Prevention and combating cyber bullying and internet violence among youth
This manual is developed as part of the project: “Prevention and combating cyber bullying and internet violence among youth”. Manual presents 10 educational workshops, each in duration from 45 to 90 minutes. Workshops are developed in a way that they can be used by trainers, facilitators, pedagogues, teachers; in training courses, educational sessions, camps, school classes, extra curricula activities etc.
This manual is developed as part of the project: “Prevention and combating cyber bullying and internet violence among youth”. Manual presents 10 educational workshops, each in duration from 45 to 90 minutes. Workshops are developed in a way that they can be used by trainers, facilitators, pedagogues, teachers; in training courses, educational sessions, camps, school classes, extra curricula activities etc.
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Prevention and combating cyber bullying and internet violence among youth
– manual for youth workers –
Workshop 9 resource sheet
Ways of Resolving Conflict
Avoid conflict: Simply withdraw from any conflict
Smooth it over: Pretend there is no conflict and everything is OK
Win at all costs: Get what you want; the other person loses
Compromise: Give up something you want to get something else that you want
Win/win negotiation: Use creative problem solving to give both people what they want or
need.
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Four Steps of Successful Win/Win Negotiation
‣ State your position. Use “I” statements, say what you want or need.
‣ Listen to the other person’s position. Find out what the other person needs or wants.
Restate the other person’s position to be sure that you understand.
‣ Brainstorm win/win solutions. Take into account both partners’ needs and wants. Be
creative.
‣ Agree on a solution. Try it out. If it does not work, start the process over again
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