PSIMarch2020

March 2020 – £4.00

@psimagazine

www.psimagazine.co.uk

Professional Security Installer

MEET THE

INSTALLER

Mike Ockelford of Colt Security

Time for nominations

PRODUCT

TESTS

MaxxOne M1P-IPC-080

Optio OPDVR04-1TB

EDITOR’S

CHOICE

A look at the best

new products

ARE YOU TAKING

INDIVIDUAL RISKS?

How security screening brings benefits

Drive your

business forward

Wondering how to accelerate

growth in 2020?

Security Installation Professionals

Exciting developments coming soon.

Stay tuned!

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March 2020


5 Editorial

One of the technological developments we’ve seen in the

last few years is the new wave of better quality DIY

systems such as video doorbells. Would you fit one?

6 Industry news

News and events from the security and fire industries

11 Appointments

A selection of this month’s movers and shakers

12 TESTED - MaxxOne M1P-IPC-080

The latest CCTV tester kit is put through its paces by an

independent reviewer

16 TESTED - Optio OPDVR04-1TB

A DVR in the Optio Range goes under the microscope in

a PSI review

18 Recognising a new partnership

This month a partnership between Facewatch and Vista

was announced. We talk to Nick Fisher to find out more

20 Editor’s Choice

The pick of the latest security products with information

from the manufacturers and handy QR codes to find out

more

23 Finding the ‘wow’ factor

This month we discuss all things IFSEC International with

the man at the top, Chris Edwards of Informa Markets

26 PSI Golf Day 2020

The annual golf day for security installers, distributors

and manufacturers is back! Think you can win it?

28 PSI Premier Awards 2020

Nominations are now requested for this year’s campaign

31 Meet the installer

We discuss life in the industry with Mike Ockelford of

Colt Security in Basildon

35 Background information

Screening employees is a vital element for installation

companies according to the NSI

39 Cyber and CCTV

What are the real cyber risks for networked CCTV and

what can you do to lessen the dangers?

45 Don’t be so two-faced!

Ali Enser of Reliance High-Tech thinks we should all

remember the positives of facial recognition despite all

of the negative media coverage

57 The PSi Directory

Your guide to vendors and service providers

Ducking the issue?

Are your people background checked? This month we look at how the

security screening of installers benefits buyers and suppliers alike

CONTACTS

EDITOR Andy Clutton

Tel: 020 8295 8308

E-mail: andy.clutton@psimagazine.co.uk

Twitter: @SecurityDrum

DESIGN & PRODUCTION Matt Jarvis

Tel: 020 8295 8310 Fax: 0870 4292015

E-mail: matt.jarvis@proactivpubs.co.uk

ADVERTISEMENT DIRECTOR David Lewis

Tel: 020 8295 8309 Fax: 01322 292295

E-mail: david.lewis@proactivpubs.co.uk

DISPLAY ADVERTISING Paul Amura

Tel: 020 8295 8307 Fax: 01322 292295

E-mail: paul.amura@proactivpubs.co.uk

ADMINISTRATION Tracey Cole

Tel: 020 8295 8306 Fax: 01322 292295

E-mail: tracey.cole@proactivpubs.co.uk

MANAGING DIRECTOR Mark Quittenton

CHAIRMAN Larry O’Leary

PSi QR Codes

For easåe of access, some of the items in

PSi carry QR codes. Simply scan with

your phone to visit relevant websites.

Security-based editorial contributions to PSI are

welcomed, and the Editor reserves the right to alter or

abridge text prior to publication. The views expressed in

PSI are not necessarily those of the publishers.

Editorial and Advertisement Office

PRO-ACTIV PUBLICATIONS LTD

PO BOX 332

DARTFORD

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© Pro-Activ Publications Ltd 2020

All rights reserved. No part of this publication may be

reproduced or transmitted in any form or by any means,

electronic or mechanical, including photocopy, recording,

or any information storage and retrieval system, without

permission in writing from the publisher.

ISSN: 1360-6476

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annual subscription rate

of £48 (UK) or £99 (overseas)


3


EDITORIAL

Do you do DIY?

New technology is coming out all of the time,

but should installers be wary of fitting systems

predominantly advertised at the customer?

Security technology is like any other electronics market in

that it is rapidly evolving and adapting new forms, benefits

and capabilities. As a result new companies come along

regularly to tap into the security sector. A trend we’ve seen

recently comes in the form of kit that appeals to homeowners in

that middle “not cheap junk, not professional grade” bracket. You

know the systems I’m talking about; smartphone led Wi-Fi video

doorbells, cameras and alarms that are advertised on TV and sold

direct online. So how should installers approach working with

this technology - if at all?

PSI is, by its title, aimed at the professional security installer.

As the editor of the magazine I follow lots of installation

companies on various forms of social media. My Instagram

account for example is made up of three things: sports, music

and photos of security systems being fitted. In more recent

months I have noticed a trend of professional installers fitting the

types of systems that I would not have expected to see them

undertake. Perhaps the customer has seen some adverts for the

products and therefore specified the system and got an installer

in to fit it - who can afford to turn away an easy job after all? But

are these types of products good or bad for the industry in the

long run and should installers be working with them? Yes they

get people onto the security ladder and once they realise the

shortcomings of their basic video entry or CCTV system they

might upgrade to better tech, but they might also balk at the cost

of doing so and go back to not having anything fitted at all.

Talking to one expert this month (see Meet the Installer in this

edition) he says that he’s walked away from jobs where the end

user is adamant on which kit they want fitting because, as a

seasoned installer, he knows the kit will work ok but doesn’t

match the requirements of the site and he doesn’t want to put his

company reputation on the line for having fitted it. Not everyone

has that approach though according to my Instagram.

I’ve heard from a few companies in the last year or so who are

launching new “easy install” security systems and want us to

feature them. On asking if the systems are aimed at DIY installs

or professionals, they’ve come back with “it’s for both” which is

an interesting response. Given that these systems are mostly

only available online direct rather than through a security

distributor it suggests that DIY is the real target market.

Look, I’m not knocking those products, some are good

systems for the money and they have found a great niche. They

have certainly made other manufacturers sit up and take notice,

but installers might want to go against the retail industry mantra

and keep in mind - the customer is not always right, even if the

product price is.

Andy Clutton

EDITOR

5

Are you

looking

for...

CCTVCT

Access

Fire Intruder

Control

UK’ K’S LARGEST

sales@oprema.co.uk

+44(0)29 2064 1509

oprema.co.uk

INDUSTRY NEWS

In brief

VITEC has announced the

strategic acquisition of IPtec,

a developer and

manufacturer of solutions for

low-latency transfer of

telemetry and video-over-IP

networks. This acquisition is

the third the company has

made within this vertical in

the last 18 months,

continuing VITEC’s growth in

broadcast contribution and

remote production.

Vimpex acquires Sigma Fire and

Security from Evac+Chair

Vimpex has acquired the legal rights and

ownership of Sigma Fire and Security and its

brands Smart+Guard and Smart+Cage from

Evac+Chair International.

Vimpex Managing Director James Jones says:

“This important acquisition marks a pivotal

moment for Vimpex, and an exciting point in our

growth as a UK manufacturer. Evac+Chair

International has been a highly-trusted and

valued partner of Vimpex for some time, and we

believe that through our specialist sector

expertise, wide reach and established brand

presence in the marketplace, Vimpex is in a

strong position to drive forward the future

growth of Sigma Fire and Security.

“The addition of the Smart+Guard range is

yet another important strategic step and is

firmly aligned with company aspirations for new

market penetration and protection of our supply

chain, and to further shape alarm technology.”

Vimpex will now be distributing all products

previously distributed by Sigma including GFS

security products and Resettable Call Points.

Any existing contracts will not be affected and

will be transferred to Vimpex, with Vimpex

continuing to sell and develop Sigma Fire and

Security’s product portfolio.

Quantum Corporation has

announced that it has

entered into an agreement

with Western Digital

Technologies, a subsidiary of

Western Digital Corp, to

acquire its ActiveScale

object storage business. The

addition of the ActiveScale

product line and talent

brings object storage

software and erasure coding

technology to Quantum’s

portfolio, and enables the

company to expand in the

object storage market.

Fire Technology Ireland named as

Nittan Elite Partner of the Year

Nittan Europe has announced Dublin-based

Fire Technology Ireland (FTI) as its Nittan Elite

Partner of the year. At the same time, the

company has expanded its Nittan Elite

Distributor programme with the appointment

of Eurotech Fire Systems.

Nittan’s Elite programmes have been

developed to acknowledge and reward a select

group of installation partners and product

distributors that have shown commitment to

promoting the brand and have undertaken

product training to a high level.

“This is the third consecutive time FTI has

been awarded Nittan Elite Partner of the Year”

comments Lee James, General Manager –

Product Marketing, Nittan Europe. “It’s a

remarkable achievement bearing in mind the

stiff competition and is testament to their

sales performance and commitment to staff

training and close cooperation.”

6


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To register your place visit hikvision.com/uk

Look no

further

Tavcom and SSAIB announce

training partnership

Tavcom Training has announced a partnership

with the Security Systems and Alarms

Inspection Board (SSAIB) to provide registered

firms of the certification body with access to

technical security training, as part of a longterm

initiative to raise standards throughout the

Universal Security Systems is

Partner of the Year

Universal Security Systems has won the 2019 C-

CURE Enterprise Partner of the Year Award.

The Award was presented to Alex Deal,

Operations Director of Universal Security

Systems, by Gordon Morrison, GB Sales

UK security industry. The first joint activity is a

BTEC Level 3 Certificate in Mains Compliance.

SSAIB Chief Executive, Alex Carmichael,

states: “Training is essential to the security

industry – as it helps to ensure that high

standards are met and exceeded. However, as a

professional certification body the SSAIB does

not deliver training. By linking up with Tavcom

we are able to provide our 1800 registered firms

with the opportunity to access the industry

training that they may need.”

The SSAIB and Tavcom previously joined

forces in support of the Certified Technical

Security Professionals (CTSP) Register, which

recognises competency of individuals fulfilling

technical roles in the electronic security and fire

sectors (the Register is operated by Tavcom).

Group Sales Manager at Tavcom, Andrew

Saywell, comments: “The Main Compliance

course is the first initiative in what we expect to

be a long and successful partnership.”

Director for the Johnson Controls’ Tyco access

control and video brands, at the C-CURE

Enterprise Partner Appreciation Dinner, which

took place recently at Boisdale of Canary Wharf.

“We enjoyed significant sales growth during

2019 and this was achieved with the loyal

support of all our certified Enterprise Partners

whose professionalism has helped maintain the

reputation of C-CURE 9000 as being the most

robust, feature rich and user-friendly access

control platform available,” said Gordon

Morrison. “Universal Security Systems support

for C-CURE 9000 during 2019 was exceptional,

and they are therefore well-deserved winners of

the 2019 Enterprise Partner of the Year Award.”

It was also announced at the dinner that the

Project of the Year Award had been won by

Vindex Systems.

Company merger to help drive safes

businesses and growth

Burton Safes has completed a merger with Safe & Vault

Company. Ownership of the new group is shared between the

existing management teams. Former Burton Safes Managing

Director Ben Lewis has become Group MD, with Safe & Vault’s

Adam Greenway as Group Director.

Ben Lewis, Group Managing Director, said: “We’re delighted

with the new partnership. It puts us in a strong position to

challenge the market leaders, with the increased capacity and

enhanced capability providing an excellent foundation to

develop the business and drive growth.”

Following the merger, the companies will maintain

independent brands and premises, while working together in a

strategic partnership. Burton Safes will act as the main

distribution arm of the group, with Safe & Vault providing

engineering, design, product development, installation and

servicing.

The new group will continue to operate from its existing

premises in Holmfirth and Leeds.

8


Over £5m worth

of stock on site

Pre noon next day

delivery as standard

Pauline Norstrom is appointed Honorary BSIA

Member by Board

Pauline Norstrom has

been appointed by the

BSIA Board as Honorary

Member of the

Association. Pauline’s

involvement with the

BSIA stretches back over

20 years, holding the

position of Chair of the

Association from 2014-16

and serving six years as

Chair of the Video

Surveillance Systems

(VSS) section.

During her tenure as

Chair of the Association,

she championed the

Association’s strategy, part of which was to promote the value

of member services over and above price in a highly

competitive marketplace, resulting in the development of the

white paper, “The (Real) Price of Security Solutions”. As Chair

of the VSS section she ensured that the BSIA were around the

table on the National CCTV Strategy Board representing the

whole industry, leading to the development of the BS8495

standard for the extraction of digital evidence, the BSIA

Privacy Masking Guide, Chip and PIN Guide and the Code of

Practice for the design, installation and maintenance of video

surveillance systems.

Pauline was also a key driver behind the development of

the research project, “The picture is not clear: How many CCTV

surveillance cameras in the UK?” the study of the number of

CCTV cameras in the UK in the last 20 years.

In 2016, Pauline founded Anekanta, which from 2019 has

provided expertise for converging new and legacy technology,

examining ethical considerations and the potential impact of

the use of AI. Prior to this, Pauline headed up the global

marketing function of Dedicated Micros, followed by senior

board and leadership roles in related UK and US technology

businesses. She is also Fellow of the Institute of Directors,

member of the IoT Security Foundation, the Security Industry

Association Cyber Security Advisory Board and member of

British Mensa.

Mike Reddington, Chief Executive, BSIA, said: “Pauline’s

contribution to the industry and our Association will play an

essential role in clarifying the industry position on facial

recognition, and will go some way to help explain the benefits,

recommend ethical uses and build the trust of the public, and

to move forward the next iteration of the CCTV camera

research.”


supported by

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+44(0)29 2064 1509

oprema.co.uk

THE BOTTOM LINE

IN ASSOCIATION WITH CSL

The interview that gets

the facts from the top

This month Simon Banks

talks to Jenny Cooper,

Director of Private

Clients and Insurance

Liaison at Insafe International. Insafe

is the UK’s leading and biggest

independent safe company and also offer various

security products from locks to access control.

For those who are not familiar with Insafe, can you outline what you

do and the types of customers you have as part of your portfolio?

We are the UK’s leading and biggest independent safe company, offering

supply and maintenance services, as well as being the sole UK

distributor of Chubbsafes. We also offer the very best in robust access

control and locking systems designed with banks, retailers and other

heavy traffic use in mind. Insafe offers safes up to the prestigious Grade

6, which have a cash rating of £150,000 and a jewellery/valuable rating

of up to £1,500,000. For those requiring more, we also provide vaults!

Our customers include a mix of High-Net-Worth Private Clients,

Commercial and Trade businesses. The Insafe portfolio includes over

100 high street retailers, banks, leisure operators and financial

institutions including the Post Office who have over 11,000 branches

across the UK.

Safes are an iconic part of the security industry, but today how

important are newer technologies to the solutions on offer?

The advancement of technologies has enabled us to create more

complete and proactive solutions and services for our customers. Our

business has always focused on a combination of tried and tested safes,

but now we are able to add extra user functionality and security via 4G

connectivity. We have done this with our partnership with CSL, utilising

their CSL Router to provide a secure connection to the internet via 4G.

This connectivity provides us with a link into an NSI Gold ARC who

manage the access to the safe.

Over the next 5 years we anticipate that smart safes will become

the norm, with more and more customers looking for a secure and

reliable way to access their goods, whilst also providing more

accountability and efficiency. It will also enable our customers to

provide a more holistic physical security solution to combine the smart

safe with access control, CCTV and other applications that are

increasingly being requested by end users. We also see technologies,

such as 4G Connectivity, allowing us to upgrade older products to

make the most of the newer connected benefits of IoT.

How important is the role of Insurers in the work you do?

Our business, as with much of our sector, is driven by insurance

specification. We see it as a vital part of our work to keep up with the

latest trends in theft and attack. In my role I work closely with our

Insurance partners to ensure that the solutions we offer fit hand-inglove

with the specifications they are demanding of installers and end

users. It is important to us that our customers know that choosing an

Insafe solution will fit all the relevant criteria. We would always

encourage our partners and peers to engage with the insurance

community – we have gained lots of valuable insight from their input!

Today, insurers are encouraging clients to fit monitored locking systems

to minimise the risk.

YOU SAID IT!

“We are loving the new [DualCom Pro] units here at Cook Fire & Security, 3 installed already, more

to follow”

Adrian Y (Cook Fire & Security Limited) – LinkedIn Post – 12 December

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TEST

PRODUCT TEST

MaxxOne M1P-IPC-080

DMM: Digital multi-meter and component tester.

Setup: Unit configuration.

A number of additional physical buttons are

used to return to the main menu, set and activate

full screen mode with a lower cluster for camera

PTZ control.

What’s in the box?

Test unit

User manual

Canvas carrying bag and

shoulder strap

Mains power supply /

charger

International power adaptors

USB A to USB Micro B lead

BNC to BNC lead

3.5mm jack to crocodile clip

test lead

2-pin to crocodile clip test

lead

5.5 to 4mm power jack lead

Spare 2-pole telemetry

connector

Multi-meter test leads

Flat RJ45 network lead

Fibre-optic end adaptors

Lanyard

Touch-screen control

allows selection of a

wide range of

functions such as

camera testing and

set up, wireless

network signal

strength monitoring

and multi-meter

functions

This is a combination test unit for both

analogue and IP CCTV systems. It is supplied

with the essential test leads for

configuration and analysis of the majority of

installations. Its touch-screen control allows

selection of a wide range of functions such as

camera testing and set up, wireless network

signal strength monitoring and multi-meter

functions all in one compact unit. Two Li-Ion

batteries are installed in the unit accessible at

each side of the case rear. These are model DT-

BT3 with ratings of 7.4v 18.5 Wh. The manual

states that these have no memory effect and can

simply be recharged as required.

The unit is turned on or off by pressing the

power button for more than two seconds. When

turned on it displays the MaxxOne logo after

approximately 8 seconds and then after 25

seconds the main menu appears.

Device options

The unit is touchscreen operated and has the

following screen icons:

ONVIF Test: For network device discovery over

network link or Wi-Fi.

Analogue Camera: Displays camera video in CVI,

TVI or AHD formats.

Network Tools: Identify devices on connected

networks.

Wi-Fi / RF Tools: Signal identification, strength

measurement and spectrum display.

Cable TDR test: Reflectance cable distance

testing.

Playback: Replay recorded video clips and JPEG

snapshots.

Data Monitor: To display telemetry data received.

Signal Generator: For SD, HD-CVI, HD-TVI, HD-

AHD or HDMI. Colour bar output and signal input.

OPM: Provides a measurement of received light

level.

Operation & performance

At first power-up it is necessary to set the time

and date to suit your current time zone. This is by

way of controls on the Setup (System Settings)

screen. Plus and Minus on-screen buttons are

provided for each element of the time and date.

Through this menu option, the auto power-off can

be set and the Backlight level set along with

inhibiting the keypad bleep tone. A Cancel and

Save button are then used to set or ignore the

changes. The backlight has a level from 1 to 10

with a default of 8. The Auto power-off is from 5 to

60 minutes in 5-minute steps or Disabled.

ONVIF Test – the Power & connections tab

allows device IP settings to be entered. These are

set for the two network ports and for the built-in

Wi-Fi, as static addresses or DHCP. The first RJ45

port (Green) is up to 1Gb and can be used to

identify the source voltage of PoE enabled

connections, this reported 45.8V from a test

switch port. This source can also be used to

power the device and re-charges the internal

batteries.

The second RJ45 port (Blue) is also 1Gb with

PoE available of up to 25.5W. The display shows

the output voltage of 48V and the power drawn

from the port. PoE cameras can therefore be

easily tested by directly connecting to the unit.

For cameras requiring a 12v feed the power

demand via the power jack lead will be shown.

Both ports show the current download bandwidth

if sending images and indicate any packet loss

figure as a percentage with colour coded icons.

The Discover camera function will identify

ONVIF compliant cameras on the local network

segment along with manufacturer name. After

entering the username and password a snapshot

will be captured to show the field of view along

with its details including resolution, frame rate,

coding and model number.

The Analogue camera option accepts inputs

from CVI, TVI and AHD formats and provides coax

or 2-wire RS485 commands in a wide range of

telemetry protocols and baud rates from 150 to

19,200. The 39 protocols on the test unit were

largely Far Eastern and American but there

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TEST

The M1P-IPC-080

provides

comprehensive test

features and should

limit the need to carry

multiple test items to

site

NOTE: This PSI Product Test was

carried out by an independent

third party, not editorial staff.

The manufacturer had no input in

the review or the final result

9.0 out of 10

(continued from p12)

are some old familiar ones such as Bosch,

Molynx, Vicon and the three Pelco variants. For

RS485, addressing and preset numbers from 0 to

255 can be selected.

Video and snapshots from the IP or Analogue

cameras can be recorded onto the internal

storage and replayed using the Playback option.

Both modes allow for windowed or full-screen

display. Video is stored as .mkv files with a date

and time prefix. Snapshots are stored as .jpg

images.

Network tools includes settings for the device’s

IP address, mask and gateway address with a

DHCP option. There are three tabs for Ping, Sniff

and List subnet. Ping runs a continuous ICMP

request to a specified IP address until stopped

and continuously graphs the results on screen.

Sniff identifies any broadcast packets from

devices active on the network and can be useful

for identifying unknown devices as they are

added. List subnet scans the current subnet and

identifies all devices present by MAC, IP address

and response time.

The Network tools screen has a title of

“Verkkotesti” so there is probably some

additional cleaning-up of content required which

will no doubt be handled by a future firmware

update.

The Wi-Fi Tools section allows local Wi-Fi

signals that are advertising their SSID to be

identified. Graphic display of the 2.4 and 5GHz

spectrums are shown with signal strengths and

any connection details with an option to freeze

the chart. The tester can be set as an access point

if required with its own DHCP service.

The cable TDR test function gives readings in

metres for each of the four pairs of the network

cable. This test does not need an end terminator.

Results are said to be accurate to 1 metre on

lengths up to 130 or 200 metres depending on

cable type so should be adequate for most

network cable runs. Results for an approximately

53 metre run of Cat5 gave a result of 51.6 metres

so pretty accurate for a non-scientific test.

The OTDR test for fibre is a simple

measurement of received light level for

wavelengths of 850, 1300, 1310, 1490, 1550 or

1625 nm. This does require a third-party reference

light source however and is for indication only

rather than providing calibrated results. It was

noted that the “Differential Measurement” button

showed as “Media Relativa” so similar to the

previous language error requiring an update.

A data monitor option receives and displays

RS485 telemetry protocol data with baud rate and

display width selectable.

The signal generator outputs a colour-bar

signal in SD, HD-CVI, HD-TVI, HD-AHD or HDMI

formats. Both PAL and NTSC are supported at 50

and 60 hertz. Small windows show both the

output image and any received input, so if a

return path is available the output to input can be

used to show path performance. The input can be

taken to full screen using the SCR button.

The Digital Multi-meter functions are

comprehensive with DC and AC voltage

measurement up to 600V with auto-ranging and

DC and AC current to 2A. Resistance has ranges

from 2KΩ to 20MΩ. Capacitance ranges from 2nF

to 20mF then finally a Diode and Conductivity

function for simple device and continuity testing.

While these functions all worked well the

variation of the 3 or 4 digits of the display after

the decimal point did mean that some values,

particularly for resistance could be difficult to

read, however, an analogue pointer and history

graph give a quick and longer-term view of

results.

A Hold display function along with a temporary

memory feature does allow results to be stored

for analysis. The capacitance ranging was seen to

switch between display suffixes so Pico Farad

values may be shown as a fraction of micro Farads

and micro Farads as milli Farads. As long as you

can work out the relationship of these suffixes,

the results are very good. The diode test shows

the forward conduction voltage and can be used

for conventional diodes and LEDs.

Once video recordings or measurements have

been stored on the device, you can enter USB disk

mode to copy or move these to a PC. Video and

meter information is stored in separate folders

such as “cctv”, “DMMData”, “networkTest” and

“OPMData” with screen grabs being in .png

format and history measurements as .csv files for

import into spreadsheets.

Double pressing the Power button will

illuminate / extinguish 2 x 38 lumen white LEDs in

the case top for local illumination.

Conclusion

The M1P-IPC-080 provides comprehensive test

features and should limit the need to carry

multiple test items to site.

The shoulder strap for the case and the lanyard

for the device help with working in difficult

locations.

The ability to directly power and interrogate

PoE cameras in the field should save significant

time in setting-up systems. Battery status is

clearly shown on each of the screens so

operational time is clear.

The ability to save snapshots or video from the

camera directly or via the network would simplify

the task of capturing images for Rotakin or

NORMAN measurement purposes.

A very useful addition to the installation or

commissioning engineer’s toolbox.

14


Intruder

Detection

with Norbain

Expert advice for your intruder

requirements

Did you know that Norbain have the best stockholding

of a wide range of the biggest brands in the Intruder

market, including Honeywell, Texecom and Eaton

Scantronic to name a few?

Supported by our dedicated Intruder Business

Development team, next day and timed deliveries and

no quibble returns policy, we’ve got the knowledge,

products and service to support your next Intruder

project. And because we’re also experts in integrated

solutions, we can help advise you on all aspects of

CCTV, Access Control and Intruder Detection systems.

Norbain are specialists in CCTV, Access Control,

Intruder and Door Entry, so why not get in touch

to see how we can support your next project.

info@norbain.com

norbain.com

0118 912 5000

TEST

PRODUCT TEST

Optio - OPDVR04-1TB

What’s in the box?

DVR

Power supply unit

Quick Guide

Once configured, the

DVR is intuitive to use

if familiar with video

recorders

The OPDVR04-1TB DVR is a 4-channel

analogue digital recorder from the Vista

Optio range. It is compatible with cameras

using CVI, AHD and TVI HD formats, CVBS or

selected IP streams including ONVIF compatibility.

Monitor output is by VGA or HDMI connection.

This model includes two additional IP channels

and is supplied with a 1TB “Purple” surveillance

drive fitted, 2TB and 4TB options are available.

For larger systems an 8 channel (plus 4 IP)

with 2, 4 or 8TB drive is available or 16 channel

(plus 8 IP) with 4, 6, 8 or 10TB drives can be

supplied. All IP channels are capable of

supporting up to 8MP streams.

Getting started

The DVR is supplied with an external 12v DC

power supply of the direct plug-in variety. The unit

requires a mouse and optionally a network

connection and once powered up after a short

duration shows an Optio splash screen followed

by a setup Wizard. This takes the user through a

series of configuration items starting with the

password, unlock pattern and password

protection routines. The password must be

between 8 and 32 characters and use at least two

character types. A well-presented on-screen

keyboard is used with mouse control to set the

password and other text inputs. This changes to

show the case of the characters and has a

separate numeric keypad section making it very

user friendly. Password strength is indicated by a

coloured bar beneath the entry.

Three password reminder questions can be

set, these are selected from a drop-down list of 6,

7 then 8 questions respectively.

An “Auto check for updates” option is then

given. This appears to require the sending of

device information to the supplier for verification

purposes. This is followed by a General settings

screen for Auto log-out timing and authorisation

for monitoring of channels when logged out, Date

& Time including NTP, Network configuration, P2P

remote access, Encoding settings, Snapshot

storage, Hard Disk overwrite and Scheduling

options.

Operation

Once configured, the DVR is intuitive to use if

familiar with video recorders. The display initially

shows a quad view and segments can be

expanded to full screen with a left mouse button

double-click. The right mouse button is used to

call up the DVR’s on-screen quick menu that gives

access to the main menu or step back to the

previous screen or view.

Camera control is over coax using HDCVI

commands or serial commands with a wide range

of serial protocols and baud rates supported from

the unit’s 2-wire RS485 port.

This is a very compact unit that supports just

one SATA internal drive but can link to external

storage if required. A small internal fan can be set

to “Always On” or “Auto” but is extremely quiet in

operation.

The 4 analogue inputs can be set up for Auto,

CVI, AHD, CVBS, Other input or IP stream. Adding

the additional 5th and 6th IP channels requires a

re-boot and then these channels become

available in the relevant menu options. An

additional View 6 option is shown in the quick

menu and displays as a large channel 1 image

with the other 5 arranged clockwise around it.

Images can be moved around the segments to

suit the preferred layout.

All menu items are context related so for

example will only show the maximum available

resolution for the connected camera in drop-down

listings.

Menu options

The quick menu options are for Main menu call,

Search, File backup, PTZ, View 1, View 4, Previous

16


PROFESSIONAL TEST

A well featured 4 + 2 channel

compact HD analogue recorder

with the capability to selectively

be converted up to a 6 channel IP

device

Screen, Next Screen, Camera Registration, Manual

(record & alarm output) Auto Focus, Colour

Setting and Image.

The DVR’s main menu has the basic user

feature icons at the top of the screen with

configuration management feature icons below.

The top icons access the following functions:

Video: view, search and play recordings

Alarm: view, search and configure alarm

actions

Backup: search for and backup video files

Display: configure resolution and display

settings

Audio: configure audio and import audio files

The lower screen icons provide the following

management functions:

Camera: Image, Encode, Overlay, PTZ, Channel

type, Registration, and Coaxial camera upgrade

Network: TCP/IP, Connection, Wi-Fi, 3G/4G,

PPPoE, DDNS, Email, UPnP, SNMP, Multicast,

Register, Alarm Centre and P2P.

Storage: Overwrite & auto delete, Scheduling,

HDD Manager, HDD Detect, Recording estimate,

FTP

System: General, Security, System

Maintenance, Import/Export, Default, Upgrade

Account: Users, Groups and ONVIF Users

Info: Version, Log, Event, Network, HDD,

Channel Information and BPS

The BPS option shows the individual channels

bandwidth demand in kilobits per second with a

small graphical representation over time.

Previous Frame, Next Frame, Slow Playback, Fast

Playback, Previous Day and Next Day.

Slow Playback speed is selected from x1/2,

x1/4, x1/8 and x1/16. Fast Playback is x2, x4, x8

and x16.

Volume, Smart Search, Snapshot, Add Mark

are followed by Video Clip start and end selection

times and a backup command for saving to a USB

device. The Smart search feature can use General,

Alarm or Motion, with motion detection being set

with an on-screen selection grid for selecting an

area of interest if required.

The timeline is well laid out and can display a

period of 24, 2, 1 hour or 30 minutes. It clearly

indicates the replay time and shows other times

below the mouse pointer, making selection of

exact times very easy.

To the right of the replay screen is a recording

source selector, a Calendar and a Camera selector.

Cameras can be synchronised for playback or run

with separate time references.

A good level of system security is provided

including Network Access White and Black lists to

limit the large number of connections possible.

Performance

Navigation around the quick and main menus is

very effective to access all features. Linking to the

unit via a network browser gives access to all the

key menu features and configuration. On live view

from the quad view selecting a segment will show

that as a full screen and if selected again gives a

full-screen view of the channel, a further selection

returns to the quad view.

Compatible cameras can be controlled and

configured from the PTZ sub-menu.

The playback system is supported by a very

good transport mechanism. This has the following

controls beneath the display window; Play

Forward / Pause, Stop, Play Backward / Pause,

Conclusion

A well featured 4 + 2 channel compact HD

analogue recorder with the capability to

selectively be converted up to a 6 channel IP

device. Extremely clear playback facilities make

event review a simple task.

9.0 out of 10

NOTE: This PSI Product Test was carried out by an

independent third party, not editorial staff.

The manufacturer had no input in the review or the

final result


17

NEWS EXTRA

Facial recognition partners

Back in November 2019 DVS was revealed as the first UK

distributor to provide the Facewatch facial recognition crime

deterrent solution. Last month another partnership was

announced, this time with Vista

accredited partners who have been trained both

in practical security system set up and ensuring

end user compliance whilst using the Facewatch

system.

PSI spoke with Nick Fisher to find out more

about the system:

What's in it for the security installer or

integrator?

Customers are always demanding something new

and the treatment for crime is not really to just

put more CCTV cameras up. Facewatch is

commercially ideal for installers because the

system is a commoditised proposition meaning

that installers earn commission on a recurring

revenue basis. So essentially as long as the

customer keeps the product, the integrator keeps

earning. It is a SaaS model rather than a direct

sales model.

(L-R): Vista’s Dean Kernot with Nick

Fisher of Facewatch

“Crime is a growing

issue for retailers and

Facewatch offers a

legal and safe way to

provide a deterrent to

both shop theft and

violence in store”

In early February Vista CCTV and Facewatch

announced a partnership to deliver facial

recognition software to the security industry.

The new alliance is aimed at offering business

owners the opportunity to secure their

establishments against low level crime without

needing to replace any current cameras or

systems and also represents a new business

opportunity for installers.

Dean Kernot, Vista Sales & Marketing

Manager, commented: “Retail crime is a growing

issue for retailers and Facewatch offers a legal

and safe way to provide a deterrent to both shop

theft and violence in store. Vista will be working

with our network to train, support and deliver this

new ground-breaking technology.”

Nick Fisher, CEO, Facewatch said: “Our

solution is aimed at making the retail and

hospitality environment safer by providing a

deterrent against store theft and bad behaviour.

As a technology focused business, we can only

succeed by working with established and

successful partners in the security industry that

share our goals and passion. We are astonishingly

privileged to be able to work with Vista to enable

Facewatch to scale rapidly by building a network

of accredited partners”

The facial recognition solution is fully GDPR

compliant and Facewatch remain as the data

controller. The system is sold as a licenced-based

product, creating a recurring revenue stream for

installers who will provide ongoing technical and

product management support to their customers.

The solution will be available via Vista

Is this something that you can add onto an

existing CCTV setup?

If you want to use one of your existing cameras,

providing it is HD quality, then there's no

problem. You don't use facial recognition

analytics with a camera that's mounted on the

roof as it tends to be too high - you have to mount

it at the right proximity to capture the image. All

you need to set up a system is a digital camera, a

Facewatch license and an installer to put it up.

How are you dealing with the data privacy

side of things?

Unlike technology based facial recognition

companies who are happy to sell you the kit and

then leave you to your own devices to manage the

data, Facewatch comes at it from the other end;

we are a data company that uses technology but

actually manages the client data for them. We are

the only company in the UK that currently

manages private watchlists of subjects of interest

and we are fully GDPR compliant. The key rule is

that you've got to satisfy the substantial public

interest test. That mean that you're holding data

that you are sharing with subscribers because it's

in the substantial public interest, you can't just

get images of thieves and put them on your server

in your office - that's against the law. Facewatch is

essentially responsible for all of the data on

behalf of the subscribers so it's a great safety net

for businesses given all of the current concerns

about data security.

LISTEN: Facewatch CEO Nick Fisher speaks

exclusively to PSI magazine in the PSI Security News

Podcast for February 2020. Listen via Spotify,

Spreaker, Castbox, Podcast Addict, Podchaser, Apple,

Deezer or the PSI website.

18 www.psimagazine.co.uk

Coming

Soon

Artificial Intelligence for

video surveillance

AI cameras

Box / Dome / Bullet

Wisenet AI cameras have a powerful artificial intelligence (AI)

engine which can detect and classify people and vehicles in

real-time. They are designed to capture the varying attributes

of objects, including people, vehicles, faces and number plates.

AI Camera Series

PNO-A9081R, PNV-A9081R, PND-A9081RV, PNB-A9001

Object classification

This enables operators to use the AI applications running on a

back-end server, to search faster and analyse the information they

need. It can also significantly reduce false alarms caused by waving

trees, video noise and even moving shadows.

AI search

Attributes, BestShot

Hanwha-security.eu

EDITOR’S CHOICE

Multi-sensor cameras with

motorised gimbals

Hanwha Techwin added to its Wisenet P series

with the addition of three 4-channel multi-sensor

cameras, designed as a solution for detecting and

tracking objects over wide open areas.

The 8MP Wisenet PNM-9084QZ features

motorised varifocal lenses for control of focal

length, angle of view and zoom of each of its

sensors, as do the 8MP PNM-9084RQZ and 5MP

PNM-9085RQZ, which are also equipped with

built-in IR illumination for each sensor. This

illuminates objects at a distance of up to 30m by

focusing the beam in line with zoom.

All three new H.265 multi-sensor cameras are

equipped with motorised PTRZ gimbals which are

reported to reduce on-site times as they enable

installation engineers to remotely pan, tilt, rotate

and zoom lens positions in order to set the

camera’s field of view.

www.hanwha-security.eu

Bright hazardous location

UL1971 LED fire alarm beacon

The new Haz. Loc. D2xB1LD3 LED beacon from E2S

Warning Signals generates an effective candela

rating of 82.1 cd under UL1971 test conditions. The

NFPA 72 compliant 20ms high intensity pulse

generates light output equivalent in perception to

a traditional strobe, but with ultra-low current

consumption (150mA) and low in-rush. The high

output LEDs are installed to optimise visibility in

any direction. The D2xB1LD3

contains a supervisory diode

and duplicated pluggable

terminals that not only simplify

installation, but also enable a

four-wire connection. Multiple

units will auto-synchronise

when powered from the same

source, removing the need for

additional synchronisation

modules and reducing power

supply requirements. Globally

approved to UL, cUL and ULC

for Class I Div 2, Class II Div 2,

Class I Zone 2/22 as well as

IECEx and ATEX certified for

Zone 2 and 22 hazardous area

applications.

www.e2s.com/product/13415

Lighter version of VSaaS

technology is developed

Ocucon has

developed a

lighter version

of the VSaaS

product, Cloud

by Ocucon,

allowing

retailers to

now benefit from cloud technology for a select

number of cameras.

Cirrus Cloud by Ocucon will have all the

features of its bigger brother but, in response

to retailer demand, has been optimised to work

in a modular fashion for up to eight cameras

per store. Research conducted by the company

found that 99% of incidents were caught by just

a third of all cameras in a typical retail outlet.

This means that on average just eight cameras

caught the ‘sweet spot’ of incidents.

Cirrus Cloud by Ocucon provides an in-store

surveillance and storage service in HD,

captured continuously over a 24/7 period, in

the cloud for up to eight cameras per store. The

service will also provide an incident and case

management reporting tool that will

enable easy access, analysis and

retrieval of incidents.

ocucon.com

Dual PTZ for smart wide

perimeter protection

Featuring

smart

tracking,

perimeter

protection,

video

metadata,

face

recognition

and other

functions, the

Dahua Hunter

Series Camera

integrates both

advantages of

panoramic

camera and PTZ

camera to provide a

flexible solution for multi-scene surveillance

needs. In addition to the ability to provide wider

range of panoramic coverage and real-time

detail capture in ultra-high-definition scenes, it

also allows multi-scene monitoring based on

customised time schedule, as well as autocalibration,

clear imaging and

intelligent applications under

complex lighting conditions.

www.dahuasecurity.com

NOTE: All technical specifications listed

are provided by manufacturers

20


EDITOR’S CHOICE

The security industry is busy and complex, so it’s easy to miss

new products and services as they get lost in day-to-day

activities. Every now and again, certain products grab our

attention so here we take a look at a few of the products we

think you won’t want to miss this month.

Wireless heat and smoke

detectors for site protection

Nexus heat and smoke detectors from Luminite

work with the Nexus Fire Alert system to protect

construction sites. When heat or smoke triggers a

detector within a part built construction, the whole

site will be alerted both audibly and visually using

the wireless mesh protocol.

The detectors have a transmission range of

100m and the Nexus call points and sounders have

a one kilometre range, so in this scenario heat and

smoke detectors would be placed in the part build

with a Nexus unit close by. Once triggered all other

Nexus units on the site would be activated.

All Nexus units are battery powered, heat and

smoke detectors have a ten year battery life with

other Nexus call points having three years. The

systems are portable and listed as

quick to install with no civil works or

cabling required.

www.luminite.co.uk

Anthracite grey plastic kits

match modern UPVC colours

Providing a colour match for modern painted

UPVC window and door frames used in modern

new build properties, Pyronix has announced that

the MC1/SHOCK-WE wireless shock detector and

MC1MINI-WE wireless door/window contacts are

now available in anthracite grey.

Installers now have the option to choose from

white, brown and anthracite grey to perfectly

colour coordinate a customer’s property for a

uniform finish.

In addition to new housing plastics, Pyronix

has added matching anthracite grey spacers for

the MC1MINI-WE and MC1/SHOCK. These provide

the option to add varying heights to either the

sensor or magnet, in order to suit installation

requirements.

www.pyronix.com

Push button lock accredited by Secured By Design

CodeGUARD 5 the mechanically-operated

push button lock from Union meet BS

8607 grade 5 standards and is now

accredited by Secured By Design (SBD).

Featuring BSI Kitemark certification,

CodeGUARD 5 provides automatic deadlocking access

control and security in a single package.

Suitable for 30 and 60 minute timber fire doors, as

well as 240 minute metal fire doors, CodeGUARD 5 is

offered with universal handing and fixings, so the system

is describes as easy to order and specify.

Other features include a 20mm deadlocking latch,

ensuring the system will not succumb to the kind of

physical attacks that other push button locks generally

fail to withstand, and more than 2,000 passcode

combinations for added peace of mind. CodeGUARD 5 is

also supplied with a passcode different to the standard

factory settings.

www.uniononline.co.uk/codeguard5


21

Access

Control

Intruder

Alarm

Automation

Multiple

Devices

No Software

Required

Easy Setup

with Checklist

Prompts

Send IP

Alarms via

Multipath-IP

Network

INTEGRATED ACCESS SECURITY

POWERFUL WEB BASED CONTROLLER

T: +44 845 470 5000 | E: ireurope@innerrange.co.uk innerrange.co.uk

INTERVIEW

Organising the “wow” factor

With just a few months to go until

IFSEC International 2020, PSI

catches up with Chris Edwards of

Informa Markets to talk about his

first year at the helm and what’s in

store at the 2020 event

Chris Edwards is known as "legacy UBM" at

Informa Markets, meaning he has worked

with UBM, the company behind IFSEC

International, before it—and therefore the

event—was acquired by Informa Markets.

Nonetheless, Chris hadn't crossed paths with

the security show until last year, when he was

made Group Director for all the events taking

place alongside IFSEC International, including

FIREX International, Intelligent Building Europe,

Workplace Wellbeing Show, Facilities Show, and

Safety & Health Expo.

With a background in construction sector

publishing, Chris first moved into trade shows in

2010, focusing initially on on care homes and the

care sector. It was at that time that he first began

working with fire safety companies, particularly

around the time of the Regulatory Reform (Fire

Safety) Order which had major ramifications for

care homes. For a period after that he ran

advanced manufacturing shows in Germany,

France, Italy, Switzerland, Ireland and the UK.

More recently he has been running several of the

events co-located with IFSEC International.

Since taking over all six co-located shows,

Chris describes his brief as "listening, learning,

and understanding"—but he’s already

developing ideas for 2021. We caught up with

him with only three months to go until the doors

open at ExCeL London for this year's shows.

We've only got a short time to go now,

how's everything going?

2020 registration is open, and we’re delighted

with the early indications for what promises to

be another strong show.

I'm quite fortunate in that, despite being new

to this market, there is already a wellestablished

team working on IFSEC

International which has developed really

interesting new areas for the 2020 proposition.

As a result, my role has been about both

overseeing the smooth delivery of the 2020

event and setting the long-term strategy for the

IFSEC International brand; most of the ideas I'm

formulating are looking more towards the 2021

events.

What's new this year?

There are two things that will have an impact on

our fire and security visitors in 2020, the main

one being the co-location with Counter Terror

Expo (CTX).

The reason I think this is so beneficial is that

frequently when two events with close profiles

come together, you inevitably end up with “oneand-a-half

shows” rather than two, because

there is too much of a crossover. While CTX is a

security show and is relevant to the both the

IFSEC International and FIREX International

audience, it has a distinct audience profile.

Chris describes his

brief as "listening,

learning, and

understanding"—but

he’s already

developing ideas for

2021


23

INTERVIEW

“Whether you're

selling products or

trying to learn about

something, personal

interaction is a very

powerful medium. It's

also essential that

you have the

motivation to meet”

(continued from previous page)

24

CTX will also bring in a slightly different class

of business professional compared to IFSEC

International, which will add mass to the whole

event and create a much bigger and busier

experience for everyone.

The other focus for 2020 is something that

I’m bringing in from my old role in facilities

management which is a field which I think glues

the whole event series together. FMs have the

widest remit of all our event audiences, and they

find both security and fire safety very interesting

topics.

One of the major trends in the FM sector is

the move towards smart buildings. We've

therefore launched an event called Intelligent

Building Europe to run alongside Facilities

Show, which is split out for the first time in

2020. This, I think, is more and more relevant to

the world of fire and security.

We had a workplace technology zone within

the FM show in 2019 with a 200sq/m smart

office as the centrepiece. We worked with a

master systems integrator to produce an

environment which showed visitors exactly what

the technology could bring to the workplace,

and also added a real "wow" factor to the show,

with somewhere for visitors to sit down, book a

meeting space, or work in an office at the show.

We found, despite relatively minimal

promotion, of the 1,400 people that came to the

smart office, a quarter came from IFSEC

International and FIREX International. We know

that one of the current hot topics for security

integrators is smart buildings, so there is a real

need to understand the wider scope. We have an

educational seminar theatre on this topic

featuring leading consultants, end users and

integrators as well and a whole raft of suppliers

within the exhibition. This is another reason for

integrators to visit the event, perhaps slightly

distinct from what IFSEC International has

typically delivered in the past.

Is security still a face-to-face business?

Yes, it is, and despite the growth of social media

it is very difficult to recreate the personal touch

you get with face-to-face events. Although you

could argue that everyone can simply Skype

each other, the growth of air travel really

demonstrates that people still want to meet up,

largely because we all buy into the power of

face-to-face.

Whether you're selling products or trying to

learn about something, personal interaction is a

very powerful medium. It's also essential that

you have the motivation to meet, and as part of

that we need to work hard to create an

environment to suit.

If we just run the same show year-on-year

we're going to suffer, so I think if you can walk

into an event and immediately spot three brand

new things, it’s guaranteed to stimulate

discussion. For example, CTX is going to bring in

a new audience that may not have actually seen

some of what's on offer at IFSEC International,

and that will help build new relationships.


SMOKE DETECTION

How do you keep the shows relevant?

The content exhibitors bring to the show is a

powerful draw in its own right—people always

want to see what each supplier or manufacturer

is offering. Therefore, we listen to the exhibitors

to understand what their concerns are.

However, my primary place for insight is

through visitors—sitting in front of an end user

or integrator to determine what challenges are

coming up and what it is that keeps them awake

at night. This drives the missing part of the

show, by which I mean the “something” or

“someone” that isn’t currently catered for by the

exhibition. It’s down to us as the organisers to

work out how to fill that gap.

What will you be doing during the show,

just sitting in the bar?

I wish! Any organiser will tell you that the event

period is the hardest but most enjoyable threeor-four

days of the working year. In the past, I

would probably try and divide my time so that

for 70% of the time I would be part of the show.

There's a temptation just to stand back and

watch but my role is on stage, actually doing

something to facilitate the event. I would try to

spend the remaining 30% of the time in

meetings, learning and speaking to people.

For my first IFSEC International and FIREX

International—given my lack of background in

the sector—I will probably spend more time in a

"listening" mode. I’ll reach out to people to

understand exactly what makes their world tick,

what they loved about the show and what we

can change in 2021. I'm already doing a fair bit

of that now, spending most of my time on the

road with manufacturers and associations,

which will continue right the way through to the

event itself.

How do you think the market will

develop?

The conversations I've had with experts confirm

the security sector is experiencing exactly the

same dynamics as any other market with a

major technology crossover.

The rapidity with which the technology sector

moves is astounding: I experienced this with

medical device manufacturing where big

manufacturers often follow the same processes

for many years, from initial ideas and

conception through to getting regulatory

approval and a route to market. It was totally

transformed by the introduction of things like

medical apps and a more software-centric group

of suppliers that didn't always appreciate the

rule book.

From conversations I've had with security

manufacturers already, that process is definitely

happening here too and I don't think anything

will stop that. I'm seeing people changing their

ways of working, and changing from traditional

manufacturers into technology providers, and

therefore changing culturally too. I'm also

seeing some people who are challenged by this

situation, who don't have the answers to deal

with it. The market is clearly different to ten

years ago and will be frighteningly different in

another ten years, largely down to technology

innovation and adoption.

What will IFSEC International look like in

the future?

The integration of Counter Terror Expo this year

gives us a more holistic approach, covering

border defence right through to security, which I

think is more valid as an offering for visitors. As

time goes by, IFSEC International will have a

much more seamless approach to the two

sectors. In the future, you’ll also see an event

that recognises and approaches the ICT angle of

security in much more depth, whether that

means by upskilling security professionals or by

introducing an ICT audience to the event, we will

have to see.

But we have an audience that is facing a huge

educational challenge and we want to be at the

forefront of delivering the answers.

“I'm seeing people

changing their ways

of working and

changing from

traditional

manufacturers into

technology providers,

and therefore

changing culturally

too”


25

PSI GOLF DAY

THE PSI GOLF DAY 2020

The annual PSI Golf

Day pits the skills of

the industry’s golfers

against each other

in Texas Scramble

and Stableford

competitions

We hope you will be able to

join us at Luton Hoo this

year for a round of golf,

awards dinner or both!

For more details on taking

part contact David Lewis on

0208 295 8309.

This year the PSI Golf Day and

Premier Awards are being held at

Warren Weir at Luton Hoo. Why not

come and join us for the day on

2nd July?

This year the PSI Golf Day is being held at

Warren Weir at Luton Hoo in Bedfordshire, a

7,107 yard long and par 73 course offering a

harmonious blend of inland links and mature

parkland, meandering through the estate.

Warren Weir nestles within the 1,065 acre

grounds of Luton Hoo Hotel, Golf & Spa and is a

self-contained private event venue with 84

luxurious bedrooms and suites.

The event will take place on the 2nd July, with

golf during the day and the PSI Premier Awards

in the evening afterwards. Following the meal

and presentations there will be after-dinner

entertainment and a chance to unwind in the

Warren Lounge afterwards.

Previous winner Tim Northwood with Ray Parlour

The Golf Competitions

During the day, the annual PSI Golf Day will pit

the skills of the industry’s golfers against each

other in Texas Scramble and Stableford

competitions. Every year installers,

manufacturers and suppliers compete for the

prestigious trophies and enjoy all-day

refreshment and catering in glorious

surroundings with great company.

For those looking to stay overnight, Warren

Weir has rooms to meet all requirements as well

as those in the in the Parkland and Country

Club. To book your accommodation please

contact 01582 698887 mentioning the PSI Golf

Day.

A day to remember for all competitors and

their guests - especially the winners!

26


PROMOTION

Cut storage and keep quality

Stefan Lundberg of Axis explains

how you can be successful in

cutting storage requirements but

not video quality

Over the past 10 years we have seen

surveillance cameras deliver everimproving

image quality. Today’s cameras

can feature videos with amazingly detailed

resolution at high frame rates. Wide dynamic

range technology enables today’s cameras to

capture detailed images even in scenes with

complex light, while advanced image sensors

allow for high-resolution color video even in

extreme low-light conditions.

Inevitably these advances in technology also

increase the amount of data created, and with it

the requirements in terms of network bandwidth

and data storage.

Intelligent compression methods can be used

to cut bitrates by 50% or even more. The critical

question, however, is which 50% to lose! It

makes little sense to invest in high-quality video

surveillance cameras if important details are

lost when the bitrate is reduced to facilitate

transfer across the network, or to reduce the

storage capacity needed.

The Axis solution to intelligent video

compression is Zipstream, a technology

developed in 2015 and continually updated and

improved upon since which dynamically reviews

video footage, recording critical detail in high

resolution and full frame rate, while significantly

reducing the bitrate for parts of the video that

aren’t essential.

If a scene under surveillance never changed,

a camera could be configured once to deliver the

best results at the optimum level of image

compression. However, this is an unrealistic

scenario. From an empty hotel lobby in the

middle of the night to a train station during rush

hour; to a mall entrance hall before Christmas to

an office at the weekend, every situation is in a

near constant state of change. It is therefore

essential to have a surveillance camera system

with the flexibility to adapt to these

environments, optimising both image quality

and bitrate, capturing forensic levels of detail

when needed, and avoiding periods of recording

‘high-resolution nothingness’.

It makes little sense to invest in high-quality video

surveillance cameras if important details are lost when

the bitrate is reduced to facilitate transfer

Take for example the empty hotel lobby in

the early hours of the morning. While there is

very little happening and yet cameras might

still be recording in high resolution at full

frame rate, using significant bandwidth and

storage. In such a situation, Zipstream

compresses the least important data (in this

case just about everything!) reducing bitrate

significantly, in some case to almost zero, even

though the camera still provides constant

surveillance.

Even in situations where there is a high

amount of movement – take for instance the

busy mall entrance during Christmas shopping

season – intelligent compression will

dynamically review the video in real-time,

compressing the static parts of the image with

little value while maintaining the resolution of

the most critical detail.

As the quality of video surveillance

cameras improves almost exponentially,

intelligent video compression has quickly

moved from a ‘nice to have’ to absolutely

essential: without it, data transfer and

storage demands will become almost

impossible to support. With that comes the

risk of losing details critical to investigations,

or an inability to retain recorded footage long

enough for full and comprehensive analysis. It

would be the ultimate irony if the quality of

surveillance cameras resulted in data

demands so high that few could afford to

realise their benefits.

Read more here:


27

PSI PREMIER AWARDS

Who will win in 2020?

Hikvision and Pyronix were

winners in 2019. Who will be

successful in 2020?

Have you used a piece of kit or worked with a

supplier that has been mightily impressive

over the last twelve months? As a

manufacturer of electronic security systems do

you think that your company’s products and

services deserve to be recognised as the best that

the sector has to offer? We will be asking you to

tell us what the best products are and who gives

the best service for the PSI Premier Awards 2020.

Nominate online

The annual PSI Premier Awards campaigns have

recognised innovation and the highest achievers

The 2020 PSI Premier Awards

campaign will soon be underway – and

it will be up to you to nominate the

entries for the competition

that the industry has to offer from across a

number of disciplines for many years.

From 6th March we will be asking for

nominations for the products, services and

suppliers that those working in the security

industry think are the best in the market. After the

deadline we will then collate all of the entries

and, where necessary, ask a number of installers

to give us their opinions on the nominated

systems. This will give us a final listing of entries

that we know will be the best of the best.

The types of technologies we are looking for

are those that are different, not “me too” systems

The award categories for 2020

We will be looking for nominations in the following categories. Be

sure to read through the definitions to make sure that your entries

match the criteria for being a finalist.

The types of

technologies we are

looking for are those

that are different, not

“me too” systems

and we want to hear

about distributors that

go above and beyond

box-shifting

The categories are:

• CCTV Product Of The Year - Any camera, DVR, NVR, lens etc

• Intruder Alarm Product Of The Year - Any panel, sensor, bell or

alarm peripheral

• Access Control Product Of The Year - Any technology for access or

perimeter control

• Technology Innovation Of The Year - Any products outside of other technology categories such as

HDDs, lighting, tools, communications etc

• Software/Analytics Product Of The Year - Any product that utilises or manages data to improve

security, performance or business intelligence purposes such as apps, VMS, analytics etc

• Manufacturer Training Programme Of The Year - Any training courses, facilities etc organised by

security systems manufacturers to educate installers

• Distributor Of The Year - Best performing supplier for support, stock, training, warranties etc

28


and we want to hear about distributors that go

above and beyond box-shifting. The UK security

market is brimming with talent so we want to

make sure we feature the best new releases of

recent times and the suppliers that give the

highest levels of support.

Make sure you check the categories described

as they have changed for 2020.

The PSI Premier Awards Dinner will be held on

2nd July at Luton Hoo Warren Weir following the

annual PSI Golf Day.

How to nominate

To make sure that your favourites are featured in

the PSI Premier Awards 2020 you only need to

visit the PSI website after 6th March 2020 and

follow the nomination link to tell us:

1. Your details

2. Name of nominated product/company

3. Award category

There are no costs involved in nominating or

voting in the award campaign.

The deadline for nominations is

14th April 2020

Once we have compiled the list of the finalists in

each category we will run all of the details in PSI

magazine and on our website.

Note: Due to the vast number of manufacturers

and distributors that we deal with, we can not

send out personal reminders for companies to

enter. If you miss the deadline, you miss out!

www.psimagazine.co.uk/nominate

Oprema took the 2019 award for

Distributor of the Year - will they

successfully defend the title in

2020?

oprema.co.uk

Pre noon next day delivery as standard

+44 (0)29 2064 1509 or sales@oprema.co.uk

together raising standards

Meet the installer

What would be a typical project for you?

I would class the majority of installations we do

as medium risk. We've always done a lot of

domestic work and it is a core part of what we do

and we've been fortunate enough to develop that

work over the years as the different technologies

have come along. We also do a lot of work for

businesses and we've taken on contracts for

council work as well. As we've grown so have the

projects that we've been able to take on. We treat

each job that comes in as a unique proposition

with its own requirements and risks.

Do you have any 'go to' technology?

We favour Texecom panels for commercial

installations and RISCO technology for the

domestic jobs. We particularly like the RISCO

system because of the app. I would say that in the

last four years since LightSYS came out we have

seen a big growth in domestic customers wanting

that type of offering.

What is the best thing about working in

security?

There are two things to be honest. Firstly, every

day is different and you're faced with different

issues all of the time. Secondly, the diverse

customer base we've developed over 34 years is

great. It's nice to be in contact with people I've

dealt with since the very first day I did my first

survey. Clients really want that personal contact

and that has always been the way we do

business.

Is third party accreditation beneficial to

you?

It is, especially for the higher risk jobs such as

installing security systems for jewellers. We need

that NSI Gold certification to enable us to carry

out the maintenance and the installations in that

field, so without it we wouldn't get the contracts.

Do you think there is a skills shortage in

the industry? Any trouble recruiting?

We are in the process of recruiting at the moment

and it’s not easy. We need to bring an engineer

into the office to help with the day-to-day calls

that are coming in. New technology comes out

very quickly these days and we need someone

here that can help with IT queries rather than

pulling an engineer off the road. However finding

an experienced engineer is very, very difficult. A

big problem is with backward capacity on panels

ie knowing all about the panels from when we

first started up to present date models. When I

first started there was just one manual and that

was what you used to do your job while today

there are 30-40 manuals and different software

out there so engineers have got to be very

versatile to be able to accommodate backward

compatible panels and also work on today's

software and panels. Finding the balance and

getting an experienced engineer on board is

proving difficult.

Security life with Mike Ockelford

of Colt Security in Basildon, Essex

Name: Mike Ockelford

Job title: Managing Director

Time in security/fire: 40+ years having left school

to work as an apprentice with Chubb Alarms in 1978

then starting Colt in 1988

Company: Colt Security

Location: Basildon, Essex

Areas of expertise: CCTV, intruder alarms and

access control for domestic and commercial

applications

Accreditations: NSI Gold

“We favour Texecom

panels for

commercial

installations and

RISCO technology for

the domestic jobs”

The history of Colt Security sounders!


31

together raising standards

“When we do a risk

assessment we

always give

recommendations of

what we think is best

suited to meet the

requirements of the

site and the

customer”

(continued from previous page)

Are there any common requests from

customers that give you problems?

When we do a risk assessment we always give

recommendations of what we think is best suited

to meet the requirements of the site and the

customer. The problem that we have is sometimes

when we're putting forward our recommendations

the client has different ideas on what they should

have. Educating the client in what's available and

what can be done is occasionally very hard. Price

is obviously a concern, but they often don't seem

to realise that we're suggesting the solution for

their own good and you have to try and get them

to look at it in the same way that you're focusing

on their particular risk. Clients do try and cut

down on protection whereas we've got an

obligation to provide a suitable system design.

It's very rare, but we have had to walk away from

installations because we can't accommodate

what they're actually asking for and we would be

liable for the system that we are installing.

What is the security industry’s biggest

myth?

When I first started off in the business there was a

common one that if you have an alarm system

fitted then you must have something of value

worth stealing. We had to deal with that by saying

that everybody's got something of value, but it's

not just the material losses there's also the

damage and destruction which can be avoided by

deterring the intruder with an alarm.

Another myth we see, although it's very rare,

involves service contracts. With all of our systems

we have a service contract yet we do occasionally

hear "why does it need servicing if you put it in

correctly?" Customers don't particularly

understand that the system needs servicing for

battery changes, updates etc to avoid ongoing

problems in the future.

What would make your job easier?

It would make my life a lot easier if people didn't

rely on emails so much these days. We get emails

coming in for instance on breakdowns which

would originally have been a conversation that we

had on the telephone. So it would be nice to have

a program that could identify issues coming in on

emails because customers are just sending in

emails and not communicating. It can be so

frustrating when we have an email come in at

11pm rather than a one-to-one conversation. With

a phone call, you know about the problem

because you've spoken about it, but an email is

just another message coming in along with

everything else.

What is your ultimate/fantasy electronic

security/fire product?

I can't think of one - we're busy enough using the

technology that already exists! In terms of

running the business itself my son came on board

about 18 months ago to help us change things

like the website and he's also digitised the filing

system which has resulted in us getting a bigger

office because we don't need all the filing

cabinets any more. However we were

unfortunately one of the companies hit by the

WannaCry virus which shut us down for about a

month. That was a worrying time, we had to take

all of the computers away and that's the worry

with the way in which technology is going and our

reliance upon it. I'm so concerned because

everything is now saved to the cloud and

paperwork is disappearing and so you do hope

your system is good enough to cope with what

might come along in the future. For us it all came

back because we had backed up all the files, but

it is a worry that with one click you could wipe out

all of your hard work.

What advice would you give to a younger

version of yourself?

I think "stay true to your beliefs and go by your

heart". Hopefully through my career I've taken

the right choices on what I thought was the right

decision to make at the time. There have only

been a few times that I can probably look back on

and say I should have stuck to my original belief.

Will England ever win the football World

Cup again?

Not in my lifetime! I have other football worries as

a Leyton Orient supporter....

If you won £25,000 what would you do with

the money?

I'd hold a big staff party to celebrate because we

have a great team working here and they are the

reason we are successful.

32


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BUSINESS

Screening security people

How security screening of installers

benefits buyers and suppliers alike

Security screening has long been essential

‘hygiene’ for professional installers. And

rightly so, since it signifies that businesses

are taking seriously the risks associated with

rogue employees in their contractors’ midst.

Screening is more than a ‘rubber stamp’, it

independently and transparently demonstrates

installers’ credentials to buyers of security

systems.

Updated changes to BS 7858, the British

Standard Code of Practice covering screening of

individuals working in a secure environment, are

already taking effect in anticipation of prospective

new employees to be appointed from April

onwards. These changes offer a more effective

and realistic means of helping manage risk

exposure, through a robust process for individual

screening.

For installers, compliance with the incoming

BS 7858:2019 – Screening of individuals working

in a secure environment – Code of Practice offers

the chance to show to organisations that, as an

NSI approved company, they conform to best

practice in this area. In practical terms, screening

means obtaining sufficient information to enable

organisations to make an informed decision on

employing an individual in a secure environment.

This could involve, for instance, those

employed in areas with access to sensitive

information, materials or technology. It might

include facilities management companies, human

resource departments, the retail and

sports/entertainment sectors, local government,

as well as contracted staff working in sensitive

areas such as critical infrastructure sites.

Why screening is needed

The vast majority of employees and contractors

are honest and act with integrity, yet

organisations are vulnerable to insiders who have

secure access and who operate in positions of

trust. Indeed, the government’s Centre for the

Protection of National Infrastructure warns almost

all physical and electronic attacks can be assisted

or conducted by an insider. Some attacks can

only be committed by insiders, such as the

unauthorised release of proprietary information,

or the sabotage of assets that only employees can

access.

Additionally, there are some tactics that

insiders are likely to use in the course of

preparing or conducting attacks, including

deliberate attempts to acquire information or

access by manipulating their colleagues – i.e.

other staff. The good news is that these risks can

now be mitigated, by adopting a more robust

screening process for employees in some roles.

The revised BS 7858:2019 provides

recommendations for the screening of individuals

working in a secure environment where the

security and/or safety of people, goods, services,

data or property (intellectual or physical) is a

requirement of the employing organisation’s

operations and/or where such screening is in the

public interest.

Significantly, the recommendations apply to

any individual working in a secure environment –

not just, as has been routine until now, security

professionals. It more expressly includes those

installing fire detection and alarm systems,

cleaners employed in any secure environment, i.e.

any environment with controlled access including

commercial and government buildings, and those

maintaining the building itself. Some insurers

also require BS 7858 as a part of their policy

conditions and have additional requirements for

screening, e.g. a longer screening period.

Screening is more

than a ‘rubber

stamp’, it

independently and

transparently

demonstrates

installers’ credentials

to buyers of security

systems


35

BUSINESS

(from previous page)

Responsible approved

companies operating

in the security

installation and

maintenance field are

already fully

embracing the revised

requirements of

BS 7858

What’s new in the latest BS?

BS 7858 was a standard originally created as a

best practice benchmark for screening people

working in a security environment such as

guarding services or installers of security

systems. The standard was used as a framework

which enabled organisations to independently

assess the career history and character of those

who had successfully applied to work for them.

The revised British Standard details how to

screen individuals who are to be employed in

‘secure’ environments – defined as anywhere that

an insider could steal or threaten the integrity of

data or other physical or intellectual assets – or

threaten people’s safety.

The significant changes introduced in BS

7858:2019 include an increased emphasis on risk

assessment, removing character references as

part of the screening process – since these have

been too easily fabricated and are not easy to

independently verify – and for senior

management to be ultimately responsible for the

screening process.

NSI has worked closely with other key bodies

involved in this revision process, principally the

British Standards Institute, to address emerging

weaknesses in the previous standard, adapt to

practical realities, and ‘future proof’ this Code of

Practice. The updated standard highlights the

need to understand the risk profile of the

business, the clients it supports, and the roles

and responsibilities of the individuals it employs.

This could be achieved, for example, through

continual review of an employee applicant’s

profile throughout their recruitment, screening,

induction and probation period. Consistency in

assessing any risks is crucial, entailing measures

including independent verification of all candidate

references, as well as evidence based coverage of

gaps in employment.

For instance, in building a story about the

individual, does the evidence submitted highlight

any additional behavioural risk? Do the career

history, references and other checks demonstrate

the individual has the right experience and skills

for the role? Does the applicant/new hire

demonstrate the right behaviours during the

recruitment process?

The answers to such key questions help to

close gaps in the previous standard and provide

consistency that ensures, in turn, the suitability of

individuals employed to work in a secure

environment. Meanwhile, more importance is

placed on the role of senior management, i.e. in

deploying appropriate resource to ensure the

process is effective and taking responsibility for

the acceptance of risk. While senior managers

remain responsible for the execution of the

requirements of this standard, it is recognised

that authority can be delegated to competent

individuals to undertake specific tasks.

Conclusion

Responsible approved companies operating in the

security installation and maintenance field are

already fully embracing the revised requirements

of BS 7858, in anticipation of its introduction this

April. The updated standard provides a range of

improved processes designed to enhance the

decision making process.

Equally, for organisations recruiting staff to

work in a secure environment, the latest standard

offers additional reassurances centred on more

realistic criteria and a risk-based approach, which

aims to better serve the interests of buyers of

security systems.

36


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SECURITY

Cyber risks and CCTV

Cyberattacks on CCTV systems: what

are the risks and what can you do to

try to prevent problems?

CCTV has changed the way we secure

properties and ensure public order,

providing an unprecedented degree of

awareness for security professionals and

deterring crime in the process. In PSI we have

covered the security of security systems a number

of times but does the technology really still have

hidden security risks that companies and private

individuals aren't aware of?

As with many aspects of modern society, CCTV

on a network can be as vulnerable to

cyberattackers as any other connected device if

best practice is not followed. That's a problem in

a society with a reliance on IP technology

especially given the widespread adoption of DIY

home security cameras fitted by the homeowner.

If you install closed-circuit security systems

there may be risks involved that you need to know

about. While CCTV certainly isn't hopelessly

flawed, these risks are important, and many

manufacturers of professional cameras have

recognised this with schemes such as Cyber

Essentials and Secure by Default helping to

provide protection.

IoT boosts the risks

For a long time, the major security issues

regarding CCTV were pretty rudimentary. For

example, when organisations stockpiled huge

archives of material from workplaces and public

spaces, external thieves or internal employees

could steal these tapes and use them for

nefarious purposes like blackmail. But according

to experts we spoke to at VPNpro, today's threats

go further.

The major reason they say is due to the

expansion of the Internet of Things. Modern

security camera configurations, especially on selfinstalled

cameras are connected to apps and

central networks remotely via WiFi and Bluetooth.

This is great from an operational perspective,

allowing close control, automated alerts,

customised analysis and archiving, and cost

savings. But it's also a security concern.

Interconnected systems and

DDoS

The primary issue regarding IoT connected CCTV

revolves around DDoS attacks. These attacks are

intended to bombard targets with requests. As

these requests mount, they effectively overload

the devices concerned, taking them offline. If the

attacking agent is concealed well enough, this

can be very, very hard to eradicate, and restoring

affected systems can take days.

IoT connected cameras are prime targets for

DDoS attacks, at least when they are unsecured.

Without encryption or firewalls, attackers can

access the firmware controlling cameras using

WiFi networks. Then, it's relatively simple to inject

malware onto the cameras, which starts the

As with many aspects

of modern society,

CCTV on a network

can be as vulnerable

to cyberattackers as

any other connected

device if best practice

is not followed


39

SECURITY

One of the most

common behavioral

biases exhibited by

security professionals

is to focus on

securing perimeters

against human

threats while

neglecting the back

end


DDoS ball rolling.

In some cases, poorly protected cameras were

used to create vast BotNets for subsequent

attacks on external targets. Instead of taking

CCTV systems offline with precision assaults,

these attacks steadily drained their networks,

eventually taking cameras out of action due to the

weight of activity.

The dangers here are pretty obvious. If

someone wants to access a building and doesn't

want to be detected, they can use DDoS attacks

on CCTV to render surveillance inoperative. And if

BotNet operators want a large number of devices

with weak security, they will continue to target

cameras.

CCTV back ends are vulnerable

CCTV security risks aren't just concerned with the

cameras themselves. As IoT connected devices,

they are often the weakest link, but attackers

struggle to use them as a gateway to wider

networks. Sadly, that's not necessarily the case

for the servers that companies use to archive the

material generated by CCTV systems.

When video footage is gathered via CCTV, a

huge amount of personal data can be collected.

Sometimes, this remains "raw". Sometimes, it's

processed and analysed via tools like facial

recognition, or to ascertain behavioral patterns in

the people being surveilled. Not every camera

operator understands that this data represents an

appealing target for hackers.

One of the most common behavioral biases

exhibited by security professionals is to focus on

securing perimeters against human threats while

neglecting the back end - the software and

databases that store footage. Without firewalls,

rigorous malware screening, and the

implementation of cybersecurity tools like VPNs,

this back end is a sitting duck, waiting to be shot

down by opportunist attackers.

This means that security professionals need to

combine attention to IoT perimeter defense, as

well as digital security on a software level.

Neglect one, and the other is bound to haunt you,

says VPNpro.

IR is hacking gold

Finally, CCTV systems can fall victim to attacks

based around one of their core strengths: the use

of infrared light to capture night footage and

maximise situational awareness.

This is often one of the risks that shocks users

the most, especially when it's explained that IR

based attacks can infiltrate "air-gapped"

networks that separate IT systems and cameras to

prevent leakage between them. But it's a very real

technique, and one that's hard to defend against.

Attackers can use IR light to transmit

information to security cameras with the ability to

detect it. This light can encode commands that

essential enslave cameras, providing instant

access to their software. And that's not the end of

the issue. IR light can also be used to exfiltrate

data from CCTV networks. Hackers can position

themselves a few metres away from a camera, and

just absorb footage, or inject malware at their

leisure.

The truth is that while IP CCTV has become a

security asset over the years we know that

systems can be a vulnerable and not all CCTV

installers are aware of the scope of possible

attacks. It's time to change this. By tightening up

encryption, perimeter defence, and network

architecture, big strides can be made in securing

cameras.

Cyber security is a problem

especially given the widespread

adoption of DIY home security

cameras fitted by the homeowner

which could have a negative impact

on the image of professional

systems

40


Open Door

Selecting a Shock

Sensor

Shock sensors represent a valuable tool in

intrusion detection systems. Most alarmbased

solutions can be split into two parts: protection of the

interior of sites and protection of the perimeter. While many

consider the perimeter as the very border of a protected

space, such as a fence or gate, the perimeter of buildings is

a vital consideration in dealing with detection.

Detecting intrusion in the interior of a building has

traditionally been the preferred route for the security

industry, predominantly because of standards and

regulations. The interior of a building is usually a controlled

environment: a sterile zone when the alarm system is set. No

motion is expected, and doors and windows should not

open. Traditionally the interior of a space is protected by

PIRs, dual tech space detectors, some beam-based units and contacts.

It should be remembered that while contacts are commonly used to detect unauthorised opening of external doors and

windows, in order to trigger an alarm, the intruder must open the door or window. While this does deliver an early alarm, often

before they’ve gained entry to the premises, it can often result in damage being caused, which equates to a cost for the end

user.

To meet the demand for compliant and accurate shock sensors, Texecom is introducing the new Impaq S Series devices.

Designed to take perimeter protection to the next level, the detectors incorporate VIBER accelerometer technology to offer

standards-compliant intruder detection without compromise.

The shock sensors are designed to detect and analyse a forcible shock and provide

early warning of attempted intrusions before a break-in occurs, ensuring the safety of

people and property. Catch performance is high, and the adjustable sensitivity makes the

device ideal for a range of applications.

Find out more: www.texe.com/uk/products/range/perimeter-detectors/

Inner Range success at Intersec 2020

event is outlined

Inner Range’s regional sales manager for the Middle

East and Africa, Issam Alhamdan, tells us about his

Intersec 2020 experience.

Middle East expansion - It’s an exciting time for Inner Range in the

Middle East. I joined the access control manufacturer last summer as its

first dedicated sales manager for the region and we hope to expand even

further soon. We have recently completed a number of projects in the new

capital of Egypt as well as working with a large critical national

infrastructure organisation to provide secure access control for multiple

sites.

Biggest regional security event - Intersec is the biggest security

exhibition in the region, so the 2020 event in Dubai was a great

opportunity to meet existing and potential customers and showcase what our products can do.

The official figures show we were one of more than 1,000 exhibitors at Intersec 2020 hailing from more than 56 countries,

and that there were more than 33,500 industry visitors. It was certainly a very well-attended event.

Product showcase - We showed delegates our Entry-level access control system, Inception, as well as our Enterprise model,

Integriti. Both products allow you to manage access control and intruder detection via one single platform.

We provided demonstrations of both products and the general feedback was that people

were impressed by the power of Inner Range systems. Delegates were keen to get into the

technical details too and we answered lots of questions about our product capabilities and

integration methods.

Visit: www.innerrange.co.uk

42


Open Door is an online service from PSI that provides in-depth information from a selection of

market leading companies. Here are some of the highlights from the pages of Open Door.....

IDIS European Distribution Centre

for next day delivery and service

All IDIS cameras, network recorders and accessories are

available to European partners with next day delivery

following the opening of a distribution and after-sales service centre in the

Netherlands recently.

IDIS, which is Korea’s largest in-country surveillance manufacturer,

opened the distribution centre to improve customer service and accelerate

growth by supporting local distributors in each country through much faster

delivery times, with all stock to be available within days, not weeks, even for the largest projects.

“Our expanded operation means a huge step up in customer service,” says Joon Jun, President of

the Global Business Division, IDIS. “It can take a long time for buyers to choose a new video solution,

but once they decide, they want it very quickly – we will now be able to do that, right across Europe,

and in most cases we will dispatch same day for orders placed before midday. Now we can also

guarantee much faster product delivery and quicker equipment repairs.”

Find out more: www.idisglobal.com

Wiltshire Council supported by

wireless conference system

Located in the South West of England, Wiltshire Council

provides local government services to 471,000

Wiltshire residents. Councillors work with residents, businesses and

community groups to discuss local improvements. Because of this,

Wiltshire councillors frequently move between different venues within

their wards, requiring a conference system that is portable and is easy to

set-up, use and break down, coupled with audio quality that reflects the

modernised operation of the council.

The DICENTIS Wireless Conference System from Bosch was the perfect solution, due to its high degree of flexibility and ease

of installation. The system can be ready for use in under 10 minutes, and packed away at the end of

the meetings in 5 minutes. Having just three components – the discussion devices, the chargers and

the wireless access point, which functions as the system controller, this solution has the most simple

system architecture. Because the system is wireless, it can also be installed, rearranged, and

operated in every type of conference venue that the council operates in, regardless of the available

resources. Visit: www.boschsecurity.com/gb/en/

Honeywell’s OmniAssure Touch provides

cutting-edge protection

Honeywell’s OmniAssure Touch access control solution provides

advanced security against credential cloning and reader tampering,

increases operator productivity when deploying mobile credentials, and is interoperable

with a range of credential technologies and panel communication protocols. OmniAssure

Touch provides:

Ultra secure protection: protect against credential cloning and replay attacks with

technology that is fully compliant with OSDP Secure Channel Protocol (SCP) and the latest

DESFire EV2 encryption standards.

Exceptional adaptability: features hassle-free, user friendly mobile credential capabilities that eliminate the need to present a

phone to the reader and easy migration from legacy prox to smart and mobile technologies.

A comprehensive solution: save time by deploying mobile credentials directly through Honeywell’s

WIN-PAK, WINMAG and Pro-Watch integrated security suites, revoke mobile credentials in real-time,

and transform the way people interact with your building using the Honeywell Vector Occupant App.

For more visit: www.security.honeywell.com/uk


43

ONE PRODUCT TWO ILLUMINATORS

Outstanding

Performance

Combined White-Light

and Infra-Red

IP Enabled

www.rayteccctv.com

OPINION

Undeserved negativity?

Alistair Enser, CEO, Reliance High-

Tech explains why calls for a ban on

facial recognition are premature

With the news that the Metropolitan Police

is to start using live facial recognition

technology, the subject is attracting great

interest.

Facial recognition, and the AI that drives the

analytics behind it, is a powerful tool that is

transforming electronic security for the better. It

promises to provide new and innovative benefits

when integrated with access control and intrusion

technology.

More broadly, applications for facial

recognition range from improving the retail

experience to helping our transport infrastructure

operate efficiently.

Under pressure

Yet it finds itself under increasing scrutiny. Last

year, a facial recognition system installed at Kings

Cross St Pancras in Central London was

disbanded over questions about its legality.

The Law Society of England and Wales, while

recognising the “efficacy, efficiency,

accountability and consistency” that facial

recognition could bring to the justice system, has

called for “consensus rooted in the rule of law” to

ensure rights and equality are maintained.

The European Union has mooted a temporary

ban on the use of facial recognition. Most

recently, this was echoed by the CEO of Alphabet,

the owner of Google, who also highlighted the

need to control the AI that underpins facial

recognition technology.

Back to the future

In some respects, concerns over facial recognition

take me back to the emergence of what were then

‘CCTV’ cameras. Then, as now, concerns were

raised about the use of technology that, in the

wrong hands, could infringe civil liberties.

Fast-forward a few years and there are more

than 5 million cameras in the UK, and there is

widespread public support for the use of video

surveillance in reducing crime and helping

prosecute criminals. Clear guidelines manage its

use.

Using facial recognition technology for

legitimate security and safety measures, against a

defined database of known suspects, is arguably

no different to providing police personnel with

watch lists. It just increases their reach.

Using facial recognition technology for legitimate security

and safety measures, against a defined database of

known suspects, is arguably no different to providing police

personnel with watch lists. It just increases their reach

A level playing field?

Separately, I wonder whether facial recognition

has become the unfortunate poster child for the

civil liberties cause, at a time when large areas of

our lives are infiltrated by technology that tracks

our every move, motivation and desire.

The smartphones in our pockets know more

about our daily lives than most people could

imagine - from the number of steps we take every

day, to where those steps take us. Depending on

which apps we use, the platforms behind the

apps on our smartphones know the names of all

our family and friends, as well as every place we

have visited, and when. What’s more, Google even

offers facial recognition technology that allows

users to automatically tag and sort images on

their Android phones.

Maintaining control

Today, questions are rightly being asked of


45

OPINION


recognition technology correctly, should also be

embraced.

big tech about what it is doing with our data.

Similarly, I welcome questions about the need to

control facial recognition technology. The

technology must be controlled. Yet on a

fundamental level a framework for such control

already exists in the form of GDPR.

Equally, the Information Commissioner’s Office

(ICO), the body that ensures that our data is

managed correctly, has an important role to play

as facial recognition technology becomes

commonplace.

Initiatives such as the Surveillance Camera

Commissioner’s third-party certification process,

which certifies that organisations are using facial

Up for debate

Yet we also need a wider debate around how

facial recognition technology can balance real life

security benefits, commercial drivers and civil

liberties. I would support this debate, as well as

the need for further regulation, if it is found to be

lacking at present.

History shows not only that we can’t

“uninvent” technology, but that bans don’t

address underlying concerns. But we can act to

prevent the misuse and abuse of technology. This

should be our aim with facial recognition.

We need a wider debate around

how facial recognition technology

can balance real life security

benefits, commercial drivers and

civil liberties. I would support this

debate, as well as the need for

further regulation, if it is found to

be lacking at present

ARE YOU MISSING SOMETHING?

@psimagazine

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REVIEWS

TRIED & TESTED

Hers is an overview of some of the products we have featured in

PSI independent test reports. This month we highlight a range of

systems listed in no particular order. As always, manufacturers and

distributors have no input in the test reports or results

Master Lock – CHW30300EURHR0

This Digital Security Chest is designed to preserve digital hard drives,

electronic equipment, documents, photo albums, money, jewellery and

more and is listed as being able to endure temperatures up to 843°C

for 30 minutes protecting the stored contents (reportedly keeping

items at 177°C) and it is ETL (Electrical Testing Laboratory) verified.

Review: It is a good idea to have some form of security in your trade vehicle for the

safe storage of cash. This chest is certainly secure enough to do the job and is not of

the kind of weight or shape that anyone is going to be able to get away with easily. With

an SRP of just £90 this is a solid unit that could prove priceless. 9.0/10

Ajax – Wireless Alarm System

The Ajax alarm system is a wireless based EN50131 Grade 2 range of components that can be mixed and matched to

suit a variety of home and office environments. Components are available in white or black finish to suit the décor of the

site. Smartphone setup, management and monitoring along with extended battery life mean that

the system is easy to install and use.

Review: A wide range of detectors and simple set-up process

makes for a potentially very quick installation.

Good access to diagnostic information

for monitoring purposes coupled with

relatively straightforward battery

changing. 9.5/10

Optex – BXS-AM Detector

This is a wall or pole mountable IP55 outdoor “curtain” PIR intrusion detector that has dual narrow

passive infrared detection zones either side of the device. Intended for example to cover side walls of

buildings in order to trigger an alarm when people approach too close to the property. These side

zones have a range of up to 12 metres, giving a coverage of up to 24 metres in total.

Review: A very straightforward alarm device with clear operation and simple set-up.

Apart from the reservations regarding cable entry and security of access the unit

performs well and should prove easy to install. 8.5/10

Raytec – VAR2-IPPOE-HY8-1

This illuminator is a hybrid design providing both Infrared and White light illumination from

one network controlled device. The Infrared wavelength is centred on 850nm and a 940nm

version is available on request. Power is by 4-Pair PoE or optionally through a separate 24v

DC supply.

Review: The white light allowed extremely good colour reproduction and did not excessively flare on near

objects even at the 100% output level. Similarly, the infrared had good even illumination over distance

and allowed a good contrast range for subjects. Extremely versatile. 9.0/10

48


SMOKE DETECTION

Codelocks – CL4510

The CL4510 is a door lock that combines smart technology with a traditional keypad

and card access options suitable for a range of applications. One of the main benefits

of the system is that the user can choose the most suitable entry method(s) for the

application, therefore not limiting the scope of where installers can specify the lock.

Review: The fact that one unit can do so much, especially when paired with the multifunction

K3 Connect app makes this lock a dependable choice. Furthermore this is a

straightforward future-proofed unit that does not require complicated installation work

or either party having in-depth programming knowledge. 9.0/10

Union – DoorSense

DoorSense from Union, part of Assa Abloy Security Solutions is a legal way for fire

doors to be kept open for access and be able to close automatically in the event of an

alarm. The battery-operated system is CE marked to EN 1155 standards.

Review: The DoorSense does exactly what it should do and even though it looks like it weighs a ton it is

actually extremely light for a motorised unit and therefore does not affect the effort required in everyday

use of the door. 9.0/10

Squire - SS100CS padlock

The SS100 is a dual cylinder 4.3kg padlock with open and closed shackle versions at

100mm wide. Opening and securing the lock is carried out via the use of two keys.

Both need to be inserted before the 20mm thick Boron alloy shackle can be

removed from the unit.

Review: The marketing for the SS100 claims it to be the World’s strongest production padlock

and on the evidence of this review, that might well be the case - it is easily the toughest padlock

in terms of physical resistance we’ve ever tested. We found video footage of

the unit surviving 120 rounds. 9.0/10

Satel - Slimline PIRs

Satel produces a variety of PIR detectors within the Slimline range; the models tested

and reported here are the Grade 2 “Slim-PIR-Luna” and the Grade 3 “Slim-Dual-Pro”

models. The Luna version includes white-light illuminators, while this Pro version

provides dual technology detection and anti-masking protection to EN 50131-2-4 if

correctly configured.

Review: A very good pair of detectors with the Luna model fulfilling an

additional lighting role and the Dual Pro meeting the Grade 3

requirements and having good detection flexibility. 9.0/10

Seagate – SkyHawk ST14000VX0008

The 14TB SkyHawk is a conventionally packaged 3.5” hard drive with SATA

connection. It is promoted as a surveillance optimised drive with “superior image

integrity”. Multi-Tier Caching allows for up to 64 HD video streams to be handled.

Review: A very fast and efficient hard drive with an impressive specification, vast

storage and manufacturer support for data recovery if required. The attention to the specific current

and developing requirements of the surveillance industry should ensure that this drive provides the

required performance and longevity of service. 9.0/10


49

Evacuate everyone

EN54-23 Approved Fire Beacons

Sonos Pulse and Nexus Pulse devices contain Pulse Alert Technology,

Klaxon’s EN54-23 compliant visual notification for wall and ceiling

mount devices. Pulse Alert Technology provides visual notifications that

are unmissable and unmistakable, ensuring that everyone is notified of

a fire evacuation emergency.

Seminars

Klaxon currently run a certified EN54-23 CPD seminar for Consultants, Integrators and End Users.

Please contact us now to book a ‘lunch and learn’ EN54-23 CPD Seminar.

Phone +44 (0)1706 212524 or visit www.klaxonsignals.com/fire

EN54-3 Sonders & Beacons

Nexus 105/110/120 Sounders

High output sounders certified to EN54-3.

Sonos Sounder Beacon

Electronic sounder beacon certified to EN54-3.

www.klaxonsignals.com

Sales: +44 (0)1706 212524

APPLICATION

New system enables video calls

on smartphones for students

Comelit’s VIP door entry technology has been

installed at the redeveloped Savoy Circus

accommodation, allowing students to receive

video calls via their mobile phone.

The site in the London Borough of

Hammersmith and Fulham, vacant for almost 20

years, was previously home for the Savoy Circus

and has been redeveloped in a conservation area.

It now stands at seven storeys featuring 306

studio apartments, a café, student lounge, arcade

and gym.

Under construction company, Tide

Construction, system integrators selected Comelit

to create a bespoke door entry finish, using its

VIP technology.

Pat Blanche, M&E Manager at Tide

Construction said: “The redevelopment at Savoy

Circus has been designed sympathetically into the

Old Oak and Wormholt conservation context, to

provide local residents with the opportunity to

remember the previous building. Every material

used and detail has been explored with a

particular emphasis placed on characterful and

distinctive finishes.

“At the same time, we are very conscious of the

expectations of students coming to live here, who

demand IOT and associated mobility, connectivity

and ease of use services as standard.”

Abzorb installed Comelit’s latest VIP system on

ANPR cameras crack down on

bus lane contraventions

Durham County Council is installing a new

automated Videalert enforcement system to

crack down on bus lane contraventions in North

Road in Durham City. The council has taken over

responsibility for the enforcement of bus lanes

from Durham Constabulary and has deployed

cameras as part of an ongoing contract with NSL

in response to complaints about contraventions

from local councillors, residents, bus

companies, taxi drivers and the Durham

Licenced Taxi Association.

According to Kieron Moralee, Parking and

Transport Infrastructure Team Leader at Durham

County council: “The cameras have been

installed to reduce the incidence of drivers

breaching bus lane restrictions and increase the

speed and reliability of the local bus network.

This measure will also impact on traffic flows,

making the streets safer for cyclists and

pedestrians alike.”

Videalert has installed ONVIF-compliant HD

ANPR cameras with capture rates further

enhanced by combining ANPR and video

analytics to identify only the vehicles that are

actually committing offences. The system also

allows the use of a whitelist of vehicles that can

legitimately use the gates including buses,

emergency vehicles and maintenance vehicles.

Captured evidence packs are stored on

Videalert’s hosted digital video platform where

site, integrating with the building management

system to enable a seamless door entry

experience and maintenance through VIP’s

dedicated management software.

Operating via two multi-user gateway systems

on-site, students can answer calls from the main

door via their smartphone with full video

communication using the dedicated Comelit app.

Kevin Hall, Abzorb Director added: “By installing

the master license ‘virtual system’ we could

reduce the amount of infrastructure, with no need

to use additional cabling, reducing cost and

labour. This meant we could upgrade to video

rather than audio-only as is often found in student

accommodation and offer the ability to respond to

door entry requests via their mobile phone.”

they can be accessed and reviewed securely

over the internet. Validated evidence packs are

sent to the council’s back office system to issue

penalty charge notices (PCN).

The council has stated that all money raised

through the charges will be invested back into

managing the road network in County Durham.


51

APPLICATION

Mobile CCTV proves a success

for North Tyneside Council

After seeing a continued rise in anti-social

behaviour, littering and dog fouling, North

Tyneside Council decided to invest in a mobile

CCTV van, which along with extra wardens has

been used to tackle environmental offences in

public places as well as in communities and

schools.

The service was launched last winter by Mayor

Norma Redfearn CBE, and a new team was

introduced to work throughout the day, including

weekends, to help catch offenders in the act. Staff

are able to enforce anti-social behaviour

legislation, which includes issuing those who

break the law with community protection notices,

issue fixed penalty notices, eviction orders, and

injunctions to those who are going against what

Cloud-based data management

of call points in care home

C-TEC’s Quantec Surveyor2 Cloud-based data

management software has been installed at

Croft House Care Home in Yorkshire.

With its capacity to generate reports on

busiest shifts, call response times, most

frequently visited rooms and more, the owners

and managers of the facility Victoria and Giles

Bateman say that Surveyor2 has revolutionised

operations at their family-run residential care

home.

Victoria Bateman said:

“Since Surveyor2 was

installed, we’ve been able to

monitor and analyse the use

of our call system on a daily,

weekly and monthly basis.

We can print a variety of

reports, covering different

time periods, so we can see

which of our 29 residents are

calling, at what times of the

day and, most importantly,

our response times to those

calls. We can also see, via

the community is trying to achieve.

The travelling CCTV cameras, supplied by

Sentinel Systems, have led to a number of

successes including identifying a suspected

repeat fly-tipper and uncovering 14 areas being

regularly used to fly-tip. By installing a PTZ

camera the team has been able to use the remote

directional and zoom control to stop and advise

120 people about keeping their dogs on leads in

designated areas and issued several fixed penalty

notices to people littering or not picking up after

their dogs. Six businesses have also been

challenged about the way they dispose of their

waste, with two of them being subsequently fined

£400 each.

Richie Mitchell, Community and Public Spaces

Protection Manager at North Tyneside Council,

commented, “We have seen noticeable results

since introducing the CCTV van and environmental

team to the borough. The council takes issues in

the community extremely seriously and is always

looking to do more to tackle any crime hotspots.

“Residents had lots of concerns around

littering and dog fouling, so the new service

providing on-the-spot fines and CCTV footage that

can be used to help with prosecutions has really

made a difference. Installing the cameras has

benefited the community in many ways and we

are very pleased with what we have achieved for

our residents so far.”

The 360-degree camera system offers drivers

an enhanced view around the outside of a vehicle

and can be combined with Sentinel’s four or eightchannel

DVRs, allowing for up to 30 days of

footage to be recorded. Inside the vehicle, a seven

inch in-cab monitor is installed with high image

clarity so that anything around the vehicle is

always visible to the drivers.

the user dashboard, all live call system activity

so we are aware of any potential issues before

they become a problem.”

A secure Cloud-based system, Surveyor2

allows email notifications to be sent to Croft

House’s management team so they can monitor

response times when not on site. As the system

has remote access capabilities and displays

‘real-time’, call, reset and room occupancy

information, the senior member of staff on shift

can view the status of all current calls and

respond accordingly if a call is taking too long to

be answered.

52


The only security event

you need to be a part of

IFSEC International returns to ExCeL London on 19-21 May 2020

IFSEC International, Europe’s leading integrated security event, is critical to today’s

changing landscape. Running for the first time alongside Counter Terror Expo and

Intelligent Buildings Europe, IFSEC is your unmatched opportunity to showcase your

security technologies to a global network of installers, integrators, end-users,

consultants, distributors and government officials.

“IFSEC has been

transforming

over the years.

It is a must attend

show for any stakeholder

in physical and

converged security.”

CTI/CISO

Virtually Informed

“It was our first time

exhibiting in the UK and

Europe, as we wanted

to expand our markets.

There was a good quality

of visitors and foot traffic

– we would definitely

exhibit again.”

Business Development

Manager, Telaeris Inc

“We came to broaden

our security portfolio,

we wanted to explore the

markets and understand

ROI. It has been a really

successful show with

excellent networking

opportunities.”

Business Manager

Siklu

For more reasons to exhibit and to book your stand visit: www.ifsec.events/international

Co-located with:

Plus:

APPLICATION

Huge public address and voice

evacuation solution fitted

With an exhibition space of over 500,000 square

meters – the equivalent of roughly 50 football

fields – Shenzhen World Exhibition & Convention

Centre is reported to be the largest trade fair and

congress centre in the world and Bosch has

developed a customised security and

communications solution for this huge venue and

its 19 exhibition halls. Its massive size presented

extraordinary challenges: The loudspeakers

across the over 20,000 square metre space with

ceilings up to 16 metres in height needed to be

powerful enough for instructions to be heard

clearly and precisely by every visitor in the event

of an evacuation. Not only that, but during normal

Sweet security success for

chocolate musuem

Chocolate Nation has deployed Panasonic

technology throughout its Antwerp museum,

shop, restaurant, event and meeting rooms. The

technology provides an immersive experience

for visitors and underpins the effective operation

of the business. The range of solutions includes

20 professional display screens, ten laser

projectors, security cameras and telephony

solution.

From initial concept, the museum set-out to

operation the sound system has to provide clear

and reliable speech reproduction and music

playback.

Bosch selected its Hemi-directional Ceiling

Loudspeaker, which is able to fill at least 700

square metre rooms with sound due to its

coverage angle and high sound pressure level for

the installation.

“We managed to reduce the number of

loudspeakers needed by using our Hemidirectional

Loudspeaker. Energy and operational

costs for the operator dropped as a result,” says

Kevin XU, Product Marketing Manager at Bosch

Building Technologies, China. 425 units in total

were installed in the exhibition halls.

The loudspeakers form part of the networked

public address and voice evacuation system

PAVIRO.

“The system has to facilitate both buildingspecific

audio signals and system-wide

announcements so that visitors feel safe and

comfortable in the huge building. For example, an

announcement in hall 1 shouldn’t interfere with

the music in hall 2 – except in the case of an

emergency,” explains Kevin XU. An integrated

hard- and software with intelligent energy

management reduces energy consumption and

the building’s CO2 footprint.

The complete security and communications

solution consists of 27 PAVIRO systems, 425

Hemi-directional Loudspeakers, and over 9,000

other loudspeaker types, such as ceiling-mounted

and column loudspeakers. In addition, Bosch also

equipped the facility with an intrusion detection

system and 1,000 detectors as protection against

potential intruders.

be an immersive experience for visitors to

discover the wonders of Belgium chocolate

using their five senses. Through 14 thematic

areas, visitors are taken on a journey from the

jungle where cocoa beans are grown, through

their transportation across the ocean to Antwerp

to the making of chocolate with lots of tasting.

A variety of Panasonic LCD and DLP projectors,

ranging from 32” to 65”, have been used in the

museum to create the immersive tourist

installations and to provide the audio visual

experience in the event and meeting spaces.

Security is ensured with the use of Panasonic’s

360 degree and indoor dome cameras combined

with the Video Insight system management

solution. The coverage from the 360 degree

cameras reduced the number required across

the venue and minimised the bandwidth impact

on the network. For its unified communication

system, Chocolate Nation chose Panasonic’s KX-

NS700 Smart hybrid communication system. By

using the Panasonic desktop phones, DECT

handsets and intercoms as one integrated

system, the guests are supported directly when

needed. The size of the system ensures

Chocolate Nation can expand its

communications infrastructure quickly as the

organisation grows.

54

Get Recognised

Get Registered

The Professional

Register

Raising Professional Standards

in the Security & Fire Industry

Recognising Competence and Qualifications

for Individuals who Install & Maintain Security

& Fire Systems.

Find out more or Register now at:

www.ctsp.org.uk

APPLICATION

Central Bank of Jordan protects

vital operations

An end-to-end upgrade of video surveillance, built

around IDIS Solution Suite video management

software (VMS) and comprising 425-plus new

cameras, has transformed security operations for

the Central Bank of Jordan.

The project, which helps protect the bank’s

crucial role ensuring the stability of the country’s

financial system, was commissioned following a

full proof of concept demonstration by systems

integrator Ametrad Technology Services.

Security directors at the bank wanted to

replace their existing infrastructure with a more

flexible solution that would eradicate system

failures and have a minimal maintenance burden.

They also wanted to mitigate against video data

loss, reduce exposure to cybersecurity threats,

and have a system that would be easier for

operators to use, with faster footage search and

retrieval.

The control room at the bank headquarters

Cambridge Science Park

replaces aged CCTV system

When Briar Security

was commissioned to

replace an aging CCTV

system at Cambridge

Science Park, the

company turned to

AMG Systems to

provide the required IP

video surveillance

power, video and data

network equipment.

Cambridge Science Park encompasses 1.7

million sq. ft of high technology and laboratory

buildings across its 150-acre site with

approximately 7,500 people employed at over

100 companies.

Stephen Cook, Managing Director of Briar

Security explains: “The original CCTV system at

the park was quite aged, with some components

estimated to be over 15 years old and either

poor performing, or at the end of its operational

lifecycle. In addition, some elements of the CCTV

were non-operational, meaning the site’s

security team were being hindered by limited

situational awareness across some areas of the

park. Also, the existing CCTV system pre-dated a

needed a complete upgrade too, to allow

surveillance of remote branches to be managed

centrally. And the entire project had to be

delivered without disruption, to ensure continued

video monitoring.

Key to the phased implementation was the

VMS, IDIS Solution Suite, which has full hybrid

capability. This not only enabled seamless

switchover from the bank’s legacy analogue

cameras, going forward it is designed to ensure

cost-efficient remote firmware updates and simple

system maintenance.

Ametrad installed IDIS DR-8364D 64-channel

NVRs, with a 900Mps throughput to ensure

simultaneous live view and playback, with no

degradation of image quality or latency. The 8300

series also benefits from a low HDD failure rate,

while models support RAID 1, 5, 6, and 10, and all

use IDIS’s iBank file structure to deliver resilience.

IDIS Critical Failover technology provides multilayered

protection against video data loss due to a

wide range of potential fault conditions, such as

network instability or power failure.

The solution immediately achieved operational

savings with staff able to retrieve video clips of up

to six hours in four minutes, both centrally using

IDIS Solution Suite, or at the local branches direct

from NVRs – with the previous system the same

task took several hours. And in operation the IDIS

VMS provides the bank’s central monitoring team

with event forwarding, acknowledgements,

notifications, live pop-ups and other valuable

functions, increasing control room efficiency,

strengthening security and has given the bank a

futureproof solution that will allow them to scale

and adapt to changing requirements.

number of areas of the park which had been

redeveloped (or were due to be redeveloped in

the near future), and as such, only offered

partial surveillance coverage – but in some

areas, no coverage at all.

“It was important for a completely new

underground duct system to be installed to

route the required over 4km of fibre optic cable

needed to create a network backbone, as well as

6km of Cat6 cable and new mains supply that UK

Power Network needed to install to power the

entire system,” says Stephen.

“The new underground duct system was

installed to serve the science park; routing fibre

optic cable for the backbone of the new network,

in addition to a new mains supply to roadside

locations around the site. Here the AMG

Managed Industrial Ethernet Switches were

installed in cabinets to provide power and

control data to the cameras, and receive video

via aCat6 cable wired to each pole mounted

camera.”

Six 1Gb SM Fibre rings were installed, each

with 3-4 AMG9IM2P-8FH-2S-P240 Switches

connecting the cameras via Cat5e/6 (GbE) cable.

Each ring is then linked to Avigilon servers and

three desktop control points at the control room

- via three dedicated AMG9IM2P-4G-2S Switches

and a single AMG9CLMP-24G-4XS-ST switch.

56

ACCESS CONTROL

ACCESS CONTROL

HVM

KERI SYSTEMS UK LTD

Tel: +44 (0) 1763 273 243 Fax: +44 (0) 1763 274 106

Email: sales@kerisystems.co.uk www.kerisystems.co.uk

ACCESS CONTROL MANUFACTURER

FRONTIER PITTS LTD

+44 (0) 1293 422800

marketing@frontierpitts.com www.frontierpitts.com

NORTECH CONTROL SYSTEMS LTD.

Nortech House, William Brown Close

Llantarnam Park, Cwmbran NP44 3AB

Tel: 01633 485533

Email: sales@nortechcontrol.com

www.nortechcontrol.com

ACCESS CONTROL – SPEED GATES, BI-FOLD GATES

HTC PARKING AND SECURITY LIMITED

St. James’ Bus. Centre, Wilderspool Causeway,

Warrington Cheshire WA4 6PS

Tel 01925 552740 M: 07969 650 394

info@htcparkingandsecurity.co.uk

www.htcparkingandsecurity.co.uk

ACCESS CONTROL

CCTV

CCTV POLES, COLUMNS, TOWERS AND

MOUNTING PRODUCTS

INTEGRATED DESIGN LIMITED

Integrated Design Limited, Feltham Point, Air Park Way, Feltham,

Middlesex. TW13 7EQ Tel: +44 (0) 208 890 5550

sales@idl.co.uk www.fastlane-turnstiles.com

ALTRON COMMUNICATIONS EQUIPMENT LTD

Tower House, Parc Hendre, Capel Hendre, Carms. SA18 3SJ

Tel: +44 (0) 1269 831431

cctvsales@altron.co.uk

www.altron.co.uk

CCTV SPECIALISTS

AWARD-WINNING, LEADING GLOBAL WHOLESALE

DISTRIBUTOR OF SECURITY AND LOW VOLTAGE PRODUCTS.

PLETTAC SECURITY LTD

Unit 39 Sir Frank Whittle Business Centre,

Great Central Way, Rugby, Warwickshire CV21 3XH

Tel: 01788 567811

Fax: 01788 544 549

Email: jackie@plettac.co.uk

www.plettac.co.uk

CONTROL ROOM & MONITORING

CCTV MONITORING

ADI GLOBAL DISTRIBUTION

Distributor of electronic security systems and solutions for over 250

leading manufacturers, the company also offers an internal technical

support team, dedicated field support engineers along with a suite of

training courses and services. ADI also offers a variety of fast, reliable

delivery options, including specified time delivery, next day or

collection from any one of 28 branches nationwide. Plus, with an ADI

online account, installers can order up to 7pm for next day delivery.

Tel: 0161 767 2990 Fax: 0161 767 2999

sales.uk@adiglobal.com www.adiglobal.com/uk

LEADING DISTRIBUTOR OF CONVERGED IP SOLUTIONS,

INCLUDING CCTV AND ACCESS CONTROL

GUK

Independent security provider offering CCTV monitoring, CCTV Data

Protection Assessments, Key Holding, Alarm Response. Competitive

trade rates for Installers. ISO 9001, 27001 Accredited.Innova House,

Innova Park, Enfield, EN3 7XH

www.guk.co.uk monitoring@guk.co.uk 01992655659

MAYFLEX

Our product range not only covers IP security products but also incorporates

the cabling infrastructure and the Ethernet switching products necessary for a

comprehensive security installation. We have a knowledgeable team of sales

and technical experts that provide advice and support with system design and

product choice. You can also order online up to 8pm for next day FREE delivery.

Excel House, Junction 6 Industrial Park, Electric Avenue, Birmingham, B6 7JJ

Tel: 0800 75 75 65 www.mayflex.com

THE UK’S MOST SUCCESSFUL DISTRIBUTOR OF IP, CCTV,

ACCESS CONTROL AND INTRUDER DETECTION SOLUTIONS

DISTRIBUTORS

NORBAIN SD LTD

210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire, RG41 5TP

Tel: 0118 912 5000 Fax: 0118 912 5001

www.norbain.com Email: info@norbain.com

ONLINE SECURITY PRODUCTS

Security distributors direct to installers, property maintenance &

facilities management companies

INDUSTRY ORGANISATIONS

TRADE ASSOCIATION FOR THE PRIVATE SECURITY INDUSTRY

Phone 0800 880 6123/0113 850 6123

sales@onlinesecurityproducts.co.uk

www.onlinesecurityproducts.co.uk

BRITISH SECURITY INDUSTRY ASSOCIATION

Tel: 0845 389 3889 Email: info@bsia.co.uk

Website: www.bsia.co.uk Twitter: @thebsia

INTEGRATED SECURITY SOLUTIONS

INTRUSION DETECTION AND PERIMETER PROTECTION

SECURITY PRODUCTS AND INTEGRATED SOLUTIONS

HONEYWELL COMMERCIAL SECURITY

Tel: +44 (0) 844 8000 235

E-mail: securitysales@honeywell.com

OPTEX (EUROPE) LTD

Redwall® infrared and laser detectors for CCTV applications and Fiber

SenSys® fibre optic perimeter security solutions are owned by Optex.

Platinum House, Unit 32B Clivemont Road, Cordwallis Industrial

Estate, Maidenhead, Berkshire, SL6 7BZ

Tel: +44 (0) 1628 631000 Fax: +44 (0) 1628 636311

Email: sales@optex-europe.com www.optex-europe.com

INTEGRATED SECURITY SOLUTIONS

SECURE CONNECTIVITY PROVIDERS

INNER RANGE LTD

Units 10 - 11, Theale Lakes Business Park, Moulden Way,

Sulhampstead, Reading, Berkshire RG74GB, United Kingdom

Tel: +44(0) 845 470 5000

Fax: +44(0) 845 470 5001

ireurope@innerrange.co.uk

www.innerrange.com

CSL GROUP

T: +44 (0)1895 474474 sales@csl-group.com

@CSLGroupLtd www.csl-group.com

LIFE SAFETY EQUIPMENT

POWER

UPS - UNINTERRUPTIBLE POWER SUPPLIES

C-TEC

Challenge Way, Martland Park, Wigan WN5 OLD United Kingdom

Tel: +44 (0) 1942 322744 Fax: +44 (0) 1942 829867

Website: www.c-tec.com

ADEPT POWER SOLUTIONS LTD

Adept House, 65 South Way, Walworth Business Park, Andover, Hants

SP10 5AF

Tel: 01264 351415

Fax: 01264 351217

www.adeptpower.co.uk

sales@adeptpower.co.uk

SECURITY

CASH & VALUABLES IN TRANSIT

PERIMETER SECURITY

TAKEX EUROPE LTD

Aviary Court, Wade Road, Basingstoke, Hampshire RG24 8PE

Tel: +44 (0) 1256 475555 Fax: +44 (0) 1256 466268

Email: sales@takex.com Web: www.takex.com

SOFTWARE SOLUTIONS

SOFTWARE SOLUTIONS

CONTRACT SECURITY SERVICES LTD

Challenger House, 125 Gunnersbury Lane, London W3 8LH

Tel: 020 8752 0160 Fax: 020 8992 9536

E: info@contractsecurity.co.uk

sales@contractsecurity.co.uk

www.contractsecurity.co.uk

WEBEYE LTD

6a Hazel Court, Blidworth, Nottingham NG21 0RY

0115 7149990 sales@webeyecms.com www.webeyecms.com

APPOINTMENTS

Tom Filce

APPOINTMENTS

Distributor

Mayflex has

appointed

Tom Filce in

the role of

Interim Head

of Security.

Tom

previously

led the

‘Security

Strategic

Accounts’

team and

has worked

closely with

the larger Mayflex security customers,

providing a bespoke account management

service for each of them.

Tom has worked for Mayflex in a variety of

sales related roles since 2000. He has dealt

with all areas of the business in his 19 years on

board with the company.

Ross McLetchie, Sales Director at Mayflex

commented: “The role will be Interim for six

months and upon a successful completion, the

position will become permanent from the 1st of

June 2020.”

Alex Buckle

3xLOGIC has

announced

the

appointment

of Alex

Buckle as UK

business

development

manager with

responsibility

for continuing

to build the

profile of the

company in

the UK.

After

graduating

from Sheffield Hallam University, Alex entered

the security industry in 2015 as sales executive

for Dedicated Micros. He subsequently took up

positions with NetVu and Arkessa, before

joining Vista in 2017 as its business

development manager, where he remained until

joining 3xLOGIC at the end of 2019.

Gary Rowden, 3xLOGIC’s vice president

commercial sales, said: “I’m delighted that Alex

has joined us and his extensive skills,

knowledge and experience will help us rapidly

expand our presence in the UK.”

Hemant Trivedi

Hemant Trivedi has been namedas Vice President

and General Manager of ADI EMEA. In this role,

Hemant will oversee ADI’s business and

distribution operations across all EMEA locations

and will help deliver modernisation of the

business operations. Hemant has a long history in

the security industry and joined the ADI team as

part of the Gardiner acquisition. He has held a

variety of leadership roles at ADI, and most

recently served as Regional Business Leader for

the UK, Ireland, France, Spain, Italy and Portugal.

Hemant has also been successful in delivering

major key projects for the ADI business.

John Reid

John Reid has been

appointed the new Head

of Sales at SecureIT.

Having previously been

responsible for the growth

and development of a

regional security company

that was recently sold to a

national company, John

was headhunted by

SecureIT to spearhead

their sales operation in

South Wales.

Since hanging up his

rugby boots, the ex-Newport RFC player who still lives in the city, has worked in the

business development departments of Bristol RFC, Hampshire CCC and Dragons

Rugby before moving into the security industry.

Commenting on his new role, John Reid said, “When Philip Popham, founder and

MD, approached me about the Head of Sales position and informed me about their

plans for the business, I was delighted to accept the role. Their reputation

precedes them and we have already begun to secure new contracts.”

Adam Spain

CSL has announced

the appointment of

Adam Spain as its

new Head of

Customer Services.

Adam joins CSL

having previously

worked for British

Telecom and EE. He

has over twelve

years of management experience and a proven

track record of developing and leading multichannel

customer service departments across

B2B and B2C companies.

Adam heads up CSL’s Technical Support Teams

across the London, Newbury and Rugby offices.

Since joining CSL, his focus has been on

restructuring the department, implementing new

processes and training programmes for the team

to ensure support for installers on all of the

products within the CSL portfolio.


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