PSI January 2020
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January 2020 – £4.00
@psimagazine
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Professional Security Installer
MEET THE
INSTALLER
Dean Gilbert of Ace
Security & Electrical
BETTER
BUSINESS
How to raise finances
PRODUCT
TEST
Bosch NDE-3503-AL
EDITOR’S
CHOICE
A look at the best
new products
RECOGNISING
BENEFITS
Breaking down the positives of facial analytics
Take a different route
this New Year.
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business with recurring revenue through
Enforcer, PyronixCloud and ProControl+.
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January 2020
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5 Editorial
Nobody predicted the scale of the result of the 2019
General Election, but whatever the reason for it, we now
have a clear path to Brexit in place. What does this mean
for the security industry?
6 Industry news
News and events from the security and fire industries
11 Appointments
A selection of this month’s movers and shakers
12 TESTED - Bosch NDE-3503-AL
The dome camera is put through its paces by an
independent reviewer
16 Editor’s Choice
The pick of the latest security products with information
from the manufacturers and handy QR codes to find out
more
19 On the face of it
The use of facial recognition technology still elicits
strong reactions in certain countries, but is it warranted
concern?
22 Expert 2020 visions (pt2)
Our expert Panel continues to give us predictions for the
year ahead
25 The inside story
A closer look at new technology from Ajax Systems
Breaking down the benefits
Although the use of facial recognition technology is under intense scrutiny
at the moment due to concerns about privacy and civil liberties, we talk to
an expert who believes that the advantages it offers far outweigh the
disadvantages
27 Meet the Installer
This month we meet Dean Gilbert of Ace Security and
Electrical in Loughton to talk about security life
30 Get ready for assessment
Discussing the End Point Assessment which apprentices
must pass in order to complete their apprenticeship
32 Memoirs of an installer
Mick Byron of Amthal Fire & Security looks back at his 50
years in the industry
34 Raising funds for business
Business finance has challenges – but there are always
ways to get past them
45 Fire supplement
The latest fire safety and technology installation
supplement compiled in association with the FIA
56 The PSi Directory
Your guide to vendors and service providers
CONTACTS
EDITOR Andy Clutton
Tel: 020 8295 8308
E-mail: andy.clutton@psimagazine.co.uk
Twitter: @SecurityDrum
DESIGN & PRODUCTION Matt Jarvis
Tel: 020 8295 8310 Fax: 0870 4292015
E-mail: matt.jarvis@proactivpubs.co.uk
ADVERTISEMENT DIRECTOR David Lewis
Tel: 020 8295 8309 Fax: 01322 292295
E-mail: david.lewis@proactivpubs.co.uk
DISPLAY ADVERTISING Paul Amura
Tel: 020 8295 8307 Fax: 01322 292295
E-mail: paul.amura@proactivpubs.co.uk
ADMINISTRATION Tracey Cole
Tel: 020 8295 8306 Fax: 01322 292295
E-mail: tracey.cole@proactivpubs.co.uk
MANAGING DIRECTOR Mark Quittenton
CHAIRMAN Larry O’Leary
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3
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EDITORIAL
Let’s get it on!
We continue our look at the year ahead this
month, however we now know the result of
the General Election and that the B-word
problem could soon be over...
Nobody predicted the result of the 2019 General Election.
The Prime Minister was gambling on getting the required
majority so that he could get his Brexit plan through
without the opposition parties simply voting against it and
further delaying the UK political landscape from moving on. The
fact that such a huge majority came in for Boris and against
Labour and the Lib Dems was a surprise to say the least. I did
find it interesting though that the losing sides blamed Brexit for
their defeats, yet it was their constant ‘Nay’ votes and calls for an
election that got us the December campaign in the first place.
What all of this means is that the business of Brexit can now
move forward at full speed with a promised date of 31st Jan being
proposed. For British business, and for those who do business
with Britain, this would hopefully be a relief - whether you are a
remainer or leaver you can at least be thankful that decisions can
now be made for the future of EU trading.
In the first few days of the Tory win the numbers were showing
that the market value of the top UK firms were up by £50bn
indicating that the financiers appear to be happy with the result,
so let’s hope we can get over the hurdles and start doing some
business and agreeing terms.
Recording the December PSI podcast I asked a couple of
security insiders what they expected to happen if/when Brexit
went through and they seemed to agree that nothing would really
change for the UK market and, while the early days of the
agreements were being set in place, those distributors with good
levels of stock would be fine. According to one expert though,
exporting could be a bit trickier.
The UK is such an important market for security technology
that none of the big overseas companies will play hard ball over
product so if you are an installer of imported cameras for
example it is unlikely that you’ll notice any dip in supply levels.
UK-based distributors have had Brexit on their minds since the
Referendum in 2016 meaning that preparations have been in
place for some time. So unlike the annual shortage of a certain
commodity at Xmas (apparently this year Christmas trees are in
short supply although you’d never know it) it’s unlikely that a
certain type of dome camera will become a rarity.
The 2019 election was full of political promises, if fulfilled,
then 2020 could be a year when markets enjoy a period of
stability and growth rather than continued uncertainty and being
in limbo over trade deals with our current partners.
Andy Clutton
EDITOR
5
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looking
for...
CCTVC
VT Access
Fire eiF
Intruder
Control
UK’S LARGEST
sales@oprema.co.uk
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INDUSTRY NEWS
In brief
ATG Access has announced
it will be joining with other
Hill & Smith Holdingsowned
companies,
Bristorm, Technocover,
Barkers Fencing, Hardstaff
Barriers and Parking
Facilities, to form new
security brand, HS Security.
Hikvision has announced a
new distribution agreement
in the UK with Mayflex, part
of the Sonepar Group, which
will see Mayflex offer the full
range of Hikvision products
as an authorised distributor
from January 2020.
Skills for Security announces two
new partnerships
Skills for Security is to partner with Kings
Secure Technologies and BMet College.
From 2020, Skills for Security will manage,
develop and deliver apprenticeship training
utilising Kings Secure Technologies’ training
facility in Bradford, with Kings apprentices
being the first to benefit from the new scheme.
Kelly Fisher, Chief Human Resources Officer,
Kings Secure Technologies said: “The Kings
Training Academy, delivered by Skills for
Security, will help to formalise the training
structure we already have in place and give our
apprentices a clear career path and route to
becoming fully trained, more confident and
providing long term prospects in the industry.”
Paxton welcomes degree
students to Open Day
Paxton recently opened its doors to over 100
degree students keen to find out more about
the opportunities offered through its
scholarship programme.
Students from the University of Brighton and
the University of Sussex studying engineering,
product design, maths, computing and physics
were invited to the Paxton Scholarship Open
Day ahead of the application process opening.
They were given a tour of Paxton’s technology
centre, shown its range of access control
products, heard from CEO Adam Stroud and had
It was also revealed this month that Skills for
Security and BMet College are launching a
partnership in a bid to make apprenticeship
training more accessible in the West Midlands.
The Fire and Security Apprenticeship threeyear
training course will see BMet deliver as
much of the programme as they can; including
health and safety, electrical principals and basic
installation. Where experience or resources are
lacking, specialist training will be delivered by
qualified fire and security tutors provided by
Skills for Security. College staff will also be
encouraged to attend classes and as a result
will gain CPD points.
David Scott, Managing Director, Skills for
Security said: “I couldn’t be happier to
announce a partnership between Skills for
Security and BMet. Not only will this allow
younger people to know what it means to work
as a fire and security engineer, it will also create
an industry full of opportunity and growth
which desperately needs skilled engineers.”
the opportunity to talk to its four current
scholars, who have just started their final year
at university following a paid work placement in
the summer. Visitors also met scholars from
previous years who have since taken up
permanent positions within the company.
Launched in 2017, the scholarship
programme is a direct partnership with both
universities. It offers four scholars £10,000
towards their final year university fees and a
three-month paid work placement where they
will take part in technology research projects
that will form the final year project of their
degree. They are given ongoing support and
use of Paxton’s facilities during this time.
CEO, Adam Stroud, said: “It was a pleasure
to welcome so many potential candidates to
this year’s open day. We hugely value the
relationship we have with both universities –
not only does it enable us to really support
and invest in our local community, it also
introduces us to so many talented people. The
global market for our security products is
growing rapidly and we need a constant influx
of smart and motivated team members.”
6
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Look no
further
Report shows 75% of workers
ignore fire alarms
Office workers are saying they don’t want to
look “stupid” by overreacting to fire alarms in
shared office spaces. A survey carried out by
Offices.co.uk asked a simple question – “If a fire
alarm sounds, what do you do?”
• 75% – would wait for someone else to react
• 15% – start to leave the building but not in
a hurry
• 10% – act immediately and leave the building
Those in flexible shared workspaces are the
least likely to react, as they are unfamiliar with
the building, fire alarm test schedules and other
people.
“People don’t like to look a fool – and in new
buildings or ones they aren’t familiar with, they
look to co-workers for action before making a
move. The problem is this can take up to two
minutes to happen,” says Jonathan Ratcliffe
from Offices.co.uk.
The survey of 2,060 office workers across the
UK found that it’s perhaps the delay in action
that is the most worrying thing
When asked “How long before you leave the
building when a fire alarm sounds”, the results
were:
• 28% – less than 1 minute
• 34% – between 1 and 2 minutes
• 38% – more than 2 minutes
Some reasons for not acting on a fire alarm
included:
• It’s likely to be a test
• Someone accidentally set it off
• It’s always going off
“We need to drill it into office providers,
especially new flexible offices, that an alarm
sounding means GO, however with a more
flexible approach to office space and fire drills,
maybe this needs a rethink?” Jonathan
concludes.
Dycon expands Welsh
manufacturing capability
Dycon Power Solutions has reached an
agreement with DTR Mouldings to acquire and
move all of its production into Dycon Power
Solutions’ Mountain Ash manufacturing plant
in Wales.
DTR Mouldings current Director, Derek
Ballam, will be joining Dycon to oversee and
run the plastics operation providing an
experienced point of contact for both existing
and new customers. There will be no
interruptions in supply during the changeover
and no price increases are envisaged.
As DTR manufactures parts that are used in
Dycon’s power units, this new arrangement is
ideal for the two companies. With its new
investment in the plastics business and new
machinery, Dycon sees an opportunity to
increase production for existing customers and
to develop new business opportunities both at
home and abroad.
Oprema accredited with ISO 9001
certification following audit
Oprema has been accredited ISO 9001
certification for its Quality
Management Systems (QMS)
following a two-day audit.
Established by the
International Organisation for
Standardisation (ISO), the ISO
9001:2015 standard provides a
framework for an organisation’s
QMS built around the concept of
continual improvement. Having an
effective QMS in place helps provide focus to a
business and allows the organisation to identify
and certify the key processes that will maintain
and improve the quality of procedures.
Ross Hawkins, Operations Director at
Oprema commented on the accreditation: “We
are pleased to have passed the rigorous
company-wide audit and achieved
ISO9001 accreditation. This is a
great achievement for us, we are
continuously working to provide
the best service for our
customers and this accreditation
reflects this. To receive the news of
the accreditation now is a fantastic
way to end 2019, this has not only
enhanced our internal management and
operational processes but will also improve
our competitive standing.”
8
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Almost 7 out of 10 cameras need firmware
updating to avoid cyber risk
Outdated camera firmware, and failing to change default
passwords present some of the biggest weaknesses in
cybersecurity defence says a new report. As the number of
interconnected security devices keeps on growing, keeping
pace with the latest updates can be tricky and very timeconsuming.
According to research conducted by Genetec as many as
68.4%, or almost 7 out of 10, cameras are currently running
out of date firmware.
Installing the latest firmware is not just about accessing
new features, warns Genetec, it ensures the latest
cybersecurity protection measures are implemented as soon
as they become available, a crucial step in ensuring an
organisation’s resilience against cyber-attacks.
“Our primary research data points to the fact that more
than half of the cameras with out of date firmware (53.9%)
contain known cyber security vulnerabilities. By extrapolating
this to an average security network, nearly four out of every
ten cameras are vulnerable to a cyber-attack,” said Mathieu
Chevalier, Lead Security Architect at Genetec.
The research also showed that nearly 1 in 4 organisations
(23%) fail to use unique passwords, relying instead on the
same password across all cameras from the same
manufacturer, leaving an easy point of entry for hackers once
only one camera has been compromised.
Until recently, IP cameras came with default security
settings, including admin login information that is often
publicly available on the manufacturers’ websites. While
most camera manufacturers now request users to set up a
new password and admin credentials at installation,
businesses, cities and government organisations with older
equipment never updated their passwords, potentially
compromising the other critical data and systems that reside
on their network.
“Unfortunately, our research shows that the “set it and
forget it” mentality remains prevalent – putting an entire
organisation’s security and people’s privacy at risk. All it
takes is one camera with obsolete firmware or a default
password to create a foothold for an attacker to compromise
the whole network,” added Mathieu Chevalier. “It is critical
that organisations should be as proactive in the update of
their physical security systems as they are in updating their
IT networks.”
The research was conducted on a sample of 44,763
cameras connected to systems that are part of the Genetec
opt-in product improvement programme.
PSI Editor Andy Clutton talked to Mathieu Chevalier about the
report in the December 2019 PSI Security News Podcast available
from Spotify, Spreaker, Castbox and via the PSI website.
THE BOTTOM LINE
IN ASSOCIATION WITH CSL
The interview that gets
the facts from the top
This month Simon Banks looks
through the most memorable quotes
from the Bottom Line interviews of
the last 12 months.
Matthew Tolkien, Group Sales Director, BusinessWatch
If the client doesn’t know there is a problem until we have managed
and controlled it, that’s world class service.
Ben Edwards, Protective Intelligence Manager – EMEA, Facebook
As we enter further into the digital age, it is paramount that the
modern-day physical security professional understands cyber security.
Roman Cooper, Executive Director, Allcooper Group
We need to embrace new technologies but keep focused on what we
are ultimately trying to achieve, as well as ensure it will be the best
long-term solution for our customers.
Mike Reddington, Chief Executive, BSIA
Advising our members is vital and we actively encourage engagement
to understand these changes and provide input in the direction and
development of standards within the professional security industry.
Kassir Hussain Kayani, Chief Technical Officer, CSL
No matter how big or small, the key take outs for me have been to
give customers a great product or service wrapped in a good
customer experience.
Jim Ludwig, Managing Director, Texecom
Technology trends only move in one direction, and we have a
responsibility to support the professional engineering community
along this path.
Stephen Adams, Chief Executive, BAFE
BAFE has evolved into the important role of monitoring competency of
installers and maintainers of multiple services within the fire safety arena.
Craig De-Lara, Sales and Marketing Director, Qube Total Solutions
As the consumer demands more, developers, manufacturers and tech
enthusiasts continue to push the boundaries of innovation and as such
the opportunities are endless for an open minded, dynamic and
adventurous monitoring provider
Chris Hanks, Chairman, National Security Inspectorate (NSI)
There’s no hiding from the fact that security now holds third place in
the focus of the insurance sector, after flooding and fire.
Jonathan Parker, Managing Director, EDSB Group of Companies
We have always focused on Fire Compliance and our clients trust our
business to protect their estates and to keep them compliant.
Sarah Staff, Head of SaferCash
SaferCash maintains the only national database for all CViT attacks
and suspicious incidents, whilst also providing a direct link between
Law Enforcement and the Industry via liaison officers.
YOU SAID IT!
“Great Products, Great Customer Service.”
Jason Horsfall (Eltech Electrical) – LinkedIn Post – 26th Nov
Tweet us @CSLGroupLtd
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9
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TEST
PRODUCT TEST
Bosch NDE-3503-AL
used as a drilling template than the supplied
sticker.
Two rubber grommets in the base of the dome
can be used to feed the network and any
additional cables into the unit. Additional sealing
will probably be necessary in this area to prevent
moisture ingress when mounted externally. An
additional note in the box suggests minimum
cable diameters of “4.5mm for the single hole
grommet and 2.5mm for the two-hole grommet.
The camera module is mounted on a “U”
shaped bracket that can be rotated for horizontal
positioning; two crosshead screws on either side
of the bracket can be released to adjust the
vertical angle of view. Idents on the chassis show
angles for use in site layout calculations.
A regular switch or injector PoE port can be
used to power and communicate with the camera
with a typical demand of 3.5W and a maximum of
10.5W.
What’s in the box?
Dome camera
Quick install guide
Wall plugs and screws
Security Torx driver
Drilling template
This fixed dome
camera is impact
resistant to IK10 with
IP66 protection rating
and has a 1/2.9”
5MP CMOS sensor,
3.2 to 10mm
motorised lens and a
range of “Essential”
video analytic
functions
Part of the Bosch Flexidome IP 3000i IR
range, this fixed dome camera is impact
resistant to IK10 with IP66 protection rating
and has a 1/2.9” 5MP CMOS sensor, 3.2 to 10mm
motorised lens and a range of “Essential” video
analytic functions. It has a diameter of 137mm
and height of 122.5mm. It has an operating
temperature of -30°C to +50°C.
Getting started
There is very little information supplied with the
dome; the Quick Install Guide simply shows
mounting instructions in pictorial form. An
Operation Manual for the 3000i range can be
downloaded from the Bosch website and this
gives comprehensive information on
configuration.
To gain access, the dome cover must first be
removed by loosening three captive Torx security
screws. This gives access to the connections; an
RJ45 for PoE network, a 2-pole connector for
optional 12V power and a 6 way connector for
audio and alarm inputs and outputs. These
connectors are removable for ease of access, but
the screws do require a very small terminal driver
to secure the cables. A reset switch in the base
plate can be used to restore factory defaults.
The camera uses a fixed mounting plate which
again uses three captive Torx screws to secure the
dome to it. In practice, this is more likely to be
Operation
DHCP is enabled by default so the camera is
relatively easy to locate on a network or can be
easily “discovered” using the Bosch IP Helper tool
that helpfully can be run directly from the website
without installation onto the PC. The camera
network identifies as a VCS Video device (the
Bosch acquisition) from its MAC address.
At first connection a Device security screen
requests a “service” password to be set. This
must be at least 8 characters and include at least
1 number, 1 special character and use upper and
lower case. Once set you can connect to the
camera following a Warning message to check
that the time is set to your current location.
Accepting this takes you directly to the Date/Time
configuration page where the camera time can be
manually set, synced to the PC or an NTP address
entered.
The main browser screen has top line tabs for
Live and Playback images at the left and to the
right are options for Configuration, Dashboard,
Links, Logout and Help (?). These are suitably
intuitive to use with the Configuration option
taking you into the camera’s Menu system, the
Dashboard shows the operational status and
Links takes you to the relevant website page if
internet access is available, where you can
download programmes such as a Project assistant
(Planning and configuring projects), Video
Security Clients (Up to 16 cameras and sites),
Configuration Manager (for system
12 www.psimagazine.co.uk
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TEST
(continued from p12)
configuration and license management) and IP
Helper (Scan for and configure devices and
storage).
While the Operation Manual does only state
that IE11 or later browsers should be used, at first
connection using an Edge browser on Windows 10
an immediate image was shown but with a few
seconds latency. With significant scene changes
there was a tendency for the camera to simply
keep playing a short sequence of approximately 5
seconds. This could be stopped by switching the
stream momentarily.
Good results were obtained with Firefox and
Chrome. For best results the ActiveX component
should be downloaded from the website and
installed, this is also essential for VCA
configuration.
Menu options
The configuration menu options are provided in a
tree structure on the left of the screen as follows:
General: Camera identification, User
Management, Date / Time, Display Stamping,
GB/T28181 (Chinese standard for Information
transmission)
Web Interface: Appearance, Live Functions
Camera: Installer menu & Positioning, Color, ALC,
Enhance, Encoder (Profile, Streams, Statistics &
Regions), Privacy Masks, Audio, Pixel Counter
Recording: Storage Management, Recording
Profiles, Maximum Retention, Recording
(Scheduler, Status & Statistics), Image
Posting, SD Card Status
Alarm: Alarm Connections, VCA, Audio
Alarm, Alarm E-Mail, Alarm Task Editor
Interfaces: Alarm Inputs, Alarm Outputs
Network: Network Services, Network Access,
DynDNS, Advanced, Network Management,
Multicast, Accounts, IPv4 Filter
Service: Maintenance, Licenses, Certificates,
Logging, System Overview
The menu structure gives very flexible control
over all camera features, information such as the
Dashboard display can be inhibited from the
browser view if required. Only Stream 1 supports
the maximum rate of 3072 x 1728 (5.3MP) at up to
20 fps, Stream 2 can be a copy of Stream 1 or SD,
D1 or SD ROI. Stream 3 the M-JPEG stream, is
defaulted at “Best possible” or from 2992 x 1680
to 256 x 144 in 8 steps. H.264 and H.265
compression standards are supported.
The camera’s rule based analytic functions
provide metadata that is used by the Bosch
recorders or Video Management Systems to
enhance the search process and quickly retrieve
data.
Up to 8 privacy zones can be
configured and up to 8 encoder
regions can be defined to improve
bandwidth utilisation. Audio input
and output channels are provided
Local recordings can be made to an optional
MicroSD memory card with a stated maximum
capacity of 2TB and the camera supports
recording to iSCSI media. Retention time and
scheduling are all selectable.
Performance
The camera has good colour rendition and natural
appearance with a high level of image detail as
you would expect from a 5MP sensor. With some
very brightly lit external scenes, there was a
tendency for the image to appear with low overall
contrast, this was found to be due to the wide
dynamic range setting being on by default.
Turning this off and adjustments to the related
exposure settings improved the image. The
sensor is specified as being 101dB range with
120dB on high dynamic setting so this is probably
a digitally enhanced feature.
The lens has a horizontal viewing range from
89° wide to 30° telephoto. The lens wizard allows
the zoom position to be set and focus adjusted to
suit.
The camera can provide colour images
to below 1 Lux albeit with video noise
and its 3 infrared 850nm LEDs allows
illumination of subjects to 30 metres
with its switchable IR filter removed. The
light changeover point is variable. The
specification states the Colour sensitivity as 0.379
Lux and monochrome as 0.042 Lux.
Up to 8 privacy zones can be configured and up
to 8 encoder regions can be defined to improve
bandwidth utilisation. Audio input and output
channels are provided.
The camera conforms to ONVIF profiles S, G
and T.
Conclusion
A very capable dome camera with a wide range of
configuration options.
8.5 out of 10
NOTE: This PSI Product Test was carried out by an
independent third party, not editorial staff.
The manufacturer had no input in the review or the
final result
14
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EDITOR’S CHOICE
IP access control
introduced to the UK
market
Allegion UK has
launched the ISONAS
Pure IP family of
access control
solutions in the UK.
Patented reader controllers
eliminate the need for control panels
at every door, removing wiring and
power supplies – meaning it is simple
to install. By utilising standard
category cabling installation time is
reduced.
Built in Bluetooth Low Energy
enables the door to be configured
directly from smartphones and
tablets. This permits them to be
installed, managed and monitored
remotely from one single device. Pure
IP hardware also eliminates the need
for a physical card, allowing
organisations to manage an unlimited
number of credentials and manage
access control in real-time.
www.allegion.co.uk
Box camera with built-in video
and audio analytics
The Wisenet X-Lite XNZ-L6320 camera is equipped
with a 32x optical motorised varifocal lens with
auto focus and is a direct replacement for the
Wisenet SNZ-6320 zoom box camera.
The Wisenet XNZ-L6320 is a true day/night
camera with a removable infrared cut filter (ICR)
which benefits from enhanced Wide Dynamic
Range (WDR) which performs at up to 120dB, to
produce clear images from scenes containing a
challenging mix of bright and dark areas. Unlike
conventional WDR which captures images by
taking two frames taken at different exposures,
the Wisenet XNZ-L6320 utilises four frames
captured at different exposure levels to produce a
clearer image.
Key features include: support for H.265, H.264
and MJPEG compression, as well as WiseStream II,
built-in Intelligent Video Analytics (IVA) and sound
classification audio analytics.
www.hanwha-security.eu
Starter kit for multi-camera
search capabilities
The BriefCam RapidReview Starter
Kit is based on the RapidReview
product, with support for Video
Synopsis, multi-camera search
capabilities including 27 classes and attributes,
as well as colour, size, speed, path, direction,
and dwell time, face recognition and
appearance similarity. Collaborative case
management organises all video assets of an
investigation to further accelerate and optimise
the video review process. Visual layers support
activity level, dwell time, common paths and
background changes, round out an everincreasing
set of hundreds of search
combinations for accelerating video
investigations.
www.briefcam.com
New drone detection system
protects restricted areas
Context Information
Security has
developed a
lightweight drone
detection system
capable of
detecting drones
being used for
surveillance,
smuggling and
drone enabled
cyber-attacks
against wireless
networks. The
scalable, solarpowered
Copthorne
system is a passive, cloud-based sensor
network, capable of detecting drones and their
controllers within or around restricted areas.
The scanner looks for radio frequency signals
in bands used by drones. With hardware
accelerated processing it can discriminate a
drone from benign wireless signals at a range up
to two kilometres, reportedly even in noisy radio
environments. Geo-location is performed once
the signal is within range of two or
more radios with the accuracy
determined by the number of
radios and local environment.
www.contextis.com
NOTE: All technical specifications listed
are provided by manufacturers
16
www.psimagazine.co.uk
EDITOR’S CHOICE
The security industry is busy and complex, so it’s easy to miss
new products and services as they get lost in day-to-day
activities. Every now and again, certain products grab our
attention so here we take a look at a few of the products we
think you won’t want to miss this month.
Finger touch control readers
expand range
Honeywell has expanded its OmniAssure access
control reader product line with the launch of the
OmniAssure Touch access control solution.
OmniAssure Touch provides security against
credential cloning and reader tampering, increases
operator productivity when deploying mobile
credentials, and is interoperable with a range of
credential technologies and panel communication
protocols. The passive intent access control
readers reportedly help people get into an area
faster – just with the touch of a finger – no swiping
of a card or a phone is necessary.
Easy to configure, the system leverages the
Honeywell Utility app which allows installers to
configure the readers in the field or wherever they
use the app. www.honeywell.com
Biometrics now incorporated
into access system
A new firmware update for Inner Range’s access
control system Inception means users can present
biometric credentials as well as traditional access
cards to gain entry.
Facial recognition, fingerprint scans and iris
scans can all now be used as access credentials
and this allows for more advanced security
configurations for clients. For example, during
office hours users could present either a face
scan, or card or PIN to access a building but afterhours
facial recognition is revoked and users must
present both a card and PIN.
Inception users can also present virtual
credentials on their mobile phones via a REST API
protocol to gain entry, in another addition to the
system. The REST API protocol is version 4.
innerrange.co.uk
All-in-one Grade C fire alarm kit is launched
C-TEC has launched Hush ActiV a BS 5839-6 Grade C domestic fire alarm
kit.
Designed to increase the level of fire protection in flats, apartments and
high-rise residential buildings, each kit contains everything needed to
create a LD2 standalone conventional fire alarm system in an individual
dwelling.
A feature of Hush ActiV is its accessibility. Residents are provided with
detection, alarm, silencing and test facilities at light-switch level so they
can test their own devices, be alerted to system faults and hush any false
alarms. In addition, the fact that the Controller’s HUSH and TEST buttons
can be operated whilst standing or sitting in a wheelchair at floor level
helps facilitate full compliance with the Equality Act.
Hush ActiV reportedly offers up to a 50% reduction in the mains power
of a typical Grade D system, less plastic and one replaceable lithium-ion
battery per system (providing over 72 hours standby).
Each kit contains a Controller, 24V PSU, ActiV multisensor,
heat detector, three detector bases and base
sounder. Additional ActiV detection and alarm devices are available to accommodate larger systems or systems requiring
LD1 coverage. www.c-tec.com
www.psimagazine.co.uk
17
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FACIAL RECOGNITION
Keeping a straight face
Although the use of facial recognition technology is under intense scrutiny
at the moment due to concerns about privacy and civil liberties, Bill Hobbs,
Global Vice President at 3xLOGIC, believes that the advantages it offers far
outweigh the disadvantages.
The use of biometric technology has gathered
momentum over the last decade and we are
now at a point where the ability to identify
and analyse human body characteristics is
considered the norm. However, the use of facial
recognition technology still elicits strong
reactions in certain countries.
Many of the concerns surrounding this issue
are reminiscent of that directed at CCTV in the
early years of its introduction and, when
considering facial recognition, it is worth bearing
in mind that people around the world are already
monitored and recorded by a huge network of
overt and covert surveillance technology.
According to the British Security Industry
Association (BSIA) there are up to six million CCTV
surveillance cameras in the UK alone – this works
out at around one for every 11 people. Just as
noteworthy is the fact that the use of this
technology is generally accepted, with a study by
the CCTV User Group revealing that 86 per cent of
people back its use in public spaces so long as
adequate safeguards are in place.
As opposed to early efforts with facial
recognition, which attempted to classify physical
characteristics such as race or ethnicity, the
modern-day technology looks to identify an
individual who is part of a Person of Interest (POI)
database. Non-matches can be quickly
disregarded, and the images discarded as not of
interest, while a POI match can be used to alert
the right party of their presence in a specified
area or region of interest.
Health Check
While the debate rumbles on, there is more than
meets the eye with facial recognition technology
and it is proving to have significant benefits
across a wide range of applications – such as the
healthcare sector.
Within hospitals and other healthcare
environments, as well as making these types of
buildings more secure, facial recognition is also
having a positive impact on patient care. It can be
used to identify, locate and track staff, patients
and visitors, ensuring that only authorised
personnel have access to certain areas and
restricted locations. Facial Recognition can also
be used to verify who is in a room before
displaying patient health information on video
screens - thus avoiding privacy concerns and
regulations.
With such a high percentage of vulnerable
people in a healthcare setting, security personnel
can use this technology to monitor any
individuals entering a building. They can compare
them with those on a pre-defined POI list to
detect anyone who might pose a threat, such as
drug abusers or imposters posing as patients.
Similarly, known disruptive individuals that are no
longer admitted to a hospital due to their
behaviour can be stopped at the door. Just as
importantly, facial recognition can be used to
improve operational processes such as the
patient checking-in process, which can provide
relevant on-screen information, reduce paperwork
and free up valuable human resources.
Patient monitoring and diagnosis is an area
where things are getting very exciting. Technology
has been developed by Yokohama City University
Hospital to monitor patients with high-risk
behaviour and detect when they have carried out
a potentially self-harmful action, such as
accidentally removing a cannula.
It could also help could address issues around
limited staff resources that make it difficult to
physically observe a high number of critically ill
patients.
While the debate
rumbles on, there is
more than meets the
eye with facial
recognition
technology and it is
proving to have
significant benefits
across a wide range
of applications
www.psimagazine.co.uk
19
FACIAL RECOGNITION
Within hospitals and
other healthcare
environments, as well
as making these
types of buildings
more secure, facial
recognition is also
having a positive
impact on patient
care
(from previous page)
Meanwhile, facial recognition is also being
used to diagnose diseases and genetic conditions
through the analysis of facial expressions.
Centre forward
Another good example of where facial recognition
is thriving is data centres. Data centres are the
hidden heroes of our connected world and
protecting the information stored within them is
vital in the battle against cybercrime. Without
proper security measures in place, if data is lost
or stolen organisations may face heavy fines
through the General Data Protection Regulation
(GDPR), as well as loss of revenue and
immeasurable reputational damage.
A data centre security strategy usually takes
the form of a multi-layered approach that includes
a range of technology that monitors and controls
access both into and within the premises. Many
data centre managers require a means of
protecting equipment access using something
more than just a password, which is why facial
recognition is proving popular to ensure only
authorised individuals gain access to restricted
areas. This technology also enables organisations
to introduce dual authentication to legacy access
control systems, without needing a wholesale
upgrade of their existing reader infrastructure.
Strengthening employee and third-party visitor
identification procedures through the
implementation of facial recognition technology
in this way also mitigates against the risks of card
pass-back, card loss and access by unauthorised
individuals.
Retail therapy
The British Retail Consortium’s (BRC) 2019 Retail
Crime Survey revealed that in the course of the
previous year 115 employees were attacked at
work every day. Not only does this trend mean
that retail staff are under increasing danger while
carrying out their duties, the negative publicity
surrounding such incidents can deter law abiding
customers from visiting certain shops with high
rates of violence.
There is no room for error when it comes to
employee safety and, as part of a defined
corporate social responsibility strategy and
occupational health and safety management
system, measures should be put in place to tackle
the risk of violence. Facial recognition technology
can help with the early identification of known
offenders, allowing in-store manned guarding
personnel to act quickly and effectively.
The rise in experiential retailing means that
shoppers who still choose to visit stores are
increasingly looking for an end-to-end connected
experience. Facial recognition means that tailored
electronic advertisements and relevant points of
sale can be created to fashion a personalised
retail experience. Identifying high value
customers quickly can lead to enhanced customer
service thereby improving the customer
experience and increasing sales. Facial
Recognition technology can also assist in
validating other shopper analytics such as
footfall, customer movement through a store, and
traffic hot-spots in the retail environment.
Calm and measured
These types of applications have lead to
significant growth trends for facial recognition
and this was highlighted in a recent study by
MarketsandMarkets, which stated that the global
facial recognition market is expected to grow from
$3.2bn in 2019 to $7bn by 2024, at a CAGR of 16.6
per cent during this period. Consequently, it’s
important to ensure that innovation is not stifled
in order for this technology to reach its full
potential.
There are, of course, justifiable concerns about
the use of facial recognition technology, which
must be addressed. As a result, those
manufacturing, installing and using it must do
more to address the prevailing negative
perception amongst the public and allay fears
about how personal data is collected, processed,
stored and distributed. As the examples outlined
clearly demonstrate, it has massive potential in
terms of not only creating safe and secure
environments, but also keeping people happier
and healthier. Security installers therefore have a
pivotal role to play in creating a positive
framework for its use that will drive consent and
acceptance.
20
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NOT ALL COMPANIES
2020 VISION
A CLEAR FOCUS WITH DVS
2 0 2 0 V I S I O N
PANEL
2020 vision for security (pt.2)
Last month we asked the PSI Panel for its predictions for
2020 and had so many responses we’ve had to run the
article over two months. Here is part two...
Following on from the responses we had last
time out (see Panel in PSI December 2019)
we have a few more expert predictions for
the year ahead. By the time you read this you
will know the result of the General Election, but
we didn’t give our responders the opportunity to
wait and see what happened! Therefore, here
are their pre-vote thoughts:
Ross Wilks -
Vanderbilt
We will see more and more
dealers and integrators
embrace the service-based
model that the cloud provides
(along with the recurring
revenue model, as well). The
ability to control and monitor the health of a
security system remotely is driving this demand
as security leaders try to keep up with the
threats their organisations face on a daily basis.
With regard to technology trends and
demand, mobile credentials remain an ongoing
trend, along with biometric access control and
Bluetooth technology. Business will continue to
grow in our target markets, with significant
growth in the Middle East as new construction
drives the need for robust security technologies.
One of the most significant opportunities within
the market right now is concerning the size of
business. While enterprise customers are
always a big target for companies, some forget
the small-to-medium-sized business (SMB)
market, which is growing and providing a lot of
demand for solutions that fit within the scope
and budget of these organisations.
Three years ago, we saw this was a trend and
took steps to deliver some SMB-focused
solutions to help bridge this gap, including
ACT365, which is a cloud-based access control
and video management tool that helps provide
an access control management system that can
“While enterprise customers are always a big target for
companies, some forget the small-to-medium-sized business
(SMB) market, which is growing and providing a lot of
demand for solutions”
be remotely managed through a web-based
platform, making it ideal for customers in this
market.
Buzz Coates -
Norbain
I feel 2020 will see an even
greater emphasis on Cyber
security in the Security
Industry. More manufacturers
will see the benefit of ‘Secure
by Default’ with the work from
the Surveillance Camera Commissioner, and the
ongoing work with Secure by Design and Secure
by Install will only increase the awareness and
ensure better data protection in line with GDPR.
Facial Recognition is another major topic and I
can see that this technology will be adopted
more in the near future. With the Police being
stretched and ‘low crime’ not being the focus,
more retailers etc will turn to AFR to deter would
be criminals and protect their assets.
Integration of CCTV/Access/Intruder/ANPR
and audio (including home automation) will also
be a trend that increases next year. We have
seen a focus on integration in the last year as
users strive to ensure greater ROI and smarter
systems to ensure better operational
requirements and less time spent on incident
retrieval across the individual components.
Steve Bumphrey -
Traka
Understanding current
physical security trends is
imperative, but in 2020, there
will equally be a need to
understand sector-specific
requirements and individual
channel needs for protection of people,
equipment and buildings.
Security will need to step up its proactive
approach to smart solutions, which is evolving
at an astonishing speed and showing no signs
of decreasing. Speed of technology and service,
without compromising quality really will be key
to success.
Nowhere can this be seen more than in the
retail sector. At time of writing, we are
witnessing the final days of Mothercare on our
high street, and sadly, there will undoubtedly be
more big names that fall by the wayside in the
22
www.psimagazine.co.uk
year to come (Clintons Cards is in the headlines
as a high street favourite ‘at risk’.)
Whilst it may look doom and gloom, retailers
do have cause for optimism, especially those
embracing change and introducing processes
that can provide a better customer experience.
We have already seen this with our work with
leading high street favourites, individually
embracing digital technology within its store
operations. This is through the complete
process from warehouse and distribution
centres operating at maximum efficiency to fulfil
customer orders to ensuring customer-facing
teams have instant access to fast working
intelligent technology.
Retail isn’t the only sector that will benefit
from the smart evolution continuing to take
shape in 2020. Another seemingly challenging
environment is the automotive market,
especially next year as electric vehicle sales
start to gain momentum. Here again, behind
the scenes, operational changes are where
security assets and intelligent management
solutions will be imperative.
What these examples also demonstrate is
the continuing importance of integration, where
systems allow complete site control, centralised
site visibility and real-time monitoring, ensuring
situational awareness for all assets on both
local and remote sites, safely and securely on a
24/7 basis.
Such an all-encompassing solution will be
integral for the prison and custodial sector,
which is under incredible pressure to modernise
and embrace new technologies as it strives to
meet burgeoning demands, both in the public
and private sector.
In summary, just these three sector examples
demonstrate how 2020 offers an intricate
opportunity for security to embrace advances in
smart technology. But it is our responsibility as
an industry to deliver specific requirements on
how best to benefit from these developments.
With this in mind, I do believe businesses
and the economy will gain confidence towards
the end of 2020, and see the opportunity to
engage with suppliers and seek out valueadded
solutions. This is not only to enhance
offerings but also present combined solutions
to add efficiencies into their own processes.
“I do believe
businesses and the
economy will gain
confidence towards
the end of 2020, and
see the opportunity to
engage with suppliers
and seek out valueadded
solutions”
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INSIDE STORY
Going beyond security
We take a look at a series of new products launched this month by Ajax Systems
The new products introduced by Ajax this
month include MotionCam, a motion
detector with photo verification of alarms,
and the updated OS Malevich 2.8 which includes
automation scenarios, smart home remote control
Button, and Multi-Rex that enables protection of
huge facilities.
The new devices and updates have been
designed to eliminate violation of privacy by
traditional video cameras, combine security
equipment and smart home into a single system
and to ensure coverage of large facilities with a
single wireless security system.
Safe verification
MotionCam has been launched to address the
problem of unverified alarms and security patrol
calls by false alarms. Whenever the detector spots
an intrusion, it takes several photos so that the
owner and the security company can be convinced
whether there is a real intrusion or the alarm has
occurred due to simple oversights, hyperactive
pets, or incorrect installation of the detector.
Ajax developed a new Wings radio protocol for
the detector to guarantee transmission of images
in less than nine seconds to a distance of 1,700
meters with batteries in the detector reportedly
lasting up to 4 years. All data is encrypted when
transmitted and stored, and images are not
processed or analysed by anyone. Alarms are
transmitted through the Ajax’s main Jeweller radio
protocol without any interference.
Automate routines
The updated OS Malevich 2.8 enables system
users to automate their routine actions: e.g.,
security scheduling, managing home and office
appliances, or counteracting any force majeure
circumstances.
Examples (launching in beta version) include:
Scheduled night mode — arms the perimeter
of the property and protects the family while they
sleep.
Automatic doors and roller shutters — the
scenario rules out the situations when employees
forget to lower the roller shutters or lock the door.
Flood prevention system — detectors identify
a pipe breakage and dishwasher leaks from the
first drops. An activated Scenario can
automatically shut down running water to prevent
flooding.
For the convenient usage of scenarios, Ajax
has expanded the functionality of its wireless
panic button. The “Button” now supports two
modes: regular Panic Mode and Control Mode
that will let users run different scenarios. With a
single click, they will be able to turn off the lights,
switch on/off home appliances, lower the roller
blinds or open the gate.
Multi-Rex
It is now possible to connect up to 5 ReX range
extenders to one Ajax control panel. The coverage
area has increased from 12 km² to 45 km² so with
a single system, and without any complex
restructuring, thus secure an office building, a
factory with concrete floors, a farm with many
buildings and a vast territory, etc. ReX enhances
the autonomy of the security system and
increases its reliability. Each range extender
combines the connected detectors into an
independent subsystem. If communication with
the hub is lost, ReX will take over facility
protection.
PSI spoke with Alexander Konotopskyi, CEO, and
Valentyn Hrytsenko, CMO at Ajax Systems to find
out more about the technology:
What is the thinking behind the launches?
"For a long time, security system and home
automation have been believed to be two
different things. We’ve started merging these
conceptions to ensure a range of automation and
protection capabilities in one solution.
Whenever the
detector spots an
intrusion, it takes
several photos so that
the owner and the
security company can
be convinced whether
there is a real
intrusion
www.psimagazine.co.uk
25
INSIDE STORY
(from previous page)
We’ve managed to elevate the
informative nature of our system
to a whole new level while
preserving the best practices for
installation
What is new about Wings?
“Fast photo transmission at a distance of 1700
meters with phenomenal energy efficiency is
magic that was previously unavailable on the
market. We’ve managed to boost the informative
quality of the system to the next level and
preserve the familiar user experience at the same
time.
We’ve managed to elevate the informative nature
of our system to a whole new level while
preserving the best practices for installation. The
goal of the new operating system release for
example is to automate the user’s routines in the
app and train the Ajax system to resist the threats
autonomously.”
What’s next for the technology?
“Our next big focus will be to dive deeper into the
climate control and lighting automation. We’ve
formed a dedicated R&D team to develop the
smart home functionality further.
Within the next two years, we’re
planning to significantly expand
the model range of automation
devices.”
26
www.psimagazine.co.uk
together raising standards
Meet the installer
What would be a typical project for you?
I do not believe you can define a typical project;
every project is treated in the same way at Ace.
Focus on the requirements, deliver results and
build long-term relationships. As a company we
have grown year-upon-year in our specialist area
of fire and security systems.
What is the best thing about working in
security?
I have been in the security industry for 30+ years
and I’m still learning. It’s been amazing seeing
innovations throughout the years. The dedication
does pay off and I have the utmost respect and
appreciation for anyone wishing to pursue a
career in the fire and security industry.
Security life with Dean Gilbert of
Ace Security and Electrical
Name: Dean Gilbert
Job title: General Manager
Time in security/fire: 30+ years
Company: Ace Security and Electrical
Location: Head Office in Loughton, Essex, satellite
offices in London, Chelmsford and Braintree
Areas of expertise: Design, installation and
maintenance of electronic fire and security
products. We are proud of our reputation for
providing outstanding customer service and
satisfaction which we have earned over the past
35+ years.
Accreditations: NSI Gold, BAFE, NIC EIC, BSIA,
Constructionline, FIA
Is third party accreditation beneficial to
you?
This is absolutely paramount to our company and
to the industry. The NSI high standards ensure we
are all kept focused and our customers see the
benefits from working with an approved company.
Do you think there is a skills shortage in
the industry? Any trouble recruiting?
The skills shortage has been a problem for many
years and I do not see this changing for the
foreseeable future. We need raise the profile of
our industry and promote it “bigger and better”.
How many younger workers are aware of our
industry and what this offers? We have taken on
apprentices since 1986 and some of our
apprentices have gone on to be successful in their
own right within Ace. Presently we have two
apprentices who joined us this summer and we
are looking forward to continue this tradition.
Are there any common requests from
customers that give you problems?
It’s always the same one; when a customer
accepts a quote and want the work done like
yesterday! I’m sure we will all share this, but at
Ace Security and Electrical we strive on customer
service and manage these requests.
What is the security industry’s biggest
myth?
That cheap is better value than a professionally
designed and installed security/fire system which
may cost a little more.
What will be the impact of smart/home
automation on the security sector?
Major. Manufacturers are rolling out smart home
automation products which, driven by the
consumer, are sometimes not completely tested –
leaving the installer completing the beta testing.
“I have the utmost
respect and
appreciation for anyone
wishing to pursue a
career in the fire and
security industry”
www.psimagazine.co.uk
27
together raising standards
(continued from previous page)
Dean with the business owners
Neil Armstrong and Jim Lander
Are you concerned about Brexit?
No, not all, we will still be talking about this for a
little while longer.
What would make your job easier?
A 100% paperless office, we are working towards
this and this is a long time coming.
What advice would you give to a younger
version of yourself?
Keep focused and continually remind myself why
the fire and security industry is important.
Will England ever win the football World
Cup again?
Last year I started to believe we could do it. We
have now improved further as a team with many
young players coming through and balancing the
squad. Euros before the next World Cup though. I
do have very high hopes……..ITS COMING HOME
THIS TIME!
If you won £25,000 what would you do with
the money?
Treat the family and staff as they all work hard
and also all put up with me. But on a sincere note,
make a considerable donation to the Royal
Hospital for Neuro-Disability. This is a charity
meeting the complex needs of people with
profound disabilities arising from brain injury.
This is a charity very close to my family’s heart.
BE SMART!
Read PSI magazine
on your tablet
or smartphone
using the FREE app
28
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PROMOTION
QR codes for access control
Sylvain Trompette from Axis
Communications looks at using
QR codes for access control and
authentication and the cost
savings involved
Have you ever thought of sending QR codes
to manage the visitors and suppliers
permitted to access a facility? If not, there
are many good reasons to consider using QR
codes as virtual credentials instead of
traditional plastic cards.
Cost-effective and sustainable
There are a range of QR code-based access
control solutions from Axis to consider; all of
which not only reduce your costs of purchasing,
handling, printing, distributing and disposing of
physical cards, and have a huge positive impact
on the environment and carbon emissions.
The move away from physical to digital
credentials is another example of how Axis is
embracing a philosophy of sustainability and
dematerialisation in its security and access
control offerings.
Convenient
The QR code solution using Axis technology is
only available via our ADP access partners,
where Axis integrates a QR video analytic
onboard its IP cameras and/or video door
stations in combination with the AXIS A1001
Network Door Controller which communicate
with a third party access control software.
While QR code solutions are not ideal for
high security demands, they can be very helpful
for improving the efficiency of handling visitor
management in the common areas of a building
or property.
A typical situation is when an external visitor
receives a QR code on their mobile phone,
allowing them to enter your facility or parking
area without having to stop at the front desk.
Another typical scenario is the management of
late deliveries when no staff are on site. The
supplier — with the QR code already on their
mobile device — can simply display it in front of
the Axis video door station to gain access to
specific areas at your facility.
Number plate recognition
Another interesting usage case for QR codes is
when they are integrated with number plate
recognition technology by hotels to handle
guest parking. When booking a room, a guest
can provide their car number plate number and
receive a QR code which would securely grant
access to the hotel parking garage. In addition,
with the right systems in place, guests could
gain access when a camera picks up their
number plate.
QR codes and integrated
systems
An additional solution that involves a QR code is
its usage in combination with audio. Here, Axis
has developed a solution that uses IP audio
clips embedded into its intercom products. A
typical example of this is when a QR code is
presented at a parking entrance and it gets
rejected. In such a case, a voice message will be
sent from the Axis network video door station
indicating the reason why and advising the
visitor to press the call button to be connected
to a remote operator.
Also, if access control is integrated into an
Axis video surveillance system, the onsite Axis
IP camera can upload Axis QR code analytics.
This replaces expensive QR code readers.
It is clear that using QR codes in place of
traditional entry systems can both improve
visitor management and contribute towards
dematerialisation. It reduces costs associated
with traditional physical credentials — with the
lowest impact on the environment – for a
smarter approach to access control.
While QR code
solutions are not ideal
for high security
demands, they can be
very helpful for
improving the
efficiency of handling
visitor management
Read more here:
www.psimagazine.co.uk
29
APPRENTICESHIPS
Get ready for End Point Assessment
The EPA has been
designed by the same
Employer Group
responsible for the
Apprenticeship
Standard, to ensure
the apprentice is
being assessed in line
with industry needs
The Readiness for
Assessment Checklist can be
found on the NET website –
use it to your advantage!
Help your candidate to give
their best performance and
they will become a
competent, qualified
engineer ready to deliver for
your business.
www.netservices.org.uk
National Electrotechnical Training (NET)
explains more about the End Point
Assessment which apprentices must pass in
order to complete their apprenticeship
Last month’s edition of PSI looked at the Fire,
Emergency & Security Systems (FESS)
Apprenticeship Standard that was introduced
as part of wide-ranging Government reforms to
apprentice training and assessment.
Hand-in-hand with the apprenticeship
standard comes a concept that will be new to
security employers and installers – the End Point
Assessment (EPA). What’s this? It’s a final, indepth
review of an apprentice’s skills and
knowledge so they can prove they are competent
in the job they have been training for. They must
complete this assessment before they can pass
their apprenticeship.
Historically, for many industries, apprentices
have been continually assessed throughout the
course of their apprenticeship. Now, the new EPA
must be taken at the very end of the training
programme, as a way of testing the knowledge,
skills and behaviours that have been learnt
throughout the apprenticeship.
For some trades such as the electrical industry,
the practice of having a final test at the end of an
apprenticeship has been around for years, but
this is a completely new way of working for the
fire and security industry.
What’s in the assessment?
The EPA has been designed by the same Employer
Group responsible for the Apprenticeship
Standard, to ensure the apprentice is being
assessed in line with industry needs and current
working practices.
It’s a comprehensive two-day assessment with
practical skills tests in areas such as safe
isolation, takeover of an existing installation,
additions to existing systems and commissioning.
Candidates’ knowledge on health and safety,
electrical and electronic principles and a wide
range of other areas is also tested and,
importantly, a Professional Discussion is included
to allow the candidate to demonstrate they have
effective behaviours that will build and retain
trust with customers and colleague.
NET is the industry charity responsible for the
creation and delivery of the EPA via licensed
‘centres’ that candidates must attend to
undertake the assessment. NET also works
closely with the FESS Employer Group who play
an important role not just in the planning and
ongoing development of the EPA, but also
reviewing the performance of candidates and, in
turn, the quality of training these candidates are
receiving from training providers.
Prepare to succeed
Pat Allen, Chair of the Employer Group, believes
that preparation is the key to a successful EPA, as
demonstrated by those undertaking the
assessment so far: “We have had some great
performances and distinctions and it’s clear to see
where providers and employers are putting in the
work to help the candidate to prepare,” said Pat.
“But unfortunately, we’ve also had candidates
that were clearly not ready. We should ensure that
all candidates have equal opportunity and are
given the time to help them achieve.
“As part of its governance role, the Employer
Group will be working with Institute for
Apprenticeship and Technical Education to
monitor the apprenticeship standard and end
point assessment to ensure they are being
followed correctly, so they can continue to provide
the industry with the fully qualified engineers of
tomorrow.”
So how can you best prepare your apprentice
for EPA? The ‘Readiness for Assessment Checklist’
from NET helps you to look at exactly as the name
suggests: are they ready for the assessment?
The checklist presents each section of the
assessment and what needs to be done, so you
can look at how much knowledge and experience
they have in each area.
It’s very important to stress that the checklist
should be reviewed and completed as part of a
three-way partnership between you, your
apprentice and your training provider.
Your training provider should be asking you to
sit down with them and your apprentice towards
the end of their apprenticeship, to take an honest
look at their current abilities and where the gaps
are. If your apprentice can’t select at least
‘Adequate’ for every statement in the checklist,
they’re unlikely to be ready for the assessment.
If there are areas where they’re not feeling
confident, your training provider should produce
an action plan to work on the items where they
need more knowledge or practical experience.
Each party has to sign the checklist and submit
it to NET; this is a mandatory gateway check
before the EPA can be booked. As an employer
it’s in your best interest to ensure your apprentice
is as prepared as possible and, importantly, you
do not sign the checklist until you’re confident
they have the right level of skills and knowledge.
30 www.psimagazine.co.uk
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VIEWPOINT
The voice of experience
Security has shifted
away from simple
control panels and
deadbolt locks into
cool, coveted high-tech
gadgets. We talk to an
expert with a lifetime in
the industry about the
changes he has seen
It’s fair to say CCTV
has only really come
into its own in the last
ten years, but has
developed at
frightening pace
Today’s security systems are not simply the
product of technological developments of
the past few years; the groundwork for smart
security systems was laid generations ago.
To understand how commercial and home
security and the industry has evolved, we caught
up with Mick Byron, New Business Development
Manager at Amthal Fire & Security, who in 2020 is
celebrating 50 years in security.
Mick started his career at Shorrock Security
Systems in 1970. At the time, alarms were just
making their way to the high-end residential
market place. An early model of an advanced
security system included door contacts, tube and
wire frames, cc wired and hardboard on the doors
(and on some occasions wire and hardboard in
the ceiling!) All was controlled by a key operated
control panel, with a 3G110 lock in the front door,
and signalling was via vinyl record direct in to the
Police or central station.
“Labour was intensive and physically
demanding and when it came to warehouses and
commercial entities, including wire framing
windows and doors, works could take a good
couple of weeks to complete. Plus we really had
to pull on a mixed skillset of talents such as
carpentry, and even as an electrician,” says Mick.
It wasn’t until around 1976 that movement
sensors came onto the market, implementing the
technology of ultrasound waves. It employed very
simple ultrasonic technology that was emitted by
the sensors and then reflected back.
If an intruder entered a person’s home and
tripped one of the sensors, it would cause a
change in the sound and trigger the alarm. The
industry had probably also moved on from vinyl to
tape recording by then.
Further advancements in the 1980’s introduced
the use of infrared technology to burglar alarms,
so that sensors could avoid false positives and
avoid setting off false alarms. At this point, the
burglar alarm started to become a more
affordable option for the majority of homes.
“It’s fair to say CCTV has only really come into
its own in the last ten
years, but has developed
at frightening pace with
tracking and now facial
recognition capability,”
says Mick.
Career highlights
Rising from an apprentice
to Sales Director at Chubb,
with his long-spanning
career, Mick has witnessed the impressive rate of
technology growth, leading to less labour
intensive works programmes. But he is amongst
those who cites the advances as creating a critical
skills shortage in the industry.
Mick has clearly been fully trained and
developed a clear understanding of the intricate
technicalities surrounding traditional fire and
security solutions. But newer generations, who
may come with academic theory yet lack
experience and possibly skill sets, can latch on
and understand all things smart, cyber and
digital; a clear winner for the technologies now
entering the fire and security industry.
The two can work side by side, says Mick, but
it will be down to the company at hand to
embrace the perhaps more traditional ideals of
friendship and comradery to enable such a
working environment where support, help and a
bond of team spirit can guide
Again returning to his roots, Mick sees
apprenticeship schemes as the obvious way
forward.
Key to success
Giving advice to the young, savvy (arguably
cocky), ambitious guy who was starting his career
in 1970, what would he say?
“Having the ability to adapt to changing
technology is key, not only as an engineer, but
also in an evolving sales role. No one can teach
‘selling’ but it’s imperative to be able to ask the
right questions, lead by customer request and in
doing so, analyse the individual situation and
work together as a team to establish the right
solution,” explains Mick.
His advice to apprentices is concentrate on the
job in hand, but also look to peers for help and
support. And perhaps maximise opportunities
within one company, even if others create a
perception of a better work / life balance to suit
your lifestyle.
“If you’re serious in the security industry,
knowledge is everything,” concludes Mick. “With
the Press continually capturing the latest crime
statistics and worrying trends of knife crime, we
have to do more to combat the issues. And there
is no doubt smart technology can lead a
significant way to finding a resolution.”
But there’s also a great opportunity to make
some true long-lasting connections (not least
being married for 46 years!) on the way to teach
and inspire.
And to those who have propelled his own
career, Mick will be forever grateful.
32 www.psimagazine.co.uk
2MP/5MP super-compact cameras
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BUSINESS ADVICE
How to finance your business
Business finance has
challenges – but there
are always ways to get
past them, says Joshua
Ejdelbaum of ASC
Finance for Business
“If you run a security
installation business,
the first place you
would probably start
when looking for
finance is your bank,
and a third of other
businesses do the
same”
There comes a time in many businesses’ lives
where they find themselves in need of
raising additional funds. Whether you’re
looking to grow, buying a specific piece of
equipment, or just need working capital to have
smooth over your cashflow, there are a wide
variety of reasons a business could be looking for
a loan. In fact, according to a recent survey from
the British Business Bank, 41% of SMEs have
sought external finance in the last three years,
and 36% are expected to grow in the next 12
months.
But looking for finance is far easier said than it
is done. Here are some of the difficulties that
small businesses can face when they are looking
for finance:
Where to get finance from
If you run a security installation business, the first
place you would probably start when looking for
finance is your bank, and a third of other
businesses do the same. However, which is the
right bank to approach? Every lender has different
criteria they consider when they underwrite each
bespoke application for finance.
On top of that, there are over 340 banks and
building societies in the UK – so which one do you
approach? It can be tricky to know where to even
start. That’s before we even begin to look at other
sources of finance apart from banks. That all adds
up to a difficult task for businesses before they
can even start looking for finance!
What is available?
The next issue is that there is more than one type
of business finance out there, and you need to
find the right type of finance for your particular
business and its current needs. Are you looking
for short-term finance, or a longer-term loan? Do
you have suitable security, or is an unsecured
loan likely to be your best bet? What are the
maximum repayments that you can afford each
month? If finance is needed due to late payments,
then is invoice discounting an option that might
work for your business?
Nor is it just about knowing what types of
finance are available, but also whether the option is
right for your individual business. More than half of
businesses think that their bank doesn’t give them
enough information to decide if a particular finance
option is suited to their business. Getting the right
type of finance is extremely important for your loan,
and having the wrong type can lead to serious
consequences further down the line. Without that
information, businesses are just left stumbling in
that dark and assuming only the basics. The paucity
of information on available products, and the lack of
understanding that results, means that many
businesses have no idea that a potentially viable
product for them is on offer.
Navigate the financial process
As we said earlier, raising finance can be
daunting. When you’ve got to deal with all the
various hoops that lenders might put in your way
(application forms, valuations, providing personal
and business information etc. etc.) on top of
having to run a business, looking for business
finance starts looking like an impossible task that
would take years to get through.
So, it’s clear that businesses can face a
number of complicated challenges when looking
at business finance, which can stop them in their
tracks before they even start. However, there is
one potential solution to these problems; using a
broker. This isn’t just an attempt to advertise our
services – we’d love it if you did come to ASC, but
we truly believe that having a trusted broker on
your side takes the pain out of business finance
for everyone involved.
A lot of the issues businesses have with the
finance process come from the fact that it’s a
specialised industry with general clients. It takes
years to learn who offers the right finance in the
right way for different businesses, and to know how
to navigate a business through the processes
involved smoothly. You don’t have those years, but
for a broker it’s quite literally their job to know
these things. With a broker on your side, you’ve got
someone who knows the process, knows what
lenders are looking for and knows who to speak to
and how to get your application onto their desk.
Your clients hire you because they’re looking for a
security expert who can catch the things they’ve
missed and take away their worries. So when you’re
looking for finance, you should be looking for an
expert too.
34
www.psimagazine.co.uk
The only security event
you need to be a part of
IFSEC International returns to ExCeL London on 19-21 May 2020
IFSEC International, Europe’s leading integrated security event, is critical to today’s
changing landscape. Running for the first time alongside Counter Terror Expo and
Intelligent Buildings Europe, IFSEC is your unmatched opportunity to showcase your
security technologies to a global network of installers, integrators, end-users,
consultants, distributors and government officials.
“IFSEC has been
transforming
over the years.
It is a must attend
show for any stakeholder
in physical and
converged security.”
CTI/CISO
Virtually Informed
“It was our first time
exhibiting in the UK and
Europe, as we wanted
to expand our markets.
There was a good quality
of visitors and foot traffic
– we would definitely
exhibit again.”
Business Development
Manager, Telaeris Inc
“We came to broaden
our security portfolio,
we wanted to explore the
markets and understand
ROI. It has been a really
successful show with
excellent networking
opportunities.”
Business Manager
Siklu
For more reasons to exhibit and to book your stand visit: www.ifsec.events/international
Co-located with:
Plus:
Open Door
Selecting a Shock
Sensor
Shock sensors represent a valuable tool in
intrusion detection systems. Most alarmbased
solutions can be split into two parts: protection of the
interior of sites and protection of the perimeter. While many
consider the perimeter as the very border of a protected
space, such as a fence or gate, the perimeter of buildings is
a vital consideration in dealing with detection.
Detecting intrusion in the interior of a building has
traditionally been the preferred route for the security
industry, predominantly because of standards and
regulations. The interior of a building is usually a controlled
environment: a sterile zone when the alarm system is set. No
motion is expected, and doors and windows should not
open. Traditionally the interior of a space is protected by
PIRs, dual tech space detectors, some beam-based units and contacts.
It should be remembered that while contacts are commonly used to detect unauthorised opening of external doors and
windows, in order to trigger an alarm, the intruder must open the door or window. While this does deliver an early alarm, often
before they’ve gained entry to the premises, it can often result in damage being caused, which equates to a cost for the end
user.
To meet the demand for compliant and accurate shock sensors, Texecom is introducing the new Impaq S Series devices.
Designed to take perimeter protection to the next level, the detectors incorporate VIBER accelerometer technology to offer
standards-compliant intruder detection without compromise.
The shock sensors are designed to detect and analyse a forcible shock and provide
early warning of attempted intrusions before a break-in occurs, ensuring the safety of
people and property. Catch performance is high, and the adjustable sensitivity makes the
device ideal for a range of applications.
Find out more: www.texe.com/uk/products/range/perimeter-detectors/
Gen up with Inner Range training -
for in-depth knowledge
Adrian Brownlow explains what Inner Range training involves:
Certified Technician - Our Integriti Certified Technician
training is a basic level course suitable for technicians who are
new to Inner Range Integriti products. The four-day course includes a day
introducing the various different types of Integriti hardware as well as our basic
installation guidelines.Days two to four introduce technicians to the basic setup
of the system, including basic intruder, access control and building automation
programming. An online version of the course is also available.
Advanced Technician - Our Integriti Advanced Technician course also takes four days and is suitable for technicians who have
a good working knowledge of Integriti hardware and software and who already hold a current Certified Technician certificate.
It consists of some of the more advanced programming features of the hardware including anti-passback, duel user and lowlevel
lift control. It also includes training on some features available via our Integriti Professional software, including custom
fields, importing users via a csv file, schematic map design and alert definition programming.
It’s important for technicians to receive factory training because it allows them to understand our Integriti product in-depth.
End-users continually ask installers to program sophisticated scenarios outside of basic programming features. Integriti is very
flexible in the way it can be programmed, so most scenarios can be achieved, but it’s important the installer understands the
logic so he or she can successfully program the requested scenario.
Our training also helps technicians understand the configuration of the system hardware,
which eases any fault-finding that may be necessary on the system. Better understanding
reduces the length of time installers need to spend on the phone with our in-house support
technicians too.
Visit: www.innerrange.co.uk
36
www.psimagazine.co.uk
Open Door is an online service from PSI that provides in-depth information from a selection of
market leading companies. Here are some of the highlights from the pages of Open Door.....
IDIS Video Tech deployed at top
Birmingham secondary school
One of Birmingham’s top secondary schools has switched to IDIS
video technology in a drive to improve security, safety and standards
of personal behaviour.
The school’s old CCTV system was proving difficult to use, with poor quality
recordings that were hard to search through. IDIS technology was chosen to replace it,
and the priority for the upgrade was not just price, but service and performance.
The new solution comprises close to 110 cameras. IDIS’s DC-D4213WRX vandal
resistant full-HD IR domes provide coverage for most of the school’s internal areas and
more than 70 were installed. They capture pin-sharp images
in all lighting conditions, handling rapid variations in brightness and shade thanks to their true wide
dynamic range (WDR), and infra-red performance giving an impressive 30 metres range at night.
The 27 IDIS DC-E3212WRX vandal resistant bullet cameras, which were installed to cover
entrances and external areas, also deliver powerful IR night vision, with low light enhancer technology.
Find out more: www.idisglobal.com
The smart way for a more
efficient video security project
The time consuming and costly task of planning,
configuration, installation and reporting of a video
security project has just been made simple by a very clever app from
Bosch, Project Assistant.
Designed and developed by Bosch Security Systems to assist system
integrators, the Project Assistant app is available to download for free
from various App stores for installation on desktop, tablet and
smartphone devices, and works on Apple, Windows and Google platforms.
We wanted it to be accessible to everyone, because everyone should be benefiting from the control, transparency and efficiency
made possible by the Project Assistant app at every phase of a video security project.
Now, project set-up and pre-configuration can start in the office without the physical camera. Only
the project plans, IP addresses and a password from the client are required for the system integrator
to create a new project via the app (or an Excel-compatible file format), with the option to set up per
camera, or multiple cameras at once.
Visit: www.boschsecurity.com/gb/en/products/video-systems/solutions/project-assistant/
equIP cameras help reduce the total
cost of ownership
Honeywell’s equIP Series features multi-imager and low-light
dome and bullet models supported by MAXPRO network video
recorders (NVR) and video management system (VMS) to offer a complete,
integrated video management solution.
The multi-imager equIP cameras help reduce the total cost of ownership by
covering a wider area with fewer cameras, and leveraging MAXPRO VMS to
combine multiple images into one high-quality picture. Beyond high image quality,
the new low-light equIP cameras leverage advanced analytics including Xtralis Loiter and IntrusionTrace and License Plate
Recognition for improved automation monitoring and surveillance productivity.
The latest editions enhance Honeywell’s growing line of IP video technologies to deliver scalable high-quality video solutions
for any business need. In addition, the equIP Series and MAXPRO solutions integrate with a variety
of Honeywell products, including Pro-Watch® access systems, to provide a comprehensive
connected building platform.
For more visit: www.honeywellvideo.com
www.psimagazine.co.uk
37
SECURITY ADVICE
Empty threats, big problems
The risks to unattended or unoccupied properties are far greater than for
occupied premises. So what should you be thinking about when designing a
security system for an empty building?
“Since 2012, a law
made residential
squatting a criminal
offence, so squatters
now target more
vacant commercial
properties”
Vacant properties are far more vulnerable to
vandalism, arson, or simply to the impact of
extreme weather, such as storm damage, or
to utility leaks, which if unnoticed can severely
damage the fabric of a building.
With these risks in mind VPS Security Services
listed the top seven dangers that need to be
managed for empty properties:
Water
Escape of water or flood damage is one of the
most common types of domestic property damage
claims, with insurers paying out £1.8 million for it
every day. The damage that can occur to a
property that is temporarily vacant can be
significantly high if it is not known about, nor
attended to, for some days or even weeks.
Fire
Arson accounted for
50% of all fires
attended in 2017/18
by Fire & Rescue
Services in the whole
of the United
Kingdom - figures that
means of the 213,000
fires attended, over
100,000 of them were
started deliberately.
That's the equivalent
to 273 fires every day
- and properties that
are vacant are easier
targets, and so bear
the worst of these
attacks.
Fly-tipping
In comparison to
arson, fly-tipping
statistics are even
more alarming. Last
year, local authorities
reported that there
were just short of a
million incidents of
fly-tipping, or 2,700
times daily. Properties
that are temporarily
vacant become a fly-tipper’s target. An operation
VPS carried out for Tesco deployed drones to
highlight an illegal fly-tipping ‘hub' that had been
created by one of their superstores.
Vandalism and theft
These crimes can range from unwanted graffiti
through to attempted break-ins and thefts, such
as metal crime. Before it could be secured, one
public house that closed down had three people
in yellow high-visibility jackets pull up a truck
alongside it, use ladders to climb onto its roof,
and then steadily strip it of lead tiles, all in broad
daylight.
Squatting
Since 2012, a law made residential squatting a
criminal offence, so squatters now target more
vacant commercial properties. In one case,
squatters gained access to an empty building in
South Yorkshire by removing the window
covering, forcing it open and cutting through
internal security bars. The squatters detached
tiles from a suspended ceiling, damaged the
keypad entry system, wrote graffiti on the internal
walls and damaged floorings. They also removed
concrete blocks from the wall separating two
adjoining units. The insurance claim for malicious
damage was estimated at £65,000.
Trespassers
Anyone who owns, or controls a site, has a legal
duty of care to protect people on the site from
foreseeable harm, and this duty even extends to
people who are trespassing. People injured on a
site, even if they are unauthorised trespassers,
can sue the owners and managers for negligence
and for responsibility for their injuries.
Neglect
Of course, none of the above may occur, but
vacant properties can sometimes fall into
disrepair just from being neglected, with simple
maintenance checks and repairs unheeded.
Alongside these seven dangers, lies the seven
deadly sins of mismanaging them: exposure to
litigation, non-compliance, no evidence of
inspections or care, DIY inspections, invalidating
inspections, no recorded trail or, simply, no
inspections.
38 www.psimagazine.co.uk
APPLICATION
New system protects Gates
Power Transmission in Dumfries
C-TEC’s touchscreen-controlled ZFP addressable
fire panels are protecting Gates Power
Transmission in Dumfries.
Supplied and commissioned by CMD Electrical
Engineers and installed by Gates’ own
engineering team, a network of eight ZFP one and
two loop addressable fire panels connected to
over 300 devices including 90 of C-TEC’s new
EN54-23 certified visual alarm devices were used
to upgrade the old fire alarm system. To
accommodate the plant’s 24/7 operation, a
phased installation was required to ensure at
least 90% of the old fire system remained active
during the changeover.
As the existing system was a mixture of old
conventional and addressable panels in multiple
buildings, the first step was to install, network
and commission the new ZFPs to allow for the
phased changeover of each area. The engineers
then began the task of working through the old
fire system.
CMD’s Craig Dolier said: “Gates’ engineers
created loops between two radial circuits on the
conventional systems and tested the wiring ready
for connection. We then upgraded each
addressable system to ZFP, working through the
radial circuits to make loops and configuring and
commissioning the new devices. The facility also
had two zone 1 areas which needed to be
integrated into the new system.
“The new system is a massive improvement on
the old multiple one as, if a device previously
activated, the area had to be physically visited to
find out which one it was. With the new one,
however, the identity and location of the triggered
device is clearly visible on any one of the eight
ZFPs.”
A phased evacuation is in operation to
minimise false alarms. The first alarm is a pulsing
warning signal which will be investigated and
silenced if it proves to be a false alarm. If a true
fire is discovered, however, a key-switch is turned
to trigger the full-scale evacuation of the site.
Fencing for Cambridgeshire
primary school
Pupils’ wellbeing and security is, understandably,
a top priority for schools. This was especially true
for Oakdale Primary School in Peterborough so
when it came to updating the school perimeter
and sports fencing, they wanted a solution which
would keep students, staff and guests safe and
provide reliable access control. To achieve both
aims, Jacksons Fencing Sentry Residential and
EuroGuard Flatform were selected.
Over 650m of fencing and eight gates were
installed by Landplan Associations, a local
landscape design consultant.
Two-metre tall EuroGuard Flatform Medium
was installed around the school perimeter. A
matching single leaf gate was installed for
pedestrian usage, allowing for better control
and monitoring of entry and exit. A manual
double leaf gate was installed for vehicular and
emergency access.
A variation of the product with a heavier wire
gauge was installed around the sports and
activities areas, preventing children from
leaving the area unauthorised while
simultaneously providing good visibility from
both within and outside for staff in case of an
accident or emergency. Three metre high panels
were specified to protect passers-by and
spectators from stray equipment.
The same mesh fencing was installed around
the school bike shed, its anti-climb properties
defending against potential theft and vandalism
and providing good visibility for video
surveillance.
The school used Sentry Residential railings to
separate the car park from pathways used by
pupils at the beginning and end of the day. At
lunch and break times, the 1.25m high barrier
keeps children within the playground without
being overly imposing.
www.psimagazine.co.uk
39
APPLICATION
Managing access rights at
Glenveagh National Park
Mul-T-Lock has provided Glenveagh National Park
in County Donegal with over 50 of its eCLIQ locks
in order to manage access rights across the whole
estate.
Spanning over 170 square kilometres,
Glenveagh National Park is the second largest
national park in Ireland. At the centre of the Park
on the edge of Lough Veagh is Glenveagh Castle, a
late 19th century castellated mansion, built as a
hunting lodge.
With multiple facilities located on the site, the
Park required a customisable access control
solution, and opted for Mul-T-Lock’s eCLIQ.
The technology allows Park Managers to
schedule individual access permissions for each
lock, subsequently granting and revoking access
Cameras help Netherlands
circuit gear up for 2020
An upgrade of surveillance, using video
technology from IDIS, has put Circuit Zandvoort
in pole position as host venue for the 2020
Formula 1 Grand Prix in the Netherlands - as well
as wider improvements to the track, a top
to various areas of the estate whenever necessary.
Stephen Crowe, Regional Sales Manager for
Mul-T-Lock, commented: “At Glenveagh National
Park there is a need to restrict public access from
certain areas for safety reasons, but at the same
time, relevant staff should be able to access these
areas whenever required.
“Our eCLIQ system proved the perfect solution
for this, as administrators (those who manage the
security system) can easily set-up tailored access
permissions remotely via our CLIQ Remote Web
Manager software.
“Administrators also have the ability to set
time-limited access – something that isn’t
achievable with a mechanical system. For
example, padlocks around the estate could be
programmed to allow access to certain gates
between Monday and Friday, from 8am to 6pm.”
The Mul-T-Lock system was specified and
installed by Paul Speer at JP Speer Locksmiths,
who added: “We now have over 50 eCLIQ padlocks
and cylinders securing gates, offices and the
Visitor Centre within the estate. The complete
system is managed from the main office and once
set up it is easily maintained, with the flexibility to
change quickly whenever required.
“Another feature with eCLIQ is the way in which
you can expand the system retrospectively when
needed. Glenveagh National Park has used
mechanical systems in the past, but these haven’t
been able to satisfy its access control
requirements. Mul-T-Lock’s eCLIQ technology
ensures that access rights are maintained for
years to come.”
Pat Vaughan, District Conservation Officer at
Glenveagh National Park, finished by saying:
“During our summer season our visitor numbers
quadruple and we have to employ seasonal staff
to meet this demand. Having such a system as
eCLIQ means that we can set up temporary access
for these workers, with all the relevant access
rights required.”
priority at the circuit was a complete overhaul of
the video monitoring capability to meet the
requirements of Formula 1.
At the heart of Circuit Zandvoort’s new
system is IDIS’s 64 channel DS-IR300 NVR
technology, pre-loaded with IDIS Solution Suite
video management software (VMS). This allows
all the track’s existing cameras to be easily
integrated and operated alongside IDIS 5MP
speed dome PTZs and 12MP bullet cameras. It
also delivers new functionality, including ultrahigh-definition
monitoring capability using IDIS
Smart UX Controls.
The system now provides real-time image
capture with no lag, ghost-shadowing or
stuttering of images, even when cars travelling
at high speed are displayed.
Circuit Zandvoort will also now be able to
take advantage of IDIS Critical Failover
technology as a service module within the IDIS
VMS. This protects against video data loss due
to a wide range of potential fault conditions,
such as network instability or power failure.
40
www.psimagazine.co.uk
Get Recognised
Get Registered
The Professional
Register
Raising Professional Standards
in the Security & Fire Industry
Recognising Competence and Qualifications
for Individuals who Install & Maintain Security
& Fire Systems.
Find out more or Register now at:
www.ctsp.org.uk
REVIEWS
TRIED & TESTED
Hers is an overview of some of the products we have featured in
PSI independent test reports. This month we highlight a range of
systems listed in no particular order. As always, manufacturers and
distributors have no input in the test reports or results
Master Lock – CHW30300EURHR0
This Digital Security Chest is designed to preserve digital hard drives, electronic
equipment, documents, photo albums, money, jewellery and more and
is listed as being able to endure temperatures up to 843°C for 30
minutes protecting the stored contents (reportedly keeping items at
177°C) and it is ETL (Electrical Testing Laboratory) verified.
Review: It is a good idea to have some form of security in your trade vehicle for the
safe storage of cash. This chest is certainly secure enough to do the job and is not of
the kind of weight or shape that anyone is going to be able to get away with easily. With
an SRP of just £90 this is a solid unit that could prove priceless. 9.0/10
Ajax – Wireless Alarm System
The Ajax alarm system is a wireless based EN50131 Grade 2 range of components that can be mixed and matched to
suit a variety of home and office environments. Components are available in white or black finish to suit the décor of the
site. Smartphone setup, management and monitoring along with extended battery life mean that
the system is easy to install and use.
Review: A wide range of detectors and simple set-up process
makes for a potentially very quick installation.
Good access to diagnostic information
for monitoring purposes coupled with
relatively straightforward battery
changing. 9.5/10
Optex – BXS-AM Detector
This is a wall or pole mountable IP55 outdoor “curtain” PIR intrusion detector that has dual narrow
passive infrared detection zones either side of the device. Intended for example to cover side walls of
buildings in order to trigger an alarm when people approach too close to the property. These side
zones have a range of up to 12 metres, giving a coverage of up to 24 metres in total.
Review: A very straightforward alarm device with clear operation and simple set-up.
Apart from the reservations regarding cable entry and security of access the unit
performs well and should prove easy to install. 8.5/10
Raytec – VAR2-IPPOE-HY8-1
This illuminator is a hybrid design providing both Infrared and White light illumination from
one network controlled device. The Infrared wavelength is centred on 850nm and a 940nm
version is available on request. Power is by 4-Pair PoE or optionally through a separate 24v
DC supply.
Review: The white light allowed extremely good colour reproduction and did not excessively flare on near
objects even at the 100% output level. Similarly, the infrared had good even illumination over distance
and allowed a good contrast range for subjects. Extremely versatile. 9.0/10
42
www.psimagazine.co.uk
SMOKE DETECTION
Codelocks – CL4510
The CL4510 is a door lock that combines smart technology with a traditional keypad
and card access options suitable for a range of applications. One of the main benefits of
the system is that the user can choose the most suitable entry method(s) for the
application, therefore not limiting the scope of where installers can specify the lock.
Review: The fact that one unit can do so much, especially when paired with the multifunction
K3 Connect app makes this lock a dependable choice. Furthermore this is a
straightforward future-proofed unit that does not require complicated installation work
or either party having in-depth programming knowledge. 9.0/10
Union – DoorSense
DoorSense from Union, part of Assa Abloy Security Solutions is a legal way for fire
doors to be kept open for access and be able to close automatically in the event of an
alarm. The battery-operated system is CE marked to EN 1155 standards.
Review: The DoorSense does exactly what it should do and even though it looks like it weighs a ton it is
actually extremely light for a motorised unit and therefore does not affect the effort required in everyday
use of the door. 9.0/10
Squire - SS100CS padlock
The SS100 is a dual cylinder 4.3kg padlock with open and closed shackle versions at
100mm wide. Opening and securing the lock is carried out via the use of two keys.
Both need to be inserted before the 20mm thick Boron alloy shackle can be
removed from the unit.
Review: The marketing for the SS100 claims it to be the World’s strongest production padlock
and on the evidence of this review, that might well be the case - it is easily the toughest padlock
in terms of physical resistance we’ve ever tested. In fact we found online video footage of the
unit surviving 120 rounds (including armour piercing ammunition). 9.0/10
Jackloc – Mk2 Restrictor
The window restrictor featuring a five disc locking barrel is tested to BS EN
13126-5:2011 and BS EN14351-1:2006, and while there are generic
products available that follow a similar style, this unit is the higher spec
end of the market.
Review: The simplest solutions are often the most effective
and the Jackloc Mk2 with key lock certainly fulfils any
requirements without complicated installation. It’s well
worth having a few of these in stock should the need arise
for window safety. 9.0/10
Seagate – SkyHawk ST14000VX0008
The 14TB SkyHawk is a conventionally packaged 3.5” hard drive with SATA
connection. It is promoted as a surveillance optimised drive with “superior image
integrity”. Multi-Tier Caching allows for up to 64 HD video streams to be handled.
Review: A very fast and efficient hard drive with an impressive specification, vast
storage and manufacturer support for data recovery if required. The attention to the specific current
and developing requirements of the surveillance industry should ensure that this drive provides the
required performance and longevity of service. 9.0/10
www.psimagazine.co.uk
43
OFF THE WALL
CAUGHT ON
CAMERA - 2019 CLASSICS
Bird makes friends with CCTV camera
As we all know, CCTV has a real value in the
fight against crime, however once in a while it
captures the public doing something that is
perhaps not altogether sensible or it catches a
real one-off moment. Here we look at some of
our favourite videos of 2019…
Pizza with added ‘topping’
The motion sensor on a CCTV camera was
triggered when a wild bird took a fancy to it.
As a result, the owner received a notification
message while abroad on holiday to say that
the camera had picked up movement.
However, the owner of the camera is the editor of PSI
magazine so great joy was to be had in the office when it was
his vacation that was disturbed.
www.youtube.com/watch?v=4GaJVzNaSTk
How far two people would go to avoid paying
for a £7 lunch was revealed by the Daily Mail
as CCTV footage taken at The Peacock in
Sunderland showed two women placing a
strand of hair onto a pizza. Initially staff
apologised and gave the women a refund on the lunch as well
as a round of drinks, but staff became suspicious when they
realised the hair didn’t match anyone working at the pub. The
pub’s owners Pub Culture slammed the ‘cynical stunt’ caught
on camera. www.youtube.com/watch?v=Mq7N-yniX_4
This wife never looks back
This video shows the moment a husband and
wife from Iowa managed to get into a car
accident before they left the house. The
husband reverses down the driveway and eventually coming
to a halt. The wife, then assuming he had left, reversed into
the stationary car.
Afterwards the husband said: "My wife and I were leaving
for work, I was waiting for traffic, and she wasn’t."
www.youtube.com/watch?v=j3U23YvyA30
Dog takes flowers for a run
After tying his dog up before entering a petrol
garage in Portrush, County Antrim, this owner
was horrified to see his plucky pooch make a
bid for freedom taking an entire trolley of
flowers with it. After a brief chase the dog (and flowers) were
returned. Maybe they were dog roses?
www.youtube.com/watch?v=tMCaI_MyzcM
44
www.psimagazine.co.uk
FIRE SAFETY
Management & Installation
Fire Protection and Prevention
with Technology and Innovation
Special Supplement in association with:
FIRE SAFETY
“We have been
running our Level 3
qualifications for over
a year now and it is
clear from the
feedback a different
style of exam is
needed”
FIA launches new Level 3
FD&A qualification
The Fire Industry Association is
offering training to a new Level 3
qualification for the fire detection
and alarm (FD&A) sector -
Fundamentals of FD&A in Non-
Domestic Premises
This new qualification is designed to provide a
concise and focused introduction to the FD&A
sector. It is ideal for anyone who is working in
or starting out in the fire detection industry and are
looking for training leading to a qualification within
this area.
Following the Grenfell Tower fire and
subsequent Independent Review of Building
Regulations & Fire Safety, along with listening to
industry feedback, the FIA reviewed its current
training and Level 3 qualifications available and
identified the need for a more succinct Level 3
qualification focusing on the fundamentals of fire
detection and alarm management.
The training comprises 2 x two-day training
units with an open-book exam at the end of the
second unit. Those who pass will gain a Level 3
qualification based on BS 5839-1.
In addition to the two standard units, there is a
‘Conversion to Fundamentals’ unit, which is
available to delegates who have previously taken
the FIA’s Foundation to FD&A course. Delegates
successfully completing the conversion unit &
exam will gain the Level 3 Fundamentals of Fire
Detection and Alarm Systems in Non-Domestic
Premises qualification.
FIA CEO, Ian Moore says, “We have been
running our Level 3 qualifications for over a year
now and it is clear from the feedback a different
style of exam is needed. Modern exam techniques
focus more on where to find the information that is
readily available (i.e. through the internet, manuals
or standards) and not a memory test as I was used
to ‘back in the day’. The new Fundamentals
qualification will have an open book (BS 5839-1 or
the FIA training manual) exam and having
completed, what we consider to be world-class,
training the learners will be able to approach the
exam with confidence.”
For more information or enrol visit:
www.fia.uk.com/training/fundamental-qualifications.html
About the FIA
The FIA (Fire Industry Association) is a not-for-profit
organisation. We are the leading trade association for the fire
industry in the UK. Our education and training that we offer
through our qualifications and industry recognised courses exist
to provide you with a high level of knowledge and
understanding that will help develop your career and build your
business.
Our courses are delivered by experienced professionals from the industry, who can not only
deliver the course, but answer questions and provide real-life examples, enabling all delegates
to deliver excellent results for their organisations.
Combined with our website (fia.uk.com), we aim to provide a service that contributes to and
promotes technical developments in the industry. Standards are constantly being revised and
updated and it is vital to stay up-to-date with the changes. By taking our qualifications and
courses and using our extensive Resource Library on our website, you can be sure that you will
be well informed of any recent changes as and when they happen.
Our range of professional qualifications and training programmes – along with our extensive
membership benefits – are all designed to support learners and their organisations to grow,
develop technical knowledge, and increase your network.
ii
www.psimagazine.co.uk
THE NEW FIA AO QUALIFICATION:
ANSWERING YOUR QUESTIONS
The FIA’s Training Manager, Michael Gregg,
answers some of your questions on the new
FIA AO Level 3 qualification and training
Why has the FIA launched another Level 3 qualification?
Following the Grenfell Tower fire and subsequent Independent Review
of Building Regulations & Fire Safety, and along with listening to
industry feedback, we (the FIA and the FIA Awarding Organisation
(AO)) have reviewed our current training and Level 3 qualifications
available. As a result, we have identified the need for a more succinct
Level 3 qualification focusing on the fundamentals of fire detection and
alarm management.
It is widely accepted across the industry that the best way to
demonstrate competency is to be trained to Level 3, which is why the
new qualification is that level.
I’ve previously taken the FIA foundation course. What are my
options?
We have developed a conversion training unit - Conversion to
Fundamentals - for anyone
who has previously taken the
Foundation course, regardless
of whether you passed it or
not. The conversion unit
consists of two days of
training with an open-book
exam at the end. Pass the
exam and you will gain the
new Level 3 Fundamentals
qualification.
What’s happening with the old qualifications?
The ‘old’ Level 3 FD&A qualifications still exist and are still provided by
the FIA AO; the AO has developed this new qualification in addition to
them. The FIA training centre, which I am responsible for, has taken the
decision to provide training to the new qualification alongside the
current advanced qualifications, still allowing those wish to finish their
Advanced Qualification a chance to do so where possible.
I have already gained one of the current Level 3 qualifications. Is
this now out of date?
Not at all! Well done on achieving the level of competency identified by
new industry best practice! The qualification you’ve gained is by no
means out of date or superseded as they are still
actively available. You have a Level 3 qualification
in a specialist area of FD&A and, if you wish, you
can take the conversion training and gain a broader
Level 3 qualification that covers all areas of FD&A.
I passed the foundation
course and have further
courses booked. Are these
courses still relevant?
If you have further training
booked, we will be in touch
soon (if we haven’t already) to
discuss your options.
I passed the foundation
course and have not been
successful in passing an
advanced course. What
happens now?
If you are due to re-sit any
exams, contact us as soon as
possible to arrange your resit.
www.psimagazine.co.uk
iii
FIRE SAFETY
The importance of fire protection for
warehouses and logistics
Risk analysis using a deep-freeze high-bay warehouse
Requirements on deep-freeze high-bay
warehouses
Deep-freeze high-bay warehouses need to fulfil
special requirements, including an
uninterruptible cold chain, high storage density
and energy efficiency, low throughput times,
and minimal error rates in commissioning and
delivery. They also need to ensure that, if a fire
occurs, the stored goods will not be
contaminated with toxic smoke gases and thus
require disposal.
Interruptions of the
logistics chain can
result in damage to
the company’s
reputation or loss of
customers
www.wagnergroup.com
iv
Rapid technological developments in the
storage and logistics fields have yielded
new solutions using automation and
robotics. Customers within the supply chain are
having to rely more and more on highly
automated processes, which makes it more
important to prevent operational interruptions
like fires. But: conventional fire prevention
solutions may be insufficient for today’s
challenges. Besides the immediate financial
losses, interruptions of the logistics chain can
result in damage to the company’s reputation or
loss of customers due to a failure to meet
delivery obligations.
WAGNER offers individual, plant-specific fire prevention solutions tailored to
deep-freeze high-bay warehouses’ specific risk analyses. Fire prevention
solutions using active oxygen reduction have proven highly effective. The
OxyReduct® system creates a protective, permanently oxygen-reduced
atmosphere in order to minimise fire risk. The system does this by enriching the
protected area’s atmosphere with nitrogen, lowering oxygen concentrations to a
precise level just below the ignition thresholds of the stored materials and then
maintaining that environment continuously. Such an atmosphere eliminates the
possibility of an open fire developing. TITANUS® family of air sampling smoke
detectors is another pillar of WAGNER’s protection scheme. It detects fires with
great sensitivity, as early as possible, allowing users to initiate counteractive
measures quickly and avoid contamination from smoke and soot. WAGNER has
air sampling smoke detectors in its portfolio that are specially designed for use
in deep- freeze applications as low as -40 °C and feature special mechanisms for
blowing ice crystals away from the air sampling points.
Protection objectives
The effects of fires can sometimes put the future
of the company in jeopardy; those who want to
minimise their exposure to such risks will need
to define protection objectives. The
requirements listed above, for example, would
yield the following protection objectives:
• Preserving delivery capabilities
• Securing operational readiness
• Protecting stored goods
• Protecting customer relationships
• Avoiding loss of business image
Risk assessments
There are a wide range of usage-specific fire
hazards to consider when conducting technical
risk analyses and evaluating fire dangers in
deep-freeze high bay warehouses:
• Use of flammable construction and
insulation materials
• Additional fire hazards related to technical
operating equipment
• Stored goods that are highly sensitive to
heat and/or smoke
• Extremely dry atmosphere
There are other fire outbreak hazards to
consider: Fire statistics show that 44 % of fires
are caused by electrical systems (Source: VdS
2032). And the usual sources of elevated
operational risk commonly found in warehouses
apply to deep- freeze high-bay facilities as well:
• Tall, narrow rack construction
• Tightly packed pallets and goods with little
space between them
• Additional fire load created by flammable
products
• Arson risks
• Spark-forming activities
www.psimagazine.co.uk
Evacuate everyone
EN54-23 Approved Fire Beacons
Sonos Pulse and Nexus Pulse devices contain Pulse Alert Technology,
Klaxon’s EN54-23 compliant visual notification for wall and ceiling
mount devices. Pulse Alert Technology provides visual notifications that
are unmissable and unmistakable, ensuring that everyone is notified of
a fire evacuation emergency.
Seminars
Klaxon currently run a certified EN54-23 CPD seminar for Consultants, Integrators and End Users.
Please contact us now to book a ‘lunch and learn’ EN54-23 CPD Seminar.
Phone +44 (0)1706 212524 or visit www.klaxonsignals.com/fire
EN54-3 Sonders & Beacons
Nexus 105/110/120 Sounders
High output sounders certified to EN54-3.
Sonos Sounder Beacon
Electronic sounder beacon certified to EN54-3.
www.klaxonsignals.com
Sales: +44 (0)1706 212524
FIRE SAFETY
Be Seen and Heard
Effective notification of a fire is essential. Relying on audible-only notification disadvantages people with hearing
impairments or those working / living in environments with a high background noise. Even something as simple as
wearing a pair of headphones could prevent someone from hearing an audible fire evacuation warning. To truly alert
all personnel within a building, fire alarms should signal effectively using light as well as sound
Pulse Alert provides
EN54-23-compliant
visual alarm signalling
without any increase
in power consumption
Klaxon’s Pulse Alert Technology is
a modern beacon warning option
which produces a light output that
can protect most rooms with just a single
device. Utilising high intensity LED
lighting technology derived from
automotive applications, it disperses light
evenly and efficiently, maximising its
effectiveness. Its electronic design also
maximises electrical efficiency and
reduces current consumption, minimising
the cost of ownership and allowing more devices
to be installed on a single alarm system.
Pulse Alert Technology provides all the benefits
that an EN54-23-compliant system can bring,
whilst answering all the design challenges in doing
so. This means a greater coverage area with lower
current consumption – and greater flexibility for
system designers and reduced cost of ownership
for end users – without compromising on
evacuation notification performance. Klaxon
devices are designed to aesthetically incorporate
the new intense LED beacon as part of our familiar
Sonos and Nexus models whilst maximising
coverage and satisfying the highest standards.
Pulse Alert provides EN54-23-compliant visual
alarm signalling without any increase in power
consumption because of three technological
breakthroughs:
• Intelligent Power Management – Pulse Alert
converts power intelligently, minimising power
usage and presenting a near-perfect current source
to fire alarm panels. This means the Sonos Pulse
and Nexus Pulse VADs require less power than
previous models, while also exceeding EN54-23
light output requirements
• LED Drive - Pulse Alert features the latest, high
power LED technology and advanced LED drive
circuitry, further improving efficiency, light output
performance and long-term device reliability. Sonos
Pulse and Nexus Pulse LED circuits are both
designed to provide over five years of continual
operation, without a degradation of light output
• Lens Technology – The optics for both ceilingmount
and wall-mount versions are optimised to
produce an even light dispersion over the covered
area. This minimises ‘hot spots’ and ensures that
all the available light is contributing to alerting
people of a fire emergency
Coverage
The simpler an evacuation system is, the more
effective it is likely to be. Sonos Pulse and Nexus
Pulse fulfil evacuation requirements with just a
single device for most rooms. Ceiling-mounted
devices are rated at 15-meter diameter coverage,
while wall-mounted devices can cover an 11.5 x 11.5
metre square room. System design requirements
are therefore made easier, while evacuation
messages are clearer and more people are
protected than ever before.
Energy Efficiency
Pulse Alert Technology ensures that Klaxon’s VADs
notify all personnel of a fire emergency whilst also
reducing the power consumption of each device.
This means that systems can be upgraded without
imposing any restrictions on the number of devices
used or compromising system performance. Low
power consumption is vital to fire system designers
and installers – Sonos Pulse and Nexus Pulse
ensure that all buildings can provide the very best
fire evacuation.
Low Installation Costs
Pulse Alert VADs lower installation costs, making
the latest fire evacuation technology affordable
without compromising performance. A wider
coverage area per device reduces both the number
of devices required and expensive cabling
requirements, whilst low current consumption
removes the need for additional power supplies.
With a greater coverage pattern, fewer devices are
needed to cover open areas. Both the Sonos and
Nexus models incorporate the familiar base wiring
that is popular with Klaxon customers, allowing
their installers to upgrade existing devices by
replacing only the head and no need for removing
wires. The ability to simply install a Sonos Pulse
where a previous standard Sonos sounder is
currently installed not only saves time but also
reduces the chance of any cable damage from
removal and replacement of the heads.
vi
www.psimagazine.co.uk
FIRE SAFETY
Protective Covers and Anti-Vandal Devices
from deliberate misuse or accidental damage.
This reduces incidents of false fire alarms.
Misuse of manual call points or pull stations is a very
significant factor in false or nuisance fire alarms. During
2015/2016, the Fire and Rescue Service attended
214,100 fire false alarms in England, which represents
40% of their total attendances during the year
Vimpex’s Smart+
products assist in
reducing malicious or
accidental use of fire
and security system
components
www.vimpex.co.uk
viii
In fact, from 1 January 2019 the London Fire
Brigade (LFB) became the first UK fire service
to recover costs from buildings like hospitals,
airports and student digs with a poor false
alarm record. Amazingly, figures show that if
charging had been in place in 2018 London
hospitals alone would have faced a bill of
£500,000 for the excessive number of times
firefighters were called to a fire alarm sounding.
BS 5839-1:2017 - The British Standard for fire
alarm installations recommends that in order to
reduce the chance of either malicious or
accidental activation, all manual call points
should be fitted with a protective cover, which is
now the default recommendation. A ‘variation’
to the Code of Practice must be declared if
covers are not fitted.
Vimpex’s Smart+ products assist in reducing
malicious or accidental use of fire and security
system components. The range has been
designed to protect essential fire and security
equipment and counteracts the effects of
malicious false alarms, fire extinguisher theft or
misuse, detector damage and the unauthorised
use of emergency exit doors.
Vimpex’s Smart+Guard
Vimpex’s Smart+Guard is designed to protect
essential fire and security equipment and to
reduce malicious or accidental false alarms.
Smart+Guard is a tough polycarbonate hinged
protective cover that can easily be installed over
call points and emergency switches to provide
protection from vandalism, accidental damage or
misuse.
The red variant is commonly installed over
fire alarm call points to protect the break glass
• Designed for ease of installation - can be fitted
in minutes
• Optional battery powered 90 dB alarm,
increasing security and protection
• Break seal also available to increase visible
deterrent against misuse
• Available as flush mount or can be surface
mounted with an 18 mm, 32 mm or 50 mm
spacer
The Smart+Guard Back Box is designed to
give greater protection from rain and water
ingress when used with the Smart+Guard flush
mount products.
Smart+Guard 2
Sharing all of the features of the Smart+Guard,
this product is designed to protect German style
Call Points, Weatherproof Call Points and most
US style Pull Stations.
Smart+Guard Enviro
The Smart+Guard Enviro has been designed and
engineered to provide protection for devices
used in hostile environments. Applications
include offshore, the food and beverage
industry, swimming pools, leisure centres, and
underground installations.
Smart+Cage
Smart+Cage protects essential Fire, Safety and
Security equipment from theft, vandalism or
accidental damage. Constructed from PVC
coated 4mm steel bar, these tough, waterproof
cages provide security for a wide range of
devices.
Established in 1994, Vimpex is Europe’s
leading independent manufacturer and
distributor of Alarm and Evacuation products
and accessories. The company manufactures
and distributes a wide range of high quality
Evacuation, Signaling and Building
Infrastructure System products. With the
company’s factory processes and products
approved and audited by UL, LPCB and
Intertek, Vimpex can now lay claim to be the
leading independent European manufacturer/
distributor of evacuation and notification
devices.
www.psimagazine.co.uk
Font: Magistral Book
Grey: Pantone 424
Purple: Pantone 7663
Takt is
true integration
Taktis® is Kentec’s most powerful and sophisticated analogue addressable
fi re panel. Intelligent and technically robust, the next generation Taktis 16L has
enhanced integration and networking capabilities designed to meet the current
and future needs of larger buildings and installations. As a truly Open Protocol
panel it offers installers and their customers maximum fl exibility in systems’
design, site-customisation and in the third-party devices that they use.
+44 (0)1322 222121 www.taktis.co.uk
Do you suffer
from false fire
alarms?
Protective covers designed to reduce
the threat of accidental or malicious
activations causing unwanted fire
alarms, evacuations and disruption
Alarm fatigue occurs when a person
becomes desensitised to a fire alarm,
due to repeated false alarms - it could
have a dangerous effect on a fire
evacuation, putting lives at risk
www.sti-emea.com
info@sti-emea.com
01527 520 999
FIRE SAFETY
Kentec expands Business Development team
to further customer support
Brett Boyd
Kentec Electronics, a life safety
control systems manufacturer, has
appointed Brett Boyd as a
Business Development Manager to
further the company’s customer
support capabilities and help drive
the Kentec Installation Partner
(KIP) scheme.
Brett will be responsible for Kentec
customers in London and the South East,
reporting to Wayne Marston, Head of
Sales - UK. He has recently relocated from South
Africa, where he worked for a fire and security
distributor across every aspect of fire safety,
from detection and protection to extinguishing
and at every stage of a project’s delivery, from
design to aftercare.
Brett says he is looking forward to utilising
his skills and knowledge in a new market: “The
UK is an exciting market and Kentec’s product
portfolio is particularly impressive. Kentec uses
the latest technology to make the lives of our
customers more convenient, as well as
delivering the highest levels of fire safety,” he
says.
Brett will also help to promote the KIP
scheme, which provides Kentec registered
customers with a wide-ranging programme of
bespoke training and best-in-class technical
support, as well as dedicated software and
enhanced product functionality.
Wayne Martson, Kentec’s Head of Sales - UK,
says Brett brings with him a wealth of
experience: “As well as a diverse knowledge of
the sector, Brett’s skills are in helping customers
optimise fire safety systems, putting them and
their needs firmly at the centre of all
projects. The KIP scheme is a fantastic
tool to further this goal.”
www.kentec.co.uk
ACCESS CONTROL
ACCESS CONTROL
ACCESS CONTROL
KERI SYSTEMS UK LTD
Tel: +44 (0) 1763 273 243 Fax: +44 (0) 1763 274 106
Email: sales@kerisystems.co.uk www.kerisystems.co.uk
INTEGRATED DESIGN LIMITED
Integrated Design Limited, Feltham Point, Air Park Way, Feltham,
Middlesex. TW13 7EQ Tel: +44 (0) 208 890 5550
sales@idl.co.uk www.fastlane-turnstiles.com
HVM
ACCESS CONTROL
COVA SECURITY GATES LTD
Bi-Folding Speed Gates, Sliding Cantilevered Gates, Road Blockers &
Bollards Consultancy, Design, Installation & Maintenance - UK
Manufacturer - PAS 68
FRONTIER PITTS LTD
+44 (0) 1293 422800
marketing@frontierpitts.com www.frontierpitts.com
Tel: 01293 553888 Fax: 01293 611007
Email: sales@covasecuritygates.com
Web: www.covasecuritygates.com
ACCESS CONTROL MANUFACTURER
NORTECH CONTROL SYSTEMS LTD.
Nortech House, William Brown Close
Llantarnam Park, Cwmbran NP44 3AB
Tel: 01633 485533
Email: sales@nortechcontrol.com
www.nortechcontrol.com
ACCESS CONTROL – SPEED GATES, BI-FOLD GATES
CCTV
CCTV
HTC PARKING AND SECURITY LIMITED
St. James’ Bus. Centre, Wilderspool Causeway,
Warrington Cheshire WA4 6PS
Tel 01925 552740 M: 07969 650 394
info@htcparkingandsecurity.co.uk
www.htcparkingandsecurity.co.uk
MODICAM EUROPE
Rapid Deployment Digital IP High Resolution CCTV40 hour battery,
Solar, Wind Turbine and Thermal Imaging
Wired or wireless communication fixed IP. CE Certified.
Modicam Europe, 5 Station Road, Shepreth, Cambridgeshire SG8 6PZ
www.modicam.com sales@modicameurope.com
CCTV
CCTV MONITORING
G-TEC DISTRIBUTION
Gtec House, 35-37 Whitton Dene, Hounslow, Middlesex TW3 2JN
Tel: 0208 898 9500
www.gtecsecurity.co.uk
sales@gtecsecurity.co.uk
CCTV POLES, COLUMNS, TOWERS AND
MOUNTING PRODUCTS
GUK
Independent security provider offering CCTV monitoring, CCTV Data
Protection Assessments, Key Holding, Alarm Response. Competitive
trade rates for Installers. ISO 9001, 27001 Accredited.Innova House,
Innova Park, Enfield, EN3 7XH
www.guk.co.uk monitoring@guk.co.uk 01992655659
DISTRIBUTORS
ALTRON COMMUNICATIONS EQUIPMENT LTD
Tower House, Parc Hendre, Capel Hendre, Carms. SA18 3SJ
Tel: +44 (0) 1269 831431
cctvsales@altron.co.uk
www.altron.co.uk
CCTV SPECIALISTS
ONLINE SECURITY PRODUCTS
Security distributors direct to installers, property maintenance &
facilities management companies
PLETTAC SECURITY LTD
Unit 39 Sir Frank Whittle Business Centre,
Great Central Way, Rugby, Warwickshire CV21 3XH
Tel: 01788 567811
Fax: 01788 544 549
Email: jackie@plettac.co.uk
www.plettac.co.uk
CONTROL ROOM & MONITORING
ADVANCED MONITORING SERVICES
Phone 0800 880 6123/0113 850 6123
sales@onlinesecurityproducts.co.uk
www.onlinesecurityproducts.co.uk
AWARD-WINNING, LEADING GLOBAL WHOLESALE
DISTRIBUTOR OF SECURITY AND LOW VOLTAGE PRODUCTS.
ADI GLOBAL DISTRIBUTION
Distributor of electronic security systems and solutions for over 250
leading manufacturers, the company also offers an internal technical
support team, dedicated field support engineers along with a suite of
training courses and services. ADI also offers a variety of fast, reliable
delivery options, including specified time delivery, next day or
collection from any one of 28 branches nationwide. Plus, with an ADI
online account, installers can order up to 7pm for next day delivery.
Tel: 0161 767 2990 Fax: 0161 767 2999
sales.uk@adiglobal.com www.adiglobal.com/uk
GATE AUTOMATION & ACCESSORIES WHOLESALER/DISTRIBUTOR
EUROTECH MONITORING SERVICES LTD.
Specialist in:- Outsourced Control Room Facilities • Lone Worker
Monitoring • Vehicle Tracking • Message Handling • Help Desk
Facilities • Keyholding/Alarm Response
Tel: 0208 889 0475 Fax: 0208 889 6679
eurotech@eurotechmonitoring.net
Web: www.eurotechmonitoring.net
KING SYSTEMS LTD
Your one stop Gate Automation Wholesaler/Distributor. Unit B.
Nicholson Court, Geddings Road, Hoddeston, Hertfordshire, EN11 0NE
Tel: 01992 465999 Fax: 01992 465791
info@kingsystemsltd.com www.kingsystemsltd.com
LEADING DISTRIBUTOR OF CONVERGED IP SOLUTIONS,
INCLUDING CCTV AND ACCESS CONTROL
INTEGRATED SECURITY SOLUTIONS
SECURITY PRODUCTS AND INTEGRATED SOLUTIONS
MAYFLEX
Our product range not only covers IP security products but also incorporates
the cabling infrastructure and the Ethernet switching products necessary for a
comprehensive security installation. We have a knowledgeable team of sales
and technical experts that provide advice and support with system design and
product choice. You can also order online up to 8pm for next day FREE delivery.
Excel House, Junction 6 Industrial Park, Electric Avenue, Birmingham, B6 7JJ
Tel: 0800 75 75 65 www.mayflex.com
HONEYWELL COMMERCIAL SECURITY
Tel: +44 (0) 844 8000 235
E-mail: securitysales@honeywell.com
THE UK’S MOST SUCCESSFUL DISTRIBUTOR OF IP, CCTV,
ACCESS CONTROL AND INTRUDER DETECTION SOLUTIONS
INTEGRATED SECURITY SOLUTIONS
NORBAIN SD LTD
210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire, RG41 5TP
Tel: 0118 912 5000 Fax: 0118 912 5001
www.norbain.com Email: info@norbain.com
IDENTIFICATION
WWW.IDENTIFICATIONSOLUTIONS.CO.UK
INNER RANGE LTD
Units 10 - 11, Theale Lakes Business Park, Moulden Way,
Sulhampstead, Reading, Berkshire RG74GB, United Kingdom
Tel: +44(0) 845 470 5000
Fax: +44(0) 845 470 5001
ireurope@innerrange.co.uk
www.innerrange.com
POWER
UPS - UNINTERRUPTIBLE POWER SUPPLIES
IDENTIFICATION SOLUTIONS
Members • Staff • Visitors • Contractors • Conference • Clubs •
Delegates • Corporate ID
www.identificationsolutions.co.uk
COMPLETE SOLUTIONS FOR IDENTIFICATION
DATABAC GROUP LIMITED
1 The Ashway Centre, Elm Crescent, Kingston upon Thames, Surrey KT2 6HH
Tel: +44 (0)20 8546 9826 Fax:+44 (0)20 8547 1026
enquiries@databac.com
ADEPT POWER SOLUTIONS LTD
Adept House, 65 South Way, Walworth Business Park, Andover, Hants
SP10 5AF
Tel: 01264 351415
Fax: 01264 351217
www.adeptpower.co.uk
sales@adeptpower.co.uk
UPS - UNINTERRUPTIBLE POWER SUPPLIES
INDUSTRY ORGANISATIONS
TRADE ASSOCIATION FOR THE PRIVATE SECURITY INDUSTRY
BRITISH SECURITY INDUSTRY ASSOCIATION
Tel: 0845 389 3889 Email: info@bsia.co.uk
Website: www.bsia.co.uk Twitter: @thebsia
UNINTERRUPTIBLE POWER SUPPLIES LTD
Woodgate, Bartley Wood Business Park, Hook, Hampshire RG27 9XA
Tel: 01256 386700 5152
sales@upspower.co.uk
www.upspower.co.uk
SECURITY
CASH & VALUABLES IN TRANSIT
CONTRACT SECURITY SERVICES LTD
Challenger House, 125 Gunnersbury Lane, London W3 8LH
Tel: 020 8752 0160 Fax: 020 8992 9536
E: info@contractsecurity.co.uk
sales@contractsecurity.co.uk
www.contractsecurity.co.uk
FENCING SPECIALISTS
ONLINE SECURITY SUPERMARKET
EBUYELECTRICAL.COM
Lincoln House, Malcolm Street, Derby DE23 8LT
Tel: 0871 208 1187 www.ebuyelectrical.com
LIFE SAFETY EQUIPMENT
C-TEC
Challenge Way, Martland Park, Wigan WN5 OLD United Kingdom
Tel: +44 (0) 1942 322744 Fax: +44 (0) 1942 829867
Website: www.c-tec.com
J B CORRIE & CO LTD
Frenchmans Road, Petersfield, Hampshire GU32 3AP
Tel: 01730 237100 Fax: 01730 264915
Email: fencing@jbcorrie.co.uk
INTRUSION DETECTION AND PERIMETER PROTECTION
PERIMETER SECURITY
TAKEX EUROPE LTD
Aviary Court, Wade Road, Basingstoke, Hampshire RG24 8PE
Tel: +44 (0) 1256 475555 Fax: +44 (0) 1256 466268
Email: sales@takex.com Web: www.takex.com
SECURITY SYSTEMS
OPTEX (EUROPE) LTD
Redwall® infrared and laser detectors for CCTV applications and Fiber
SenSys® fibre optic perimeter security solutions are owned by Optex.
Platinum House, Unit 32B Clivemont Road, Cordwallis Industrial
Estate, Maidenhead, Berkshire, SL6 7BZ
Tel: +44 (0) 1628 631000 Fax: +44 (0) 1628 636311
Email: sales@optex-europe.com www.optex-europe.com
INTRUDER AND FIRE PRODUCTS
BOSCH SECURITY SYSTEMS LTD
PO Box 750, Uxbridge, Middlesex UB9 5ZJ
Tel: 0330 1239979 E-mail: uk.securitysystems@bosch.com
Web: uk.boschsecurity.com
SECURITY PRODUCTS
CQR SECURITY
125 Pasture road, Moreton, Wirral UK CH46 4 TH
Tel: 0151 606 1000 Fax: 0151 606 1122
Email: andyw@cqr.co.uk www.cqr.co.uk
SECURE CONNECTIVITY PROVIDERS
EATON
Eaton is one of the world’s leading manufacturers of security equipment
its Scantronic and Menvier product lines are suitable for all
types of commercial and residential installations.
Tel: 01594 545 400 Email: securitysales@eaton.com
Web: www.uk.eaton.com Twitter: @securityTP
SOFTWARE SOLUTIONS
SOFTWARE SOLUTIONS
CSL GROUP
T: +44 (0)1895 474474 sales@csl-group.com
@CSLGroupLtd www.csl-group.com
WEBEYE LTD
6a Hazel Court, Blidworth, Nottingham NG21 0RY
0115 7149990 sales@webeyecms.com www.webeyecms.com
APPOINTMENTS
Jamie Evans
APPOINTMENTS
Emily Phillips
TDSi has announced the appointment of Emily
Phillips as its new Internal Customer Advisor.
In her new role, 22-year-old Emily will be
involved with customers from across the globe,
providing a key contact throughout the sales and
service cycle.
Reflecting upon her new role, Emily
commented, “I am very excited to be taking on my
new position at TDSi. It provides me with great
scope to interact with and assist our customers
from around the world. I am very excited to be
taking on my first full-time and permanent role
since leaving university.”
Oprema has appointed Jamie Evans as Product
Manager. As Product Manager Jamie will take
overall responsibility for the company’s product
portfolio, ensuring products are being procured
as efficiently as possible and that the people
selling and supporting it have access to the
latest technologies and techniques.
Jamie originally comes from an IT
background, however has been working in the
security industry for 12 years. He has worked
for both manufactures and distributors and
brings with him a vast amount of industry
knowledge.
Stephen Elliott
Abloy UK has
appointed
Stephen Elliott
as its Regional
Sales Manager
for the South
West.
Stephen
brings a wealth
of knowledge to
the role, with
over 20 years’
sector
experience in
security, architecture and ironmongery.
Stephen will bring the region a fresh
perspective on Abloy’s products and their
application to customers.
Starting his career as a Secure Project
Manager for architectural ironmonger Allgood,
Stephen provided bespoke solutions that
combine aesthetics and access control
solutions. Following this, he honed his craft of
sales at Blue Circle Security and industrial
manufacturer Ingersoll Rand.
Before his appointment, Stephen also
provided Regional Sales for SimonsVoss,
suppliers of digital locking systems and Stanley
Security, access control systems for businesses
and locksmiths.
Frankie Bellavia
EET Europarts has
appointed Franceso
(Frankie) Bellavia to the
role of Sales Director -
Surveillance & Security.
Sunil Bouri, Managing
Director of EET Europarts
UK, said: “We are pleased
to appoint Frankie to this
new role and further
strengthen our position in
surveillance and security
since the acquisition of
Pro-Vision Distribution.
Frankie brings with him a
wealth of industry
experience and skills and along with his strong background in distribution and very
personable character, he is a great addition to the team.”
Commenting on his appointment Frankie said: “I’m really looking forward to my
new role at EET Europarts. There is a tremendous opportunity to support our
customers further across Bosch, IDIS, Pelco and Wisenet.”
Ian Hill
Hochiki Europe has appointed lighting expert Ian
Hill as the company’s new Emergency Lighting
Business Manager. Ian brings a wealth of industry
experience to the role, with a technical
background covering business development,
sales of life safety equipment, and also product
development.
Ian will combine his industry sales experience
with his technical expertise to bolster Hochiki
Europe’s growth in the global emergency lighting
sector. As part of his new role, he will support the
widening of the company’s emergency lighting
offering and other developments on the horizon.
Starting his career within the design
department at Simplex Lighting, Ian has spent
decades developing his skillset across a variety of
roles with lighting manufacturers including
Philips and Fagerhult. He then made the transfer
over to emergency lighting during his tenure at
Eaton Electrical Systems, previously known as
Cooper Lighting and Safety.
www.psimagazine.co.uk
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