City of Palm Coast Week in Review - Issue 05 - Dec. 9 - 2019

FALL 2019 ISSUE 05
DEC. 9, 2019
CITY MANAGER’S
Week in Review

F R O M O U R F A M I L Y T O Y O U R S
HAPPY HOLIDAYS
PHOTO: TOWN CENTER CELEBRATION BY VICKI PAYNE

PHOTO: OUR ICONIC PALM COAST WATER TOWER BY WILLIAM CLARK

UPCOMING Events
Starlight Parade - Dec. 14
A Very Merry Christmas - Dec. 21
Annual Christmas tree recycling - Jan. 4
CPR TRaining - Dec. 21, Jan, 11
Click Here for Parks & Rec Fall Guide 2019
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NewsROOM
Participate in your Palm Coast’s
National Citizen Survey
Fishing pier repairs at Waterfront Park
Concrete-Lined Ditch to be Removed in
F-Section
Road Closure Notice: Belle Terre Blvd
South of SR-100
Crews break ground on splash pad at
holland park
City of Palm Coast announces events,
activities for Dec. 2019

Contents
ISSUE 05
8 - around the City
12 - HISTORICAL SOCIETY HONORS VETERANS
13 - ADOPT-A-ROAD PROGRAM
14 - ROAD CLOSURE ON BELLE TERRE BLVD
15 - ditch to be removed in f-section
16 - Fire department stats
17 - parks & REc
18 - the national citizen survey
19 - fire department in action
20 - public works in action
22 - stormwater & Engineering in action
23 - UTility in action
24 - Palm Coast Connect by the Numbers
26 - City permits
CITY OF PALM COAST
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“ASK QUESTIONS IF YOU ARE UNCERTAIN
AND DIG DEEPER TO UNDERSTAND THE
LOGIC BEHIND AN ACTION.”
-BEN CAOILI
Holiday Garbage and Recycling Schedule
Christmas Day and New Year’s Day both fall on a Wednesday,
so yard waste will be rescheduled to get picked up both of
those weeks on the following Saturday. If you have recycling
on Wednesday during those weeks, it will also be picked up
on Saturday.
For more information, please visit https://www.palmcoastgov.
com/trash or submit a question or concern through Palm
Coast Connect.

Around the City
BILL ELDREDGE
We’d like you to meet Bill Eldredge, our
City’s IT Enterprise Services Administrator.
For the past 12 years, Bill’s been supporting
our Information Technology Department’s
growing FiberNet and cell tower initiatives.
If it’s been easier for you to pay our City bills
online, Bill has been helping with this effort.
When your cell service keeps improving, Bill’s
part of that endeavor, too. Mostly, he works
with Code Enforcement, Building, Planning
and Engineering Departments to expand
future communication needs for all of us.
Just in the past 18 months, Bill has helped
facilitate 25 fiber and 4 cell tower projects.
If you ask Bill what he loves most about his
job and his city, he is very quick to state that
his fellow workers are the greatest group
of people he’s had the pleasure of working
with. “They go out of their way to help our
citizens accomplish their goals. And, much
like me, they think it’s pretty cool to watch
our beautiful City literally grow up.”
• Three fun facts about Bill:
• He’s worked on every continent but Africa
and Antarctica.
• He’s met the Japanese Royal Family.
• He was born almost 10,000 ft. high in the
Andes Mountains, but lived most of my
life at sea level.
GWEN RAGSDALE
Gwen is the new Budget and Procurement
Manager for the City of Palm Coast. She
helps prepare the City budget and works
with various departments on the Strategic
Action Plan to track and report results. She
also oversees the procurement staff, obtains
quotes to ensure competitive bidding and
maintains the approved vendor list. Gwen has
a Bachelor of Science degree in Finance from
the University of South Florida, a Bachelor of
Science degree in Accounting from Webber
University and a CFO Leadership Certificate
from the National Defense University MBA
Executive Leadership at Southeastern
University. Being new to Palm Coast, Gwen
looks forward to enjoying some of our outdoor
amenities, including trails and parks.
Three fun facts about Gwen:
• She’s a huge college football fan.
• She’s also a fan of going to the beach and
boating.
• For eight years, she’s participated in a 50-
mile, 3-day walk for charity.
8

City manager honored FOR 25
years of public service
The International City/County Management Association (ICMA) recently
honored Palm Coast City Manager Matthew Morton for his 25 years of
significant contributions and achievements in the advancement of local
government administration. The award is presented to professional city and
county managers across the globe who are dedicated to public service and
professional management at the local level.
“I applaud Mr. Morton’s ICMA achievement as a committed public service
specialist,” Mayor Milissa Holland notes. “This award endorses his authenticity
as an enduring civic administrator and a champion for the people that he
serves in our City.”
The Mayor and Palm Coast City Council selected Matthew Morton as Palm
Coast as City Manager in March, 2019. Prior to his position here in Florida,
he was the City Administrator for the cities of Duvall and Cle Elum in the
State of Washington.

Sign Up for Citizen’s academy
Join us for the next session of Citizen’s Academy beginning Feb. 3, 2020!
This is a unique opportunity for you to go behind the walls at City Hall and
other departments to learn the ins and outs of how your city works - the
who, the what, the how, and why. Ask the questions you’ve always wanted to
ask. And you’ll get to interact with our top leadership and eat dinner with
us, too!
Space is limited - sign up here: https://bit.ly/2qCYI5t
10

Message from
FLagler Humane Society
Pet of the Week
Tis the season between being thankful and one of giving, there is
one woman in our community that exemplifies this all year every
year, Lauren Driscoll. She runs Pet Peeves Dog Training and Paws
of War. I have reaped the benefits of her talents and many of you
have too. Lauren has been working with dogs for many years and is
continually learning new ways to help the animals. Lauren helps
train and run the play groups at Flagler Humane Society, to help
ensure they find good homes and adjust, even helps after the dogs
find their forever homes if need be to help keep them in their
homes. She also does evaluations on dogs that come in to shelter
to let us know what we can do to help the dog be happier. Lauren
does in home training and group training. She has been helping
with our king shepherd that we adopted at Flagler Humane Society
and she is my trainer for my service dog. I have also participated in
her puppy classes. Lauren says "You get out of the training what
you put into it and you both will benefit from it."
Lauren Driscoll runs Paws of War to help our Veterans have a
better life by finding and training dogs (many have come from
Flagler Humane Society) as service dogs. The tasks she teaches
them range greatly. She does this for NO charge for the veterans.
The veterans have done so much for everyone in our country and it
warms my heart to see what this woman does for them. She
supplies food when needed and helps any way she can. Lauren
runs many fundraisers to help with the cost because it can cost
anywhere from $3,000 to $5,000 to train just one dog. Lauren has
speakers come in to speak with the veterans on topics that might
help them from VA benefits to opportunities in the community. One
of the veterans built an agility course to train the dogs to climb and
go through tunnels. The bond she helps bridge from veteran to
animal is incredible. You might see a service dog out and about
with a vest on saying service dog. Please don’t pet them because
when they have their vest on it means they are working and must
be alert. If you know of any veteran who needs a companion dog,
please have them reach out to Lauren Driscoll at Paws of War at
(386)538-5100 to see if they qualify. This holiday please don’t
forget to help those less fortunate, be it human or animal.
By Christen Brautigan
Wrote by: Christen Brautigan
Animals ready for homes
Adoption specialist:
Mike Corbett and Magdalena Grzona
adopt@flaglerhumanesociety.org
Outreach Manager:
DAISY
Was adopted from our shelter
and returned after few years.
Sweet, older girl that would
love comfy couch and just few
walks a day.
Amy W. Carotenuto, Executive Director
acarotenuto@flaglerhumanesociety.org

PALM COAST Historical
Society Honors Veterans
Our partners this month for the
rotating Museum exhibit has been
the Flagler Beach Photography
Club. Visitors witnessed their
creative talents by viewing
dozens of artistic and thoughtful
photographs representing the
theme of Veterans.
At the open house this past Saturday
soldiers who served around the
world visited us and had free
portraits taken by professional
photographer David Bowers. It
was a meaningful experience.
Thank you, Dave Bowers and Lori
Vetter, for volunteering your time
and expertise as well as the club
members who displayed their art.
A special thank you to Ellen Pugner
and Mary for preparing delicious
cookies and lemonade for our
guests. The veteran exhibit this
month is marvelous and it was an
honor to share these pictures and
support our veterans all month
long.
During December and January,
we honor our own history and
celebrate the 20th anniversary
of the City of Palm Coast and the
50th anniversary of Palm Coast.
Do you know your history? Visit
us and test yourself.
In February the Flagler County Art
League will be our rotating exhibit.
That’s going to be exciting too!
Lastly, our speaker series has
started and on December 14 we
host Zach Zacharias from MOAS.
His topic will be, “Early History of
Tourism in Northeast Florida.”
Visit Palm Coast Historical Society
on Facebook for more information.
12

ADOPT-A-ROAD
To adopt a road, please visit
palmcoastgov.com/green/adopt

ROAD Closure on
Belle terre bOULevard
Belle Terre Blvd will be closed between Magnolia Trace Blvd and Citation
Blvd as crews work to replace (4) 48” metal Stormwater culverts beneath the
roadway and multiuse path/sidewalk.
The closure will last an estimated 60 days between from 12-11-2019 through
02-10-2020, and detours will redirect traffic to U.S. 1 and State Road 100/E.
Moody Blvd. City staff worked hard to time the project to provide little impact
to school bussing routes and we have notified Flagler County Schools as well
as emergency personnel.
Your city will update if the duration or timing of the project changes in any
way.
14

Concrete-Lined Ditch to be
Removed in F-Section
As part of the ongoing enhanced
Stormwater program, the City of
Palm Coast will be replacing the
existing concrete-lined ditch in the
F-Section with a new underground
piping system. This project will
address ongoing concerns with ditch
deterioration, decreased conveyance
capacity and increased maintenance.
Improvements will also include a
system of shallow swales and inlets
to collect stormwater runoff from
adjacent properties and right-of-way
as well as the replacement of cross
drains under Faith Ln., Farmbrook
Ln., Fairview Ln., and Farragut Dr.
While the project is primarily intended
for Stormwater functions—better
conveyance, improving structural
stability and reduced future system
maintenance—these improvements
will also improve the look and feel
of the neighborhood and allow area
homeowners to better maintain their
property.
The project is scheduled to begin
around mid-January and should take
around 3 months.
A neighborhood meeting is scheduled
for December 16th at 6:30pm, room 116
at the Palm Coast Community Center
on Club House Drive, 305 Palm Coast
Pkwy NE.
In January of 2019, the Palm Coast
City Council directed City Staff to
enhance the existing Stormwater
plan. In response to that direction, the
Stormwater Department has enacted
a more proactive approach utilizing
state-of-the-art technology including
LiDAR to identify potential problem
areas within the city’s stormwater
system.

Fire Department STATS
1 2 . 0 9 . 1 9
W E E K L Y P A L M C O A S T F I R E D E P A R T M E N T C A L L S
200
150
1 5 5
Number of Calls
100
50
4 0
7 0
0
4
Fire
Rescue & EMS
2
Hazardous Conditions
Types of Calls
Service Call
Good Intent Call
1 2
False Alarm & False Call
P A L M C O A S T F I R E D E P A R T M E N T
@ P A L M C O A S T F I R E
16

Parks & Rec

Let your voice be heard with the National Citizen Survey!
Since 2002, your City of Palm Coast has conducted an
annual citizen survey to receive resident opinions about
ways the City is serving you effectively or ways that
we could do better. Questions cover a variety of topics,
including: community quality of life, City services, civic
participation and unique issues of local interest.
Survey results are used by City Council and staff to improve
service, increase civic engagement and improve quality of
life in the community. In 2015, City Council directed staff
to alternate the method of collecting data between the
National Citizen Survey (NCS) and a home-grown version
tailored to the City’s needs. 2019 was a NCS year. Although
the official, scientific survey was conducted via random
sampling, the opt-in version of the survey is available for
you to make your voice heard.
Please visit bit.ly/palmcoastresident19
18

FIRE DEPARTMENT In ACTION

Public Works in Action
20

STORmwater & Engineering
in Action
22

UtilitY
in Action

By the Numbers
Average Resolution Time
(in days)
From Utility questions to swale maintenance, the
average time to resolve an issue is less than a day.
Average Resolution Time by Channel
(in days)
Palm Coast Connect streamlines the customer service
process, leading to better service and happier citizens.
24

Open Cases by Type
No matter your question or concern,
Palm Coast Connect has you covered.
Weekly Case Volume by Type & Owner
Hurricane Dorian
Palm Coast Connect allows your City to deploy resources
where needed—even during natural disasters.

City Permits
COMMUNITY DEVELOPMENT – Jason DeLorenzo, Chief Development Officer
515 Palm Coast Parkway SW
13
393 Palm Coast Parkway SW
1 & 2
101 Palm Harbor Parkway
A108 - A110
10 Palm Harbor Village Way
Subdivision Nonstatutory
Technical Site Plan Tier 1
Site Plan Modification
Commercial Permits Applied
Alliance
Interior Alterations - Kids Fun Builders Group
LLC
Inc. $3,500
Interior Alterations - Dr. Shariq
Latif Office Terrance Miner $600
Select
Interior Alterations - La Piazza Professional
Café
Builders $1,000
Commercial Permits Issued
Interior Alterations - Cantina Styles
Louie Restaurant
Construction $150,000
Development Application
Lot 2 Town Center Phase II,
Tract 1A
Michael Chiumento, III
Aldi Food Mart/PC Parkway
Plaza Lot 2
Amenity Center/Sawmill Creek
Subdivision
Jason Povlick c/o Roger W.
Strcula
Palm Coast Florida Holdings,
LLC
Development Orders Issued
Variance -setback 59 Fawn Lane Fatima Sena
Construction value improvements from October 1, 2019 to date $93,979,691
Residential Single Family / Duplex Residences 21
26