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WINTER 2019 ISSUE <strong>11</strong><br />
FEB. 3, <strong>2020</strong><br />
CITY MANAGER’S<br />
<strong>Week</strong> <strong>in</strong> <strong>Review</strong>
PHOTO: TOWN CENTER CELEBRATION BY VICKI PAYNE
PHOTO: OUR ICONIC PALM COAST WATER TOWER BY WILLIAM CLARK
UPCOMING Events<br />
Mayor’s 90/90 challenge - jan. 6 - april 4<br />
<strong>City</strong> council Bus<strong>in</strong>ess Meet<strong>in</strong>g - <strong>Feb</strong>. 4 - 6 p.m.<br />
<strong>Palm</strong> <strong>Coast</strong> open - <strong>Feb</strong>. 3-9<br />
CPR TRa<strong>in</strong><strong>in</strong>g - FEB. 22<br />
Click Here for Parks & Rec WINTER Guide 19/20<br />
4
NewsROOM<br />
Tennis Star Reilly Opelka headl<strong>in</strong><strong>in</strong>g<br />
sponsor for <strong>Palm</strong> <strong>Coast</strong> Open: A USTA<br />
Pro Circuit Event<br />
Spotlight <strong>Palm</strong> <strong>Coast</strong>: Florida Park<br />
Drive Public Meet<strong>in</strong>g<br />
Spotlight <strong>Palm</strong> <strong>Coast</strong>: Community<br />
Meet<strong>in</strong>g - Rec Impact Fees<br />
Spotlight <strong>Palm</strong> <strong>Coast</strong>: Tech Beach<br />
Hackathon Awards $12K In Cash Prizes<br />
<strong>City</strong> <strong>of</strong> <strong>Palm</strong> <strong>Coast</strong> announces events,<br />
activities for FEB. <strong>2020</strong>
Contents<br />
ISSUE <strong>11</strong><br />
8 - around the <strong>City</strong><br />
10 - Reilly Opelka presents palm <strong>Coast</strong> open<br />
12 - mayor’s 90/90 challenge<br />
13 - adopt-a-road program<br />
14 - <strong>Palm</strong> <strong>Coast</strong> Connect by the Numbers<br />
CITY OF PALM COAST<br />
6
“LEAD BY EXAMPLE AND DON’T TAKE<br />
SHORTCUTS. SAVE A PERSON’S LIFE BY<br />
SHOWING THEM HOW TO DO A JOB THE<br />
RIGHT WAY AND NOT THE QUICK WAY.”<br />
-BEN CAOILI<br />
DID YOU KNOW THAT IF A FIRE STARTS<br />
IN YOUR HOME YOU MAY HAVE AS LITTLE<br />
AS TWO MINUTES TO ESCAPE? DURING A<br />
FIRE, EARLY WARNING FROM A WORKING<br />
SMOKE ALARM PLUS A FIRE ESCAPE PLAN<br />
THAT HAS BEEN PRACTICED REGULARLY<br />
CAN SAVE LIVES. LEARN WHAT ELSE TO<br />
DO TO KEEP YOUR LOVED ONES SAFE!<br />
- PALM COAST FIRE DEPARTMENT
Around the <strong>City</strong><br />
JOSEPH TRINKLE<br />
Joe Tr<strong>in</strong>kle (affectionately known to his colleagues as<br />
JoJo) has the monumental job <strong>of</strong> handl<strong>in</strong>g all daily sports<br />
field usage permit requests for our Parks & Recreation<br />
Department. As the Head Recreation Leader for Athletics,<br />
he also oversees all adult athletic leagues and programs,<br />
<strong>in</strong>clud<strong>in</strong>g basketball, volleyball, Pickleball, football and corn<br />
hole.<br />
Orig<strong>in</strong>ally from New York (both Pooghkeepsie and the<br />
Bronx), JoJo ultimately completed his educational degree<br />
<strong>in</strong> Florida, receiv<strong>in</strong>g a Bachelor’s degree <strong>in</strong> Bus<strong>in</strong>ess<br />
Supervision and Management from Daytona State College.<br />
JoJo has two great passions <strong>in</strong> life: his three children and<br />
his love for sports and fitness. His position <strong>in</strong> athletics<br />
for the <strong>City</strong> <strong>of</strong> <strong>Palm</strong> <strong>Coast</strong> <strong>in</strong>deed re<strong>in</strong>forces both <strong>of</strong> these<br />
commitments, leav<strong>in</strong>g time for him to nurture his loves for<br />
both.<br />
Three Fun Facts about JoJo:<br />
1. He advocates for his youngest child, a son who suffered a<br />
BPI <strong>in</strong>jury at birth.<br />
2. He has been a basketball player s<strong>in</strong>ce he was 5 years old. He<br />
played for varsity beg<strong>in</strong>n<strong>in</strong>g <strong>in</strong> the n<strong>in</strong>th grade, received All-<br />
State honors and was recruited to play for many colleges.<br />
3. He is the third <strong>of</strong> four sibl<strong>in</strong>gs.<br />
HEATHER PRIESTAP<br />
As Animal Control Officer for the <strong>City</strong>, Heather Priestap<br />
and her division colleagues work extremely hard every day<br />
to ensure the safety <strong>of</strong> our pets. ”It’s so important that our<br />
community knows that our goal is to educate residents on<br />
how to improve their pet/owner relationship. Animal welfare<br />
is why we are here for residents. We want to educate them –<br />
we DO NOT want to take pets away.”<br />
Heather handles everyth<strong>in</strong>g from Animal Licens<strong>in</strong>g to<br />
Animal Cruelty cases. She is <strong>in</strong>volved with <strong>in</strong>jured animals<br />
found on the streets and she helps teach people how to<br />
best care for their lov<strong>in</strong>g pets. She began work<strong>in</strong>g for <strong>Palm</strong><br />
<strong>Coast</strong> <strong>in</strong> 2002, work<strong>in</strong>g as a receptionist at the front desk<br />
<strong>of</strong> our first <strong>City</strong> Hall – the library. She eventually moved to<br />
Human Resources and f<strong>in</strong>ally landed <strong>in</strong> her current Code<br />
Enforcement Department <strong>in</strong> 2006. She holds an Associate’s<br />
degree <strong>in</strong> Crim<strong>in</strong>al Justice and a Bachelor’s degree <strong>in</strong> Public<br />
Adm<strong>in</strong>istration from Flagler College. She is also a certified<br />
Animal Control Officer.<br />
Three Fun Facts about Heather:<br />
1. She loves her family.<br />
2. She also loves tak<strong>in</strong>g photos. Her subjects are <strong>of</strong>ten<br />
family and friends, especially those who can’t afford to hire<br />
someone.<br />
3. She likes to work on crafty th<strong>in</strong>gs with her sister<br />
and friends. She’s started mak<strong>in</strong>g hand-knitted<br />
blankets which she plans to donate to local charities.<br />
8
Tennis Star Reilly Opelka<br />
headl<strong>in</strong><strong>in</strong>g sponsor FOR<br />
PALM COAST — Tennis star Reilly Opelka is used to<br />
stepp<strong>in</strong>g up <strong>in</strong> a big way.<br />
He’s a New York Open and Junior Wimbledon<br />
Champion, after all.<br />
But this week, Opelka is stepp<strong>in</strong>g up to give back to<br />
the community he called home as a teenager.<br />
Opelka himself will be the headl<strong>in</strong><strong>in</strong>g sponsor <strong>of</strong><br />
the <strong>Palm</strong> <strong>Coast</strong> Open: A USTA Pro Circuit Event. The<br />
tournament will be held <strong>Feb</strong>. 3 - 9 at the <strong>Palm</strong> <strong>Coast</strong><br />
Tennis Center, where Opelka spent time hon<strong>in</strong>g his<br />
skills before jo<strong>in</strong><strong>in</strong>g the USTA Player Development<br />
program <strong>in</strong> Boca Raton.<br />
Now stand<strong>in</strong>g 6 feet <strong>11</strong> <strong>in</strong>ches, Opelka, 22, has<br />
developed a masterful serve that netted him over<br />
1,000 aces <strong>in</strong> 2019 and he cont<strong>in</strong>ues to expand his<br />
versatile skillset.<br />
He soared to No. 38 worldwide <strong>in</strong> the Association <strong>of</strong><br />
Tennis Pr<strong>of</strong>essionals (ATP) and just took part <strong>in</strong> the<br />
Australian Open, a Grand Slam tournament, this past<br />
weekend. In 2019 alone, he racked up four w<strong>in</strong>s over<br />
top 10 opponents — three aga<strong>in</strong>st fellow American<br />
star John Isner.<br />
Even with this meteoric rise, he hasn’t forgotten the<br />
city where he grew up, that his parents, George and<br />
Lynne, still call home.<br />
Opelka was awarded the Mayor’s Next Generation<br />
Award <strong>in</strong> 2019 by <strong>Palm</strong> <strong>Coast</strong> Mayor Milissa Holland,<br />
as a role model for what <strong>Palm</strong> <strong>Coast</strong>’s youth are<br />
capable <strong>of</strong> achiev<strong>in</strong>g. His father accepted the award<br />
on his behalf.<br />
“We weren’t aware <strong>of</strong> the rich tennis tradition <strong>in</strong> <strong>Palm</strong><br />
<strong>Coast</strong> when my career took the family here 18 years<br />
ago,” George Opelka said. “The history, Tom Gullikson<br />
and the <strong>Palm</strong> <strong>Coast</strong> lifestyle provided Reilly with a<br />
tremendous pathway to opportunity. With that said,<br />
Reilly is thrilled to give back and sponsor the <strong>Palm</strong><br />
<strong>Coast</strong> Open, an <strong>in</strong>ternational tournament that has<br />
been a stopp<strong>in</strong>g po<strong>in</strong>t for several players currently<br />
10
PALM COAST Open:<br />
A USTA PRO CIRCUIT EVENT<br />
ranked <strong>in</strong> the Top 100 <strong>in</strong> the world. Come see for<br />
yourself!”<br />
“We are so proud <strong>of</strong> all that Reilly has accomplished,<br />
on and <strong>of</strong>f the court,” Mayor Holland said. “What he<br />
has given back to this city shows his strong character<br />
and <strong>in</strong>spires the next generation <strong>of</strong> <strong>Palm</strong> <strong>Coast</strong> to be<br />
great. We are so grateful to have him.”<br />
“The <strong>Palm</strong> <strong>Coast</strong> Open is one <strong>of</strong> my favorite events,<br />
and I’m excited to see more community <strong>in</strong>volvement<br />
and partnerships this year,” Mayor Holland said.<br />
“Events like this showcase our amenities, help br<strong>in</strong>g<br />
our community together and raise our quality <strong>of</strong> life.”<br />
<strong>Palm</strong> <strong>Coast</strong> Open Info<br />
The <strong>Palm</strong> <strong>Coast</strong> Open: A USTA Pro Circuit Event<br />
will be held <strong>Feb</strong>ruary 3 - 9 at the <strong>Palm</strong> <strong>Coast</strong> Tennis<br />
Center. The tournament will be showcas<strong>in</strong>g some <strong>of</strong><br />
the f<strong>in</strong>est up-and-com<strong>in</strong>g tennis players <strong>in</strong> the world!<br />
The <strong>Palm</strong> <strong>Coast</strong> Open will host: 32-Qualify<strong>in</strong>g Draw,<br />
32-Ma<strong>in</strong> Draw S<strong>in</strong>gles, 16-Ma<strong>in</strong> Draw Doubles. The<br />
total prize pool is $25,000.<br />
Schedule<br />
<strong>Feb</strong>ruary 3rd 6pm-8pm Pro-Am and Players Party<br />
Watch tennis pros and amateurs compete <strong>in</strong> the Pro-Am.<br />
M<strong>in</strong>imum donation $50 to compete <strong>in</strong> match. Donations<br />
are suggested for spectators and Food will be available<br />
for purchase.<br />
<strong>Feb</strong>ruary 6th 4pm-7pm Plated <strong>Palm</strong> <strong>Coast</strong><br />
Enjoy a night <strong>of</strong> neighborly bites featur<strong>in</strong>g small plates<br />
from participat<strong>in</strong>g <strong>Palm</strong> <strong>Coast</strong> restaurants. This event<br />
is hosted by <strong>Palm</strong> <strong>Coast</strong> Observer. Ticket prices range<br />
between $20-$40.<br />
<strong>Feb</strong>ruary 8th 9:30am-<strong>11</strong>am Net Generation Kids Day<br />
Free tennis cl<strong>in</strong>ics and other <strong>in</strong>teractive activities for<br />
children <strong>of</strong> all ages and skill levels. Pre-registration is<br />
required.<br />
<strong>Feb</strong>ruary 9th 10am-1pm Sunday F<strong>in</strong>als Brunch<br />
Enjoy brunch and mimosas for $10/person while<br />
watch<strong>in</strong>g the excit<strong>in</strong>g f<strong>in</strong>als matches. F<strong>in</strong>al matches are<br />
scheduled to start at <strong>11</strong>am. Pre-registration is required.<br />
For more <strong>in</strong>formation, please contact Brittany<br />
McDermott, Community Recreation Manager, at 386-<br />
986-2321.
Mayor’s 90/90 Challenge<br />
Get outdoors and get active - jo<strong>in</strong><br />
us for the Mayor’s 90/90 Challenge!<br />
The challenge is to move at least<br />
a mile a day for the 90 days from<br />
Jan. 6 to April 4. You can choose<br />
your own form <strong>of</strong> exercise. Log <strong>in</strong><br />
to <strong>Palm</strong> <strong>Coast</strong> Connect and record<br />
your progress throughout the<br />
month. Everyone who completes<br />
the Challenge will receive a prize.<br />
Share your progress along the way<br />
on social media us<strong>in</strong>g #Mayors9090<br />
and #connectt<strong>of</strong>itness.<br />
<strong>of</strong>f Monday, Jan. 6!<br />
“I want to challenge all residents <strong>of</strong><br />
<strong>Palm</strong> <strong>Coast</strong> to exercise at least 90<br />
miles <strong>in</strong> 90 days,” said <strong>Palm</strong> <strong>Coast</strong><br />
Mayor Milissa Holland. “That’s<br />
an average <strong>of</strong> one mile per day.<br />
Whether it’s walk<strong>in</strong>g, bicycl<strong>in</strong>g,<br />
tennis, runn<strong>in</strong>g or another exercise,<br />
You’ve resolved to get <strong>in</strong>to shape for<br />
the New Year, but how do you get<br />
started?! Take the first step toward<br />
better health with the Mayor’s<br />
90/90 Challenge, which is kick<strong>in</strong>g<br />
12
the important th<strong>in</strong>g is to f<strong>in</strong>d an<br />
activity you enjoy and make it a<br />
daily habit.”<br />
“Those small steps, taken day after<br />
day, add up to an active lifestyle,”<br />
Mayor Holland said.<br />
The new Mayor’s 90/90 Challenge<br />
will start Jan. 6 and cont<strong>in</strong>ue<br />
through April 4. Anyone who lives,<br />
works, shops, plays or exercises <strong>in</strong><br />
<strong>Palm</strong> <strong>Coast</strong> is welcome to jo<strong>in</strong> <strong>in</strong><br />
the fun. The Challenge is open to all<br />
ages, and families are encouraged<br />
to participate together!<br />
Participants can choose their<br />
own form <strong>of</strong> exercise – and will<br />
log their success on <strong>Palm</strong> <strong>Coast</strong><br />
Connect via the website at www.<br />
palmcoastconnect.com or the app<br />
via Google play store or Apple app<br />
store.Progress will be self-reported<br />
throughout the 90 days. It’s free to<br />
sign up and participate!<br />
Participants who want a more<br />
structured program can choose<br />
from any <strong>of</strong> <strong>Palm</strong> <strong>Coast</strong> Parks &<br />
Recreation’s w<strong>in</strong>ter/spr<strong>in</strong>g fitness<br />
programs – everyth<strong>in</strong>g from l<strong>in</strong>e<br />
danc<strong>in</strong>g and tennis cl<strong>in</strong>ics to<br />
Zumba® Gold and yoga.<br />
Everyone who completes the<br />
Mayor’s 90/90 Challenge will<br />
receive a prize dur<strong>in</strong>g the <strong>City</strong><br />
Council Meet<strong>in</strong>g on April 7. Share<br />
your progress on Instagram us<strong>in</strong>g<br />
the hashtags #Mayors9090 and<br />
#connectt<strong>of</strong>itness.<br />
“Jo<strong>in</strong> up with a family member or a<br />
friend and use the Mayor’s 90/90 as<br />
motivation toward your New Year’s<br />
goals,” Holland said. “You’ll see your<br />
accomplishments as you log your<br />
progress, and we’ll encourage you<br />
along the way!”<br />
So beg<strong>in</strong> logg<strong>in</strong>g your miles<br />
through <strong>Palm</strong> <strong>Coast</strong> Connect! For<br />
more <strong>in</strong>formation, contact Parks &<br />
Recreation at 386-986-2323.
Mayor’s 90/90 stats - <strong>Week</strong> 4<br />
<strong>11</strong>,073<br />
33,469<br />
miles<br />
m<strong>in</strong>utes<br />
14
ADOPT-A-ROAD<br />
To adopt a road, please visit<br />
palmcoastgov.com/green/adopt
By the Numbers<br />
Open Cases by Type<br />
No matter your question or concern, <strong>Palm</strong> <strong>Coast</strong> Connect has you covered.<br />
<strong>Week</strong>ly Case Volume by Type & Owner<br />
<strong>Palm</strong> <strong>Coast</strong> Connect allows your <strong>City</strong> to deploy resources where needed—even<br />
dur<strong>in</strong>g natural disasters.<br />
16
Average Resolution Time<br />
(<strong>in</strong> days)<br />
From Utility questions to swale ma<strong>in</strong>tenance, the average time to resolve<br />
an issue is only a day.<br />
Average Resolution Time<br />
by Channel (<strong>in</strong> days)<br />
<strong>Palm</strong> <strong>Coast</strong> Connect streaml<strong>in</strong>es the customer service<br />
process, lead<strong>in</strong>g to better service and happier citizens.