DOMVS Company Booklet

WHY US?
Why Us?
DOMVS pools the skills of the highest performing estate agents with a mission to stand out in a crowded
market - people who listen and deliver a service better than clients could imagine. Directors Polly and Neil
Greenway, with around 60 years’ experience between them, are behind this successful formula.
We are thriving because we work hard and smart. Results speak louder than words. We’re professional, agile,
forward-thinking and we embrace technology, listening and reacting throughout your transaction.
Clients have said they would never use another agent, and that’s the sort of feedback we strive for. It makes
the personal attention worth the effort.
The DOMVS VIPs (opposite from left to right):
Debbie Turner, Associate Director, Lettings; Trisha Ashby-Rudd, Associate Director; Neil Greenway, Director;
Polly Greenway, Director; Greg Carter, Associate Director; Tim Grainger, Associate Director.

FINE &
COUNTRY
Fine & Country
As professionals in property, we are proud to be part of the Fine & Country network. With a 300-strong branch
presence internationally and an extensive office in Park Lane, Mayfair, our Fine & Country association plays an
important role.
Not only is Fine & Country Park Lane a smart office with an impressive 40-foot frontage (try driving down Park
Lane - you can’t miss it!), but it enables us to provide our clients with exclusive access to the London market
and London property experts, as well as the international market beyond. A wide pool of potential buyers
means a better result for you; not rocket science, but an important part of the care and attention we provide.

PROPERTY
MARKETING
Property Marketing
Websites are important; we know that. It’s why, in addition to our own website, domvs.co.uk, our properties
appear on rightmove.co.uk, onthemarket.com, fineandcountry.com and, when relevant, horseandhound.com.
Then there’s the ever-growing social media. We are active on Facebook, Twitter, Instagram and our own news
feed, engaging with potential buyers and our local communities.
Despite the digital age in which we live, we know that a high percentage of our buyers first saw their new
home in a printed publication before investigating it further online. Our PR department regularly secures
editorial coverage in a range of high profile newspapers and magazines, and works hard at maintaining those
all-important relationships. When it comes to securing column inches for our vendors, we aim - and achieve
- high, and would be delighted to show you a selection of creative articles from our local and national press
archives.

LAND
EXPERTS
Land Experts on Your Doorstep
Location, and therefore land, is a key part of any development. DOMVS Director, Neil Greenway, is a land and
development expert with an architecture background - a true all-rounder. He and his team enjoy a remarkable
track record for finding the “sweet spot” of a project. There’s no substitute for experience, and it’s what sets
DOMVS apart when it comes to:
- Land sales and acquisitions
- Development and re-development
- Marketing
- Single plots, greenfield and brownfield developments
- Conversions and refurbishments
- Independent advice at every stage
- Feasibility studies to establish revenue opportunities and appraisals

AUCTIONS
Auctions
Auctions are a tried-and-tested way of buying and selling property. We offer two different types:
- Traditional Auction: On the fall of the gavel, the successful bidder pays a 10% deposit and is legally bound
to buy the property. Completion is within 28 days. The seller is also legally bound to sell. This type of auction
favours cash buyers and investors and is held at The Grosvenor House Hotel in London six times a year.
- Network E: An alternative way of buying and selling property. A new online auction combining the speed and
certainty of traditional auctions with the best aspects of an estate agency sale. The winning bidder secures
an Exclusivity Agreement; a fixed period (normally four weeks) in which to arrange a survey and finance prior
to exchanging contracts, safe in the knowledge they will not be gazumped. At the close of the auction, the
exclusivity agreement is formed granting the winning bidder time to secure any necessary finance before
exchanging contracts - during this period the seller undertakes not to sell to anyone else. The winning bidder
pays a deposit of 1% of the purchase price (subject to a minimum £3,500) for the agreement in part payment
for the property, and the exclusivity arrangement fee of £2,000 including VAT. The seller has a serious buyer
who is committed to the transaction and the buyer knows their purchase is secure.
DOMVS will help you determine which auction is best for you. In the first instance, a negotiator from our
Residential Sales department will appraise your house and circumstances. Thereafter, our auctioneer will visit
the property to ensure you have full guidance to help you with the next step.

COMMUNITY
Community
We believe successful property specialists really understand their area. We are dealing with people’s homes,
and our philosophy is to make sure we match the property to the person and vice versa.
To achieve this, we work hard to get to know an area and the people within it. That’s why you will see our
roadside boards supporting and promoting various events across the county just about twelve months a year.
Each year we support over 25 local events, from school fêtes to Dorchester Literary Festival and Open for Art.
As well as this, the team at DOMVS provide over one hundred hours of volunteer support each year to local
Dorset charities. We have also donated many thousands of pounds to local charities as part of our community
fund.
To us, ‘community’ is at the heart of our ethos.

VR TOURS
Virtual Reality Property Tours
As the first property agent in the south of England to introduce Virtual Reality Property Tours, DOMVS now
offers buyers a fully immersive viewing experience. Using our VR headset, buyers can now ‘walk’ around a
property without leaving the DOMVS office, or can view online from the comfort of their own homes.
We create Virtual Reality Property Tours in the same way as we conduct the rest of our business; calmly,
efficiently and professionally. We believe it is essential we present your home as you see it yourself.
VR tours are recorded by our negotiators using a 360° video camera. By placing the camera in the centre of
the room, we are able to show the property in much the same way as we would to a client; we can walk around
each room and highlight notable features and details, aiding the viewer in imagining the property as if it were
their own. This creates a seamless and, more importantly, natural experience for the viewer, allowing them to
fully appreciate the property to its fullest.
As our tours are video rather than a set of images, we are able to ‘escort’ viewers around the property, rather
than simply providing them with an interactive view of the interior. This is an essential part of our aim to make
the experience more immersive and enjoyable for the prospective buyer, and allows us to offer a more effective
service.

LONDON DAY
London Day
Nationally, our association with Fine & Country and its network of 300 national and international offices plays
an extremely important part in our approach to property. The Fine & Country office in Park Lane, Mayfair has a
strategic role in ensuring your property reaches an extensive national and international audience.
We often showcase properties by sending our own DOMVS representatives to the Park Lane office to give
expert advice to those looking to migrate to this wonderful county. London-based buyers have the opportunity
to talk to the people who know Dorset best and, using our Virtual Reality Property Tours, are able to view our
properties from over 120 miles away.

CONCIERGE
Concierge
We are proud to offer the DOMVS Concierge Service. This is for owners of second homes who would like
We’ll take care of all the important
complete peace of mind whenever their property is vacant, and would like the property visited and maintained
between little stays. things, so that you can walk
straight in and relax.
Your DOMVS Concierge Manager will arrange for those little-but-important things to be looked after for you.
We can offer regular property checks, post re-direction, and arrangement of visits by professional contractors
such as gardeners or cleaners to ensure your home is at its best when you pull up outside.
If you would like someone to simply pop by, turn on the heating, and leave a bottle of fresh milk in the fridge,
we can do that too.

LETTINGS
Lettings
We know that being a Landlord, particularly for the first time, can be a daunting experience. Our dedicated
We’ll take care of all the important
team will guide you through the whole process. Debbie Turner, Head of Lettings, is ARLA trained and, with over
30 little years of things, Lettings experience so that you under can her belt, walk the department is in safe hands.
straight in and relax.
Our clients value our expertise and the connections that we have made with our local community. Be assured
that we will do everything we can to maximise your financial venture; from advising you on how best to present
your property, to attracting the right Tenants through the front door, and keeping you up to date with the everchanging
rental market and legislation. We have built a reputation we are proud of.
As rents rise, so do Tenants’ expectations. Leave the hard work to us. When you instruct us to let your property,
you can be confident that our bespoke client service means that handing over your keys to your perfectlymatched
Tenant will be a stress-free experience.

TESTIMONIALS
Don’t just take our word for it. Here’s a small selection of what our sales and lettings clients say about us:
‘This is the second time we have had the pleasure in using DOMVS as our agents to sell our
property, we cannot stress enough about the superb service we received on both occasions. From
start to finish the girls who did our viewings were superb and always kept us informed but the
service we received from Tim Grainger was outstanding, he went above and beyond to ensure our
move went as smoothly as possible. One of if not the best estate agents in and around Weymouth
and worth every penny. Highly recommend this company.’ Mrs Holdsworth (Preston Office)
‘Trisha is the most personable and genuine estate agent I have ever had the pleasure of meeting.
She is efficient, yet gentle with her approach and you will find she is tactful whilst still getting
things done. We felt she personally cared about our purchase going smoothly for both sides. I
recommend Trisha as an exceptional estate agent.’ Mrs Parker (Wareham Office)
‘I do not write testimonials but felt I just had to in this case. Polly gave us a lot of advice about
dressing the house for the photo-shoot which was extremely helpful. A small change of furniture
positioning, setting the dining table, comfy seating and drinks positioned on the patio etcetera
made an enormous difference to the whole look and feel of the house and garden. The final brochure
photographs were stunning and quite made us want to live there?... DOMVS personally conducted
all of the potential buyers for the viewings with us being out of the house every time. They kept
us informed on the buyer’s views and opinions and when an offer was made and accepted they
phoned at least once a week with updates on the current situation in the whole buying chain. I
would certainly not hesitate to recommend them.’ Mr Forster (Dorchester Office)
‘As a landlord I can recommend DOMVS. DOMVS have been letting and managing my property
very professionally for the last three years. I also appreciate their enthusiasm in the job they do. I
would highly recommend Debbie Turner to any landlord and Tenant ’ Mrs Lugg (Lettings)
‘Debbie Turner, of the lettings department, has given me outstanding service in the management
of a (property) I have been letting. She has not just been there for me in the good time, she has gone
the extra mile when we have had problems. I would recommend her to anyone..’ Mrs Croft (Lettings)

DOMVS (Dorchester) Ltd
15 High West Street
Dorchester
T. 01305 757300
E. dorchester@domvs.co.uk
7a Preston Road
Weymouth
T. 01305 835300
E. preston@domvs.co.uk
8 South Street
Wareham
T. 01929 555300
E. wareham@domvs.co.uk
Also at Park Lane, Mayfair
domvs.co.uk
In association with