You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
3 - EDITOR’S LETTER
4 - THE NUMBERS GAME
6 - THE NUMBERS GAME - E COMMERCE
8 - KNOW YOUR PRODUCT - RETAIL
18 - KNOW YOU PRODUCT - OUTLET
20 - VANS FAMILY UPDATE
26 - ICR UPDATE
28 - VLS2020 UPDATE
30 - HEART & SOLE
32 - UPT CHAMPIONS LEAGUE WINNERS (DECEMBER 2019)
34 - STRAIGHT FROM THE FIELD
36 - WE NEED MORE FAMILY MEMBERS
2
“Hey Vans Family,
Another year gone by and another one just begun.
Although time does fly by at the speed of light (or so it seems), in the last 12 months, so
many things have happened in our area of responsibility.
Alessio has officially become part of the Stabio team as Retail Ops Manager, a new District
has been added in the UK, we have incorporated three (3) new DM's to the Team (David
Irvine, Daniele Usai, Nico Ven Menxel), five (5) store mangers have joined the DM Trainee
Program, the associates of 6 Polish stores have officially become part of the team directly
managed by Vans Retail EMEA, we have opened our first ever EMEA Brand showcase store
in London Oxford Street and our first ever EMEA Boutique store in London Covent Garden,
we have launched new management tools such as Yoobic, MobieTrain, and very recently
started piloting Storeforce, the Vans Family program was launched in the UK, and the list
goes on and on and on...
We live in a VUCA world where adapting to change is key, and the mindset is fundamental.
Fixed mindset versus Infinite mindset.
If the list of changes in 2019 seems daunting, I can assure you the list of changes in 2020
will even be longer.
And this is GREAT!
Retail is no exception to the changing world we live in, quite to the contrary, so we need to
evolve, and I personally feel very invigorated by this never ending journey.
This reminds me of one of my favourite quote: " Growth might be painful, Change might
be painful, but nothing is as painful as staying stuck somewhere you don't belong".
Embrace the change and embark on the beautiful, challenging journey that the year 2020
has in store for us!
Attitude is (almost) everything!
As always, I am looking forward to meeting with as many of you as possible, this year.
Take care”
Sylvain
WEEK 42
Comp LY % top performing Districts
SALES
iiii -4.06%
COMP
UPT
1.37
CR
10.94%
1
2
3
Hossegor
Katowice
Gothenburg
77%
46%
33%
Montpellier 28.6% San Sebastian H. …....2.08 Paris Beaubourg 56.07
Madrid C. Monter 21.1% Gothenburg ……..1.98 Hossegor 53.76
Milan Carosello 19.4% Wijnegem ……..1.73 Leipzig 53.45
Paris Bastille 18.4% Antwerp ……..1.69 Paris Bastille 52.09
Edinburgh 17.9% Nentes ……..1.54 Paris La Defense 52.00
-10.32%
WEEK 42
% of total sales
SALES
4.03%
COMP
UPT
1.49
CR
12.03%
1
2
3
Wolfsburg 43%
Braintree
28%
Sevilla
27%
Bridgend 24.0% Alcochete 1.81 Paris-One Nation 36.8
Paris-One Nation 22.9% Serravalle 1.77 Franciacorta 36.6
Birmingham RW 15.3% Agira 1.75 Serravalle 36.6
Castel Romano 15.1% Warsaw Ursus 1.71 Agira 35.9
Wolfsburg 14.4% Franciacorta 1.68 Roermond 35.5
-4.09%
WEEK 42
SALES
-3.4%
CR
1 . 83% ( -26.9%)
AOV
€55.49 ( 8. 4%)
UPT
1.37( -1 . 4%)
TOP SEARCHES
1 DISNEY
2 PLATFORM
3 OLD SKOOL
4 SNEAKERS
5 NIGHTMA RE BEFORE
22%
FULL PRICE
SS20 WILL BE ABOUT ERA
ALL STORES
UNISEX
Disclaimer: Those information and visuals are for internal use and aim at informing VANS EMPLOYEES & STAFF ONLY.
COLOR THEORY
ALL STORES
VN0A4BV51951
UA Old Skool
pewter/true white
€ 80
VN0A4U3BX171
UA Old Skool blue
mirage/true white
€ 80
VN0A4U3BWK81
UA Old Skool
picante/true white
€ 80
VN0A4BV41951
UA Era pewter/true
white
€ 75
VN0A4U39X171
UA Era blue
mirage/true white
€ 75
VN0A4U39WK81
UA Era picante/true
white
€ 75
VN0A4BV3TB51
UA Classic Slip-On
(Checkerboard)
pewter/true white
€ 70
VN0A4U38WRU1
UA Classic Slip-On
(Checkerboard) blue
mirage/true white
€ 70
VN0A4U38WS21
UA Classic Slip-On
(Checkerboard)
picante/true white
€ 70
VN0A4U39FRL1
UA Era classic white/true
white
€ 75
JANUARY 2020
VN0A4U38WRX1
UA Classic Slip-On
(Checkerboard) classic
white/true white
€ 70
UNISEX
Disclaimer: Those information and visuals are for internal use and aim at informing VANS EMPLOYEES & STAFF ONLY.
GORE-TEX
A STORES
VN0A4V9WB7M1
UA Old Skool GORE-
TEX black/heliotrope
€ 120
VN0A4V9W03C1
UA Old Skool
GORE-TEX lemon
tonic/white
€ 120
VN0A4V9XYB21
UA SK8-Hi GORE-TEX
white/black
€ 130
JANUARY 2020
UNISEX
Disclaimer: Those information and visuals are for internal use and aim at informing VANS EMPLOYEES & STAFF ONLY.
CITY TRL
A STORES
VN0A4BTJWRA1
UA City Trl (Safety)
parisian night/true white
€ 120
VN0A4BTJWR91
UA City Trl (Safety)
drizzle/asphalt
€ 120
JANUARY 2020
UNISEX
Disclaimer: Those information and visuals are for internal use and aim at informing VANS EMPLOYEES & STAFF ONLY.
SLIP-ON EXP
B STORES + PRO SKATE DESTINATION I
JANUARY
VN0A4P381OJ1
MN Slip-On EXP
Pro blackout
€ 95
FEBRUARY
VN0A4P38W5J1
MN Slip-On EXP Pro
(Mirage) blue/white
€ 95
KEY FEATURES :
FUNCTIONAL SLIP-ON
Strap for closure and better fit, and
reinforced toe cap for more durability,
that meets the demands of today’s elite
professional skateboarders.
FRESH TAKE
Have you already seen a slip-on with a
side stripe? Well now you have.
JANUARY & FEB 2020
UNISEX
Disclaimer: Those information and visuals are for internal use and aim at informing VANS EMPLOYEES & STAFF ONLY.
VALENTINE’S DAY PACK
ALL STORES
VN0A4U39WKU1
UA Era (I Heart) black/true white
€ 75
C STORES
VN0A4U38WKU1
UA Classic Slip-On (I
Heart) black/true white
€ 70
ALL KIDS STORES
VN0A3JEZWVX1
UA Classic Slip-On Platform
(2-Tone) chili pepper/fuchsia
pink
€ 75
A STORES
VN0A3TL1WVX1
Youth Unisex UY Classic
Slip-On Platform(2-Tone)
chili pepper/fuchsia pink
€ 50
VN0A4DOCWHT1
boys girls white
€ 35
VN0A4DOCBLK1
boys girls black
€ 35
VN0A3UI6VDA1
realm backpack i heart
boys girls
€ 40
VN0A4P33WHT1
boys girls ls bf white
€ 38
JANUARY 2020
H2T
VN0A4P33BLK1
boys girls ls bf black
€ 38
Disclaimer: Those information and visuals are for internal use and aim at informing VANS EMPLOYEES & STAFF ONLY.
GIRLS
A STORES
VN0A48FFDRM1
FLYING V GRLS BOXY
DREAM BLUE
€ 25
VN0A4MZHWHT1
SCOTCH HOP WHITE
€ 30
VN0A4MZLBLK1
CARRO SEL BLACK
€ 30
VN0A4BZADRM1
FUNNIER TIMES BF
HOODIE GRLS
DREAM BLUE
€ 55
VN0A4MZ3WHT1
PLUSH HEART
HOODIE WHITE
€ 55
COPENHAGEN ONLY
VN0A4BZBY281
CHALKBOARD LEGGING
GRLS BLACK-WHITE
€ 28
VN0A4MZDKSF1
RAINBOW PATCH WHITE-
RACING RED
€ 28
JANUARY 2020
UNISEX
Disclaimer: Those information and visuals are for internal use and aim at informing VANS EMPLOYEES & STAFF ONLY.
FTW KIDS SIZING
0 – 2 y.o.
2 – 8 y.o.
2 3 4 5 6 7 8 9 10
INFANT
TODDLERS
8 – 12 y.o. 12 – 14+ y.o.
10.
5
11 11.
5
12 12.
5
13 13.
5
1 1.5 2 2.5 3
3.
5
4 4.
5
5 5.
5
6 6.
5
7
YOUTH
JUNIOR
KIDS FTW
Disclaimer: Those information and visuals are for internal use and aim at informing VANS EMPLOYEES & STAFF ONLY.
BOYS Sizes
APP KIDS SIZING
TODDLERS & KIDS NUMERIC SIZE
SIZE 2 3 4 5 6 7
AGE ( Y ) 2 - 3 3 - 4 4 - 5 5 - 6 6 - 7 7 - 8
HEIGHT ( CM
)
89 -
96,5
CHEST ( CM ) 52 -
53,5
96,5 -
104
53,5 -
56
104 -
112
56 -
58,5
TODDLERS & KIDS SIZE
112 -
118
58,5 -
61
118 -
126
61 -
65
KIDS APP
Disclaimer: Those information and visuals are for internal use and aim at informing VANS EMPLOYEES & STAFF ONLY.
126 -
129
65 -
66
WAIST ( CM ) 53,5 - 54,5 - 56 - 57 - 58,5 - 59,5 -
SIZE S M L XL
54,5 56 57 58,5 59,5 61
AGE ( Y ) 8 - 10 10 - 12 12 - 14 14+
HIP ( CM ) 53,5 - 56 - 58,5 61 - 63,5 - 67 -
HEIGHT ( CM ) 56 129 58,5 - -139,5 61 -63,5
151 67 - 165 70,5 -
139,5 151 165 173
CHEST ( CM ) 66 - 70 70 - 74 74 - 82 82 - 87,5
WAIST ( CM ) 61 - 64,5 64,5 - 68,5 -
68,5 73,5
GIRLS Sizes
HIP ( CM ) 70,5 - 74 74 - 78,5 78,5 -
GIRLS SIZE RANGE 86
SIZE
NUMERIC SIZE
HEIGHT ( CM )
BUST ( CM )
WAIST ( CM )
HIP ( CM )
73,5 -
77,5
86 - 92
S M L XL
7 & 8 10 & 12 14 16
128 -
137
137 - 161 151 -
157
157 -
159
66 - 70 70 - 78 78 - 83 83 - 85
60 - 62 62 - 69 69 - 74 74 - 76
70 - 74 74 - 84 84 - 89 89 - 91
STYLING PROPOSAL FOR SS20 OUTLET COLLECTION
VA46N8T8G
CUFF DROP V
RANGER GREEN
HEATHER
VN0A456BPII1
MN VANS CLASSIC
PO H COPEN
BLUE/WHIT
VN0A4BJBBLK1
MN TREECO 2-B
Black
VN0A3I6ROTW1
MN OLD SKOOL III
BAC Off The Wall
VN0A38CBOIM1
MN Chapman Stripe
(SUEDE CANVAS)F
VN0A4C2SIND1
MN PALMSTER
CREW (9- Indigo
VN0A4CUR84A
BOXED DROP CREW-B
BLUEPRINT
VN0A4DHAWHT1
ROSEDEN LS -
'WHITE
VN0A36WQTDA
(BY OTW CREW
BOYSRHUMBA RED/WHITE)
VN0A3IL3K4B1
Maddie Hi Canvas
Maue/white
VN0A346YQ6W1
SK8-MID REISSUE
V(Suede/Suiting)Racing Red
Disclaimer: Those information and visuals are for internal use and aim at informing VANS EMPLOYEES & STAFF ONLY.
THE LATEST FROM THE FAM
Program
UPDATES
Complete MEMBERS’ COUNTER 200.263
New Tiles – FAMUARY!
update Jan 20th
Famuary is 20 days of the coolest
giveaways!
One new reward everyday from
January 20 th to February 8 th
The perfect time to be part of
Vans Family.
STORE SHOUTOUT
VANS OUTLET SWINDON
THEY WON THE XMAS FLASH CAPTURE CONTEST!
Surprise and delight
moments
Our favorite in-store surprises
OUTLET LIVINGSTONE
We wanted to give the big shoe out to a customer on Christmas Eve as an
early Christmas present from Vans and we found our perfect candidate.
Michael and his family were kitted out in Vans gear and stocking up in the last
minute sales. The kids were so happy with the gift, but think Michael loved it
23
even more!
Surprise and delight
moments
Our favorite in-store surprises
LONDON BRENT CROSS
Martin and family have been coming in since we opened in March
last year, He has been a loyal customer and built a great repour
with the team here in Brent Cross. He is consistently excited to see
new product, how the store is doing and what family has to offer
each month! As an ex BMX'er Martins love for vans had started at a
young age and has truly rubbed off on his children who love visiting
the store. They were all over the moon to receive the size 66,
Martin came back the next day to let us know it is by the Christmas
tree and to redeem some of those precious family points
24
dic19 – MOLLY- MY FIRST PAIR OF VANS
STORIES WORTH
SHARING
my vans have see some tough
times and gone through some tear
and wear to be honest! I did a 12
mile sponsored walk in them so
they’ve been through about a foot
deep of mud and somehow
survived :) all the mud washed out
as well
dic19 - CIARA – MY FIRST PAIR OF VANS
My first pair of vans were
grey and I got them when I
was 8 or 9 I still have them
and I remember wearing
these all the time when I was
in holiday.
VANS
project
Week 42 results:
BEST STORE: BRIDGEND 19.5% (+1450 bps)
BEST DISTRICT: BENELUX 13.6% (+160 bps)
EMEA RESULTS YTD: 11.62% (+80 bps)
EMEA TARGET : 13%
VANS
project
Talking about CR…
What do I need to think about?
•Have I got enough Sales people on the floor at my
busiest days and times?
•Have I managed my breaks outside of peak hours?
•Is everyone really focused on the customers?
•Have I got a Sales Floor Coach on the selling floor
throughout the day?
•Does everyone know the conversion target for the
next 30 minutes?
•Is the Greeter doing a great job?
•Are we asking the right questions?
UPDATE
Hey Guys, great work done during the 2 days meeting in London last
week! We cannot wait to meet you all in Lisbon…we will smash !
STAY TUNED..
More to come !!
A Belfast Heart and Sole.
1% increase by next year?? Easy HEART
A Belfast Heart and Sole.
1% increase by next year?? Easy HEART
BENELUX
FRANCE
Chanel Thibaut
VANS Antwerp
1.98
Laurene Venier
VANS Bordeaux
1.68
Vincent van Boekhold
VANS Roermond
1.72
Elora Boucquillon
VANS One-Nation
1.70
UK NORTH
Chris
Sharp
Vans Edinburgh
1.71
UK MIDLANDS
Dylan
Chohan
VANS Birmingham
1.51
Uk LoNDoN
Hannah
Carter
Vans Bluewater
1.64
Devlin
McLaughlin
Vans Kildare
1.71
Cailin
Davey
VANS Clarks Village
1.60
Junaid
Mazzamal
Vans Wembley
1.63
1
UPT CHAMPIONS LEAGUE: DECEMBER WINNERS
GAS
Laura Bogad
VANS Vienna
1.80
POLAND
Ewelina Osumek
VANS Katowice
1.58
Kerstin Ehardt
VANS Parndorf
1.78
Aleksander Kos
VANS Warsaw Annopol
1.61
ITALY-CH
Monica Conforti
VANS Milan Buenos Aires
1.86
IBERIA
Nerea Zulueta
Vans San Sebastian H.
1.99
Alice Accardi
VANS Serravalle
2.39
Victor Esanu
VANS Alcochete
1.90
33
VANS MALL OF BERLIN
Taavi nailed it
and did a huge sale
at a total value of
574€!
VANS MILAN TICINESE
Eleonora
did a great
8 items sale
at a total value of
607€!
straight from the field
VaNS BoRDeAUx
Deborah rocks!
She did a great sale
at a total value of
435€
Super well done!!
VaNS ViCOlUNgO
Luca
did a huge
10 items sale
at a total value of
420€!
25
Dear store teams, as the VANS FAMILY is growing,
we come across more and more interesting job
opportunities within the family.
If you are interested in any of the open positions,
please share your story with your District Manager,
who will then follow up on your application. If you
have friends who are interested, please feel free to ask
them to send their CV to the DM.
STORE POSITION CONTRACT
Noventa di Piave
STORE MANAGER
FULL TIME
Serravalle, Edinburgh
ASSISTANT
STORE MANAGER
FULL TIME
Wembley, Oxford St., Camden
Cheshire Oaks, Carnaby, Cardiff
SUPERVISOR
FULL TIME
Bristol, Cardiff
SALES ASSOCIATE
PART TIME
For all Retail vacancies
We are really happy to share also the vacancies from
headquarters with you.
If you are interested in any of the open positions,
please share your interest with your District Manager,
and apply online clicking on the links provided.
If you have friends who are interested, please ask
them to apply online and mention your name in the
application in the “how do you hear about us” section!
LOCATION POSITION CONTRACT
NOTTINGHAM - UK
Customer Service Repr.
German Speaking
CLICK HERE
STABIO - CH
Jr Merchandising Manager
CLICK HERE
STABIO - CH
Marketplace Merchandiser
(1 Year Temporary Contract)
CLICK HERE
STABIO - CH
Planner Trainee Vans EMEA
(12 Months Internship)
CLICK HERE
2020
For all Office vacancies
STAY TUNED..
Drop us a note, we appreciate your feedback:
vans_retail_ops@vfc.com