SMAR COMPANY PROFILE 2020
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COMPANY PROFILE | 2020
WHO WE ARE
SMAR has headquarter in São Paulo, the richest Brazilian
state, it has major industrial complex and infrastructure of
ports, international airports, highways and railways.
Responsible for 33.9% of the Brazilian GDP.
SMAR brand was created in 1974, specialized in providing
industrial process control and automation solutions.
SMAR develops, manufactures and sells instruments, Controllers,
hardware and software for the measurement, control, operation
and management of maintenance assets. Provides Project,
Factory Acceptance Test, Site Acceptance Test, Site Integration
Test, Commissioning, Start-up, fieldbus certification and
Technical Assistance services.
COMPANY PROFILE | 2020 1
OUR HISTORY | TIMELINE
Control Cabinet
Single-loop Controller
Multi-loop Controller
Distributed Control System
Supervisory Software
Digital Field Interface FF
Programmable Digital Controller
HART, Foundation Fieldbus and Profibus DP Controllers
Flow Computer
System302 Solution
70s 80s 90s 2000s 2010s
1974
smar was born
Capacitive Cell Pressure Sensor
Analog Transmitter
Pneumatic Positioner and Converters
HART, Foundation Fieldbus and Profibus PA Technologies
High Performance Transmitter
Density and Concentration Transmitter
In-line Transmitter
SIL Transmitter
Wireless Transmitter
COMPANY PROFILE | 2020 2
HOW WE ARE
Mission
Supply the global automation market with complete,
advanced, efficient, robust and cost-effective products and
solutions.
Vision
To achieve worldwide notoriety for the company’s creative
and innovative spirit, as well as a management strategy
focused on the satisfaction of customers, investors and
employees, guided by social, environmental and legal
responsibility.
Values
• Creativity and innovation
• Customer satisfaction
• Teamwork
• Clear and effective communication
• Flexibility
• Transparency
Quality Policy
Meeting all expectations of Customers and other
stakeholders, offering quality products and services, while
constantly seeking the continuous improvement of
processes and the improvement of products and services,
under the following guidelines:
• Effective leadership involvement in outlining strategies
and goals.
• Constantly seeking to optimize resource use.
• Continuously improving processes to enhance speed
and efficiency.
• Developing the knowledge and skills of employees.
COMPANY PROFILE | 2020 3
AUDIT AND CERTIFICATE
ISO9001 Certified
Since 1992
COMPANY PROFILE | 2020 4
WHERE WE ARE
SMAR Representatives worldwide:
North America
Central America
Caribbean
South America
Europe
Middle East
Africa
Asia
Pacific
SMAR Assembly line:
Brazil
India
United States of America
Venezuela
COMPANY PROFILE | 2020 5
PRODUCTS | INSTRUMENTS
Temperature Transmitter
Coverters
Fieldbus Analog
Pressure Transmitter
Position Transmitter
Control Valve Pneumatic Positioner
Density & Concentration
Transmitter
COMPANY PROFILE | 2020 6
PRODUCTS | WIRELESS INSTRUMENTS
WirelessHart
Controller
Pressure
Transmitter
Temperature
Transmitter
Valve Control
Pneumatic Positioner
Multiple Input
Temperature Transmitter
Position
Transmitte
Repeater
TECHNOLOGY
COMPANY PROFILE | 2020 7
PRODUCTS | FLOW COMPUTER
COMPANY PROFILE | 2020 8
AUTOMATION AND PROCESS CONTROL SOLUTION
COMPANY PROFILE | 2020 9
SYSTEMS SOLUTION | SMAR SYSTEM 302 ARCHITECTURE
COMPANY PROFILE | 2020 10
SERVICES | PRODUCTS TECHNICAL ASSISTANCE
SMAR provide an assistance services for their products, guaranteeing
the safety, reliability and speed that only the manufacturer can offer:
• Technical Assistance: high quality for the brand's customers.
• Warranty: 12-month warranty ensuring the quality of the services
performed and the spare parts.
• Compliance: processes certified and audited by Bureau Veritas
Certification, CEPEL, Factory Mutual, NEMKO.
• Genuine Parts: original spare parts with guaranteed traceability.
• Technical Capacitation: maintenance is carried out by trained and
qualified professionals at the factory.
• Reliability: products are evaluated, tested and validated in
accordance with manufacturing procedures.
• Commitment: service with transparency, better cost/benefit ratio
and adequate deadlines.
COMPANY PROFILE | 2020 11
SERVICES | ENGINEERING PROJECT
SMAR can develop program applications executing measurement,
control, logic sequencing and functionality according to instructions
provided in user documents.
These may include flowcharts, logic diagrams, cause and effect
tables, and other descriptive operational papers.
The projects managed by our company are supplied with the
complete system documentation, including programs and
configurations, connection schemes, cross-reference and manuals.
COMPANY PROFILE | 2020 12
SERVICES | AUTOMATION CABINET ASSEMBLY
SMAR offers expert Applications and Project Engineering team,
as well as an Assembly team that can design and build control
cabinets on its own or based on the client’s project.
We provide complete documentation, including manuals,
inspection procedures and checklist, with a view to the
acceptance FAT, SAT and SIT tests, compliant to the IEC 62381
standard.
The high quality and reliability of SMAR products are
demonstrated in our cabinet solutions. Our broad experience
can be seen in thousands of cabinets in operation worldwide.
COMPANY PROFILE | 2020 13
SERVICES | PLANT FLOOR TECHNICAL ASSISTANCE
The Technical Assistance and Support provide the following services:
• Electrical installations and instrumentation projects
• Execution or supervision of instrumentation and electrical installations
• Certifications for installation of analog or digital instrumentation
• Pre-commissioning and commissioning of systems
• Plant start-up follow-up and support
• Assistance to the project operation
• Support during plant outages for corrective, preventive and predictive maintenance
• Emergency device support and repairs
We also offer preventive maintenance contracts for systems and field devices.
COMPANY PROFILE | 2020 14
SERVICES | TRAINING
Training ranging from application to maintenance:
• Control and Instruments Basics
• Fieldbus Nets
• SMAR Field Device Specification, Installation, Service and Maintenance
• System Design and Configuration
COMPANY PROFILE | 2020 15
SERVICES | TECHNICAL SUPPORT
We provide information and technical support via the Internet at www.smar.com/en/support, where
customers can find detailed information about SMAR products and services. Registered users may submit
technical questions and visit the Most Frequent Asked Questions section. Responses are quick, usually in less
than 24 hours, by chat, e-mail or telephone (except on weekends and holidays).
Our support team is made up of qualified engineers and technicians who provide basic consultation and
assistance for initial configurations and engineering
COMPANY PROFILE | 2020 16
RESEARCH & DEVELOPMENT | STANDARDIZATION ORGANIZATION
Active member in Standardization Organization
COMPANY PROFILE | 2020 17
RESEARCH & DEVELOPMENT | INTERNACIONAL STANDARD
Develop products based on international standards
COMPANY PROFILE | 2020 18
RESEARCH & DEVELOPMENT | CERTIFICATION
Certified Products
PB T
COMPANY PROFILE | 2020 19
RESEARCH & DEVELOPMENT | SOLUTION PROVIDER
SMAR provide open technology solutions with personalized service to customers who need
to embed it in their products or to integrate technologies.
COMPANY PROFILE | 2020 20
INTELLECTUAL PROPERTY AND KNOWLEDGE MANAGEMENT
31 (Thirty-one) software, electronic,
process and mechanics patents registered
in the United States of America and Brazil.
COMPANY PROFILE | 2020 21
REFERENCES | MINING & METALS
COMPANY PROFILE | 2020 22
REFERENCES | SIDERURGY
COMPANY PROFILE | 2020 23
REFERENCES | OIL & GAS
COMPANY PROFILE | 2020 24
REFERENCES | POWER PLANT
COMPANY PROFILE | 2020 25
REFERENCES | BIOENERGY
COMPANY PROFILE | 2020 26
REFERENCES | AGROINDUSTRY
COMPANY PROFILE | 2020 27
REFERENCES | CHEMICAL & PETROCHEMICAL
COMPANY PROFILE | 2020 28
REFERENCES | PULP & PAPER
COMPANY PROFILE | 2020 29
REFERENCES | FOOD & BEVERAGE
COMPANY PROFILE | 2020 30
REFERENCES | OTHERS
Cement
Glass
Pharmaceutical
Water & Wastewater
Textile
Industrial Gas
COMPANY PROFILE | 2020 31
Rua Dr. Antonio Furlan Jr., 1028
Sertãozinho, SP, Brazil
CEP 14170-480
http://www.smar.com/en
insales@smar.com.br
+55 16 3946-3599
+55 16 3946-3541
http://www.smar.com/en/support
techsupport@smar.com.br
+55 16 3946-3611