Jeweller - April 2020
• Conquering Coronavirus: protect and prepare your business during the pandemic • Time frame: exploring five years of change in the watch category • Watch this space: a showcase of best-selling and new release watches
• Conquering Coronavirus: protect and prepare your business during the pandemic
• Time frame: exploring five years of change in the watch category
• Watch this space: a showcase of best-selling and new release watches
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Apple Watches, 2015-<strong>2020</strong><br />
lasting value, while the other is<br />
a technical marvel with cutting<br />
edge and modern appeal, and a<br />
significantly lower price.<br />
In 2014, Jean-Claude Biver, CEO<br />
of TAG Heuer and president of<br />
Moët-Hennessy Louis Vuitton<br />
SE (LVMH) Watchmaking Division,<br />
said, “An Apple Watch – as<br />
great it can be – will always be<br />
the result of technological and<br />
industrial production processes.<br />
As such, in my opinion, it is<br />
condemned to become obsolete.<br />
Therefore, after a few years, or<br />
less, its value will drop close<br />
to zero… For the time being,<br />
however, there is no comparison<br />
with the designs of Swiss<br />
watchmakers.<br />
There is no interest in the Swiss<br />
high-end and prestige-brand<br />
companies to create, produce,<br />
and sell watches whose values<br />
will likely vastly decrease over a<br />
short period of time, and which<br />
one day will not be repairable.”<br />
His comments proved prescient;<br />
Apple quietly withdrew its<br />
luxury 18-carat gold Apple<br />
Watch – which reportedly cost<br />
$US10,000 – $17,000 – in 2016,<br />
after barely a year in the market.<br />
The remaining Apple Watch<br />
models have reportedly outsold<br />
all Swiss watch brands combined<br />
for the past four years. Yet, on<br />
the basis of Strategy Analytics’<br />
estimates, Apple’s revenue from<br />
its smartwatches would total<br />
$US6.1–15.3 billion ($AU9–23<br />
billion) – significantly less than<br />
the Swiss watch industry at<br />
$AU37 billion.<br />
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OS. By 2018, it had released more than<br />
350 different ‘wearable’ models – both<br />
smartwatches and hybrids – across its<br />
eight brands.<br />
The hybrid strategy may well pay dividends;<br />
Juniper Research has predicted hybrid<br />
watch shipments will increase by 460 per<br />
cent between 2018 and 2022.<br />
However, while smartwatches have<br />
evidently sparked change in the fashion<br />
and mid-range categories, it appears the<br />
evolution goes both ways.<br />
Increasingly, smartwatches are designed<br />
to imitate traditional dive watches and<br />
other tactical models.<br />
An example is Garmin’s Marq Collection,<br />
which bears some resemblance to<br />
Citizen’s Land, Sea and Air ranges; its<br />
Captain, Aviator and Adventurer models<br />
include features such as ‘regatta timers’<br />
and rotating bezels.<br />
Meanwhile, some industry commentators<br />
have identified the trend of ‘functionality<br />
fatigue’ in consumers, who prefer simpler<br />
products that are more ‘watch’ than ‘smart’.<br />
Jay McGregor, senior consumer<br />
technology contributor Forbes, wrote<br />
in February, “Years of testing overly<br />
functional wearables has taught me<br />
two things: they don’t perform tasks as<br />
well as your phone and they are, more<br />
often than not, just a distraction.<br />
“If a company slaps a $300 price tag on<br />
device, it [had] better do a lot of things.<br />
But how about, instead, it doesn’t?”<br />
Besides price, traditional fashion watches<br />
also have an aesthetic advantage over<br />
smartwatches. The appearance of a<br />
smartwatch largely depends on its<br />
hardware; more functions require a<br />
heftier case or a larger display.<br />
Meanwhile, watch movements have<br />
THE BASEL<br />
ROLLERCOASTER<br />
1991<br />
Cartier, Baume &<br />
Mercier, Gérald<br />
Genta, Daniel<br />
Roth and Piaget<br />
leave Basel to<br />
form their own<br />
Geneva show<br />
2007<br />
Baselworld<br />
welcomes<br />
100,000<br />
attendees for<br />
<br />
2011<br />
More than<br />
2,000 exhibitors<br />
are present at<br />
Baselworld<br />
2013<br />
Hall 1 is opened,<br />
<br />
space for<br />
exhibitors<br />
2018<br />
Exhibitor<br />
numbers fall to<br />
less than 700;<br />
Swatch Group<br />
discontinues<br />
involvement<br />
<strong>2020</strong><br />
Show moved<br />
to <strong>April</strong>, then<br />
cancelled due to<br />
pandemic<br />
2021<br />
Show moved to<br />
January – will<br />
it succeed?<br />
enjoyed centuries of development into<br />
ever-slimmer cases. The functionality of a<br />
smartwatch is also dependent on software,<br />
which can frustrate consumers and limit<br />
choice; for example, an Apple Watch cannot<br />
be paired with an Android phone.<br />
Additionally, extra charges may be required<br />
to use mobile functions, such as text<br />
messages and social media notifications.<br />
Perhaps most significantly, smartwatches<br />
quickly become obsolete. In Fossil’s most<br />
recent quarterly report, CEO Kartsotis said,<br />
“We are disappointed to close the year with<br />
a challenging fourth quarter, which primarily<br />
reflects lower than expected performance in<br />
our older generation connected products.”<br />
Meanwhile, traditional watches can be<br />
repaired and serviced, lasting for decades<br />
and maintaining their timeless features.<br />
However, even when customers choose a<br />
smartwatch over a hybrid or fashion model,<br />
retailers can benefit.<br />
In 2014, Jean-Claude Biver, CEO of TAG<br />
Heuer and president of Moët-Hennessy<br />
Louis Vuitton SE (LVMH) Watchmaking<br />
Division, said, “The Apple Watch is certainly<br />
a promotion tool... Apple is preparing this<br />
generation to make it easier, one day, to<br />
wear a real watch.”<br />
Additionally, jewellers have begun to create<br />
custom metal smartwatch straps that mimic<br />
jewellery, while Swarovski manufactures a<br />
crystal-embellished Apple Watch case.<br />
Whether they are classified as a real watch,<br />
fancy toy, or disposable and expensive<br />
distraction, smartwatches are yet to<br />
conquer the traditional category entirely.<br />
And it is the responsibility of retailers to<br />
ensure consumers are aware of the benefits<br />
of different products, and walk out of the<br />
store – or check out of the e-shop – with<br />
a timepiece that they love.<br />
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