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2019 Multifamily Innovation Digital Magazine

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RANKED #40 NATIONALLY IN THE BEST PLACES TO WORK MULTIFAMILY®<br />

Village Green<br />

28411 Northwestern Highway | Suite 400 | Southfield, MI 48034 | villagegreen.com<br />

When an organization is celebrating its<br />

100-year anniversary, truly this company<br />

has done something right to not just<br />

survive but to thrive for a century. That’s<br />

Village Green. Village Green is committed<br />

to provide world-class service to its<br />

residents, its owners and its employees.<br />

This organization has worked diligently<br />

to build a company that focuses on<br />

not only financial success but creating a<br />

workplace where people are developed,<br />

recognized, and celebrated.<br />

“Life in the Green is a great place to<br />

be, and I couldn’t be more excited<br />

about our future. We’ve come so far<br />

so fast and have so much further to<br />

go. With our people, there’s no limit<br />

to our potential and how exciting<br />

Life in the Green can and will be!”<br />

Two years ago, Village Green’s leadership<br />

set out under the new CEO, Diane<br />

Batayeh, to create an engaging work culture<br />

where associates look for a higher<br />

purpose in what they do. Village Green’s<br />

leadership began a process of “transformation,”<br />

with the goal of becoming<br />

a great place to work. They drafted a<br />

new Mission Statement, Guiding Principles<br />

and Standards that have been integrated<br />

into all aspects of associate<br />

performance and development.<br />

Associates both in the field and in<br />

corporate support departments<br />

have embraced the new culture,<br />

and VG has seen substantial improvements<br />

in key performance<br />

indicators, such as Kingsley scores,<br />

satisfaction surveys and financial<br />

performance, receiving numerous<br />

awards in multifamily housing as<br />

well as making “top workplaces”<br />

lists.<br />

DIANE BATAYEH, CEO<br />

With approximately<br />

1,000 associates in<br />

17 states managing<br />

150+ properties, it<br />

has been important<br />

to focus on how to<br />

communicate and<br />

execute consistently,<br />

maintaining the integrity<br />

of the Village<br />

Green brand.<br />

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