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May June 2020 Marina World

The magazine for the marina industry

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CRISIS MANAGEMENT<br />

The day after<br />

How is the marina industry going to handle going back to business after this<br />

scary, almost science-fiction COVID-19 medical and social experience? Oscar<br />

Siches shares his thoughts<br />

Most of us live in countries that<br />

have already started to ease strong<br />

confinement measures, and an<br />

educated guess that many people<br />

will be able to use their boats with<br />

minimal restrictions by mid-<strong>June</strong> is<br />

not at all daring. Most governments<br />

forget about the singularities of marine<br />

recreational activities and place the<br />

whole group of users under “maritime”<br />

or “transport” or, at best, “fishing”. This<br />

confirms the need for us to create<br />

a strong relationship with the state<br />

administration. If we inform them it will<br />

help ensure the continuity of our sport<br />

without big hiccups.<br />

Many associations big and small are<br />

issuing guidelines for yacht harbour<br />

behaviour on and after the re-opening<br />

of facilities. Invariably, 80% of the<br />

papers enumerate procedures for<br />

personal cleaning, social distancing,<br />

mask wearing, glove availability, i.e.<br />

information that everybody has listened<br />

to over the past weeks, when TV and<br />

social media saturated us to exhaustion<br />

with such messages. There’s no merit<br />

in repeating all of this information.<br />

Some organisations went a step<br />

further and created a protocol for the<br />

use of the facilities. They organised<br />

way-in and way-out paths, time slots for<br />

bathroom and shower use, circulation on<br />

piers and pontoons and right of way in<br />

gangways; procedures that are easy to<br />

understand and follow. Booking offices<br />

helped by sending out crew/passenger<br />

lists and ETAs ahead of schedule, and<br />

outlining procedures for check-in and<br />

check-out for charter boats, all of which<br />

helped to reduce the risk of catching the<br />

disease. And one very important thing<br />

has not changed. Once you embark on a<br />

boat and cast off, the oceans are yours,<br />

and the limits are the ones you set<br />

between the boat and the universe.<br />

There is, however, another very<br />

important thing, which I feel is missing<br />

in all the ‘guidance’: the human element.<br />

The people who have received an extra<br />

blow by losing family or friends, losing<br />

their jobs, their income, the stability<br />

they’ve gained after years of doing their<br />

best in life. People like this are also<br />

part of the marina industry. They are<br />

self-employed mechanics, sail repair<br />

craftsmen, electricians, metal workers,<br />

chefs and waiters in marina restaurants.<br />

With the recent relaxation of isolation<br />

rules and partial opening of many<br />

marinas and yacht harbours, the<br />

guidelines for user behaviour developed<br />

by various associations in many<br />

countries and especially those put<br />

forward by the International Council of<br />

Marine Industry Associations (ICOMIA)<br />

are being put into practice. But there<br />

is scant attention given to the small<br />

service companies trying to keep their<br />

employees but facing very low demand<br />

as users are encouraged to go directly<br />

to their boats, and when coming back,<br />

to move boat-to-car nonstop. We should<br />

not view them as new pariahs and lock<br />

them away in an emotional safe where<br />

everything unpleasant or inconvenient<br />

is stored until it fades away. They are<br />

part of the industry. They are less lucky<br />

than us (of course we are suffering<br />

too) but they should not be forgotten or<br />

abandoned.<br />

The nautical industry in general and<br />

the yacht harbour/marina industry<br />

in particular share something very<br />

specific: we are bound by the sea, its<br />

freedom and its dangers. A marine<br />

engine technician will share tacitly with<br />

a dockhand or a yacht owner more<br />

feeling of belonging to things nautical<br />

than a vacuum-cleaner assembler will<br />

share with a home owner, or a factory<br />

car wheel fitter to a car dealer.<br />

That’s why I cannot understand that<br />

we are leaving people of our own to<br />

be left on their own during and after<br />

these extremely demanding times.<br />

Such behaviour does not belong to<br />

the nautical spirit. Of course, a human<br />

being’s instinctive reaction is to save<br />

him/herself first, followed by taking care<br />

of closest members (family). Thereafter,<br />

The Port of Palma, especially during the<br />

popular Palma Boat Show, has long been a<br />

vibrant meeting place throughout the year<br />

for boats and visitors enjoying a quality<br />

waterfront experience.<br />

www.marinaworld.com - <strong>May</strong>/<strong>June</strong> <strong>2020</strong> 25

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