Company Profile - The Creative Pear

f r o m des i g n t o pri n t 

compa ny prof i l e 

fol i o 

other ser vices 

specialising in design, 

print management, 

& short run digital printing 

2 clarood crescent, chelsea heights 3196 

tel 9776 0006 

email: design@creativepear.com.au

History: 

Employees: 

Service: 

The Creative Pear was established in 1987 by proprietor/designer Lindy Ritter. 

This amounts to 17 years experience in the print and allied industries, with clients and work as varied as heavy 

industrial through to retail and point of sale. 

Designers employed by The Creative Pear are all fully qualified in Graphic Art and Design and have 10 or 

more years trade experience. 

The Creative Pear strives to give each client an individual and comprehensive service. This includes print 

management if required and the distribution of logos, corporate specifications and scans to client suppliers, 

publishers etc., in their requested format. This ensures the integrity of the distributed artwork and efficient 

workflow. The Creative Pear has a comprehensive data base of reliable suppliers employed to cater for 

all client internal and promotional requirements i.e. point of sale, signage, cheque and invoice books, 

stationery etc. 

Our philosophy for quality control is to equip you “the client” with the logos etc. produced by 

The Creative Pear in a format you can utilise inhouse, for example, Word or Excel documents. 

We can also produce brochures, catalogues etc. as an interactive PDF or in a format suitable 

for your website. The Creative Pear encourages a “hands on approach” and client participation 

if desired. In catalogue production, having the client present during design/layout can 

save valuable time and money. 

Archiving: 

The studio: 

All work undertaken by The Creative Pear is backed up daily. Completed 

work is archived in duplicate and stored both on and off premises. 

The Creative Pear is a Macintosh based studio utilising software programs 

to industry standards, including: 

Freehand, Photoshop, Quark XPress, Illustrator, Acrobat reader and 

distiller, Quickcut file transfer system, Painter, Extreme 3D. IBM 

programs include Word, MYOB and various file conversion 

programs. 

Clients: 

The Creative Pear has enjoyed an excellent long term 

working relationship with many of its valued clients. 

Amongst these are: Semco Crafts Pty Ltd, Patons Wool, 

Chubb Fire, Planex Sales P/L, Sheaffer Pens, HLB 

(Filofax, Stylofax, Cross Pens, Christopher Vine 

Design) Select Flowers, Pepperonis, Your Business 

Angels, Furniture House Group and many more. 

1 of 1 

company profile

from design to print 


• logo design 


• corporate identity 

• corporate folders 


• advertisements 

• brochures 

• packaging 

• point of 

fol i 

sale 

o 

• promotions 

• speciality 

• catalogues other ser vices 

• newsletters 

• technical illustration 


fol i o 

other ser vices 

specialising in design, 

specialising 

in design, 

in design, 



& short p h run o t digital o g& rshort printing a prun h ydigital 

printing 

2 clarood crescent, 2 clarood 

6/3 tuck 

crescent, chelsea street heights chelsea 

moorabbin 

heights 31963189 

3196 

tel 9532 tel 2670 9776 tel fax 0006 9776 9555 9091 0006 

email: design@creativepear.com.au 

email: email design@creativepear.com.au 

tcp@labyrinth.net.au

logo design

Weatherall Road Family Practice 

b a r k l y 

pharmacy 

health and beauty 

logo design

The Science of 

Natural 

Energies 

logo design

Susan 

Day 

e s t. 19 51 

e 

edge 

logo design

axis direct 

logo design

fmi group 

property 

EWHOGAN 

moving and storage 

logo design

edback 

b r a k e p r o d u c t s 

logo design

fine balance building pty ltd 

abn 37 109 345 066 

34 andrew street mount waverley victoria 3149 t/f: 03 9808 6212 e: balance@finebalancebuilding.com w: www.finebalancebuilding.com 


34 andrew street 

mount waverley victoria 3149 

fine balance building 

master builders 


34 andrew street 

mount waverley victoria 3149 

t/f: 03 9808 6212 

m: 0419 004 374 

e: balance@finebalancebuilding.com 

w: www.finebalancebuilding.com 

affix 

stamp 

here 

corporate identity

john alkemade + associates pty ltd 

609 balcombe road black rock victoria 3193 

t 03 9589 7754 f 03 9589 5307 e jalkemade@bigpond.com.au 

john alkemade director, architect abn 13 215 471 704 

john alkemade director, architect 

john alkemade + associates pty ltd 

609 balcombe road 

black rock victoria 3193 

t 03 9589 7754 

f 03 9589 5307 

e jalkemade@bigpond.com.au 

corporate identity

select flowers 

select flowers 

Grandiflora Nurseries Pty Ltd A.C.N. 004 553 726 

Trading as: Select Flowers 

565 Dandenong-Hastings Road 

Cranbourne Victoria Australia 3977 

Tel: 9782 2526 Fax: 9782 2576 

s e l e c t f l o w e r s 

Carlene Guzzardi 

Corporate Accounts Manager 

565 Dandenong-Hastings Road 

Cranbourne Victoria 3977 

Mobile: 0412 227750 

Head Office: 9782 2777 

Facsimile: 9782 2576 

With Compliments 

corporate identity

Susan 

Day 

e s t. 

19 51 

Susan Day Cakes Pty. Ltd. ACN 082 692 742 

213-215 Princes Highway Hallam Victoria 3803 PO Box 134 Hallam Victoria Telephone Administration: 03 9703 4900 

Telephone Orders: 03 9703 4999 Facsimile Reception: 03 9703 4966 Email: hoffice@susanday.com.au 

Susan 

Day 

e s t . 

19 51 

Susan 

Day 

Anne West 

Administration Manager 

Mob: 0413 147 433 

With Compliments 


213-215 Princes Highway Hallam Victoria 3803 PO Box 134 Hallam Victoria Telephone Administration: 03 9703 4900 

Telephone Orders: 03 9703 4999 Facsimile Reception: 03 9703 4966 Email: hoffice@susanday.com.au 

e s t . 

19 51 


213-215 Princes Hwy Hallam Victoria 3803 PO Box 134 Hallam Victoria 

Tel Administration: 03 9703 4900 Tel Orders: 03 9703 4999 

Facsimile Reception: 03 9703 4966 Email: hoffice@susanday.com.au 

corporate identity

the esplanade cowes phillip island 3922 

abn 52 773 403 622 

t 03 5952 2060 

f 03 5952 1829 

inbound inquiries 

t 03 5952 2100 

e esplanade@nex.net.au 

cafe bistro bar club 

the esplanade cowes phillip island 3922 

t 03 5952 2060 

f 03 5952 1829 

m 0419 560 604 

vivian j viglietti 

general manager 

inbound inquiries 

t 03 5952 2100 

e esplanade@nex.net.au 

corporate identity

e edge 

EDGE software pty ltd 

abn 15 108 240 937 

23 small street 

hampton victoria 3188 

po box 176 

hampton victoria 3188 

t: 03 9598 4955 

f: 03 9598 4922 

w: www.edgeaustralia.com.au 

e 

edge 

barry bevis 

managing director 

EDGE software pty ltd 

23 small street hampton victoria 3188 

t: 03 9598 4955 

f: 03 9598 4922 

m: 0414 633 320 

e: barry.bevis@edgeaustralia.com.au 

w: www.edgeaustralia.com.au 

corporate identity

fmi group 

fmi property group pty ltd land developers abn 73 479 836 064 po box 477 bentleigh east victoria australia 3165 

facsimile 03 9557 8273 david@fmipropertygroup.com.au iakov@fmipropertygroup.com.au www.fmipropertygroup.com.au 

property 

david rozendorn 0412 312 388 iakov vilshansky 0403 266 367 

with compliments 

fmi group 

fmi property group pty ltd land developers abn 73 479 836 064 po box 477 bentleigh east victoria australia 3165 

facsimile 03 9557 8273 david@fmipropertygroup.com.au iakov@fmipropertygroup.com.au www.fmipropertygroup.com.au 

fmi group 

iakov vilshansky director 

property 

mobile 0403 266 367 

property 

david rozendorn 

iakov vilshansky 

0412 312 388 

0403 266 367 

fmi property group pty ltd 

land developers 

po box 477 bentleigh east 

victoria australia 3165 

facsimile 03 9557 8273 

iakov@fmipropertygroup.com.au 

www.fmipropertygroup.com.au 

corporate identity

gc 

greater city recruitment 

greater city 

recruitment pty ltd 

abn 51 100 544 009 

1/47-49 melverton drive 

hallam victoria 3803 

t: 03 9708 6268 

f: 03 9708 6379 


gc 




gc 


gc 

gc 


greater city 

recruitment pty ltd 

abn 51 100 544 009 



t: 03 9708 6268 

f: 03 9708 6379 

priscilla koppens 

director 

corporate identity 

affix 

stamp 

here 

greater city recruitment pty ltd 



t: 03 9708 6268 

f: 03 9708 6379 

m: 0408 308 816 

e: pkoppens@bigpond.net.au 

permanent placement specialists 

» office and administration 

» sales and marketing 

» warehousing and distribution 

» production and manufacturing

steadfast 

solutions 

abn 31 106 505 168 acn 106 505 168 

a level 8, 435 nepean highway frankston victoria 3199 

t 61 3 9769 6590 

f 61 3 9781 2719 

e steadfast@steadfastsolutions.com.au 

w www.steadfastsolutions.com.au 

innovative business solutions 

steadfast 

solutions 

t 61 3 9769 6590 

f 61 3 9781 2719 

m 0419 139 380 

e ianbrady@steadfastsolutions.com.au 

w www.steadfastsolutions.com.au 

Ian Brady 

B.Comp (Monash) 

innovative business solutions 

corporate identity

g conterno group 

b u i l d i n g e x c e l l e n c e 

conterno group 

abn 50 095 758 660 

po box 305 magill 

south australia 5072 

mobile 0411 412 323 




gianni conterno 

company director 




mobile 0411 412 323 

commercial 

industrial 

residential 

property development 

project management 




abn 50 095 758 660 



mobile 0411 412 323 

corporate identity 

g

amfish pty ltd trading as talking turkey 

abn 79 106 778 429 

33 edro avenue brighton east 


t: +61 3 9592 6226 

m: +61 439 664 252 

e: mandy@talkingturkey.com.au 

w: www.talkingturkey.com.au 


tt: writing services 

tt: marketing strategies 

tt: business development 



t: +61 3 9592 6226 

m: +61 439 664 252 



ramfish pty ltd trading as talking turkey 

abn 79 106 778 429 



t: +61 3 9592 6226 

m: +61 439 664 252 



mandy vicsai principal 

corporate identity

2000 Edition 

corporate folders

corporate folders

trade product catalogue 2003:2004 

corporate folders

Stypen Rollerball and unique 

twist up Fountain Pen available 

in Metal finish and NEW 

Carbon finish RRP $35.00 

Call HLB on 1800 636 689 

for a stockist nearest you 

Carbon Rollerball 

Metal Rollerball 

Metal Fountain Pen 

up 

Carbon Fountain Pen 

fountain nib 

t w i s t 

Carbon Rollerball 

Metal Rollerball 

Metal Fountain Pen 

advertisements

S P O T L E S S L O N G L I F E H A N G E R S 

Style L 17 


Style L 19 

. Generous 

19" (480cm) 

hanger designed for 

superior presentation of 

knitwear and large sized 

garments. 

. Synergises superbly with any style of neck, 

to enhance and add value in any environment. 

. Foam arms and slip stop straps available to suit. 

Spotless Longlife Hangers are designed 

for the ultimate in garment presentation. 

. Smooth contours prevent garment damage 

and dust build ups. 

. Built for durability and strength. 

. Styled to suit both men's and women's wear. 

. Top of hook and lower neck sizing options. 

. Fully recyclable. 

. Available at all Spotless off shore locations. 

SPOTLESS 

H A N G E R S T O S U I T 

REFLECT THE QUALITY YOUR PRESENTATION DESERVES... 

SPOTLESS PLASTICS P/L 26 Sullivan St. Moorabbin 3189. MELBOURNE: Phone: (03) 9555 1288 Fax: (03) 9553 2571 SYDNEY: Phone: (02) 318 0101 Fax: (02) 318 0221 










SPOTLESS 



SPOTLESS PLASTICS Pty. Ltd. 26 Sullivan St. Moorabbin 3189. MELBOURNE: Phone: (03) 9555 1288 Fax: (03) 9553 2571 SYDNEY: Phone: (02) 318 0101 Fax: (02) 318 0221 


Style B 12 

. Stylish 

12" (304mm) 

clip hanger designed 

for superior presentation of 

skirts and pants. 

. User - friendly push - up clips for efficient 

handling. 

. Co - ordinate set straps available to suit. 










SPOTLESS 



SPOTLESS PLASTICS Pty. Ltd. 26 Sullivan St. Moorabbin 3189. MELBOURNE: Phone: (03) 9555 1288 Fax: (03) 9553 2571 SYDNEY: Phone: (02) 318 0101 Fax: (02) 318 0221 

advertisements

e a s y g r i p 

The NEW 

XPen from 

Stypen. 

Fountain Pen RRP 

$29.95 and Roller 

Ball RRP $24.95 in 

black, blue, yellow 

and pink. Available from 

all WC Penfold stores 

and good stationery outlets 

nationally. Call HLB on 

1800 636 689 (business hours) 

for the stockist nearest you. 

c o m f o r t z o n e 

ink level guide 

advertisements

STORAGE 

classic 

CLR/S 

CLL 

Quality assurance supply and manufacture 

to the highest standard meeting the 

ISO9001/12000 International Standard of 

Quality Assurance. 

Warranty 

Highest-quality steel, components and 

state-of-the-art processes ensure long 

service life. A five-year warranty applies 

for all cabinets under normal office 

environment and use. 

Finish 

High performance, inert powdercoat finish, 

including iron phosphating. 

Colour 

CL series casework, metal doors and 

accessories are available in over 100 colours 

and finishes as standard. The plastic 

tambour doors are available in white, black, 

silver grey, post grey, charcoal, beige, 

bereft, bright silver, translucent. 

Features 

• Fully-welded construction ensures 

strength - cabinets do not rack when 

moved. There is no disassembly required 

when the cabinet is translocated. 

• Levelling feet provision is included in 

casework floor. The feet will be fitted if 

requested and require only a screw 

driver for adjustment. 

• Keying Huwil removable cylinder. Keyed 

alike, keyed to differ and masterkeying 

available. 

• Anti-tilt is fitted when more than two 

drawers or pull-out file frames are fitted 

in the one cabinet. This will allow only 

one accessory to be extended at one 

time, to prevent accidental tipping. To 

assist in the stability of your cabinet we 

advise that lower drawers are filled first. 

Anti-tilt can be fitted retrospectively if 

a new pull-out accessory is being added 

to an existing configuration. This is an 

important OH&S issue. 

• Pull-out drawers or file frames must be 

fitted no higher than 1m from floor. 

Request anti-tilt if more than one 

pull-out required. 

All measurements are in millimetres. 

All models subject to change without notification. 

CLT 

CLR - Metal receding door 

Width 900mm 

Height 670/700/1000/1300/ 

1675/1980mm 

CLS - Swing door 

Width 900mm 

Height 670/700/800/1000/1300/ 

1675/1980mm 

CLT - Tambour door PVC 

Width 900/1050/1200mm 

Height 670/700/800/1000/1300/ 

1675/1980mm 

CLL - Lateral filing 

Width 900mm 

Height 670/700/1000/1300mm 

Drawers 2/3/4 

Storage furniture is classic yet flexible for the demand of 

the modern office environment. High-quality construction 

and strong rectilinear lines inform the design, evoking a 

sense of order and presence. Elements are modular and 

free standing but many can be adapted to provide 

important private storage spaces and the mobility required 

for a modern dynamic environment. 

The basic element is the standard carcass. Available in 

seven heights and three possible widths depending on 

the model, and finished in over 100 colours and textures, 

the Classic series is the most flexible system of its type 

available in Australia. The open cabinet carcass can be 

fitted with alternative fronts in metal swing or receding 

doors, tambour roller receding doors in aluminium or 

PVC, or lateral drawer fronts. Cabinets can be ganged for 

partitioning offices or used in an island setting with a top 

added for increased functionality. 

With its differentiated aesthetic and multiple functional 

filing accessories. The Classic series can be tailored to any 

storage requirement. 

CLR/S - Metal receding door & Swing door CL series 

rectilinear integral handles. Two-point locking system. 

The door on the CLR recedes smoothly into cabinet. 

Protrudes 100mm. Only available 900W. 

CLT - Tambour door PVC roller shutters recede smoothly 

into cabinet sides making this an ideal option for limited 

space-aisles are clear of cabinet doors. Lockable. Door 

colour in black, white, silver grey, post grey, charcoal, 

bright silver, beige, bereft, translucent. Samples available. 

Internal height allows for 6 levels of shelf filing (5 levels 

lever arch) plus reference table. 

CLL - Lateral filing in two-, three-, or four drawer. 

East-West and North-South drop-in drawer filing possible. 

One lock operates all drawers. Anti-tilt and counterweight. 

Approved to Australian standards ANSI/BIFMA X5.2:1997 

Lateral Files - International standard for the operation of 

lateral filing. 

STORAGE 

classic 

Accessories 

Width to suit 

900/1050/1200mm 

cabinets 

Fitted to 25mm pitch 

Universal shelf 

25mm fitted 

Universal shelf with adjustable rear 

stops and dividers 

175mm fitted 

Universal shelf plus toast rack 

225mm fitted 

Pull-out table 

100mm fitted 

East-west file frame 

150mm fitted 

North-south file frame only available 

for 1200mm wide cabinets 

150mm fitted 

Rail assembly for L’Oblique ® 

TUB files 

25mm fitted 

Modular drawer with partitions 

150mm fitted 

Slotted N/S partitions 

135mm compactor 

Plain drawer 

150mm fitted 

Phone 1300 850 003 • Facsimile 1300 850 004 • www.interlinkfurniture.com.au • info@interlinkfurniture.com.au 

SHOWROOMS • ADELAIDE • BRISBANE • CANBERRA • DARWIN • HOBART • MELBOURNE • PERTH • SYDNEY 

01 02 03 

04 05 06 

07 08 09 

10 11 12 

Accessories 

01 North-south pull-out file frame 

Is only available for CLT and CLST 1200mmW cabinets. It is possible to file different 

sized drop-in drawer files in the one frame. Pictured are A3 files alongside foolscap files. 

Identify filing requirements when ordering. 

02 Hanging shelf 

Allows Lateral filing of suspension files hanging directly under the shelf, and filing above 

shelf. Pictured are files. Specify file you are using when ordering. 

03 East-west pull-out file frame 

Is designed for foolscap drawer files (390mm suspension span) and computer binders 

(420mm suspension span). Pictured are files. Identify filing requirements when ordering. 

04 Adjustable 

Fixed rail assembly 

Can be used for lateral suspension filing or can be modified for a coat rail. Pictured 

are files. 

05 Plain drawer 

Useful for all purpose storage. 

06 Modular drawer 

For fully adjustable partitioning. Useful for dividing drawer to store various electronic 

data such as CDs, stationery, videos, personal items. Partitions and compactors purchased 

separately. 

07 Rear stop 

Divider 

Rear-stop and 5-position dividers used for maintaining upright position of shelf filing 

of various sizes. Simple adjustment of rearstop brings files to the front of shelf. Useful 

for high density shelf filing. 

08 Wrap around toast rack 

For upright storage of files and lever arch folders by wrapping around front of shelf. 

09 Square toast rack 

Used on the bottom floor of the cabinets. 

10 Pull-out reference table 

Usually positioned at waist height to provide an instant work surface to peruse file. 

11 Cabinet 

Has internal height for 6 levels of standard record management files (5 levels lever arch) 

and a pull-out reference table. 

12 Levelling feet 

Are provided in all fixed cabinets. Request feet to be fitted. Screw driver will raise and 

lower the side of the cabinet accessed. 

When ordering accessories specify cabinet type and external width. 

brochures

2 x door colours 

2 x cabinet widths 

2 x cabinet heights 

2 x cabinet colours 

2 x levels of filing - 3 or 6 shelves 

The Pronto filing system 

THE 2 x 2 SOLUTION 

Most offices need an economical solution to filing... 

Cabinet Colours 

Oyster 

Graphite Ripple 

Door Colours 

Oyster Grey 

Graphite 

* Although every 

care has been 

taken, the colour 

represented on 

the photographs 

illustrated may 

vary slightly due 

to the printing 

process. 

Part Number: 

Dimensions: 

Part Number: 

Dimensions: 

Pronto Cabinets 

Pronto-109 

h 1055mm 

w 900mm 

d 500mm 

Pronto-112 

h 1055mm 

w 1200mm 

d 500mm 

** Lever arch capacity available in five or two levels 

Pronto-209 

h 1980mm 

w 900mm 

d 500mm 

Pronto-212 

h 1980mm 

w 1200mm 

d 500mm 

Pronto Accessories 

Shelves 

Pronto-s-0900-1 


Manufactured in Australia by ISO9002 certified company 

Retracting doors save space and increase possibilities for location 

Latest European technology tambour doors for silent, smooth operation 



Fully welded to prevent racking and distortion 

No dismantling and reassembly required when moving 

Six level and three level record management filing** 

Two widths and accessories to suit 

Rear Stops 

Pronto-s-rs-0900 

Pronto-s-rs-1200 

Dividers 

Pronto-s-div 

Pronto-s-div 

© e-pronto 2002. All models are subject to modification without prior notice. 

brochures

I N T R O D U C I N G , F O R T H E P R O F E S S I O N A L . . . 

A COMPLETE SYSTEM OF STATE-OF-THE-ART 

Whether it be aggressive compounding of oxidised paint 

work, the gloss enhancement, swirl removal and final 

finishing of new paint, or the soft polishing and 

cleaning of a detailing operation, there is a 

CONTOUR buffing pad right for the job. 

CONTOUR buffing pads are available in a 

range of sizes and designs to suit particular 

applications. 

When used correctly CONTOUR buffing pads will help 

produce a superior high gloss shine every time. 

NEW 

P 3 

PROGRESSIVE 

PRESSURE 

POLISHING 

TECHNOLOGY 

HIGH TECH BUFFING PADS & ANCILLARIES 

CONTOUR CUTTING PADS 

These pads have been designed to work with all leading makes of cutting compounds and feature the most durable 

materials available today. Available in a range of sizes and designs, these pads provide a controlled and consistent 

cutting surface without leaving scratches and heavy swirl marks that can be created by the matted fibres 

of a wool pad. 

The unique materials used in these pads provide excellent compound carrying ability and fluid retention 

properties to provide extra lubrication and cooling during the cutting action. 

Your local distributor: 

CONTOUR POLISHING PADS 

Our industry standard polishing pad range that combines the optimum surface structure and firmness to help 

provide gloss and depth of colour to all types of paint finishes without creating heavy buffer swirl marks. 

Providing a durable and consistent polishing surface, these fibre-free pads also exhibit excellent fluid 

carrying capacity to help cool and lubricate the polishing action. This helps make the polishing operation 

safer by reducing the tendency to overheat the paint surface. This helps produce a superior gloss level. 

CONTOUR FINISHING PADS 

A range of pads using carefully selected and tested materials and designs that produce a superior high gloss 

finish on all paint types. 

Using the finest foam based materials and the most innovative designs available in the world today, 

these finishing pads offer the ultimate performance in fibre-free foam based finishing pads. 

A selection of these pads incorporate our innovative P 3 Progressive Pressure Polishing Technology (patent pending). 

P 3 PROGRESSIVE PRESSURE POLISHING TECHNOLOGY 

Some of our polishing and finishing pads incorporate our unique (patent pending) P 3 visco-suspension system, 

which provides the following benefits: 

1. A MORE CONSISTENT POLISHING SURFACE: The P 3 visco-suspension layer allows the working surface of the pad to more 

easily shape to a changing panel contour. In addition, a more even pressure is maintained across the pad 

surface. 

2. LOWER OPERATOR FORCE REQUIRED: The P 3 visco-suspension layer allows the operator to use 

less pressure to maintain the pad surface against a changing panel contour. 

3. EASIER TO USE: The P 3 visco-suspension layer ensures the working surface of the pad 

is maintained in contact with the panel irrespective of minor changes in the angle of the 

polishing machine caused by the operator. 

CONTOUR ANCILLARY PRODUCTS 

A quality range of ancillary products are available including the following 

• SOLVENT RESISTANT FIBRE-FREE TACK SPONGES 

• CONTOUR EDGEFLEX BACK-UP PLATES 

• HAND FINISHING PADS 

• APPLICATOR PADS 

• CLEANING SPONGES 

© CONTOUR buffing pads An activity of... 

Contour Foam Technologies Pty Ltd ACN 092584739 

P.O.Box 4232 Dandenong South Victoria 3164 Australia 

brochures

Service 

From your initial enquiry, through to 

viewing a sample and final delivery, 

Precision Foam is dedicated to providing 

you with efficient service and quality 

products at competitive rates. 

Our sales and technical team can assist 

you with recommended materials and 

designs for your specific application. 

Precision Foam is dedicated to 

For our existing customers, we successfully 

operate with Kanban, JIT or standard lead 

time delivery schedules. We endeavour to 

providing you with efficient 

satisfy your delivery requirements. 

service and quality products at 

competitive rates. 

F o r m e 

Forme Function Flexibility 


For Further Information, Precision Please Visit Foam Our is Website: a leading supplier and fabricator of a 

www.precisionfoam.com.au 

wide range of foam and associated materials. 

Manufacturing capabilities include die 

Or Contact: 

cutting, saw cutting, thermal forming, heat 

welding and adhesive lamination. 

Precision Foam Manufacturing Pty. Ltd. 

Our obsession to provide service and 

14 Speedwell Place SOUTH WINDSOR 2756 

PO Box 5545 SOUTH WINDSOR 2756 

quality to our clients has not wavered for 

more than 20 years in the industry. 

Telephone: (02) 4587 7588 

Precision Foam is proud to be an Australian 

Owned Manufacturer. 

Facsimile: (02) 4587 7484 

Industrial Componentry 

Email: pfm@precisionfoam.com.au 

F u n c 

F l e x 

t i o n 

i b i l i t y 

Promotional 

Precision Foam Manufacturing 

is proud to be a supporter of the Australian Made Campaign. 

Precision Foam 

Precision Foam is a leading 

is a leading 

supplier and 

supplier and fabricator of a wide 

fabricator of 

range a wide range of foam and associated 

of foam and 

materials... 

associated 

materials. 


F o a m 

i o n 

F 

F 

F 

o 

u 

l 

r 

e 

n 

m 

c 

x i 

e 

t 

b 

Promotional 

i l i t y 

Customers We Serve 

Precision Foam has concentrated on 

developing the necessary core 

competencies to be a leading supplier and 

fabricator of a wide range of foam and 

associated materials. Our adhesive 

application facilities can provide you with 

Our a range of material objective composite componentry is to become 

that can feature pressure sensitive adhesive 

films for quick accurate and permanent 

fixing. our clients invaluable and 

We can supply these materials in almost 

any shape and Forme for use in an 

astonishing number of Functions and with 

committed business partner, 

absolute Flexibility in supporting long term 

delivery schedules or utilising our short 

run capabilities. rather than just a supplier. 

Precision Foam has developed and 

successfully worked with a broad base of 

customers, serving many different 

industries. These include; computer software and hardware 

manufacturers, automotive, white goods, safety, pharmaceutical, 

telecommunication equipment, packaging, sporting, promotional, 

medical, defence and construction industries. 

Our objective is to become our clients invaluable and committed 

business partner, rather than just a supplier. 

Working closely with our customers, we are able to provide much 

more than just a product, we offer a relationship that embraces research 

and development and a hand in hand attitude of cooperation that 

provides solutions to your problems, with absolute dedication to 

satisfying your needs and expectations. 

QUALITY ASSURED COMPANY 

JAS-ANZ 

AS/NZS ISO 9002:1994 

REGN. NO. 275 

Presentation 

Quality 

Precision Foam is a quality endorsed 

company. Our business processes are 

managed using a quality system certified 

as complying with AS/NZS ISO9002, 1994. 

One of our major goals is to maintain a 

quality culture throughout the company 

that embraces change, flexibility and a 

continuous improvement philosophy. 

Our people recognise that quality is 

paramount to satisfying the needs of our 

customers and maintaining their goodwill 

and continued support. 

F u n c t i o n 

F l e x i b i l i t y 

Packaging 

F o r m e 

brochures

C apacity - 3 machines 

A xes - x,y & z 

P recision - +/- 0.1 mm 

A utomatic drilling and tapping 

B ig cutting area - 6x3 metres 

L ifting equipment - crane and vacuum 

E fficient - 4 cutting heads 

a b r a s i v e w a t e r j e t t e c h n o l o g y 

C o m m e r c i a l c u t t i n g a n d p r o f i l i n g o f a l m o s t a ny m a t e r i a l a n d t h i c k n e s s i s n o w p o s s i b l e w i t h 

GSA Waterjet 

Building Relationships Through Service 

INDUSTRIAL 

PROFILING 

CENTRE 

C o m m e r c i a l c u t t i n g a n d p r o f i l i n g o f al m o s t 

a ny ma t e r i al a n d t h i c k n e s s i s n o w p o s s i b l e w i t h a b r a s i ve w a t er je t t ec hn o l o g y 

• Glass 

• Stone 

• Timber 

• Copper 

• Fibreglass 

• Mild Steel 

• Aluminium 

• Stainless Steel 

• Rubber Products 

• Clay And Ceramic Tile 

• Aluminium Composites 

• Cement Based Products 

• Acrylic And Other Plastics 

INTRODUCING ‘CUTTING 

EDGE’ TECHNOLOGY We have 

specialised for over five years in abrasive waterjet 

cutting technology which achieves a clean, fine, 

sandblasted appearance in a wide range of materials. 

Advantages over laser technology include the ability 

to cut thicker sheets and the ability to work with 

aluminium and stainless steel. 

We stock a range of aluminium and stainless steel sheet 

and can source a wide range of other materials very 

competitively. However, we are happy for you to supply 

your own materials. 

QUALITY OF 

YOUR JOB IS 

WE ARE AUSTRALIA’S LARGEST AND MOST VERSATILE 

INDUSTRIAL WATERJET CUTTER Our three machines give us the largest 

capacity of any waterjet cutting business in Australia so we can take on major projects, 

while still taking care of our regular customers. 

OUR CAPABILITIES PROVIDE YOU WITH VERSATILITY 

Capacity - 3 machines Axes - x,y & z 

EVERYTHING TO US 

Precision - +/- 0.1 mm Automatic drilling and tapping 

We ask you to sign off on a number 

Big cutting area - 6x3 metres Lifting equipment - crane and vacuum 

of quality attributes before we commence 

cutting. These include dimensional tolerances 

Efficient - 4 cutting heads 

required (+/- 0.5mm is standard unless otherwise FILE FORMATS ACCEPTED Please supply files in 

agreed up to +/- 0.1mm), cut or edge finish quality 

DXF or DWG formats (Auto CAD to 2000 inclusive). To 

(architectural or one of two profile grades), surface 

help achieve excellence these must be purged of 

quality (not critical, scratch free or protection required), 

all non-editable entities (e.g. splines, blocks, 

packaging requirements and any other client specific 

needs you may have. 

parabolic curves), layers, dim styles and 

We practice quality assurance and our system is fully 

linetypes. There must be nil zero 

documented. Compliance with our quality system will 

length entities, duplicate entities 

satisfy AS 3901/ISO 9001 requirements. 

or title blocks. 

All endpoints must join 

MOST QUOTATIONS IN 24 HOURS Fax or 

and not overlap. Entities 

email us your drawings, material and quality 

specifications, quantities and any other details. We'll 

provide you with a quotation within 24 hours for 

to be cut must be on 

layer zero and scaled 

GSA Waterjet 

Building Relationships Through Service 

straightforward jobs and a little longer for jobs 

one-to-one and 

GSA WATERJET is a Division of 

all dimensions 

Gadsden Signs Pty Ltd (ACN 067 325 660) 

where the job may require further information 

25-27 Futura Road Keysborough Victoria 3173 

and/or time for test cutting to ensure 

should be in 

Telephone (03) 9798 3700 Facsimile (03) 9798 3722 

reliable quotation. 

metric units. 

Email gsawaterjet@gadsdensigns.com.au 

brochures

THE NEW AND IMPROVED FLEX II IS A STYLISH SEAT OFFERING: 

• Fuller lid coverage. 

• Lid finger pull. 

• Full toilet pan coverage. 

• Innovative hinge mechanism. 

• Tidy backplate cover with concealed fittings at rear. 

• New nuts and bolts. 

• Easy to install and clean. 

• Strong and durable plastic. 

SPOTLESS PLASTICS PTY. LTD. A.C.N. 004 527 093 A.B.N. 59 004 527 093 

• Flex II will fit all conventional toilet pans. 

Head Office: 26 Sullivan Street, Moorabbin, 3189, AUSTRALIA. 

Tel: (03) 9555 1288 Fax: (03) 9553 2571 Toll Free: 1800 337 723 

AGENTS: TELEPHONE: FACSIMILE: 

Victoria: (03) 9587 3211 (03) 9587 3386 

New South Wales: (02) 9740 6433 (02) 9740 6848 

Queensland: (07) 3252 7666 (07) 3252 1432 

South Australia: (08) 8374 2088 (08) 8374 2144 

Western Australia: (08) 9249 3393 (08) 9249 3395 

Albury: (02) 6025 4199 (02) 6025 4497 

Tasmania: (03) 6334 2992 (03) 6334 2994 

• EASY INSTALLATION • CONCEALED FITTING 

• For retailers we have incorporated as part of the product 

a plastic hangsell hook to eliminate the risk of packaging 

tears which causes the inability to present the 

product effectively within the retail 

store. 

brochures

NO MESS, NO WATER, 

NO SURFACE DISRUPTION 

1. 

2. 

sleeve boring 

thrust boring 

3. 

pipe cracking 

ACN 081 062 008 

PO Box 1277 Moorabbin 3189 

Tel 03) 9555 1211 Fax 03) 9555 1277 

Mobile 0418 326 211 

HIRE OF BORING 

AND RAMMING 

MACHINES WITH OR 

WITHOUT OPERATOR, 

COMPRESSORS 

AND WINCHES 

3.5 TO 35 TONS. 

SLEEVE BORING 

Steel sleeves from 

10cm to 1.2m 

Installation of sleeves, 

pipes and cables 

with no water, 

no mess. 

THRUST BORING 

10cm to 30cm 

Installation of steel 

sleeves for water, 

gas, sewage 

and electricity. 

PIPE CRACKING 

100m to 600m 

Simultaneous 

bursting and 

replacement 

of pipes. 

YES we also 

hire boring and 

ramming 

machines and 

winches 

3.5 ton to 35 tons. 

Specialised 

drilling 

contractors and 

sub contracting. 

brochures

packaging

23ct gold 

electroplate 

or polished 

chrome clip 

and trim. 

Push button 

or twist action 

mechanism 

Ballpen. Long 

lasting, smooth 

writing refill. 

Available as 

Fountain Pen, 

Rollerball, 

Ballpen or 

Ballpen/Pencil 

Set. 

Made in U.S.A. Sheaffer Lifetime Warranty REFILLABLE 

REFILLABLE 

Made in U.S.A. 

23ct gold 

electroplate 

or polished 

chrome clip 

and trim. 

Push button 

or twist action 

mechanism 

Ballpen. Long 

lasting, smooth 

writing refill. 

Available as 

Fountain Pen, 

Rollerball, 

Ballpen or 

Ballpen/ 

Pencil Set. 

Sheaffer 

Lifetime 

Warranty 

packaging

packaging

www.cross.com 

The Pen that 

MORPHS! 

Twist it ° Turn it ° Write with it ° Play with it 

The new Cross Morph is a pen with personality. With just a twist, the soft rubber grip 

expands to accommodate the shape of your hand. Traction ribs allow you to fine-tune 

the grip for maximum comfort. It's a truly unique writing experience that you'll 

have to try to believe! Once you pick up a Morph pen, you won't want to put it down. 

The Pen that 

MORPHS! 

1. Test me here 

2. Play with it 

P L A Y 

3. Turn it 

T U R N 

4. Twist it 

T W I S T 

T E S T 

point of sale

maldives 

point of sale

STYLOFAX 

new SUMMER colours 

w i s k y l i l a c c h a r c o al red kiwi sk y li lac c h a r c o a l r e d k i w i s k y l i l a c 

lac charcoal red kiwi sky lilac charcoal red kiwi sky lilac charcoal red kiwi sky lilac 

ed kiwi sky lilac charcoal red kiwi sky lilac charcoal red kiwi sky lilac charcoal red 

sky kiwi lilac charcoal red 

point of sale

new cross ION 

a unique gel ink pen 

promotional price: $69.00 

price after promotion: $99.00 

point of sale

esidential residential 

commercial 

commercial 

residential 

residential 

a r c h i t e c t u r e w i t h e n e r g y 

commercial 

commercial 

john alkemade + associates pty ltd 609 balcombe road black rock victoria 3193 

t 03 9589 7754 f 03 9589 5307 e jalkemade@bigpond.com.au 

promotions

SYMBOL OF DISTINCTION 

SYMBOL OF DISTINCTION 

promotions

fatfile 

inno-vate /to bring in (something 

new) for the first time. 

Paul Morris of join ® , one of 

Australia's foremost design 

houses, has combined with Planex 

to overturn utilitarian notions of 

filing cabinets in steel, using 

Planex's state-of-the-art 

manufacturing systems. 

Please return card for more 

information on FatFile. 

Telephone 03 8795 1100 

Email info@planex.com.au 

453 

650 

625 

650 

900 

650 

fatfile 

Planex Sales 

191 Princes Highway 

Hallam Victoria 3803 

Send information to: 

525 

650 

453 

520 

Affix 

stamp 

here 

625 

520 

promotions

specialty

specialty

ORBOST LEATHER LOUNGE SUITE 

$2,995.00 

Furniture House Group 

produce approximately 

4 catalogues a year 

Requirements include: 

• Photography takes place 

at the Melbourne Show 

Grounds as stores select 

the catalogue range from 

furniture displayed 

• 20 - 40 store overprints on 

the front cover 

• Three pricing versions - 

SA, Victoria & Tasmania 

• Accompanying promotional 

poster 

GROUP 

100% LUXURY 

LEATHER 

AT AN AFFORDABLE 

PRICE! 

T U R N I N G H O U S E S INTO HOMES 

ATLANTA Sofa Pair in Dream Suede $2,299.00. The "ATLANTA RANGE" has many options available to suit your home and is complemented here with 

our BIANCO Tassie Oak Range. Quality Hardwood 7 Piece Dining Setting only $1,499.00 and an affordable $499.00 for our matching Side Table. 

Coffee Table $469.00. Lamp Table $359.00 other options available. How about those rugs from only $299.00 at these prices quality is within reach. 

GROUP 

Sensational Spring/Summer Sale 

"The Diana Suite" by Alfa Furniture known for their quality & craftsmanship. 

Fantastic high back comfort, two luxury recliners in a range of fabrics exclusive 

to the Furniture House Group. 

$2,799 

GROUP 

MEGA SALE 

ATLANTA 

$2,299 

Also available: 

• 2 seater 

reclining chaise 

• Single recliner 

OVERLAND 

on now 

ATLANTA 3 seater plus 2 seater lounge suite 

Upholstered in the latest Teflon treated suede 

OVERLAND 5 piece timber and fabric bedroom suite 

• Queen bed 

• 2 Bedsides 

• Tallboy 

• Cheval mirror 

Modern design with a 

traditional influence choose 

from our selection of fabrics or supply your own 

FURNITURE 

HOUSE GROUP 

A contemporary sofa design for todays lifestyle 

offering lifelong wear fully sprung seating 

Enduro lifetime guaranteed cushioning 

The ultimate in comfort 

with a wide choice of 

colours and 

combinations 

$1,599 

Ask about 

our new 

“Gift Vouchers” 

Overland queen bed 

exclusively designed for 

the Furniture House Group 

Bed available separately 

catalogues


CATALOGUE 

OUT NOW! 

GROUP 

In store promotional A1 poster 

A H Beard 

• Fully endorsed by the International Chiropractors Association 

• Fully endorsed by the International Chiropractors Association 

Sleepbetter 

10 YEAR 

GUARANTEE 

5 YEAR 

GUARANTEE 

5 YEAR 

GUARANTEE 

5 YEAR 

GUARANTEE 

TURNING HOUSES INTO HOMES 

ULTIMATE COMFORT 

Queen Ensemble 

$1,899.00 

• NO-TURN Mattress 

contains Latex 

• Wool Blend Pillow Top 

• 7 Turn Spring System 

• Health Guard Treated Foam 

Single Mattress....$959.00 

Double Mattress.$1,199.00 

Queen Mattress..$1,299.00 

King Mattress...$1,599.00 

KING KOIL MAJESTIC 


$1,599.00 

• Pillow Top Mattress 

• 6 Turn Posturised 

Spring Unit 

Single Mattress.....$829.00 

Double Mattress.$1,099.00 

Queen Mattress..$1,199.00 

King Mattress.... $1,399.00 

KING KOIL UNIVERSAL 


$999.00 

• 5 Turn Contour Coil Unit 

• Health Guard Treated Foam 


Double Mattress....$559.00 

Queen Mattress.....$659.00 

King Mattress.......$799.00 

CLASSIC CHOICE 


$599 

• Centre Zone Spring System 

with full Coil Count 

Spring Unit 


Double Mattress..$299.00 

Queen Mattress.....$399.00 

Sleepmaker 

• Mattress available in either FIRM or GENTLE 

Sleepmaker 

Sleepmaker 

5 YEAR 

GUARANTEE 

5 YEAR 

GUARANTEE 

5 YEAR 

GUARANTEE 

5 YEAR 

GUARANTEE 

SPINAL CONTOUR 


$1,299.00 

• MIRACOIL CLASSIC 5 Zones 

• Comfort Top Bodymax Fibre 

• Deep Firm or Deep Gentle 

Foam Comfort Layers 

• Power Firm Base 



Queen Mattress....$899.00 

King Mattress....$1,099.00 

ORTHOBODY SUPPORT 


$1,099.00 

• DURACOIL PLUS 

• Pillow Top with fibre 

• Plush Soft & Medium 

Foam Comfort Layers 



Double Mattress...$699.00 

Queen Mattress...$759.00 

King Mattress......$899.00 

AUSTALIANA WOOL 


$899.00 

• DURACOIL PLUS 

• Comfort Top with Polywool 

• Deep Medium Foam 

Comfort Layers 




Queen Mattress....$659.00 

King Mattress......$759.00 

QUEEN 

MATTRESSES 

FROM 

$299.00 


RTA means that the goods are supplied “READY TO ASSEMBLE”. A store WILL charge extra if assembly is required. All goods are advertised in good faith and will be available except in 

circumstances beyond our control. Accessories including manchester, mattresses, lamps and flowers etc. are for display purposes only and not included in the prices quoted. 

Prices may be slightly higher in some country areas due to freight costs. Not all stores will stock all items but items can be ordered. LIMITED STOCK AVAILABLE AT THESE PRICES. 

ATLANTA Sofa Pair in Dream Suede $2,299.00. The "ATLANTA RANGE" has many options available to suit your home and is complemented here with 

our BIANCO Tassie Oak Range. Quality Hardwood 7 Piece Dining Setting only $1,499.00 and an affordable $499.00 for our matching Side Table. 

Coffee Table $469.00. Lamp Table $359.00 other options available. How about those rugs from only $299.00 at these prices quality is within reach. 

catalogues 

GROUP

ELWOOD LEATHER SUITE 

3 Seater plus 2 Recliners 

$3,499.00 

10 Year Warranty 

100% Italian Leather 

Luxurious and comfortable with a good 

colour range available. 

Featured with our Florence Coffee Table 

The Florence comes as a set of 3 for only 

$359.00 

BURTON RECLINER SUITE (Above) 

$2,699.00 

3 Seater, 2 Recliners in 100% Leather 

Butcher Coffee Table $259.00 


100% Value Leather 5 Colours 

100% Leather in full colour range 

STAMFORD LEATHER SUITE (Above) 

$2,799.00 

2.5 Seater plus 2 Seater in 100% Leather 

Alby Hardwood Coffee Table $469.00 

YARRA RECLINER 

MILANO RECLINER (Right) $899.00 Made in Australia 

By Integral $1,699.00 

REGENCY 3 PIECE 

TWIN RECLINER SUITE 

$2,999.00 

Relax in the comfort of this quality 

suite giving you 4 recliners!! 

Shown here in easy care Pelli Suede 

with a good colour range 

ALSO AVAILABLE IN 100% 

QUALITY ITALIAN LEATHER 

Solid Timber Entertainment Unit 

with Bay Front and Leadlight Display 

available in Chestnut only 

$1,099.00 


MARIANNE 3 Piece Recliner Suite at a 

Made in Australia ridiculously low price of $1,199.00 Made in Australia 

REGENT SUITE 

traditional 3 Piece suite 

Made in Australia comfort seating and 

pillow back cushioning 

available in a wide range of fabrics 

$2,499.00 

INDIGO Coffee Table 

with Drawer 

$249.00 

DIANA SUITE 

Made in Australia $2,899.00 

3 Seater plus 2 Recliners by Alfa 

Furniture made exclusively for the 

Furniture House Group 

Enduro foam with fully sprung seating 

The Diana comes in a wide range of 

fabric and colour options 

Fantastic Quality Fantastic Price 

Made in Australia 

MELISSA 

$799.00 

TV Entertainment Unit 

Christmas Coffee Table $359.00 

MAYFAIR 3 Piece Recliner Suite available 

in a wide range of fabric options $1,699.00 

STELLA SUITE 

when something 

Made in Australia special is needed 

3 seater plus 

2 Seater Suite shown here in 

Anastasia Gold 

$1,999.00 

Nikki nest of tables 

for the set of 3 

$129.00 

catalogues


ATLANTA SETTEE 

Easy care Dream Suede 

3 Seater Settee 

Combines with the 

Atlanta Recliner to 

create a contempory suite 

$1,299.00 


SIESTA SETTEE 

3 Seater Sofa with Chaise 

Stylish and affordable 

$1,399.00 

ASHWOOD 

Tapestry Recliner 

Lever Action 

$499.00 



ACCORD 

Recliner 

best value at only 

$649.00 

Also Available as a Recliner Suite 



METRO SOFA BED 

By Integral 

$1,499.00 

Simmons Sofa Bed with 

inner spring mattress 

Sofa has Pillow Back Cushioning 

for luxurious comfort 

Proudly Made in Australia 

JULIE 

BED 


SETTEE 

Trampoline Action 

Large range of 

fabric and colour 

options and 

Proudly Made in 

Australia 

$999.00 

SETTEES AND 

RECLINERS ARE 

AVAILABLE IN A 

VARIETY OF SUITE 

OPTIONS 


MONDO SETTEE 

2 Seater with 10-Year 

Warranty only 

$499.00 


COREY 2 SEATER 

$299.00 


TONI Recliner Bargain 

$299.00 


NOLA Winged Chair 

$749.00 

Styled for comfort and tradition 

FREE Ottoman with every 

Nola Chair purchased 

MONDO 

BED SETTEE 

$799.00 

GRAND 3 Drawer Coffee Standard Trampoline Action 

Table NZ Pine Blackwood Also available with NEW 

$299.00 Posture Slat 3-fold mechanism 

CHRYSTAL 2 Drawer Coffee 

Table in Antique Oak $199.00 

COREY BED SETTEE 

$599.00 

Bed Settee has Standard 

Trampoline Action 

SUNDANCE 

5 Piece Square Extension Dining Setting 

$499.00 


MAPLETON 

5 Piece Dining Setting 

with upholstered seating only 

$499.00 

BIANCO 

DINING SUITE 

$1,499.00 

Quality 7 Piece Dining 

Suite hand crafted and 

styled in Tassie Oak 

while keeping its ageless 

tradition 

The Bianco Range has 

been styled to conform 

with contempory as well 

as traditional design 

Quality range offering 

extraordinary value for 

money!! 

WALLAN BUFFET & HUTCH 

$1,399.00 

4 Door Display 4 Door storage 

WALLAN DINING SUITE 

$1,299.00 

9 Piece Square Dining Suite 

and upholstered seats crafted in Distressed Pine 

(Below) 

BEVERLEY EXTENSION SUITE 

$1,399.00 

9 Piece Oval Extension Dining Suite with easy 

care suede upholstered seating 

GRAND DINING SUITE 

$799.00 

Solid Timber 7 Piece New Zealand Pine Dining Suite 

Exceptional quality at an amazing price 

catalogues



Wesley Range 

RAFFLES COLLECTION 

Prices start at 

$159.00 

This Wooden Framed Cane 

Drawer range has been 

extremely popular. Comes in 

Walnut & Natural. 

This quality at reasonable 

prices will mean you need to 

be quick. There are many 

more styles to choose from. 


HERITAGE Entertainment Unit 

PRESTON Lowline Pine Entertainment Unit $699.00 with full range of finishes $799.00 

WESLEY 

Lead Light Bookcase 

$799.00 

WESLEY 

Medium Corner TV Unit 

$599.00 

WESLEY 

Small Corner TV Unit 

$399.00 

WESLEY 

Large Corner TV Unit 

$799.00 

SOLID TIMBER 

CHESTS from 

$299.00 

WALLAN Hallstand 

$499.00 

Hardwood & 

Marble 

Planter Stand 

129.00 

Hardwood & 

Marble 

Planter Stand 

219.00 

Hardwood & 

Marble 

Planter Stand 

239.00 

JESSICA 

BEDROOM SUITE 

$1,299.00 

5 Piece Solid Timber 

Bedroom Suite giving 

you exceptional value 

Made from 

New Zealand Pine 

Suite consists of: 

• Queen Bed 

• 6 Drawer Tallboy 

• 3 Drawer Bedsides 

• Cheval Mirror 

• Colour Blackwood 

RTA 




RTA 

DERWENT RANGE 

Craftsman built in 

Australia 

by "True Craft" 

Queen Bed 

$599.00 

Bedside Chest 

$299.00 

Colour Matching 

Available 

RTA 

JACARANDA RANGE 

By "RC Roberts" 

Well known & highly 

respected Australian 

Manufacturer 

Solid Timber Queen Bed 

$999.00 

Bedside Chest $349.00 

CAMBRIDGE 

Single Timber Bed 

$249.00 

BETHANY 

Metal with 

Timber 

Posts 

Single 

or King 

Single 

one price 

$189.00 

RTA 

RTA 

RTA 

RODEO 

Solid Timber Bunks 

$499.00 

Double 

or Queen 

one price 

$249.00 

• All manchester provided by Bill Christopher Textiles and is available from most stores 

catalogues

MEGA SALE on now 

ATLANTA 



from our selection of fabrics 

or supply your own 

ATLANTA 3 seater plus 2 seater lounge suite 



• 2 seater reclining chaise 


OVERLAND 


CATALOGUE 

OUT NOW 


offering lifelong wear fully sprung seating 




colours and 

combinations 

• Queen bed 


• Tallboy 






Ask about 

our new 


In store promotional A1 poster 

GREAT RANGE AND VALUE QUALITY MATTRESSES 

Sleepbetter 

Sleepbetter 

Sleepmaker 

Sleepmaker 

10 YEAR 

WARRANTY 

CLASSIC CHOICE 

Cotton quilted cover with 

18mm foam and full coil count 

spring unit made exclusively 

for the Furniture House Group 

Single ensembles...... $349.00 

Double ensembles..... $479.00 

Queen ensembles..... $599.00 

BACK POSTURE 

Centre zone spring system with 

full coil count fully endorsed by 

the International Chiropractors 

Association 


Double ensembles.... $629.00 

Queen ensembles...... $759.00 

ORTHOBODY SUPPORT 

Duracoil plus pillow top 

available in soft and medium 

foam comfort layer with damask 

quilting 

Single ensembles..... $699.00 


Queen ensembles..... $999.00 

King ensembles...... $1,399.00 

AUSTRALIANA WOOL 

Duracoil plus firm edge comfort 

top with polywool medium 

comfort layer and power firm 

plus base 




King ensembles..... $1,199.00 

INTERNATIONAL CLASSIC 

Quality pillow top mattress with 

6-turn contour coil unit 

Health Guard Treated Foam and 

fully endorsed by the 

International Chiropractors 

Association 

Single ensembles.... $1,029.00 

Double ensembles... $1,299.00 

Queen ensembles.... $1,599.00 


POSTURE SUPPORT MK II 

6-turn zone unit wool blend 

comfort top Health Guard 

Treated Foam and fully endorsed 

by the International 

Chiropractors Association 


Double ensembles...... $989.00 

Queen ensembles.... $1,199.00 

King ensembles..... $1,499.00 

SPINAL PROFILE MARK II 

5-turn zone unit Health Guard 

Treated Foam and fully 

endorsed by the International 

Chiropractors Association 


Double ensembles...... $839.00 



QUEEN 

MATTRESSES 

FROM 

$299.00 

MEGA SALE 

ATLANTA 

on now 

FURNITURE 

HOUSE GROUP 


ATLANTA 3 seater plus 2 seater lounge suite offering lifelong wear fully sprung seating 




RTA means that the goods are supplied “READY TO ASSEMBLE”. A store WILL charge extra if assembly is required. All $2,299 

goods are advertised in good faith and will be available except colours and in 

combinations 

circumstances beyond our control. Accessories including manchester, mattresses, lamps and flowers etc. are for display purposes only and not included in the prices quoted. 

Prices may be slightly higher in some country areas due to freight costs. Not all stores will stock all items but items can be ordered. LIMITED STOCK AVAILABLE AT THESE PRICES. 


• 2 seater 

reclining chaise 



OVERLAND 



from our selection of fabrics or supply your own 


• Queen bed 


• Tallboy 


$1,599 

Ask about 

our new 






catalogues

THE LATEST IN MODERN HOME THEATRE SEATING 

ELIZABETH 

4 piece reclining chaise 

$2,599 

Modular suite featuring: 

• Recliner chair 

• Reclining chaise 

• Fully sprung seating 

• Enduro seat cushioning 

for the ultimate level of comfort 

backed by a lifetime guarantee. 

$999 

Available as 

2.5 Seater 

$899 

2 Seater 

$799 

Single chair 

$649 

ASTRA BED 

SETTEE 

Modern style 

at a budget price 

JULIE BED SETTEE FIRE SIDE 

CHAIR 

forever 

popular 

traditional 

in design 

and wide 

choice 

of fabrics 

available 

from 

$399 

TONI 

$299 

ASHWOOD 

$499 

MORLEY Upholstered Settee 

this durable settee commonly referred 

to as the "Click Clack" quickly and 

easily clicks into that extra 

double bed 

STERLING 

$599 

$499 

SPECIAL OTTOMAN 

Modern and 

practical ottoman 

Easily converts to single bed 

$599 Only $399 

SAVE ON A HUGE RANGE OF RECLINERS FROM A LOW $299 

ACCORD 

$649 

SETTEES & RECLINERS IN A RANGE OF COLOURS AND FABRICS 

Special Offer 

2.5 Seater plus 2 Seater suite 

includes scatter cushions $2,399 

ORIENT 

timber futon 

with timber base 

100% 

LEATHER 

HUYTON 

2 Seater settee 

& scatter cushions 

Electric Lift Chairs 

in assorted fabrics 

and styles 

from 

$1,299 

FURNITURE 

HOUSE GROUP 

MAJESTIC 


Upholstered in Warwicks Santa Maria and available 

as a suite: 

2.5 Seater........ $1,399 

Chair.............. $ 899 $1,199 

$459 

MILANO 

$899 

$699 

Also available 

2.5 Seater $859 

CONQUEROR 

$999 

$1,199 

LUCY 

$999 

ZOE 


$599 

Upholstered in 

passion suede 

also available 

in combinations 

2.5 Seater.. $699 

Chair.........$499 

SIESTA 

2 Seater plus chaise 

Upholstered in Virgil by Simonson 

why not design your own suite: 

• 3 Seater 1 arm............. $829 

• 2.5 Seater 1 arm.......... $729 

• 2 Seater 1 arm............. $639 

• Corner table................ $239 

• Chaise 1 arm............... $579 

• Arm.......................... $ 79 

SAVE ON A HUGE RANGE OF RECLINERS FROM A LOW $299 

PROFILE 

$1,099 

catalogues

GOOD RANGE OF QUALITY BEDS AND BEDROOM SUITES 

$239Bedside 

table 

sold separately 

$1,799 

CURVED 

solid timber bed - RTA 

MADISON 

SOLID PINE 

4 piece queen bedroom suite 

$659 

QUARTZ BUNK 

timber and metal - RTA 

$699 

RODEO BUNK 

timber bunk - RTA 

$449 $499 

SOLID TIMBER CHESTS assorted sizes 

FROM $249 

NORTON queen bed 

in recycled pine - RTA 

Suite consists of 

• Queen bed - RTA 

• 2 x 1 drawer bedside tables 

• 5 drawer tallboy 

$229 ea 

BO bedside 

sold separately 

GOOD RANGE OF QUALITY BEDS AND BEDROOM SUITES 

Solid timber collection includes 

• Queen bed - RTA 

• 2 x 4 drawer bedside tables 

• 6 drawer tallboy 

• Blanket box 

$159 

ARMSTRONG queen bed - RTA 

ERNIE single metal bed 

with trundle - RTA 

$299 

$1,699 

$189 

BETHANY 

single or king single bed 

with timber posts - RTA 

REST FULL 4 Piece timber bedroom suite 

Includes queen size bed- RTA 

Dressing table with mirror 

2 Bedsides 

$1,899 

FURNITURE 

HOUSE GROUP 

CLASSIC 5 Piece Bedroom Suite 

IRON COVE queen bed with timber posts 

and matt metal finish also available as suite - RTA 

$349 

catalogues

NEWS 

Term 2 2003 Issue 1 

Firstly let me introduce myself. My name is Gordon 

Twaddell and I am the new General Manager for the 

National 1 business in Victoria. My background is one of 

managing large, multi-faceted businesses, which combine 

exceptional customer service with complex and detailed 

project management. 

I am very excited about joining such a vibrant and 

customer focused business as National 1, and am looking 

forward to continuing the phenomenal growth that has 

been a hallmark of this business. I believe we will achieve 

this ongoing growth through the personal approach that 

NEW GENERAL MANAGER FOR NATIONAL 1 VICTORIA 

National 1 is famous for. All our clients, whether they are 

schools or commercial clients, have dedicated sales people 

to provide a personal relationship between them and 

National 1. This business style is one that I believe develops 

long term relationships that are to the benefit of both 

parties. 

Our schools’ business is very important to us, and I am 

working very hard to learn from the people in 

National 1 that have the skills and experience in this field. 

I am currently spending a large proportion of my time 

with John Ayres and his team visiting schools and speaking 


NEWS 

to Principals, Assistant Principals and Business Managers 

SPECIAL ANNOUNCEMENT 

to make sure I fully understand what we have to do to 

satisfy your needs. 

EDUCATION REWARDS PROGRAM 

Over the coming months I hope to meet as many 

REWARDS 

of you as I possibly can and assure all of you that INTRODUCING NATIONAL 1 EDUCATION REWARDS PROGRAM 

your business is important to me. I am looking forward 

to leading this business into the future and to securingNational 

1 is pleased to advise all Victorian schools about our New Rewards Program. 

National 1’s position as the top schools provider in 

All schools registered with National 1 will have all their purchases from National 1 earning them points. NEWS 

BACK TO SCHOOL WRAP UP 

To register, simply send an email giving school name, address, telephone number and your name to 

newsletter@national1.com.au Registrations will close at the end of August 2003. 


A number of schools had some concerns with our service 

levels during this year’s Back to School period. While 

these schools may have found our performance not to 

have been up to our normal excellent standard, we are 

phones and other IT facilities at this location to ensure 

All purchases made by schools since the beginning of Term 2 will count towards the rewards. Every $1.00 spent with 

that we can fully control and manage all of the aspects 

National 1 (excluding GST) will earn the school one point. Points can be earned on all purchases up to December 31, 

of BTS 2004. 

2003. 

U P D A T E B A C K T O S C H O O L 2 0 0 4 

determined to provide every school in Victoria with an 

exceptional level of customer service in the future. 

If we have caused your school community any problems 

we do apologise and assure you that we are doing 

everything in our power to work with you to alleviate 

any ongoing concerns. 

Resource planning has identified key positions that have 

Points may be redeemed whenever the school wishes to, but must be redeemed no later than the end of 

already been filled with more coming on stream from 

March 2004. All rewards will be delivered within four weeks of redemption or by end of April 2004 for 

1st July onwards, including dedicated Quality Control 

latest redemptions. Claim forms are available from your representative or by calling National 1. 

and Training personnel to ensure fault free picking and 

packing of BTS orders. 

Points can be claimed in any way the school wishes ie. 10,000 points can be claimed as 5 x 2,000 or 2 x 

5,000 or any combination up to the value. Any left over points can be used towards next redemption. 

National 1 is committed to 

Any points balance as at end of March 2004 will be null and void. 

exceeding our customer’s STOP 

October and into November this year. Procedures and 

processes have been put in place to ensure a smooth and 

efficient service delivery to our customers and digital 

pictures of prepacked orders will be available if requested 

to give schools peace of mind prior to the Christmas 

break. 

Sales guidelines have been put in place to make sure we NEWS 

Looking into the future we are already preparing and expectations, and believe that 

planning for the Back to School period for year 2004. we will once again 

This involves us already committing to an improved produce the 

purpose designed facility with additional space both for exceptional customer 

the stock as well as for our Administration and Customer service National 1 is 

Service Teams to be co-located. We have already 

renowned for when we 

committed to even more computer hardware, faxes, undertake BTS 2004. 

G O I N G F O R W A R D T O 2 0 0 

The establishment of a purpose built facility is now 

PRESS!! 

NUMBER OF POINTS REWARDS 

complete adjacent to our existing facility at Port 

NEW 

2000 points: CD Wallet 32 Capacity 

Melbourne. Key staff, including a dedicated Project 

CATALOGUE 

Manager, key admin and operational people from last 

5000 points: Double wine pack 

year are already working full time on the preparations 

OUT 

10000 points: Faber Castell classroom art package 

for the BTS 2004 roll out. 

AUGUST 

20000 points: Fellowes personal shredder PS60-2 

The products that will feature as part of National 1’s BTS 

40000 points: 51cm TV 

range have been identified, located and initial orders 

4 

placed with suppliers for delivery progressively through 

NOT JUST PENS AND PENCILS 

National 1 has also just launched two other catalogues 

STOP 

that offer schools an even wider range to products from 

PRESS!! a single source provider. Our new Amenities Catalogue 

NEW and Food Services Catalogue, show the breath of range 

carried by National 1. 

CATALOGUE 

Please feel free to ring National 1 or email us at newsletter@national1.com.au 

OUT Now whenever you order your stationery requirements 

do not over commit to our customers. This may remove 

some flexibility from when deliveries can be made, Term but 2 2004 Issue 4 

we believe it is important to make sure we do not promise 

what we cannot deliver. To make sure you get the 

delivery dates you want, please make sure you speak 

B A C K T O S C H O O L 2 0 0 4 W R A P U P 

to your sales representative and place your orders 

as early as you possibly can. 

Since March 2003, NATIONAL by you, our customers. This appeared to streamline what 

1 commenced the 

was previously a timely process. 

National 1 is committing to delivering an exceptional 

implementation of a number 

The recruitment of a dedicated Logistics Manager, 

level of service for this BTS program and will make 

of strategies to provide you, 

provided greater attention to the recruitment of 

our customers, an 

contracted delivery drivers. This ensured all deliveries 

C A T A L O G U E O U T N O W 

outstanding level of service 

would take place as and when required with the correct 

for the 2004 Back to School 

The new updated catalogue for 2004 is OUT NOW. 

level of service. In addition, the increased purchasing 

period. 

control implemented minimised backorders and 

You should have already received your copies, but 

The establishment of a dedicated Education Warehouse maximised fill rates. 

if you need more please just call us on 1300 36 36 

on-site at our Port Melbourne premises was a key factor, 

08 and we will courier more out to you. This year’s 

NATIONAL 1 was so far advanced in the second week in 

including the early recruitment of casual staff, which 

catalogue features some exciting new products, 

January that all BTS orders had been completed ten days 

allowed for increased levels of training. This paid benefits 

including new maths equipment and specialist 

ahead of schedule, allowing us to focus on urgent orders, 

in picking and packing accuracy with error rates less than 

still delivering to you prior to the first day of Term 1. 

teaching aids. 

0.5%. 

for more information. 

You need to be in it to win, so make sure you are registered and buy BIG to win BIG! 

G O I N G F O R W A R D T O 2 0 0 4 

you can simply add any washroom, or janitorial products 

AUGUST on to the one order, get one delivery and one invoice, 

all from the number one supplier…….National 1. ◆ 

The internal recruitment of experienced Education 

Please remember that all the prices quoted in the 

Customer Service staff to the Back to School administration 

catalogue are INCLUSIVE OF GST. This ensures that 

department enabled us to provide you with efficient and 

there are no surprises when the bills arrive. Nationalprofessional 

telephone support during your ordering and 

1 believe this catalogue gives schools the best and delivery process. Furthermore, an investment in state of 

most concise tool to aid them in their purchasing the art computer systems was made to streamline the 

requirements both for BTS and for day to day ordering process for you and NATIONAL 1. The system 

replenishments. ◆ 

allowed us to easily and rapidly monitor your order to 

check the status, and improve our ability to respond to 

NATIONAL 1 is now in a position for BTS 2005 to capitalise 

on all of these developments. All we would ask is for you 

to continue the trend of placing your orders as early as 

possible, in consultation with your experienced sales 

representative, to give us all the best possible chance of 

meeting and exceeding your expectations. Looking into 

the future we will have our catalogue released earlier 

than in the past and will be in a position to help you 

compile your orders as early as possible in Term 3. 

your inquires. Our implementation of the electronic back Our customers are the best people to comment on our 

to schools ordering system was received enthusiastically performance. Listed below is some of your feedback on 


Y O U R R E V I E W O F O U R P E R F O R M A N C E 

✓ "We are all very impressed by the performance of NATIONAL 1 this year. It is very satisfying to receive goods 

as ordered and on time." 

Frank J Davin, Principal, Ruskin Park Primary School 

✓ 

"We are all very pleased with the prompt and efficient organisation and delivery of our school supplies for 

the 2004 school year." 

Sr Doris Testa, Principal, St Paul's Primary School 

✓ "Thankyou for your efficiency and professionalism with our back to school order. Your service has been 

outstanding and is greatly appreciated at this busy time of year." 

Carolyn Dunne, Business Manager, Edinburgh Adventist Primary 

✓ "Not only did the supplies arrive at the designated time, most of the 'back orders' arrived within the first few 

days of the new school year commencing, keeping my teachers very happy indeed." 

John Glaubitz, Deputy Principal, Corpus Christi Primary School 

✓ "We highly recommend NATIONAL 1 to our colleagues. Their service has been second to none. The turnaround 

of orders is excellent. We experienced no problems with our back to school packs, an enormous accomplishment 

in a school of 760 students." 

Pauline Zealley, Business Manager, and Vivien Byrne, Bursar, Glen Katherine Primary School 

✓ "All back to school orders were excellent and any problems, which were minimal, were swiftly dealt with, 

while our experience with everyday orders has been outstanding. Our faith in NATIONAL 1 as a supplier has 

been justified by the quality of personal service and advice we have experienced in 2004." 

Peter Guest, Assistant Principal, Ardeer South Primary School 


newsletters

John Ayres 

35 years 

Education Sales 

Manager 

0418 352 956 

Jim Logan 

15 years 

Sales Executive 

- Metro 

0438 202 160 

Y E A R S O F E X P E R I E N C E 

NOTICE BOARD 

Peter Angove 

17 years 


- Regional 

0417 385 565 

John Pigram 

11 years 


- Metro 

0417 311 464 

Paul Harte 

15 years 


- Metro 

0408 102 312 

Michael Smith 

21 years 


- Metro 

0419 005 596 

1. Upcoming Conference - Bendigo 

Title Association of Business 

Managers in Victorian State 

Schools (ABMVSS) 

Date May 20th-22nd, 2004 

Congratulations on 25 Years 

2. New Catalogue Development is under 

way and is due for release early August. 

3. OPEN-DOOR POLICY 

Please feel free to drop in and visit us 

at our premises in Port Melbourne. 

4. NETWORKS 

Do you require outside meeting or 

conference facilities? Contact your 

sales rep about the availability of our 

boardroom facilities free of charge. 

Dean Hetherington 

16 years 


- Regional 

0409 376 511 

Tony Cherry 

1 year 


- Regional 

0417 388 748 

ONLINE ORDERING 

Trish Thiessen 

24 years 


- Metro 

0413 383 877 

STOP 

PRESS!! 

NEW 

CATALOGUE 

OUT 

AUGUST 

NATIONAL 1’s Online Ordering System, Web Office II, is 

a highly interactive website. Web Office II is an advanced 

and comprehensive ordering system that meets our clients’ 

total supply needs. 

Web Office II 

* Is available 24 hours a day 

* Offers information about stock availability 

* Is easy to navigate 

* Has secure user based logins 

* Has sophisticated search facilities 

* Enables viewing of previous orders and items 

* Has the ability to create templates 

* Enables line notes on products 

NATIONAL 1 is happy to provide further information or 

on-site training for our online ordering system. 

Please contact your sales representative for further 

information. 

STATEMENTS 

You may have noticed your statements are now broken 

into VIC and VIC BTS. These relate to our two warehouses. 

The VIC BTS will only appear over the Back To School 

period of November to February, and relates to invoices 

for Back To School orders. Your daily orders will still be 

invoiced under VIC - our main warehouse. 


SPECIALS 

SPECIALS 

SPECIALS 

Website: www.national1.com.au Email: newsletter@national1.com.au 

NEWS 


HOW TO ORDER ... PHOTOCOPY, FILL IN AND FAX TO 8671 2100 

Code Description Unit Price GST Total Order Qty Total 

5010028 Toner Kyocera FS1800 TK60 (Yield 20,000 A4 pages) $ 153.64 $ 15.36 $ 169.00 

5426000 Cleaning Cartridge Sony AIT Drive SDX 1-CL $ 60.77 $ 6.08 $ 66.85 

1085806 Data Cartridge Sony SDX135C Back Up 35GB AIT-1 $ 95.45 $ 9.55 $ 105.00 

1220978 Data Cartridge Sony 25-50GB 170M AIT-1 SDX125C 

1013611 Toner Laser Toner 1 Premium for Lexmark Optra S 

$ 90.77 

$ 186.96 

$ 9.08 $ 99.85 

$ 18.70 $ 205.66 

B A C K T O S C H O O L 2 0 0 4 W R A P U P 

1062959 Toner 1 reman Optra S 1650 1250 1255 

1208015 Toner Optra T Reman Lexmark 

$ 173.65 

$ 188.90 

$ 17.37 $ 191.02 

$ 18.89 $ 207.79 

Since March 2003, NATIONAL 1 

commenced the implementation 

The recruitment of a dedicated Logistics Manager, 

provided greater attention to the recruitment of 

1117951 Toner Lexmark T610 Toner 1 Compatible High Yield $ 345.00 $ 34.50 $ 379.50 

of a number of strategies to contracted delivery drivers. This ensured all deliveries 

5475570 Diskette Verbatim DSHD 91004 3.5" (50) $ 22.00 $ 2.20 $ 24.20 

provide you, our customers, an would take place as and when required with the correct 

8854400 Screen Protector Fellowes LCD 17 96891 $ 62.85 $ 6.29 $ 69.14 

outstanding level of service for level of service. In addition, the increased purchasing 

8500744 USB Pocketdisk 128MB Incl USB Cable Neck $ 77.27 $ 7.73 $ 85.00 

the 2004 Back to School period. control implemented minimised backorders and 

5465100 Mouse Pad Wrist Support Fellowes 91741 Grey $ 22.32 $ 2.23 $ 24.55 

The establishment of a dedicated Education Warehouse 

maximised fill rates. 

1009748 Labels Laser/Copy Uni 14/Sht 98x38mm 38937(100) $ 19.09 $ 1.91 $ 21.00 

on-site at our Port Melbourne premises was a key factor, NATIONAL 1 was so far advanced in the second week in 

1019748 Label Laser/Copy Uni 30/Sht 64x25.4mm 38935 (100) $ 19.09 $ 1.91 $ 21.00 

including the early recruitment of casual staff, which January that all BTS orders had been completed ten days 

1005188 Receipt Printer Ribbon Star SP300 Black Keytek N948BK $ 8.14 $ 0.81 $ 8.95 

allowed for increased levels of training. This paid benefits ahead of schedule, allowing us to focus on urgent orders, 

7190020 Paper Machine Rolls 2 Ply 76mm x 76mm NCR 

5421830 AF Screen-Clean SCR100T Tub 100 

$ 2.59 

$ 7.85 

$ 0.26 $ 2.85 

$ 0.79 $ 8.64 

in picking and packing accuracy with error rates less than 

0.5%. 

still delivering to you prior to the first day of Term 1. 

NATIONAL 1 is now in a position for BTS 2005 to capitalise 

5421970 AF Screen-Clean pump Spray 250ml - use with safecloths $ 6.57 $ 0.66 $ 7.23 

The internal recruitment of experienced Education on all of these developments. All we would ask is for you 

5421950 AF Safecloths SCHO5O Pack 50 $ 19.85 $ 1.99 $ 21.84 

Customer Service staff to the Back to School administration to continue the trend of placing your orders as early as 

1014731 Desktop Microsaver Kensington 64162 Security 

1048107 Holder Copy Fellowes 48107 Clip Type Adjustable 

$ 73.64 

$ 6.19 

$ 7.36 $ 81.00 

$ 0.62 $ 6.81 

TOTAL: 

department enabled us to provide you with efficient and 

professional telephone support during your ordering and 

delivery process. Furthermore, an investment in state of 

the art computer systems was made to streamline the 

possible, in consultation with your experienced sales 

representative, to give us all the best possible chance of 

meeting and exceeding your expectations. Looking into 

the future we will have our catalogue released earlier 

School Name .................................................................................................................................................... 

ordering process for you and NATIONAL 1. The system than in the past and will be in a position to help you 

Address ............................................................................................................................................................ 

Telephone Number........................................................ Fax Number .......................................................... 

Account Number ........................................................ Order Number ...................................................... 

allowed us to easily and rapidly monitor your order to 

check the status, and improve our ability to respond to 

your inquires. Our implementation of the electronic back 

to schools ordering system was received enthusiastically 

by you, our customers. This appeared to streamline what 

compile your orders as early as possible in Term 3. 

Our customers are the best people to comment on our 

performance. Listed below is some of your feedback on 

your experience with NATIONAL 1.◆ 

Contact Name .................................................................................................................................................. 

was previously a timely process. 

John Ayres 

CURRENT PROMOTIONS POWER PRITT FOR ART & CRAFT 

Y O U R R E V I E W O F O U R P E R F O R M A N C E 

In addition to the special prices listed above, NATIONAL 1 

have a range of specials during Term 2 for the following 

consumables. 

Please send me more information on the following 

promotions: 

■ White & Coloured Copy Paper ■ Huge Savings on Toiletries 

■ Media Fire Safes ■ Fire Resistant Filing Cabinets 

■ Classroom and Office Furniture ■ Cases 21 Consumables 

■ Micador Best Selling Products ■ Fellowes Products 

■ Privacy/Protector LCD 17" Screens ■ Faber-Castell Art Media 

■ Kensington Desktop Security 

Product Code: 1221321 

Price: $3.45 INC. GST 

Multi-purpose, extra strong, acid free 

glue stick is now available from Pritt. 

Ideal for photo's, fabric, wood, plastic, 

paper, and heavy card. 

Please ask your sales representative 

for a free sample. 

✓ "We are all very impressed by the performance of NATIONAL 1 this year. It is very satisfying to receive goods 

as ordered and on time." 

Frank J Davin, Principal, Ruskin Park Primary School 

✓ "We are all very pleased with the prompt and efficient organisation and delivery of our school supplies for 

the 2004 school year." 

Sr Doris Testa, Principal, St Paul's Primary School 

✓ "Thankyou for your efficiency and professionalism with our back to school order. Your service has been 

outstanding and is greatly appreciated at this busy time of year." 

Carolyn Dunne, Business Manager, Edinburgh Adventist Primary 

✓ "Not only did the supplies arrive at the designated time, most of the 'back orders' arrived within the first few 

days of the new school year commencing, keeping my teachers very happy indeed." 

John Glaubitz, Deputy Principal, Corpus Christi Primary School 

NATIONAL 1 LIMITED 

250 Ingles Street 

Port Melbourne 

Victoria 3207 

PO Box 368 

Telephone 03 8671 2000 

Facsimile 03 8671 2100 

Email newsletter@national1.com.au 

Website www.national1.com.au 

Toll Free Numbers 

✓ "We highly recommend NATIONAL 1 to our colleagues. Their service has been second to none. The turnaround 

of orders is excellent. We experienced no problems with our back to school packs, an enormous accomplishment 

in a school of 760 students." 

Pauline Zealley, Business Manager, and Vivien Byrne, Bursar, Glen Katherine Primary School 

✓ "All back to school orders were excellent and any problems, which were minimal, were swiftly dealt with, 

while our experience with everyday orders has been outstanding. Our faith in NATIONAL 1 as a supplier has 

South Melbourne 

Telephone 1300 363 608 

been justified by the quality of personal service and advice we have experienced in 2004." 

Victoria 3205 

Facsimile 1300 363 618 

Peter Guest, Assistant Principal, Ardeer South Primary School 

STATE EDUCATION SALES MANAGER’S 

You should be starting to notice some changes in our 

entire business approach to you as our valued customers. 

We are continuing to listen to you. 

Our industry has changed and it is important that we 

find out how we can continue to provide excellent service 

to you. 

I have introduced this special confidential survey report 

for you to be able to tell me what you really think. 

1. What was your first impression of NATIONAL 1? 

............................................................................................... 

.............................................................................................. 

.............................................................................................. 

2. How long have you known about our Company? 

............................................................................................... 

.............................................................................................. 

.............................................................................................. 

3. Most of your contact with NATIONAL 1 is via 

(please tick) 

◊Phone ◊Fax ◊Email ◊Web-Site ◊Sales Representative 

4. Your business experience with NATIONAL 1 has 

generally been 

............................................................................................... 

.............................................................................................. 

.............................................................................................. 

5. If you were to rate your overall experience with 

NATIONAL 1 on a scale of 1 to 10 (10 being best) how 

would we rate? 

1 2 3 4 5 6 7 8 9 10 

6. If you were to rate your Sales Representative on a 

scale of 1 to 10 (10 being best) how would we rate? 

1 2 3 4 5 6 7 8 9 10 

My Sales Representative is: 

.............................................................................................. 

7. If you were to rate our delivery process on a scale of 

1 to 10 (10 being best) how would we rate? 

1 2 3 4 5 6 7 8 9 10 

8. If you were to rate our Customer Service Department 

of a scale of 1 to 10 (10 being best) how would we 

rate? 

1 2 3 4 5 6 7 8 9 10 

9. If you were to rate our Accounts Department including 

layout of invoices and statements on a scale of 1 to 

10 (10 being best) how would we rate? 

1 2 3 4 5 6 7 8 9 10 

10. What is your impression of our Company now? 

............................................................................................... 

.............................................................................................. 

.............................................................................................. 

REPORT... 

This survey is direct to myself and will be treated 

confidentially. As your Number 1 “Australian Education 

Supplier”, please complete this report in the Australian 

tradition of “telling it like it is”. 

Thank you for your ongoing business and please let us 

know your thoughts. 

John Ayres 

11. Is there anything we do unsatisfactorily? 

............................................................................................... 

.............................................................................................. 

.............................................................................................. 

12. Is there anything we do really well? 

............................................................................................... 

.............................................................................................. 

.............................................................................................. 

13. Would you feel happy recommending people to us? 

◊Yes ◊No 

14. Do you like our catalogue? Do you have any 

suggestions for our Catalogue? 

............................................................................................... 

.............................................................................................. 

.............................................................................................. 

15. What are your comments on our On-Line Web based 

ordering? 

............................................................................................... 

.............................................................................................. 

.............................................................................................. 

16. What are your comments on our Back To School 

quoting and ordering process? 

............................................................................................... 

.............................................................................................. 

.............................................................................................. 

Please return via fax to (03) 8671 2100 or via post to John 

Ayres (confidential) PO Box 368, South Melbourne, Vic, 3205. 

In recognition of the time taken to complete this survey, 

you will be placed in a draw to be eligible to win one of 

the following prizes: 

1. Assorted Wine pack (valued at $150) 

2. Nestle Hamper (valued at $100) 

3. Two Village Movie Passes (valued at $30) 

So we can follow through on your feedback, may we 

please have your contact details: 

NAME: .................................................................................. 

SCHOOL: .................................................................................. 

CONTACT NUMBER: ............................................................ 

Website: www.national1.com.au Email: newsletter@national1.com.au 


newsletters

technical illustration

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BOUNDARY LINE 

ADJACENT DWELLING 

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from design to print 

• logo design 


• corporate identity 

• brochure design 

• press advertisements 

•fol ipackaging o design 

• print management 

• point of sale display 

•other technical ser vices 

drawing 

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• catalogues 

• presentation folders 

• carry bags 

• traditional and short run digital printing 

cialising in design, 

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for more information 

or an obligation free 

quotation call Lindy 

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tel tel 9776 9532 0006 2670 

company profile 

fax email: 9555 9091 design@creativepear.com.au 

email tcp@labyrinth.net.au

Company Profile - The Creative Pear

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