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West Newsmagazine 5-20-20

Local news, local politics and community events for West St. Louis County Missouri.

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FACEBOOK.COM/WESTNEWSMAGAZINE<br />

WESTNEWSMAGAZINE.COM<br />

May <strong>20</strong>, <strong>20</strong><strong>20</strong><br />

WEST NEWSMAGAZINE<br />

‘Not Your Normal’: Discussions of mental health ramp up during quarantine<br />

I 27<br />

By JESSICA MESZAROS<br />

When the impact of COVID-19 started<br />

to gain mainstream attention in early <strong>20</strong><strong>20</strong>,<br />

frontline workers were tasked with keeping<br />

the world turning while others were told to<br />

shelter-in-place for an indefinite amount of<br />

time. For some, this means hours of nonstop<br />

work or having to shelter in less-thanideal<br />

conditions.<br />

For others, the abrupt change in routine<br />

and the constant onslaught of fatality statistics<br />

is enough to turn a new situation into<br />

a distressing one.<br />

In response to the varying about of distress,<br />

the Saint Louis Mental Health Board<br />

[Saint Louis MHB] forged a partnership<br />

between United Way and Behavioral<br />

Health Response, a mental health service<br />

provider in Creve Coeur. For many years,<br />

United Way’s 211 helpline has been a free<br />

and confidential referral and information<br />

helpline that helps connect individuals of<br />

all ages to essential health resources in<br />

a variety of fields. However, when Saint<br />

Louis MHB introduced a collaborative element<br />

with the Behavioral Health Response<br />

team, the helpline became a hotline that<br />

combines experts in both the fields of<br />

mental health and social services.<br />

of contact,” Muhammad said.<br />

The goal of both systems is to provide<br />

guidance to those who are feeling overwhelmed<br />

by current events. According to<br />

Muhammad, the 211 hotline and its text<br />

counterpart differ from other similar services<br />

in that they are not solely crisis or<br />

emergency response lines.<br />

“You can call if you’re just feeling different<br />

and you’re not feeling like yourself,<br />

or you’re not sure what’s going on,”<br />

Muhammad said. “Maybe you’re anxious<br />

or you’re not sleeping well. Whatever is<br />

happening with you that you feel like is not<br />

your normal, you can call this line.<br />

“For some people, they just need someone<br />

to talk to and express things, and that’s<br />

all. Others may have a more serious need,<br />

and they would be connected to professional<br />

mental health sources. Even if you<br />

are in crisis and are suicidal, this same<br />

number can connect you to emergency<br />

response services. It really does run the<br />

gamut.”<br />

Muhammad said the hotline had seen a<br />

considerable spike in calls during the pandemic.<br />

“The important thing for people to realize<br />

is that this impacts everyone, so there is<br />

no individual that isn’t feeling something<br />

different as a result of having their whole<br />

life shift in the past few months,” Muhammad<br />

said.<br />

Other medical professionals have said<br />

See MENTAL HEALTH, page 35<br />

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The hotline provides access to free, professional<br />

mental health resources for St.<br />

Louis-area individuals during the COVID-<br />

19 pandemic. The line is accessible by dialing<br />

211 and pressing 1. This will connect<br />

the caller with a medical health professional<br />

while the caller’s identity remains<br />

completely confidential.<br />

According to Serena Muhammad, director<br />

of Strategic Initiatives at Saint Louis<br />

MHB, there is also a separate text-based<br />

line available for youths who are feeling<br />

stressed. The service is available by texting<br />

BHEARD to 31658.<br />

“Some young people don’t feel comfortable<br />

making a phone call as the first point<br />

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