2018/2019 Annual Report

Community Engagement
Council is committed to consulting and engaging with
the local Community. Council places high importance on
ensuring the views of the Community are considered in
Council’s decision-making.
Council’s Public Consultation Policy has been developed
incorporating the IAP2 (International Association for Public
Participation) framework for public participation and the
requirements of the Local Government Act 1999.
Community engagement activities are about providing
meaningful and timely opportunities for the Community
to participate in Council’s decision making through all
phases of a project; this includes informing, consulting,
involving and collaborating with stakeholders, residents and
ratepayers at different times during the life of a project.
Techniques used for engagement vary and are dependent
on the project and purpose of the engagement. Techniques
used by Council in 2018/2019 included:
»»
City wide and targeted promotion via:
››
distribution of flyers, posters, bookmarks and
consultation packs at key Council locations and local
locations when relevant
››
advertising in the North Eastern Weekly Messenger
and local newsletters and locations where local digital
advertising is available
››
notices on Council’s website and in Council’s electronic
newsletter; posts on Facebook and Twitter
››
notices on strategically located street banners; signage
at site specific projects
››
letters/emails to stakeholders, residents and ratepayers,
and those directly affected and others
››
doorknocking around sites of specific projects.
»»
Tailored opportunities for the Community to participate
through activities such as:
››
completing a survey or feedback form – hard copy, online
or as an Online Community Panel member
››
sending in a submission by letter or email, providing
verbal feedback by telephone or in person, or leaving a
comment on Facebook or via Twitter
››
attending and providing input at a:
- public meeting, workshop, forum
- targeted engagement activity for site specific projects
- public displays and ‘Talking Points’ at shopping centres
and other locations.
»»
Targeted meetings with stakeholders and Community
members including Council Committees.
One method used by Council to receive regular feedback from
the Community is its Online Community Panel. The Panel allows
interested persons to respond to surveys at their convenience
with feedback collated independently by Council’s partner,
Ehrenberg-Bass Institute, who provide a report to Council
on the outcomes after each survey. During 2018/2019,
membership on the Panel increased slightly to 642.
Council’s key Community engagements for 2018/2019
engaged a total of 6,334 Community members. Of these, 643
Community members attended engagement activities provided
which included five talking points, three public meetings and
one event attendance. A total of 5,691 Community members
provided their feedback on Council’s engagements.
Key Community engagements included (those marked *
included an Online Community Panel survey):
»»
Proposed Thorndon Park Miniature Train*
»»
Roaming Cats*
»»
Reconciliation Action Plan 2019 - 2020
»»
Christmas Parade and Carols
»»
Brookside Cellars Future Events
»»
Accommodating Larger Dogs at Four Paws Dog Park at
Denis Morrissey (Stage 1 and 2)*
»»
Fox Avenue Reserve Playground (Stage 1)
»»
Murray Park Reserve Playground (Stage 1)
»»
Church Road Paradise Traffic Management Options
»»
Draft 2019/2020 Annual Business Plan and Budget*
»»
Residential (Limited Scope) Development Plan A
»»
Max Amber Sportsfield Master Plan Revised Concept
Options (Stage 2)*.
Members of the public are encouraged to participate in
engagement activities in an honest and genuine way to
assist Council to fully understand Community views.
For more information on Council’s engagement activities or
to stay in the loop through Council’s monthly e-newsletter
visit www.campbelltown.sa.gov.au/haveyoursay and
subscribe.
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Campbelltown City Council
Annual Report 2018 / 2019