <strong>Recovery</strong><br />
for Light & Heavy Commercials. Bus & Coach. Fully<br />
equipped Workshop for Servicing & MOT Preporation.<br />
PAS 43. Air Bags, 65 ton low loader, underlift.<br />
Tel 01626 832548. Fairfax Rd, Heathfield Ind Est,<br />
Newton Abbot, Devon. TQ12 6UD<br />
COCKERHAM COMMERCIAL RECOVERY 24 hour<br />
recovery for all commercials. Bus, coaches & plant<br />
machinery. PSV. Secured storage. PAS 43. Full commercial<br />
workshop. Servicing & MOT’s. Tel: 01363<br />
881000. Edworthys Yard, Johnsland, Bow, Credition,<br />
Devon. EH17 6HG.<br />
ClYST Motors 24hr <strong>Recovery</strong> for Cars & All Commercials<br />
upto 44 ton.Horsebox, Caravans, Plant<br />
<strong>Recovery</strong>. Workshop, servicing & MoT preporation.<br />
Storage . PAS 43 ans ISO 9001 accredited. tel 01392<br />
340312. mobile 07968 872825. The Poplars, Unit 2,<br />
WaldronsBusiness Units. Farrington, Exeter, Devon.<br />
EX5 2JX<br />
FIELD SERVICES 24 hr <strong>Recovery</strong> for Cars, Light &<br />
Heavy Commercials. Bus & Coach & Motorcycles. tel<br />
01752330525. Field Services, 10 Kay Close, Newnham<br />
Industrial Estate, Plympton, Plymouth, PL7 4LU<br />
HIGHFIELD GARAGE 24 hour recovery for cars,<br />
light commercials and motorcycles, car hire,<br />
workshop, MOT testing and servicing, storage facilities.<br />
Tel: 01647 231248. Spreyton, nr Whidden<br />
Down, Okehampton, Devon EX17 5AF. Also depots<br />
at Okehampton, Unit 4, Hambledown Road,<br />
Exeter Road Industrial Estate, Okehampton EX20<br />
1UB. Tel: 01837 52000.<br />
LIFTONDOWN GARAGE LTD 24 hour recovery for<br />
cars, light commercials, motorcycles, workshop,<br />
servicing, MOT’s, secured storage. Tel: 01566<br />
784447. Liftondown, Lifon, Devon PL16 0DB.<br />
Dorset<br />
Bride Valley Motors. 24hr Breakdown & <strong>Recovery</strong><br />
for Cars, All Commercials, Bus & Coach<br />
& Motorcycles. tel 01305 889421. Bourne Park,<br />
Dorchester, Dorset DT2 7TU<br />
BOURNE TRANSPORT SERVICES. 24hr accident<br />
Breakdown service for HGV Truck, Coach & Bus.<br />
Fleet Support. Heavy winching services for Heavy<br />
<strong>Recovery</strong> & Plant. covering areas throughout Dorset<br />
and Hampshire. tel 01202 912949. Units 10-12 ,<br />
Alder Hills, Poole, Dorset. BH12 4AL<br />
CMS(WEYMOUTH) . 24hr <strong>Recovery</strong> for Cars, Light<br />
Commercials, Motorcycles, Horsebox& Caravans.<br />
Fuel drain. PAS 43. Workshop, Servicing &MOT’s.<br />
tel 01305 773511. 10 Avon Close, Granby Ind Estate,<br />
Weymouth, Dorset. DT4 9UX<br />
GRS BREAKDOWN AND RECOVERY for cars, light<br />
commercials, motorcycles, caravans and trailers.<br />
Covered and multicar transporters available. Workshop,<br />
storage. 24 hour control room and 24 hour<br />
self drive car and van hire. Tel: 01202 593939. Unit<br />
J Elliott Road, West Howe Trading Estate, Howe,<br />
Bournemouth BH11 8JR.<br />
HP TransporT 24 hr <strong>Recovery</strong> for Cars, Light<br />
Commercials, Motorbikes & Caravans. Commercial<br />
Workshop, Servicing & MOT’s. Storage. Tel: 01202<br />
576<strong>326</strong>. 21 Elliott Rd, West Howe Ind Est, Bournemouth,<br />
Dorset. BH11 8JU.<br />
Dover<br />
DUNKLEYS OF DEAL LTD 24 hour recovery & roadside<br />
assistance for cars & all commercials, covering<br />
the Dover area. Tel: 01304 375403.<br />
Online MBT, UK & European <strong>Recovery</strong>. 24 hour<br />
Vehicle Assistance, Car & Commercial Roadside<br />
<strong>Recovery</strong>, Commercial Roadside Tyre Vans, Low<br />
loader. Full Commercial Workshop facility and ATF<br />
MOT Station. Dover 01304 828 677 or e mail recovery@onlinembt.co.uk<br />
Dumfries and Galloway<br />
EUROROUTE RECOVERY 24 hr <strong>Recovery</strong> for Cars,<br />
All Commercials, Bus /Coach, Horsebox, Caravans<br />
& motorcycles. Off Road <strong>Recovery</strong>. Workshop, Servicing<br />
& MOT’s. tel 01776 700999. Garroch Business<br />
Park Dumfries DG2 8PN. Depots at Stranraer, Stirling,<br />
Johnstonebridge & St Boswells – 24 hour call<br />
centre 01776 700999.<br />
East Essex<br />
A.LONG RECOVERY on and off road recovery for<br />
all vehicles including cars, vans, buses, coaches,<br />
plant, light and heavy commercials up to STG03.<br />
Extreme off road heavy winching capabilities with<br />
our tracked recovery fleet. 24 hour service. Contact<br />
Andy Long on: 01435 830164 - Fax: 01435 831643.<br />
Email: along.recoveryworld@googlemail.com.<br />
Website: www.alongrecovery.co.uk.<br />
HOBBS RECOVERY for cars, light commercials &<br />
motorcycles. Workshop, servicing & MOT’s. Tel:<br />
01323 416844. Chaucer Business Park, Dittons<br />
Road, Polegate, East Sussex, BN26 6JF.<br />
East Yorkshire<br />
BELL TRUCK SERVICES 24 hour recovery for cars,<br />
motorcyles and all commercials, air cushions, fork<br />
lift truck and transhipping facilities, workshop and<br />
storage. Tel: 01482 861697. New Farm, Plaxton<br />
Bridge, Woodmansey, Beverley HU17 0RT.<br />
RRS RECOVERY 24 hour recovery for cars, all commercials,<br />
coaches and motorcycles, workshop, servicing,<br />
and MOT preparation. Undercover storage,<br />
CCTV. Tel: 01430 430 771. Unit 1B -1C, Howdenshire<br />
Way Knedlington Industrial Estate, Goole, East<br />
Yorkshire, DN14 7HZ.<br />
Edinburgh<br />
BAILEYFIELD GARAGE 24hr <strong>Recovery</strong> of cars, light<br />
commercials and motorcycles. MOT’s, servicing<br />
and repairs. Workshop and storage facilities. 3 Fishwives,<br />
Causeway, Edinburgh, EH15 1DF. Tel: 0131<br />
669 0111. Visit: www.baileyfieldgarage.co.uk.<br />
Randys Vehicle <strong>Recovery</strong> Ltd 24 Hr recovery<br />
7 days a week for cars, all commercials, bus and<br />
coach. Workshop service and MOT’s, storage. Tel:<br />
01620 823110. Roodlands Business Park, Haddington,<br />
East Lothian. EH41 3PE<br />
ROSEBANK GARAGE. 24 hr recovery for cars, All<br />
Commercials, Bus & Coach, Horsebox and motorcycles.<br />
Mob Crane. Storage , workshop, servicing<br />
MOT prep. Tel 0131 6575077. The Garage, 200 Sir<br />
Harry Lauder Road, Edinburgh. EH15 2QA.<br />
Essex<br />
Bud Rescue & <strong>Recovery</strong> Ltd 24 hr <strong>Recovery</strong> for<br />
cars, Light Commercials,, Caravans & Motorcycles.<br />
Keyless Car <strong>Recovery</strong>, Vehicle Repossession, Dealership<br />
Transfers. Road Traffic Accidents. Large Storage.<br />
Tel 0208 8689988 Rowley Lane, Borehamwood,<br />
Hertfordshire WD6 1FX.<br />
DEEJAY TRUCK REPAIRS LTD 24 hour recovery for<br />
cars and light commercials up to 18 tons. Roadside<br />
rescue and repairs. Workshop, bodyshop, servicing,<br />
MOT preparation. Tel: 07973 656204. Unit 6<br />
Cliffside Ind. Est. Askews Farm Lane, Grays, Essex<br />
RM17 5XR<br />
LANTERN RECOVERY SPECIALISTS PLC Roadside<br />
Breakdown, recovery and rescue for all types and<br />
sizes of vehicles. Nationwide and European coverage<br />
+ network of agents, plant transportation,<br />
vehicle hire service. Out of hours handling service,<br />
secure storage and parking. www.lanternrecovery.<br />
com Tel: 0844 247 6090.<br />
LJ Transportation 24/7 Roadside & <strong>Recovery</strong><br />
Assistance throughout the UK & Europe from<br />
Nationwide Assistance Group, offering 24/7 call<br />
centre facilities & nationwide storage yards, We<br />
are supported by over 850 agents across the UK<br />
and Europe. Call our Operations Centre on 01621<br />
730000 or email enquiries@nwva.co.uk for further<br />
information. To become an agent email network@nwva.co.uk<br />
T&M VEHICLES Ltd. 24 hr <strong>Recovery</strong> for Cars, Light<br />
Commercials,Vans upto 6.5 ton.PAS 43, ISO 9001 .<br />
workshop, Servicing & MOT prep. storage tel 01255<br />
319358. Cherrytree Garage, 60 London Rd, Little<br />
Clacton, Essex . CO19 9RB<br />
Falkirk<br />
Elite <strong>Recovery</strong> Falkirk 24 HR <strong>Recovery</strong><br />
for cars, Light Commercials, Motorcycles. MOT<br />
workshop, Servicing & MOT’s. Fuel Drain, PAS 43. tel<br />
01324 633 366. Unit 9, Merchiston Ind Estate, Falkirk.<br />
FK2 7PD. email: elite-recovery@btconnect.com<br />
Fife<br />
Fife Accident Repair Centre Ltd incorporating<br />
Fife <strong>Recovery</strong> Services 24 hour breakdown recovery<br />
service for cars & Light commercial vehicles<br />
of gross weight up to 6 tonnes, motorcycles, Hiab<br />
damage free lifting Pass 43 registered covering<br />
Fife, Edinburgh, Lothians, Perth & Tayside. Workshop<br />
service MOT & Bodyshop repair facility’s<br />
during normal business hours mon-Fri 8am-5pm.<br />
Tel 24 hrs 01592 655352 Fax 01592 655178 email<br />
farc247@btconnect.com Unit 5 Randolph Court,<br />
Randolph Industrial Estate, Kirkcaldy, Fife KY1 2YY<br />
Randys Vehicle <strong>Recovery</strong> Ltd 24 Hr recovery<br />
7 days a week for cars, all commercials, bus and<br />
coach. Workshop service and MOT’s, storage. Tel:<br />
01592 806099. Unit 5, Bankhead Industrial Estate,<br />
Glenrothes, Fife. KY7 6JG<br />
Flintshire<br />
24-7 RECOVERY AND RESCUE 24 hour recovery<br />
for cars, all commercials and motorcycles, commercial<br />
workshop, servicing. Tel: 01244 536209.<br />
Fax: 01244 532774. Unit 3b Interlinq Trade Park,<br />
Pentre, Queensferry, Deeside, Flintshire CH5 2DW.<br />
Greater Manchester<br />
MOTOR MOVE Ltd. 24 Hr <strong>Recovery</strong> for Cars, Light<br />
Commercials.Roadside assistance, Workshop, PAS 43.<br />
O licence, SS17 & ISO 9001. tel 0161 480 4166. Borough<br />
park, Stanley street, Stockport , Cheshire. SK1 2NE<br />
Gloucestershire<br />
BORDER RECOVERY 24 hour recovery for cars,<br />
heavy commercials and coaches, workshop, servicing.<br />
Tel: 01531 650222 or mobile 07950 125114.<br />
Little London, Gloucester Road, Nr Ledbury, Herefordshire<br />
HR8 2JA.<br />
Gwynedd<br />
BRADBURYS GARAGE 24 hour breakdown and<br />
recovery for cars, light commercials, motorcycles<br />
& caravans. Workshop & bodyshop, servicing<br />
& MOT’s. Internal & external storage. Tel: 01341<br />
280449. Park Road, Barmouth, Gwynedd, LL42 1PH.<br />
GWALIA RECOVERY LTD 24 hour breakdown<br />
and recovery service for cars, all commercials &<br />
coaches. Boniface Axle Trailer. Hazchem <strong>Recovery</strong>.<br />
Tel: 01286 673096. Caeathro, Caernarfon, Gwynedd<br />
LL55 2SS.<br />
HARDY’S RECOVERY LTD 24 hour breakdown<br />
and recovery service for cars, light commercial,<br />
Heavy recovery, motorcycles, workshop, roatating<br />
crane, servicing and MOT. Tel: 01758 612121. Fax:<br />
01758 614171 Glandon Industrial Estate, Pwllheli,<br />
Gwynedd LL53 5YT.<br />
W. hestleton engineering & recovery LTD<br />
24 hour specialist off road recovery for cars, light<br />
and heavy commercials, workshop and storage.<br />
Tel: 01654 710777. Quarry Bank, Tonfanau, Rhoslefin,<br />
Tywyn, Gwynedd LL36 9LP.<br />
Hampshire<br />
A1 RECOVERY LTD 24 Hour recovery for cars, all<br />
commercials, caravans, bus & coaches and motorcycles.<br />
PAS 43. ISO 2010. Car & commercial workshop,<br />
bodyshop servicing & MOT’s. Storage. Tel:<br />
02392 244720. The Omnibus Dept, 4 Floor Road,<br />
Havant, Hampshire. PO9 5AX.<br />
BOARHUNT GARAGE 24 Hour recovery for cars,<br />
all commercials, bus & coaches and motorcycles.<br />
Storage, workshop, MOT’s & servicing. Tel: 01329<br />
282999. Military Road, Fareham, Hampshire, PO16<br />
8TT.<br />
MIDHURST ENGINEERING & MOTOR CO LTD 24<br />
Hr <strong>Recovery</strong> for Cars, Light Commercials & Motorcycles.<br />
Workshops and secure storage. Tel: 01730<br />
812162. 60, Winchestser Rd, Stroud, Petersfield,<br />
GU32 3PL.<br />
OWL MOTOR SERVICES Ltd. 24 Hr recovery Cars<br />
& Light Commercials, workshop and servicing. Secured<br />
storage. PAS 43, ISO 9001. Sector 17 -17B,<br />
Operator licence. tel 02392 736393. Richmond<br />
Road, South sea, Portsmouth, Hampshire. PO5 2LN<br />
RD AVERY LTD. 24hr <strong>Recovery</strong> and Roadside Assistance<br />
for Car & Commercial Vehicles, Specialists<br />
in Heavy <strong>Recovery</strong>, off Road <strong>Recovery</strong>, Low-loader<br />
up to 65t, 2 x Foden 6x6, Telehandler, 4x4, Fully<br />
equipped service vans, ADR trained drivers. ISO<br />
9001. PAS 43 & SS17. Covering Southampton,<br />
Portsmouth, Salisbury, Andover and surrounding<br />
areas. Car and Commercial workshop Repairs &<br />
Servicing. Commercial Diagnostics. Storage. Tel<br />
01749 323296.<br />
TRACEYS RECOVERY. 24hr <strong>Recovery</strong> <strong>Recovery</strong><br />
though out all Hampshire, 365 days. For Cars &<br />
Light recovery & Electric Car <strong>Recovery</strong> VR027.<br />
Working for the most leading insurance companies.<br />
PAS 43, IVR Certificates for Health & Safety<br />
& Roadside Assistance. Secured storage. Tel 0754<br />
4366667. 6 Claybank Road, Portsmouth, Hampshire.<br />
PO3 5NH<br />
Herefordshire<br />
BORDER RECOVERY 24 hour recovery for cars,<br />
heavy commercials and coaches, workshop, servicing.<br />
Tel: 01531 650222 or mobile 07950 125114.<br />
Little London, Gloucester Road, Nr Ledbury, Herefordshire<br />
HR8 2JA.<br />
Tech Trucks Uk Ltd 24 hr recovery for cars, all<br />
commercial, motorcycle, horseboxes and coaches.<br />
Four wheel drive, light and heavy services and repairs.<br />
PAS 43 accredited. Eberspacher night heater<br />
dealers. Storage and workshops. Tel 01544327554.<br />
Callout Hotline 01544327546. Email office@techtrucks.co.uk.<br />
www.techtrucksuk.com. Brook Garage,<br />
Eardisley, Herefordshire HR3 6NJ.<br />
Hertfordshire<br />
Buckdale Limited, 24hr recovery and Roadside<br />
Assistance for Cars, commercials & Coaches.<br />
workshop .covered external & internal storage.<br />
tel 01234 272737. Mobile 07500 55579.<br />
Bud Rescue & <strong>Recovery</strong> Ltd 24 hr <strong>Recovery</strong> for<br />
cars, Light Commercials,, Caravans & Motorcycles.<br />
Keyless Car <strong>Recovery</strong>, Vehicle Repossession, Dealership<br />
Transfers. Road Traffic Accidents. Large Storage.<br />
Tel 0208 8689988 Rowley Lane, Borehamwood,<br />
Hertfordshire WD6 1FX.<br />
CONNOISSUER RECOVERY. 24 hr <strong>Recovery</strong> for<br />
Cars, Light Commercials, Caravans & Motorcycles.<br />
workshop, storage, tel 01923 770900. Olds<br />
Approach, Tolpits Road, Watford Hertfordshire<br />
WV18 9TS. 12 Eastman Way, Hemel Hempstead,<br />
HP2 7DU . Tel 01923 770900<br />
FMS <strong>Recovery</strong> 24hr Abandoned Vehicle Disposal.<br />
(ATF). The Yard, Oak Ridge lane, Aldenham, Watford.<br />
WD25 8BT. tel 01923 850727. 24hr 07850 767253.<br />
fax 01923 850676. email chris@fmsrecovery.co.uk.<br />
www.fmsrecovery.co.uk<br />
LANTERN RECOVERY SPECIALISTS PLC, M25/A1M<br />
24/7 phone 0844 247 6090. Roadside breakdown,<br />
recovery and rescue for all types and sizes of vehicles.<br />
Nationwide and European coverage + network<br />
of agents. Plant transportation, vehicle hire service,<br />
grab lorry service. Out of hours call handling service.<br />
Secure storage and parking. www.lanternrecovery.<br />
com.<br />
LAR TRAFFIC SERVICES 24 Hr <strong>Recovery</strong> for cars,<br />
light commercials up to 3.5 & motorcycles. Secure<br />
Storage. Tel: 08448 009233. Unit 2, Station Road,<br />
Braughing, Ware, Hertfordshire, SG11 2PB.<br />
Motor Services Watford Ltd. 24 hr <strong>Recovery</strong><br />
for Cars & Light Commercial Vehicle <strong>Recovery</strong>, Vans<br />
motorcycles, Caravan & trailers, offering a 24hr<br />
mobile tyre replacement Service, Fully equipped<br />
Garage, PAS 43 Registered, with Storage facilities.<br />
Tel 01923 244893. Unit 4E, No 2 Colonial Way, Herts,<br />
WD24 4FL.<br />
ORCHARD WORKS GARAGE 24 hour off- road<br />
and onward recovery for cars, motorcycles & light<br />
commercial upto 7.5 ton. Full workshop, Service<br />
Repairs & MOT. Accident hiab Unit. Tel: 01279<br />
725028. Unit 3, Clarklands Ind Est, Parsonage Lane,<br />
Sawbridgeworth, Herts, CM21 0NG.<br />
SAUNDERS GARAGE, Stotfold Motor centre,24<br />
Hr <strong>Recovery</strong> and Roadside Assistance for<br />
Cars, Commercials and Coaches, MOT Testing,<br />
Workshop, covered External & internal storage.<br />
tel 01462 730222/01462 834222 mobile 07500<br />
555799.<br />
SHAWS RECOVERY LTD 24 hour recovery of<br />
cars, commercials and buses. 129 London Road,<br />
Markyate, St. Albans, Hertfordshire AL3 8JR. 01582<br />
840662 - 24 hours. www.shaws-recovery.co.uk<br />
PROFESSIONAL RECOVERY MAGAZINE 45<br />
MTP <strong>326</strong>.indd 2 17/06/2020 16:17
Meet the<br />
<strong>Professional</strong>s<br />
Highlands<br />
FORBES GARAGE 24 hour recovery for cars & all<br />
commercials, wokshop, servicing, MOT testing &<br />
storage. Tel: 01445 731200. The Garage, Aultbea,<br />
Ross-Shire, IV22 2JA.<br />
G BANNERMAN(Tain) ltd. 24 hr recovery for<br />
Cars, All Commercials, Bus & Coach, Caravans &<br />
Motorcycles. Air Cushion. Workshop, Servicing &<br />
MOT’s. Storage. Tel 01862 892480. Shore Rd, Tain,<br />
Ross-Shire. IV19 1EH<br />
JOHN ELDER & SONS 24 hour recovery for cars, all<br />
commercials & motorcycles, workshop, servicing<br />
& MOT’s, storage. Tel: 01593 731260. Market Hill,<br />
Dunbeath, Caithness, Scotland KW6 6EJ.<br />
Hull<br />
RRS RECOVERY 24 hour recovery for cars, all<br />
commercials, coaches & motorcycles. Workshop,<br />
servicing & MOT preparation. Undercover storage.<br />
CCTV. Tel: 01482 213112. Unit 6, Rugby Business<br />
Park, Rugby Street, Hull, HU3 4RB.<br />
Inverness-shire<br />
ADJ STEVENSON Ardlochy, Gairlochy, Spean<br />
Bridge, Inverness-shire PH34 4EQ. 24 hour recovery<br />
for cars, light and heavy commercial. Tel: 01397<br />
712257 Fax: 01397 712856.<br />
Isle of Wight<br />
BARTLETTS SERVICE STATION-24/7 Roadside/<br />
<strong>Recovery</strong> +Rtc specialists. Repairs on all Cars/<br />
Commercials including Bus/Coach. Secure storage<br />
compound under cctv. Fully equipped workshop.<br />
Vehicle deliveries on the Isle of Wight/UK and Europe<br />
undertaken. Body shop/Hire vans/Commercial<br />
sales/Loan cars/vans available. VOSA AFT HGV test<br />
station. PAS43:2015 and ISO 9001:2015, NHSS17B.<br />
24hr control room (01983)865338 email: Bartlettsiow@aol.com.<br />
web: www.Bartlettsservicestation.<br />
co.uk ISLE OF WIGHT PO360NP.<br />
D. H. Price Motors 24-7 roadside & recovery<br />
assistance for all types of cars, light commercials,<br />
HGV, buses, coaches, motor-homes & horseboxes.<br />
Island-wide & to or from the Isle of Wight. State<br />
of the artwork workshops for repairs, MOT & servicing,<br />
fuel drain, VOSA ATF station, secure storage,<br />
PAS 43 accredited. Tel 01983 400247, email:<br />
rescue@24-7recovery.com, www.dhpricemotors.<br />
com.<br />
STAG LANE MOTORS 24 Hour recovery for cars,<br />
all commercials, bus & coach, horsebox and motorcycles.<br />
Full workshop facilities, service and MOT’s.<br />
Storage. Tel: 01983 522443. Stag Lane, Newport,<br />
Isle of Wight, PO30 5TR.<br />
Kent<br />
ASHFORD RECOVERY LTD 24 hour recovery for<br />
cars and commercials, storage facilities. Tel: 01233<br />
655999. Carlton Road, Cobbs Wood Ind. Est. Ashford,<br />
Kent TN23 1DP.<br />
GATWARD (MAIDSTONE) LTD 24 hour recovery for<br />
cars, light commercials and motorcycles, workshop,<br />
secured storage. Tel: 01622 820720. Little Lakes,<br />
Benover, Yalding, Maidstone, Kent ME18 6AU.<br />
knights <strong>Recovery</strong> , 24hr <strong>Recovery</strong> for Cars,<br />
Light Commercials, Horsebox, Caravans & Motorcycles.<br />
European <strong>Recovery</strong>. Trade Plate Services.<br />
Transportation . Unit C3, Deal Enterprise Centre,<br />
Western Road, Deal, Kent. CT14 6PJ. tel 0800<br />
1182984. mobile 07716 342601. email jim@knightsrecoveryservices.co.uk.<br />
website . www.knightsrecoveryservices.co.uk<br />
MKR <strong>Recovery</strong> services, 24 Hr <strong>Recovery</strong> for<br />
cars , Light Commercials, Motorcycles & caravans.<br />
Secured Storage.PAS 43,ISO 9001. tel 01843<br />
621070. Fleet Court farm, Preston Road, Manston,<br />
Ramsgate, Kent, CT12 5AT. website :www.mkrrecovery.com<br />
Online MBT, UK & European <strong>Recovery</strong>. 24 hour<br />
Vehicle Assistance, Car & Commercial Roadside<br />
<strong>Recovery</strong>, Commercial Roadside Tyre Vans, Low<br />
loader. Full Commercial Workshop facility and ATF<br />
MOT Station. Dover 01304 828 677 or e mail recovery@onlinembt.co.uk<br />
ROAD RUNNERS RECOVERY SERVICE Mount<br />
Ross Farm, Main Road, Knockholt, Sevenoaks, Kent<br />
TN14 7NT. Full workshop, bodyshop and storage<br />
facilities. MOT testing. Tel: 01959 534030. Email:<br />
enquiries@roadrunnersrecovery.co.uk.<br />
SILVERBACK RECOVERY 24 hour recovery for<br />
cars, light commercials and motorcycles, storage,<br />
transportation for classic cars. Tel: 01622 813733.<br />
Mobile: 07740 123495. 2 Glebe Meadow, Wateringbury,<br />
Maidstone, Kent ME18 5DE.<br />
Lancashire<br />
CPS RECOVERY. 24hr Vehicle Breakdown & <strong>Recovery</strong><br />
for Cars , Light Commercials & motorcycles .<br />
PAS 43. worship & storage. covering all the North<br />
west . tel 01704 888900. unit C, Abbey Lane Industrial<br />
Estate, Abbey Lane,Burscough, Lancashire.<br />
L40 7SR<br />
J.D Macadam & Son (Rescue) Ltd Depots<br />
throughout Lancashire, North & West Yorkshire and<br />
Cumbria (Carlisle depot). 24hr rescue & recovery for<br />
motorbikes, light, heavy & P.S.V. Tel: 0370 428 5191<br />
(24hr control room).<br />
HOWARD SALES Light & Heavy <strong>Recovery</strong>, Roadside<br />
assistance, Motorcycle <strong>Recovery</strong>, Low Loader<br />
Services, Heavy Winching equipment, accident<br />
unit, full workshop open 21-7. Free secured storage<br />
1st to 5 days. Tel 01706 216121 mobile 074 3628<br />
9489<br />
MILLERS OF LONGTON LTD Nationwide Commercial<br />
vehicle breakdown assistance and recovery.<br />
Fully staffed 24 hour, 365 day control room based<br />
in the North West. Supported by a comprehensive<br />
network of over 600 agents, including tyre suppliers,<br />
fridge and trailer specialists. Service vans, recovery<br />
vehicles, low loaders, tractor units available<br />
for hire, off road winching etc. Covering for motorcycles<br />
to heavy commercial vehicles. Tel: 01772<br />
613195. Fax: 01772 612102.<br />
Leicestershire<br />
CROUCH RECOVERY Tel: 01162 792245. Car and<br />
Commercial <strong>Recovery</strong> Service. Specialist in Heavy<br />
<strong>Recovery</strong>, Mobile Cranes upto 75 tonne, rotators<br />
upto 75 tonne, Coach Trailers, Heavy Haulage Trailers,<br />
winch tractors, Air cushions, Incident management,<br />
Service Van and Workshops. Warehousing &<br />
Load Handling equipment, Telehandlers, Roll on-off<br />
bins, skips, Grab Lorries, Diggers, Bulk Tippors<br />
etc... Depots throughout Leicestershire.<br />
JBS COMMERCIAL FLEET SERVICES LTD 24 hour<br />
recovery for cars, light and heavy commercials.<br />
Fully equipped commercial workshop, truck MOT’s,<br />
breakdown vans, storage. Tel: 07770 761191/ 02476<br />
352525. 315 Watling Street, Nuneaton, Warwickshire<br />
CV11 6BQ.<br />
Richford Motor Services Ltd 24hr recovery<br />
for cars, motorcycles, all commercials & coaches.<br />
Workshop, servicing & MOT’s. Secured storage. 35<br />
Chartwell Drive, Wigston, Leciester, LE18 2FL 01773<br />
835 192<br />
Lincolnshire<br />
GRIMSBY RECOVERY. 24hr <strong>Recovery</strong> for Cars,<br />
Light & motorcycles. Commercials. PAS 43 ISO<br />
2009. Secured storage inside & outside. tel 01472<br />
241368. 3 Charlton St, Grimsby, East Yorkshire .<br />
DN31 1SQ<br />
Richford MOTOR SERVICES LTD 24hr recovery<br />
for cars, motorcycles, all commercials & coaches.<br />
Workshop, Bodyshop, servicing & MOT’s. Secured<br />
storage. Tel: 01673 862 436 Woodlands Business<br />
Centre, Lincoln Road, Lincoln, LN2 3PZ<br />
TEARS RECOVERY Car and commercial recovery<br />
specialists, Gosbertson Road, Surfleet, Spalding,<br />
Lincolnshire, PE11 4AB. Tel: 01775 840452.<br />
London<br />
Bud Rescue & <strong>Recovery</strong> Ltd 24 hr <strong>Recovery</strong> for<br />
cars, Light Commercials,, Caravans & Motorcycles.<br />
Keyless Car <strong>Recovery</strong>, Vehicle Repossession, Dealership<br />
Transfers. Road Traffic Accidents. Large Storage.<br />
Tel 0208 8689988 Rowley Lane, Borehamwood,<br />
Hertfordshire WD6 1FX.<br />
LN RECOVERY 24 hour recovery for cars, vans<br />
& motorcycles. Workshop, servicing & MOT’s.<br />
Secured storage. 22E Stable Way, London, W10<br />
6QX. Tel: 02089 640081.<br />
Lar Traffic ServiceS 24 Hour Breakdown &<br />
<strong>Recovery</strong> for Cars & Commercials. Control Room<br />
Tel: 0844 800 9233 email: info@lar.uk.com, London<br />
North: 12 Church Lane, Tottenham N17 7AA & London<br />
South: 6 Westmoor Street, Charlton SE7 8NR<br />
OLYMPIC RECOVERY. 24 hr Rescue & <strong>Recovery</strong><br />
for cars & Light Commercials. Workshop. Storage.<br />
Tel 0208 205 3579. 100 Colindeep Lane,<br />
London NW9 6HB.<br />
ROAD RUNNERS RECOVERY SERVICE 81 High<br />
Street, Green Street Green, Orpington, Kent BR6<br />
6BJ. 24 hour recovery and roadside assistance of<br />
bikes, cars and light commercials. Full workshop,<br />
bodyshop and storage facilities. MOT testing. Tel:<br />
01689 861429. Email: enquiries@roadrunnersrecovery.co.uk.<br />
RECOVERYMEN LTD. 24 hour <strong>Recovery</strong> & Roadside<br />
assistance for heavy recovery, Wreckers, Street Lifters,<br />
tilt & slides. storage. tel 08448 002801.<br />
TYREMEN UK LTD. 24 hour Roadside Assistance.<br />
suppliers of tyres for agricultural, plant, truck, car,<br />
vans. tel 0208 4524044. 721 North Circular Rd, Staples<br />
Corner, London. NW2 7AH<br />
Waterfall <strong>Recovery</strong>, 24hr <strong>Recovery</strong> for Cars,<br />
Light Commercials & Motorbikes. Full Workshop<br />
for MOT.s & Servicing. Diagnostic Specialists.<br />
VW Audi, BMW Mini agents.secured storage. Tel<br />
0208 5400121. 33 Beulah Rd, Wimbledon, London,<br />
SW19 3SB.<br />
Londonderry/Northern Ireland<br />
CURRY’S GARAGE 24 hour roadside assistance &<br />
recovery for cars, vans & motorcycles. Roadside<br />
assistance for heavy commercials. Full workshop<br />
facilities, MOT, servicing & repairs. Secured storage<br />
outside & inside. PAS 43 accredited. www.currysgarage.co.uk.<br />
Tel: 02871 810567. 13 Edenreagh<br />
Rd, Eglington, Londonderry, Northern Ireland,<br />
BT47 3AS.<br />
London/E11<br />
LANTERN RECOVERY SPECIALISTS PLC Tel: 0870<br />
60 90 333. Rescue for all types and sizes of vehicles.<br />
Nationwide and European coverage + network of<br />
agents. Plant transportation, vehicle hire service,<br />
grab lorry service, out of hours call handling service.<br />
Secure storage and parking www.lanternrecovery.com<br />
24 hour UK and European control<br />
room, plant transportation, caller handling, emergency<br />
car hire service tel 0870 609 033.<br />
Manchester<br />
BROADHEATH RECOVERY SERVICES Ltd, 24 hr<br />
<strong>Recovery</strong> for Cars and Commercials up to 14t. Secure<br />
monitored storage facility. <strong>Professional</strong> and<br />
reliable. Specialist movement of vehicles without<br />
keys. ISO 9001. TEL 0161 9627450. APEX NODE<br />
2220667 - Higher Rd, Urmston, M41 9AP<br />
MANCHESTER BREAKDOWN SERVICES LTD 24<br />
hour recovery and roadside assistance for car &<br />
commercial vehicles,off road recovery, storage,<br />
bus and coach specialists, workshop, PAS43 &<br />
ISO9001, service vans, heavy recovery , any problem<br />
solved. We have a National Operators Licence.<br />
Tel: 0161 273 2000. Fax 0161 272 8500. Email:<br />
john@manchesterbreakdown.co.uk<br />
Merseyside<br />
HOUGH GREEN GARAGE Pickerings Road, Hale<br />
Bank Industrial Estate, Hale Bank, Widnes WA8<br />
8XW. Tel: 0151 424 2148. Fax: 0151 424 1955.<br />
<strong>Recovery</strong> North West 24 hr <strong>Recovery</strong> for<br />
Motorcycles, Cars & Heavy Commercial. PAS 43<br />
ISO 9001, Covering Merseyside, Cheshire & North<br />
Wales. Tel 0151 6091118. www.recoverynorthwest.<br />
com<br />
24HR NATIONWIDE LIGHT AND HEAVY RECOVERY<br />
Cars, Vans, Commercials, Motorcycles, Aviation,<br />
Plant Equipment, Motorsport<br />
WORKSHOP FACILITIES<br />
Cars & Commercials, Car and Van MOT Centre<br />
Approved Tachograph Centre<br />
24HR CALL CENTRE<br />
Nationwide <strong>Recovery</strong> Services, Call Centre Management<br />
Fleet Breakdown/Accident Management, Industry Training<br />
0870 122 4000 www.dgassist.co.uk<br />
46 PROFESSIONAL RECOVERY MAGAZINE<br />
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Meetthe<strong>Professional</strong>s<br />
Middlesex<br />
LANTERN RECOVERY SPECIALISTS PLC 24/7.<br />
Tel: 0844 247 6090. Roadside Breakdown, recovery<br />
and rescue for all types and sizes of vehicles.<br />
Nationwide and European coverage + network of<br />
agents, plant transportation, vehicle hire service.<br />
Out of hours handling service, secure storage and<br />
parking. www.lanternrecovery.com.<br />
Midlothian<br />
BAILEYFIELD GARAGE 24hr <strong>Recovery</strong> of cars, light<br />
commercials and motorcycles. MOT’s, servicing<br />
and repairs. Workshop and storage facilities. 3 Fishwives,<br />
Causeway, Edinburgh, EH15 1DF. Tel: 0131<br />
669 0111. Visit: www.baileyfieldgarage.co.uk.<br />
COLIN FRASER VEHICLE SERVICES. 24 hour<br />
<strong>Recovery</strong> for cars, light & Heavy commercials Hi-<br />
Ab, Plant, storage facilities, workshop, Mot’s. Unit<br />
4C Lady Victoria Business Center. Newtongrange.<br />
tel 0131 663 0417. mobile 07711 035292. email:<br />
frasers.recovery@btinternet.com<br />
Milton Keynes<br />
CMG 24 Hr Vehicle Assistance, Car & Commercial<br />
Roadside, <strong>Recovery</strong> Specialist. 70 Ton Rotator – Air<br />
Cushion – <strong>Recovery</strong> Backloads – STGO Low Loaders<br />
– Nationwide Fleet Assistance. Single & Multicar<br />
Transportation. Motorcycle <strong>Recovery</strong> & 24 Hr<br />
Tyre Services. Control Centre Tel: 0800-282-449<br />
Fax 01908 216266 www.cmgrescue.co.uk.<br />
Morayshire<br />
SHERIFFMILL MOTOR CO LTD 24 Hr breakdown<br />
recovery for cars, all commercials, coaches &<br />
motorcycles. Airbags. Workshop facilities, servicing<br />
& MOT’s. Storage Tel: 01343 547378 or 01343<br />
547121 24 hours. Sheriffmill Road, Elgin, Morayshire<br />
IV30 3UH.<br />
Nationwide<br />
CMG 24 Hr Vehicle Assistance, Car & Commercial<br />
Roadside, <strong>Recovery</strong> Specialist. 70 Ton Rotator –<br />
Air Cushion – <strong>Recovery</strong> Backloads – STGO Low<br />
Loaders – Nationwide Fleet Assistance. Single &<br />
Multicar Transportation. Motorcycle <strong>Recovery</strong> &<br />
24 Hr Tyre Services. Control Centre Tel: 0800-282-<br />
449 Fax 01908 216266. www.cmgrescue.co.uk<br />
LANTERN RECOVERY SPECIALISTS PLC, 24/7<br />
Nationwide and European roadside breakdown,<br />
rescue and recovery service for ALL types of vehicles.<br />
Storage and workshop facilities available<br />
nationwide. ONE CALL DOES IT ALL - 0870 60 90<br />
333 www.lrs.uk.com<br />
MILLERS OF LONGTON LTD Nationwide Commercial<br />
vehicle breakdown assistance and recovery.<br />
Fully staffed 24 hour, 365 day control room<br />
based in the North West. Supported by a comprehensive<br />
network of over 600 agents, including<br />
tyre suppliers, fridge and trailer specialists. Service<br />
vans, recovery vehicles, low loaders, tractor<br />
units available for hire, off road winching etc.<br />
Covering for motorcycles to heavy commercial<br />
vehicles. Tel: 01772 613195. Fax: 01772 612102.<br />
Nationwide Vehicle Assistance part of the<br />
Nationwide Assistance Group. Accident <strong>Recovery</strong><br />
specialists for cars & commercial vehicles<br />
throughout the UK and Europe. Specialising<br />
in ADR Vehicle <strong>Recovery</strong>. www.nationwideassistancegroup.co.uk.<br />
Agents required network@<br />
nwva.co.uk For Assistance call our 24/7 operations<br />
Centre on 01621 730009<br />
Newark<br />
Richford Motor Services Ltd 24hr recovery<br />
for cars, motorcycles, all commercials &<br />
coaches. Workshop, servicing & MOT’s. Secured<br />
storage, Lodge Lane Industrial Estate, Lodge<br />
Lane, Tuxford, Newark, Notts, NG22 0NL Tel:<br />
01777 872 177.<br />
Norfolk<br />
NORTH TUDDENHAM GARAGE RECOVERY LTD<br />
24 hour recovery for cars, light commercials &<br />
motorcycles, air conditioning and gas conversions,<br />
workshop, servicing. Tel: 01362 637722. Fax: 01362<br />
638500. Main Road, North Tuddenham, Dereham,<br />
Norfolk NR20 3DE.<br />
TEARS RECOVERY Cars and commercial specialist.<br />
Fresian Way, Kings Lynn, Norfolk PE30 4JQ. Tel:<br />
0800 7312905.<br />
PJ Kerley <strong>Recovery</strong> 24hr <strong>Recovery</strong> for cars, all<br />
commercials & Motorcycles. MOT Bay, servicing,<br />
repairs and secured storage. Tel: 01493 853027.<br />
PAS 43 ISO 9001. A1 Euro Centre, North River Rd,<br />
Great Yarmouth, NR30 1TE. Depot and Great Yarmouth<br />
and Norwich. Tel: 01603 486668.<br />
North Lincolnshire<br />
GALLOWS WOOD RECOVERY - North Lincolnshire’s<br />
premier recovery operator, established<br />
1963. 24/7 breakdown, recovery and transportation<br />
service for motorcycles, cars, vans, trucks, buses<br />
and coaches. Specialist services include; off road<br />
recovery of plant and agricultural equipment, air<br />
cushions, covered transportation and low loader.<br />
Secure parking. O license holder, ISO 9001, PAS 43.<br />
MOT preparation and service for cars, vans, trucks<br />
and trailers. Tel: 01652 688259. Barnetby, North Lincolnshire,<br />
DN38 6DW.<br />
North Wales<br />
BRADBURY’S GARAGE 24 Hr <strong>Recovery</strong> for cars,<br />
motorcycles & light Commercials. Workshop, MOT’s<br />
& service. Secured Storage. Tel: 01341 280449. Park<br />
Road, Barmouth, Gwynedd, North Wales, LL42 1PH.<br />
GWALIA RECOVERY LTD 24 hour breakdown and<br />
recovery service for cars, all commercials & coaches.<br />
Boniface Axle Trailer. Hazchem <strong>Recovery</strong>. Tel: 01286<br />
673096. Caeathro, Caernarfon, Gwynedd LL55 2SS.<br />
HARDY’S RECOVERY Glandon Industrial Estate,<br />
Pwlleheli, Gwynedd LL53 5YT. Tel: 01758 612121.<br />
Fax: 01759 614171. Services A D B.<br />
LNS <strong>Recovery</strong> Service 24 hr <strong>Recovery</strong> for Cars,<br />
All Commercials, Bus & Coaches, Horse Box, Caravans.<br />
Workshop, Servicing & Mot’s. Tyre Bay. Tel:<br />
01745 585123. Clwd Garage, The Row, Asaph, Denbighshire,<br />
North Wales. LL17 0NA.<br />
Tilery Garage 24 hr for cars, Motorcycles &<br />
Commercials upto 7.5 ton. Workshop & Servicing<br />
for Vans & Commercial Vehicles Upto 705 ton.<br />
MOT’s. Storage. Tel 01745 353424. St Asaph Ave,<br />
Kimmel Bay, Conwy, North Wales. LL18 5EU.<br />
W. HESLETON ENGINEERING & RECOVERY<br />
Quarry Bank, Tonfanau, Rhoslefin, Tywyn LL36 9LP.<br />
Heavy recovery, winch hire agricultural, general<br />
engineering contractor, repairs and fabrications,<br />
mobile welding, specialists in off road recovery,<br />
tractor <strong>Recovery</strong>. Tel: 01654 710777 24 hours.<br />
North Yorkshire<br />
LOWES BREAKDOWN & RECOVERY 24Hr Breakdown<br />
<strong>Recovery</strong> for cars, light commercials & motorcycles.<br />
<strong>Recovery</strong> continuation. Workshop, servicing<br />
& MOT preparation. Mobile accident unit. Tel: 01748<br />
812280. Station Road Garage, Bromppton on Swale,<br />
Richmond, North Yorkshire, DL10 7HN.<br />
MPW RECOVERY SERVICES 24hr <strong>Recovery</strong> for<br />
Cars,Light Commercials & Motorcycles. <strong>Recovery</strong><br />
Continuation. Large Workshop, Servicing & Mot’s.<br />
Storage facilities. tel 01423 563317. Harrogate,<br />
HG1 2DB. website. www.mpwrecovery.co.uk<br />
Northern Ireland<br />
BURNSIDE GARAGE LTD 24Hr <strong>Recovery</strong> for Cars,<br />
All Commercials, Bus & Coach, Motorcycles. Workshop,<br />
servicing & MOT’s. Prep. Storage. Automatic<br />
Transmission. Units 2 & 3, 24 Ballyrashane Road,<br />
Coleraine, Co. Londonderry, BT52 2NL. Tel: 0844<br />
414 2471. Fax: 0844 414 2472. Email: info@burnsidegarage.co.uk.<br />
www.burnsidegarage.co.uk.<br />
JOHN BEERS CAR & COMMERCIAL RECOVERY<br />
24 hour recovery for cars, commercials and motorcycles,<br />
workshop, servicing, MoT and PSV work,<br />
load transfer. Tel: 02897 521542. 42 Drumhirk<br />
Road, Comber, Co. Down, Northern Ireland BT23<br />
5NN. PAS 43. ISO 9001.<br />
Northampton<br />
A.E.S. RESCUE LTD Part of the AE Group 24 hour<br />
roadside assistance/recovery for cars, all commercial<br />
vehicles. Storage facilities available. Depots<br />
at Northampton and Wellingborough. 24 hr call<br />
centre Tel: 01604 812602. Fax: 01604 811079. 411<br />
Harleston Road, Northampton NN5 6PB.<br />
CMG 24 Hr Vehicle Assistance, Car & Commercial<br />
Roadside, <strong>Recovery</strong> Specialist. 70 Ton Rotator – Air<br />
Cushion – <strong>Recovery</strong> Backloads – STGO Low Loaders<br />
– Nationwide Fleet Assistance. Single & Multicar<br />
Transportation. Motorcycle <strong>Recovery</strong> & 24 Hr<br />
Tyre Services. Control Centre Tel: 0800-282-449<br />
Fax 01908 216266. www.cmgrescue.co.uk<br />
MC Services 24 hr recovery for Cars, Light and<br />
heavy Commercials. Bus & coach, Lorry Mounted<br />
Crane, off Road heavy winching, Service Van.<br />
storage. Contacts 07831 834239 email mark@mcservices.me.<br />
Northamptonshire<br />
A.E.S. RESCUE LTD Part of the AE Group 24 hour<br />
recovery for cars, commercials, coaches and motorcycles.<br />
Workshop, MoT’s, servicing and storage.<br />
24 hr call centre Tel: 01604 812602. Fax: 01604<br />
811079. 36-38 Main Road, Earls Barton, Northamptonshire<br />
NN6 0TW.<br />
CMG 24 Hr Vehicle Assistance, Car & Commercial<br />
Roadside, <strong>Recovery</strong> Specialist. 70 Ton Rotator – Air<br />
Cushion – <strong>Recovery</strong> Backloads – STGO Low Loaders<br />
– Nationwide Fleet Assistance. Single & Multicar<br />
Transportation. Motorcycle <strong>Recovery</strong> & 24 Hr Tyre<br />
Services. Control Centre Tel: 0800-282-449 Fax<br />
01908 216266. www.cmgrescue.co.uk.<br />
CROUCH RECOVERY Tel: 01162 792245. Car and<br />
Commercial <strong>Recovery</strong> Service. Specialist in Heavy<br />
<strong>Recovery</strong>, Mobile Cranes upto 75 tonne, rotators<br />
upto 75 tonne, Coach Trailers, Heavy Haulage Trailers,<br />
winch tractors, Air cushions, Incident management,<br />
Service Van and Workshops. Warehousing &<br />
Load Handling equipment, Telehandlers, Roll on-off<br />
bins, skips, Grab Lorries, Diggers, Bulk Tippors etc...<br />
K2 RECOVERY LTD 24 hour breakdown recovery for<br />
cars, all commercials, busses/ coaches & motorcycles.<br />
Fully equipped service vans to carry out curtain<br />
repairs. EBS diagnostics, welding and all other repairs.<br />
Fully equipped car and commercial workshops<br />
including brake roller testing for upto 44 ton. Secure<br />
storage facilities. Tel: 01536 416997/ 01535 412723.<br />
Northumberland<br />
AJK Thompson. 24hr <strong>Recovery</strong> for Cars, Light<br />
Commercials upto 6 ton. Caravans, Workshop, Servicing,<br />
MOT, Storage, Cars QA accreditation,PAS 43<br />
to iso 9001. Tel 01665 720347. King St Garage, Seahouses,<br />
Northumberland NE68 7XP<br />
ALPHA RECOVERY LTD. 24 hr <strong>Recovery</strong> Service. We<br />
Recover all types of LGV. cranes, coaches, buses,<br />
light commercials and cars. Our comprehensive service<br />
includes air cushions, incident / accident unit,<br />
bus and coach trailer, 4x4 Unimog, 6x6 Foden, 8x6<br />
Leyland Daf, heavy winching units. 50 tonne Rotator,<br />
JCB and All Terrain Forklift. Weetslade Industrial Est<br />
Dudley,Cramlington,Northumberland. NE23 7PS. Tel<br />
0191 2500009. www.alpharecovery.net<br />
UNIVERSAL GARAGE 24hr recovery for cars, light<br />
recovery & motorcycles. Workshop, servicing &<br />
MOT’s. Storage facilities. Tel: 01670 813113. Rear of<br />
160 Woodhorn Road, Ashington, Northumberland,<br />
NE63 9EN.<br />
Norwich<br />
DELMONTE GARAGE 24 hour recovery for cars, all<br />
commercials, motorcycles and coaches, workshop,<br />
servicing, MOT’s and storage. Tel: 01603 426746.<br />
Unit 26, Concorde Road, Norwich NR6 6BN.<br />
PJ KERLEY RECOVERY 24 hour recovery for cars, all<br />
commercials, coaches and motorcycles. MOT bay, servicing,<br />
repairs and secured storage. Tel: 01603 486668.<br />
PAS 43 ISO 9001. 11 Burnet Rd, Sweetbriar Ind Est.<br />
Norwich, NR3 2BS. Depot at Great Yarmouth & Norwich.<br />
Tel: 01493 853027.<br />
Nottinghamshire<br />
NOTTINGHAM BREAKDOWN & RECOVERY SERVICE<br />
24 hour recovery for cars and all commercials. Workshop,<br />
storage and repairs. Covered transporters international<br />
operators license. Tel: 0115 961 9161. Fax:<br />
0115 961 9731. 11 Great Northern Way, Netherfield,<br />
Nottingham NG24 2HD<br />
Richford Motor Services Ltd 24hr recovery for<br />
cars, motorcycles, all commercials & coaches. Workshop,<br />
servicing & MOT’s. Secured storage. Fulwood<br />
Close, Fulwoods Rd, South Huthwaite, Nottinghamshire,<br />
NG17 2JZ. Tel: 01623 556868<br />
Oxfordshire<br />
BENSON GARAGE LTD 24 hour recovery for cars and<br />
light commercials and motorcycles, workshop, servicing,<br />
MOT’s and storage. Tel: 01491 838333. High<br />
Street, Benson, Oxford OX10 6RP.<br />
Perthshire<br />
AUTO SERVICES PERTH LTD 24 hour recovery for<br />
light and heavy vehicles, workshop, servicing. MOT’s<br />
(class 4,5L & 7) & VDO Tacho Centre. www.autoservicesperthltd.co.uk.<br />
Tel: 01738 210000. 6 Bertha Park<br />
View, Inveralmond In. Est, Perth, PH1 3JE.<br />
PERTHSHIRE RECOVERY 24 hour recovery for cars,<br />
all commercials, bus and coaches. Storage, workshop,<br />
MoTs and servicing. PAS43. Tel: 01738 580648.<br />
Perthshire.<br />
Powys<br />
RICHARD YORKE LTD 24 hour recovery for cars, all<br />
commercials, coaches, motorcycles and horsebox.<br />
Workshop, servicing and MOT’s. Storage. Tel: 01686<br />
627820 / 07967 649699. Penshwa Garage, Penshwa<br />
Lane, Newtown, Powys, Mid Wales, SY16 3LY.<br />
Tech Trucks Uk Ltd 24 hr recovery for cars, all<br />
commercial, motorcycle, horseboxes and coaches.<br />
Four wheel drive, light and heavy services and repairs.<br />
PAS 43 accredited. Eberspacher night heater<br />
dealers. Storage and workshops. Tel 01544327554.<br />
Callout Hotline 01544327546. Email office@techtrucks.co.uk.<br />
www.techtrucksuk.com. Brook Garage,<br />
Eardisley, Herefordshire HR3 6NJ.<br />
THOMAS MOTORS 24HR Breakdown <strong>Recovery</strong><br />
service for cars,Light Commercials & motorcycles.<br />
Workshop and Engine Diagnostics specialists. PAS<br />
43 & ISO 9001. tel 01597 822547. Bryngwanoff Buildings,<br />
Howey, Llandrindod Wells .Powys Mid Wales.<br />
LD1 5RH.<br />
Scottish Borders<br />
Euroroute <strong>Recovery</strong> Charlesfield Industrial<br />
Estate, St Boswells TD6 0HH. Tel: 01776 700999<br />
Sheffield<br />
TWIGG BROTHERS RECOVERY 24 hour recovery for<br />
cars and light commercials, workshop, moTs, servicing,<br />
storage. Tel: 0114 266 4013. Toyne Street Garage,<br />
Crookes, Sheffield SL0 1HH.<br />
Shropshire<br />
BUCKLEY MOTORS, Roadside Rescue & <strong>Recovery</strong><br />
Specialists for Cars & Light Commercial, Motorcycles,<br />
Horsebox. PAS 43, ISO 9001. NHSS 17+17B. All Staff<br />
IVR Trained. CCTV Monitored & Alarmed Large Storage<br />
including Undercover Facilities with Workshop<br />
and Customer Waiting Room. Tel 24/7 Control: 01952<br />
813444 / 01785 282777 – Newport, Shropshire TF10<br />
– 8 miles from M54 J3 – www.buckleymotors.co.uk<br />
Somerset<br />
DJ RECOVERY 24 hr <strong>Recovery</strong> for Cars & Light <strong>Recovery</strong>,<br />
motorcycles , caravans, Horsebox , horsebox Assistance<br />
& Flood Rescue. PAS 43 , ISO 9001. Covering<br />
Somerset, Dorset & Devon. tel 0781 4263139. Unit H,<br />
33 Oxford Rd, Yeoville, Somerset. BA21 5HR<br />
FIRST CHOICE RECOVERY, 24 hr <strong>Recovery</strong> for cars, all<br />
Commercials, Airbag <strong>Recovery</strong>, Bus & Coach, Horsebox<br />
<strong>Recovery</strong>, Motorcycles. Plant & Heavy. Roadside<br />
assistance. Workshop, PAS 43, iso 9001. Storage. tel<br />
0117 9637159. Unit 10, Westland Distribution Park,<br />
Weston-Super-Mare, Somerset. BS24 9AD. email:<br />
mark@firstchoicerecovery.co.uk<br />
PCC Towing & <strong>Recovery</strong> Ltd. 24hr recovery &<br />
roadside assistance for cars, vans, motorbikes, heavy<br />
commercials. Off road specialists, incident manager<br />
& soco facilities available. Full workshop servicing<br />
& repair facilities, 24hr fuel drain. depots at Unit 3<br />
Benchairs Manor Rd, Frome Somerset BA11 4BN.<br />
ISO9001, PAS43 & NHSS SECTOR 17 Accredited.<br />
Mobidem No. 2220039 Tel: 01373 473737.<br />
PROFESSIONAL RECOVERY MAGAZINE 47<br />
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Meet the<br />
<strong>Professional</strong>s<br />
South East Scotland<br />
EYEMOUTH AUTOCENTRE 24 hour recovery for cars,<br />
light commercials and motorcycles. Workshop service<br />
MOT’s. Accident repair centre, storage. Tel: 01890<br />
750554. Unit 1 Ind. Est. Coldingham Road, Eyemouth,<br />
Berwickshire TD14 5AN.<br />
South Wales<br />
Cardiff rescue Ltd. 24hr <strong>Recovery</strong> for Cars, All<br />
Commercials, Bus & Coach. Motorcycles, Horsebox,<br />
Low Loader & Air Bag <strong>Recovery</strong>. PAS 43. Commercial<br />
Workshop with ATF . MOT Prep.tel 02920 448999.<br />
Coaster Place,Rover Way,Cardiff,Glamorgan. South<br />
Wales. CF10 4XZ<br />
Caldicot Group 24/7 Nationwide <strong>Recovery</strong> and<br />
Roadside Assistance of cars, motorbike, LGV, HGV.<br />
Commercial workshop at South Wales and Midlands<br />
depot also offering LGV/HGV Servicing. 24hr Hotline<br />
03302233196 Unit 9 Castle Way, Severn Bridge Industrial<br />
Estate, Caldicot, NP265PR<br />
KEN WILLIAMS MOTORS 24 hour breakdown recovery<br />
for cars, light and heavy commercials. Tractors,<br />
airbags and cranes. Heavy lifting gear. Vehicle repairs.<br />
Unit 2, Kingsway, Forestfach Ind. Est. Swansea, South<br />
Wales SA5 4DL. Tel: 01792 587605. Riverside Yard, Old<br />
Llanynor, Carmarthen SA31 2BD. Tel: 01267 232399.<br />
Penllain Garage & <strong>Recovery</strong> service. HGV<br />
Roadside & <strong>Recovery</strong> Services. Accident & Insurance<br />
work undertaken . upto 44 ton GVW. Light Commercials,<br />
Caravans, Fuel Drain. workshop, servicing , Repairs &<br />
MOT prep.tel 01239 831393. Hermon, Glogue, Penbrokeshire,<br />
South Wales. Pembrokeshire. SA36 0DS.<br />
Millbrook <strong>Recovery</strong> Ltd. 24 hr <strong>Recovery</strong> for<br />
Cars, Light Commercials. Caravans & Motorcycles.<br />
Workshop, Servicing & MOT,s. Covering Swansea &<br />
Carmarthen tel 01792 561007. Bruce Road, Swansea<br />
Industrial Park. Fforestfach, Swansea. SA5 4HS<br />
MILLFORGE LTD 24 hour recovery for cars & commercials.<br />
Workshop, servicing, MOT’s. Storage. Tel: 01646<br />
684599. Stockwell Road, West Llanion Park Ind Est,<br />
Pembroke Dock, Pembrokeshire, SA72 6TQ.<br />
RT WILLIAMS 24 hour recovery for cars, light & heavy<br />
commercials. 24 hour commercial assistance. Workshop,<br />
servicing & MOT’s. Secured storage. Tel: 01685<br />
383481. Unit 30A, Pant Industrial Estate, Merthyr<br />
Tydfill, South Wales. CF48 2SR.<br />
Stars Garage 24hr <strong>Recovery</strong> for Cars, light commercials,<br />
motorcycles, caravans & Mini Buses. Roadside<br />
<strong>Recovery</strong> on Heavy Commercials. Workshop,<br />
Servicing & MOT’s, Secured storage. tel 02920 492220.<br />
Unit 6, Dominions Way Ind Estate, Cardiff, South<br />
Wales. CF24 1RF<br />
South Yorkshire<br />
ADEPT RESCUE & RECOVERY Ltd. 24hr Rescue &<br />
<strong>Recovery</strong> for Cars, All Commercials, Airbag recovery,<br />
Bus & Coach, horsebox & motorcycle.PAS 43 , Iso<br />
9001. Workshop with storage. covering South & west<br />
Yorkshire. tel 01226 242895. Unit 24, Grange Lane Ind<br />
Estate, Carrwood Road, Barnsley, South Yorkshire. S71<br />
5AS. email adept-recovery@outlook.com.<br />
GH MOTORS 24 hour <strong>Recovery</strong> & Roadside Asst<br />
for cars, light & heavy commercial motorcycles<br />
and coaches. Accident units, service vans and<br />
cranes. Workshop servicing & MOT repairs. Storage.<br />
Roadside Asst for all Trailers plus workshop<br />
repairs. Large selection of trailer parts in<br />
stock, including Airbags & Brake Chambers. Code<br />
reading for all vehicles. Fuel drains & curtain repairs.<br />
PAS43 Certified. Tel: 01246 826269. Mob: 07720<br />
678021. Unit 4b, M1 Commerce Park, Duckmanton,<br />
Chesterfield, Derbyshire, South Yorkshire. S44 5HS.<br />
GVS 24HR RECOVERY & ROADSIDE ASSISTANCE for<br />
motorbikes, cars, 4x4’s & light commercials. Three sites<br />
in Rotherham allowing us to offer vehicle storage. Car<br />
& commercial workshop facilities. MOT’s class 4 & 7 vehicles.<br />
Tel: 01709 610016. Mob: 07050 188382. <strong>Recovery</strong><br />
Court, Greaves Road, Rotherham, S61 1SZ. www.<br />
gvsrecovery.co.uk. Email: info@gvsrecovery.co.uk<br />
Inc. Central Garage (Kiveton) in Sheffield Tel: 01909<br />
260000<br />
RD HANWELL & SON LTD 24HR RECOVERY & AS-<br />
SISTANCE Accident & Breakdown <strong>Recovery</strong> for Light<br />
& Heavy Commercials. Fully Equipped Service Van’s<br />
With The Latest Truck & Trailer Diagnostic Equipment,<br />
Carrying A Large Stock Of Commonly Used Parts.<br />
*We Also Build <strong>Recovery</strong> Vehicles To Order* The<br />
Garage, 148 Brierley Rd, Grimethorpe, Barnsley, S72<br />
7AR. Tel: 01226 446722<br />
Richford MOTOR SERVICES LTD 24hr recovery for<br />
cars, motorcycles, all commercials & coaches. Workshop,<br />
servicing & MOT’s. Secured storage. Tel: 01773<br />
830008. 12 Farfield Park, Manvers, Rotherham, S63 5DB.<br />
ROY’S AUTOS 24 hour recovery for cars, light and<br />
heavy commercials and motorcycles, workshop, servicing,<br />
MOT’s, fuel drains, storage. Tel: 07795 346651. 55a<br />
Blacker Road, Mapplewell, Barnsley, South Yorkshire<br />
S75 6GS.<br />
Staffordshire<br />
BUCKLEY MOTORS, Roadside Rescue & <strong>Recovery</strong><br />
Specialists for Cars & Light Commercial, Motorcycles,<br />
Horsebox. PAS 43, ISO 9001. NHSS 17+17B. All Staff<br />
IVR Trained. CCTV Monitored & Alarmed Large Storage<br />
including Undercover Facilities with Workshop and Customer<br />
Waiting Room. Tel 24/7 Control: 01785 282777 /<br />
01952 813444 – Unit 13, Ladfordfields Ind Park, Seighford,<br />
Stafford ST18 9QE – 3 miles from M6 J14 – www.<br />
buckleymotors.co.uk<br />
BURKE BROS RECOVERY 24 Hr <strong>Recovery</strong> for Light Vans<br />
& Motorcycles. Workshop, storage. Tel: 01902 795555/<br />
077871 01880. Burke Bros Trading Estate, Fox’s Lane,<br />
Wolverhampton, WV1 1PA.<br />
Miles Green Garage Ltd. 24 hr <strong>Recovery</strong> for<br />
Cars, Light Commercials, Caravans, Horsebox,<br />
Motorcycle <strong>Recovery</strong>, Workshop, Servicing, & Mot’s.<br />
tel 01782 720333. Heathcote Rd,Bignal End, Stoke On<br />
Trent, Staffs,ST7 8LL<br />
Richford Motor Services Ltd 24hr recovery for<br />
cars, motorcycles, all commercials & coaches. Workshop,<br />
servicing & MOT’s. Secured storage Fenton Industrial<br />
Estate, Govan Road, Stoke-on-trent, ST4 2RS<br />
Tel: 01782 844 840<br />
Stirling<br />
EUROROUTE RECOVERY, Bandeath Industrial Estate,<br />
Throsk, STIRLING. FK7 7NP. Tel 03 300 300 100<br />
www.eurorouterecovery.co.uk<br />
Suffolk<br />
MANCHETTS RECOVERY Place Farm, Ingham, Bury St<br />
Edmunds, Suffolk, IP31 1NQ. Tel: 01284 728802. 24 Hrs.<br />
LJ Transportation 24/7 Roadside & <strong>Recovery</strong><br />
Assistance throughout the UK & Europe from<br />
Nationwide Assistance Group, offering 24/7 call<br />
centre facilities & nationwide storage yards, We<br />
are supported by over 850 agents across the UK<br />
and Europe. Call our Operations Centre on 01621<br />
730000 or email enquiries@nwva.co.uk for further<br />
information. To become an agent email network@nwva.co.uk<br />
MITCHELLS MOTOR REPAIRS LTD. 24 hr Assistance/<br />
<strong>Recovery</strong> for Cars, Light Commercials & Motorcycles.<br />
Workshop, Servicing, Repairs. MOT’s. Storage. Depots<br />
at Haverhill and off M11 J9/A11 Cambridge. 24hr Control<br />
contact 01440 714903. email info@mitchellsmotors.<br />
co.uk. website: www.mitchellsmotors.co.uk. 20-22 Hollands<br />
Road, Haverhill, Suffolk. CB9 8PP<br />
Surrey<br />
NATIONAL RESCUE, 24hr recovery and roadside assistance<br />
for cars, motorcycles, caravans and light<br />
commercials up to 3.5 ton. Full workshop facilities for<br />
all servicing and MOT requirements. Fully ISO 9001 &<br />
PAS 43 accredited. Tel 020 8397 0325. Rescue House, 46<br />
Oakcroft Road, Chessington, Surrey, KT9 1PH<br />
Sussex<br />
MIDHURST ENGINEERING & MOTOR CO LTD 24 hour<br />
recovery for cars, light commercials and motorcycles,<br />
workshop, bodyshop, servicing, MOT’s and storage.<br />
Tel: 01730 812162. Rumbolds Hill, Midhurst, West Sussex<br />
GU29 9DD.<br />
Southern <strong>Recovery</strong> Services. Heavy <strong>Recovery</strong><br />
Specialists for On & Off Road <strong>Recovery</strong>.tel 01273<br />
833181. Fairbridge way, Burgess Hill, West Sussex.<br />
RH15 8BF. www.southernrecoveryservices.co.uk<br />
Swindon<br />
SCORPION ENGINEERING 24hr <strong>Recovery</strong> for cars,<br />
light commercials & motorcycles. Workshop, servicing,<br />
storage. Falk lift facilities, Hiab. Tel: 01793 612400 Mobile:<br />
07714 206897. Unit 1A, Transfer Bridge, Industrial<br />
Estate, Swindon, SN12 2EL.<br />
Tayside<br />
BLAIR ATHOLL GARAGE 24hr recovery cars & light<br />
commercials, motorcycles, storage, workshop, MOT’s<br />
& servicing. Blair Atholl, Perthshire, Tayside. Tel: 01796<br />
481221 Fax: 01796 481330.<br />
Walsall<br />
E&S MOTORS 24 hour breakdown & recovery assistance<br />
for cars/ light commercials & motorcycles.<br />
Established 42 years, Link <strong>Recovery</strong> Specialists,<br />
‘O’ License Vehicles, Vehicle MOT, Maintenance<br />
and Repairs, Secure Storage, PAS43, ISO9001 and<br />
NHSS17 Accredited. Covering the West Midlands<br />
and beyond. Walsall 01922 615358. WS2 9NU. www.<br />
eandsmotors.co.uk.<br />
Warwickshire<br />
CMG 24 Hr Vehicle Assistance, Car & Commercial<br />
Roadside, <strong>Recovery</strong> Specialist. 70 Ton Rotator – Air<br />
Cushion – <strong>Recovery</strong> Backloads – STGO Low Loaders<br />
– Nationwide Fleet Assistance. Single & Multicar Transportation.<br />
Motorcycle <strong>Recovery</strong> & 24 Hr Tyre Services.<br />
Control Centre Tel: 0800-282-449 Fax 01908 216266.<br />
www.cmgrescue.co.uk<br />
CROUCH RECOVERY Tel: 01162 792245. Car and<br />
Commercial <strong>Recovery</strong> Service. Specialist in Heavy <strong>Recovery</strong>,<br />
Mobile Cranes upto 75 tonne, rotators upto 75<br />
tonne, Coach Trailers, Heavy Haulage Trailers, winch<br />
tractors, Air cushions, Incident management, Service<br />
Van and Workshops. Warehousing & Load Handling<br />
equipment, Telehandlers, Roll on-off bins, skips, Grab<br />
Lorries, Diggers, Bulk Tippers etc...<br />
JBS COMMERCIAL FLEET SERVICES LTD 24 hour<br />
recovery for cars, light and heavy commercials.<br />
Fully equipped commercial workshop, truck MOT’s,<br />
breakdown vans, storage. Tel: 07770 761191 / 02476<br />
352525. 315 Watling Street, Nuneaton, Warwickshire<br />
CV11 6BQ.<br />
Wellingborough<br />
A.E.S. RESCUE LTD Part of the AE Group 24 hour<br />
recovery for cars, commercials, coaches and motorcycles.<br />
Workshop, MOT’s, servicing and storage.<br />
24 hr call centre Tel: 01604 812602. Fax: 01604<br />
811079. 36-38 Main Road, Earls Barton, Northamptonshire<br />
NN6 0TW.<br />
CMG 24 Hr Vehicle Assistance, Car & Commercial<br />
Roadside, <strong>Recovery</strong> Specialist. 70 Ton Rotator – Air<br />
Cushion – <strong>Recovery</strong> Backloads – STGO Low Loaders<br />
– Nationwide Fleet Assistance. Single & Multicar<br />
Transportation. Motorcycle <strong>Recovery</strong> & 24 Hr Tyre<br />
Services. Control Centre Tel: 0800-282-449 Fax<br />
01908 216266. www.cmgrescue.co.uk.<br />
West Lothian<br />
CRAIG DYMOCK RECOVERY LTD 24 hour recovery<br />
for cars, all commercials, coaches - towing up to<br />
150 tonnes, workshop, servicing, secured storage.<br />
Tel: 01506 652285. Fax: 01506 630242. 14L Blackburn<br />
Road, Bathgate, West Lothian EH48 2EY.<br />
CVS 24hr <strong>Recovery</strong> for Cars, Light & Heavy Commercials.<br />
Bus & Coach, Horsebox , Caravans. motorcycles.<br />
Commercial Service Repair Vans. Off Road<br />
<strong>Recovery</strong> Winching specialists. Roadside assistance.<br />
Workshop, Servicing & MOT Prep. Tel. 01506<br />
437372. mobile 078488 24247. Simpson Parkway,<br />
Livingston, West Lothian. EH54 7BH<br />
West Midlands<br />
Lodar Ltd. 24 60, Sandwell Street, Walsall, West<br />
Midlands. WS1 3EB. Tel 01922 613 633, Contact Michael<br />
Jones, E: sales@lodar.com W: www.lodar.com<br />
AUTORITE INDUSTRIES (WILLENHALL) LIMITED<br />
24 hr recovery - specialising in HGV, PSV, Light<br />
Commercials, cars, motorcycles and plant movement.<br />
Well established 5 Acre Site with own light<br />
and heavy workshops. Authorised MOT station.<br />
Secure parking. Tel: 01902 637448 - www.autoriterecovery.co.uk<br />
- Gemma@autorite.eclipse.co.uk.<br />
3 Morgan Close, Ashmore Lake Business Park, Willenhall,<br />
West Midlands, WV12 4LH.<br />
CMG 24 Hr Vehicle Assistance, Car & Commercial<br />
Roadside, <strong>Recovery</strong> Specialist. 70 Ton Rotator – Air<br />
Cushion – <strong>Recovery</strong> Backloads – STGO Low Loaders<br />
– Nationwide Fleet Assistance. Single & Multicar<br />
Transportation. Motorcycle <strong>Recovery</strong> & 24 Hr<br />
Tyre Services. Control Centre Tel: 0800-282-449 Fax<br />
01908 216266. www.cmgrescue.co.uk<br />
Jacksons <strong>Recovery</strong>. 24hr <strong>Recovery</strong> for Cars,<br />
Light Commercials, Motorcycles. Workshop, Mot’s<br />
and Servicing. Fueldrain, Pas 43, ISO 9001. Sector<br />
17. Tel 0121 3335555. 77/87 Newtown Row, Birmingham,<br />
West Midlands. B6 4HG. Depots at Birmingham<br />
& Nottingham.<br />
JK AUTOS 24Hr <strong>Recovery</strong> for light & heavy commercials,<br />
covering all the West Midlands. Highly<br />
specialised in on and off road recovery. Working for<br />
all types of industries. MOT’s Class 4/7. 24 hour storage.<br />
Full commercial workshop. Tel: 07793 227549 /<br />
0121 4538687. Bristol Road, South Rednal, Birmingham,<br />
West Midlands, B45 9UA. www.jkautos.net.<br />
Email: mail@jkautos.net.<br />
KISSANE & JEFFRIES Ltd. 24 Hr Roadside<br />
Assistance & <strong>Recovery</strong> for Light Commercials,<br />
Motorcycles & Caravans. PAS 43. iso 9001. Over<br />
30 yrs experience. workshop, MOT testing and<br />
servicing. Storage. Tel 0121 5591085. Rowley<br />
Regis, Warley, West Midlands B65 0JY<br />
Martini VEHICLE <strong>Recovery</strong> Ltd. 24 Hr Roadside<br />
Assistance & <strong>Recovery</strong> for cars, Light & Heavy<br />
Commercials. Bus & Coach, Horsebox, Motorcycles.<br />
Vehicle and Trailer Diagnostics. Storage. Tel 0845<br />
4664800. Arden Eco park, Coventry road, Bickenhill,<br />
Solihull. B92 0DY<br />
RIKFIT RECOVERY. Vehicle <strong>Recovery</strong> for Cars &<br />
Light Commercials. PAS 43. Workshop, Car Repairs,<br />
Servicing & MOT’s . Mobile Tyre Fitting. tel<br />
0121 688 8282. email: recovery@rikfit.com website.<br />
www.rikfit.com. 28 Redditch Road, Kings Norton,<br />
Birmingham, West Midlands. B38 8RN<br />
West Yorkshire<br />
HIGHWAY RECOVERY LTD 24 hour recovery for<br />
cars, all commercials, bus & coach, horsebox, plant,<br />
hazchem & motorcycles. Tel: 0845 5553030. Highway<br />
House, A1 Bus Park, Knottingley, West Yorkshire,<br />
WF11 0BU.<br />
Wiltshire<br />
D & C FRY & CO Kington Langley Garage, Kington<br />
Langley, Chippenham, Wiltshire SN15 5PY. Tel:<br />
01249 750228. 24 hour recovery for cars, storage,<br />
workshop, servicing, MOT’s.<br />
KEN WILLIAMS<br />
MOTORS<br />
24 hour breakdown recovery for cars, light<br />
and heavy commercials. Tractors, airbags and<br />
cranes. Heavy lifting gear. Vehicle repairs.<br />
Unit 2, Kingsway, Forestfach Ind. Est. Swansea,<br />
South Wales SA5 4DL<br />
Tel: 01792 587605<br />
Riverside Yard, Old Llanynor, Carmarthen SA31 2BD<br />
Tel: 01267 232399<br />
48 PROFESSIONAL RECOVERY MAGAZINE<br />
MTP <strong>326</strong>.indd 5 17/06/2020 16:18
MEETTHEPROFESSIONALS<br />
ND SERVICES 24 hour recovery for cars, light and<br />
heavy commercials and motorcycles. 2 garages<br />
and workshops covering Wiltshire, West Berkshire<br />
and Oxfordshire including Swindon, Marlborough,<br />
Hungerford and Newbury areas. MOT’s and servicing,<br />
storage facilities. Tel: 01488 72118. Unit F, Ariel<br />
Business Park, Lambourn Woodlands, Membury,<br />
Berkshire, RG17 7RZ.<br />
Wolverhampton<br />
AUTORITE INDUSTRIES (WILLENHALL) LIMITED<br />
24 hr recovery - specialising in HGV, PSV, Light<br />
Commercials, cars, motorcycles and plant movement.<br />
Well established 5 Acre Site with own light<br />
and heavy workshops. Authorised MOT station.<br />
Secure parking. Tel: 01902 637448 - www.autoriterecovery.co.uk<br />
- rose@autorite.eclipse.co.uk. 3 Morgan<br />
Close, Ashmore Lake Business Park, Willenhall,<br />
West Midlands, WV12 4LH.<br />
BURKE BROS RECOVERY 24 Hr <strong>Recovery</strong> for Light<br />
Vans & Motorcycles. Workshop, storage. Tel: 01902<br />
795555/ 077871 01880. Burke Bros Trading Estate,<br />
Fox’s Lane, Wolverhampton, WV1 1PA.<br />
E&S MOTORS 24 hour breakdown & recovery assistance<br />
for cars/ light commercials & motorcycles.<br />
Established 42 years, Link <strong>Recovery</strong> Specialists,<br />
‘O’ License Vehicles, Vehicle MOT, Maintenance<br />
and Repairs, Secure Storage, PAS43, ISO9001 and<br />
NHSS17 Accredited. Covering the West Midlands<br />
and beyond. Wolverhampton 01922 615358 (Head<br />
Office). WV14 0QJ. www.eandsmotors.co.uk.<br />
Worcestershire<br />
JK AUTOS 24Hr <strong>Recovery</strong> for light & heavy commercials,<br />
covering all the West Midlands. Highly<br />
specialised in on and off road recovery. Working<br />
for all types of industries. MOT’s Class 4/7. 24 hour<br />
storage. Full commercial workshop. Tel: 01527<br />
888160. Mobile: 07793 227549. Unit 7A, Saxon Bus<br />
Park, Stoke Prior, Bromsgrove, B60 4AD. www.jkautos.net.<br />
Email: mail@jkautos.net.<br />
MAYO’S CAR & COMMERCIAL 24 hr <strong>Recovery</strong><br />
for Cars, All Commercials, Bus/Coach, Horsebox,<br />
& Motorcycles. Covering areas Birmingham and<br />
Worcestershire. tel 0333 1122111. 24hr 07815<br />
318588. Unit C, Matthew Lane, Hoo Farm Ind Estate,<br />
Worcestershire. DY11 7RA<br />
Wrexham<br />
HK MOTORS 24 Hr <strong>Recovery</strong> for cars, light commercials<br />
& motorcycles. Workshop, servicing & MOT<br />
Preparation. Storage. Tel: 01978 720843. Marions<br />
House, New Brighton, Minera, Wrexham, LL11 3DS.<br />
York<br />
RRS RECOVERY 24 hour recovery for cars, all commercials,<br />
coaches and motorcycles, workshop, servicing,<br />
and MOT preparation. Undercover storage, CCTV.<br />
Derwent Valley Industrial Estate, Common Road, Dunnington,<br />
York, YO19 5PD. Tel:01904 481753.<br />
If you wish to advertise in<br />
<strong>Professional</strong> <strong>Recovery</strong><br />
contact Marie Dobson on:<br />
01952 415334<br />
marie.dobson@ppmedia.co.uk<br />
HAVE YOU BOOKED<br />
YOUR ADVERT?<br />
The Difference...<br />
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Do you have a vintage recovery vehicle you<br />
would like to display at the 2020 Tow Show?<br />
All vehicle types are welcome from light to heavy recovery.<br />
For more information or to be included, please register<br />
your vehicle by sending a brief email to the address below<br />
with the following information;<br />
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● Brief description and history of the vehicle.<br />
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The contact details to send applications to is via John<br />
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PROFESSIONAL RECOVERY MAGAZINE 49<br />
MTP <strong>326</strong>.indd 6 22/06/2020 12:52
Service call<br />
Contact Marie Dobson on 01952 415334<br />
VEHICLE ASSISTANCE<br />
JOB VACANCY<br />
P.G. MOTORS (Leicester Ltd)<br />
Est. 1986. Father and Son Business. Full Garage & Repair Shop Service and<br />
Breakdown & <strong>Recovery</strong> Specialists. We can Recover and Repair at our garage<br />
SAVE THIS NUMBER<br />
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dgrimo@virginmedia.com 07801 259076<br />
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WE HAVE A NEW FLEET OF 12-TONNE<br />
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We view diversity as fundamental to our success. To tackle<br />
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As a Disability Confident Committed Employer the Met have<br />
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At the <strong>Professional</strong> <strong>Recovery</strong> Magazine, we continue to get<br />
the message across for the independent operator!<br />
That is why we publish 18 times a year in print<br />
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The independent operator is the lifeblood of the recovery<br />
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Call Marie Dobson on:<br />
01952 415334<br />
E: marie.dobson@ppmedia.co.uk<br />
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50 Classified And Truckmart.indd 1 17/06/2020 16:14
Specialist in Manufacturing Vehicle <strong>Recovery</strong> Equipment<br />
Call us on:<br />
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With over 30 years experience in the design<br />
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Tiger Trucks offers a wide range of high<br />
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WHOLE VEHICLE TYPE APPROVED FIAT<br />
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Visit: www.tigertrucks.co.uk<br />
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Tiger Trucks V3.indd 1 17/06/2020 16:11
Help when<br />
and where<br />
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Breakdown and <strong>Recovery</strong><br />
services for all vehicles<br />
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Nationwide LJ <strong>Recovery</strong>.indd 1 17/06/2020 16:00