Heartbeat July 2018
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To: Joanne Wright<br />
For doing so well in her new role<br />
as acting ward manager on Lyndon<br />
1, boosting staff moral and further<br />
enhancing the best team work amongst<br />
staff.<br />
From: Jennifer Taylor<br />
CORPORATE & GENERAL NEWS<br />
Shout out is a way for colleagues to<br />
be recognised for their excellent work,<br />
delivering first class healthcare to our<br />
patients.<br />
If you believe a member of your team,<br />
or someone from elsewhere in the<br />
organisation deserves a mention please<br />
visit Connect to give them a shout out.<br />
They may have gone out of their way to<br />
help you with something or you may have<br />
witnessed them make a difference to a<br />
patient or colleague.<br />
To: Carleen Smith<br />
Carleen is part of the catering team<br />
in the Hallam Restaurant who are<br />
providing a first class service to all<br />
customers, ensuring they are not<br />
only looked after, but advising on<br />
all the new product range and meal<br />
deals as well as keeping a very busy<br />
environment clean, tidy and welcoming.<br />
From: Steve Clarke<br />
To: Lynda McHugh<br />
Lynda has been a pivotal member of the<br />
out of hours district nursing team and is<br />
about to embark on a career change to<br />
join the palliative care team. We would<br />
like to thank Lynda for her help and<br />
support and wish our friend the best in<br />
her new role.<br />
From: Denise Williams<br />
To: Ward clerks on cardiology<br />
Thank you to all our amazing ward<br />
clerks within cardiology for all their<br />
hard work. Never a job too small and<br />
keep the efficient flow within our area.<br />
From: Laura Taylor<br />
To: Belinda Regan<br />
I'm giving a shout out to Belinda<br />
because she is a kind a generous person<br />
and she will help anybody who she<br />
thinks needs help. She is a kind and<br />
caring colleague and just looks after<br />
all the patients. I'm grateful to have a<br />
wonderful colleague and friend.<br />
From: Rachel Humphreys<br />
To: Carole Robinson<br />
Carol is a HCA on D47, she is hard<br />
working, passionate, caring and kind.<br />
She has a brilliant rapport with both<br />
patients and staff. She is a very valued<br />
member of the D47 nursing team.<br />
From: Natalie Whitton<br />
To: Lynn Etchells<br />
Lynn helped me when one of my<br />
patients had a problem. She was so<br />
lovely to talk to on the phone. She<br />
was helpful and definitely went the<br />
extra mile. Given the pressures within<br />
her department, SWBH should be<br />
proud of her for unfailing kindness<br />
and willingness to work out a solution.<br />
Thank you so much.<br />
From: Jane Mills<br />
To: Farooq Mohammed<br />
Just wanted to say how brilliant senior<br />
information analyst Mohammed is. He is<br />
always willing to help, spends the time<br />
to understand what is required, treats<br />
you with respect and delivers. Well<br />
done and thank you so much.<br />
From: Fiona Rotherham<br />
To: The amazing infant feeding team<br />
Well done for passing the baby<br />
friendly accreditation with 'flying<br />
colours'! Well done and very much<br />
deserved!<br />
From: City paediatric assessment unit<br />
To: Handsworth and Ladywood<br />
Community Midwifery Team<br />
As their team manager I would like<br />
to give a big shout out to this team<br />
who over the last 10 months have<br />
worked so hard to keep the service<br />
going. Due to staff shortages and<br />
IT systems they have gone above<br />
and beyond to ensure the antenatal<br />
and postnatal women are cared for.<br />
They have had to work well beyond<br />
their assigned hours to ensure all<br />
essential visits have been covered.<br />
They have worked with admiration,<br />
determination, dedication and<br />
patience during this difficult time.<br />
Thank you all.<br />
From: Dionne Mullings<br />
To: Eileen Bonnell<br />
Eileen and her team deal with all<br />
the Trust mobile phones. As much as<br />
modern technology is great when<br />
it works, when it doesn't it can be a<br />
nightmare. My mobile phone turned<br />
itself off and then everything was<br />
wiped - all my contacts- in the middle<br />
of a weekend shift.<br />
Eileen came to the rescue and<br />
somehow managed to get all my<br />
contacts and info back on my phone.<br />
It was such a relief as you build up<br />
your contacts over the years. She is<br />
a star!<br />
From: Rebecca Vivian<br />
TTo: Gurprit Galsinh<br />
Constantly giving 110% every day<br />
at work, helping wards and staff of<br />
all levels with any queries they have.<br />
Helping the team out with queries and<br />
just generally being a good support at<br />
Sandwell.<br />
From: Rebecca Vanes<br />
To: Priory 4 Team<br />
Thank you for making this last year such<br />
an enjoyable placement and making me<br />
feel so welcome.<br />
From: Jack Rogan<br />
To: Labour ward and neonatal team<br />
Really accommodating and helpful<br />
about a little baby coming from ED.<br />
Enabled infant to spend minimum<br />
time in ED and reunite with mother<br />
as soon as possible. Thank you.<br />
From: Lorna Bagshaw<br />
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