2019 Multifamily Innovation Digital Magazine
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
RANKED #40 NATIONALLY IN THE BEST PLACES TO WORK MULTIFAMILY®<br />
Village Green<br />
28411 Northwestern Highway | Suite 400 | Southfield, MI 48034 | villagegreen.com<br />
When an organization is celebrating its<br />
100-year anniversary, truly this company<br />
has done something right to not just<br />
survive but to thrive for a century. That’s<br />
Village Green. Village Green is committed<br />
to provide world-class service to its<br />
residents, its owners and its employees.<br />
This organization has worked diligently<br />
to build a company that focuses on<br />
not only financial success but creating a<br />
workplace where people are developed,<br />
recognized, and celebrated.<br />
“Life in the Green is a great place to<br />
be, and I couldn’t be more excited<br />
about our future. We’ve come so far<br />
so fast and have so much further to<br />
go. With our people, there’s no limit<br />
to our potential and how exciting<br />
Life in the Green can and will be!”<br />
Two years ago, Village Green’s leadership<br />
set out under the new CEO, Diane<br />
Batayeh, to create an engaging work culture<br />
where associates look for a higher<br />
purpose in what they do. Village Green’s<br />
leadership began a process of “transformation,”<br />
with the goal of becoming<br />
a great place to work. They drafted a<br />
new Mission Statement, Guiding Principles<br />
and Standards that have been integrated<br />
into all aspects of associate<br />
performance and development.<br />
Associates both in the field and in<br />
corporate support departments<br />
have embraced the new culture,<br />
and VG has seen substantial improvements<br />
in key performance<br />
indicators, such as Kingsley scores,<br />
satisfaction surveys and financial<br />
performance, receiving numerous<br />
awards in multifamily housing as<br />
well as making “top workplaces”<br />
lists.<br />
DIANE BATAYEH, CEO<br />
With approximately<br />
1,000 associates in<br />
17 states managing<br />
150+ properties, it<br />
has been important<br />
to focus on how to<br />
communicate and<br />
execute consistently,<br />
maintaining the integrity<br />
of the Village<br />
Green brand.<br />
9 6