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Jeweller - April 2020

• Conquering Coronavirus: protect and prepare your business during the pandemic • Time frame: exploring five years of change in the watch category • Watch this space: a showcase of best-selling and new release watches

• Conquering Coronavirus: protect and prepare your business during the pandemic
• Time frame: exploring five years of change in the watch category
• Watch this space: a showcase of best-selling and new release watches

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Apple Watches, 2015-<strong>2020</strong><br />

lasting value, while the other is<br />

a technical marvel with cutting<br />

edge and modern appeal, and a<br />

significantly lower price.<br />

In 2014, Jean-Claude Biver, CEO<br />

of TAG Heuer and president of<br />

Moët-Hennessy Louis Vuitton<br />

SE (LVMH) Watchmaking Division,<br />

said, “An Apple Watch – as<br />

great it can be – will always be<br />

the result of technological and<br />

industrial production processes.<br />

As such, in my opinion, it is<br />

condemned to become obsolete.<br />

Therefore, after a few years, or<br />

less, its value will drop close<br />

to zero… For the time being,<br />

however, there is no comparison<br />

with the designs of Swiss<br />

watchmakers.<br />

There is no interest in the Swiss<br />

high-end and prestige-brand<br />

companies to create, produce,<br />

and sell watches whose values<br />

will likely vastly decrease over a<br />

short period of time, and which<br />

one day will not be repairable.”<br />

His comments proved prescient;<br />

Apple quietly withdrew its<br />

luxury 18-carat gold Apple<br />

Watch – which reportedly cost<br />

$US10,000 – $17,000 – in 2016,<br />

after barely a year in the market.<br />

The remaining Apple Watch<br />

models have reportedly outsold<br />

all Swiss watch brands combined<br />

for the past four years. Yet, on<br />

the basis of Strategy Analytics’<br />

estimates, Apple’s revenue from<br />

its smartwatches would total<br />

$US6.1–15.3 billion ($AU9–23<br />

billion) – significantly less than<br />

the Swiss watch industry at<br />

$AU37 billion.<br />

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OS. By 2018, it had released more than<br />

350 different ‘wearable’ models – both<br />

smartwatches and hybrids – across its<br />

eight brands.<br />

The hybrid strategy may well pay dividends;<br />

Juniper Research has predicted hybrid<br />

watch shipments will increase by 460 per<br />

cent between 2018 and 2022.<br />

However, while smartwatches have<br />

evidently sparked change in the fashion<br />

and mid-range categories, it appears the<br />

evolution goes both ways.<br />

Increasingly, smartwatches are designed<br />

to imitate traditional dive watches and<br />

other tactical models.<br />

An example is Garmin’s Marq Collection,<br />

which bears some resemblance to<br />

Citizen’s Land, Sea and Air ranges; its<br />

Captain, Aviator and Adventurer models<br />

include features such as ‘regatta timers’<br />

and rotating bezels.<br />

Meanwhile, some industry commentators<br />

have identified the trend of ‘functionality<br />

fatigue’ in consumers, who prefer simpler<br />

products that are more ‘watch’ than ‘smart’.<br />

Jay McGregor, senior consumer<br />

technology contributor Forbes, wrote<br />

in February, “Years of testing overly<br />

functional wearables has taught me<br />

two things: they don’t perform tasks as<br />

well as your phone and they are, more<br />

often than not, just a distraction.<br />

“If a company slaps a $300 price tag on<br />

device, it [had] better do a lot of things.<br />

But how about, instead, it doesn’t?”<br />

Besides price, traditional fashion watches<br />

also have an aesthetic advantage over<br />

smartwatches. The appearance of a<br />

smartwatch largely depends on its<br />

hardware; more functions require a<br />

heftier case or a larger display.<br />

Meanwhile, watch movements have<br />

THE BASEL<br />

ROLLERCOASTER<br />

1991<br />

Cartier, Baume &<br />

Mercier, Gérald<br />

Genta, Daniel<br />

Roth and Piaget<br />

leave Basel to<br />

form their own<br />

Geneva show<br />

2007<br />

Baselworld<br />

welcomes<br />

100,000<br />

attendees for<br />

<br />

2011<br />

More than<br />

2,000 exhibitors<br />

are present at<br />

Baselworld<br />

2013<br />

Hall 1 is opened,<br />

<br />

space for<br />

exhibitors<br />

2018<br />

Exhibitor<br />

numbers fall to<br />

less than 700;<br />

Swatch Group<br />

discontinues<br />

involvement<br />

<strong>2020</strong><br />

Show moved<br />

to <strong>April</strong>, then<br />

cancelled due to<br />

pandemic<br />

2021<br />

Show moved to<br />

January – will<br />

it succeed?<br />

enjoyed centuries of development into<br />

ever-slimmer cases. The functionality of a<br />

smartwatch is also dependent on software,<br />

which can frustrate consumers and limit<br />

choice; for example, an Apple Watch cannot<br />

be paired with an Android phone.<br />

Additionally, extra charges may be required<br />

to use mobile functions, such as text<br />

messages and social media notifications.<br />

Perhaps most significantly, smartwatches<br />

quickly become obsolete. In Fossil’s most<br />

recent quarterly report, CEO Kartsotis said,<br />

“We are disappointed to close the year with<br />

a challenging fourth quarter, which primarily<br />

reflects lower than expected performance in<br />

our older generation connected products.”<br />

Meanwhile, traditional watches can be<br />

repaired and serviced, lasting for decades<br />

and maintaining their timeless features.<br />

However, even when customers choose a<br />

smartwatch over a hybrid or fashion model,<br />

retailers can benefit.<br />

In 2014, Jean-Claude Biver, CEO of TAG<br />

Heuer and president of Moët-Hennessy<br />

Louis Vuitton SE (LVMH) Watchmaking<br />

Division, said, “The Apple Watch is certainly<br />

a promotion tool... Apple is preparing this<br />

generation to make it easier, one day, to<br />

wear a real watch.”<br />

Additionally, jewellers have begun to create<br />

custom metal smartwatch straps that mimic<br />

jewellery, while Swarovski manufactures a<br />

crystal-embellished Apple Watch case.<br />

Whether they are classified as a real watch,<br />

fancy toy, or disposable and expensive<br />

distraction, smartwatches are yet to<br />

conquer the traditional category entirely.<br />

And it is the responsibility of retailers to<br />

ensure consumers are aware of the benefits<br />

of different products, and walk out of the<br />

store – or check out of the e-shop – with<br />

a timepiece that they love.<br />

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