PSIDecember2019

December 2019 – £4.00

@psimagazine

www.psimagazine.co.uk

Professional Security Installer

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A close look at FESS

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AWARDS

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TEST

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EDITOR’S

CHOICE

A look at the best

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BOLD SEASONAL

STATEMENTS

Predictions for the year ahead

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December 2019


5 Editorial

At this time of the year it’s always fun to look ahead to

the next twelve months in terms of predicting what it in

store for the security industry. The Editor has his go...

6 Industry news

News and events from the security and fire industries

10 Appointments

A selection of this month’s movers and shakers

12 TESTED - TRENDnet TV-IP460PI

The compact multi-camera is put through its paces by an

independent reviewer

17 Editor’s Choice

The pick of the latest security products with information

from the manufacturers and handy QR codes to find out

more

20 The PSI Premier Awards 2019

Here we reveal all of the winners from this year’s

campaign as chosen by security systems installers. The

best CCTV, access, intruder, innovation, distributor and

software/signalling of 2019 is here!

33 Meet the Installer

This month we meet Max Smith, Managing Director of

Security Control Systems in Wokingham to talk about

security life

37 Grow your installation business

Last month we held a seminar programme in Manchester

aimed at helping installation businesses improve

performance, grow and thrive in the modern market. We

provide a breakdown of what went on

42 Expert 2020 visions

Our expert Panel gives us their predictions for next year

48 Convergence and access control

Tim Northwood of Inner Range discusses convergence

and security technology

50 Our standard for apprentices

The security industry has an apprenticeship standard

that’s been developed by the industry, for the industry

56 The PSi Directory

Your guide to vendors and service providers

Seasonal statements

It’s that time of year when we ask our expert panel of industry insiders to

give us their predictions for the coming twelve months. What do you think

will have a major impact on the market? It’s not all about Brexit...

CONTACTS

EDITOR Andy Clutton

Tel: 020 8295 8308

E-mail: andy.clutton@psimagazine.co.uk

Twitter: @SecurityDrum

DESIGN & PRODUCTION Matt Jarvis

Tel: 020 8295 8310 Fax: 0870 4292015

E-mail: matt.jarvis@proactivpubs.co.uk

ADVERTISEMENT DIRECTOR David Lewis

Tel: 020 8295 8309 Fax: 01322 292295

E-mail: david.lewis@proactivpubs.co.uk

DISPLAY ADVERTISING Paul Amura

Tel: 020 8295 8307 Fax: 01322 292295

E-mail: paul.amura@proactivpubs.co.uk

ADMINISTRATION Tracey Cole

Tel: 020 8295 8306 Fax: 01322 292295

E-mail: tracey.cole@proactivpubs.co.uk

MANAGING DIRECTOR Mark Quittenton

CHAIRMAN Larry O’Leary

PSi QR Codes

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PSi carry QR codes. Simply scan with

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Security-based editorial contributions to PSI are

welcomed, and the Editor reserves the right to alter or

abridge text prior to publication. The views expressed in

PSI are not necessarily those of the publishers.

Editorial and Advertisement Office

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3


EDITORIAL

My tuppence worth

At this time of year it’s always fun to predict

what the next twelve months might bring for

the security industry. So here’s my

contribution to the party...

Iam writing this in mid-November, but as the retailers have

already filled the shelves with their Christmas stock and there

are people in my village with their decs up, it’s essentially

Xmas time right now. Despite an early enforcement of tinsellitis

for the Scrooges amongst us, we can at least have some fun (it’s

not all ‘humbug’ in my life) by taking a minute to make some

predictions as to where the industry is going and what next year

will bring for the security market. This month our Panel feature

gives the experts a chance to break down their thoughts on the

future direction of the sector, but I want my go too so here we

have my four predictions as we head into a new decade:

1. The sales of IoT, home automation and DIY security

products will continue to grow for the domestic market. When

Amazon shells out $1bn to buy the Ring company you know they

are fairly confident of shifting some units. Any manufacturer who

previously said that the emergence of Ring et al would not affect

their market space probably now has a similar product of their

own in the portfolio. Of course we know that there is a difference

between a professional alarm system (especially with remote

monitoring services attached) and a fit-yourself, monitor-yourself

video doorbell, but the price and tech-appeal of Ring makes it a

winner. Ring now has an alarm system and CCTV on its books so

look for other brands to mirror this approach.

2. As an installer in 2020 your IT knowledge will need to be

more in-depth than ever before. Either that or you will need to

work closer with IT departments as you bring IP systems to new

installations. You’ll spend more time setting up software than

before too, as the hardware is now the straightforward job.

3. GDPR will bite some people on the bottom in 2020. There

is so much focus on facial recognition these days that someone is

going to get a nice big ICO fine just like the £183m it took from

British Airways and its parent company International Airlines

Group (IAG). That kind of fine for them was bad, for smaller

companies it could be the end of the road. At our recent seminar

series (outlined later in this edition) the subject of GDPR was the

most intense in terms of reaction and discussion. It may well be

that for the foreseeable future it is only law enforcement

authorities that are allowed to use such analytics, at least until

everyone properly gets their heads around the regs.

4. Marketing people at tech companies will continue to

describe analytics as AI because AI is the current buzz term.

Sales of AI-enabled security systems will be an interesting watch

for 2020 as more companies invest in the idea.

That’s my tuppence worth for 2020 anyway. Oh and Liverpool

winning the League (please??). Have a great festive period.

Andy Clutton

EDITOR

5

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Largest Authorised

Dahua Distributor.

Facial recognition Analytics ANPR Thermal imagery

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INDUSTRY NEWS

PAC & GDX unveils $1million

investment in Exeter

PAC & GDX has unveiled an investment in its

UK-based manufacturing facility. The dedicated

Exeter plant has been enhanced with the

addition of a new production line that will see a

70% boost in throughput with 3D Advanced

Optical Inspection (AOI) technology employed

to allow faster quality verification and permit

easy changes to production.

Buildings and facilities at the plant have also

been refreshed to provide the optimum

environment for designing and building PAC &

GDX’s access control and door entry solutions.

At a recent event to mark the unveiling of the

investment, General Manager, Brad McMullen,

congratulated everyone on their efforts at the

plant: “We chose to invest in Exeter because the

plant has a great quality record, it’s highly

productive and open to new ideas. This

investment will provide a massive boost to PAC

& GDX’s ability to get more of its quality

products faster to customers.”

Debbie Buck, Senior Director, Operations at

the facility sees the investment as affirmation of

the great work undertaken at the plant. “This is

truly a great success story for Exeter, for our

dedicated team and for our customers.”

The Exeter plant will be responsible for the

production of a new range of PAC & GDX

products in 2020.

In brief

Arcules has announced a

partnership with Siemens

Smart Infrastructure (SI) to

provide its Integrated Video

Surveillance Service. The

collaboration is intended to

be global, starting across

North America.

Linx International Group has

been selected and awarded

ASIS Preferred CPE Provider.

The ASIS International

Preferred Provider Program

provides organisations with

the opportunity to award

recertification continuing

professional education (CPE)

credits for their security or

business managementrelated

continuing education

offerings.

BBC Fire & Security celebrates 40

years in business

Established in 1979 by three founding

Directors, BBC Fire & Security (formerly BBC

Fire Protection) first started trading from a

former Corner Shop in Norwich. Now in its fifth

decade, BBC has grown to become a respected

fire life safety and security service provider.

According to the company, success has

come from the application and development of

expert knowledge combined with a

commitment to compliance and best practice,

and above all providing an attentive, personal

service to all customers. In fact, in 1996 the

business was awarded the Royal Warrant by

Her Majesty Queen Elizabeth II.

A multi discipline approach, commitment to

innovation and reputation has, over the past

40 years, laid the foundation for the company’s

current success as part of the Marlowe plc

Group of Companies.

A statement says: “We would like to take

this opportunity to thank everyone who has

contributed to our achievements over the past

40 years. Our special thanks go to our

pioneering Supply Chain Partners, our loyal

Customers and last but by no means least, our

greatest asset, our dedicated Team Members.”

Managing Director Dave Moore cuts the cake!

6


CCTV ACCESS S

FIRE INTRUDER

As-a-service business

models gaining traction

An increasing need for niche

security solutions, rapid

advancements in technology,

and budget pressures are driving

the security industry to explore

“as-a-service” business models.

In the end-user space, new

business models such as

Screening-as-a-Service,

Biometrics-as-a-service, ISR-asa-Service,

and Infrastructure-as-a-Service are

gaining traction.

“The ‘servitisation’ of the security market is

paving the way for the network effect and hybrid

business models, not necessarily based on cloud

applications, but offering a mix of hardware

scalability, limited cost of ownership and controls

to clients, such as pay-as-you-grow,” said

Aravind Srimoolanathan, Research Analyst,

Security, Frost & Sullivan. “Incumbents providing

solutions through conventional means will face

competitive pressures from innovative

substitutes, which will lead to merger and

acquisition ventures and market consolidation.”

While end-user security strategies are

evolving, suppliers are increasingly focused on

providing solutions that unify and secure

processes throughout various applications.

However, given the complexity of the ecosystem

and the number of processes involved,

Srimoolanathan predicts customers are likely to

continue using multiple vendors for different

solutions.

Read more at www.psimagazine.co.uk

FIA Launches New Level 3 FD&A

qualification

The Fire Industry Association is offering

training to a new Level 3 qualification for the

fire detection and alarm (FD&A) sector -

Fundamentals of FD&A in Non-Domestic

Premises.

This new qualification is designed to

provide a concise and focused introduction to

the FD&A sector. It is ideal for anyone who is

working in or starting out in the fire detection

industry and are looking for training leading to

a qualification within this area.

Following the Grenfell Tower fire and

subsequent Independent Review of Building

Regulations & Fire Safety, along with listening

to industry feedback, the FIA reviewed its

current training and Level 3 qualifications

available and identified the need for a more

succinct Level 3 qualification focusing on the

fundamentals of fire detection and alarm

management.

The training comprises 2 x two-day training

units with an open-book exam at the end of

the second unit. Those who pass will gain a

Level 3 qualification based on BS 5839-1.

In addition to the two standard units, there

is a ‘Conversion to Fundamentals’ unit, which

is available to delegates who have previously

taken the FIA’s Foundation to FD&A course.

Delegates successfully completing the

conversion unit & exam will gain the Level 3

Fundamentals of Fire Detection and Alarm

Systems in Non-Domestic Premises

qualification.

FIA CEO, Ian Moore says, “We have been

running our Level 3 qualifications for over a

year now and it is clear from the feedback a

different style of exam is needed. Modern

exam techniques focus more on where to find

the information that is readily available (i.e.

through the internet, manuals or standards)

and not a memory test as I was used to ‘back

in the day’.

“The new Fundamentals qualification will

have an open book (BS 5839-1 or the FIA

training manual) exam and having completed,

what we consider to be world-class, training

the learners will be able to approach the exam

with confidence.”

Company formed to offer video management hardware solutions

Video Storage Solutions (VSS) has been launched to provide Milestone’s systems integration community with pre-engineered

video recording and storage appliances, via authorised EMEA based distributors. Max Burgess, General Manager of VSS said:

“Our objective is to provide a one-stop-shop for purpose-built, performance driven and feature rich appliances which are

integrated with Milestone Systems XProtect and which are able to withstand the taxing video data write load of systems that

have high number camera counts.

8


The UKs fastest growing

security distributor

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+44(0)29 2064 1509

oprema.co.uko.uk

ECHO digital service officially launched at

CSL Industry Forum

ARE YOU

MISSING

SOMETHING?

The Electronic Call Handling Operations (ECHO) digital service

was launched at the 2019 CSL Industry Forum at the Informa

Building in London.

Launched around the campaign ‘Go Digital, Get ECHO’, the

directors and partners of the project presented to an audience

of installers, alarm receiving centres (ARCs) Police, and

insurers. The aim of ECHO is to deliver a centralised, fully

automated electronic call handling service to reduce the

pressure on the emergency services and ARCs by reducing

their call handling times and errors that can occur from a

manual response handling.

The launch focused on the growing demands on police

control rooms and the need to ensure the professional

security industry keeps pace with change and to meet the

deadline of April 2020, when some police services will

prioritise digital alarm signals that meet National Police

Chiefs’ Council security systems requirements.

It was also announced that following a rigorous due

diligence exercise involving both technical and operational

scrutiny by ECHO Directors and fellow industry leaders, that

AVR Group will partner with ECHO to deliver the service.

David Wilkinson, Director, said: “ECHO is a modern, proven

and highly effective technology, backed by leading industry

bodies. Currently, the speed, quality and volume of alarm calls

varies significantly, and delays to calls being answered can

have serious consequences. History shows that mistakes can

be made by both parties, with telephone alarm messages

being misheard or misunderstood, so adopting ECHO will go a

long way to streamlining and evolving the process.”

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and via the PSI website. Just search for “PSI Security” and

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Protecting you, wherever you are

Merry Christmas from CSL

www.csl-group.com @CSLGroupLtd ©CSLGroup

THE BOTTOM LINE

IN ASSOCIATION WITH CSL

The interview that gets the facts from the top

This month Simon Banks talks to Sarah Staff, a former Detective Chief

Inspector with the Metropolitan Police heading up the flying squad. Sarah is

now Head of SaferCash, which aims to reduce the number of attacks on

cash-in-transit couriers.

For those who are not familiar with

SaferCash, can you outline what you do?

SaferCash is a Home Office approved Police

initiative hosted by the BSIA, working in

collaboration with the Cash & Valuables in

Transit sector (CViT), UK Finance Banking

partners and Independent ATM distributors. Our

main aim is to reduce physical CViT, ATM and

Banking related crime, and provide a central

point of contact for the Police, the Security

sector & other partners. SaferCash maintains

the only national database for all CViT attacks

and suspicious incidents, whilst also providing a

direct link between Law Enforcement and the

Industry via liaison officers. Our team is made

up of former serving members of the Police

service and seconded by Police analysts working

within their regional areas. SaferCash has the

fortunate ability to draw together vital

information and intelligence from several areas,

across both the public and private security

sectors. This joined-up initiative assists at a

regional, national and international level,

working closely in regular partnership with law

enforcement and industry partners. Its

collaborative work supports Police investigations

with analytical crime data for intervention,

detection and prosecutions.

Several large UK brands have recently

joined the programme. Can you tell us why

they felt it was important for them to do so?

Our newest members in 2019 include wellknown

brands such as Tesco, Sainsbury’s Bank

and the Post Office. These members are all too

aware of the threats their staff face every single

day and want to proactively assist the relevant

authorities in reducing this. Adding these new

members has allowed us to invest in the growth

of SaferCash and increase our reporting and

analysis of these crimes. In 2009, CViT attacks

in the UK totalled more than 1000 crimes, with

many of the offences involving the use of

firearms, serious violence and injuries against

the CViT crews. The level of offending reached a

crisis point and SaferCash was launched. Over

the last 10 years the initiative has developed a

strong working partnership with the Security

Industry and UK Police, supporting “Follow the

Van” initiatives and other Police activities. In

2018 there were less than 200 CViT crimes in

the UK, however the level of violence and the

use of firearms remains a threat and our aim is

to see a reduction in the number of crimes

through the working partnership. As well as

deterring these crimes and seeing the levels

drop, we have also achieved some high-profile

convictions in recent months. In February 2019,

five offenders where jailed at Manchester Crown

Court, for a combined total of more than 75

years following 3 ATM attacks. More recently,

five men were jailed for over 48 years in

November 2019, again in Manchester, following

a spree of cash machine explosion robberies

across areas of the North West.

How can Security Installers benefit from this

initiative?

SaferCash is currently part of the National Police

Chief Council Task and Finish Work Group

looking at total cash degradation systems and

solutions to physical ATM attacks. We aim to

represent and support our members, whilst

facilitating conversations and contacts across

the BSIA. SaferCash provides up to date

information daily to our members, whilst also

producing strategic national reports based on

the data we have. Installers could use this to

proactively advise their customers on crime

trends in their area. Police and their partners

also have access to a SaferCash secure

intelligence database, which holds records of

reported crime and suspicious activities. In

addition, we co-ordinate and host regional

intelligence meetings which take place every

quarter around the UK where risk managers

from security companies can attend. During

these meetings, we discuss current trends and

crimes affecting all SaferCash partners with

updates on Police investigations and activities.

We have current points of contact with all 43 UK

Police forces to assist with updates on crime

investigations suffered by members, and to

assist in putting parties in direct contact.

Can you tell us about your career before

your existing role?

Before joining SaferCash, I had a 30-year career

with the Metropolitan Police Service. Most of my

service was as a Detective tackling serious and

organised crime, following in my father’s

footsteps, as he served for 35 years in the Met

as a murder squad Detective retiring as a

YOU SAID IT!

SharingIntelligence–BuildingPartnerships

Detective Chief Superintendent. I served for 12

years on the Flying Squad from the ranks of

Detective Constable, Detective Sergeant,

Detective Inspector, and finally as only the 2nd

woman in the 100-year history of the Flying

Squad (1918 to 2018) to hold the rank of DCI.

The Flying Squad is a specialist covert

department tackling organised crime groups

involved in committing commercial armed

robberies.

Away from the Flying Squad, I managed several

specialist covert units tackling the importation

and supply of controlled drugs and firearms into

the UK and London. I ran the Organised Vehicle

Crime Unit tackling criminal groups involved in

the organised theft of high value vehicles, and

the Plant and Agricultural Intelligence Unit which

was funded by industry partners. This work

provided me with a greater insight into offences

being committed against our members involving

the use of heavy plant machinery, which is often

used to rip out ATMs. My experience gained over

30 years in the Police service has enabled me

to properly support our BSIA and SaferCash

member companies.

“Really looking forward to seeing how this DualCom GradeShift Pro goes in. There’s no provision for a

phone line or network access at the panel so the DualCom Pro will be a godsend”.

Rob Rathbone (KHG Security) – LinkedIn Post – November 22

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11

TEST

PRODUCT TEST

TRENDnet TV-IP460PI

the camera tilts fully up, following this it is driven

to a datum position.

It is important to carefully consider the

mounting position as the three fixed cameras with

their 128.5° horizontal fields of view have no

adjustment possible, so any specific areas of

interest such as cash tills or doorways should be

appropriately aligned before securing in place.

The 350° maximum rotation of the PTZ must also

be considered to ensure that the end stops do not

impede movement through a key area of interest.

What’s in the box?

Camera

Quick Guide

Fixing screws and wall plugs

This is a multi-sensor

HD camera featuring

a 2MP PTZ 4x optical

zoom and three 2MP

fixed lens units to

provide 360° of

coverage

This is a compact multi-camera assembly

consisting of three fixed cameras arranged

around a controllable PTZ camera. It is

promoted as a “multi-sensor HD camera”

featuring a 2MP PTZ 4x optical zoom and three

2MP fixed lens units to provide 360° of coverage.

IR illuminators provide night vision up to 10

metres. PoE Plus connectivity allows simplified

cabling and reduced installation cost.

Getting started

The camera can be powered from a 12-volt supply

or by PoE+. This must be a 30W capable switch

port or PoE injector as the camera has a demand

of up to 24W. 3.5mm jack sockets are available for

audio in and output. The unit runs reasonably

warm with a back panel temperature of 51.8°C

after an hours operation, however, the unit is

specified for an operational range of -10° to

+50°C.

Once connected to a network, the camera has

DHCP enabled by default so can be readily found

within its subnet or a discovery tool “Camera

Utility” is available from the TRENDnet website.

The discovery tool can then be used to call a webbrowser

to link to the camera.

Once powered up the camera goes through a

short initialisation phase then activates its PTZ

motors for position referencing. During this stage

the PTZ pans left until it hits its hard end stop and

Operation

At first connection using the browser you are

forced to enter an administrator password of

between 8 and 16 characters using at least two

character types; an indicator below the entry field

turns green and states “Strong” if a suitably

secure password is entered. Once entered the

browser requests a plug-in download to allow

viewing of the images. For this the browser must

be closed. Once re opened and the “add-on” is

run the four images show immediately.

Time shows by default as US format and as

Pacific US and Canada GMT-8 but is easily set to

UK time using the Advanced menu. NTP was

found to be set by default and this setting can

also be readily changed.

A card slot in the base allows a Micro SD card

of up to 256GB to be fitted for in-device event or

real-time storage.

A reset switch allows all settings to be

returned to factory defaults when activated at

power-up.

ONVIF profiles S & G are implemented so the

video stream can be recorded, viewed and the PTZ

camera controlled with third-party NVRs.

However, when used with a third-party NVR it was

found that only the PTZ camera could be viewed

and recorded. Network analysis showed that the

camera streams are referenced as 101, 201, 301

and 401 and the individual RTSP streams can be

viewed using suitable viewing software and these

channel numbers. No such information is

provided in the user guide or online, but it is likely

that technical support from the manufacturer or

the third-party company could assist with

integration.

Menu options

The camera has two menu options Basic and

Advanced.

12 www.psimagazine.co.uk

TEST

Playback has

reasonable review

capabilities with

camera and date

selection and

transport controls of

Stop, Slow FWD, Play

/Pause, Fast FWD

and single frame

(continued from p12)

The event set-up allows detection areas to be

established for each of the fixed cameras and for

these to be linked to the PTZ to select specific

preset views if required. All alarm events can be

linked to schedules and authenticated Email

messages sent to up to 3 receivers.

The Log page has search filters available, but

column widths are too narrow to show sufficient

detail and couldn’t be altered. Although data was

displayed, a message at the top of the screen

states “Log works only if the NAS is available”.

Performance

It is unusual these days to see a PTZ unit that

does not use sliprings for continuous pan

rotation, however, for the applications that this

unit is designed for, this may not be such an issue

if considered when installing.

The semi-automatic focus worked well when

controlling the zoom position, but it was

occasionally found that if light levels dropped

quickly, it was possible for the PTZ camera to be

left out of focus. A control of zoom position brings

it back using autofocus or the manual focus near

or far commands can be used.

The 3 fixed cameras give full all-round

coverage of the scene, but no image stitching is

provided.

While the zoom range is limited to just 4x, it

was found that the menus allow digital zoom to

be added to give a full zoom limit of 4, 8, 16 or

32x. A setting of 16x gave reasonable results for

most scenes from the 2MP image. The 4:1 range

gives a horizontal angle of view of 120° to 56.6°.

Pan and tilt speed is variable and can be set to

zoom proportional.

It is possible to digitally zoom-in on images

including when in full-screen mode using a dragbox

but this feature does not maintain the image

aspect ratio and simply fills the pane with the

selected image.

It was also found that the aspect ratio of the

panes changed when the PTZ controls were

removed from the screen.

Sensitivity is reasonable for such a camera but

there was a tendency for the auto Day / Night

option to switch to monochrome at a higher light

level than may be desired. While there is a

sensitivity setting of between 1 and 3 this did not

seem to have much impact and no explanation of

the value’s relevance is given in the user guide. It

is not clear how the light level is detected as there

does not appear to be a light sensor, so it is

assumed that this is derived from video level as

there was some hunting evident with certain

views. All images switch together. The camera

was giving reasonable colour rendition with scene

illumination to below 2 Lux, but moving objects

showed significant artefacts at this level. The

stated sensitivity of 0.01 Lux is not explained in

any way.

Up to 293 presets are available for storing

selected views, 6 others are dedicated to

switching between Day and Night mode, Setting

and Storing Manual limits, Going to an origin

position and Remote re-boot. Positioning of the

preset Call icon is not always in line with the

Preset name, this could initially be confusing for

the operator.

Playback has reasonable review capabilities

with camera and date selection and transport

controls of Stop, Slow FWD, Play /Pause, Fast

FWD and single frame. While there is no reverse

play the expandable timeline allows accurate

selection. Replay speeds from ¼, ½, 1, 2 and 4

times are available and shown in the top right

above the playback window.

A TRENDnet IPVIEW app is available for

Android and iOS system through the usual app

stores. The app finds available cameras for adding

in from its list, however, while this worked very

easily with an iOS tablet and mobile phone, an

Android tablet was not very responsive to some of

the selection commands, but an Android phone

fared better. This software is presented as a free

app but once loaded you are occasionally

presented with a message telling you “To use this

feature you must upgrade to the full version” this

is an in-app purchase rather than an option at

install. The basic version is limited to viewing

individual images and to control the PTZ unit with

an on-screen cursor for pan, tilt and zoom

functions. Preset positions can be called and

snapshots stored however any multi-screen or

video recording requires the full version. While

not expensive to upgrade this does not seem a

good way to drive acceptance of the product.

“VIEW EVO” software is available for PC use

providing recording and display and handling up

to 32 cameras.

Conclusion

An interesting multi-camera unit which can be

used stand-alone via a browser or as part of a

larger system using TRENDnet video management

software. Some of the noted quirks in its

operation will hopefully be improved with future

firmware updates.

8.0 out of 10

NOTE: This PSI Product Test was carried out by an

independent third party, not editorial staff.

The manufacturer had no input in the review or the

final result

14


Bosch IP 3000i cameras. Extend smart video

surveillance to general surveilance applications.

Bosch all-new IP 3000i cameras offer high-quality, 24/7 performance

and something never seen before in such competitively-priced cameras;

built-in Essential Video Analytics as standard. Micro dome, mini dome,

bullet and turret options are available with resolutions of up to 5MP for

indoor and outdoor use. This intelligent solution is an industry first for

general, cost-effective video surveillance.

Find out more at boschsecurity.com

NOT ALL COMPANIES

2020 VISION

A CLEAR FOCUS WITH DVS

2 0 2 0 V I S I O N

EDITOR’S CHOICE

EDITOR’S CHOICE

The security industry is busy and complex, so it’s easy to miss

new products and services as they get lost in day-to-day

activities. Every now and again, certain products grab our

attention so here we take a look at a few of the products we

think you won’t want to miss this month.

Face recognition-enabled

intercom announced

Distributor CIE has announced the

UK launch of the R29C door

intercom from Akuvox. In place of

a traditional keypad, the R29C has

a 7” full colour touchscreen and incorporates a

secure infrared face recognition system that

facilitates hands-free operation and a QR code

recognition system for organising temporary

access for people such as delivery drivers and

service engineers. The R29C will automatically

compare the visitor’s face with a database of

enrolled faces and perform automatic match

notification to grant access. The unit also

embraces QR code-based access control for ‘one

time’ access for external visitors.

www.cie-group.com

Bluetooth Low Energy (BLE)

readers launched

Vanderbilt has released Bluetooth Low Energy

(BLE) readers in conjunction with the company’s

ACT Enterprise 2.10 access control software.

BLE technology removes the need for a

physical card/tag and replaces it with a Bluetooth

credential that communicates with the reader to

authorise or reject access. The launch includes a

range of BLE readers, a contactless door release

button, virtual credentials available through an

ACT Enterprise license, and an end-user app for

Android and iOS.

“The BLE readers remove the need for a

physical credential and replace it with a virtual

credential for smartphone devices that will

provide customers with a far and smoother user

experience,” said Ross Wilks, Head of Marketing

Communications, Vanderbilt.

www.vanderbiltindustries.com

Camera tester accelerates installations and remote testing

Triplett Test Equipment has launched the CamView IP Pro-X, a

touchscreen security camera tester designed to save time on

installations and make testing easier to perform with a removable

battery solution to power cameras during testing.

The rugged, tablet-style design with a ” touchscreen is easy to

see and use in bright and dark job sites. The tester can be used

with cameras with up to 8-megapixel (MP) resolution. Built-in Wi-Fi

connectivity with hotspot makes it easy to connect to a network.

Triplett designed the Pro-X to make field work easier and more

efficient with “Quick Connect Power” batteries that can be

removed to separately power a camera. Now, security camera

technicians no longer need to tether a camera to

their tester for a power source. Instead, the

technician can pop out one of two batteries from the back of the tester for an instant power source that’s not connected

to the tester. Having an independent power source that easily connects to cameras helps improve worker safety by

allowing a technician to position him or herself safely on a ladder or on the ground without sacrificing power to the

camera being tested and configured. www.triplett.com/products/8075

NOTE: All technical specifications listed are provided by manufacturers


17

EDITOR’S CHOICE

Next generation access

and video system

Following a series of roadshows in the

UK, Paxton’s next generation access

control and video management

solution, Paxton10, has been officially

launched.

Available from Paxton’s approved

UK distributors, the system combines

access control and video

management on a single platform.

Features include Paxton10 smart

credentials, in-built Bluetooth

wireless technology allowing

smartphones or smartwatches to be

used in place of traditional keys or

electronic tokens.

Paxton10 cameras, a first for Paxton, are

embedded with software engineered

specifically for Paxton10 while multi-site

management and remote access provide installers

with the option to offer a full security management

service to their clients.

A modular, single door system with ease of

install and flexibility, with distributed intelligence

to increase reliability, scalability is from 1 to 1000

doors and up to 1000 cameras.

www.paxton-access.com

Pinhole height strip camera

for covert face capture

The new H.265 Wisenet XNB-H6461H Pinhole

Height Strip camera from Hanwha Techwin offers

users the opportunity to covertly capture an image

of a person’s face, and when used in conjunction

with another camera, establish the approximate

height of the person.

Ideal for banks, petrol stations, convenience

stores and other retail type applications, the

Wisenet IP network Pinhole Height Strip camera,

which is able to support face recognition analytics,

is designed to be installed at an exit door.

Positioned at eye level and looking in, it is able to

capture clear frontal images of faces which can be

recorded and used as evidence to prosecute

anyone arrested for theft or fraudulent activity.

The 2 megapixel Wisenet XNB-H6461H pinhole

camera is equipped with a 4.6mm fixed lens that

provides a 73° field of view. It also benefits from

Wide Dynamic Range (WDR), which performs at up

to 120dB, to produce images from scenes

containing a mix of bright and dark areas. This is

quite often the case at entry/exits points of a

building and normally results in overexposed or

underexposed images. In addition, built-in

Highlight Compensation (HLC) technology solves

the problem of overexposure created by the

presence of strong light sources, such as from

store spotlights.

The camera’s Hallway View provides an

effective way to monitor narrow vertical areas such

as shopping aisles and corridors.

www.hanwha-security.eu

Hand-held card reader

makes for easy ID validation

The CEM Systems S3050 Portable

Reader is a lightweight hand-held

card reading device for use with the

AC2000 access control and security

management system. It is designed to be used

for ID card validation at temporary entrances or

remote sites which have no power and as a

mobile device for random checks within predefined

zones.

A full colour touch screen provides easy

navigation and also provides information about

card validity, including cardholder details such

as name, date of birth and an image.

Up to 250,000 card IDs can be held in the

reader’s database for differentiation between

authorised and unauthorised personnel.

www.cemsys.com

New management tool

for fire detection

Kentec has launched VR Nimbus, a management

tool for fire detection, which enables integrators

and service companies to remotely access and

manage their fire safety system.

VR Nimbus allows end-users to gain access

to data from all fire-safety systems to assess

performance and make fact-based decisions

using analytical technologies. It also runs fire

detection tests and documents events in real

time to the Nimbus cloud to achieve the latest

status reports.

The new technology provides an in-depth

event log which extends beyond that of the fire

panel itself; events can be easily filtered to view

specific event types and within specific date and

time ranges. kentec.co.uk

NOTE: All technical specifications listed

are provided by manufacturers

18


oprema.co.uk

Pre noon next day delivery as standard

+44 (0)29 2064 1509 or sales@oprema.co.uk

PSI PREMIER AWARDS

AND THE WINNERS ARE….

EventCity in Manchester was the

venue for the PSi Premier Awards

2019 Dinner. Sixty-two finalists, but

only six winners. Here we reveal the

companies and products that

security installers voted for in this

year’s campaign

television and radio presenter Penny Smith and

PSi editor Andy Clutton. Six categories covered the

best of CCTV, intruder alarms, access control,

software, communications, distribution and

innovation. Plus this year, we were able to

recognise the product that gained the most votes

not just from installers, but from across the

industry.

And so without further ado, let us now reveal

the successful products and companies:

THE WINNERS WERE:

The Texecom team celebrates with

Awards co-host Penny Smith

All smiles for CSL winning the

Software/Signalling Award

Rather than take the opinions of a panel of

industry judges, the PSi Premier Awards

seeks its list of finalists, and ultimately its

winners, from the people who buy and install

security equipment. Because of this, the Awards

are genuine notices of approval from the security

industry and each of the companies that reached

the final stage of the campaign should rightly be

proud of their achievement. This year saw over

3,000 voters take part in the campaign.

This is why the Main Hall at EventCity,

Manchester was a buzz of excitement in early

November as the winners of this year’s awards

campaign were announced by the guest speaker

CCTV PRODUCT OF THE YEAR

2019

Hikvision - DS-2TD2617

The Bi-spectrum Thermal Bullet camera boasts

Deep Learning capabilities and a new sensor that

improves the quality of its images. A second

optical lens gives operators the ability to verify

what the thermal sensor is telling them, without

the need for another camera.

SOFTWARE/SIGNALLING

PRODUCT OF THE YEAR 2019

CSL - DualCom Pro

The DualCom Pro range offers Installers easier,

faster installation of a professional signalling

system with even greater resilience. Plus, access

to CSL Live, the new ordering and management

portal. The range includes new versions of

installer favourites; DigiAir Pro and GradeShift Pro

offering single or dual path wireless Radio

signalling via network-diverse 4G WorldSIMs.

TECHNOLOGY INNOVATION OF

THE YEAR 2019

Texecom – Texecom Cloud

Texecom Cloud, a web-based portal accessible on

any internet-connected device, will help

engineers find operational efficiencies and grow

revenues by adding value to customers. Texecom

Cloud’s remote maintenance and Health Check

services automate, log and track the maintenance

process. Installers can therefore offer customers

more cost-competitive, less intrusive maintenance

contracts.

20


Oprema wins!

INTRUDER ALARM PRODUCT OF

THE YEAR 2019

Pyronix - Enforcer V10 with

ProControl+

The Enforcer V10 detects, communicates,

interacts and raises the alarm in more ways than

ever before. ProControl+ is the smart device

application for providing users with total control

over their properties. ProControl+ can be used for

standalone security or video systems, as well as

fully integrated solutions with the range of

Pyronix Full-HD Wi-Fi cameras as well as any

Hikvision video device.

ACCESS CONTROL PRODUCT OF

THE YEAR 2019

Paxton - PaxLock Pro

PaxLock Pro can be installed in standalone mode or

as part of a Net2 networked system, offering sites

the flexibility to upgrade to a networked solution as

and when required. There are two designs available

for internal and external facing doors offering more

versatility for customers than ever before.

DISTRIBUTOR OF THE YEAR

2019

Oprema

Oprema is a multi-brand distributor of CCTV, IP

CCTV, HD CCTV, fire alarm systems, access control,

intruder alarm and data products to the trade. The

company is listed as one of the top 20 fastest

growing Welsh companies and was awarded Dahua

Distributor of the Year 2018.

And finally the product that received the most

votes from across the security industry (not

including manufacturers) was:

SECURITY INDUSTRY PRODUCT

OF THE YEAR 2019

Hikvision - DS-2TD2617

Congratulations to all of the finalists for making

the final cut and a big “well done” to the winners

in each category. The call for nominations for the

PSI Premier Awards of 2020 will begin in Spring

next year.

PSI Editor Andy Clutton co-hosted

the Awards Ceremony

A big night for Hikvision and

Pyronix with a three-trophy haul


21

Access Control | Video Management | One System

Ultimate simplicity, innovative features,

Paxton’s most powerful system

1000

doors

1000

cameras

Bluetooth®

smart credentials

Compatible with

PaxLock & Entry

ranges

Fire & intruder

alarm integration

Multi-site

capabilities

Modular

system

Find out more and sign up for free

Paxton10 Installer Training at paxton.info/4975

Paxton10 will be sold exclusively through Paxton approved distributors

WINNERS

CCTV PRODUCT OF THE YEAR &

SECURITY INDUSTRY PRODUCT OF THE YEAR

Winner – Hikvision DS-2TD2617-3

Justin Hollis of Hikvision collects the

trophy from Awards co-host Penny Smith

Hikvision, the leading supplier of innovative video surveillance products and

solutions, has won the PSI Premier Awards ‘CCTV Product of The Year’ for

the fourth year running

Hikvision UK & Ireland is delighted to be a

PSI Premier Award Winner in the CCTV

Product of the Year category for the DS-

2TD2617-3 Thermal and Optical Network Camera.

This camera is truly innovative, offering

thermal and optical monitoring at a price point

which makes it a viable solution for a wide range

of real-life applications.

The DS-2TD2617-3 network bullet camera

provides bi-spectrum high performance allweather

perimeter protection and thermographic

temperature measurement, fire detection and

smoking detection at the most cost-effective price

on the market.

The thermal module provides temperature

measurement ranging from -20 to 150 degrees C

at 25fps with line crossing, intrusion, and region

entry/exit detection capabilities, while the optical

module allows the camera to provide picture-inpicture

and bi-spectrum fusion images.

The dual imaging modes makes the camera

ideal for both all-weather short-range perimeter

detection up to 50m, and temperature detection

monitoring and alerts in applications including

data centres, warehouses, factories, and recycling

and waste facilities.

This is the fourth year running that Hikvision

has won the coveted CCTV Product of the Year

Award in the PSI Premier Awards. This year,

Hikvision was also presented with the award for

Security Industry Product of the Year in

recognition of its offering across the broad

spectrum of the industry, encompassing not just

cameras but access control, video intercom,

recording technology and more.

Thrilled to win

“At Hikvision, we’re all thrilled to win these

awards, particularly the CCTV Product award for

the fourth successive year. We consider it to be

very special recognition indeed, because it is

based on the votes of the readers of PSI

magazine. These are the very people who are

hands-on with the products every day, so they

know what they’re talking about. It’s an

acknowledgement of the hard work of Hikvision’s

R&D and product development teams, and the

company’s commitment to new product

development and technological innovation.

“We’d like to thank those readers of PSI

magazine for voting for Hikvision. It means a great

deal to be recognised and rewarded by our

partners and peers in the UK security surveillance

industry. And we’d also like to thank PSI magazine

and everyone involved in the PSI Premier Awards

for consistently organizing these highly respected

reader-voted awards.”

“It means a great

deal to be recognised

and rewarded by our

partners and peers in

the UK security

surveillance industry”

www.hikvision.com


23

Get Recognised

Get Registered

The Professional

Register

Raising Professional Standards

in the Security & Fire Industry

Recognising Competence and Qualifications

for Individuals who Install & Maintain Security

& Fire Systems.

Find out more or Register now at:

www.ctsp.org.uk

WINNERS

TECHNOLOGY INNOVATION OF THE YEAR

Winner – Texecom Cloud

Hugh Devereaux and Michael Govier of

Texecom collect the trophy from Awards

co-host Penny Smith

We’re delighted to announce that

Texecom Cloud was awarded

‘Technological Innovation of the

Year’ in the recent PSI Premier

Awards. We would like to thank

everyone who voted for us!

Texecom Cloud is a web-based portal which

enables security installers to manage

multiple alarm systems from one simple

interface, simultaneously. This in turn helps them

save money and increase revenues by being more

efficient and adding value to their customers.

It gives engineers complete control over their

alarm system portfolio – this includes safeguards

to ensure only the right people have access to the

right data. Engineers are restricted to only view

and access security systems that are specific to

them.

Remote Maintenance and

Health Checks

One of the most important features of Texecom

Cloud is remote maintenance and health checks.

This reduces the number of times installers need

to visit a site to diagnose, maintain, manage and

service customer’s alarm panels – it can even

eliminate the need to go on site completely.

Knowing that a security system is functional,

operational and performing is a crucial part of any

professional security system installation. The

health check regularly monitors systems to

ensure correct operation. Installers can monitor

their entire portfolio of alarm systems, providing

peace of mind that all systems are operational,

and identifying any issues that may otherwise go

undetected.

Other benefits

Another benefit of moving to Texecom Cloud is

that installers will have no longer have to manage

multiple copies of software. As the platform is

accessed via a standard web browser, any

upgrades or software expansions will occur in the

cloud, and so the interface will always be up to

date whenever an installer logs in.

Simple additions, like the ability to use

templates to change settings across a number of

panels, reduce the need for programming and

save security installers time when dealing with

customers with large estates of control panels.

Texecom Cloud also gives engineers complete

control over their alarm system portfolio – this

includes safeguards to ensure only the right

people have access to the right data. Engineers

are restricted to only view and access security

systems that are specific to them.

Easy to use

The interface is clean, modern and intuitive, with

navigation aided by a logical layout similar to

many modern technology-based interfaces.

Simple menus, clear icons and the use of

breadcrumbs makes management a simple task.

Security installers can also view all of their

connections via an at-a-glance overview; this

indicates in real-time if they have any systems

which might require maintenance or remedial

work, helping them to maintain the highest levels

of customer service.

Texecom Cloud

gives engineers

complete control

over their alarm

system portfolio –

this includes

safeguards to ensure

only the right people

have access to the

right data

To sign up for a free

14-day trial visit:

www.cloud2.texe.com


25

Everything

is about

to change

We started with a goal in mind:

communicating our uniqueness.

This goal became a sketch.

This sketch became… OUR NEW DESIGN.

Coming soon… a revolutionary new Provision-ISR style.

Provision-ISR official distributor in the UK

Call +44(0)1332 382555

Email: sales@acamtechnology.com

www.acamtechnology.com

WINNERS

INTRUDER PRODUCT OF THE YEAR

Winner – Pyronix Enforcer V10 with

ProControl+

Laurence Kenny of Pyronix collects the


Pyronix are absolutely delighted to win the Intruder Product of the Year

at the PSI Premier Awards for the third year in a row

As voted for by security installers, the 2017

and 2018 Intruder Product of the Year

winner once again proved to be the best in

its class, as it made it a hat-trick of awards in

three years, while it was actually the sixth PSI

Premier Award overall for an Enforcer system.

“We are overwhelmed by the reaction and

support our Enforcer continues to enjoy,” said

Laurence Kenny, Pyronix Marketing Manager.

“This is very much a team success that we’d like

to share and dedicate to all our customers, as well

as everyone involved in the internal development

of our solutions.

“To have this hard work recognised with a

nomination to this prestigious award is an

achievement, but to then win it for the third

consecutive year is something that we are so

grateful and proud of – it is a fantastic

achievement especially as installers decide the

winners each year.”

Having won the award in 2017 and then once

again in 2018, Pyronix has continued to add

further value to the Enforcer V10 solution with

new developments to meet the needs of installers

and their customers.

For example, voice push notifications that grab

the user’s attention to events on the system were

followed with video verification to allow them to

see what was happening and take appropriate

action.

New innovations have enabled installers to

extend their offerings to compete in an

increasingly competitive and converging industry.

Developments such as perimeter protection can

now be delivered; adding the XDL12TT-WE

detector as a switcher, alongside the outdoor Mini

Dome Camera to provide early warning

notification and video verification of any potential

intruders, before a break-in can even be

attempted.

“Analysing the market and listening to our

installers, we used the 2017 and 2018 wins as

motivation to push the boundaries even further,”

Laurence said. “We have constantly looked at

ways to deliver more to our customers; adding the

Wi-Fi communicator as standard, adding voice

push notifications via the app and now

progressing this even further with superior

perimeter protection capabilities alongside video

verification.

“Having delivered this, to win the award for the

third year is a real testament to our dedication of

providing the best possible system we can.

“A big thank-you once again on behalf of

everyone at Pyronix for voting for us, we really

appreciate it.”

“To win the award

for the third year

is a real testament

to our dedication of

providing the best

possible system we

can”

www.pyronix.com/uk/


27

Live View

Alarm Verification Recording

WINNERS

ACCESS CONTROL PRODUCT OF THE YEAR

Winner – Paxton PaxLock Pro

Anthony Searle of Paxton collects the


Paxton’s PaxLock Pro is among the best security products the industry has to

offer, according to those working in the sector. The wireless door handle was

named Access Control Product of the Year at the PSi Premier Awards 2019.

The company would like to thank not only

those in the industry who voted in the

awards but all installers who regularly

recommend PaxLock Pro to their customers and

whose feedback helped shape the award-winning

product.

Launched in October 2018, PaxLock Pro is the

latest addition to Paxton’s wireless access control

solutions and became Paxton’s fastest selling

new-release. It represents Paxton’s third

generation of electronic door handle, offering a

robust, versatile and aesthetically pleasing

product suitable for a wide range of sites,

including residential, educational facilities,

commercial buildings and healthcare sites.

The design means that it can be easily

installed to operate as part of Paxton’s Net2

networked access control system or standalone

for sites not requiring the extra functionality, with

flexibility to upgrade to a networked solution if

their requirements change.

It is also compatible with Paxton10*, Paxton’s

brand-new system which combines access control

and video management on a single platform.

Offering installers’ customers more flexibility

than ever before, the PaxLock Pro is available for

internal and external facing doors, both of which

come in black or white. Additionally, it is simple to

install and compatible with DIN standard locks


meaning they can replace an existing door handle

with minimal disruption.

The product was chosen by Humberside Fire

and Rescue Service to be installed at its

headquarters. Used in combination with Net2,

access control, and Net2 Entry, video door entry, it

is providing the site with a flexible solution that

enables them to easily grant access to crew

members, office staff and contractors from a

centralised location.

Steve Rowlands, Paxton’s Senior Product

Manager, said: “The PaxLock Pro was launched as

a direct response to customer feedback, following

two-years in development and quickly became

one of our most popular and fastest selling

products. We continuously strive to meet our

customers’ expectations and have worked

tirelessly to ensure the product is robust, durable

and aesthetically pleasing in equal measures.

“This is why the PSi Premier Awards are

especially important to us, having been voted for

by installers across the UK. Many years of hard

work and relentless testing went into this product

and we couldn’t be prouder. Since its release the

reaction from both installers and system users

has been fantastic and we look forward to its

ongoing success.”

*Paxton10 PaxLock Pro required

Offering installers’

customers more

flexibility than ever

before, the PaxLock

Pro is available for

internal and external

facing doors, both of

which come in black

or white

paxton.info/5078

31

AN EVEN

BROADER HORIZON

with our high or low mount

180° sensors

WXS and

WXI series

Outdoor, 12m,

180° PIR/dual-tech,

wired/wireless

OPTEX has now extended its range of outdoor 180° sensors by

launching four new models to complement the existing WX Infinity

series. The additional benefits offered by the new WX Shield (WXS)

series are a low and high mount option, anti-masking feature

by default and dual-technology models for extra reliability in

harsh sunlight. For added peace of mind, WXS sensors include

masking plates, built-in level indicator and five years’ warranty.

Explore a new horizon with the WXI and WXS series.

For more information visit www.optex-europe.com

INTRUSION DETECTION | TAILGATING DETECTION | VEHICLE DETECTION | PEOPLE & VEHICLE COUNTING | ENTRANCE DETECTION

together raising standards

Meet the installer

Security life with Max Smith of

Security Control Systems

What would be a typical project for you?

As we focus on complete end-to-end security

solutions our typical projects can range from a

single residential dwelling to large stately homes,

small businesses to large multinational

organisations and local councils, government

offices and schools.

Our team of highly skilled engineers always

offer best practice solutions including alarms,

CCTV, access control, intercoms and gate

automation to our customers in the South East of

the UK.

What is the best thing about working in

security?

Without a doubt it is the team at Security Control

Systems.

Our company heritage is built upon building

trust and delivering quality assurance to

ultimately provide peace of mind to our

customers. We have an exceptionally loyal

customer base which is of testament to the team

at Security Control Systems.

Is third party accreditation beneficial to

you?

Absolutely – not only does it ensure that there are

industry standards that need to be met and

adhered to it also provides end users with peace

of mind that the security company they are

working with is credible and has been accredited

by a third party. Invaluable!

Do you think there is a skills shortage in

the industry? Any trouble recruiting?

There has definitely been a shift in the number of

Name: Max Smith

young skilled resource entering the security

industry over recent years. As schools, colleges,

training schemes and apprenticeships are

encouraging school leavers to look at more

practical vocations the future is definitely brighter

than it was a few years ago.

Are there any common requests from

customers that give you problems?

New customers wanting to move to SCS for a

better customer service but having existing

systems installed by others with closed protocols

making it difficult to take the system over. If you

provide a good honest service you don’t need to

hide behind such subterfuge.

What is the security industry’s biggest

myth?

The customer’s notion that battery-operated

wireless cameras are going to be good!

Job title: Managing Director

Time in security/fire: 30+ years

Company: Security Control Systems

Location: Wokingham, Berkshire

Areas of expertise: Intruder alarms, gates,

bollards, CCTV, smart alarms, fencing, railings and

perimeter security. We have been providing,

evolving and improving security installations for a

range of residential, commercial, construction,

retail and education clients for more than 35 years.

Accreditations: NSI Gold, Safe Contractor

“Our company

heritage is built upon

building trust and

delivering quality

assurance to

ultimately provide

peace of mind to our

customers”

The team of engineers has over 40 years of

Security Control Systems service between

them


33

together raising standards

“Our team of highly

skilled engineers

always offer best

practice solutions”

(continued from previous page)

What will be the impact of smart/home

automation on the security sector?

As the convergence of technologies continues and

the IoT becomes a reality, consumers are

increasingly using their mobile devices and smart

phones to control their lives. There is a steady

increase in the expectation to be able to do this

with certain security solutions to enhance the

level of property protection.

Are you concerned about Brexit?

Interesting question! The main concern will be

whether it will lead to a potential recession and a

change in spending and investment levels. Only

time will tell…..

What would make your job easier?

If there was more awareness in the market about

the various industry standards and the relevance

of accreditations then end users will have a

greater understanding of why choosing a security

company with those accreditations is a must.

This will ultimately mean that customers will

be making a well-informed decision on the

security company they choose to work with.

What is your ultimate/fantasy electronic

security product?

Definitely something that could freeze frame time

– very Matrix-esque I know! This would mean that

every time there is a security breach or incident

time could be frozen until the reinforcements

arrive!

What advice would you give to a younger

version of yourself?

Life is a marathon not a sprint – it is a string of

experiences so enjoy the ride.

Will England ever win the football World

Cup again?

Yes – just like West Ham won it for England in

1966, Chelsea will win it for England in 2022!

If you won £25,000 what would you do

with it?

Take the team at Security Control Systems on an

all-inclusive weekend trip to New York City – you

heard it here first!

BE SMART!

Read PSI magazine

on your tablet

or smartphone

using the FREE app

34


PROMOTION

A cyber secure approach to video surveillance

Securing premises and assets through the

deployment of physical security

technologies was once the preserve of

large organisations. These systems were simply

out of reach for businesses at the smaller end of

the spectrum, the small to medium enterprises,

with neither the manpower to manage alerts nor

the resources to invest in systems to protect

relatively small sites.

Effective IoT physical security

for SMEs

Today’s cloud-enabled IoT devices change all of

this. The SME has a wide range of IP video

surveillance technologies to choose from, all

fully scalable to suit specific business

requirements. Yet, with security technology

being so readily available and affordable comes

the temptation to look for low price, low grade

options that claim to meet all of the

requirements of a modern security solution, but

in reality, come with none of the assurances that

a customer or installer should be looking for.

Selecting the right technology and the right

provider is imperative to ensure the highest

levels of security. Connected technologies now

offer the most effective way to secure a

business, yet these technologies must be

manufactured with a central focus on

cybersecurity principles. Without taking great

care in selecting high quality solutions from

trusted vendors, it’s impossible to guarantee

that the technology has been manufactured

ethically, was produced with cybersecurity as a

key consideration, and is covered by relevant

maintenance agreements if something goes

wrong.

AXIS Companion: A cyber

secure video surveillance

solution

AXIS Companion is a range of cameras from Axis

Communications, aimed at SMEs, that are

unique in the market. They are among a very

small breed of surveillance cameras to have

been accredited as both Secure by Default,

awarded by the Surveillance Camera

Commissioner (SCC), and Secure by Design, a

stamp of approval from the Police Crime

Prevention Initiative (PCPI). In addition, Axis

Communications holds a Cyber Essentials Plus

certification from the National Cyber Security

Centre.

These accolades provide evidence of Axis’

security credentials, verification that its

products and services are designed and built

with cybersecurity at the forefront, and

assurance to the market that Axis and its

partners operate from an ethical standpoint,

aligning themselves to current best practice.

In addition, Axis operates an AXIS

Companion Specialist programme which

provides installers with full guidance and

support in supplying and installing the AXIS

Companion range.

George Pritchard, Key Account Manager at

Scenariio, commented, “Being an Axis

Companion Specialist is very important to us as

it gives us the ability to discuss the needs of our

customers directly with the manufacturer,

ensuring we have the best product set selected

for their requirements. AXIS Companion is easy

to install, plug in, commission, set up and then

hand over to our customers. It’s the ideal SME

solution.”

AXIS Companion demonstrates what is

possible in physical security using IoT

technologies, and what can be achieved by

organisations such as Axis, who strive to

innovate for a smarter, safer world. Axis’

credentials prove that they take cyber security

seriously, have achieved significant standards in

security and design, and can demonstrate that

their products meet the minimum requirements

expected in terms of cybersecure surveillance

and resilience.

Yasin Miah, Field

Sales End to End

Solutions at Axis

Communications,

considers the

importance of

ensuring high levels

of cybersecurity

across the supply

chain, and the

credentials that make

AXIS Companion the

ideal surveillance

solution for SMEs.

AXIS Companion: Solutions for small businesses https://www.axis.com/en-gb/companion

View our video case study: https://youtu.be/F83cETEbXFw

For further information please contact: Yasin.Miah@axis.com


35

ONE PRODUCT TWO ILLUMINATORS

Outstanding

Performance

Combined White-Light

and Infra-Red

IP Enabled

www.rayteccctv.com

PSI 2019 SEMINARS

How to grow your business

In early November,

PSI hosted the

“Growing your

Security Installation

Business” seminar

series at EventCity in

Manchester. Here is a

breakdown of the

event

Anthony King explains recurring revenues

The PSI seminar stream consisted of key information regarding the

day-to-day running, growth and success of security installation business.

Delegates picked up advice on a range of subjects concerning staff, sales

and finance to help develop their company performance and meet the

demands of the modern environment. We look at the presentations.

Growing your service business

Speaker: Jim Rathbone - Rathbone Results

It is surprising how little time is invested by business owners and management

in the security sector in growing the service contract base and related income

streams, when most of the profits and the value of the company are in the

service area. The focus of this presentation coveredpractical strategies to grow a service

business and how to focus on the right areas for development.

Jim Rathbone discusses the

service side of business

(continued over)


37

PSI 2019 SEMINARS

GDPR was one of the

hot topics for

discussion at the

conference with

delegates having

plenty of questions!

(continued from previous page)

GDPR: everything you wanted to know but were afraid to ask!

Speaker: Ray Ford - The GDPR Institut

Ray’s first talk was a general session aimed specifically at questions and answers

from delegates relating to general GDPR requirements and what organisations

should be doing that may have been overlooked or misunderstood. He answered

questions from the floor relating to general enquiries, more specific enquiries

relating to surveillance and CCTV and other forms of security systems, including

digital recognition systems such as biometrics and facial recognition.

Apprenticeships and employers

Speaker: David Scott - Skills for Security

David provided an update on what is involved

in the fire and security apprenticeship

programme (what the apprentices learner

over the three-year programme), which of the

colleges and training providers offer the programme, how

the programme is delivered (block release, day release and

online) and how much the apprenticeship will cost the

employer.

Business opportunities through cyber

security

Speaker: Chris Pinder - IASME

Keeping a business secure against the ever increasing cyber

threat is critical for any organisation. As Government and,

increasingly, the private sector look to ensure a secure

supply chain, this session highlighted how maintaining good

cyber security can deliver real opportunities to gain and

retain business.

Chris also highlighted the value of the

Cyber Essentials in developing resilience

and covered patch management, access

control, secure configurations and

malware protection.

38

(continued on p24)


INTERNAL CABLE CONNECTIONS

No Fly Lead or Junction box required!

LATEST DOME CAMERAS FROM CONCEPT PRO

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Call Videcon on 01924 528001 or Videcon Welwyn on 01707 932555

to arrange a demonstration or for more information

PSI 2019 SEMINARS

(continued from p22)

Attracting new talent (sales and engineers)

Speaker: George Zitko - Zitko Consulting

In his presentation, George Zitko asked “With a

widely acknowledged shortage of quality engineers

and skilled sales staff, could one solution be to look

to other sectors for future stars in addition to the

security pool?” He also discussed whether company owners acn

make their business a more attractive proposition for new employees

and generations?

Recurring revenue

Speaker: Anthony King, Square One

Recurring revenue is the life’s blood of any business model and

is the true value and worth of any security company. In one of

the busier presentations delegates found out how they can raise

standing with a well-managed and developed recurring business

revenue structure.

Anthony spoke about the various forms of revenue that can be

developed and explained the differences between RMR and RAR.

He also outlined the benefits of SaaS (defined as

Security as a Service) and the potential threat

that businesses face from disintermediation.

GDPR: Its impact on security and CCTV

data systems

Speaker: Ray Ford - The GDPR Institut

This session was aimed at how installation

companies can make sure their customers

purchasing surveillance systems understand

their responsibilities on the use of the data

captured and how to account for it under the new privacy

legislation.

To outline the points raised in the presentation, Ray

talked the delegates through a series of real life case

studies which exposed the problems associated with GDPR.

This included an example of when a court case went against

a homeowner with video evidence, due to the area covered

by the cameras.

Exit strategies within the security sector

Speaker: John O’Connell - Rathbone Results

You have worked hard most of your adult life to

build a successful security business, but now

the time has come to decide how to exit or

transition from your business. This may be the

biggest decision you have ever faced. It is your

opportunity to do it right with guidance. This is both an

important personal event as well as a financial transaction. In

this presentation John outlined what you need to do to get the

best deal for your business and revealed what the experience is

like when you finally let your company go.

Finance options for growing businesses

Speaker: Joshua Ejdelbaum - ASC

This session took a look at the challenges

faced in raising finance for small businesses,

and gave an overview of the different types of

finance which exist for small businesses.

According to Josh, getting funding for your

business does not have to be as demanding as going on

Dragon’s Den! With 41% of SMEs sourcing external finance in

the last three years there are lots of companies out there

looking to grow.

40


PROMOTION

Analytics and illegal parking

Andrea Sorri from Axis

Communications looks at spotting

illegal parking with video analytics

We have seen a growing trend of cities

becoming “smarter”, solving everyday

problems with help of IoT devices, and

now that 5G is finally on the horizon, the topic is

hotter than ever. The superior levels of

connectivity offered by this technology promise

a future where sensors will make it easier to

regulate every aspect of a city, from its energy

consumption to the regulation of its roads.

Mobility solutions already help law

enforcement corps in many tasks; for example,

by automatically detecting an accident or

recognising and recording the license plate and

patterns of free flowing traffic. The same

technology of precise surveillance cameras,

combined with video analytics, can be used to

detect cars parked in red zones, and

automatically send an alert to the police or the

security personnel of the affected premises.

You might think that illegally parked cars are

more of a nuisance than a danger, but actually

they pose a number of different security threats.

For example, the car may block a section of the

road, which means for other vehicles to pass is

either very difficult or even impossible, which in

turn means the creation of traffic congestion,

raising the chances of an accident happening.

Parking in front of hospitals or police

stations, in a way that blocks passage for

ambulances and other first responders’ vehicles,

can actually cost lives. The longer a vehicle is

parked illegally, the greater the risks of

accidents. That is why it’s so important to have a

solution that automatically notifies law

enforcement, who can then act quickly to

remove the problem.

Identify and resolve

To understand how this technology works, let’s

take a typical scenario of an unauthorised

vehicle occupying a space dedicated to other

users, for example a bus stop. Instead of pulling

over next to the pavement, now the bus is forced

to stop in the middle of the lane, making the

passage difficult for other vehicles. And if this

happens during rush hour, an already heavy

traffic flow can exacerbate into a block.

Instead of having to wait for someone to

signal the disruption, a camera can quickly

detect the vehicle through analytics software. If

a violation is recognised, law enforcement is

automatically alerted and can take steps to

solve the situation before it escalates; on top of

that, if the camera is connected to a horn

speaker, this feature can be used to

automatically play an announcement like

“You’re parking in a prohibited zone”. Recorded

audios often function as a good deterrent,

warning the potential offenders that they’re

being watched.

As well as city surveillance and law

enforcement, the technology can also be

applied by airports, stadiums, property owners

and critical infrastructure to boost their security

and quickly detect potential intruders.

Long term benefits

Avoiding accidents and traffic jams is just the tip

of the iceberg. Solutions that tackle illegal

parking have a positive impact on multiple

levels. On one instance, a better traffic flow

means more satisfied, less stressed citizens.

Also, the method is efficient – thanks to the

automation capabilities – and affordable, as it

utilises the existing CCTV infrastructure and

helps the city collect more fees for parking

violation. Finally, this kind of solution can lead

to a positive change in road users´ traffic

behaviour over time, making the roads safer and

more secure for everyone.

Instead of having to

wait for someone to

signal the disruption,

a camera can quickly

detect the vehicle

through analytics

software

Read more here:


41

PANEL

The New Year is

almost upon us so

what can we expect

for the security

industry over the next

twelve months? Here

are the PSI Panel

predictions for 2020

“We are moving from

an ‘all in one’

engineer to a multiphase

installation

process, whereby

hardware installation

is complemented by

experts in software, IT

and networking”

2020 vision for security

By the time you read this we will probably

have had a General Election and will have

a better idea of what the future holds for

the UK security market, particularly in terms of

Brexit, however we asked the expert PSI Panel

for their (pre-election) predictions for 2020.

Alistair Enser -

Reliance High-Tech

In many respects 2019 marked

a turning point in the security

industry, with artificial

intelligence, software based

analytics and the internet of

things really taking hold. This

will undoubtedly continue during 2020 and

therefore fundamentally alter the way that

technology is specified and installed –

something that has massive implications for

security integrators as well as ethics and

legislation.

Not so long ago, integrators focused their

knowledge and expertise exclusively on the

often quite complex video security and access

control technology they worked with on a dayto-day

basis. However, what we’re seeing now is

that the hardware is becoming easier to install,

but a much higher degree of knowledge about

subjects such as cybersecurity, converged IT

infrastructures and the cloud is required when

commissioning these systems into an IP

network.

This means we are moving from an ‘all in one’

engineer to a multi-phase installation process,

whereby hardware installation is complemented

by experts in software, IT and networking. This

is not to say that one person or company would

not be able to cover all of these disciplines.

However there is still a shortage of companies

like Reliance that have already invested heavily

in this next generation of skills, technology and

training.

While this could be considered an

opportunity missed, it is actually a significant

risk for the end user. Traditional theft has now

been surpassed by theft of data, information

and cyber security issues. Imagine the irony of

your security system being an ‘open door’ for

criminals, or worse!

Additionally, in our digital world, the

traditional security system can now provide

immense value beyond security through

information and analytics, as part of a

converged business system.

We are now firmly at a crossroads. By

investing in new skills and adapting our working

practice and focus, the security industry will not

only adapt to the digitisation of security threats,

but it will become an ever more integral part of a

customer’s general business, providing useful

information that adds value, reduces risk and

saves costs in other areas.

Jamie Allam - Amthal

Fire & Security

We have seen an influx of

mobile apps created to

manage all aspects of

security, from door entry to

CCTV, allowing users to

receive automatic alerts for

the most diverse events, and providing an ability

to grant or restrict access to this facility.

All this demonstrates the world’s increasing

demand for The Internet of Things and

associated mobility, connectivity and ease of

use, and this is all only going to continue to gain

momentum in the year to come.

Helping this along is the advances in cloud

technology, which is allowing physical security

to become more accessible. Likewise, CCTV

solutions can operate with increased storage

capability and alarms have greater

opportunities to be seamlessly integrated into

existing systems.

The introduction of the much publicized 5G

networks will also impact on the way people

stay connected. Extra speed and bandwidth,

faster operating and more powerful mobiles will

enable apps to work much harder and video to

become the cornerstone of security.

Savvy users will expect us to keep pace in

both residential and commercial markets and

support the move to smart cities.

We have already seen an abundance of smart

technologies attracting homeowners to DIY

solutions for home security. Most recently Ring

added a home alarm system to its ever-growing

systems portfolio.

In response, professional installers will need

to use 2020 to work much harder to

demonstrate their added value, including

considering all aspects from price point to

design and integration capability.

42


One critical area where we will be able to

influence is in our true ability to provide peace

of mind. 2020 is likely to continue with plenty

of uncertainty, not only in Brexit terms, but also

issues around crime and response capability.

Homeowners will be looking to boost their own

security and seek reassurance their home and

possessions are secured to the highest levels,

that in fact they are able to ‘protect what’s

precious.’

Richard Jenkins - NSI

In 2020 several updated and

new British Standards come in

to force reflecting continual

improvement in the UK’s

security industry, a reminder

that Standards are always

evolving.

The recently updated “BS 7858:2019

Screening of Individuals Working in a Secure

Environment” comes into effect from 1st April

2020. Touching all sectors of the security

industry, it adopts a more risk based approach

in this important area.

One of the biggest challenges facing us all

and not least the security sector is cyber. A

BSIA-led development - a Cyber Security Code

of Practice for installers - will be available for

the NPCC’s (National Police Chiefs’ Council)

review during 2020. It covers considerations in

design, installation and ongoing maintenance of

more cyber-robust systems of networked

products and related services.

Electronic Call Handling Operations (ECHO)

will roll out services across all Police areas from

April 2020. ECHO-ready Police forces have

indicated they will only accept verified alarm

signals from ARCs via ECHO, which will place

signals directly on police control room

despatchers, saving time and eliminating errors

legacy practices entail. This automation in

relaying confirmed alarm signals from systems

maintained by approved installers will improve

efficiency in police response, and deliver more

effective use of police resources.


Justin Hawkesford –

Comelit

By 2020, the Internet of Things

(IoT) will redefine the concept

of "identity management" to

include what people own,

share, and use.

Within this, consumer

David Davies - DVS

Wow, 2020 already is just around the corner, but what will the

new year bring in? With a massive insurgence in cloud and AI

technologies I think we will see more focus in this area with

more offerings and hosted solutions becoming available. A

camera is a camera, is a camera and still needs to be installed

by a security professional , so this won’t change , well

certainly not in 2020 that is for sure, but with many solutions

now that can be offered to sit between the camera and the end user it will all be

based around this need, from false alarm reduction , cloud storage and backup,

GDPR complaint facial recognition systems , AI lead of site monitoring ,

advanced retail analytics and the list goes on. I do think we may see more

offerings based on monthly type payments like leasing whereas the end-to-end

solution is costed over its intended life cycle and offered in this format like a

mobile phone etc; this may give more customers a point of entry and also help

customer retention for those that choose this method. As for Brexit? Well I can

honestly say the politicians don’t know what will happen (if it happens at all),

so let’s hope either way trade remains strong and the industry doesn’t see any

downturn. Past this all I want to say is a very, very merry Xmas to you all, take

care and we will shall you in 2020.

demand for integration will continue to

increase, with the expectation for a seamless

security experience, especially when it comes to

home automation and surveillance, but also for

business access.

Facial recognition is set to make a significant

impact. It has come a long way since its initial

days, achieving vast improvements in accuracy,

reliability and efficiency. The biggest challenge

as we move forward will be responding to

concerns about data privacy and the

management of facial recognition data and

templates.

Continued improvements in algorithms will

allow facial recognition technology to be

deployed with peace of mind on more edge

devices, further driving down costs and opening

up additional opportunities for systems

integrators and solutions providers.

Winners in the year will bring such advanced

systems together with well-designed user

interfaces. Thinking beyond the technologies

themselves and focussing on developing a deep

understanding of customer needs is what will

be key to establishing integrated solutions and

connected devices that drive growth. Indeed a

focus on passion, technology and design.

The benefits of home automation, and smart

technology, when considered with the ecofriendly

sustainable attributes and ability to

help save on energy costs, will also see

businesses benefit from true ‘office

automation.’

“Professional

installers will need to

use 2020 to work

much harder to

demonstrate their

added value,

including considering

all aspects from price

point to design and

integration capability”

43

PANEL

“Customer

expectations are

changing, with a

growing number of

tech-savvy users

expecting the same

levels of connectivity,

remote accessibility

and ease of use that

they come across in

other aspects of

their life”

(from previous page)

Here, even formerly disparate products will

need to become connected platforms, showing

security today and in the year to come will be

much more than a single solution and instead

be created to work together holistically and to

suit bespoke specifications.

This approach will see enhanced integration

of IoT devices into enterprise-level solutions.

The rise in city-living is also putting pressure on

infrastructure, so it will become increasingly

important for the truly smart and safe city to

move beyond a vision into reality.

Clym Brown -

Texecom

2020 will see digital services

becoming more entrenched

and widely used across the

security industry. The

opportunities that digital

technologies offer are

expanding all the time, with apps, cloud

services, smart buildings, the IoT and artificial

intelligence all becoming widely accepted and

used by both commercial and residential users.

Cloud-based platforms in particular are

making it much easier for installers to deliver a

higher level of support. Changes to system

configurations can be made ‘on-the-fly’, for

example, so site visits can be minimised if the

customer wishes to adjust certain system

parameters. Cloud platforms also simplify the

task of scheduling remote service visits, as

scheduled health checks allow security systems

to be interrogated. This is also be useful for

fault-finding and identifying potential issues

before they become a problem for the customer.

Another emerging digital development in the

security industry is apps. Many of those now

available will give security installers instant

access to the very latest manuals, guides,

technical bulletins, training and other useful

material, all from a mobile device. It is likely

that these apps will be easy to use and will be

designed to offer fast navigation, thus

simplifying the process of accessing relevant

information quickly.

Customer expectations are changing, with a

growing number of tech-savvy users expecting

the same levels of connectivity, remote

accessibility and ease of use that they come

across in other aspects of their life. As the rate

of technology advancements continues apace,

with new digital technologies and product

offerings being considered ‘game-changing’ in

terms of reliability and performance, it is time

for security companies to embrace these

advances and provide appropriate technology to

their customers. In this way they will do more

than simply keep themselves relevant – they will

continue to be an essential part of people’s lives

for years to come.

Gary Rowden – PAC & GDX

Although the commodity end of the security and access control market will continue to be price driven, there will

increasingly be customers looking for integrated systems that provide real actionable intelligence. This will rely

on better utilisation of all the data produced by security solutions and will drive decisions, that will positively

impact operational cost management, staffing levels and marketing intelligence, as well as training and skills

development.

2020 will see a change in thinking on the deployment of security infrastructure to support the increased

volume of data being gathered via integrated systems. Importantly, integration will no longer just be the preserve

of larger organisations, as SMEs will begin to take advantage of higher levels of connectivity and integration in order to obtain

meaningful information about building and occupant behaviour.

Having the right software in place to drive productivity will become a primary concern. As a result, hardware will just be a part of

the solution in terms of the data they deliver, with the focus being on how data can be best utilised to deliver solutions to problems

and facilitate deeper levels of business intelligence.

Software solutions will need to provide more customisation to build systems based on specific customer objectives, to add

greater tangible value and improve return on investment. For example, Push notifications can provide information that allows the

customer to be alerted at the earliest possible opportunity, to improve response to resolution times, or before an incident or

problem escalates - while utilisation of the cloud enables much more effective use of mobile connectivity supported by easy to use

mobile apps. In these times of tighter budgets cloud deployments mean lower on-premise deployment costs, improved total cost of

ownership and a reduction in capital expenditure.

The integration and use of IP based systems and networks will also mean that a significantly greater consideration will need to

be given to cybersecurity. A chain is only as strong as its weakest link, so customers must form a holistic strategy regarding their

network security/intrusion detection solutions to avoid opening gateways into their IT networks.

44


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Next day delivery on all

IDIS cameras and NVRs

All IDIS cameras, network recorders and

accessories are now available to partners

with next day delivery with the opening of a distribution and

after-sales service centre in the Netherlands.

IDIS, which is Korea’s largest in-country surveillance

manufacturer, is opening the new distribution centre to

improve customer service and accelerate growth by

supporting local distributors in each country through much

faster delivery times, with all stock to be available within

days, not weeks, even for the largest projects.

“Our expanded operation means a huge step up in

customer service,” says Joon Jun, President of the Global

Business Division, IDIS. “It can take a long time for buyers to choose a new video solution, but once they decide, they want it very

quickly – we will now be able to do that, right across Europe, and in most cases we will dispatch same day for orders placed

before midday.”

The company saw 22% year-on-year growth across Europe last year and has developed a strong position in multi-site retail,

including fashion chains, high-end boutiques and eating out sectors. IDIS has also built on its success during the 2018 Russian

World Cup, when two of the main stadiums used IDIS video tech, with more European stadia now turning to IDIS surveillance to

improve visitor and staff safety and manage the risks faced by major event venues.

“For most applications customers don’t want to wait for service repairs or equipment upgrades,” added Joon Jun. IDIS

distributors will now be able to better support their European integrator partners to win new projects with immediate rolling stock

delivery as well as improve service levels with product refurbishments and repairs which will no longer need to be shipped to

Korea.

“Once a customer chooses an end-to-end IDIS solution they are fully protected and supported at

every stage, including for maintenance, with regular firmware updates to protect against evolving

cybersecurity risks, for scaling up and system expansion, and for ongoing free user training. Now we

can also guarantee much faster product delivery and quicker equipment repairs.”

Visit: www.idisglobal.com

Tackling the access control challenge of

multi-tenanted offices

Large offices can have hundreds, or even thousands of people

from several different companies working inside them. Flexible

working trends mean that many different employees,

freelancers and contractors could be entering and exiting any given location –

and not necessarily just between the conventional hours of 9am and 5pm.

Ensuring everyone gets where they need to be without compromising safety

and security is challenging. The good news is that an intelligent integrated access control system can deliver the access and

security you need. There are many features available to help you balance your site’s access and security needs with everyday

convenience. Robust access control that provides all usual tenants with the access credentials is only the tip of the iceberg. To

protect your property and assets, you’ll also need an intruder detection system with CCTV that you can access remotely 24/7.

And it doesn’t stop there…

So what other options are out there? Here are some solutions from Inner Range for your consideration: (For the full list visit

the Inner Range Open Door page at www.psimagazine.co.uk.)

Managing visitors - Integration with visitor management systems allows sites to control access for visitors by quickly generating

new and bespoke security credentials for smartcard or mobile devices. It allows buildings with multiple tenants to create

credentials for their own visitors.

High level lift control - In a multi-occupancy office, it’s crucial that access to and from lifts is controlled. With numerous floors,

multiple tenants, and countless visitors, how do you control lift security without creating

inconvenience? Intelligent integrated access control lets users present their security

credentials when operating the lift and ensures they can only leave on floors or areas that

are communal, or they have permission to be.

Visit: www.innerrange.co.uk

46


Open Door is an online service from PSI that provides in-depth information from a selection of

market leading companies. Here are some of the highlights from the pages of Open Door.....

The Texecom Installer Forum is one of the

UK’s most popular installer platforms

With over 11,000 members, Texecom’s Installer Forum is one of the

UK’s most popular forums for security installers, distributors and

specialists. With over 19,000 posts on 3,000 topics, you’d be hard-pressed to find a

better platform to discuss any questions you may have with buying, installing, optimising

or servicing Texecom security equipment.

It’s the best way to stay up to date with all Texecom-related news, industry affairs,

service updates, technical issues and recommended workarounds. Whatever question

you might have, one of your peers will be able to provide the answer – and during office

hours there is always a Texecom customer support engineer on hand if fellow-members

can’t help.

From Technical Support and News Updates to

more specific topics such as using Texecom Connect, Premier Elite or Mobile Apps, there’s

something for everyone on the Forum.

Find out more and sign up: texecom.websitetoolbox.com/

The smart way for a more

efficient video security project

The time consuming and costly task of planning,

configuration, installation and reporting of a video

security project has just been made simple by a very clever app from

Bosch, Project Assistant.

Designed and developed by Bosch Security Systems to assist system

integrators, the Project Assistant app is available to download for free

from various App stores for installation on desktop, tablet and

smartphone devices, and works on Apple, Windows and Google platforms.

We wanted it to be accessible to everyone, because everyone should be benefiting from the control, transparency and efficiency

made possible by the Project Assistant app at every phase of a video security project.

Now, project set-up and pre-configuration can start in the office without the physical camera. Only

the project plans, IP addresses and a password from the client are required for the system integrator

to create a new project via the app (or an Excel-compatible file format), with the option to set up per

camera, or multiple cameras at once.

Visit: www.boschsecurity.com/gb/en/products/video-systems/solutions/project-assistant/

Clearer views on building safety

monitoring

Huge amounts of money have been put into making sure

buildings and the people in it are safe and secure; now it must

stay that way. That means keeping an eye on every corner of a property, from the

front doors to the loading docks and everywhere in between. There are minute to

minute decisions that must be made based on everything that happens on those

cameras.

Even the best security teams have gaps or distractions. Can you depend on

them to notice that a trashcan has been moved, a backpack left behind or any abandoned object? Will they overlook someone

hanging around too long outside the front door because they are loitering with intent or even innocently? Analytics built into

monitoring systems can do that dozens of times a minute, without bias, and trigger warnings when something is out of place.

You want the clearest view on the most secure platform available with the ability to upgrade as

your needs change. equIP high definition cameras not only makes your building more secure, it

makes it more effective to keep watch 24/7. The newest equIP cameras are more secure, offer

clearer views even in low light and better analytics than ever before. www.honeywellvideo.com


47

ACCESS SECURITY

Controlling convergence

Convergence may be the latest catch-phrase in security,

but it’s something Tim Northwood at Inner Range has

been passionate about for a number of years

Whatever your

access control

system is doing or

controlling, secure

communications are

paramount

Inner Range designs and manufactures its own

access control systems and as a result saw the

opportunities – and security risks – of IP and

cloud-based security management systems early

on. According to Tim Northwood the company’s

products have needed to continue to evolve in

order to prevent exposing clients to cyber

criminals. This means that Tim and his team are

well places to offer advice, so here are his six key

elements for quality converged security:

Secure network

Whatever your access control system is doing or

controlling, secure communications are

paramount; whether this is via in-house private

communication networks or between access

control system controllers, servers and door

modules, or when the core system integrates with

third-party products, such as CCTV.

A robust level of end-to-end encryption across

all these communications channels and interfaces

is vital. Data encryption ensures secure LAN

communications at all times and continuous

monitoring will detect any fault or attempted

module substitution.

Seamless integration

In keeping with the spirit of convergence,

integrating multiple access and security systems

via one core platform means security managers

can access more information, more quickly to help

them deal with situations more effectively.

Integrated systems offer sophisticated ‘cause

and effect’ monitoring, for example with CCTV

cameras coming on automatically if alerts are

triggered. The scope for integration is vast with

CCTV, ANPR, lift controls, visitor management and

increasingly biometric credentials among the

most common.

Sandboxing

Sandboxing is a software management strategy

that offers an extra level of cyber security and is

particularly useful for protecting your core access

control system from malware or harmful

applications that may have infected third-party

integrated products.

Without sandboxing, an application may have

unrestricted access to all system resources and

user data on a computer. A sandboxed app, on the

other hand, can only access resources in its own

‘sandbox’. An application’s sandbox is a limited

area of storage space and memory that contains

the only resources the program requires. If a

program needs to access resources or files

outside its sandbox, permission must be granted.

‘Always on’

Ensuring your access control system is ‘always on’

is another key element for converged systems to

reduce the risk of cyber breaches in vulnerable

down-time. A security system should offer high

availability with an IP network that runs multiple

instances of itself – at the same time – across

multiple nodes or servers at local, national and

global levels. Solutions such as database failover

clustering means it will auto-connect to available

nodes when necessary and ensure there is no

compromise to the system.

Grade 3 intruder alarm

Intruder detection is a vital part of any security

system, converged or otherwise. But many

insurance companies will not provide business

cover unless a Grade 3 alarm system is in place.

The grading system, according to European

Standard EN50131-1, reflects how skilled and

prepared intruders might be. Grade 3 (on an

ascending risk scale from 1 to 4) assumes

intruders will have some knowledge of an alarm

system and a comprehensive range of tools and

portable electronic equipment.

Permissions and audits

As well as keeping physical and cyber criminals

out, converged systems must also monitor

internal activity in case someone abuses their

position. Fine grain permissions ensure

employees, tenants and visitors have bespoke

access credentials and can only access agreed

areas and systems.

Forensic auditing allows you to view every

single action and engagement with the access

control system. This means security managers can

see exactly who has done what to the system and

when. A good audit trail system should have the

ability to ‘roll-back’ changes made to system

programming by any person or entity at a specific

date and time. Any changes made by a ‘rogue’

operator can be undone in one action and the

system programming rolled back to exclude these

changes.


Wireless Critical Alert System

•

•

•

•

•

•

•

Rapidly deployable with no wires or cabling

Monitor and control units with optional PC app

Annunciator or simple alert variants

Wireless with up to 64 units per site

1km transmission between units

Long battery life of up to 3 years

Robust IP66 weather rating

Available from:

01462 708 820

sales@ezcctv.com

www.ezcctv.com

www.luminite.co.uk | info@luminite.co.uk | 020 8368 7887

Designed and Manufactured in the UK

Access

Control

Intruder

Alarm

Automation

Multiple

Devices

No Software

Required

Easy Setup

with Checklist

Prompts

INTEGRATED

SECURITY

Send IP Alarms

via Multipath-IP

Network

T: +44 845 470 5000

E: ireurope@innerrange.co.uk

innerrange.co.uk

POWERFUL WEB BASED CONTROLLER

SIMPLE & EASY INSTALLATION

APPRENTICESHIPS

Our apprenticeship standard

The security industry has an apprenticeship standard that’s

been developed by the industry, for the industry. But how can

security installers take advantage of this quality training route

– for staff of all ages? We find out…

The core principle of

the FESS

Apprenticeship

Standard is that it is

developed by

employers – security

and fire systems

installers such as

yourself

The New Way

Following a Government Review of all

apprenticeships across England, which found

many to be unfit for purpose and developed

without employer needs in mind, a completely

new approach to apprenticeships was launched

and the Apprenticeship Standard was born.

This is not specific to the security sector – so

far there are over 500 Apprenticeship Standards

approved for delivery across every facet of UK

industry, with over 100 more currently in

development and growing every month, all

overseen by the Institute for Apprenticeships and

Technical Education (IfATE).

In our industry we now have the ‘Fire,

Emergency and Security Systems (FESS)

Technician’ apprenticeship standard, which any

new apprentices are now enrolled on.

The core principle of the Apprenticeship

Standard is that it is developed by employers –

security and fire systems installers such as

yourself. So firmly in the driving seat for this

standard are those who employ and train

apprentices and know what skills today’s security

installer needs to have.

Companies such as Banham Security, Chubb,

Secom, Amalgamated Ltd, Abel Alarm, Johnson

Controls and Lindum Fire are part of the FESS

Employer Group that are responsible for the

ongoing management of the apprenticeship

standard, to ensure it remains fit for purpose.

The IfATE has designated the Employer Group

as the ‘guardian’ of the apprenticeship standard,

and on a regular basis asks the group to review

the standard and make changes where necessary

so that it reflects modern fire and security skills,

technology and practices. Next year work begins

on the first review process, at which stage the

group will consult with industry to look at what

updates need to be implemented.

Whilst many core skills and behaviours taught

Since the introduction of the new standard we are now starting to see apprentices

successfully complete their apprenticeship, become qualified as a FESS Technician

and gain their Apprenticeship Standard certificate. As the standard becomes more

widely recognised as the training method of choice for all new entrants –

regardless of age – we can be assured that fire and security workforces is being

trained and assessed to a quality benchmark that is not only set by employers, but

also continually governed by employers, to meet the industry needs of today and

the future. fess@the-esp.org.uk

in the apprenticeship are generic across both fire

and security – such as working safely, electrical

and electronic principles, customer services, core

system components and techniques – the benefit

of the FESS Apprenticeship Standard is that

candidates can enrol on a ‘Security Pathway’ that

provides an even more tailored approach for

security installers and their employees.

Under the security pathway, apprentices will

also specifically train in areas such as applying

and implementing security system design,

planning installation, testing, commissioning and

handover. They will also carry out preventative

and corrective maintenance, diagnose and repair

faults on Intruder and holdup alarms, access

control, CCTV and other electronic security

systems and components. Knowledge and

understanding of important areas such as security

risk assessments, design criteria, planning and

project management for system installation are

also included in the apprenticeship standard.

With the introduction of the Apprenticeship

Standard come some new elements, not part

previous apprenticeships, to make the training

more robust and produce a more rounded and

competent individual. The first is a focus on Safe

Isolation, which now should be essential, safetycritical

working practice for all installers.

Secondly, the introduction of a two-day End Point

Assessment at the end of the training programme

to test whether the apprenticeship has gained all

the knowledge, practical skills and behaviours

required. Within this assessment is also a

Professional Discussion which allows the

candidates to demonstrate how to succeed

through effective behaviours to build and retain

trust with customers and colleagues.

Using the new apprenticeship standard there’s

also no reason why you can’t recruit at all ages

and access apprenticeship funding to develop

your employees.

Historically, apprenticeship funding was only

available for young people, and many training

providers still perpetuate this outdated message.

However, in England, companies can now get

funding to take on an apprentice at any age.

With the financial support available,

apprenticeships are a great option for employers

to also upskill more experienced workers to gain

a formal qualification. Or recruit an older

employee and put them through the

apprenticeship as a training mechanism. Most

employers will be unaware that the

apprenticeship standard can also be used for this

purpose, so it’s worth investigating the funding in

this area.

More next month...


The only security event

you need to be a part of

IFSEC International returns to ExCeL London on 19-21 May 2020

IFSEC International, Europe’s leading integrated security event, is critical to today’s

changing landscape. Running for the first time alongside Counter Terror Expo and

Intelligent Buildings Europe, IFSEC is your unmatched opportunity to showcase your

security technologies to a global network of installers, integrators, end-users,

consultants, distributors and government officials.

“IFSEC has been

transforming

over the years.

It is a must attend

show for any stakeholder

in physical and

converged security.”

CTI/CISO

Virtually Informed

“It was our first time

exhibiting in the UK and

Europe, as we wanted

to expand our markets.

There was a good quality

of visitors and foot traffic

– we would definitely

exhibit again.”

Business Development

Manager, Telaeris Inc

“We came to broaden

our security portfolio,

we wanted to explore the

markets and understand

ROI. It has been a really

successful show with

excellent networking

opportunities.”

Business Manager

Siklu

For more reasons to exhibit and to book your stand visit: www.ifsec.events/international

Co-located with:

Plus:

REVIEWS

CCTV – TRIED & TESTED

An overview of some of the products we have featured in PSI independent

test reports. This month we highlight recent CCTV reviews; products are

listed in no particular order. As always, manufacturers and distributors have

no input in the test reports or results

Bosch – Flexidome NDE-4502-AL

This is a compact, easy to install, ONVIF compliant dome with a remote

zoom and focus 3mm to 10mm auto-iris lens. It provides up to two 1920

x1080p streams with a third using MJPEG. Both H.264 and H.265 are

supported. A wide selection of video analytic features along with local

alarm input & output connection and audio line in and out. Infrared illumination is quoted

to 30 metres.

Review: A very capable camera with good sensitivity and 1080p HD detail. Can be configured

to record directly to iSCSI drive as well as its optional internal Micro SD card. Web access to

relevant information is not a straightforward as it

could be.

IDIS – DC-Y3C14WRX

This is a 360° dome IP camera with built-in infrared

illumination. It supports two-way audio, alarm input and

outputs and a range of viewing modes.

Review: This is a well-built 360° camera with some very

flexible display modes. For maximum benefit it would

ideally be used with an IDIS NVR or front end but

works well with the supplied software or Web viewer.

Concept Pro – CP-HSD20-AHD

This Concept Pro IP66 IK10 rated speed-dome is based on the Starvis 1/2.8” CMOS

sensor, giving a 2MP (1920 x 1080p) image with a 20x zoom lens and in-built infrared

illuminators with a stated range of up to 150 metres. A 30x zoom version is also

available. The camera provides outputs for all the main analogue HD formats such as

AHD, CVI, TVI along with the digital over coax SDI standard.

Review: An interesting highly sensitive HD speed dome that gives a potentially easy route to

changing from analogue HD to IP based viewing and control, compatible with all key analogue HD

systems. Some of the camera’s core configuration options are not currently

accessible via the browser but possibly may be included in a future

firmware version.

Vista – VK2-MP4XVDIR28V12M

This dome is a 4MP vandal resistant model from the Vista VK2 range, with IP66

and IK10 protection ratings. A motorised 2.8 to 12 mm lens allows simple

adjustment of the required field of view once installed. H.264 and H.265 formats

are available with up to four streams. IR LED illumination is stated up to 25 metres.

Review: A well-featured external vandal resistant camera with excellent resolution and good sensitivity.

Support documentation is of a good standard. Additional software performed reasonably well.

52


SMOKE DETECTION

Hikvision – DS-2CD4A26FWD

This camera is a high-end outdoor bullet camera identified as part of

Hikvision’s DarkFighter range. The camera offers very high sensitivity and

1920 x 1080p HD performance with pre-installed firmware to provide video

analytic functions. These can be selected from options including Audio

Exception, Defocus, Scene Change, Face, Line Crossing, Intrusion, Region Entrance,

Region Exiting, Unattended Baggage and Object Removal Detection.

Review: The wide range of detection methods mean that this camera can fulfil the majority of current security video tasks. Its builtin

Infrared illuminator range and high sensitivity provide very good image quality even in challenging conditions.

Tyco – Illustra Flex IFS02P6INWIT

This Indoor HD PTZ dome is from the Illustra Flex range and has a 30 times optical and

12 times digital zoom range with IR illumination up to 25 metres. An external variant

has IR support to 150 metres.

Review: A very well constructed PTZ camera unit with straightforward connection and

configuration. Some minor issues encountered with setup functions and lens performance but overall,

good image quality and extended zoom range.

Hanwha Techwin – Wisenet PNM-9320VQP

The Wisenet PNM-9320VQP is a relatively large assembly that can house up

to 4 fixed camera modules for wide area coverage and with a PTZ camera

beneath fitted with a 32x zoom lens of 4.44mm to 142.6mm. The wide

range of fixed camera modules means that the camera can cover a full 360° field of view or 4

specific narrower views to suit the surveillance requirement.

Review: An interesting device to provide wide area surveillance with PTZ

support for close-up or automated tracking of subjects. The single network

connection means that an existing network camera can be upgraded to a multiview

capability without the need for additional network hardware.

Dahua DH-IPC-HF8835FP

This is an 8MP (UHD) box style camera with very high

sensitivity and intelligent video detection capabilities. It is

promoted as a Starlight+ camera. Due to the large format

of the CMOS sensor used, the lens mount is an M43 (Micro

four thirds) bayonet-style connection.

Review: It is likely that lens choice will be limited for some time unless this mount finds more common usage in the security industry.

Various compact mirrorless digital cameras use the M43 format so this may be the best way to provide a variety of options, but

controlled zoom versions may be limited and expensive.

Flir – CC-3103-01-I

This is an IP66 rated corner mounting 3MP IP camera from the Flir Ariel range with

a lens viewing angle designed to provide wall to wall and ceiling to floor coverage

of the surveyed area. It has a curved front plate to ensure no grip is possible and

that no ligature can be attached. A microphone allows sound to be captured and

discrete infrared illumination is available for low or zero visible light use.

Review: This camera is very simple to get up and running and has a wide range of settings to optimise its

performance. Image quality and colour rendition is very good and alarm settings are clearly laid out and

function well. The ease of browser access was a welcome change from some supplier offerings.


53

APPLICATION

Mobile CCTV solution developed

to protect Hackney public

Delivering public space CCTV via mobile

applications, from emergency response through to

dealing with antisocial behaviour, has always

been technically challenging. Hackney Council’s

Civil Protection Service Manager, Andy Wells,

recently saw an opportunity to introduce two

existing suppliers to each other, to collaborate in

developing a mobile CCTV solution – and one that

would provide significant advantages over

traditional CCTV.

Commenting on the development of the new

mobile CCTV solution, Adrian Kirk, Director at 360

Vision Technology said: “Rugged at the roadside

IP CCTV installation for

aluminium manufacturer

Stanley Security has completed a CCTV

installation for Bridgnorth Aluminium,

manufacturer of aluminium flat rolled products.

At 27 hectares, Bridgnorth Aluminium’s site

in Bridgnorth, Shropshire is home to a

casthouse, rolling mill, two litho centres, a

multi-slitting line and finishing lines. The

company had previously been using three

separate CCTV systems, each covering different

parts of this large site, one of which was over 15

years old, had very poor image quality and was

starting to show signs of failure. Furthermore,

none of the CCTV systems had any level of

is a phrase being widely used these days.

“The Predator PTZ IK10 certification and

heavily engineered gearing in its pan and tilt

mechanism makes it a great choice for mobile

applications. At Andy’s suggestion, we partnered

with Woodway Engineering who specialise in roofmounted

pneumatic mast systems.”

Initially the system was designed to deploy

lighting solutions for emergency services and

other applications, but it has now been adapted to

provide a vehicle roof mounted pneumatic CCTV

mast system. Unlike traditional CCTV van

conversions, it doesn’t require the vehicle to be

permanently adapted, with large areas within a

van’s space being taken up by the mast rig set up -

which causes permanent damage to the vehicle’s

structure.

This new approach allows the system to be

removed and reinstalled onto a new vehicle,

providing a better return on investment, by

minimising costs associated with the initial

installation, as well as costs associated with the

host vehicle. Debbie Taylor, Director of Woodway

Engineering commented: “Collaborating with

another UK manufacturer to deliver a versatile

CCTV solution that can save costs and increase

return on investment over current methods of

fitting out a vehicle for mobile CCTV applications

is exactly the type of innovative British design and

manufacturing business we are all about. We are

grateful to Hackney Council for their input and

hope they get great results in helping to protect

the public in Hackney.”

redundancy, so if one failed access to those

particular cameras were lost, along with any

recorded footage. Steve Denton, IT Manager at

Bridgnorth Aluminium, explains the decision to

upgrade: “We needed to consolidate everything

into one single CCTV system, including all of the

cameras from the other three systems, and we

needed to add a level of redundancy. The CCTV

system is critical to our business in terms of

health and safety of our employees and site

security.”

Stanley Security designed a new site wide IP

based CCTV system, covering external areas and

the perimeter of the site, along with internal

areas including key indoor production spaces.

The system takes advantage of Bridgnorth

Aluminium’s existing IP network which is

deployed in most areas of the site, negating the

need to install COAX cable. Opting for an IP

based CCTV system has also enabled Bridgnorth

Aluminium to make use of newer technology

with better quality images, which was key.

The new IP CCTV system features Stanley

2MP bullet cameras and dome cameras,

including 360?dome models. The cameras feed

back to two Milestone Husky M500 Advanced

Network Video Recording hardware platforms;

one of which is used in case of redundancy.

Bridgnorth Aluminium is pleased with the

new CCTV system as Steve Denton comments:

“The image quality of the new system is streets

ahead of the old system.”

54


Future-poofed protection

system at high-rise property

WDH, one of the UK’s largest housing associations

managing more than 31000 homes, has awarded

Openview Security Solutions a contract to install

security and fire protection systems for a pilot

scheme at Low Cross Court, a high-rise building

with thirty-four dwellings. OpenView was

awarded the contract after winning an open

tender to the CCTV, door entry, access control, fire

alarm, sprinklers, fire stopping and additional fire

safety measures controlled by a full management

and control system.

According to Daniel Boardman, WDH’s Property

Compliance Manager: “We specified built-in

future-proofing to ensure that maximum benefits

were achieved over the longer term for our

tenants. This pilot was an essential part of the

programme to determine the suitability and

feasibility of the different systems before rolling

them out to the remaining high-rise buildings as

part of our ongoing Strategic Improvement

Programme. It will help in delivering our vision to

create confident communities and improve the

lives of local people.”

WDH invited OpenView to tender after seeing

how the company has enabled Your Homes

Newcastle (YHN) to deploy a suite of smart living

solutions across a city-wide IT infrastructure. The

organisation wanted to find out if a similar system

would work in Wakefield. It subsequently carried

out a detailed evaluation of all the latest

technology solutions and employed an

independent consultant to develop the scope of

works for the pilot scheme where the integrated

systems would be thoroughly tested and

evaluated.

Security management for UCL

multi-site estate

University College London (UCL) is committed to

keeping students, staff and visitors as safe as

possible. This is achieved thanks to an on-going

partnership and framework agreement with

Reliance High-Tech.

With more than 21,000 staff and nearly

40,000 students from 150 different countries,

UCL is now the largest higher education

institution in London comprising a complex

multi-site estate of over 230 historic and modern

buildings.

The team at UCL oversees a range of security

issues on a regular basis including the provision

of ID and/or entry cards, the installation and

maintenance of CCTV and access control

systems, the management of a video

management system (VMS), as well as offering

general advice on any security matters.

Don Dixon, Reliance High-Tech’s corporate

solutions manager said: “We were delighted to

win the contract. We welcomed the opportunity

help maintain a consistent security solution

across UCL’s entire multi-site estate, which

includes over 900 cameras and 2,000 doors, as

well as almost one petabyte (PB) of electronic

OpenView ensured the full integration of all

systems. They included 4K Avigilon CCTV, IPbased

smart living solution, cloud-based access

control from KMS and a Citrix-based web portal

that provides online access to all installed

systems. Fire protection measures include fire

alarm, sprinklers, fire stopping and additional fire

safety systems including automatic opening vents

for the dispersal of smoke in the event of a fire

and Part 6 automatic fire detection from Aico

Smart Solutions. All systems are connected on a

Cat6 IP network infrastructure.

The new system enables the rapid

identification of incidents that require urgent

action to be taken. For example, in the event of a

fire in an individual dwelling, WDH operators can

quickly identify the precise location and call the

tenant to verify the situation before initiating an

agreed sequence of events.

Andy Ward, Sales Director at OpenView, added:

“The system not only offers the highest level of

security, but also provides the organisation with

the flexibility to add smart living solutions such as

telecare services without any infrastructure

upgrades.”

CCTV storage.”

After carrying out a full assessment of UCL’s

requirements, Reliance High-Tech deployed

seven full time personnel. This team comprises

two senior service engineers, who are primarily

responsible for overseeing commissioning, as

well as four service engineers, who focus on

service activity and planned preventative

maintenance (PPM). These personnel are

complemented by a dedicated designer, who

helps to turn projects around quickly and

efficiently and understands the requirements of

UCL when working with other on-site mechanical

and electrical

contracting teams.

Don Dixon

comments: “Uptime is

crucial, as in the event

of an incident, UCL

needs to locate any

evidence quickly.

System design and

accuracy is therefore a

key part of our brief,

and everything needs

to be installed and

commissioned to the

same high standards.”


55

ACCESS CONTROL

ACCESS CONTROL

ACCESS CONTROL

KERI SYSTEMS UK LTD

Tel: +44 (0) 1763 273 243 Fax: +44 (0) 1763 274 106

Email: sales@kerisystems.co.uk www.kerisystems.co.uk

INTEGRATED DESIGN LIMITED

Integrated Design Limited, Feltham Point, Air Park Way, Feltham,

Middlesex. TW13 7EQ Tel: +44 (0) 208 890 5550

sales@idl.co.uk www.fastlane-turnstiles.com

HVM

ACCESS CONTROL

COVA SECURITY GATES LTD

Bi-Folding Speed Gates, Sliding Cantilevered Gates, Road Blockers &

Bollards Consultancy, Design, Installation & Maintenance - UK

Manufacturer - PAS 68

FRONTIER PITTS LTD

+44 (0) 1293 422800

marketing@frontierpitts.com www.frontierpitts.com

Tel: 01293 553888 Fax: 01293 611007

Email: sales@covasecuritygates.com

Web: www.covasecuritygates.com

ACCESS CONTROL MANUFACTURER

NORTECH CONTROL SYSTEMS LTD.

Nortech House, William Brown Close

Llantarnam Park, Cwmbran NP44 3AB

Tel: 01633 485533

Email: sales@nortechcontrol.com

www.nortechcontrol.com

ACCESS CONTROL – SPEED GATES, BI-FOLD GATES

CCTV

CCTV

HTC PARKING AND SECURITY LIMITED

St. James’ Bus. Centre, Wilderspool Causeway,

Warrington Cheshire WA4 6PS

Tel 01925 552740 M: 07969 650 394

info@htcparkingandsecurity.co.uk

www.htcparkingandsecurity.co.uk

MODICAM EUROPE

Rapid Deployment Digital IP High Resolution CCTV40 hour battery,

Solar, Wind Turbine and Thermal Imaging

Wired or wireless communication fixed IP. CE Certified.

Modicam Europe, 5 Station Road, Shepreth, Cambridgeshire SG8 6PZ

www.modicam.com sales@modicameurope.com

CCTV

CCTV MONITORING

G-TEC DISTRIBUTION

Gtec House, 35-37 Whitton Dene, Hounslow, Middlesex TW3 2JN

Tel: 0208 898 9500

www.gtecsecurity.co.uk

sales@gtecsecurity.co.uk

CCTV POLES, COLUMNS, TOWERS AND

MOUNTING PRODUCTS

GUK

Independent security provider offering CCTV monitoring, CCTV Data

Protection Assessments, Key Holding, Alarm Response. Competitive

trade rates for Installers. ISO 9001, 27001 Accredited.Innova House,

Innova Park, Enfield, EN3 7XH

www.guk.co.uk monitoring@guk.co.uk 01992655659

DISTRIBUTORS

ALTRON COMMUNICATIONS EQUIPMENT LTD

Tower House, Parc Hendre, Capel Hendre, Carms. SA18 3SJ

Tel: +44 (0) 1269 831431

cctvsales@altron.co.uk

www.altron.co.uk

CCTV SPECIALISTS

ONLINE SECURITY PRODUCTS

Security distributors direct to installers, property maintenance &

facilities management companies

PLETTAC SECURITY LTD

Unit 39 Sir Frank Whittle Business Centre,

Great Central Way, Rugby, Warwickshire CV21 3XH

Tel: 01788 567811

Fax: 01788 544 549

Email: jackie@plettac.co.uk

www.plettac.co.uk

CONTROL ROOM & MONITORING

ADVANCED MONITORING SERVICES

Phone 0800 880 6123/0113 850 6123

sales@onlinesecurityproducts.co.uk

www.onlinesecurityproducts.co.uk

AWARD-WINNING, LEADING GLOBAL WHOLESALE

DISTRIBUTOR OF SECURITY AND LOW VOLTAGE PRODUCTS.

ADI GLOBAL DISTRIBUTION

Distributor of electronic security systems and solutions for over 250

leading manufacturers, the company also offers an internal technical

support team, dedicated field support engineers along with a suite of

training courses and services. ADI also offers a variety of fast, reliable

delivery options, including specified time delivery, next day or

collection from any one of 28 branches nationwide. Plus, with an ADI

online account, installers can order up to 7pm for next day delivery.

Tel: 0161 767 2990 Fax: 0161 767 2999

sales.uk@adiglobal.com www.adiglobal.com/uk

GATE AUTOMATION & ACCESSORIES WHOLESALER/DISTRIBUTOR

EUROTECH MONITORING SERVICES LTD.

Specialist in:- Outsourced Control Room Facilities • Lone Worker

Monitoring • Vehicle Tracking • Message Handling • Help Desk

Facilities • Keyholding/Alarm Response

Tel: 0208 889 0475 Fax: 0208 889 6679

eurotech@eurotechmonitoring.net

Web: www.eurotechmonitoring.net

KING SYSTEMS LTD

Your one stop Gate Automation Wholesaler/Distributor. Unit B.

Nicholson Court, Geddings Road, Hoddeston, Hertfordshire, EN11 0NE

Tel: 01992 465999 Fax: 01992 465791

info@kingsystemsltd.com www.kingsystemsltd.com

LEADING DISTRIBUTOR OF CONVERGED IP SOLUTIONS,

INCLUDING CCTV AND ACCESS CONTROL

INTEGRATED SECURITY SOLUTIONS

SECURITY PRODUCTS AND INTEGRATED SOLUTIONS

MAYFLEX

Our product range not only covers IP security products but also incorporates

the cabling infrastructure and the Ethernet switching products necessary for a

comprehensive security installation. We have a knowledgeable team of sales

and technical experts that provide advice and support with system design and

product choice. You can also order online up to 8pm for next day FREE delivery.

Excel House, Junction 6 Industrial Park, Electric Avenue, Birmingham, B6 7JJ

Tel: 0800 75 75 65 www.mayflex.com

HONEYWELL COMMERCIAL SECURITY

Tel: +44 (0) 844 8000 235

E-mail: securitysales@honeywell.com

THE UK’S MOST SUCCESSFUL DISTRIBUTOR OF IP, CCTV,

ACCESS CONTROL AND INTRUDER DETECTION SOLUTIONS

INTEGRATED SECURITY SOLUTIONS

NORBAIN SD LTD

210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire, RG41 5TP

Tel: 0118 912 5000 Fax: 0118 912 5001

www.norbain.com Email: info@norbain.com

IDENTIFICATION

WWW.IDENTIFICATIONSOLUTIONS.CO.UK

INNER RANGE LTD

Units 10 - 11, Theale Lakes Business Park, Moulden Way,

Sulhampstead, Reading, Berkshire RG74GB, United Kingdom

Tel: +44(0) 845 470 5000

Fax: +44(0) 845 470 5001

ireurope@innerrange.co.uk

www.innerrange.com

POWER

UPS - UNINTERRUPTIBLE POWER SUPPLIES

IDENTIFICATION SOLUTIONS

Members • Staff • Visitors • Contractors • Conference • Clubs •

Delegates • Corporate ID

www.identificationsolutions.co.uk

COMPLETE SOLUTIONS FOR IDENTIFICATION

DATABAC GROUP LIMITED

1 The Ashway Centre, Elm Crescent, Kingston upon Thames, Surrey KT2 6HH

Tel: +44 (0)20 8546 9826 Fax:+44 (0)20 8547 1026

enquiries@databac.com

ADEPT POWER SOLUTIONS LTD

Adept House, 65 South Way, Walworth Business Park, Andover, Hants

SP10 5AF

Tel: 01264 351415

Fax: 01264 351217

www.adeptpower.co.uk

sales@adeptpower.co.uk

UPS - UNINTERRUPTIBLE POWER SUPPLIES

INDUSTRY ORGANISATIONS

TRADE ASSOCIATION FOR THE PRIVATE SECURITY INDUSTRY

BRITISH SECURITY INDUSTRY ASSOCIATION

Tel: 0845 389 3889 Email: info@bsia.co.uk

Website: www.bsia.co.uk Twitter: @thebsia

UNINTERRUPTIBLE POWER SUPPLIES LTD

Woodgate, Bartley Wood Business Park, Hook, Hampshire RG27 9XA

Tel: 01256 386700 5152

sales@upspower.co.uk

www.upspower.co.uk

SECURITY

CASH & VALUABLES IN TRANSIT

CONTRACT SECURITY SERVICES LTD

Challenger House, 125 Gunnersbury Lane, London W3 8LH

Tel: 020 8752 0160 Fax: 020 8992 9536

E: info@contractsecurity.co.uk

sales@contractsecurity.co.uk

www.contractsecurity.co.uk

FENCING SPECIALISTS

ONLINE SECURITY SUPERMARKET

EBUYELECTRICAL.COM

Lincoln House, Malcolm Street, Derby DE23 8LT

Tel: 0871 208 1187 www.ebuyelectrical.com

LIFE SAFETY EQUIPMENT

C-TEC

Challenge Way, Martland Park, Wigan WN5 OLD United Kingdom

Tel: +44 (0) 1942 322744 Fax: +44 (0) 1942 829867

Website: www.c-tec.com

J B CORRIE & CO LTD

Frenchmans Road, Petersfield, Hampshire GU32 3AP

Tel: 01730 237100 Fax: 01730 264915

Email: fencing@jbcorrie.co.uk

INTRUSION DETECTION AND PERIMETER PROTECTION

PERIMETER SECURITY

TAKEX EUROPE LTD

Aviary Court, Wade Road, Basingstoke, Hampshire RG24 8PE

Tel: +44 (0) 1256 475555 Fax: +44 (0) 1256 466268

Email: sales@takex.com Web: www.takex.com

SECURITY SYSTEMS

OPTEX (EUROPE) LTD

Redwall® infrared and laser detectors for CCTV applications and Fiber

SenSys® fibre optic perimeter security solutions are owned by Optex.

Platinum House, Unit 32B Clivemont Road, Cordwallis Industrial

Estate, Maidenhead, Berkshire, SL6 7BZ

Tel: +44 (0) 1628 631000 Fax: +44 (0) 1628 636311

Email: sales@optex-europe.com www.optex-europe.com

INTRUDER AND FIRE PRODUCTS

BOSCH SECURITY SYSTEMS LTD

PO Box 750, Uxbridge, Middlesex UB9 5ZJ

Tel: 0330 1239979 E-mail: uk.securitysystems@bosch.com

Web: uk.boschsecurity.com

SECURITY PRODUCTS

CQR SECURITY

125 Pasture road, Moreton, Wirral UK CH46 4 TH

Tel: 0151 606 1000 Fax: 0151 606 1122

Email: andyw@cqr.co.uk www.cqr.co.uk

SECURE CONNECTIVITY PROVIDERS

EATON

Eaton is one of the world’s leading manufacturers of security equipment

its Scantronic and Menvier product lines are suitable for all

types of commercial and residential installations.

Tel: 01594 545 400 Email: securitysales@eaton.com

Web: www.uk.eaton.com Twitter: @securityTP

SOFTWARE SOLUTIONS

SOFTWARE SOLUTIONS

CSL GROUP

T: +44 (0)1895 474474 sales@csl-group.com

@CSLGroupLtd www.csl-group.com

WEBEYE LTD

6a Hazel Court, Blidworth, Nottingham NG21 0RY

0115 7149990 sales@webeyecms.com www.webeyecms.com

APPOINTMENTS

APPOINTMENTS

Jamie Grainger

Jamie Grainger has joined the Sales Support Team

of Evolution to provide dedicated account

management and customer support.

Jamie arrives at Evolution with more than five

years of sales experience working in the security

and access control sectors. Most recently he

worked for an international technology company

as a Project Sales Specialist, focusing on allround

system design and project management.

Jamie says it is an exciting time to be joining

Evolution: “The business continues to grow and

expand, winning some large projects and clients

across the UK & ROI and in Europe.”

Dawn Summers

Kings has announced the appointment of

Dawn Summers as its new Strategic Business

Development Manager. Dawn will join the

sales team and report directly to Head of

Security Personnel, Carrie Eastwood.

Dawn brings a decade of expertise and

knowledge working within the corporate

sector, with a wealth of experience managing

worldwide clients across the range of

security, cleaning and facilities management

services.

With a forte in designing security

solutions that best address customer needs

and wherever possible, exceed account

performance objectives and expectations,

Dawn likes to liaise with customers to clarify and validate their needs – further

developing their solution if required.

“After a ten-year career in the security sector and designing bespoke security

solutions across single and multi-site contracts, I am over the moon to be joining

Kings Secure Technologies,” said Dawn. “I look forward to meeting prospective

customers across the country soon.”

Soon-hong Ahn

Soon-hong Ahn has been appointed President of

Hanwha Techwin.

Previously Head of Sales & Marketing and

former President of Hanwha Techwin America,

Soon-hong Ahn’s knowledge of the video

surveillance industry and expertise in global

marketing have been significant factors in the

company’s high growth achievements in a

competitive marketplace.

Soon-hong Ahn said: “Looking back over the

past year, we have laid a solid foundation for

qualitative growth by demonstrating an

impressive performance in three areas: sales

growth, efficiency and investment in our future.

“Our plan for the immediate future is to

maintain stable growth hinged on qualitative

growth strategies, while incorporating core

technologies based on mega trends, such as IoT,

AI and 5G into our video surveillance solutions

and create new business opportunities for system

integrators and business partners.”

Jonathan Pedley

OpenView Security Solutions has announced

the appointment of Jonathan Pedley as

Learning and Development Lead. In this new

role, he will be responsible for the

development and delivery of personalised

training courses to upskill new and existing

staff as well as working to extend the

company’s apprenticeship programme.

Jonathan has a degree in Psychology and is

a Kirkpatrick Certified Professional. He has

expertise in conducting all aspects of the

learning cycle from design and development

through to delivery and evaluation. He is

particularly skilled in the creation of blended

70:20:10 training solutions to guarantee

maximum knowledge retention and ensure that

business change initiatives are facilitated

effectively.

Russell Baker

Russell

Baker has

joined

Hikvision

UK &

Ireland as

Security

Consultant

Relations

Manager

and will be working collaboratively with the

support team to maximise efficiency in

preparing proposals, establish win strategies

and identify new specifier specification services

and requirements.

Russell joins from Zenitel UK where he spent

over five years as a Business Development

Account Manager developing security specifier

and end-client relationships across many

vertical sectors.

Prior to Zenitel UK, Russell spent 8½ years

as a Strategic Account Manager managing the

UK market working for Vicon Industries.

“I am really excited to be joining Hikvision at

a time when innovations are coming thick and

fast,” says Russell. “My long experience in the

security industry puts me in a great position to

deal with specifiers in advising them on making

more informed security technology and

application decisions.”

10


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